Jobs Sysadmin

About Digis:

Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide. We ensure transparency, stability, and professional growth opportunities for all our team members.

About the Project:

A technology company that provides cloud-based infrastructure and platform services, typically focused on helping businesses build, run, and scale applications in the cloud.

Responsibilities

• Supporting Customers with product-specific issues over the zoom/email/ticketing system.
• Preparation, planning, and consulting with the Customers in regard to the deployment of the product.
• Installation of the product in cooperation with the Customers.
• Customer training in regard to the proper deployment/configuration and usage of the product.
• Consulting with the Customers in terms of potential issues in the Customer environment that could impact the proper functionality of the product.

• Preventive maintenance of the product to ensure optimal functionality and efficiency.

   

Requirements:

• 5+ years of experience working with Windows
• 3+ years of experience in network infrastructures
• 3+ years of experience with Linux
• Experience with VMware or similar tools

• English: Upper-Intermediate or higher

   

What Makes This Role Special:

• Working on a mature, production-grade SaaS Microsoft Licensing platform
• Opportunity to work with cloud-native architectures and scalable systems
• Clear impact: features are used by customers globally
• Involvement in long-term product evolution, not short-lived MVPs

• Friendly team of experts who are a pleasure to work with

   

What We Offer:

• 20 paid vacation days per year
• 5 paid sick leaves per year (no medical documents required)
• Personalized development plan with training compensation
• English courses compensation
• Work equipment if needed (PC / laptop/monitor)
• Flat and transparent internal communication
• Opportunity to switch between projects and technologies within Digis
• Full accounting and legal support.

We invite you, a highly motivated and results-oriented Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.
 

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 
 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams
   

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate
   

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain
   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Наш клієнт, Growe, провідна консалтингова компанія та група сервісів у сфері iGaming і розваг. Вони створюють стратегії, що працюють, та рішення, які масштабуються. Поєднуючи стратегічне бачення з практичним досвідом, Growe допомагає бізнесам орієнтуватися в динамічній індустрії, відкривати нові можливості, виходити на нові ринки та досягати сталого зростання.

Ідеально для тих, хто прагне:

• Виконувати щоденні операційні завдання з адміністрування платформи Atlassian: Jira Software, Jira Service Management, Confluence та Atlassian Guard для понад 1 200 користувачів;
• Створювати, підтримувати та оптимізувати правила Jira Automation, а також post-functions, validators і conditions у JMWE;
• Підтримувати та розвивати інтеграції з GitLab, Slack, HiBob, PagerDuty, JEC та іншими підключеними системами;
• Писати та підтримувати Python-скрипти й сервіси для кастомних інтеграцій, автоматизації та обробки даних;
• Розробляти та впроваджувати AI-агентів Rovo для скорочення обсягу ручної роботи в компанії;
• Керувати Jira Assets, включаючи схеми об’єктів, автоматизацію життєвого циклу та сповіщення;
• Адмініструвати контроль доступу, дозволи, SSO, SCIM і безпеку платформи;
• Вирішувати міжкомандні проблеми платформи та робити внесок у її управління й документацію;
• Створювати звіти та дашборди за допомогою нативного функціоналу Jira та застосунків Marketplace.

Досвід, який стане твоєю перевагою:

• 2–4 роки практичного досвіду адміністрування Atlassian (Jira Cloud, Jira Service Management, Confluence, Atlassian Guard);
• Ґрунтовний досвід роботи з Jira Automation, включаючи складні правила, smart values, branching, scheduling та audit;
• Практичні знання JMWE (post-functions, validators і conditions);
• Практичний досвід розробки на Go або Python (REST-клієнти, скрипти, обробка даних);
• Досвід інтеграції продуктів Atlassian із зовнішніми системами через REST API (webhooks, OAuth, pagination, обробка помилок);
• Знання Jira Assets (схеми CMDB, життєвий цикл об’єктів);
• Розуміння моделі безпеки Atlassian: дозволи, рівні безпеки, SSO/SCIM та журнали аудиту.

