Jobs Sysadmin

Must-Have Experience

• Strong practical experience deploying and managing Chatwoot in production
• Strong practical experience deploying and managing self-hosted RustDesk infrastructure
• Previous experience configuring RustDesk ID/Rendezvous Server and Relay Server
• Experience running Chatwoot using Docker / Docker Compose or Kubernetes
• Experience configuring Chatwoot for production workloads rather than development/demo environments
• Experience upgrading RustDesk servers with minimal service disruption

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

Title: Senior Systems Administrator (Internal Support)
Reports to: Internal Support Manager
Location/Type: UA Remote

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas’ culture while putting the customer first.

We are seeking a Senior Systems Administrator to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.

You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.

Responsibilities:

• Minimum 10 years of IT experience/administration
• Strong verbal and written communication skills
• Advanced PowerShell skills including scripting
• End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
• Support/use of ConnectWise Manage and ScreenConnect
• Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations

• Experience taking projects/deployments from proof-of-concept to production

   

Desirable Qualities:

• Experience working in an MSP environment
• Administration and use of RMM agents/tools
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
• Experience with Azure Virtual Desktop

• Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role
We are seeking a results-driven Systems Engineer with solid experience across on-premises and cloud environments, backup and recovery solutions, and Microsoft 365 administration. The ideal candidate is proactive, self-motivated, and committed to continuous learning — including independently pursuing relevant certifications, licensing, and training to stay current with evolving technologies.

Key Responsibilities

• Investigate and resolve client issues received through the internal ticketing system in a timely and effective manner.
• Manage Citrix infrastructure connecting to VDI and Terminal Server environments.
• Administer and maintain enterprise devices and servers, including software updates, system configurations, and ongoing maintenance.
• Manage Microsoft 365 infrastructure including Exchange Online, SharePoint, Active Directory, Teams, and related services.
• Develop, document, and maintain Group Policy settings aligned with organizational security standards.
• Create and update IT procedures, standards, and operational documentation as required.
• Execute backup and recovery operations for critical organizational systems and services in compliance with defined recovery objectives; document all actions and resolutions thoroughly.
• Maintain comprehensive infrastructure documentation including configuration guides and disaster recovery plans.

Requirements & Qualifications

• Proven experience managing and maintaining complex IT infrastructure systems.
• Strong proficiency in configuring, deploying, and troubleshooting servers, networks, and storage devices.
• Active Directory administration: user/group management, Group Policy, and domain controller configuration.

• Microsoft 365 administration, including: Managing Exchange Online mailboxes, distribution groups, shared mailboxes, and mail flow rules.

      Administering SharePoint Online sites, permissions, and document libraries.
      Managing Teams environments including policies, channels, and guest access.
      Handling user lifecycle in Microsoft 365: provisioning, licensing, and deprovisioning.
      Configuring and maintaining Microsoft Entra ID (Azure AD) including conditional access and MFA.

• Monitoring and responding to alerts via the Microsoft 365 Admin Center and Security & Compliance portal.
• Solid hands-on experience with backup and disaster recovery procedures to ensure data integrity and minimize downtime.

• Skilled in monitoring system performance, identifying bottlenecks, and implementing optimization strategies.

   

Technologies

• Operating Systems: Windows Server and Windows environments; Linux familiarity is a plus.
• Virtualization: Hyper-V, VMware.
• Cloud Platforms: Azure (preferred), AWS.
• Scripting: PowerShell ; Bash is a plus.
• Familiarity with Web Application Firewall (WAF) technologies.

Professional Attributes

• Self-motivated and willing to independently pursue certifications, licensing, and training relevant to the role.
• Strong written and verbal communication skills in English (intermediate level or above).
• Ability to produce clear, accurate documentation, procedures, and troubleshooting guides.

• Effective collaborator with cross-functional teams and end-users.
  Detail-oriented with a structured, methodical approach to problem-solving.

   

Nice to Have

• Familiarity with Barracuda Email Gateway for spam filtering, email security, and data protection.
• Experience implementing and managing firewall and intrusion detection systems.
• Active Microsoft certifications (e.g., MS-102, AZ-104, AZ-800) or willingness to obtain them.

Job Summary:

We are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices.

