Jobs Sysadmin

Location: Remote

Your expertise:

• Linux system administration work experience 2+ year
• Intermediate or higher level of written English
• Knowledge of LAMP stacks, including the installation, configuration
• Basic understanding of Email, DNS systems principles
• Basic knowledge of Bash or other scripting languages (Python, Perl, PHP, etc)
• Databases: MySQL based
• Networking:
  • Understanding of OSI Model, TCP / IP protocol suite (IP, ARP, ICMP, TCP, UDP)
  • IP addressing and subnetting, Routing concepts
  • DDoS attack mitigation
• Able to promptly respond to inquiries via email, instant messaging, ticketing systems and other electronic communications
• Have a strong will for self-development
• Strong focus on self-education and self-motivation, team player with a keen desire to help others

Will definitely be a plus:

• Experience in DDoS mitigation
• Experience and understanding of web technologies
• Experience with monitoring tools (Grafana, Zabbix, Icinga, etc)
• Experience with GIT, Ansible, Docker
• Experience with AI agents
• Understanding of CI / CD processes

What’s in it for you?

• Opportunity to work in a global product company with millions of active users
• Opportunity to contribute to meaningful internal products and capabilities that have direct business impact
• Competitive compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

• Own the day-to-day health, uptime, monitoring, and reliability of services and server infrastructure
• Analyze and improve the reliability of the applications
• Work together with teams in other departments to find technical solutions
• Root cause analysis for production outages
• Hardware and software monitoring
• Help with automation and DevOps processes
• NB: work with servers and services is required (NO customer support or interaction with end users/customers is expected)

Ready to build MOJAM’s IT & Security processes from scratch? Join us as a Senior IT Engineer and take over day-to-day access operations and work directly with the CISO to design a complete identity and access management process from the ground up. You will handle real employee requests while improving how access is requested, approved, provisioned, changed and removed.

We need someone who has operated these services, understands common failure modes and can turn that experience into a reliable process with less manual work. The role will also expand into managing a small device fleet, endpoint hardening and security tooling. Sounds just like you? Check out the job description below! 
 

📍What to Do:
 

• Access Operations. Own the operational queue for access requests, changes and removals across corporate systems
• Employee Lifecycle. Handle the technical side of onboarding, role changes and offboarding in coordination with HR, managers and application owners; keep account and entitlement records accurate
• IAM Process Design. Work with the CISO and business stakeholders to map systems, access needs, ownership and approvals, then design and implement a consistent, highly automated end-to-end process
• Automation & Integrations. Identify manual steps worth automating, configure IAM capabilities and connectors, and identify the integration work needed to support the process
• Service Improvement. Investigate access and SSO issues, resolve recurring problems and maintain the practical instructions needed to operate and support the service
• Endpoint Management. As device management is introduced, support a small fleet, maintain inventory and configure and operate MDM and EDR tooling
• Endpoint Hardening. Help implement, validate and maintain device security configurations and support employees affected by those changes

🦸Your Superpowers:

Required Experience

At least 2 years of relevant hands-on experience in corporate IT, IAM or endpoint administration, with evidence of independently owning services and improving processes.

Required Hard Skills

• Access Administration. Hands-on experience administering accounts, groups, roles and permissions in corporate applications and identity platforms
• IAM Tools & Concepts. Experience working with IAM or identity administration tools; understanding of SSO, MFA, provisioning and employee lifecycle workflows
• Process Design. Ability to translate access needs into workable approval, provisioning and revocation processes, including exceptions and failure handling
• Automation Understanding. Ability to assess how connectors, APIs and workflow tools can reduce manual work, configure supported capabilities and describe integration requirements
• Endpoint Fundamentals. Basic understanding of device administration, inventory, endpoint security and hardening principles.
• AI-Assisted Work. Proactive use of AI tools for research, troubleshooting and day-to-day work

Required Soft Skills

• Independence. Work effectively with broad goals, investigate unfamiliar problems and keep work moving without constant supervision
• Ownership. Follow requests and dependencies through to closure; raise blockers early with a proposed next step
• Stakeholder Collaboration. Clarify requirements and agree practical solutions with employees, managers, HR and technical teams
• Planning & Execution. Balance daily service requests with implementation work and communicate progress and trade-offs clearly

🤘Bonus Points:

• Experience building or migrating IAM and Joiner/Mover/Leaver processes
• Hands-on implementation of automated provisioning, SSO integrations or access workflows
• Scripting or programming skills and experience developing custom integrations
• Hands-on experience with macOS administration, endpoint hardening, and deploying or managing MDM/EDR solutions

🍪Team Perks:

• PRO&BRO team you’ll love creating new gaming universes with 
• Totally remote work from wherever you grind
• An equipment budget to upgrade your home office
• Flexible schedule with no time trackers since we just focus on results
• A performance-based bonus twice a year for every mojamer as a nod to our shared achievements 
• Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
• Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
• Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding) 
• JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team
• Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out on our website

Join us if this is all about you. We are waiting for your CV!

Let’s Add More Jam Together 

The Role

We are looking for a motivated Service Desk Engineer to join our team and provide internal IT support to our employees. The ideal candidate has a strong technical foundation, can troubleshoot and resolve issues independently, communicates effectively with users, and is eager to learn and grow professionally.

In this role, you will work with Windows and macOS, computer and network hardware, corporate IT services, and access management systems.

What You Will Be Doing

• Provide technical support to employees both on-site and remotely.
• Log, categorize, prioritize, and resolve support requests using a ticketing system.
• Troubleshoot and resolve issues with Windows and macOS operating systems, software, and hardware.
• Install, configure, and update operating systems and corporate software.
• Set up and configure employee workstations, laptops, monitors, docking stations, and other IT equipment.
• Troubleshoot network connectivity issues and perform basic configuration of network equipment, Wi-Fi, Ethernet, and VPN connections.
• Manage user accounts and access permissions within the scope of Service Desk responsibilities.
• Provide IT support during employee onboarding and offboarding.
• Maintain accurate records and inventory of IT equipment.
• Collaborate with other IT teams and escalate complex incidents when necessary.
• Create and maintain technical documentation, user guides, and knowledge base articles.

What You Need for This Position

• Strong knowledge of Windows 10/11 and basic hands-on experience with macOS, including installation, configuration, and troubleshooting.
• Good understanding of computer hardware and ability to diagnose hardware and software issues.
• Solid understanding of computer networking, including TCP/IP, the OSI model, DNS, DHCP, IPv4 addressing, subnetting, and basic routing.
• Practical experience troubleshooting network connectivity issues, including Ethernet, Wi-Fi, and VPN connections.
• Basic knowledge of Microsoft Active Directory, user account administration, and access management.
• Understanding of Service Desk processes, ticket management, and incident escalation, with the ability to troubleshoot and resolve technical issues independently.
• English proficiency at B1 level or higher

Nice to Have

• At least 1 year of experience in Service Desk, Help Desk, or IT Support.
• Experience with Microsoft 365, Google Workspace, or device management tools such as Intune or Jamf.
• Knowledge of advanced networking concepts, including VLANs, NAT, firewalls, and routing.
• Basic knowledge of Linux/Unix or scripting experience with PowerShell, Bash, or Python.

What we offer for your success

• Very warm and friendly working environment
• 20 days off + paid national holidays, and 12 sick days paid by the company per year.
• Medical insurance, and health protection programs.
• Continuous professional development and growth opportunities.

Our Helpdesk team is the foundation of the company’s internal IT infrastructure. We ensure secure access to resources, manage the device fleet, maintain network reliability, and support core corporate services, enabling teams across the organization to work efficiently and without interruption.

We are looking for a Helpdesk Lead who will take end-to-end ownership of this function: defining service standards, driving operational excellence, and automating routine processes to improve efficiency and scalability.

In this role, you will work across device fleet management for macOS, Linux, and Windows, identity and access management (IAM), asset lifecycle management, network infrastructure, and the administration of Google Workspace and Atlassian environments.

You will partner closely with Engineering, Security, and Leadership teams, playing a key role in building and maintaining a secure, reliable, and scalable internal IT environment that supports the company’s growth.