Ми цінуємо:

• Відповідальність;
• Уважність до деталей;
• Адаптивність;
• Проактивність.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Handle day-to-day Atlassian platform operations: Jira Software, Jira Service Management, Confluence, and Atlassian Guard for 1,200+ users;
• Build, maintain, and optimize Jira Automation rules and JMWE post-functions, validators, and conditions;
• Support and develop integrations with GitLab, Slack, HiBob, PagerDuty, JEC, and other connected systems;
• Write and maintain Python scripts and services for custom integrations, automation, and data processing;
• Develop and deploy Rovo AI agents to reduce manual work across the company;
• Manage Jira Assets, including object schemas, lifecycle automation, and notifications; Administer access control, permissions, SSO, SCIM, and platform security;
• Resolve cross-team platform issues and contribute to platform governance and documentation;
• Build reports and dashboards using native Jira functionality and Marketplace apps.

Experience you’ll need to bring:

• 2–4 years of hands-on Atlassian administration (Jira Cloud, Jira Service Management, Confluence, Atlassian Guard);
• Solid experience with Jira Automation, including complex rules, smart values, branching, scheduling, and audit;
• Working knowledge of JMWE (post-functions, validators, and conditions);
• Practical development experience in Go or Python (REST clients, scripting, data processing);
• Experience integrating Atlassian products with external systems via REST APIs (webhooks, OAuth, pagination, error handling);
• Familiarity with Jira Assets (CMDB schemas, object lifecycle);
• Understanding of the Atlassian security model: permissions, security levels, SSO/SCIM, and audit logs.

It’s a perfect match if you have those personal features:

• Ownership;
• Attention to detail;
• Adaptability;
• Proactivity.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

About us

We are a product R&D company that creates solutions for the dynamic iGaming Ecosystem.

Our mission is to build cutting-edge platforms that reinvent the iGaming industry.

About the role
We are looking for a proactive and service-oriented System Administrator to support and improve our internal IT infrastructure, security, and workplace environment. In this role, you will ensure the stability, security, and efficiency of company systems, provide technical support to employees, and contribute to building scalable and reliable internal IT processes within a fast-growing product company in the iGaming domain.

You will be responsible for maintaining internal infrastructure, managing user access and workplace security, supporting Google Workspace and internal tooling, and helping to strengthen the company’s overall IT and information security practices.

Responsibilities

• Create and support the company’s information security policies.
• Maintain internal IT infrastructure requirements, including laptop/desktop computers, servers, routers, switches, firewalls, printers, and security updates. Support internet, intranet, LANs, WANs, and network segments.
• Manage user accounts, credentials, permissions, and access rights in accordance with best practices related to privacy, security, and regulatory compliance.
• Administer Microsoft products, MDM solutions, and Atlassian products.
• Ensure proper security of user workstations (laptops), including security policies and identity management. Perform regular security testing and monitoring of user workstations.
• Support Gmail/Google Workspace configuration and mailbox management, including email routing, spam filtering, and email forensics.
• Support IT inventory management and procurement processes for internal systems and software.
• Perform routine and scheduled system audits, including backup verification.
• Implement and maintain the internal service desk.
• Provide technical support to team members.

Requirements

• 3+ years of experience in system administration
• Strong knowledge of macOS and Windows operating systems
• Knowledge of server virtualisation and virtual desktop technologies
• Experience with Microsoft products, MDM solutions, Atlassian products, and Google Workspace administration/support.
• Solid understanding of networking concepts, including OSI layers and TCP/IP
• Good understanding of internet technologies and protocols, including DNS, TCP/UDP, HTTP, SMTP, and FTP
• Hands-on experience with router configuration
• Experience in securing networks and user workstations (laptops)
• Ability to troubleshoot and perform routine maintenance of computers and peripheral equipment
• Understanding of procurement and inventory management
• Intermediate level of English

Soft Skills Qualifications

• Customers first mindset, service-oriented
• Self-driven, proactive and result-oriented
• Strong communication skills
• Able to work in a team as well as independently
• Attentive to details
• Adaptable
• Willingness to learn

You will get

• Work in a technically strong environment with a modern stack and a mature Agile culture;
• High autonomy, decision-making authority, and close cooperation with leadership;
• A position in a product development company with a dynamic environment and several concurrent projects.
• Opportunity to contribute (your ideas for improvement implementation);
• Continuous self-improvement and growth, including a budget for certifications and courses;
• Medical insurance coverage;
• English language courses;
• Wellbeing package: online yoga classes, Yakaboo, BetterMe App: Health Coaching, BetterMe App: Mental Health;
• Corporate events and fun team-building activities;
• Remote-first culture.

