Integration engineer (shifts) Offline

Job Description

Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;

Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;

Hands-on experience with Linux;

English level – upper-intermediate;

Would be a plus:

Superior problem solving, analytical and communications skills;

A strong understanding of IP protocols and telecommunication/cable operator networks;

Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;

Experience with bash/python scripting;

Experience with Salesforce, Jira, Confluence;

Ability to work on flexible hours.

This position requires not frequently travel (once per quartal approximately).

Job Responsibilities

Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment;

Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;

Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Department/Project Description

Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Skill Category

Support

Must Have

Networking

Linux

Nice to Have

JIRA

Python

Salesforce