Responsibilities

• Lead daily Help Desk operations and define the long-term strategy for the function, ensuring operational stability, SLA compliance, and service quality
• Maintenance and monitoring of the corporate network equipment, access control systems, and overall network performance
• Overseeing hardware lifecycle: procurement, setup, maintenance, and replacement
• Management and optimization of corporate software licenses
• Supervision of the configuration and support of macOS, Linux, and Windows environments
• Standardization of onboarding/offboarding process
• Develop the team through coaching, feedback, structured knowledge sharing and participation in hiring process

• Collaborate with management and cross-functional teams on operational and improvement initiatives

   

Requirements

• 5+ years of experience in SysAdmin / IT Support / HelpDesk roles
• 2+ year of team leadership
• Experience in process building, automation
• Solid understanding of networking (VLANs, IPsec, DNS, etc.)
• Strong experience with MacOS, Unix/Linux, and Windows administration
• Hands-on experience with Google Workspace, Jira/Confluence, and Access Control Systems
• Excellent troubleshooting, prioritization, and communication skills
• IT asset management

• English (B2)

   

Will be a plus

• VoIP
• Access Control Systems

• Advanced proficiency in Jira and Confluence

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Biosphere Corporation is one of the largest manufacturers and distributors of home, hygiene, and professional products in Eastern Europe and Central Asia, with brands including Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, GRAFF, and many others. We are looking for a Service Desk Engineer to join our team.

Key Responsibilities:

• Provide technical support to users and promptly resolve technical issues.
• Maintain, diagnose, and repair computer equipment.
• Configure and maintain network equipment and local area networks.
• Install, configure, and update software.
• Organize and provide technical support for video conferences.
• Ensure the proper functioning of IT equipment and users’ workstations.

Requirements:

• Experience in administering Windows 10/11 operating systems; knowledge of macOS will be an advantage.
• Understanding of network technologies and protocols.
• Skills in assembling, configuring, and diagnosing computers.
• Knowledge of PC hardware and ability to perform component replacement and basic hardware repairs.
• Experience installing, configuring, and updating software.
• Ability to independently diagnose and troubleshoot technical issues.

We Offer:

• Interesting projects and challenging tasks.
• Competitive salary (discussed during the interview).
• Convenient working schedule: Monday-Friday, 9:00 AM–6:00 PM.
• Official employment, paid vacation and sick leave.
• Professional development and training, including internal training and compensation for external courses.
• Discounts on Biosphere Corporation products.
• Financial assistance in cases such as childbirth, medical treatment, force majeure, and circumstances related to military actions.
• Office location: 37 Zaporizke Highway, Dnipro (Topol-1 district).

Learn more about Biosphere Corporation, our strategy, mission, and values:

Biosphere Corporation website
Biosphere Corporation on Facebook

Join our team of professionals!

By submitting your CV for this position, you consent to the processing of your personal data in accordance with the applicable legislation of Ukraine.

If your application is shortlisted, we will contact you within 1–2 business days.

We are looking for a Senior Validator to join our team and lead lifecycle validation for a global Identity and Access Management (IAM) platform. In this role, you will ensure that functions supporting regulated GxP processes remain compliant and ready for audits or inspections. You will collaborate with Quality, IT, Security, and business teams to translate regulatory requirements into effective controls. This position is fully remote, allowing you to work from anywhere in Poland or Ukraine. If you are passionate about ensuring compliance in digital identity management, this opportunity may be the right fit for you.

Your tasks:

• Defining and maintaining the validation strategy, intended use, scope, system boundaries, and lifecycle controls for the IAM platform supporting GxP processes
• Planning, preparing, reviewing, and approving complete and traceable validation documentation, including requirements, risk assessments, traceability records, test documentation, deviations, and validation reports
• Defining a testing approach based on risk and reviewing evidence for key IAM processes such as identity and account management, roles and access rights, and security controls
• Assessing changes, software releases, and incidents for GxP impact, and defining the required validation and regression testing
• Managing validation-related deviations and CAPAs, including investigation support and verification of adequate evidence before closure
• Keeping the platform in a validated state through effective change and incident management and periodic reviews
• Clarifying responsibilities and data ownership across IAM and connected applications
• Representing IAM validation in audits, regulatory inspections, and management reviews, clearly explaining the validation scope and controls
• Identifying compliance gaps and leading improvements to simplify or automate assurance activities

Requirements:

• Minimum 5 years of experience in system validation within regulated environments
• Deep expertise in GxP, GAMP 5, EU GMP Annex 11, and FDA 21 CFR Part 11
• Strong command of validation documentation practices and lifecycle controls
• Proven experience in assessing GxP impact of changes and managing validation-related deviations
• Advanced level of English
• Tax residence in Ukraine required

Nice to have

• Experience with IAM platforms and related technologies
• Familiarity with cloud-based solutions and their validation requirements
• Intermediate level of Spanish

We are looking for a NOC Engineer with Linux and monitoring skills to join our new Observability team.
In this role, you will monitor our production infrastructure, respond to alerts and incidents, troubleshoot issues, and help improve how we monitor and react. You will work closely with DevOps, QA, and engineering teams.
We hire for the long term. If you want to grow and you enjoy learning on real production cases, we will invest in your development and support your growth.