Key Responsibilities:

• Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Configure and manage firewalls, routers, switches, and other network devices.
• Implement security measures to protect network systems from cyber threats.
• Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades. 
• Process network related parts of projects at a scheduled time.
• Perform network capacity planning and optimize performance.
• Maintain and update documentation for network maps/diagrams, configurations and processes.
• Provide technical support and training to internal teams as needed.
• Troubleshoot any network outages, based on 24/7 rotation schedule
   

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.
• Experience with CheckPoint, FortiGate, or other networking hardware.
• Familiarity with network monitoring and diagnostic tools (Zabbix, LogicMonitor, Prometeus, etc…) .
• Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.
• Industry certifications such as FCP, CCNP, or equivalent are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to communicate effectively with clients in English.
• 24/7 availability for any network outages, according to on-call rotation schedule
   

Benefits:

Competitive salary.
Paid time off and US holidays.
Career development opportunities and certification reimbursements.
Remote work environment.
 

Join us and be a part of a dynamic team driving innovation and excellence in networking solutions!

Do you have a strong Windows Server Administrator / Google Cloud Engineer background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you!

We are looking for a Senior Windows Server Administrator / Google Cloud Engineer to join Tieto Tech Consulting and work with our customer – Denmark's leading online grocery retailer, serving thousands of customers every day through a modern e-commerce platform. The company is focused on innovation, digital transformation, and delivering a seamless online shopping experience, supported by cutting-edge technology and agile product development. As a Senior Windows Server Administrator/ Google Cloud Engineer you will support and maintain hybrid infrastructure, ensuring high availability, security and operational excellence.

Responsibilities

• Administer Windows Server 2016, 2022 and 2025 environments
• Manage Active Directory, Group Policy, DNS, DHCP, IIS, and Windows Failover Clustering
• Perform server provisioning, patching, upgrades, and troubleshooting
• Administer Google Cloud Platform (Compute Engine, VPC, IAM, Cloud Storage, Monitoring)
• Automate administrative tasks using PowerShell
• Monitor infrastructure, resolve incidents, and participate in root cause analysis (OCD)
• Implement security best practices and support backup and disaster recovery

Requirements

• 5+ years of experience with Windows Server 2016/2022/2025
• 2+ years of experience with Google Cloud Platform (Compute Engine, VPC, IAM, Cloud Storage)
• Knowledge of Active Directory, Group Policy, DNS, DHCP, IIS
• Previous experience with PowerShell
• Infrastructure monitoring and troubleshooting
• Basic knowledge of VMware 
• English - intermediate / upper-intermediate

Would be an advantage

• Microsoft Entra ID
• ITIL Foundation
• Google Cloud or Microsoft certifications

We offer
We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing, and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.  

Did we get you inspired?   

We look forward to your application!  
Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today.

Hope to hear from you soon!   

We perform background checks on all final candidates. 
Tieto declines calls from recruitment companies.

We're looking for a motivated IT Administrator / Junior DevOps to join our growing team and help us build, maintain, and scale our technical infrastructure.

In this role, you will be the core of our IT operations, ensuring our systems are secure and highly available.

You'll work closely with our development and operations teams, getting hands-on experience with cutting-edge tools and methodologies.

This is a perfect opportunity to transition from IT administration into a full-fledged DevOps engineering role.

     What You'll Do

• Manage and maintain our on-premise and cloud infrastructure, ensuring stability, security, and performance.
• Automate everything you can using scripting languages like Bash and Python.
• Administer a variety of systems, including Linux (Debian/Ubuntu/CentOS) and Windows Server.
• Manage users, permissions, and policies in MS Active Directory, Azure Active Directory,  Microsoft Intune .
• Work with container technologies like Docker and Kubernetes to deploy and manage applications.
• Collaborate on CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or GitHub Actions.
• Provide IT support for our team, troubleshooting network issues, hardware, and software.
• Implement security best practices for our networks, servers, and applications.
• Day to day operation and maintenance of a hosted data center environment
• Automation of processes and daily routines
• Works closely with R&D to install, configure, and operate developed features
• Ensure appropriate, accurate, up-to-date technical documentation for Data science environment
• Support and work with Hadoop clusters for big data processing.
  
  What We're Looking For
• Proven experience as an IT Administrator or a similar role.
• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, firewalls, VPN).
• Solid experience with Linux server administration is a must.
• Familiarity with at least one major cloud platform (AWS, Azure, or GCP).
• Experience with scripting (Bash, Python).
• Basic understanding of CI/CD principles and version control (Git).
• Experience with MS Active Directory and  Microsoft Intune administration.
• Strong problem-solving skills and a proactive, "can-do" attitude.
• Strong English skills (B2+) as the role requires frequent communication with our US team.
• Excellent communication skills and a desire to learn new technologies.
  
