Jobs Sysadmin

About Digis:
 

Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide. We ensure transparency, stability, and professional growth opportunities for all our team members.

About the Project:

A technology company that provides cloud-based infrastructure and platform services, typically focused on helping businesses build, run, and scale applications in the cloud.

Responsibilities

• Supporting Customers with product-specific issues over the zoom/email/ticketing system.
• Preparation, planning, and consulting with the Customers in regard to the deployment of the product.
• Installation of the product in cooperation with the Customers.
• Customer training in regard to the proper deployment/configuration and usage of the product.
• Consulting with the Customers in terms of potential issues in the Customer environment that could impact the proper functionality of the product.

• Preventive maintenance of the product to ensure optimal functionality and efficiency.

   

Requirements:

• 5+ years of experience working with Windows
• 3+ years of experience in network infrastructures
• 3+ years of experience with Linux
• Experience with VMware or similar tools

• English: Upper-Intermediate or higher

   

What Makes This Role Special:

• Working on a mature, production-grade SaaS Microsoft Licensing platform
• Opportunity to work with cloud-native architectures and scalable systems
• Clear impact: features are used by customers globally
• Involvement in long-term product evolution, not short-lived MVPs

• Friendly team of experts who are a pleasure to work with

   

What We Offer:

• 20 paid vacation days per year
• 5 paid sick leaves per year (no medical documents required)
• Personalized development plan with training compensation
• English courses compensation
• Work equipment if needed (PC / laptop/monitor)
• Flat and transparent internal communication
• Opportunity to switch between projects and technologies within Digis
• Full accounting and legal support.

About the role

Help build the internal technology experience behind an engineering-driven technology company.

We’re looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava.
This role goes beyond traditional IT support. You’ll be responsible for delivering a seamless employee IT experience — from onboarding and workstation setup to identity and access management, troubleshooting and continuous improvement of internal IT processes.
We’re looking for someone who enjoys ownership, solving complex operational problems and continuously improving how internal technology works.
If you’re curious, proactive and naturally look for better ways of doing things instead of simply following established processes, we’d love to meet you.

What you’ll do

• Provide day-to-day IT support to employees remotely and on-site
• Own IT onboarding and offboarding processes, ensuring a smooth employee experience
• Configure and maintain macOS workstations
• Manage user accounts, permissions and access across internal systems
• Maintain IT assets throughout their lifecycle, including procurement, inventory and logistics
• Troubleshoot hardware, software and network-related issues
• Administer and support internal platforms, including Google Workspace, Atlassian and GitHub
• Support identity and access management across cloud environments (AWS, Azure, GCP)
• Maintain clear and up-to-date technical documentation
• Identify opportunities to simplify, automate and improve internal IT processes

What we’re looking for

We’re more interested in how you think than in the exact number of years on your CV.
You might currently work in IT Support, Systems Administration, NOC, Infrastructure, or be at the beginning of your DevOps journey.
What matters most is your technical curiosity, ownership mindset and willingness to continuously improve the way things work.

You’ll likely be successful if you have:

• Solid experience supporting macOS environments
• Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
• Experience with identity and access management
• Experience administering Google Workspace or similar collaboration platforms
• Experience with ticketing systems
• Strong troubleshooting and problem-solving skills
• Good documentation habits and attention to detail
• A proactive mindset with the confidence to suggest and implement improvements

Nice to have

• Experience with MDM solutions
• Experience administering Atlassian products or GitHub
• Familiarity with AWS, Azure or GCP
• Experience with LDAP, VPN or identity management solutions
• Scripting or automation experience
• Interest in IT security and modern access management practices

Why this role
This role is for someone who enjoys building better ways of working — not just keeping things running.
You’ll work closely with engineering and business teams, improve the internal technology experience across the company and have the opportunity to introduce automation, standardize processes and make everyday work easier for hundreds of colleagues.
If you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you’ll likely thrive in this role.

