Jobs

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS reduce their cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

Our product is useful for the clients, we have excellent reviews from the customers and great reputation as an AWS Partner. On average clients stays with us 3+ years. 

It's easy to market & sell, cause it's 100% free for the customers. Our product is free for clients, since our monetisation comes from AWS for providing technical support and serving their customers. Customers get guaranteed results working with Umbrelly. 

We are looking for a founding Head of Sales / CBDO who will scale the company from 100 to 1000 customers. 

You will start your work with hands-on experience and talk with customers, run demo calls and close deals yourself. After you will build the sales department from scratch.

We believe Umbrelly's product should be distributed as wide as possible, so businesses no more waste their budgets on unused AWS resources & cloud waste, and instead use money which Umbrelly save them to grow their businesses.

What We Expect from a Founding Head of Sales:

• 3+ years B2B sales experience, with practical experience closing deals with English-speaking customers.
• Build scalable foundation to scale velocity of sales from 100 to 1000 customers: upgrade presentation, pitch, script and identify patterns which works to achieve 30%+ conversion from demo to deal. 
• Do sales yourself first: Our first clients come from founder-led sales, so we logically expect Head of Sales / CBDO to taste the process first, before expanding the team. 
• A structured approach to sales. We sell a "mono-offer", proven product and believe in following sales scripts and patterns that work rather than reinventing the process for every prospect from scratch. At the same time, we don’t sell to robots - you need to follow the pattern and adopt it for each customer. 
• A proven track record you can demonstrate with numbers. During the interview, we’ll expect you to discuss your previous results clearly: how many revenue you bring, over what period, your and your team conversion rates, average deal size, sales cycle, and other relevant metrics. Knowing the numbers is the must. 
• Intermediate+ English, both written and spoken. You should be comfortable communicating with customers, running calls, writing follow-ups, and handling sales conversations in English.
   

Ultimately, we’re looking for someone who is consistent, result-oriented, and focused on one thing: scale our company from 100 to 1000 customers.

Why Umbrelly is a Great Place to Work and Grow: 

• Base salary + uncapped Comissions & Bonus. The more revenue you bring, the more you earn. Simple. 
• Clear career growth. If you’re ambitious and consistently deliver strong results for 6 months, you’ll have an opportunity to get options & equity compensation. 
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.

• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

  
  Apply for the vacancy and open your contacts on djinni, let's talk! 

Role Overview

We are seeking a highly organised and detail-oriented Casino manager to support the day-to-day running of our online casino. The ideal candidate will have hands-on experience working with the SoftSwiss CMS, with a strong focus on building and managing game sections, tournaments, promotional pages, and all ongoing CMS content updates. In addition, this role plays a key part in coordinating cross-functional operational workflows, ensuring smooth collaboration between Design, Content, Marketing, CRM, and Development teams to deliver projects and campaigns efficiently.

Key Responsibilities

SoftSwiss CMS Management

• Create, update, and optimise game categories, lobbies, landing pages, and tournament pages within the SoftSwiss CMS.
• Upload and configure new game releases, including metadata, tags, artwork, and provider assets.
• Implement and maintain promotional content, banners, and dynamic components across the site.
• Ensure all onsite content is accurate, up-to-date, and aligned with brand and regulatory guidelines.

• Troubleshoot and resolve CMS-related issues in collaboration with technical teams.

   

Operational Project Coordination

• Support the planning and execution of casino campaigns, tournaments, new feature rollouts, and product updates.
• Coordinate workflow between Design, Content, Development, Marketing, CRM and other stakeholders to ensure timely delivery.
• Maintain operational calendars, deadlines, and documentation to ensure smooth campaign production.
• Track tasks, identify blockers, escalate issues, and ensure projects meet quality standards.
• Assist with QA of onsite changes, ensuring all updates are functional and visually correct before go-live.

Production Flow & Process Management

• Oversee the end-to-end production cycle for content and campaign assets.
• Gather requirements, create briefs, and organise task allocation for relevant teams.
• Ensure that all assets, copy, and technical elements are delivered according to spec and integrated correctly in CMS.
• Identify opportunities to improve workflows, documentation, and inter-team communication.

