Operations Manager Offline

We are an iGaming company with over three years of experience and a team of more than 1000+ specialists.

Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.

Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

Due to active team expansion, we are looking for an Operations Manager.

This role involves managing and improving all operational processes, controlling efficiency, enhancing performance, and optimizing costs.

Key Responsibilities

🔹 Process Analysis

• Conduct a detailed review of processes across 8 departments.
• Document all workflows and identify bottlenecks and improvement areas.
• Develop actionable recommendations for optimization and cost reduction.

🔹 Planning & Strategy

• Create a 12-month roadmap for process improvements, including resource planning and KPI tracking.

🔹 Cross-Department Collaboration

• Facilitate regular meetings with department leads to monitor progress and resolve ongoing issues.

🔹 Systems Implementation

• Implement management and control systems to boost departmental efficiency.
• Set up tools for real-time process monitoring and performance analysis.

🔹 Process Optimization

• Provide detailed proposals for improvements and ensure their implementation.

Scope of Responsibility

• Develop and execute the overall operational strategy.
• Manage the lifecycle of all operational projects across departments.
• Collaborate closely with heads of Design, Content, IT, Marketing, Finance, HR/Recruitment, and Bonus teams to ensure alignment and efficiency.
• Continuously monitor the market and competitors to identify trends and new opportunities.
• Collect and analyze team feedback to improve internal processes and services.

Required Skills & Experience

• Proven experience in operations management, preferably in Fintech / IT / Gambling industries.
• Strong understanding of technologies and trends in operational excellence.
• Analytical mindset with the ability to make data-driven decisions.
• Excellent communication skills and experience working in cross-functional teams.
• Proficiency in process management systems and analytics tools.
• Solid knowledge of project management methodologies (Scrum, Agile, Kanban).
• Experience with process optimization across multiple departments.
• Hands-on experience with tools like Jira (or equivalents) for process structuring.

We Offer:

• Full remote work flexibility
• Paid vacation and medical care days
• Creative gifts for holidays and significant employee events
• Work equipment provided
• Opportunities to participate in company decision-making and internal processes
• Access to training and development for soft skills
• Attendance at top conferences worldwide