What we offer

• Competitive salary
• Professional development budget
• Private medical insurance
• Financial support for important life events
• International and collaborative environment
• Regular company events

Benefits may vary depending on location and contractual agreement.

Recruitment process

• HR Interview
• Technical Interview
• Final Interview

By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.

Raiffeisen employs more than 5,000 employees, including one of the largest product IT teams, which includes 900+ specialists. Every day, we work side by side so that more than 2.5 million of our clients can receive quality service, use the bank's products and services, and develop their business, because we are #TogetherWithUkraine.

Your future responsibilities:

• Jira Core Configuration (Workflows, Schemes, Screens, Custom Fields)
• Process Automation using Jira Automation and ScriptRunner (Groovy)
• Integrating Jira with External Systems via REST API and Webhooks
• Evaluating, Administering, and Configuring Atlassian Marketplace Apps (ScriptRunner, Structure, Xray, eazyBI)
• Translating Business Requirements into Tailored Jira Solutions
• Providing L2/L3 Technical Support and Issue Troubleshooting
• Managing User Access, Groups, and Security/RBAC Schemes

Your skills and experience:

• 2–3+ years of hands-on experience in Jira administration (Data Center and/or Cloud)
• Strong knowledge of Jira core configuration and advanced JQL
• Practical experience writing Groovy scripts with ScriptRunner (listeners, behaviours, post-functions)
• Hands-on experience with native Jira Automation rules
• Practical experience with Jira REST API and webhooks
• Administration experience with key Marketplace apps (ScriptRunner, Structure, Xray, eazyBI)
• Proven L2/L3 troubleshooting skills and technical issue resolution
• Understanding of user management, RBAC, and access control models
• Strong communication skills and experience supporting end-users
• Software development background (Java, Groovy, Python, or JavaScript) is a strong plus

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional "maternity leave" for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank's veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans' return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

__________________________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави. 

У Райфі працює понад 5 тисяч співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує 900+ фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,5 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною.  

Твої майбутні обов’язки: 

• Налаштування Jira Core (робочі процеси/Workflows, схеми, екрани, користувацькі поля)
• Автоматизація процесів за допомогою Jira Automation та ScriptRunner (Groovy)
• Інтеграція Jira з зовнішніми системами через REST API та Webhooks
• Оцінка, адміністрування та налаштування плагінів Atlassian Marketplace (ScriptRunner, Structure, Xray, eazyBI)
• Трансляція бізнес-вимог у готові рішення в Jira
• Надання технічної підтримки L2/L3 та усунення несправностей (troubleshooting)
• Управління доступом користувачів, групами та схемами безпеки/рольової моделі (RBAC)

Твій досвід та навички:

• 2-3+ роки практичного досвіду адміністрування Jira (Data Center та/або Cloud)
• Глибокі знання базової конфігурації Jira (Jira core) та розширеного JQL
• Практичний досвід написання скриптів на Groovy за допомогою ScriptRunner (listeners, behaviours, post-functions)
• Практичний досвід роботи з вбудованими правилами Jira Automation
• Практичний досвід роботи з Jira REST API та вебхуками (webhooks)
• Досвід адміністрування ключових плагінів Marketplace (ScriptRunner, Structure, Xray, eazyBI)
• Підтверджені навички усунення несправностей (troubleshooting) на рівнях L2/L3 та вирішення технічних проблем
• Розуміння моделей управління користувачами, рольового доступу (RBAC) та розмежування прав
• Сильні комунікативні навички та досвід підтримки кінцевих користувачів
• Досвід у розробці програмного забезпечення (Java, Groovy, Python або JavaScript) буде вагомим плюсом

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку 
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий «декрет» для татусів, та матеріальна допомога для батьків при народженні дітей  
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі 
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства
• Крута команда: наші колеги – це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах 
• Кар'єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes)

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn 

Description

We are looking for experienced JDE / IBM i Developer to support, enhance, and modernize a complex enterprise supply chain environment.

