Account Manager
Join Natural Links, a leading global SEO agency specializing in safe link building, robust SEO campaigns, and enhanced brand visibility across industries such as IGaming, CBD, Crypto, Fintech, and SaaS. We're dedicated to delivering tangible value to clients worldwide.
Key Responsibilities of a Support\ Account Manager:
- Advocate for client success by ensuring timely and successful delivery of solutions aligned with client objectives through online conference calls, emails, or chat messengers.
- Monitor project performance and profitability, utilizing key metrics to implement necessary adjustments.
- Stay updated on industry trends to enhance project management methodologies.
- Collaborate with internal teams to resolve technical or operational issues affecting clients.
- Conduct regular internal meetings to provide updates and gather feedback.
- Create invoices and payment links and send them to the client after the order is approved. Enter payment data and all order information into specified documents for accounting and reconciliation.
Primal contact person for the company's existing clients. Includes activities connected with: sending promotional offers and notifications about new services; discussion of new orders as well as the details of each order
Requirements:
- Minimum 1+ year experience in a Support Manager role.
- Excellent verbal and written communication skills in English.
- Ability to build rapport and trust with clients and internal teams.
- Exceptional organizational and time management skills with attention to detail.
- Strong prioritization and multitasking skills in a fast-paced environment.
- Strong analytical and problem-solving skills
- Desire to learn and improve professionally
What We Offer:
- A competitive salary within the range $700-900 with possible growth each quarter.
- Flexible working hours with a focus on results with no micro-management.
- Opportunities for career growth across our expanding service offerings.
- Comprehensive support for professional development and educational needs.
- A collaborative work environment with supportive colleagues.
Preferred Skills and Qualities:
- Familiarity with SEO practices.
- Experience in IGaming, CBD, Crypto, Fintech, or SaaS industries.
- Experience in Google | Excel sheets
- Experience with CRM systems Pipedrive, Zoho etc
Responsibility, initiative, attentiveness, and accountability as personal qualities
Join Us Today: Become a part of our success story, where we help businesses thrive and achieve top Google rankings through safe and effective SEO practices. Grow with us and make a significant impact in the digital marketing landscape.
Apply Now and Elevate Your Career with Natural Links!