Interview Stages

1. HR Interview (45 minutes) — Initial conversation to discuss your experience, career goals, and cultural fit.
2. Technical Interview (1-1.5 hours) — In-depth interview covering relevant skills.
3. Final Interview (1-1.5 hours) — A comprehensive discussion with the team, focusing on role-specific competencies and alignment with company values.
4. Reference check & Job Offer.

About the Company

DuDes is a technology-focused company that helps businesses design, build, and improve digital systems, internal tools, automation workflows, and software-enabled operational processes. The company works with clients to understand business needs, translate them into practical technical solutions, and deliver improvements across systems, data, integrations, reporting, and workflow automation. Its approach is hands-on, delivery-focused, and centred on building technology that solves real business problems.

About the Client

The client is a dynamic, rapidly growing specialty chemicals distributor headquartered in Leeds, UK. With deep cultural and commercial expertise, it serves as a trusted bridge between Eastern manufacturers and global markets. The business has quickly established itself as a leader in the UV-curing sector, achieving significant market share in Photoinitiators. Its agile, lean structure prioritises transparency, openness, and a customer-first approach, driven by ambitious, high-potential individuals. Backed by a robust global supply chain, European and UK warehousing, and local support, the client provides high-quality chemical products with strong efficiency and reliability. It continually builds on its core strengths and explores new market opportunities aligned with its expertise.

Highlights

• The client relies completely on the modern Microsoft modern workplace ecosystem, including Microsoft Entra ID (Azure AD), Microsoft Intune, and Microsoft 365.
• The role offers flexible, part-time remote work focused on infrastructure stability, user support, and secure device management.
• The client values practical troubleshooting, rapid response times for critical support, and a structured approach to employee onboarding and security compliance.

The Opportunity

We are seeking a practical, organized, and reliable IT System Administrator on a part-time/contract basis to manage, maintain, and secure our internal IT infrastructure. This hands-on role is perfectly suited for a middle-level administrator who is an expert in the Microsoft 365 cloud ecosystem, specifically around Microsoft Intune and identity management.

Your primary mission will be to ensure our distributed team has working, secure devices and seamless access to corporate applications (including our Dynamics 365 ERP/CRM environments). You will own the onboarding process from a technical perspective, manage licenses, and enforce modern security patches across endpoints.

This role requires independent execution. You should be comfortable managing the IT helpdesk ticket queue, troubleshooting hardware/software issues remotely, and proactively hardening our Microsoft cloud tenant with minimal supervision.

Key responsibilities include but are not limited to:

• Manage and optimize Device Provisioning and MDM profiles using Microsoft Intune (Windows and mobile devices).
• Configure, package, and deploy corporate applications via Intune Apps Setup.
• Maintain company-wide security posture by enforcing Windows/phone updates, security patches, and adjusting Intune/Entra ID Policies.
• Own the technical Staff Onboarding process, including laptop imaging, configuration, and profile setup.
• Provide day-to-day IT Support and helpdesk troubleshooting for remote team members.
• Manage corporate Microsoft 365/Dynamics licenses efficiently, auditing usage and optimizing software spend.
• Assist with office equipment setup, network configurations, and basic remote hardware troubleshooting.
• Document IT processes, inventory tracking, hardware allocation, and credentials securely.
• Communicate clearly with internal stakeholders during technical incidents or onboarding windows to ensure a smooth user experience.

Essential requirements for the role:

• Demonstrated experience as an IT System Administrator, Helpdesk Engineer, or IT Support Specialist.
• Strong hands-on experience with Microsoft Intune (App deployment, Device management, Provisioning, Autopilot).
• Solid understanding of Microsoft Entra ID (Azure AD) and modern cloud identity policies (Conditional Access, MFA).
• Proven track record of managing Windows OS and mobile device security, updates, and compliance patching.
• Strong knowledge of Microsoft 365 administration, including user management and license lifecycle management.
• Excellent remote troubleshooting skills (hardware, software, and basic office networking).
• Good English communication skills and a customer-first approach when dealing with non-technical staff.
• Strong organizational skills to manage inventory, onboarding schedules, and IT documentation.
• High reliability and availability to handle urgent support or onboarding tasks within agreed timeframes.

Advantageous / desirable section

• Basic understanding of how Dynamics 365 ERP/CRM environments connect with user licenses and Microsoft 365 groups.
• Experience coordinating hardware logistics or courier services for laptop delivery within the UK/Europe.
• Familiarity with script-based automation (PowerShell) for routine administrator tasks.
• Experience working in a growing business where IT infrastructure needs to scale smoothly alongside hiring.