The platform includes JD Edwards running on IBM i / AS/400, an on-premise warehouse management system, and middleware-based integrations connecting ERP and warehouse operations.

You will work across the full transaction lifecycle:

JDE / ERP → Middleware → WMS → Warehouse & Logistics Execution

Requirements

5+ years of experience in enterprise application architecture and/or supply chain technology.

• ʼStrong experience with JD Edwards (JDE) and IBM i / AS/400 environments.
• Good understanding of:
  ʼDB2 for i Batch processing
• Job scheduling
• File-based interfaces
• Legacy integration patterns
• Experience designing and supporting ERP-to-WMS integrations.
• Strong experience with warehouse management systems, preferably WMi, or another enterprise on-premise WMS.
• Experience with middleware or enterprise integration frameworks.
• Strong understanding of logistics, inventory management, warehousing, fulfillment, and supply chain execution.
• Experience with batch, real-time, API, messaging, database, and file-based integrations.
• Experience analyzing legacy landscapes and defining practical modernization roadmaps.
• Strong stakeholder management and client-facing communication skills.

Preferred Skills

• WMi experience.
• MIF middleware experience.
• Retail, distribution, CPG, or logistics domain experience.
• Experience with high-volume, business-critical warehouse environments.
• Warehouse automation or RF-enabled operations.
• Experience modernizing IBM i / AS/400 applications.
• Experience exposing legacy functionality through APIs or modern integration layers.

• CI/CD, monitoring, observability, or automation experience.

   

Job responsibilities

• Own the end-to-end solution architecture across JDE, IBM i / AS/400, WMi, middleware, and related supply chain applications.
• Analyze the current application, integration, data, and infrastructure landscape and define scalable and supportable solution designs.
• Design and improve integrations between ERP and warehouse management systems.
• Understand and document end-to-end transaction and data flows across order management, inventory, warehousing, receiving, picking, packing, shipping, distribution, and transportation.
• Provide architectural guidance for IBM i / AS/400 environments, including legacy modernization and integration strategies.
• Define interface patterns, data flows, batch-processing strategies, monitoring, reconciliation, error handling, and recovery mechanisms.
• Lead root-cause analysis for complex issues spanning ERP, middleware, WMS, databases, batch jobs, and downstream systems.
• Provide technical leadership and guidance to the development team.
• Identify opportunities for automation, simplification, performance improvement, and modernization.
• Work closely with business, supply chain, ERP, WMS, infrastructure, integration, and operations stakeholders.
• Ensure solutions are resilient, scalable, secure, and operationally supportable.

Description
We are looking for Sysadmin to join our office in Dnipro. 

Responsibilities:
- Diagnosing network and hardware failures of servers and network equipment;
- Setting up the router;
- Maintaining office equipment, setting up software, connecting office equipment;
- Search and selection of computer equipment.

Requirements:
- Knowledge of PC hardware and office equipment;
- Understanding of the principles of building local networks, Wi-Fi;
- Experience with Mikrotik router, managed switches.
- Intermediate level of English

An advantage will be:
-Basic Linux system administration skills

Working conditions

• An 8-hour working day without a fixed timetable
• Paid vacation (20 working days) and sick leave (2 weeks) +5 days of undocumented sick leave
• English courses 

The hiring process:
0. Interview with a recruiter - 30 minutes
1. CV review by the hiring manager
2. Technical interview - 1 hour
Offer ​

We are hiring for our partner — an international crypto payments company — and are looking for a strong Senior Linux System Administrator to join their production infrastructure team.

You’ll work on a B2B crypto payments product, supporting reliable and secure production infrastructure. This is a hands-on role focused on Linux, networking, infrastructure troubleshooting, system performance, and production stability.

This is not a Helpdesk, Windows/M365, or end-user support position.

