Support Manager (IGaming) Offline

We are a fast-growing iGaming company with 5+ years of experience and a strong team of 1300+ talented specialists! 💪

With 10+ successful projects thriving across Tier 1-3 countries, we continue to expand and shape the future of the iGaming industry. We value highly qualified professionals who help us grow and deliver the best results globally.

🚀 Join Our Team as a Support Manager!
 

What We’re Looking For:

✅ Stress Resilience: You can stay calm, focused, and effective under pressure.

✅ Customer-Centric Mindset: You genuinely care about solving customers’ issues and making their experience better.

✅ Quick Decision-Making: You’re able to think fast and make the right choices in high-pressure situations.

✅ Conflict Resolution: You know how to handle difficult users with patience and professionalism, defusing tension smoothly.

✅ Professional Communication: You’re always polite, respectful, and friendly — even in challenging conversations.

✅ Tech Savviness: You’re confident with computers and easily navigate various apps and systems.

Your Responsibilities:

💼 Provide prompt support via online chat. 💬

💼 Assist with technical questions, financial topics, platform features, or even casual chats

💼 Meet your personal financial targets along with team-wide service goals.

💼 Collaborate with other departments to improve products and internal processes.

Work Schedule:

🕒 Flexible shifts: 2 days on / 2 days off / 2 night shifts on / 2 days off.

Why you should join us:

☕️ Remote work format.

🏖 Paid Vacation & Sick Leave: Your well-being matters! Plus, enjoy an extra day off for your birthday.

🎁 Awesome Gifts: Creative presents for holidays and special occasions — we love to surprise our team!

💰 Competitive Salary: We value your work and reward it fairly.

🤝 Internal Events: Knowledge-sharing and professional growth opportunities with your colleagues.

💰 Referral Program: Help us find amazing teammates and receive cool bonuses.

🏆 Career Growth: You’ll constantly develop new skills and grow with us.

✨ We’re driven by ambition, creativity, and passion — and we’re looking for teammates who share the same mindset! ✨

Join the best! 🚀