Title: Senior Systems Administrator (Internal Support)
Reports to: Internal Support Manager
Location/Type: UA Remote

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas’ culture while putting the customer first.

We are seeking a Senior Systems Administrator to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.

You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.

Responsibilities:

• Minimum 10 years of IT experience/administration
• Strong verbal and written communication skills
• Advanced PowerShell skills including scripting
• End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
• Support/use of ConnectWise Manage and ScreenConnect
• Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations

• Experience taking projects/deployments from proof-of-concept to production

   

Desirable Qualities:

• Experience working in an MSP environment
• Administration and use of RMM agents/tools
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
• Experience with Azure Virtual Desktop

• Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We are looking for a motivated Junior SRE (NOC / Monitoring) to join our team and help ensure the stability and reliability of our infrastructure.

This position is ideal for someone who enjoys working with monitoring tools, investigating incidents, and developing their skills in infrastructure and system administration within a professional engineering environment.

Responsibilities:

• Work in 8-hour shifts
• Monitor infrastructure using multiple monitoring tools
• Communicate clearly and escalate issues when needed
• Perform initial investigation of alerts
• Conduct basic triage of incidents and requests
• Collaborate with DevOps and Engineering teams

Requirements:

• 1+ year of experience in System/IT Administration roles
• Hands-on experience with monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• Good understanding of Windows Server 2022/2019 administration principles
• Experience and knowledge of networks Troubleshooting skills
• English: Intermediate or higher

Will be a plus:

• Basic knowledge of PowerShell or Ansible
• Experience with MetaTrader
• Experience in the trading domain

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Summary

• IT Infrastructure Engineer/Systems Administrator with experience in Azure VM lift-and-shift migrations from Rackspace.
• Skilled in provisioning Azure VMs (Web and DB), Windows Server 2012 R2, IIS, Classic ASP, and SQL Server 2014 migrations with full data integrity.
• Strong knowledge of Azure VNet, NSG, and secure VM networking.
• Experienced in VM-based backup strategies (IaaS only), post-migration validation, and Classic ASP session testing.
• Able to deliver fast, stable migrations, documentation, and support within strict timelines (2-3 weeks).
• Focused strictly on infrastructure, not development or PaaS.

Job DescriptionRole Overview

The position is for an IT Infrastructure Engineer / Systems Administrator specializing in Azure Virtual Machine migration. The primary responsibility is to execute a direct lift-and-shift migration of a legacy B2B software platform from Rackspace virtual machines to Azure Virtual Machines. This role focuses on infrastructure, systems administration, and hardware migration rather than software development or cloud-native architecture.

Key Responsibilities

• Provision and configure two Azure Virtual Machines within a Virtual Network (VNet), specifically one Web Server VM and one Database Server VM
• Migrate the web server environment running Windows Server 2012 R2 and a Classic ASP application, including all dependencies and custom software
• Migrate SQL Server 2014 databases, comprising multiple client-specific databases, ensuring full data integrity throughout the process
• Design and implement a data backup and redundancy strategy tailored to Azure VMs, explicitly excluding PaaS or SQL-as-a-Service solutions
• Set up networking components such as VNet, Network Security Groups (NSG), and connectivity between the two Azure VMs
• Validate the full functionality of the application post-migration, with particular attention to session handling due to Classic ASP session variable dependencies
• Document the entire environment and migration process comprehensively and provide a detailed handover to the internal client team
• Provide ongoing periodic maintenance and support following the migration completion

Additional Role Requirements

• Immediate availability to start, with a strict timeline of 2 to 3 weeks to complete the migration.
• Strong communication skills in English (minimum 7/10 proficiency) to interact effectively with non-technical stakeholders.
• Global candidate search with no physical location restrictions.
• Ability to overlap with North American Central Standard Time (CST) business hours for meetings and urgent migration support.

Role Clarifications

• This role is strictly focused on IT infrastructure and systems administration, not software development or cloud-native application engineering.
• No involvement with containerization, Kubernetes, Azure PaaS services, or application code migration/refactoring.
• The migration is a direct lift-and-shift with no re-architecture or service changes.

