Integration engineer (shifts)

Job Description
Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
Hands-on experience with Linux;
English level – upper-intermediate;

Would be a plus:
Superior problem solving, analytical and communications skills;
A strong understanding of IP protocols and telecommunication/cable operator networks;
Experience in a technical support organization in a broadcast, communication, satellite, cable, telco or a similar domain;
Experience with bash/python scripting;
Experience with Salesforce, Jira, Confluence;
Ability to work on flexible hours.
This position requires not frequently travel (once per quartal approximately).

Job Responsibilities
Responsible for integration and support in assigned product areas to Harmonic’s regional customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems involving Harmonic and associated equipment;
Report and track design, reliability and maintenance problems or bugs to R&D engineering groups;
Assist, and implement both hardware and software upgrades to the existing Harmonic customer base.

Department/Project Description
Harmonic is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

Skill Category
Support

Must Have
Networking

Nice to Have
JIRA
Python
Salesforce
Linux

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a leader in digital product engineering. We help our clients design and build innovative products, platforms, and digital experiences for the modern world. We help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world.

What is GlobalLogic in numbers:
24,000+ engineers
1,800+ products releases per year
400+ active clients
70+ private label customer labs
35 product engineering centers
14 countries

Visit our website and learn more about GlobalLogic, view our open positions and career opportunities, as well as why you should join us!

Company website:
https://bit.ly/GlobalLogic-career

DOU company page:
https://jobs.dou.ua/companies/globallogic/