Jobs Sysadmin

Evoplay is one of the leading GameDev providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working with the Microsoft technology stack and Atlassian , ensuring high-quality service delivery and resolving technical issues efficiently.

Key Responsibilities:

• Technical Support:
  • Provide Level 1 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Escalate complex problems to higher-level teams as needed.
• Systems Maintenance:
  • Perform routine system monitoring, updates, and maintenance for IT systems and applications.
  • Manage user accounts, permissions, and group policies in Active Directory and Azure AD.
• Collaboration & Communication:
  • Work closely with other IT teams to ensure seamless integration of services.

  • Communicate effectively with stakeholders to understand and resolve issues.

     

Required Qualifications:

• Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
• 2+ years of experience in a technical support or similar role.
• Familiarity with Atlassian for documentation and collaboration.
• Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.

Would be a Plus:

• Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
• Experience with ITIL processes for incident and problem management.
• Knowledge of scripting languages like PowerShell.

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee;
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.
• Reservations are possible in accordance with applicable law and the company's internal procedures and based on the selection results.

We are open to candidates with minimal experience who are quick learners.

Evoplay is one of the leading B2B solutions for the online gaming industry, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Biosphere Corporation — one of the largest producers and distributors of household, hygiene, and professional use products in Eastern Europe and Central Asia (brands such as Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, and many others) — is inviting applicants for the position of IT Infrastructure Administrator.

Key Responsibilities:

• Administration of Active Directory
• Management of group policies
• Management of services using PowerShell
• Administration of the VMWare platform
• Administration of Azure Active Directory
• Administration of Exchange 2016/2019 mail servers
• Administration of Exchange Online mail service
• Administration of VMWare Horizon View.

Requirements:

• Experience in writing automation scripts (PowerShell, Python, and others)
• Skills in working with Azure Active Directory (creating users and groups, generating reports as required, setting up synchronization between on-premises and cloud AD)
• Skills in Exchange PowerShell (creating mailboxes, searching and deleting emails based on various criteria, creating and managing DAG) 
• Skills in Veeam Backup & Replication, VMware vSphere (vCenter, DRS, vMotion, HA)
• VMware Horizon View Windows Server 2019/2025 (Installation, configuration, and adaptation) 
• Diagnostics and troubleshooting 
• Working with anti-spam systems 
• Management of mail transport systems (exim) and the monitoring system Zabbix

What We Offer:

• Interesting projects and tasks.
• Competitive salary (discussed in the meeting).
• Convenient working schedule: Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break; partial remote work is possible.
• Official employment, paid vacation and sick leave.
• Probation period – 2 months.
• Opportunities for professional growth and learning (internal training, reimbursement for external programs).
• Discounts on corporate products.
• Material assistance (childbirth, medical treatment, force majeure circumstances, and circumstances caused by military actions, etc.)
• Office address: Dnipro city, Zaporizke highway, 37 (right bank, Topol-1 area).

You can learn more about Biosphere Corporation, our strategy, mission, and values at: 

http://biosphere-corp.com/

https://www.facebook.com/biosphere.corporation/

Join our team of professionals!

By submitting your resume for this position, you consent to the processing of your personal data in accordance with current Ukrainian legislation. 

If your application is shortlisted, we will contact you within 1−3 business days.

SMTP.com Integrated Operations Center is looking for an ambitious Middle Operations Engineer to join our growing team. A successful candidate will be essential in maintaining a modern email delivery platform that serves thousands of customers worldwide. 

You will support a complex email delivery platform and ensure its stability and availability.

As part of Integrated Operations, you will work closely with DevOps, Development, and Customer Success departments, performing a critical role in connecting the dots between the early stages of new product creation and its live delivery and continuous support and improvements.

Requirements:

• 4+ years of hands-on recent experience in Linux server-side system administration (including advanced OS network administration)
• Practical experience and core concept understanding of the industry-standard Incident Management process
• Ability and willing to create and maintain best-in-class technical documentation, processes, and procedures 
• Solution-driven mindset, strong problem-solving skills 
• Ability to be a part of off-hours on-call rotation and escalation schedule
• Confident spoken and written English language

Qualifications/Experience:

• Hands-on expertise in Linux OS (Ubuntu, AWS Linux) administration
• Experience in virtualization and containerisation technologies (LXC, Docker swarm, K8S as a plus) and Cloud computing (AWS experience preferred).
• Bash/python scripting experience for daily routine automation.
• General database administration experience (SQLs, Redis, MongoDB)
• Experience in DNS server administration (management, replication, redundancy, configuration)
• Experience (1+ years) in task automation - Ansible CM or similar
• Experience in monitoring systems administration (Prometheus+Grafana)

Responsibilities:
 