Key Responsibilities:

• Monitor the infrastructure using monitoring tools (Grafana, Prometheus, Icinga / Zabbix).

• Respond to alerts and incidents, and resolve issues following procedures and runbooks.

• Escalate serious production incidents to DevOps and engineering teams when no procedure exists.

• Work on follow-up tasks after incidents.

• Improve the observability and monitoring stack, including migrations between monitoring systems.

• Write and update runbooks and automate routine tasks with scripts.

• Collaborate with DevOps, QA, developers, and other engineering teams.

• Participate in the on-call rotation, which is introduced gradually.
 

Requirements:

• 2+ years of experience as a Linux Engineer, System Administrator, IT Specialist, NOC Engineer (Linux focus), or Junior DevOps Engineer with monitoring knowledge.

• Solid experience with Linux as the main focus of the role.

• Hands-on experience with monitoring systems (Grafana, Prometheus, Icinga / Zabbix).

• Troubleshooting skills and the ability to describe problems clearly and briefly..

• Willingness to learn and grow, with a responsible and transparent approach to work.

• English at B1 level.
 

Nice to have:

• Automation: Terraform, Ansible, Puppet, GitOps 
• Knowledge of Windows Server.
• Scripting (short scripts)
• ELK stack

• Python 

What we offer:

• 20 paid vacation days per year

• 10 paid sick leave days per year

• Public holidays as per the company’s approved Public holiday list

• Medical insurance

• Opportunity to work remotely

• Professional education budget

• Language learning budget

• Wellness budget (gym membership, sports gear and related expenses)

• Career growth

We are hiring on behalf of our client — an international IT & cybersecurity service provider operating as an infrastructure and information security hub for a fintech holding company and international enterprise clients.

Our partner focuses on Managed Security & Infrastructure Services (MSSP):

• IT infrastructure management & optimization.
• Administration of servers, networks, and databases.
• Cybersecurity, data protection, and compliance.
• 24/7 monitoring and incident response.
• Cloud infrastructure management.

About the Role

We are looking for a hands-on System Administrator (Backup & Recovery) to take full ownership of a complex, multi-tenant backup environment. You will be responsible for the health, performance, security, and capacity of backups across our private VMware cloud, AWS infrastructure, remote DR sites, and Microsoft 365 tenants.

Team: consists of 5 specialists. You will report directly to the Head of Infrastructure Administration.

Key Responsibilities:

• Maintain and enforce the 3-2-1-1-0 backup rule across all platforms and environments.
• Proactively monitor and troubleshoot backup jobs across virtual machines, MS SQL servers, and Kubernetes workloads.
• Perform and validate recovery operations (full VM, instant recovery, item-level, SQL point-in-time).
• Conduct regular recovery drills and ensure strict compliance with client SLAs (RPO/RTO).
• Plan repository capacity, forecasting growth across local, remote, and cloud storage tiers.
• Manage backup lifecycle, version updates, storage provisioning, and hardened Linux/Windows repositories.
• Own and manage Microsoft 365 backup rollout across client tenants.
• Automate backup operations using PowerShell and Bash scripts.
• Maintain comprehensive technical documentation, runbooks, and change logs.

Requirements:

• Experience: 3+ years specifically focused on backup administration in a production environment (MSP or multi-client enterprise experience is preferred).
• Veeam Expertise: hands-on experience with Veeam Backup & Replication (200+ protected objects), SOBR, Proxy server management, Veeam Backup for AWS, and Veeam Data Cloud.
• Virtualization & OS: Deep understanding of VMware/vSphere (VADP, CBT, Transport modes, snapshot behavior), Windows Server (ReFS), and Linux CLI (XFS, LVM, Hardened Repository).
• Databases: Hands-on experience with MS SQL Server backup (VSS-aware processing, transaction log chains, AlwaysOn Availability Groups).
• Cloud & Networking: Hands-on experience with AWS (EC2, RDS, S3 storage tiers) and solid networking fundamentals (protocols, firewalls, WAN bandwidth optimization).
• Scripting: Basic to intermediate skills in PowerShell or Bash for automation.

