Junior CRM Manager

We’re looking for a Junior CRM Manager with at least 6 months of experience in iGaming (casino and/or sports betting). This is a great opportunity for someone who already has a foundation in CRM and wants to grow into a more advanced role while working on exciting player engagement projects across two dynamic verticals.

Key Responsibilities

• Assist in managing the full player lifecycle: activation, retention, reactivation.
• Support planning and execution of multichannel CRM campaigns (email, SMS, push, in-app, messengers).
• Help with player segmentation and basic personalization of offers based on user behavior.
• Monitor campaign timing around sports events and casino promotions.
• Collaborate with product, content, and design teams to deliver engaging campaigns.
• Track and report on campaign KPIs (Retention Rate, Churn, Bonus Cost, etc.) with guidance from senior team members.
• Stay informed about iGaming industry trends and CRM practices to bring fresh ideas.
• Follow responsible gaming standards and regional regulations.

Requirements

• 6+ months of experience in CRM, retention, or lifecycle marketing within iGaming (casino/sports).
• Basic understanding of player behavior, segmentation, and campaign personalization.
• Familiarity with CRM tools (e.g., Customer.io, OneSignal, or similar).
• Some experience working with data/BI tools to review performance metrics.

• Strong communication skills and a willingness to learn quickly.

   

Why Join Us?

• Be part of a fast-growing global iGaming company.
• Learn from experienced CRM professionals and expand your skills.
• Get exposure to both casino and sports verticals.
• Enjoy a flexible remote setup and plenty of opportunities to grow your career.