Cross-Department Collaboration

• Work closely with CRM on promotional setups and segmentation requirements.
• Coordinate with Marketing on campaign timelines, messaging, and creative needs.
• Liaise with Development for CMS improvements, bug fixes, or new feature requests.
• Partner with Design to ensure creative assets follow brand and platform guidelines.
• Align with Compliance to ensure content meets regulatory standards.

Skills & Experience Required

• 1–3+ years experience in online casino operations, CMS management, or similar role.
• Hands-on experience with SoftSwiss CMS (or other casino platforms) is highly desirable.
• Strong understanding of casino verticals: games, providers, tournaments, promotions.
• Excellent organisational and multitasking abilities.
• Experience coordinating cross-functional teams.
• Strong attention to detail and quality assurance mindset.
• Ability to work in a fast-paced environment with tight deadlines.
• Basic technical understanding (HTML, CMS structures, asset formats) is a plus.
• Familiarity with project/task tracking tools (e.g., Jira, Asana, Trello).

Personal Attributes

• Proactive and solution-oriented.
• Strong communicator, both written and verbal.
• High ownership and accountability.
• Thrives in structured processes but flexible with real-world challenges.
• Team-player with a collaborative mindset.

What We Offer

• Opportunity to work in a dynamic, fast-growing online gaming environment.
• Cross-department exposure and growth opportunities in casino operations and product.
• Competitive package.
• Supportive team culture and development-focused environment.

Kick-Start Your Career in Tech & Business—Join Logivations!

Love exploring new ideas, discovering new companies, and connecting with people? Curious about Digital Twins, Machine Learning, and Artificial Intelligence?

At Logivations, we use these cutting-edge technologies every day. Our software solutions support leading companies such as adidas, Amazon, Daimler, DHL, and Migros and are used by more than 30,000 users worldwide.

We are looking for a Market Research Agent in Lviv to join our friendly, international team. This is an excellent opportunity for students, recent graduates, and motivated junior professionals—including women interested in entering the technology sector—to gain practical experience and build a promising career in tech and business.

Why You’ll Love This Role

Learn by Doing: Gain practical experience in researching companies and markets, managing business data, using AI tools, and communicating with international clients.

AI-Driven Work: Learn how to use Artificial Intelligence to automate recurring tasks, improve research processes, and work more efficiently.

Collaborative Environment: Join a supportive team that values initiative, new ideas, and personal development.

Career Growth: Develop highly relevant skills in a global technology company working with AI, Digital Twins, and logistics solutions.

International Exposure: Interact with international colleagues and customers while strengthening your communication and language skills.

Flexible and Trust-Based: Benefit from flexible working hours and a trust-based working environment that supports a healthy work-life balance.

Who We’re Looking For

English Skills: You have at least an intermediate level of English and are comfortable using English in your daily work.

German Is an Advantage: German language skills are beneficial but not mandatory.

Confident with AI Tools: You are comfortable working with modern AI tools such as ChatGPT, Claude, and Gemini, or you are highly motivated to become proficient in using them.

Automation Mindset: You understand that AI can be used not only to generate content, but also to automate recurring tasks, structure information, accelerate research, and improve everyday workflows.

People Person: You enjoy researching online, networking, communicating with people, and building professional relationships.

Quick Learner: You can quickly understand new tools, technologies, business models, and concepts.

Team Player: You are reliable, organized, and eager to contribute to an international team.

Analytical Mind: You can identify patterns and trends, evaluate information critically, and keep data accurate and up to date.

Your Day-to-Day

Market Research: Identify interesting companies, industries, and business opportunities around the world and maintain our prospect database.

AI-Supported Research: Use tools such as ChatGPT, Claude, and Gemini to support company research, analyze information, structure results, and increase the quality and speed of your work.

Process Automation: Identify repetitive activities and help develop practical AI-based workflows to automate or simplify them.

Customer Communication: Assist in establishing and maintaining contact with existing and potential clients.