Technologies and Tools Used: Azure Virtual Machines, Azure Virtual Network (VNet), Network Security Groups (NSG), Windows Server 2012 R2, IIS configuration, Classic ASP environment, SQL Server 2014, Rackspace virtual machines, data backup and redundancy solutions for Azure VMs.

Role Purpose

Responsible for hands-on management, support, and development of Azure and Microsoft 365 cloud environments. This includes infrastructure design, networking, security, automation, incident resolution, and continuous improvement of cloud solutions. On-call and out-of-hours support is required.

Key Responsibilities

• Manage and support Azure and Microsoft 365 environments through the ticketing system, handling complex incidents and service requests.
• Perform diagnostics, root cause analysis, and resolution of incidents and problems.
• Escalate unresolved issues to external vendors according to established procedures.
• Contribute to the design, configuration, automation, and maintenance of cloud infrastructure, networking, and security components.
• Develop and maintain technical documentation, knowledge base articles and operational standards.
• Monitor system availability, capacity and performance; carry out planned maintenance and improvement tasks.
• Provide onsite and remote technical support as required.
• Comply with all internal processes, security, and EH&S policies.

Required Experience

• Minimum 3 years of hands-on experience managing and supporting Azure and Microsoft 365 cloud environments.
• Strong practical experience with the following:
  • Azure core services (VM, Storage, VNet, Backup, Site Recovery, High Availability)
  • Microsoft 365/Entra ID (Exchange, Teams, SharePoint, licensing, hybrid environments)
  • Azure networking and security (NSG, Azure Firewall, ExpressRoute, VPN, best practices)
  • Microsoft Intune (policies, Autopilot, device management)
  • Azure Sentinel and Microsoft Defender for Cloud/Endpoint
  • PowerShell scripting and Azure Automation
  • Azure Virtual Desktop
  • Windows Server 2016–2022 and Linux administration

Required Qualifications

• University degree in IT or related field
• ITIL Foundation certification
• Active Microsoft/Azure certifications (AZ-104, AZ-500, MS-500 or equivalent)
• Office 365 and security certifications are a plus

Diya is a successful Ukrainian IT company providing full-service IT solutions for businesses worldwide. Our company has a solid professional background in providing remote technical support services to companies across different industries, helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

We are looking for a Junior Operations Specialist to join our expanding Operations Team for our key partner in Canada - a leading logistics provider. This role is a fantastic launchpad into Cloud and DevOps engineering. You will play a crucial role in providing 24/7 monitoring and operational support to ensure the seamless functionality, reliability, and scalability of high-load systems. 

Key Responsibilities:

• Monitor system performance, availability, and reliability across Azure cloud services, applications, and APIs.
• Track and identify anomalies in real-time using Azure Monitor, Datadog, Splunk, and Sentinel following defined instructions.
• Diagnose and resolve incidents efficiently according to pre-defined Standard Operating Procedures (SOPs).
• Triage and escalate complex, non-standard issues to senior engineering teams.
• Maintain up-to-date documentation of systems, workflows, and incident logs.
• Theoretical knowledge or hands-on experience with Microsoft Azure (Azure Fundamentals level or similar coursework).
• Basic understanding of networking fundamentals (TCP/IP, HTTP/HTTPS, REST APIs) and OS (Windows/Linux).
• Familiarity with monitoring and alerting tools (e.g., Splunk, Azure Monitor, Application Insights) is highly preferred.
• Knowledge of incident management processes and ticketing tools (Atlassian Jira, ServiceNow, etc.).
• English level B1+ (strong written communication is essential for ticketing and documentation).
• Readiness to work in shifts (including night shifts and weekends to cover 24/7 operations).

What we offer: 

• Great career track: an ideal step stone to grow into Cloud Engineer role. 
• Comfortable work environment & fully remote collaboration.
• Paid vacation, sick leave, healthcare insurance, gym, training and certified training 
• Psychologist services
• Comprehensive onboarding, training, and continuous mentorship. Work with a young, dynamic, and supportive team.

We are looking for an experienced Senior IT Administrator to join our team and take ownership of our Microsoft ecosystem, cloud infrastructure, security services, and end-user technologies.

In this role, you will be responsible for maintaining and optimizing Microsoft 365, Dynamics 365, Azure infrastructure, identity management solutions, and endpoint security services. You will work closely with business and technical teams to ensure a secure, reliable, and efficient IT environment while driving automation and continuous improvements across IT operations.

