Application Support Engineer L3 Offline
Our client helps companies like Pfizer, PepsiCo, and Munich Re empower their people with the best data every day. As a platform for innovation, Alation helps customers create game-changing solutions and products (like a program for early-stage disease detection with Pfizer, or a wind farm offering a guaranteed ROI with Munich Re). And we’re just getting started.
This is an exciting opportunity for a tech-driven person with a broad skill set to join a very dynamic environment and be part of a global team, taking care of a data-driven platform. Our partner is an innovative data-driven company- passionate about helping enterprises create thriving data cultures where anyone can find, understand, and trust data. They pioneered the modern data catalog and are now leading its evolution into a platform for data intelligence.
What you’ll do:
• Provide advanced-level technical support to customers, partners, prospects, and other support engineers;
• Specialize in at least one of the support specialization areas and serve as SME for internal and external customers;
• Contribute to the Alation Support knowledge Base by regularly authoring, editing, and updating technical documentation such as KB articles, runbooks, community FAQs, product documentation, etc;
• Facilitate internal and external technical enablement sessions;
• Build and utilize complex lab setups to replicate and resolve problems.
We’re looking for someone who has:
• 3+ years of experience as a Support Engineer providing enterprise software application support;
• Experience troubleshooting Linux and running shell commands;
• Experience with Relational Database, such Oracle and PostgreSQL, SQL is a must;
• Experience with Web services, such as Apache and Nginx.
Its a plus if you have knowledge in:
• Ability to diagnose and debug applications written in Java and/or Python;
• Postgres (DB internals), JDBC drivers;
• Elasticsearch, NoSQL, MongoDB;
• Hadoop Ecosystem (Hive, HBase);
• Cloud technologies and frameworks such as Kubernetes and Docker.
We offer:
• A friendly and value-driven work environment where mental health, sustainability, and bringing all of ourselves to work are the cornerstones;
• An opportunity to work from home or in one of our Beetroot Spaces
Support for personal and professional development;
• Opportunities to work with purpose-driven global companies that make a positive difference in the world;
• Sport/health and self-development allowance;
• Special offers for Beetroot Academy courses;
• Participation in competence-enhancing events;
• Team building activities including ski trips, Beetroot Breakfasts, online quests, and movie nights.
Does it sound like a good match? Then send us your CV in English. We look forward to getting to know each other!
The job ad is no longer active
Job unpublished on
27 September 2022
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