Chief Operating Officer

We are seeking a dynamic and experienced Chief Operating Officer to be an integral part of our leadership team. Our ideal candidate is proactive, detail-oriented, diligent, and demonstrates a strong sense of accountability across all areas of responsibility.
Join us and play a pivotal role in driving operational excellence and turning our vision into reality. From streamlining processes to aligning cross-functional teams and scaling our operations, you’ll have the opportunity to make a real impact.
If you thrive in fast-paced environments, excel at building structure, and are passionate about empowering teams and optimizing performance — we want to hear from you!

Your tasks 🧑‍💻

• Act as a strategic partner to the CEO, overseeing and optimizing the company’s day-to-day operations with deep involvement in all core processes.
• Coordinate, track, and supervise the work of the Product, BI, Customer Support, HR, and Compliance teams to ensure alignment with company objectives, operational efficiency, adherence to procedures, and transparent reporting.
• Systemize, and continuously improve operating procedures across all core functions of the cryptocurrency exchange
• Identify inefficiencies in workflows and propose process changes or automation solutions.
• Prepare operational reports and insights for the CEO and founders to support strategic decision-making.
• Support business scaling and organizational growth by building efficient structures and processes that can adapt to fast-changing market conditions.
• Drive cross-department collaboration to improve time-to-market and operational efficiency.
• Develop and maintain strategic partnerships that support the company’s growth and operational excellence.
• Oversee global operations of a distributed, remote-first team, fostering effective communication and performance across multiple geographies.

Qualifications

• 5+ years of experience in a senior operational role (e.g., COO, Head of Operations or similar) in a tech or product-driven company.
• Proven experience managing operations in medium-sized companies, ideally within fintech, blockchain, or Web3 sectors.
• Strong data analysis and reporting skills: ability to collect, interpret, and act on operational data.
• Strong leadership and team management skills, including performance evaluation, delegation, and goal-setting.
• Familiarity with modern technologies, Web3 or DeFi concepts, and a solid understanding of how technical and business operations intersect.
• Excellent communication and stakeholder management skills, with the ability to work cross-functionally and influence senior leadership.
• Fluent English (minimum B2 level) is required.
• Ukrainian or Russian language skills are preferred.
• We offer flexibility with remote and hybrid work options, but we expect full engagement and consistent availability during standard working hours.

We offer

• 20 vacation days per year to recharge and unwind.
• 10 additional days off per year without needing a medical certificate.
• Gym and English course compensation.
• Perks that support your personal and professional development.
• Extra day off and a monetary bonus for special occasions: your birthday, your child’s birthday, or your wedding.
• A young, friendly, and passionate team of professionals eager to welcome a new peer!

Recruitment Process

1. Introductory meeting with HR to learn more about you and your experience.
2. Meeting with our CFO and CEO to dive into the specifics of the role.
3. Meeting with founders to align on vision and values.
4. Security and reference check.
5. Offer!