Social Networking: Help promote our company, technologies, and projects through professional social media channels.

CRM Management: Keep our CRM data accurate, complete, structured, and up to date.

Trend Spotting: Monitor emerging business trends, technologies, markets, and competitor activities.

What We Offer

Innovative Projects: Work with advanced business and technology solutions used by leading global companies.

Competitive Pay in Euros: Receive attractive compensation that reflects the requirements of the position and your contribution to the team.

Flexible Working Hours: Combine your work with studies, personal responsibilities, or other commitments in our trust-based culture.

Professional Growth: Build practical skills in market research, international business, CRM management, AI-supported workflows, and process automation.

Hands-On AI Experience: Learn how modern AI tools can be applied productively in real business processes.

International Collaboration: Work closely with colleagues in Lviv and Munich and communicate with customers and partners around the world.

Ready to Grow with Us?

We welcome motivated applicants who are curious, reliable, and eager to learn—especially students, recent graduates, junior professionals, and women looking to start or develop their careers in technology and international business.

Join Logivations and help us shape tomorrow’s technologies—today.

Geniusee, we help businesses thrive through technology partnerships and strengthen the engineering community by sharing knowledge and creating opportunities 🙌
We live by our values: Continuous Growth, Team Synergy, Taking Responsibility, Conscious Openness, and Result-Driven Mindset. Here, you’ll find a safe, inclusive, and supportive environment where your voice is heard, and feedback is welcome 🤗
Whether you want to work from home or from our offices in Kyiv / Lviv / Warsaw with stable electricity and Wi-Fi, we’ve got you covered.

Join us and make an impact 💜

Requirements:
• 3+ years of relevant experience in the IT industry;
• Proven hands-on experience with AWS partnership programs;
• Track record of successfully passing AWS competencies and service delivery programs;
• Experience generating referred leads and supporting internal teams through AWS activities;
• Proficiency in preparing and submitting opportunities via the AWS portal;
• Strong relationship-building skills with AWS representatives; an existing network is a strong advantage;
• Practical experience working with AWS partner funding programs (MDF, PoC, MAP, etc.);
• Familiarity with well-architected frameworks and best practices;
• Strong research and analytical abilities;
• Excellent problem-solving skills and a proactive mindset;
• Exceptional communication and presentation skills;
• Strong time management skills with the ability to work independently and in asynchronous environments;
• Upper-intermediate or higher level of spoken and written English.

Nice to Have:
• Experience working with Google Cloud or other cloud providers;
• Experience in partner engagement and enablement;
• Exposure to emerging technical partnerships;
• Basic understanding of Generative AI concepts;
• Experience working in a KPI-driven environment.

Responsibilities:
• Drive rapid growth of the AWS partnership (both in revenue and strategic presence);
• Design and launch new service offerings across the company;
• Initiate and scale new strategic partnerships.

What you will get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days), public holidays (11 days), and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

We are seeking a skilled and motivated DevOps Engineer to join our dynamic IT team. As a DevOps Engineer, you will be responsible for implementing and maintaining a robust and scalable infrastructure, ensuring the smooth operation of our cloud services, and optimizing our software development and deployment processes. The ideal candidate has a strong background in core IT technologies, cloud services, and automation, and possesses excellent problem-solving and communication skills.

Requirements:
• 1+ year of development experience (preferably Golang, Python, JavaScript) — must have;
• 3+ years of experience with Ubuntu-like Linux;
• Experience with Docker or other container-based technologies;
• Experience with Kubernetes;
• 2+ years of experience running production systems in Amazon AWS and services like ECS, S3, RDS, ELB, SQS, and Lambda ;
• Experience working with AWS Bedrock
• Networking skills: TCP/IP, DNS, load balancers, PKI (TLS), network security, etc;
• Knowledge of CI/CD tools like GitLab, Jenkins, Bitbucket Pipelines, etc;
• Experience with SQL/NoSQL technologies such as MySQL, ElasticSearch, MongoDB, PostgreSQL, and Redis;
• Experience with monitoring tools and metrics;
• Experience with version control systems: GitLab, GitHub;
• Experience with IaC tools such as Terraform, Ansible, or Puppet;
• AWS Associate Solution Architect certification required;
• English: Upper-Intermediate;

Would be a plus:
• Experience with Azure or GCP would be a plus.
• AWS Associate/Professional/Specialty certifications;
• Experience with serverless architectures;
• Familiarity with SRE practices and incident response.

