Automation AI Bots Specialist

(Part-Time ~20 hours/week)
 

About the Role

We are seeking a skilled Automation & AI Bots Specialist to design, build, and manage intelligent automation workflows and AI-powered chatbots that drive operational efficiency and business growth. This part-time position offers the opportunity to expand into a full-time role based on performance and business needs.
 

Key Responsibilities
 

Design and implement automation workflows using Zapier or Make to integrate systems and optimize business processes

Develop and manage AI-powered chatbots across multiple channels (WhatsApp, Web, and others)

Configure and maintain API integrations, webhooks, and multi-system connections

Craft advanced AI prompts for conversational agents and automated workflows

Create clear documentation for all processes to ensure maintainability and scalability

Collaborate with stakeholders to gather requirements and translate business needs into technical solutions

Required Qualifications
 

1–2 years of proven experience in automation, chatbot development, or system integrations

Demonstrated expertise with Zapier or Make (hands-on experience required)

Solid understanding of APIs, webhooks, and JSON structure

Experience building and deploying functional chatbots

Proficiency in prompt engineering for AI tools (ChatGPT, Claude, etc.)

Track record of developing natural-language chatbots integrated with GPT models

Strong communication skills with ability to engage effectively with internal and external stakeholders

Excellent requirement-gathering and documentation abilities

Fully self-managed — capable of independently prioritizing tasks and delivering results

Business acumen to translate requirements into actionable use cases

Ability to design comprehensive process flows, including logic mapping and conditional branching

Strong analytical and problem-solving mindset

Good English communication skills (written and verbal)

Available for approximately 20 hours per week

Preferred Qualifications

Experience with Zoho implementation

Background in CRM system implementation (any platform)

Knowledge of logging, error tracking, and workflow monitoring tools

Experience conducting A/B testing for chatbot responses and conversion optimization

Expertise in conversational UX design (tone, language, personalization)

Familiarity with UChat or similar chatbot platforms

Basic programming knowledge in JavaScript or Python

Experience with Voice AI or automated call systems

What We Offer

Flexible part-time schedule (~20 hours/week)

Hands-on experience with cutting-edge AI and automation technologies

Collaborative and growth-oriented work environment