• Maintain and support a hybrid ecosystem of 500+ servers, ensuring stability, reliability, and performance across on-premises and cloud environments.
• Execute and improve Operations processes that align with defined SLOs/SLAs, helping the team achieve uptime and service availability goals.
• Play a key role in incident management, serving as an escalation point for complex issues and providing efficient, timely resolutions during both business hours and on-call rotations.
• Support and enhance monitoring and observability systems to enable faster detection, alerting, and resolution of issues with minimal customer impact.
• Assist in implementing and maintaining high-availability, backup, and disaster recovery solutions to ensure business continuity.
• Collaborate with DevOps and platform teams on cloud and infrastructure initiatives, contributing expertise in operations, monitoring, and day-to-day system support.
• Contribute to hybrid infrastructure optimization, identifying opportunities for better resource utilization and operational efficiency.
• Maintain accurate and current documentation for systems, infrastructure components, services, and processes to support consistency and knowledge sharing.
• Participate in the release management cycle, ensuring operational readiness and smooth integration into production environments.

We offer:
⏰  B2B contract / Free opening and dedicated accountant for your PE (FOP) with full tax coverage for Ukrainian residents
🏝 Social package: paid vacation and sick leaves (29 days)
💸 A transparent assessment and reward policy with a yearly review
👍 Ongoing professional development
🎓 An active and friendly team of professionals comfortable to work with and achieve your goals!
 

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients’ cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.

Qualifications

• Proven experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services AD, GPO, DNS, ADFS, etc.
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell Scripting and command-line management.
• A minimum Intermediate English language level is required.

Will be a plus:

• Microsoft 365 Certification is a plus.
• Experience working with API services.
• Good knowledge of Python and .NET.

Requirements:

Deep knowledge of operating systems:

• Practical experience in administering Microsoft 365 (admin centre, Exchange, Azure, Intune, licensing).
• Practical experience in administering Windows Server (including the latest versions).
• Understanding of the architecture and specifics of each operating system.
• Experience with command-line interfaces and graphical user interfaces of OS.

Troubleshooting and support skills:

• Experience in solving complex problems in Windows environment.
• Ability to analyze event logs and other tools to diagnose issues.

Security and access management:

• Understanding of principles and methods of security in Windows environment.
• Experience with authentication and authorization mechanisms (Active Directory, LDAP, AAD).

Automation and scripting:

• Ability to write PowerShell scripts to automate tasks in the Windows environment.

Communication skills and teamwork:

• Good communication skills for working with clients and colleagues.
• Ability to effectively document processes and solutions.

Education and certifications:

• Higher education in the field of information technology or a related area.
• Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate, Red Hat Certified Engineer) will be a big advantage.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Customer Technical Support Engineer – Tier 1 (LATAM)

Synergy Beam Solutions is innovating the future of telecommunications for modern call center operations. As we launch our next-generation platform, we're seeking a passionate and sharp Tier 1 Customer Technical Support Engineer to join our fully Remote LATAM team.

You will be the front line of technical support for our clients across Latin America, responsible for resolving issues, documenting solutions, and ensuring every customer interaction is exceptional.

What You'll Be Doing:

• Own the Customer Experience: Serve as the primary point of contact (L1) for our business and communication application users, delivering timely and professional support.
• Investigate and Resolve: Efficiently troubleshoot, reproduce, and document customer issues end-to-end within our ticketing system.
• Drive Process Improvement: Identify and report on recurring technical issues, contributing insights to reduce future problems and enhance product stability.
• Build Knowledge: Maintain and expand our internal Knowledge Base and refine IT process templates for better team efficiency.
• Communicate Clearly: Translate complex technical issues into clear, actionable updates for customers, ensuring swift incident resolution.

What You Bring to the Team:

• Experience: At least 1 year in a dedicated Technical Support, Helpdesk, or IT role.
• Technical Acumen: Proven ability to troubleshoot application workflows, understand business logic, and utilize tools like Google Chrome Developer Tools.
• Communication: Exceptional customer communication skills (written and verbal).
• Language: Professional working proficiency in English (B2/Upper-Intermediate or higher).
• Mindset: Highly reliable, organized, and detail-oriented, with the flexibility to cover shifts needed to support our LATAM client base.

Great to Have (Bonus Skills):

• Familiarity with monitoring and logging tools such as Prometheus, Grafana, Kibana, or the ELK stack.
• Basic understanding of Jira, SQL, HTTP/API fundamentals, or VoIP systems.
• Experience with Kubernetes or general containerized environments.

Company

Zoot is a global provider of cloud-based instant credit decisioning, risk management, loan origination, workflow and case management solutions. For more than 30 years our innovative tools and services have enabled Zoot clients – leading banks, payment service providers, automobile and asset finance companies – to meet and exceed their business objectives. Zoot enable their clients to adapt faster than their peers to successfully seize market opportunities. Zoot’s clients benefit from unrivalled reliability via a highly scalable private cloud-based service that processes billions of real-time decisions annually.