Responsibilities:
• Design, implement, and maintain cloud infrastructure (primarily AWS);
• Build, improve, and support CI/CD pipelines;
• Manage containerized applications using Docker and Kubernetes (or ECS);
• Ensure system reliability, monitoring, alerting, and incident response;
• Implement Infrastructure as Code and configuration management;
• Maintain security best practices, access control, and backups;
• Support troubleshooting and root cause analysis in production;
• Collaborate with developers and QA to improve delivery pipelines;
• Participate in cost optimization and infrastructure improvements;
• Maintain clear technical documentation.

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

About the Role

InterLink is seeking an experienced Project Manager with the background in software development and IT to join our Project Management Office (PMO). Our PMs are responsible for end-to-end project delivery across various sectors. They collaborate closely with clients, developers, and stakeholders, ensuring smooth project execution using Agile methodologies, particularly Scrum.

Responsibilities

As a Project Manager at InterLink, you will:

• manage project delivery from initiation to closure;
• define project scope, goals, and deliverables;
• plan and manage project resources;
• oversee Agile ceremonies (daily stand-ups, sprints);
• manage client communication and expectations;
• ensure timely delivery and alignment with client requirements.

What We Offer

InterLink offers the right candidates:

• a contract-based cooperation;
• work in a dynamic, motivated team;
• opportunities to manage diverse and impactful projects;
• an open knowledge-sharing culture and modern project infrastructure.

If you have experience in product development, project management in outsourcing is twice as fun! You get the satisfaction of delivering a tangible, measurable product while enjoying the variety of working across different domains—keeping things dynamic and preventing boredom.

Expectations

This is what is expected from the successful candidate on this position:

• Long-term Commitment. Our projects are usually long-term. That's why we ask our team members for a minimum of 1 year commitment from their side.
• Full-time Work. Our customers expect us to work full-time on their projects, so we kindly ask our team members the same. On average this means 40 hours per week.
• Synced Schedule. The nature of our projects requires maximum schedule overlap for effective collaboration between everyone involved.

• Team Meetings. We believe that clear communication is the key to success. Our teams have regular meetings: daily sync-ups, planning sessions, code review.
   

  Required Skills:

• We look for the candidates who have:
• minimum 2 years of experience in management in a technology-driven environment;
• good understanding of SDLC and practical experience of running software development projects is a must;
• experience with Agile methodologies;
• ability to make well-informed decisions confidently and take full responsibility for their outcomes;
• strong leadership, planning and communication skills;
• English level — Intermediate+ for verbal communication and correspondence with our UK and US clients.

Recruitment Stages:

• application registration via google form
• technical quiz
• interview with PMO
• interview with CEO
• offer

We're looking for an experienced PHP Engineer to join our Payments team and help build, scale, and maintain our payment gateway infrastructure. You'll work on systems that process financial transactions at scale, integrate with banks and payment providers, and ensure the highest standards of reliability, security, and compliance.

This is a great opportunity for someone who enjoys solving hard technical problems in a domain where correctness, performance, and security genuinely matter.

