CRM / Retention Manager $$$ Offline

Join Breeze as a CRM & Retention Manager and own how millions of users experience our product. You’ll create and lead data-driven email and push strategies that engage, retain, and shape how millions connect with our product and stay on their self-growth journey.

Who We Are:
Our mission is to provide access to a tool for deep self-discovery. Our product, Breeze, empowers over 14 million users with:

• Self-discovery tests that help reveal your true essence.
• A personalized routine plan to help find daily happiness and foster useful habits.
• Gain clarity, foster gratitude, and find peace with daily journaling and self-reflection questions.

Our dedication has earned us a user rating of 4.6. We’ve been featured as one of Apple’s "New Apps We Love".

Why You’ll Love Working With Us:

• Flexible Work Model: Work remotely, from our Warsaw office, or a blend of both — whatever suits you best.
• Generous Time Off: Enjoy 28 days of vacation, 12 personal days, and unlimited sick leave.
• Career Growth: We prioritize your career advancement with opportunities to enhance your skills and expand your impact.
• Psychological Support: We cover therapy or counseling sessions to support your well-being.
• Fitness Allowance: Stay active with financial support for sports-related activities.
• Language Courses: Improve your English skills with reimbursement for courses, tutors, books, and language apps.
• Supportive Team: Join a collaborative community of enthusiastic and ambitious professionals.

Your Role:

• Build and execute CRM campaigns across email and push channels for multiple markets.
• Continuously run A/B tests on content, offers, segmentation, and communication flows.
• Oversee the technical performance of CRM systems — ensuring high deliverability, strong IP/domain reputation and low spam rates.
• Research, evaluate, and implement new CRM tools, automations, and capabilities to scale operations.
• Collaborate with product, analytics, design, and support teams to improve retention and LTV metrics.
• Analyze campaign performance and share actionable insights with the team.

About You:

• 2+ years of experience in CRM, Email, Growth or Product Marketing.
• An analytical thinker with a data-driven approach and hands-on experience running A/B tests.
• Strong understanding of user retention, monetization flows and lifecycle marketing strategies.
• Proficient in using analytics dashboards (GA4, Grafana, Mixpanel or similar tools).
• Confident in working with marketing automation and CRM platforms — building campaigns and analyzing results.
• Quick to learn new tools, CRM systems, and data structures that support automation and reporting.
• Upper-Intermediate or higher level of English.

Will be a plus: 

• Hands-on experience with CRM or messaging platforms like Reteno, Mailchimp, Braze, Iterable or similar.
• Experience working with subscription-based products.
• Experience with global audiences and multi-language campaigns.

Ready to make a meaningful impact through your talents and expertise? Apply now and join a mission-driven team dedicated to improving daily life for millions!