What you’ll do

• Administer and maintain production Linux servers

• Perform L3 troubleshooting across Linux, networking, services, and databases

• Monitor and troubleshoot CPU, memory, disk, I/O wait, inodes, load average, and systemd

• Work with TCP/IP, routing, NAT, firewalls, and traffic management

• Configure and support OpenVPN / WireGuard

• Work with iptables / nftables

• Administer and troubleshoot MikroTik

• Support PostgreSQL / MySQL, including backups, restores, users, and basic diagnostics

• Investigate incidents and perform Root Cause Analysis (RCA)

• Maintain technical documentation, runbooks, and knowledge bases

• Perform production changes carefully with change plans, backups/snapshots, and rollback procedures

• Automate routine tasks using Bash, Python, or Ansible

What we’re looking for

• 5+ years of Linux system administration experience

• Strong hands-on experience with Ubuntu / Debian / CentOS

• Confident with systemd, journalctl, dmesg

• Strong performance troubleshooting skills: OOM, CPU pressure, I/O wait, disk pressure, inodes

• Solid understanding of TCP/IP, routing, NAT, and firewalls

• Experience with OpenVPN or WireGuard

• Experience with iptables or nftables

• Hands-on experience with MikroTik

• Experience supporting PostgreSQL / MySQL, including backup and restore

• Understanding of production safety and change management

• Experience with RCA / problem management

• English sufficient for reading technical documentation

Nice to have

• Ansible

• Bash / Python scripting

• Nginx / HAProxy

• Experience with highload, crypto, fintech, payments, hosting, or telecom

Details

Schedule: shift-based

• 08:00–17:00

• 09:00–18:00

• 15:30–00:30

If you enjoy solving complex production incidents, digging into root causes, and keeping infrastructure stable and reliable in a crypto payments environment, we’d love to hear from you.

About the Role

The Service Desk technician will be an integral part of the IT support team, providing technical support to internal and external customers. Service Desk technician will be responsible for handling first-level support requests, troubleshooting technical issues, and escalating more complex issues to senior team members. Service Desk technician will work closely with the Service Desk Coordinator to maintain the high quality of IT support services, while developing their technical skills and gaining valuable experience in the field.

Key responsibilities:

• Respond to incoming support requests via phone, email, and chat.
• Troubleshoot technical issues and provide solutions on time.
• Escalate more complex issues to senior team members as needed.
• Document all support interactions in the service management system.
• Maintain a high level of customer satisfaction by effectively communicating with customers and keeping them informed of the status of their requests.
• Participate in training and development opportunities to enhance technical skills.
• Assist in the maintenance of hardware and software inventory.
• Collaborate with team members to identify and resolve systemic issues.

Skills and experience you have:

• Bachelor’s degree in computer science, information technology, or a related field.
• 2-3 years of experience in computer hardware, software, and networking support.
• Good English communication skills, both verbal and written.
• Strong organizational and problem-solving skills.
• Ability to work well in a team environment and handle multiple tasks.
• Customer-focused approach to support and problem resolution.

You receive:

• Modern and international working environment.
• Challenging, engaging, and varied tasks.
• Personal and technical skills development with certified training.
• Competitive salary.
• Private health insurance.

 
Who we are    

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries. Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in the Fortune 100 and Fortune 500.    

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing our customers' experience across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.    

Driven by passion, we play a substantial role in shaping the future of data management.  

Product that needs your engagement    

As a part of our Core Business Unit, you will be engaged in working with various product lines of our Company.   

Core BU is a fundamental group of service departments that helps to manage smooth and seamless work of all other business units, departments and teams, being a glue that holds us together.   

Your future team of professionals    

You will join the IT Department, which brings together the Head of IT, a Technical Lead, three System Administrators, a DevOps Engineer, and a Security Engineer to ensure the stability, scalability, and security of our infrastructure. 

Your future challenges    

The System Administrator is responsible for the stable operation of Devart’s user and test IT environments, ensuring reliable support for employees, infrastructure, and internal IT processes. The role combines operational support, workstation administration, and responsibility for executing and coordinating multi-level onboarding and offboarding processes, including access and equipment management.