What You'll Do

• Design, build, and maintain core payment gateway services in PHP
• Integrate with third-party payment providers, acquiring banks, and card networks (Visa, Mastercard, etc.)
• Implement and maintain support for payment methods such as cards, wallets, bank transfers, and alternative payment methods
• Ensure PCI DSS compliance across the codebase and infrastructure you touch
• Build robust systems for transaction processing, reconciliation, refunds, chargebacks, and settlements
• Optimize for high availability, low latency, and fault tolerance in a distributed system
• Write clean, well-tested, well-documented code and participate in code reviews
• Collaborate closely with QA, DevOps, Product, and Compliance teams
• Monitor production systems, investigate incidents, and improve observability
• Contribute to architectural decisions as the platform scales

What We're Looking For

Required:

• 3+ years of professional experience with PHP (PHP 8.x preferred)
• Strong knowledge of a modern PHP framework (Laravel, Symfony, or similar)
• Experience working with relational databases (MySQL/PostgreSQL) — query optimization, transactions, indexing
• Solid understanding of REST/SOAP APIs and third-party integrations
• Experience with message queues (RabbitMQ, Kafka, SQS, or similar)
• Familiarity with payment concepts: authorization, capture, void, refund, chargeback, settlement
• Strong understanding of security best practices (encryption, tokenization, secure key management)
• Experience with Git, CI/CD pipelines, and containerized environments (Docker)
• Excellent problem-solving skills and attention to detail

Nice to Have:

• Direct experience integrating with payment processors (Stripe, Adyen, Worldpay, Braintree, PayPal, etc.)
• Experience with PCI DSS compliance requirements
• Knowledge of fraud detection/prevention systems
• Experience with microservices architecture
• Familiarity with Kubernetes and cloud platforms (AWS/GCP/Azure)
• Understanding of ISO 8583 or other financial messaging standards
• Experience with high-throughput, high-availability systems

Full Remote·Countries of Europe or Ukraine·2.5 years of experience·English - B2·Fintech

We’re looking for a proactive Senior Outbound SDR Lead to support our sales team by building and managing outbound pipeline.

This role is ideal for someone who understands outreach mechanics, is comfortable with volume, and wants to grow into a sales-focused role.

What You’ll Do

• Run high-volume outbound outreach (LinkedIn, email, etc.)
• Identify and research potential leads (founders, decision-makers, heads of departments)
• Personalize outreach messages based on ICP and context
• Manage follow-ups and keep pipeline active
• Manage and update CRM records, spreadsheets, and follow-up queues
• Track outreach performance (reply rates, conversions)

• Support the team with lead research and data enrichment

   

You’re a Great Fit If

• You have experience in outreach / lead generation / SDR support
• You’re comfortable working with outreach targets and volume
• You know how to research and personalise messages
• You can balance speed and quality in execution
• You’re structured, organised, and consistent in daily work

• You work independently and proactively improve workflows

   

Required Skills

• Strong written English (Upper-Intermediate+)
• Experience with outbound outreach or lead generation
• Ability to manage pipelines, follow-ups, and structured workflows
• Confidence working with Google Sheets / CRM systems

• Attention to detail and consistency

   

Nice-to-Have

• Experience with cold email tools (Apollo, Lemlist, Instantly, etc.)
• Familiarity with LinkedIn Sales Navigator
• Basic understanding of B2B sales funnels
• Experience with automation tools (Zapier, Make)
• Experience using AI tools (ChatGPT, etc.) for outreach

• Experience working with US / EU markets

   

With Us You’ll Have

• Fully remote and flexible working schedule
• Performance-driven compensation (hourly or mission-based)
• Fast-moving, no-micromanagement startup environment

Type: Full-time 

English Level: B1 

Polish Level: B2/C1 (Mandatory: Fluent spoken Polish for daily communication)

Position Overview

We are looking for an experienced Senior Backend Magento Developer to lead the technical architecture, custom module development, and system integrations for scalable e-commerce solutions across Poland and the EU market.

In this role, your primary focus will be pure backend development—architecting complex business logic, optimizing database queries, and integrating third-party systems—while maintaining active daily communication with Polish-speaking stakeholders and an international technical team.

Key Responsibilities

• Backend Architecture & Development: Design, build, and maintain complex, scalable backend modules and extensions for Magento 2 / Adobe Commerce following Magento Best Practices.
• API & System Integrations: Develop and optimize REST and GraphQL APIs to seamlessly integrate Magento with external systems (ERP, CRM, WMS, PIM, payment gateways, and delivery providers).
• Performance Tuning & Optimization: Profile server-side execution time, optimize MySQL queries, configure caching mechanisms (Redis, Varnish), and manage search engines (Elasticsearch / OpenSearch).
• Code Review & Mentorship: Conduct thorough code reviews, enforce coding standards, and support mid-level backend developers.