Nice to have: VMCE certification, Veeam ONE, Veeam Service Provider Console (VSPC), Kasten K10 (Kubernetes backup).

Working Conditions & Benefits

• Format & Schedule: 100% Remote, Monday to Friday (9:00 AM – 6:00 PM).
• Employment Options: Flexible contract options — Gig-contract, official employment, B2B, or FOP.
• Time Off & Health:
  • 18 working days of paid vacation per year (can be split as needed).
  • 5 paid sick leave days per year (+5 additional days with a doctor's note).

Selection Process

1. Initial introductory call with recruiter JAA (~30 minutes).
2. Technical Interview: In-depth technical discussion with the Head of Infrastructure.
3. Candidate Questionnaire
4. Job Offer!

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

Join us as an experienced Citrix Engineer and take ownership of troubleshooting and stabilizing a business-critical Citrix environment. You will work hands-on with complex infrastructure issues, identify root causes, implement sustainable solutions, and collaborate with internal teams, external partners, and Citrix Support to ensure a stable and reliable production environment.

Your responsibilities:

• Troubleshoot and resolve complex issues across the Citrix environment, including Cloud Connector, License Server, PVS, and VDA.
• Investigate session freezes, unregistered VDAs, connectivity issues, and other Citrix-related incidents.
• Perform root-cause analysis and implement sustainable fixes to improve environment stability.
• Identify whether issues originate from Citrix or underlying infrastructure components, including network and DHCP.
• Support testing activities and ensure production readiness of implemented solutions.
• Monitor and troubleshoot dependencies between Citrix components and the broader infrastructure.
• Collaborate with internal infrastructure teams, external partners, and Citrix Support on critical incidents.

• Document findings, solutions, and troubleshooting procedures to support ongoing environment stability.

   

What we're looking for:

• Strong hands-on experience supporting and troubleshooting complex Citrix environments.
• Practical experience with Citrix Provisioning Services (PVS), Virtual Delivery Agent (VDA), Cloud Connector, and License Server.
• Solid experience with Citrix Virtual Apps and Desktops environments.
• Advanced troubleshooting and root-cause analysis skills, including experience with production incidents.
• Good understanding of networking and infrastructure dependencies, including DHCP and related services.
• Ability to quickly understand an existing environment and independently diagnose and resolve technical issues.
• Experience working with business-critical production environments.
• Strong problem-solving skills and the ability to collaborate effectively with technical teams and external support partners.

We are looking for a Junior System Administrator  to join our growing team in Ukraine.

Requirements:

• At least 6 months of experience as a System Administrator or in a related technical role.
• Understanding of account management, access control, and user permissions.
• Experience with password managers such as 1Password or alternatives (Bitwarden, LastPass, KeePass).
• Experience administering corporate services (Google Workspace, Jira, Slack, etc.).
• Practical scripting skills for automating routine tasks using Bash, PowerShell, Python, or similar tools.
• Understanding of information security principles and the handling of confidential credentials.
• Basic understanding of server administration and how proxies, VPNs, and DNS work.
• Basic knowledge of network protocols, including TCP/IP, DHCP, and HTTP/HTTPS.
• Knowledge of Windows and macOS operating systems.
• Ability to independently research technical information, analyze problems, and find solutions.
• Experience working with technical documentation.
• Attention to detail, a structured approach, and a strong sense of responsibility.