Key Responsibilities

Infrastructure & Identity Management

• Administer and support Windows Server and Windows client operating systems.
• Manage identity and access management solutions, including Microsoft Entra ID, Active Directory, Group Policy, and ADFS.
• Maintain hybrid identity environments and ensure secure access management across systems.

Microsoft 365 & Business Applications

• Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, Intune, and licensing.
• Support and maintain Dynamics 365 environments, including Dynamics 365 Finance & Operations (F&O).
• Govern and manage Power Platform environments, including Power Apps and Power Automate.

Cloud & Virtualization

• Manage Azure resources, including virtual machines, storage, networking, and core cloud services.
• Deploy, maintain, and optimize virtualized environments using Hyper-V.
• Monitor system health, performance, and availability across on-premises and cloud environments.

Security & Compliance

• Monitor and respond to security incidents using Microsoft Defender, SentinelOne, or similar EDR/XDR solutions.
• Manage endpoint protection, security policies, and access controls.
• Support security best practices and compliance initiatives across the organization.

Automation & Database Administration

• Develop and maintain PowerShell scripts to automate routine operational tasks.
• Perform SQL Server administration activities, including backup/restore operations and T-SQL scripting.
• Identify opportunities to improve efficiency through automation and process optimization.

IT Operations & Support

• Troubleshoot and resolve complex technical issues across infrastructure, cloud services, business applications, and end-user environments.
• Collaborate with internal stakeholders and technical teams to deliver reliable IT services.
• Manage user access, permissions, and environment provisioning across systems and platforms.

Required Skills & Experience

Technical Expertise

• Strong hands-on experience with Microsoft Entra ID and Active Directory.
• Experience with Group Policy, ADFS, and hybrid identity environments.
• Solid Microsoft 365 administration experience (Exchange Online, Teams, SharePoint Online, Intune, Licensing).
• Experience supporting Dynamics 365 environments, including Dynamics 365 Finance & Operations (F&O).
• Practical knowledge of Microsoft Azure administration and cloud infrastructure.
• Understanding of networking fundamentals and firewall administration.
• Experience with endpoint security platforms such as Microsoft Defender or SentinelOne.
• SQL Server administration experience, including backup/restore procedures and T-SQL.
• Experience with Power Platform administration.
• PowerShell scripting and automation skills.

Professional Experience

• 5+ years of experience in IT Administration or Infrastructure Engineering roles.
• Experience supporting enterprise-scale Microsoft environments.
• Experience managing user access and permissions across multiple systems.
• Background in software development or engineering is considered an advantage.

Nice to Have

• Experience working with Dynamics 365 implementation or consulting environments.
• Experience supporting DevOps processes and access governance.
• Exposure to enterprise ERP ecosystems and business applications.

Preferred Certifications

• SC-300 – Microsoft Identity and Access Administrator
• AZ-104 – Microsoft Azure Administrator
• MS-102 – Microsoft 365 Administrator
• Dynamics 365 and/or Power Platform certifications

Responsibilities:

• Install the network and computer system
• Maintain, repair, and upgrade the operating systems, software applications and hardware
• Set up accounts and workstations
• Troubleshoot issues and outages
• Ensure security through access controls and backups
• Responding to queries via chat, e-mail, or phone
• Providing technical assistance for questions and problems
• Monitor the performance of existing computer systems and IT infrastructure

Duties:

• Assisting in the creation and implementation of manuals for various systems, including desktop PCs, servers, network equipment, and software applications
• Maintains and monitors all servers' backups
• Monitors the distribution of client/server software and service packs
• Performs on-site and remote technical support for end users
• Performs basic tasks on VMware vSphere
• Performs basic hardware troubleshooting and replacement on the server system.
• Performs anti-virus and anti-spam management
• Performs Service desk / Helpdesk platform management
• Performs control cloud-based endpoint management solution
• Maintains user accounts, mailing lists
• Monitors network firewall security reports, audit log servers, and security systems.

Qualifications/experience:

• Good English written and verbal skills, at least upper intermediate level (B2)
• 2+ years of experience as a hands-on network/systems administrator
• 2+ years of experience with key Microsoft Enterprise technologies, including Windows System Administration, Active Directory with Group policies, MS DPM, Exchange Server, and IIS
• 2+ years of IP networking experience, including technical knowledge of subjects such as DNS, LDAP, DHCP, routing, switching, and remote access technologies
• Minimum of 2 years of experience with Microsoft, macOS, and Linux administration background.
• Microsoft Exchange Online implementations and management, experience with e-mail processing and filtering, anti-virus/anti-spam
• MS Intune and/or Omnissa Workspace ONE solution
• Knowledge of different ManageEngine applications/services will be a plus.