• Technical Communication: Participate in daily standups, backlog refinement, and technical discussions in Polish with local client representatives and in English with the broader project team.

   

Key Requirements

1. Technical Skills (Hard Skills):

• Experience: 5+ years of commercial PHP development, with 3.5+ years focused on Magento 2 backend.
• Magento Core: Deep understanding of Magento 2 backend architecture (Dependency Injection, Plugins/Interceptors, Events/Observers, Repositories, Declarative Schema).
• Databases & Caching: Strong proficiency in MySQL/MariaDB schema design & query optimization, Redis, Varnish, and Elasticsearch / OpenSearch.
• APIs: Extensive experience building and consuming RESTful APIs and GraphQL interfaces.
• DevOps & Tools: Proficient with Git, Docker, Composer, Linux environments, and CI/CD workflows (GitLab CI / GitHub Actions).

• Certifications: Adobe Certified Professional / Expert / Master (Adobe Commerce Developer) is a strong plus.

   

2. Language & Soft Skills:

• Spoken Polish (Mandatory): B2/C1 level. Ability to conduct technical calls, explain complex architecture, and collaborate smoothly with Polish-speaking clients and team members.
• English: B1+

• Problem-Solving: Proactive mindset with strong problem-solving skills and the ability to break down complex business requirements into clear technical tasks.

   

Recruitment Process

1. Recruiter Call (20 mins) — Initial screening and Polish/English language check.
2. Technical Interview (60–90 mins) — Deep dive into Magento 2 backend architecture, API design, database profiling, and real-world scenarios with our Lead Architect.

Requirements:

3+ years of industry experience

Good analytical skills

In-depth knowledge of different testing methodologies, testing types and testing techniques

Web-testing experience

API-testing experience

Experience with browser Dev Tools

Strong knowledge and experience with HTTP, Web-services (SOAP/REST)

Strong knowledge and experience with MySQL (preferred) or MSSQL databases

Knowledge of HTML, CSS, JavaScript

Knowledge of data formats: XML, JSON, CSV.

Experience in test design, test planning, preparing test documentation

Ability to communicate in English (B2+)

Experience with bug tracking systems. Jira will be a plus.

Experience with test management systems.

We offer:

High salary based on your skills and experience

Flexible schedule if needed (we work 11-19)

Join One of the Fastest-Growing Online Education Companies in the World

At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.

Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.

Now we're looking for an experienced Lead Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.

This is a full-time, remote role with a working schedule of 9:00 AM to 6:00 PM EST.

Why This Role Is Different

At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.

You'll Love This Role If You:

• Enjoy solving complex customer challenges with creative solutions
• Thrive in a fast-paced, KPI-driven environment
• Are an exceptional negotiator who can create win-win outcomes
• Love using data to improve processes and business performance
• Enjoy coaching others and sharing best practices
• Are highly organized and take ownership of your work
• Communicate confidently with customers and cross-functional teams
• Believe outstanding customer experiences drive long-term business success

What You'll Do

• Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
• Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
• Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
• Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
• Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
• Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
• Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
• Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
• Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
• Identify opportunities to automate retention processes and improve operational efficiency
• Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses

What We're Looking For

• 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
• Excellent English communication skills, both written and spoken
• Proven experience supporting customers in the US market
• Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
• Experience managing refund requests, payment recovery, billing issues, and installment collections
• Ability to navigate difficult customer conversations with empathy while protecting company interests
• A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
• Strong ownership, problem-solving, and decision-making skills
• Excellent organizational skills and attention to detail
• Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
• Previous leadership, mentoring, or process improvement experience is a strong plus

Nice to Have

• Experience in the online education or EdTech industry
• Experience in high-ticket B2C sales environments
• Previous experience leading or mentoring a retention team
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
• Experience working with subscription or installment payment models
• Knowledge of billing operations, chargebacks, and payment recovery processes
• Experience analyzing customer retention metrics to drive business improvements
• Comfortable working in a fast-paced, performance-driven environment
• Experience collaborating across Sales, Finance, Product, and Customer Success teams
• Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms

What We Offer

• Competitive Compensation:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
• Learn and Grow:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
• Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
• Health & Wellbeing:Gym membership reimbursement,Mental health support, Generous paid vacation allowance

Why Join ELVTR?