Over the past 15 years, Zoot has achieved remarkable growth in Europe, establishing offices across Switzerland, Germany, the United Kingdom, and Ukraine, while building a team of over 50 exceptionally talented individuals.

Responsibility

• Maintain and expand the office infrastructure: PCs, laptops, printers, switches, etc.

• Support team members with infrastructure-related questions and issues.

• Maintain, improve, and enhance the internal network and IT infrastructure.

• Provide 2nd and 3rd level support (diagnose, troubleshoot, resolve).

• Maintain a strong focus on ensuring system stability, redundancy, security and high availability.

• Monitor, audit, optimize, and maintain Zoot’s infrastructure.

• Support application installations and deployments.

Profile

• Degree in Information Technology or a related field.

• Experience in setting up and configuring desktop PCs and laptops with well-known OS (Windows, Mac).

• Knowledge of data protection, security principles.

• Experience with MS Office, Confluence and ticketing systems such as JIRA.

• Accurate and analytical working style with high attention to detail.

• Upper-intermediate English.

Zoot Offers

• Competitive salary and a high-quality working environment.

• Know-how, professionalism, and an international market-leading reputation.

• Interesting and challenging international clients and projects.

• Highly motivated, highly qualified team of friendly colleagues.

• Flexible working schedule.

• Financial support for relevant certifications and professional events.

We invite you, a highly motivated and results-oriented Junior Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Focuses specifically on server setup, maintenance, and troubleshooting.Work Hours: 2–4 hours per day, approximately 20 hours per week.
Work Type: Task-based or on-demand (candidates may be needed for specific tasks)

Requirements:
 

• Minimum of 2–5 years in a similar role as a System Administrator, IT Support Specialist, or Network Administrator.
• Hands-on experience with Windows, Linux, and macOS environments.
• Familiarity with network monitoring and diagnostic tools.
• Expertise in managing servers
• Experience with backup tools and disaster recovery planning.
• Ability to restore data and systems efficiently in case of failure.
• Understanding of IT security best practices.
• Proficiency in deploying and managing firewalls, anti-virus solutions, and security patches.
• Strong problem-solving skills to identify and resolve IT issues promptly.
• Familiarity with system logs and diagnostic tools.
• Ability to install, configure, and manage software applications.
• Familiarity with database management systems and office productivity tools.
• Ability to work effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.

Responsibilities:
 

• Checking server uptime every day
• Programming bash scripts to optimize tasks
• Fixing server issues on load or no space
• Installing additional software if required
• Adding space if required.
• Clean up server logs to free up space
• Checking backup functionality
• Upgrading/downgrading servers via digitalocean.
• Create Shopify extension via custom script
• Add subdomains to the multi-app server for new apps
• Update subdomains for new apps
• Cloning database and files to create new apps

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

Job Description

We are looking for an experienced C++ developer who will take a lead role in specific parts of our projects and become a domain owner.
This role requires a blend of deep technical expertise, problem-solving skills, and the ability to guide and collaborate effectively within a team

Experience & Skills

• 5+ years of professional experience in C++ development
• Experience programming in Linux or Unix-like environments
• Strong knowledge of C++ with hands-on experience in interprocess communication and performance optimization
• Experienced with large code base, maintainer of critical components
• 3+ years of professional development in the communication industry
• Experienced with packet processing, QoS and L2+L3 networking
• Excellent algorithmic background and thinking
• Proactive, balances speed and quality
• Strong communication skills: ability to explain problems clearly and engage the right people for resolution

Preferred Skills (Nice-to-Have)

• Development over DPDK framework
• Experience with Docsis\PON
• Experience with embedded development, configuration of switch chips
• Experience with distributed systems and high-performance applications
• Experienced with K8s & containers
• Familiarity with scripting languages (e.g., shell scripting, Python)

Job Responsibilities

• Design and implement network-oriented applications in Linux userspace
• Work on system-level modules, infrastructure components, and performance-critical features
• Contribute to architecture and design discussions, including scalability, reliability, and maintainability
• Implement new modules and features, and continuously improve existing components
• Collaborate closely with distributed international teams
• Participation in code review processes

Department/Project Description

Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow to cable operator companies to deliver the IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and make possible to run the SW both on the bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 with providing professional services for Customers.

To learn more - please visit

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

We are looking for a Middle+ HelpDesk who will take ownership of all IT support operations across the company. You will handle hardware/software setup, access management, troubleshooting, and daily support for the tech and product teams.
 

Responsibilities

1. Technical Support & Troubleshooting
• Provide day-to-day support for all employees (macOS/Windows).
• Diagnose and resolve hardware, software, and network issues.
• Install, configure, and maintain workstations, peripherals, and office equipment.
• Monitor device health and proactively address potential issues.

