Technical Support Manager Offline

Responsibilities:

1. Processing incoming requests to create advertising links and their setup:
   • Purchasing and configuring domains / Cloudflare
   • Setting up advertising campaigns in the tracker and at the cloaking service level
   • Working with GitLab: deploying websites according to manuals and generating advertising links in the tracker
   • Sending a test lead and verifying the target page opens correctly
2. Checking integration before actual campaign launch (CRM – cloaker – tracker)
3. Checking link functionality – including domain and server activity
4. Maintaining records of technical resources used for launches:
   • Tracking white-labels/servers/domains/Cloudflare
   • Purchasing or creating backup accounts for hosting/domain providers
   • Keeping tech resource usage up to date, and timely deletion of inactive ones
5. Handling incoming requests from the buying team, trobleshooting and problems solving on the fly
   (e.g., landing/server replacement, checking clicks and events in cloaker and tracker etc.)

Requirements:

1. Experience with hosting providers, domain providers, CDN (e.g., Cloudflare): domain purchases, NS/DNS record configuration
2. Experience setting up SSL certificates
3. Familiarity with trackers (Binom, Keitaro, Voluum, etc.) and cloaking services (Palladium, Adspect, JustClo, etc.)
4. Basic knowledge of HTML/CSS
5. Analytical mindset, structured approach
6. Ability to independently solve problems and willingness to learn

What We Offer:

• Flexible and comfortable remote work
• 8-hour workday + 1-hour break
• Competitive fixed salary
• Opportunities for personal and professional growth
• Direct and open communication with team leaders and owners
• Friendly atmosphere and supportive colleagues at all levels