Presales consultant (Technical sales engineer)

NOVAIT LLC is a technology company focused on contact center solutions. Our team has unique expertise in NLU/NLP technologies, chatbots, speech recognition, and synthesis.

Our specialists have strong knowledge in the technological domains of Genesys, Omilia, Cisco, Verint, Eleveo, Calabrio, and more. We have hands-on experience solving complex technical challenges in the largest contact centers across Ukraine, Azerbaijan, the UK, Saudi Arabia, and worldwide.

We are looking for a Technical Sales / Presales Consultant.

Responsibilities

As a technical sales engineer, you will:

• Provide pre-sales technical assistance.
• Design custom-made solutions.
• Help develop long-term relationships with clients by managing and interpreting their requirements.
• Calculate product specifications and implementation costs.
• Encourage clients to choose our products and services by effectively communicating their value in terms of quality, cost-efficiency, and delivery performance.
• Provide support during tender processes and collaborate on a technical part of contract terms to align client needs with company capabilities and interests.
• Support the internal delivery team with after-sales assistance.
• Deliver product demos and presentations, clearly communicating technical aspects in the context of client requirements.
• Collaborate with other sales team members and technical experts.

Requirements

• Bachelor’s or Master’s degree in a technical field (telecommunications preferred).
• Upper-intermediate level of English.
• Ability to quickly learn new technologies and products.
• Experience in effort estimation and preparing technical specifications.
• Strong analytical and interpersonal skills.
• Presentation skills.
• Knowledge of contact center solutions and telephony is highly desirable.
• Experience in sales or presales would be an advantage.
• Strong negotiation and problem-solving skills.

What we offer

• Competitive salary with regular reviews and bonuses
• Opportunity to learn new products and technologies
• Work with a unique team of professionals
• Multiple interesting project