System Administrator

About Bitmedia Labs
Bitmedia Labs - an international product IT company, has been in the industry since 2014, effectively functioning on a worldwide scale with a crew of 100+ ambitious and highly skilled professionals, creating successful projects in domains such as online advertising systems for the crypto space, blockchain games and NFT products.

 

Requirements:

• 2+ years experience as a System Administrator;
• Hands-on experience with centralized management systems for MacOS (Mac Server);
• Good knowledge of personal operational systems — Mac OS;
• Knowledge of protocols LDAP, SAML, OAuth;
• Strong experience with MacOS in a corporate environment;
• Ability to manage G Suite accounts and other corporate software;
• Familiarity with remote hardware setup and maintenance;
• Experience liaising with vendors and providing remote technical support;
• Ability to maintain accurate documentation and ensure compliance with legal requirements;
• English - Intermediate level or higher;
• Experience in developing remote work security policies and training programs.

Nice to have:

• Experience with SQL/NoSQL databases (accounts management);
• Experience with Docker, GitHub, and Ansible (user experience);
• Experience with password manager tools, like Passwarden;
• Experience with monitoring/alerting systems such as Prometheus, Grafana;
• Experience in network administration and ensuring stable remote connections;
• Familiarity with incident response and cybersecurity best practices.

Responsibilities:

• Oversee and manage remote access to corporate G Suite accounts and other team service accounts;
• Facilitate the setup, maintenance, and remote troubleshooting of company-managed laptops and hardware, with an emphasis on MacOS devices;
• Administer and monitor access to company databases, software, and other resources, implementing security protocols as needed;
• Ensure stable and secure remote connections, with expertise in VPNs and firewalls;
• Serve as the primary contact with vendors and provide remote technical support to employees;
• Comply with legal IT practices, maintain accurate documentation, and offer virtual training to employees;
• Collaborate remotely with various departments to understand their IT needs and provide tailored solutions;
• Develop and implement remote work security policies and train employees in best practices;
• Proactively monitor system health and security alerts, coordinating incident response efforts;
• Maintain records of access permissions, software subscriptions, and associated costs;
• Active cooperation with the DevOps team.

Hiring process:

• Intro call with a Recruiter - Test Task - Interview with the Hiring team - Offer.

We offer:

• Flexible work environment - you can work remotely anywhere or at our comfortable Hub in Kyiv;
• The 8-hours working day with a flexible schedule;
• Competitive salary based on your experience;
• Regular performance review and annual salary review;
• Paid sick leaves, vacation and holidays;
• Professional development tools (reimbursement of educational courses or workshops, conferences around the world);
• Ambitious team with a transparent communication and friendly atmosphere, no micromanagement;
• Apple equipment;
• Memorable gifts for holidays.