• Make an Impact:Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
• Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
• Join a Winning Team:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.

Ready to Help Shape the Future of Online Learning?

If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.

Apply today and become part of ELVTR's next chapter of growth.

ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

Keep IT operations seamless. Build structure. Drive automation.Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!

About Natural Links

About the Role

Key Responsibilities

• Execute link placement campaigns: Regularly build crowd links (forum comments, Q&A platforms, local communities), directory submissions, profile links, and catalog placements.
• Build multi-tier link structures: Deploy Tier 2 and Tier 3 link layers to strengthen existing backlink profiles.
• Optimize speed & volume: Maintain high productivity and accuracy to meet daily and weekly link-building targets.
• Data management: Accurate record-keeping, tracking completed placements in spreadsheets and internal reporting tools.
• Collaborate with SEO Strategists: Follow technical guidelines, anchor lists, and donor requirements provided by the SEO team.

Requirements

• Basic understanding of SEO concepts and off-page optimization strategies.
• High productivity and the ability to handle repetitive, routine tasks quickly without losing quality.
• Familiarity with SEO metrics (DR, DA, spam score) and tools (Ahrefs, Semrush, etc.).
• Basic HTML knowledge (anchor tags, page structures, profile setups).
• Strong attention to detail and self-discipline.
• Intermediate English level (written) to engage naturally on international forums and platforms.

What We Offer

• Competitive compensation tied to performance and efficiency.
• 30 business days of paid time off.
• Flexible working schedule focused on output and autonomy.
• Professional development and clear internal growth opportunities within a fast-growing agency.
• Supportive, friendly team culture with experience in international SEO projects.

We're seeking a talented .NET Developer to help shape the future of blockchain technology in innovative startup. If you're ready to make a real impact in a cutting-edge industry, we'd love to hear from you!
 

Core Competence:
 

• At least 2 years of professional experience in software development with a strong foundation in C#, ASP.NET Core, and Entity Framework.
• Proficiency in managing IIS, MS SQL, Visual Studio, and Docker environments.
• Familiarity with ODBC, LINQ, NUnit, xUnit, NuGet, and RESTful APIs, alongside Git for version control.
• Sound understanding of client-side and server-side architectures.
• Strong analytical thinking, with a structured, math or engineering-oriented mindset and a focus on delivering results.
   

Preferred Qualifications:
 

• Knowledge of ReSharper, experience with Azure, and familiarity with NoSQL databases.
• Experience with AWS and Linux system administration is an asset.
• Active participation in hackathons demonstrates innovative thinking and problem-solving skills.
• Upper-intermediate level of English for clear and effective communication in a global team.
   

What We Offer You:
 

• Competitive Compensation: Your skills and experience will be rewarded with a salary aligned with industry standards and your career ambitions.
• Innovative Work Environment: Be part of a forward-thinking FinTech startup with a culture of continuous learning, including tech talks and participation in hackathons.

• 20 paid vacation days, 3 paid sick days, and a flexible schedule for work-life balance.

   

We're looking for someone who combines a creative strategist and a user acquisition lead — the owner of user acquisition who builds creatives that actually work and personally drives their scaling on Meta Ads. This isn't an execution role inside a ready-made structure. We're looking for someone ready to build the UA function from the ground up into a real system, make decisions on both the numbers and the content, influence business results, and grow together with the product.

Role context:

Product: a digital product for a business audience (details shared at the interview stage).

Geo: Tier-1 — US, Canada, and others.

Channels: Meta Ads (primary). 

Funnels: Web-to-Web and Web-to-App — the funnel is already built and working, no need to create it from scratch.