  Bonus Points
• Experience with Docker and Kubernetes.
• Exposure to Hadoop and big data environments.
• Familiarity with RoboShadow for IT operations and workload management.
• Basic knowledge of SOC2, HIPAA, and other IT/compliance certifications.
  
  What We Offer
• A dynamic and challenging work environment with a focus on professional growth.
• The chance to work with a modern tech stack and implement DevOps best practices.
• Mentorship and support to help you advance your career.
   

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee;
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.
• Reservations are possible in accordance with applicable law and the company's internal procedures and based on the selection results.

We are open to candidates with minimal experience who are quick learners.

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner and a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.  

Diya is currently expanding its team and looking for an experienced Technical Support Specialist to bridge advanced helpdesk operations, client support, and infrastructure administration. If you are a seasoned tech professional with strong interpersonal skills and a desire to work on dynamic international projects, we’d love to have you on board!

Key Responsibilities

• Advanced Technical Support. Serve as a high-tier escalation point for complex technical issues, diagnosing and resolving hardware, software, network, and system-related problems via ticketing systems, chat, email, and phone.
• Helpdesk & Environment Administration. Manage, secure, and optimize daily operations across Microsoft 365, Active Directory, and office infrastructure environments.
• System Monitoring & Maintenance. Proactively ensure high levels of system availability, performance, and reliability for our clients.
• Process Improvement & Documentation. Create, update, and maintain comprehensive technical documentation, procedural guides, and operational knowledge-base reports.
• Collaboration & Leadership. Support team members, share technical knowledge, and assist in mentoring junior staff when required.

Qualifications & Requirements

• Experience: Minimum of 3 years of hands-on experience in IT administration, advanced helpdesk, or technical support roles.
• Core Technical Stack. Proven experience administering Microsoft 365 (Admin Center, Exchange Online, Azure AD / Entra ID, Teams, Licensing) and Windows operating systems / Windows Server.
• Networking & Infrastructure. Strong knowledge of Active Directory (AD), Group Policy Objects (GPO), DNS, and networking fundamentals.
• Troubleshooting. Ability to diagnose complex technical issues in a Windows environment using event logs, diagnostic tools, and methodical problem-solving approaches.
• Language: B2 level (Upper-Intermediate or higher, both written and spoken) in English for professional communication with international clients.
• Higher education in Information Technology or a related field.
• Soft Skills. Excellent customer service mindset, strong communication and people skills, detail-oriented, self-motivated, and capable of performing under pressure.

Will Be a Plus

• Hands-on experience or working knowledge with Microsoft Azure.
• Administrative/managerial functions, previous mentorship experience, or demonstrated leadership qualities.
• Basic proficiency in PowerShell for task automation.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).

What We Offer

• Remote work environment. 
• Professional Growth. Full sponsorship and support for obtaining relevant industry certifications, alongside paid training.
• Access to a corporate English tutor to help you continuously refine your communication skills.
• Comprehensive healthcare insurance, gym membership compensation, and access to professional psychological consultations to support your well-being.
• Paid vacation and sick leave.
• Real career progression opportunities within a young, friendly, and ambitious international team.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience. 

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations. 

написати:

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote job. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience. 

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations. 

написати:

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

Now we are looking for a Technical Support Engineer L3.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Evoplay is one of the leading GameDev providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Key Responsibilities:

• First-line IT technical support for users;
• Managing and processing user requests in the Service Desk system;
• Configuring and administering Windows operating systems;
• PC setup, deployment, and maintenance;
• Working with system monitoring tools;
• Network equipment administration;
• Creating and maintaining technical documentation.

Requirements:

• Hands-on experience in configuring and administering Windows OS;
• Experience with network equipment administration;
• Strong hardware/PC maintenance and configuration skills4
• Proficiency in English (a plus);
• Experience administering Microsoft 365 (Office 365 EMS) and/or Google Workspace (a plus);
• Attention to detail, responsibility, and strong documentation skills;

What We Offer:

• Stable on-site position in Kyiv (120 Saksahanskoho St.);
• Comfortable work hours: Monday to Friday, 9:00 AM – 6:00 PM;
• Professional development opportunities;
• A friendly, supportive team culture.