Working within a product-focused company environment, the specialist supports the preparation and maintenance of test environments for internal teams, ensures the proper operation of various operating systems and software, and performs initial diagnostics of infrastructure-related issues.

The position involves close collaboration with the IT team and business units, participation in internal IT projects, and a gradual expansion of responsibilities as technical expertise grows.

Impact you will make    

IT Support & HelpDesk (L1–L2):

• Handling user requests, diagnosing issues, and resolving incidents.
• Escalating complex issues and tracking their resolution.
• Providing user support in accordance with SLA requirements.

Identity & Endpoint Administration:

• Managing users and access rights in Microsoft Entra ID and Active Directory.
• Handling employee onboarding and offboarding processes.
• Full administration of Windows workstations, with additional support for macOS and Linux.

Virtualization & Test Environments:

• Working with local and server-side virtualization.
• Preparing and providing test environments for internal product teams.
• Configuring various OS and software setups for product testing.

Monitoring & Infrastructure:

• Participating in infrastructure and environment monitoring.
• Performing initial issue diagnostics and collaborating with relevant specialists.

IT Assets & Internal Projects:

• Maintaining IT asset inventory and managing the equipment lifecycle.
• Procuring, preparing, and distributing hardware.
• Participating in internal IT projects and process improvement initiatives.

Skills we are looking for    

• 3+ years of experience as a System Administrator / HelpDesk (L1.5–L2).
• Strong Windows administration skills, with confident support of user and test environments.
• Hands-on experience with Microsoft Entra ID and Active Directory.
• Required experience with virtualization, both local (desktop) and server-side.
• Solid knowledge of networking: LAN, Wi-Fi, VPN, DNS, DHCP, and network troubleshooting.
• Experience in preparing and supporting test environments (OS, software, configurations).
• Nice-to-have experience with databases (understanding core principles, basic operations).
• Experience working with ITSM systems (Jira Service Management or similar).
• Strong sense of ownership, structured thinking, and the ability to work effectively with users and development teams.

Benefits you get   

• Maintain your work-life balance   

Manage your own working hours with our flexible schedule   

19 days of annual vacation granted on a pro-rata basis   

No overtimes required   

• Hybrid type of cooperation   

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world   

• Stay healthy   

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.   

15 working days of sick leave per year — because your health is a priority.   

• Grow with us   

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker   

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills   

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team   

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.   

• Stand with Ukraine!   

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help   

We are a perfect match if you share our values   

We are professionals in our field.   

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.   

We know how to focus on the product, think big, and at the same time delve deep into the details.   

We create a calm and friendly atmosphere within the company.   

We value the freedom of open and transparent communications.   

Radical honesty is embedded in the foundation of our culture.   

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.   

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.   

Our Hiring Process   

• Recruitment Interview   
• Technical Interview   
• Offer Call   

Keep IT operations seamless. Build structure. Drive automation.Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to scale across multiple channels and serve a growing customer base, we are looking for a CRM & Automation Specialist to take ownership of our customer support technology ecosystem.

You'll be responsible for managing and optimizing our Zendesk, Shopify, and Siena AI infrastructure, proactively identifying issues before they impact customers, and building scalable systems that support long-term growth.

Why join us?

In this role, you'll become the owner of the technology that powers Customer support experience. You'll have the opportunity to build smarter systems, reduce manual work, improve AI performance, and create the infrastructure that allows our support team to operate at its best.

What we're looking for:

• Systems-oriented – You understand how multiple platforms interact and can map dependencies across complex workflows.
• Proactive – You don't wait for problems to appear in reports; you identify and solve them before they affect customers.
• Analytical – You enjoy investigating data, spotting patterns, and getting to the root cause of issues.
• Detail-oriented – You notice small inconsistencies before they become large operational problems.
• Strong communicator – You can explain technical issues clearly to both technical and non-technical stakeholders.