Spend: a significant monthly budget with an active scaling plan (numbers shared at the interview).

Role split — 60/40:

• 60% Creative: research on competitors, audiences, spy tools; generating ideas and hooks; briefing designers/AI production; analyzing why a creative worked or didn't.
• 40% User acquisition & analysis: launching campaigns, reading the numbers, deciding what to scale and what to kill.

Team philosophy: a small, effective team with no bloated headcount — no juniors, only self-sufficient, strong people.

Zero bureaucracy and zero micromanagement: decisions are made fast, we work for results, not process.

Creatives are produced through an AI pipeline (static/video generation, AI avatars) — you own and run it yourself. This person needs to work hands-on with tools and systems, not "manage vendors."

Compensation:

Base + % of spend with a KPI gate:

• Base salary range — $2,500–4,000 to start (final number negotiable, depending on level).
• Bonus: 2% of monthly spend up to $100k + 2.5% on everything above $100k — no cap: the more you scale, the more you earn.
• Bonus is paid when average monthly CPA is ≤ target cap and early cohort re-bill is at or above the norm (a quality-of-traffic safeguard).
• CPA exceeds cap by up to 15% → bonus rate ×0.5; more than 15% → no bonus for that month.
• Everything is calculated from two numbers (spend + CPA); you see the calculation base in the dashboard.
• Base salary review after 6 months based on results.

Equity: after 12 months of collaboration, based on results — the opportunity to receive a share/option in the product. This is a level of partnership that corporate structures simply don't offer.

Fully remote, no office ties!

A working funnel and product — not a "maybe it'll take off" startup lottery: the funnel is built, there are sales, the job is to systematize and scale.

AI-first approach: creative production runs on an AI pipeline, with budget for tools and freedom to experiment with the stack.

No bureaucracy: direct access to the founder, decisions made within a day, no approvals through five layers of management.

What you'll be responsible for:

• Researching competitors, audiences, and spy tools to generate ideas and hooks. 

• Briefing designers and AI production with high-quality creative requirements. 

• Implementing and developing AI tools in creative production (static/video generation, AI avatars). 

• Building and evolving a creative testing system. 

• Managing Meta Ads campaigns for Tier-1 markets (US, Canada, and others). 

• Forming hypotheses, analyzing test results, and scaling winning creative + targeting combinations. 

• Analyzing campaign performance: CPA, ROAS, cohort analytics, and key business metrics. 

• Scaling ad campaigns without losing efficiency. 

• Contributing to the development of the product's creative and marketing strategy.

What we're looking for:

• AT LEAST 2 years of experience as a User Acquisition Manager or Creative Strategist with a performance focus. 

• Experience working at product companies with a strong performance culture. 

• Hands-on experience managing budgets of $50,000+ per month on Meta Ads. 

• Experience working with Tier-1 markets. 

• Understanding of Web-to-Web and/or Web-to-App funnels. 

• A strong feel for creative: understanding hooks, trends, and why something resonates with an audience. 

• Experience building creative testing processes and making data-driven decisions. 

• Hands-on experience briefing designers and working with AI creative generation tools. 

• Strong analytical skills and systems thinking. 

• Self-driven, with ownership of results.

Nice to have:

• Experience with AppsFlyer, Adjust, AEM, CAPI. 

• Experience with spy tools (AdSpy, PiPiADS, Foreplay, etc.). 

• Experience scaling ad budgets 2–3x while maintaining target metrics.

• Experience with Google Ads or TikTok Ads.

What we offer:

• A hybrid role with a high level of autonomy and influence over the business — on both creative and numbers. 

• Base salary of $2,500–4,000 (depending on experience). 

• A bonus system tied to results and scaling. 

• The opportunity for a compensation review based on performance. 

• A path to equity in the product after a successful collaboration. 

• Fully remote work format. 

• A working product and an already-built sales funnel. 

• An AI-first approach and budget for modern tools. 

• Fast decision-making with no unnecessary bureaucracy.

If you're excited not just to run campaigns or just to make creatives, but to combine both and build a system that scales the product — I'd love to talk.