Your key accountabilities and responsibilities will include:

• Access Management: Creating, configuring, and revoking access to corporate services in a timely manner, supporting onboarding and offboarding, and maintaining records of granted access.
• Password Manager: Administering 1Password or similar tools, creating aliases, and configuring access permissions.
• Documentation: Maintaining and updating documentation on user accounts and service configurations, and creating user guides for employees.
• Basic Server Administration: Performing routine server configuration and maintenance tasks according to existing instructions.
• Technical Research: Researching, analyzing, and comparing technical solutions, services, and alternatives.
• Hardware and Equipment: Researching and selecting equipment based on team needs, preparing and configuring devices, and maintaining an inventory of equipment.
• Automation: Writing scripts to automate routine processes, including granting and revoking access.
• Proxy Support: Periodically updating configurations, monitoring expiration dates, and restoring settings when necessary.
• Employee Technical Support: Assisting with work devices, software installation, diagnosing technical issues, and resolving common technical problems.
• Corporate Services Administration: Managing users, groups, roles, licenses, and basic settings in Google Workspace, Slack, Figma, and other corporate services.
• Information Security: Checking MFA/2FA settings, identifying inactive accounts, excessive access permissions, and potentially insecure configurations.
• License and Subscription Management: Tracking corporate subscriptions, monitoring renewal dates, identifying unused licenses, and optimizing costs.
• Backup Management: Verifying the availability of backups for critical configurations and documentation, and assisting with recovery according to existing instructions.
   

If you have what we are looking for and would love to join our Darly team, we want to hear from you!

We are an international B2C company operating in the iGaming industry, with a focus on the US Sweepstakes Casino market.

As we continue to grow and scale our operations, we are looking for a System Administrator to manage and maintain our internal IT infrastructure, ensure the security and reliability of corporate systems, and support our distributed teams.

This role is ideal for a proactive, hands-on specialist who can independently manage IT operations, improve existing processes, and implement scalable infrastructure solutions.
 

Key Responsibilities:

IT Infrastructure & System Administration

• Manage, maintain, and optimize the company's internal IT infrastructure, systems, and services.
• Administer Windows, Linux, and macOS environments.
• Manage corporate cloud services, email systems, domains, DNS, VPN, and network configurations.
• Monitor infrastructure performance, troubleshoot technical issues, and ensure system availability.
• Implement backup, recovery, and infrastructure monitoring solutions.

IT Security & Access Management

• Manage employee accounts, permissions, and role-based access to corporate systems.
• Implement and maintain security policies, MFA, VPN, and secure authentication mechanisms.
• Manage onboarding and offboarding processes, including access provisioning and revocation.
• Monitor security risks, identify vulnerabilities, and implement preventive measures.
• Ensure secure handling of corporate data and sensitive information.

Corporate Tools & Technical Support

• Administer corporate services such as Google Workspace, Microsoft 365, Slack, Jira, Confluence, and other business tools.
• Provide technical support to employees across different departments.
• Troubleshoot software, hardware, connectivity, and access-related issues.
• Manage software licenses, subscriptions, and corporate IT assets.
• Maintain technical documentation, IT procedures, and infrastructure inventories.

Process Optimization & Automation

• Automate routine administrative tasks using scripts and available tools.
• Develop and improve internal IT processes to support company growth.
• Collaborate with Development, Product, Security, and Operations teams on infrastructure-related tasks.
• Participate in infrastructure improvements, system integrations, and IT-related projects.
   

What We're Looking For

• 4+ years of experience as a System Administrator, IT Administrator, or IT Infrastructure Specialist.
• Strong knowledge of Windows and Linux administration; experience supporting macOS.
• Experience administering Google Workspace and/or Microsoft 365.
• Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, VPN, firewalls, and routing.
• Hands-on experience with access management, IAM, MFA, and security best practices.
• Experience with cloud infrastructure such as AWS, Azure, or Google Cloud.
• Knowledge of backup solutions, monitoring tools, and disaster recovery principles.
• Experience with scripting and automation (Bash, PowerShell, or Python).
• Ability to troubleshoot technical issues independently and manage multiple priorities.
• English proficiency sufficient for technical documentation and communication with international teams.
   

Nice to Have

• Previous experience in iGaming, FinTech, SaaS, or other high-availability digital products.
• Experience supporting distributed, remote-first international teams.
• Familiarity with Docker, CI/CD pipelines, and basic DevOps practices.
• Experience with Cloudflare, SSO, identity providers, and endpoint management solutions.
• Understanding of security and compliance requirements in regulated industries.
• Experience implementing IT infrastructure and security processes from scratch.

We are looking for a Network Engineer to join us.

Servers.com, powered by Nexcess, delivers specialized Infrastructure as a Service solutions for organizations where performance, scalability, and reliable execution are essential. As part of Nexcess, Servers.com contributes deep infrastructure expertise to a broader cloud technology organization serving businesses worldwide.
 

