Technical Support (offline)

Main responsibilities:

Integration and technical support of customers concerning various issues with the platform. Being responsible for supporting activities, integration, and testing of networking equipment at clients’ pre-prod sites. Assisting, and implementing both hardware and software upgrades to the existing customer base.

Requirements:

Knowledge of IP network switching and routing protocols, / stack is desirable;
Experience with ;
Experience with bash/python scripting;
Upper-intermediate English.;
Ability to have flexible working hours – The main schedule is standard – Mon-Fri 10-19, but another schedule 15:00-23:00. is sometimes required
Ability to visit customers in Europe and the Americas.

About ALLSTARSIT

AllSTARSIT is an international Software R&D and talent acquisition service provider established in 2004. The company specializes in software development services for clients across industries as diverse as cybersecurity, healthcare, Fintech, telecommunications, media, and more.
Headquartered in Israel, AllSTARSIT operates development hubs there and also in Ukraine & the CEE Region (with over 700+ talented Software Engineers spread across all locations), and has sales offices in the UK, Germany, and the United States.

Company website:
https://www.allstarsit.com/

DOU company page:
https://jobs.dou.ua/companies/allstars-it/