Junior Customer Success

📍 Location: Remote
💼 Employment Type: Full-time

About AnyBiz.io

AnyBiz.io is an AI-powered platform that automates B2B lead generation and helps businesses scale faster through smart multi-channel outreach and advanced targeting. We're growing fast and looking for smart, driven people to join us on our mission to transform outbound sales.

We’re currently looking for a Junior Customer Success with a background in lead generation to support our growing user base. If you're a strong communicator, analytically minded, and want to help businesses succeed using cutting-edge tools - this opportunity is for you.

What You’ll Do

• Support the CS team in responding to user inquiries via email and live calls 
• Educate users on product functionality, best practices, and optimization strategies 
• Help onboard new users and ensure they’re set up for success from day one 
• Monitor user progress, collect feedback, and offer personalized support 
• Act as a lead gen consultant, advising users on targeting, messaging, and deliverability 
• Analyze user account performance and suggest actionable improvements 
• Troubleshoot issues that may affect campaign performance 
• Communicate user feedback and needs to the product and development teams 
• Assist users with account setup and technical configuration 
• Collaborate cross-functionally to ensure a smooth, responsive customer journey
  
   

What We’re Looking For

• 6+ months of experience in customer-facing roles. 
• Fluent English (written and spoken) - you’ll be communicating with users globally 
• Strong organizational and problem-solving skills 
• A solid understanding of lead generation concepts: targeting, messaging, deliverability, etc. 
• Experience with HubSpot or other CRMs is a plus 
• Curious, self-motivated, and eager to grow in a fast-paced startup environment
  
   

What We Offer

• Fully remote position with flexible working hours 
• Competitive compensation 
• 12 PTO days, 10 sick days, and public holiday recognition 
• Work with a supportive and high-performing team 
• Get hands-on experience with cutting-edge lead generation and AI tools 
• Growth opportunities in Customer Success, Product, or Growth teams
  
   

🎯 If you're passionate about helping users succeed and want to be part of a fast-growing SaaS company - we'd love to hear from you.

📩 Apply now and join the team at AnyBiz.io!