Our platform provides compute, storage, and networking services across the US, Europe, and Asia, with access to premium server hosting solutions in more than 26 data centers globally. We support leading enterprises and high-growth companies across industries including Big Data, AdTech, FinTech, Gaming, iGaming, Blockchain, and Streaming.

Key tasks:

• providing network equipment administration at multiple data centers;
• performing the routine and emergency maintenance works on network equipment;
• dealing with requests from external and internal clients;

• directly participating in internal projects (developing network, connecting new locations, implementing new equipment, automation).

   

Requirements:

• proficiency in LAN/WAN principles;
• strong understanding of dynamic network protocols (BGP/OSPF);
• understanding L2-networking: VLANs, xSTP family, LACP, Redundancy (LACP/VRRP/etc);
• ability to perform basic network troubleshooting;
• English level sufficient for reading technical documentation and communicating with customers (Intermediate at least);

• ability to learn, communication skills, willingness to take in and analyze large amounts of new information (mostly technical in English).

   

Will be a plus:

• experience with network equipment from Extreme, Juniper or Nokia;
• EVPN and/or MPLS knowledge;
• certifications from network equipment and software vendors;

• experience in telecom and/or datacenter networking.

   

What do we offer:

• work in a team of professionals at international level;
• mentor assistance, learning modern IT technologies;
• opportunity to practice and improve your English;
• сorporate English Program Compensation;
• comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
• excellent pay and all necessary equipment;
• remote work from Bratislava with the possibility to use our co-working space;
• relocation support to Slovakia;
• support of legalization in Slovakia if needed.

ABOUT THE ROLE

We’re looking for a hands-on IT Helpdesk engineer to be our go-to person in the Kyiv office. You’ll handle day-to-day hardware and software support for colleagues, manage equipment, and work closely with the Corp-IT team spread across Warsaw, Tel Aviv, and Limassol. This is a great opportunity to grow into a full sysadmin role - you’ll get exposure to modern cloud-based infrastructure and enterprise tooling from day one.

WHAT YOU'LL DO

• Be the first point of contact for IT issues in the Kyiv office (hardware, software, connectivity, accounts)
• Set up and configure laptops (macOS and Windows) for new hires, including enrollment in MDM
• Handle onboarding and offboarding tasks: account provisioning, equipment hand-off, asset tracking
• Troubleshoot network and Wi-Fi issues in the office; escalate to senior engineers when needed
• Manage and track IT inventory (laptops, peripherals, accessories)
• Process IT requests via our helpdesk system (Jira Service Management)
• Purchase the IT equipment 
• Follow and improve documentation for common support procedures in Confluence

WHAT WE'RE LOOKING FOR

• Basic understanding of networking: IP addressing, DHCP, DNS, Wi-Fi troubleshooting
• Comfortable working with both macOS and Windows in a corporate environment
• Familiarity with Google Workspace (Gmail, Drive, Meet, Admin basics)
• Understanding of user account lifecycle: creation, access management, password resets
• Ability to follow runbooks and document your own steps clearly
• Good communication skills - able to explain technical issues to non-technical colleagues
• Responsible and reliable: office presence is critical, this role cannot be done remotely
• Intermediate English: enough to read technical documentation and communicate in writing with the global team

NICE TO HAVE 

Any of the following is a bonus, not a dealbreaker:

  Okta / SSO basics     

  Jamf or Intune experience     

  CLI / basic scripting     

  FortiNet / VPN awareness     

  Previous helpdesk role     

  IT course or certification     

WHAT WE OFFER

• A real learning environment with hands-on mentorship from experienced engineers
• Gradual exposure to modern enterprise tools: Okta, Jamf, Intune, GCP, CrowdStrike, Cloudflare
• A collaborative, distributed Corp-IT team across four countries
• A clear path to grow into a full sysadmin role over time

Responsibilities

• Support users (L1-L3)
• Configure internal systems
• Diagnose and troubleshoot technical issues
• Maintain, troubleshoot & upgrade the network infrastructure
• Install and maintain servers, devices and firewall
• Monitor infrastructure
• Ensure the smooth deployment of new SaaS applications
• Configure & troubleshoot IDP, RBAC, Jira, GCP, AD (DC, NPS), Radius
• Update technical documentation

