Customer Support Specialist with German to $1250

We are building a customer support team for our new project and are looking for a Customer Support Representative who is confident in both spoken and written German and English (B2 or higher).
 

You’re our ideal candidate if you:

  • Are fluent in German (B2/C1 level);
  • Have strong communication skills and are eager to learn, grow, and quickly grasp new information;
  • Have previous experience in customer support (a plus, but not required).
     

What you’ll do:

  • Provide support to German-speaking customers via incoming calls;
  • Assisting passengers with airline ticket reservations (changes to reservations, cancellations);
  • Ensure high-quality customer service and a positive user experience.
     

What we offer:

  • Paid training;
  • Stable and on-time salary (fixed pay + performance-based bonuses);
  • Career development opportunities (within the project or in other company departments);
  • Full-time employment;
  • Work schedule: Monday to Friday, 10:00–19:00 (Kyiv time);
  • Comfortable office or the option to work remotely (with a stable internet connection and backup power during outages);
  • Supportive colleagues and a friendly, young team.

Required languages

German B2 - Upper Intermediate
German, Customer Chat support manager
Published 5 August · Updated 16 September
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