As a SysOps Engineer at TrueLabel, you will maintain the stability, security, and performance of our infrastructure. You will collaborate with Development and Support teams to automate processes, monitor systems, and resolve incidents quickly. Your proactive approach will ensure high platform reliability and full compliance with our SLAs.

⚙️Your Tasks:

• Support and maintenance of internal company services;
• Assisting employees in resolving technical issues;
• Designing and implementing solutions for business needs;
• Automation of internal processes;
• Configuration and maintenance of system integrations;
• Development and support of ITAM/ITSM processes (including Jira Service Management);

• Monitoring the performance and stability of IT infrastructure.

   

👤 Our Criteria:

• Strong knowledge of and hands-on experience with Linux;
• Understanding of networking principles and VPN technologies;
• Experience in administration of corporate services;
• At least 3 years of system administration experience;
• Experience administering Jira Cloud and Jira Service Management;
• Understanding of ITIL / ITSM / ITAM principles;
• Experience with automation and scripting (Bash, Python, etc.);

• Understanding of DevOps practices and CI/CD tools.

   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Internal IT Support (not customer support)

Working hours: 17:00 – 01:00 (Kyiv time)

VEC-UA is the official representative of the US-based company VEC in Ukraine, focused on innovative technologies in the field of Building Information Modeling (BIM).

We are currently looking for an IT Desktop Support Specialist who will help maintain the stability of our IT infrastructure and provide technical support to company employees.

We are open to different working formats — you can work remotely or choose one of our comfortable offices in Lviv, Dnipro, or Kharkiv. All locations are equipped with backup power and stable internet connection to ensure uninterrupted and efficient work under any circumstances.

Important: this position requires working evening shifts to cover the US time zone.
Working hours: 17:00 – 01:00 (Kyiv time)

Your responsibilities will include:
- Providing technical support to employees at the U.S. office on issues related to computers, software, and network access
- Install, configure, and maintain software and applications on employee workstations
- Troubleshoot and resolve software and connectivity issues on Windows-based PCs
- Support, troubleshoot, license, and maintain the company's enterprise technology stack, including tools such as Google Workspace, Slack, Zoom, Office 365, Teams, ClickUp
- Manage and resolve IT support tickets in a timely and efficient manner
- Assist users by providing guidance and basic training on company IT systems and tools
- Collaborate with the IT Ops Manager to ensure the stable and secure operation of the IT infrastructure
- Maintain accurate records of IT equipment, system configurations, and network assets for inventory and tracking purposes
- Document user accounts, access permissions, and related system information in accordance with internal IT policies
- Collaborate with the IT Ops Manager to implement and manage zero-touch deployment for US-based devices using Rippling
- Monitor deployment processes and ensure systems and device setups are running smoothly and efficiently
- Install, configure, and maintain antivirus and endpoint protection software
- Manage and monitor backup processes to ensure data can be restored in the event of system failure or data loss

Qualifications & Requirements:
- Fluency in English (B1-B2 level)
- Experience in customer service preferably in English
- Active Directory and Group Policy
- Basic understanding of IP, DNS, VPN and skills in diagnosing network problems
- Security knowledge. Anti-phishing and other cyber threats
- Domain administration skills and DNS configuration settings
- Proficient in Google Workspace and Admin Console. Ability to create new domains, manage users, add and manage licenses, accesses, groups, reset passwords, and troubleshoot. Security policies and phishing investigations
- Slack, Zoom, Office 365, ClickUP administration experience
- Experience with Zero-touch deployment, MDM tools (Jamf, Intune, Kandji, etc.)
- SSO and SaaS administration experience

It would be an advantage if you have:
- Skills in supporting and managing licenses and users of Autodesk and Bluebeam software packages
- Experience with the Rippling cloud platform

What we offer:

• A modern office with a strong focus on your comfort, along with high-quality hardware and software
• Medical insurance and paid vacation
• Free access to conferences, forums, and courses for professional development
• Team buildings and corporate events
• Compensation for sports activities and English learning
• And many other benefits!

Our main value is people, which is why we create an environment that encourages personal growth, freedom and responsibility, trust, and support in bringing your ideas to life.