2. IT Onboarding & Offboarding
• Prepare and configure devices for new hires.
• Set up accounts, access rights, and tools according to role requirements.
• Ensure secure data cleanup and access revocation during offboarding.
• Maintain onboarding documentation and checklists.

3. Access & Identity Management
• Manage user accounts across Google Workspace, ClickUp, Slack, Git, VPN, and other internal services.
• Maintain correct role-based access control (RBAC).
• Track license usage and optimize costs.

4. Systems & Infrastructure Support
• Support the CTO and engineering team with internal environments and test setups.
• Assist with integration of tools, monitoring systems, and automation scripts.
• Keep documentation updated (network diagrams, access lists, device inventory).

5. Security & Compliance
• Implement and follow security best practices (MFA, password policies, device encryption).
• Perform regular access reviews and asset audits.
• Ensure backup and recovery procedures for critical data.

6. Vendor & Equipment Management
• Manage hardware inventory and procurement.
• Coordinate with vendors (software subscriptions, equipment, hosting services).
• Track renewals, warranties, and support contracts.

Requirements
• 2+ years of experience in IT Support / HelpDesk / System Administration.
• Strong troubleshooting skills: hardware, software, networks, VPN.
• Experience with Google Workspace, Slack, project management tools, and common SaaS platforms.
• Understanding of network basics (DNS, DHCP, NAT, firewalls).
• Experience managing access, licenses, RBAC.
• Ability to work independently and handle a wide range of requests.
• English: B2 or higher.

Nice-to-have
• Experience supporting engineering teams (Git, CI/CD, dev tools).
• Experience with MDM solutions (Jamf, Intune, Kandji, etc.).
• Understanding of cybersecurity basics.
• Experience in fast-growing startups or iGaming companies.

Fluent Trade Technologies is a global fintech software firm at the forefront of providing state-of-the-art technology to the world's largest global banks and hedge funds. Specializing in ultra low-latency strategy and market data solutions, Fluent is committed to delivering cutting-edge innovations to the Financial Industry. With a prominent Israeli R&D center in Jerusalem and global development centers in Europe and Asia. Fluent is a dynamic and collaborative environment. 

Learn more about us at www.fluenttech.net.

Responsibilities:  

* handle all IT work [which includes FW, security, users VPN both from home and from office ] 

* work with all teams in the global company but also for any other requests to facilitate connectivity, access, permissions to various applications.

* work with the IT director on IT projects which includes new suggestions, overall design, reports are done via JIRA & emails.

* work hand in hand with devops/support people to solve all kinds of issues.

Skills & Experience:

• Experience of at least 5 years as IT staff
• Experience in 3rd party handling (suppliers, vendors, carriers, etc).
• fluent English
• Worked directly with US or EU customers.
• Sys Admin proficiency in main Linux OS flavors: Redhat / Centos 6,7,8, Ubuntu.
• Microsoft Windows Proficiency: Administration level, know and understand the latest Windows
• OS Releases, Windows 7/8/10, and Windows Servers 2008/2012: Remote desktop, Etc.
• Scripting: at least one of the following: BASH, Python, Perl
• Networking know-how: Fortigate firewall setup. Understanding the basics, Static routing, DHCP,
• basic WiFi knowledge.
• IT automation using the latest technologies for example Ansible.
• Solutions-oriented, fast-paced, job tracker, team player.

Advantage:

• Experience with working with development groups as an IT team leader
• Infrastructure maintenance: LAMP, monitoring tools,
• Bug management systems, e.g. Jira, Bugzilla, ...
• Server configuration tools, e.g. OMSA, PSP, …
• Monitoring skills: Nagios, Centreon, Zabbix, server configuration management: puppet/chef/salt.
• Configuration Management: Ability to understand and support software developers:
• Makefile, Scons, RPM building, compilation, and linkage, Phabricator.
• RHCE Certificate
• Networking: Ability to troubleshoot using advanced techniques. Understanding Wifi.
• Understanding fiber connectivity (Single-mode and Multimode), L3 routing protocol such as BGP, UDP unicast and multicast traffic
• Familiarity with firewall setup and configuration. Fortigate Appliances is a plus. VPN for clients.
• Familiarity with low latency switches such as Cisco Nexus Routers, Dell Force10, Arista
• Switches, Solarflare NIC cards is a plus.
• Worked with servers remotely or on-site.
• VOIP knowhow (SIP signaling, RTP stream (also in firewall), debug and phone troubleshooting of SIP Trunks and end products.
• Virtual machines: working & installing Cloud machines, QEMU, Docker, public Cloud suppliers: AWS,GCP. Cloud networking, etc.