What you'll do:

CRM & Automation Management

• Own and optimize Zendesk and Shopify workflows, automations, tagging, and integrations.
• Improve support operations by reducing manual work and streamlining agent processes.
• Ensure accurate and reliable data flow between systems.

AI Support Systems (Siena AI)

• Monitor, test, and optimize AI performance and customer experience.
• Identify and resolve bugs, broken logic, and integration issues.
• Improve AI responses through prompt and knowledge base optimization.

Troubleshooting & System Reliability

• Investigate and resolve issues across Zendesk, Shopify, APIs, and AI platforms.
• Perform root cause analysis and implement preventative monitoring.

Vendor & Cross-Functional Collaboration

• Act as the main point of contact for AI and support technology vendors.
• Partner with Support, Marketing, Retention, and Operations teams to build scalable solutions.
• Drive system improvements, feature requests, and automation initiatives.

Reporting & Analytics

• Build and maintain dashboards tracking support performance, AI quality, and automation effectiveness.
• Analyze trends and data to identify customer, product, and operational issues before they become larger problems.

What you bring:

Required Experience

• Strong experience in Zendesk administration.
• Experience working in e-commerce environments.
• Experience building workflows, automations, and support operations systems.
• Strong analytical and troubleshooting capabilities.
• Experience working with large datasets and reporting.

Technical Skills

• Zendesk (Critical): Administration, Triggers, Automations, Macros, Integrations, Zendesk Explore.
• Shopify: Customer architecture, Orders and fulfillment flows, Tags and customer segmentation, Metafields.
• AI Platforms: Siena AI or similar AI customer support tools, Understanding of LLM behavior and prompt engineering.
• Data & QA: Root cause analysis, System testing, Data validation, Dashboard building.

What we offer:

• Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Project grants for side ideas, personal initiatives, or creative experiments

Ready to Build the Systems Behind an Exceptional Customer Experience?

If you're passionate about automation, AI, e-commerce systems, and solving complex operational challenges—and you want to own the infrastructure that powers customer support at a fast-growing wellness brand—this role is for you.

Apply now and help us build smarter systems that allow our team to focus on what matters most: serving our customers. 🌊

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Internal IT Support (not customer support)

Working hours: 17:00 – 01:00 (Kyiv time)

VEC-UA is the official representative of the US-based company VEC in Ukraine, focused on innovative technologies in the field of Building Information Modeling (BIM).

We are currently looking for an IT Desktop Support Specialist who will help maintain the stability of our IT infrastructure and provide technical support to company employees.

We are open to different working formats — you can work remotely or choose one of our comfortable offices in Lviv, Dnipro, or Kharkiv. All locations are equipped with backup power and stable internet connection to ensure uninterrupted and efficient work under any circumstances.

Important: this position requires working evening shifts to cover the US time zone.
Working hours: 17:00 – 01:00 (Kyiv time)

Your responsibilities will include:
- Providing technical support to employees at the U.S. office on issues related to computers, software, and network access
- Install, configure, and maintain software and applications on employee workstations
- Troubleshoot and resolve software and connectivity issues on Windows-based PCs
- Support, troubleshoot, license, and maintain the company's enterprise technology stack, including tools such as Google Workspace, Slack, Zoom, Office 365, Teams, ClickUp
- Manage and resolve IT support tickets in a timely and efficient manner
- Assist users by providing guidance and basic training on company IT systems and tools
- Collaborate with the IT Ops Manager to ensure the stable and secure operation of the IT infrastructure
- Maintain accurate records of IT equipment, system configurations, and network assets for inventory and tracking purposes
- Document user accounts, access permissions, and related system information in accordance with internal IT policies
- Collaborate with the IT Ops Manager to implement and manage zero-touch deployment for US-based devices using Rippling
- Monitor deployment processes and ensure systems and device setups are running smoothly and efficiently
- Install, configure, and maintain antivirus and endpoint protection software
- Manage and monitor backup processes to ensure data can be restored in the event of system failure or data loss