Working shift:

• From 13:00 till 22:00, Monday — Friday with periodic weekend duties.

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are now looking for an IT Support Engineer to join our team and provide reliable technical support, ensuring stable access to corporate systems and smooth daily operations across the company.

Main responsibilities:

User Support (L1)

• Receive, analyze, and process requests through the service desk.
• Provide prompt assistance to employees regarding:
  - access to services (Google Workspace / Okta / Slack / GitHub, etc.);
  - corporate VPN operations (Pritunl);
  - corporate devices and workstations (Windows/Mac);
  - basic networking issues;
  - corporate security policies.
• Ensure SLA compliance for first response time and resolution time according to ticket priority.

Incidents and Requests

• Classification and escalation of complex requests to the L2 support team.
• Maintaining clear communication with users until task completion, including providing regular updates on long-running tickets and final confirmation of resolution.
• High-quality ticket documentation, including context, actions taken, and outcomes, in a format suitable for audits and knowledge base contribution.
• Participation in backlog reduction and continuous improvement of support processes.
• Tracking recurring requests and initiating updates to documentation or automation to reduce their frequency.

Administration and Routine Tasks

• Creation and deactivation of users in corporate systems.
• Provision of access according to roles and internal policies.
• Updating documentation and the knowledge base.
• Ensuring compliance with standard procedures (onboarding/offboarding).
   

About you:

• 1+ years of experience in technical support for 500+ users or equivalent hands-on experience administering corporate IT infrastructure.
• Hands-on experience administering Google Workspace (user creation/deactivation, groups, OUs, access management) and Okta or a similar SSO provider (SAML/OIDC, MFA, provisioning).
• Experience configuring corporate VPN clients (Pritunl or similar) on macOS and Windows, with the ability to troubleshoot common connectivity issues.
• Experience supporting Windows and macOS environments at an end-user level: software installation/updates, permission management, basic network troubleshooting, and MDM-related tasks.
• Understanding of core networking concepts such as DNS, DHCP, Wi-Fi/Ethernet, and proxies — enough to localize issues to a specific layer rather than guess.
• Strong problem-solving, communication, and service-oriented mindset.
• Ability to clearly document tickets, including issue context, tested hypotheses, actions taken, and resolution. Understanding that a ticket is not only a response to the user, but also an artifact for the team and the knowledge base.
   

Will be a plus:

• Experience working with service desk systems (Jira Service Management, Freshdesk, etc.), including workflow and SLA configuration.
• Understanding of ISO/IEC 27001 processes or participation in related projects.
• Experience interacting with a large number of users (500+).
• Basic scripting skills (Bash / PowerShell / Python) for automating routine tasks.
• Experience using AI tools (ChatGPT, Claude, GitHub Copilot, etc.) to speed up daily work: writing scripts, parsing logs, generating response templates, and analyzing errors. Understanding where AI is helpful and where it may be misleading.
• Experience or strong interest in infrastructure/DevOps practices, including GitHub Actions, containerization, and basic cloud services.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Find more about us on social media platforms: Instagram, LinkedIn.

Job Summary:

We are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices.

Key Responsibilities:

• Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Configure and manage firewalls, routers, switches, and other network devices.
• Implement security measures to protect network systems from cyber threats.
• Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades. 
• Process network related parts of projects at a scheduled time.
• Perform network capacity planning and optimize performance.
• Maintain and update documentation for network maps/diagrams, configurations and processes.
• Provide technical support and training to internal teams as needed.
• Troubleshoot any network outages, based on 24/7 rotation schedule
   

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.
• Experience with CheckPoint, FortiGate, or other networking hardware.
• Familiarity with network monitoring and diagnostic tools (Zabbix, LogicMonitor, Prometeus, etc…) .
• Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.
• Industry certifications such as FCP, CCNP, or equivalent are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to communicate effectively with clients in English.
• 24/7 availability for any network outages, according to on-call rotation schedule
   

Benefits:

Competitive salary.
Paid time off and US holidays.
Career development opportunities and certification reimbursements.
Remote work environment.
 

Join us and be a part of a dynamic team driving innovation and excellence in networking solutions!