Head of Deliverability

We are looking for a Head of Deliverability responsible for advanced diagnostics, strategic analysis, and optimization of our entire email environment: SPF, DKIM, DMARC, DNS configuration, domain/IP reputation, blacklist monitoring, compliance, close cooperation with marketing teams, and performance reporting.

📌 Responsibilities

🔍 Email Deliverability Monitoring

Track and improve deliverability metrics across transactional and marketing campaigns.

🛠 Advanced Diagnostics

Perform technical audits (SPF, DKIM, DMARC, DNS, blacklist monitoring) and implement improvements.

⭐ Reputation Management

Maintain strong domain and IP reputation, manage blacklists, and minimize spam complaints.

⚖️ Compliance Management

Ensure compliance with GDPR and provider-specific policies.

🤝 Collaboration

Work closely with marketing and IT teams to align campaigns with deliverability best practices.

📊 Reporting & Analysis

Generate reports, identify trends, and recommend actionable improvements.

💡 Key Skills & Experience

• 3+ years of experience in email marketing or email deliverability.
• Proven record of improving deliverability and sender reputation.
• Hands-on experience with CRM/ESP platforms (Customer.io, SendGrid, Smartico).
• Proficiency with analytics tools (PowerBI, Looker Studio).
• Experience with warm-up and monitoring tools (Folderly, Warmy, GlockApps, mail-tester, etc.).
• Strong understanding of SPF, DKIM, DMARC, DNS setup, and troubleshooting.
• Knowledge of dedicated/shared IP setups, IP warming, and reverse DNS.
• Familiarity with GDPR and international email compliance standards.
• Ability to explain complex technical concepts to non-technical stakeholders.
• Strong analytical skills, attention to detail, and ability to work with large datasets.

✨ Nice to Have

• Experience building long-term deliverability strategies across multiple regions.
• Understanding of segmentation, personalization, and content relevance as engagement drivers.
• Strong communication and training skills to educate internal teams.

🎁 Why Join Us

🌍 Remote work: Mon–Fri, 10:00–19:00 (GMT+3).

🏖 Paid vacation & sick leave — we care about your well-being.

🎉 Creative gifts for holidays and team events.

💰 Competitive salary — your contribution matters.

🔄 Internal events and knowledge-sharing opportunities.

🚫 No micromanagement — fast decision-making and open communication.

📈 100% guaranteed professional development.

If you’re ready to dive into the iGaming world and help us deliver the best player experience — we’d love to hear from you! 🎉