Qualifications & Requirements:
- Fluency in English (B1-B2 level)
- Experience in customer service preferably in English
- Active Directory and Group Policy
- Basic understanding of IP, DNS, VPN and skills in diagnosing network problems
- Security knowledge. Anti-phishing and other cyber threats
- Domain administration skills and DNS configuration settings
- Proficient in Google Workspace and Admin Console. Ability to create new domains, manage users, add and manage licenses, accesses, groups, reset passwords, and troubleshoot. Security policies and phishing investigations
- Slack, Zoom, Office 365, ClickUP administration experience
- Experience with Zero-touch deployment, MDM tools (Jamf, Intune, Kandji, etc.)
- SSO and SaaS administration experience

It would be an advantage if you have:
- Skills in supporting and managing licenses and users of Autodesk and Bluebeam software packages
- Experience with the Rippling cloud platform

What we offer:

• A modern office with a strong focus on your comfort, along with high-quality hardware and software
• Medical insurance and paid vacation
• Free access to conferences, forums, and courses for professional development
• Team buildings and corporate events
• Compensation for sports activities and English learning
• And many other benefits!

Our main value is people, which is why we create an environment that encourages personal growth, freedom and responsibility, trust, and support in bringing your ideas to life.

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner and a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.  

Diya is currently expanding its team and looking for an experienced Technical Support Specialist to bridge advanced helpdesk operations, client support, and infrastructure administration. If you are a seasoned tech professional with strong interpersonal skills and a desire to work on dynamic international projects, we’d love to have you on board!

Key Responsibilities

• Advanced Technical Support. Serve as a high-tier escalation point for complex technical issues, diagnosing and resolving hardware, software, network, and system-related problems via ticketing systems, chat, email, and phone.
• Helpdesk & Environment Administration. Manage, secure, and optimize daily operations across Microsoft 365, Active Directory, and office infrastructure environments.
• System Monitoring & Maintenance. Proactively ensure high levels of system availability, performance, and reliability for our clients.
• Process Improvement & Documentation. Create, update, and maintain comprehensive technical documentation, procedural guides, and operational knowledge-base reports.
• Collaboration & Leadership. Support team members, share technical knowledge, and assist in mentoring junior staff when required.

Qualifications & Requirements

• Experience: Minimum of 3 years of hands-on experience in IT administration, advanced helpdesk, or technical support roles.
• Core Technical Stack. Proven experience administering Microsoft 365 (Admin Center, Exchange Online, Azure AD / Entra ID, Teams, Licensing) and Windows operating systems / Windows Server.
• Networking & Infrastructure. Strong knowledge of Active Directory (AD), Group Policy Objects (GPO), DNS, and networking fundamentals.
• Troubleshooting. Ability to diagnose complex technical issues in a Windows environment using event logs, diagnostic tools, and methodical problem-solving approaches.
• Language: B2 level (Upper-Intermediate or higher, both written and spoken) in English for professional communication with international clients.
• Higher education in Information Technology or a related field.
• Soft Skills. Excellent customer service mindset, strong communication and people skills, detail-oriented, self-motivated, and capable of performing under pressure.

Will Be a Plus

• Hands-on experience or working knowledge with Microsoft Azure.
• Administrative/managerial functions, previous mentorship experience, or demonstrated leadership qualities.
• Basic proficiency in PowerShell for task automation.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).

What We Offer

• Remote work environment. 
• Professional Growth. Full sponsorship and support for obtaining relevant industry certifications, alongside paid training.
• Access to a corporate English tutor to help you continuously refine your communication skills.
• Comprehensive healthcare insurance, gym membership compensation, and access to professional psychological consultations to support your well-being.
• Paid vacation and sick leave.
• Real career progression opportunities within a young, friendly, and ambitious international team.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience. 

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations. 

написати:

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote job. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience. 

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations. 

написати:

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner, a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.

Now we are looking for a Technical Support Engineer L3.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.