Requirements

Experience and ownership:

• 3+ years iт SysAdmin role with strong onsite presence
• Ability to be the primary IT owner for the Kyiv office day to day (walk-ups, incidents, projects), with structured escalation to the global Corp IT team
• Strong hands-on troubleshooting across endpoints, identity, network, and AV

Endpoints and device lifecycle (macOS and Windows)

• Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps
• Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault
• Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines
• Full equipment lifecycle ownership: provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe, and disposal

Identity, access, and productivity tooling

• Working knowledge of Okta: user lifecycle, group-based access, MFA troubleshooting, app assignments, and SSO troubleshooting
• Google Workspace administration basics: user/group management and practical troubleshooting (login, email, permissions)
• Atlassian tooling basics: Jira and Confluence user management, groups/permissions, and common access issues
• Understanding of least-privilege access and clean access request handling

Office networking and infrastructure

• Strong office network troubleshooting: LAN/WiFi issues, switch port basics, AP troubleshooting, DHCP/DNS symptoms, VPN client issues
• Familiarity with firewalls (FortiGate preferred): user VPN troubleshooting, basic policy understanding, and collaboration with network owners
• Understanding of VPN concepts

Security and IT hygiene

• Good security instincts: phishing awareness, safe handling of credentials, device security baselines, patching urgency, and incident discipline

Communication and collaboration

• Good English for documentation and coordination with the global team
• Service-oriented mindset, clear updates, and ability to handle interruptions while keeping control of priorities

Nice-to-have

• Familiarity with certificate-based access concepts and auth integrations such as SCEP, AD, LDAP, RADIUS
• Basic scripting/automation (Bash, PowerShell, Python) to reduce manual setup and speed up repetitive tasks
• Familiarity with public cloud concepts used in corporate tooling (GCP preferred; AWS/Azure acceptable), especially IAM and networking basics
• Experience supporting printers, access control vendors, and office buildouts/refreshes

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.

About the Team

Our team serves as the primary technical and operational hub, responsible for ensuring the reliability of company technology through expert hardware, software, and network support. We manage the full lifecycle of specialized hardware—from international procurement, customs clearance, and inventory management to seamless internal distribution and onboarding. By integrating hands-on technical troubleshooting with precise logistics and asset administration, we maintain high operational stability and efficiency across the entire company

About the Job

We’re looking for an enthusiastic, junior engineer in the field of Systems Administration to join our IT team in Kyiv. The individual will be tasked with providing support for end-users, troubleshooting, solving, and preventing technical issues and working with the rest of our IT team to ensure all technical standards and ongoing compliance with best practices and regulations are met.

Responsibilities and Duties

— Troubleshoot, diagnose, and resolve technical hardware and software incidents, both remotely and in person, to ensure minimal disruption to business operations
— Install, configure, and maintain computer systems, mobile devices, printers, and other peripherals in accordance with company standards
— Manage user accounts, including creation, modification, and deletion, and assign appropriate permissions and access rights across various platforms
— Assist with the IT onboarding process for new hires, ensuring their equipment and accounts are set up and functional from day one
— Develop and maintain technical documentation, knowledge base articles, and user guides to assist staff with common issues
— Escalate complex and unresolved issues to the appropriate senior IT staff or specialised teams
— Perform routine maintenance and system upgrades to ensure the health and security of the IT environment

Qualifications and Skills

— Experience in troubleshooting macOS, Windows, and Linux operating systems
— Experience with hardware troubleshooting for desktops, laptops, and peripherals
— Basic experience with Mobile Device Management (MDM) solutions
— Familiarity with IT service management (ITSM) and ticketing systems
— Basic scripting skills for automation (e.g., PowerShell, Bash) will be a plus
— Familiarity with cybersecurity best practices and endpoint security tools
— Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
— At least an intermediate level of English

We offer multiple benefits that include

— The environment of equal opportunities, a transparent and value-based corporate culture, and an individual approach to each team member
— Competitive salary packages with performance-based annual reviews
— Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
— 21 paid vacation days per year, paid public holidays according to Ukrainian legislation
— Gig-contract
— Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
— Medical insurance is provided from day one. Sick leaves and medical leaves are available
— Free meals, fruits, and snacks when working in the office.