Junior Customer Support/Service Desk Representative Offline
Looking for a Customer Support/Service Desk Representative to work on a stable project (healthcare)
Remote, full-time, long-term
Working Schedule: 15:30-00:00 Mon-Fr, Kyiv time
Requirements:
β’ Strong verbal and written English skills
β’ Ukrainian: Fluent
β’ Business communication and soft skills
β’ Ability to work efficiently both independently and with a team
β’ Ability to handle multiple tasks simultaneously, and effectively manage priorities
β’ Critical and consecutive thinking
β’ Strong learning abilities
β’ Corporate ethics
Responsibilities:
β’ Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
β’ Create and process support tickets.
Required skills experience
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