DBB Software — is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 10 years in the IT market, we successfully released more than 30 projects and have a wide geographic of clients in Europe, the USA, and Canada.

Now we continue to grow and extend our team so we warmly invite System Administrator to our team!

You will be the dedicated IT engineer for one of our long-term clients — a Swiss venture capital firm with ~50—65 employees and offices in Switzerland, Germany, and the UK. You will own their IT environment end to end: helpdesk, device fleet, identity and access, email security, and the security & compliance program — working directly with the client’s leadership and backed by the DBBS team. You will take over a mature, well-documented environment with established processes, KPIs, and admin manuals — including a structured one-month handover working side by side with the current engineer. This is a stable, long-term engagement — not a short project.

What we are expecting from new teammate:

— End-user support: run the IT helpdesk (Slack + shared mailbox) for ~50—65 users on macOS and Windows — accounts, MFA, mail clients, calendars, browsers, printers, and 30+ SaaS applications — meeting established KPIs (first response under 20 minutes, ~85% first-contact resolution).

-Onboarding / offboarding: own the full employee lifecycle — zero-touch laptop provisioning (Apple Business Manager / ADE for Mac, provisioning packages for Windows), account creation across 30+ services, MFA setup, day-one readiness, and clean deprovisioning with license reclamation.

-Workspace administration: administer a dual Google Workspace (primary) + Microsoft 365 / Exchange Online environment on a single domain — users, groups, shared drives and mailboxes, licensing, and hybrid mail routing.

-Email security: review quarantines in both Google and Microsoft consoles, triage phishing and respond to incidents, manage SPF / DKIM / DMARC records (Cloudflare DNS), and drive the rollout of a secure email gateway.

-Devices & assets: manage MDM policies (Hexnode) for the Mac / Windows fleet, enforce encryption and patching, build laptops remotely, and keep a serial-level inventory (Snipe-IT) across three offices.

-Identity & access: administer SAML SSO across 15+ business apps, enforce MFA everywhere, run the corporate password manager (1Password), and perform periodic access audits.

-Security & compliance: execute the client’s security program aligned with NIS2 / ISO 27001 — security policies, risk assessments, phishing-awareness training, and building out the incident response and backup / DR practices.

-Documentation: maintain admin manuals, employee guides, runbooks, incident reports, and short decision proposals — all in English, consumed directly by client executives.
-Vendors & tooling: evaluate vendors (POCs, pricing comparisons), optimize licenses and costs, and roll out new tools — including AI tools such as Claude Enterprise and ChatGPT Enterprise.

-Client communication: track and report IT KPIs and present progress at weekly / biweekly syncs with the client’s leadership.
 

What requirements are important for this role:
 

• Bachelor’s degree in Computer Science, Information Technology, or a related field.;
• 3+ years of proven experience as an IT System Administrator, IT Operations Specialist, or in a similar role.
• In-depth knowledge and hands-on experience with identity and access management systems, particularly Google Workspace and Microsoft 365.
• Experience managing Apple Business Manager, Windows Autopilot, Microsoft Intune, and other MDM (Mobile Device Management) solutions.
• Solid understanding of endpoint protection, device security, and remote device management.
• Familiarity with SaaS tools (e.g., Slack, 1Password, Dropbox, Mailchimp) and ability to manage SaaS lifecycles (procurement, approval, administration).
• Working knowledge of cloud infrastructure (Google Cloud, AWS, or Microsoft Azure).
• Strong analytical and troubleshooting skills with a proactive and solution-oriented mindset.
• Proficiency in automation and integration tools such as Zapier, Bardeen, or Apify.
• Experience writing IT documentation, process guides, and conducting user training sessions.
• Strong communication skills, including fluency in spoken and written English (B2/C1 level minimum).
• Ability to manage and prioritise multiple tasks or projects in a fast-paced, distributed environment.
• Solid understanding of data security, privacy, and compliance standards (e.g., GDPR, ISO 27001).
   

Working with our team is:

• Full-time, long-term position.
• Working hours: aligned with CET business hours (the client is based in Zurich; Ukraine is one hour ahead).
• Incident response: in the rare case of a critical incident, out-of-hours availability may be needed — in practice this happens once every several months, not as a routine.
• Competitive salary, discussed at the interview.
• Direct communication with client leadership; support and escalation backup from the DBBS team.
• A documented, KPI-driven environment with real ownership — your decisions shape the client’s entire IT landscape.