Head of Deliverability (iGaming)

We are a high-energy iGaming company with 3+ years of success and a team of 1,000+ passionate professionals. Our 8 major projects are expanding fast, and we are looking for a Head of Deliverability to lead our email strategy, ensure top-tier inbox placement, and drive player engagement across multiple international projects.
 

What you’ll do:

• Lead deliverability strategy: Oversee inbox placement, open rates, CTR, bounce rates, spam complaints, reputation, and blocklists.
• Ensure technical compliance: Guide SPF, DKIM, DMARC, rDNS/HELO, alignment, DNS configurations, BIMI, and FBL implementation.
• Manage sender reputation: Supervise IP/domain warm-ups, blacklists, ESP/MBP correspondence, and dedicated vs shared IPs.
• Drive analytics and reporting: Lead dashboard creation in Power BI or Looker, test hypotheses, and provide actionable recommendations to improve engagement and reduce complaints.
• Collaborate across teams: Partner with marketing, CRM, and IT to define content strategy, timing/frequency, segmentation, consent policies, double opt-in, and preference center strategies.
• Ensure compliance: Oversee GDPR/local regulations, provider policies, and maintain proper documentation.
• Mentor and grow the team: Coach deliverability specialists, share best practices, and scale team capabilities as the company grows.
   

What we’re looking for:

• Experience: 3+ years in email marketing/deliverability with proven inbox placement results; prior management or leadership experience is a plus.
• Technical skills: SPF/DKIM/DMARC, DNS, rDNS, IP/domain warm-up, multi-domain strategies.
• Tools: ESPs (Customer.io, SendGrid, or similar), postmaster tools, Folderly, Warmy, GlockApps, Mail-Tester.
• Analytics: Power BI or Looker Studio (dashboards, metrics, visualizations).
• Compliance knowledge: GDPR and provider policies; experience working with user data and consent.
• Leadership & communication: Ability to explain complex technical issues, lead a team, and train colleagues across departments.
   

Nice-to-haves:

• BIMI, ARC, DMARC aggregate/forensic analysis
• Scaling email volumes of 1M+/month
• Experience with SMTP-relay/self-hosted stacks
   

Why join us:

• Remote-first: Mon–Fri, 10:00–19:00 (UTC+2)
• Benefits: 18 days paid vacation, 10 days sick leave, Birthday cash bonus, and company gifts
• Competitive salary: Reflects experience and impact
• Flat structure: No micromanagement — your initiative matters
• Professional growth: Lead and expand a high-performing CRM team
• Real impact: Shape player retention strategies across international projects
   

Ready to take your career to the next level and lead deliverability in iGaming? Join us and redefine the industry!