Jobs at Djinni

Dataweb Global Group is looking for a Customer Experience Manager.

We are looking for a specialist who will help make client service operations transparent, manageable, and efficient. In this role, you will work at the intersection of data and processes: participating in workflows and analyzing how they are executed, identifying bottlenecks and systemic issues, and proposing and implementing improvements that directly impact speed, quality, and overall customer experience — both for internal stakeholders and external clients.

Dataweb Global Group is an international IT infrastructure service provider. We deliver comprehensive IT infrastructure solutions based on dedicated servers, cloud services, and content delivery (CDN).

Our clients are companies that require custom solutions to manage high computational workloads, including VoD platforms, Martech/Adtech, Fintech, AI/ML, gaming, and more.

Our mission is to provide personalized solutions for both business needs and the people behind them.
 

Responsibilities:

• Track key service KPIs (Lead Time, SLA, First Time Fix Rate, Customer Satisfaction), perform regular analysis, and identify deviations
• Analyze client request handling processes, document them, and identify bottlenecks, inefficiencies, and duplication
• Monitor statuses, timelines, agreements, and key milestones of requests and projects
• Identify blockers, risks, and process inefficiencies, and initiate their resolution
• Conduct Root Cause Analysis (RCA) of incidents, distinguishing between systemic and human factors, and provide conclusions and recommendations
• Initiate process optimization and service quality improvement initiatives, including the use of AI tools
• Support the implementation of changes in collaboration with process owners and cross-functional teams
• Maintain and update documentation, and implement standards, templates, and best practices for process and documentation management
• Analyze customer service usage to identify patterns and develop predictive models

Requirements:

• Experience in operations, service delivery, analytics, or project coordination within IT/infrastructure companies
• Experience in analyzing processes, workflows, and operational metrics
• Experience working with key service KPIs (Lead Time, SLA, First Time Fix Rate, CSAT)
• Experience in sales or client communication is a plus
• Understanding of process optimization approaches and continuous improvement practices
• Strong analytical thinking, problem-solving skills, and attention to detail
• Confident PC user with advanced skills in Excel, Google Workspace, Jira, and Confluence
• Experience working with documentation, including creation of SOPs and standards
• Experience collaborating with cross-functional teams and supporting change implementation
• English proficiency at Upper-Intermediate level or higher
• Strong communication skills, ability to interact effectively with different stakeholders, and stress resilience

We offer:

• Competitive payment
• Opportunity to work from any place in Europe (we provide technical support)
• 25 working days for rest annually, and also paid sick leaves
• Different benefits: lunches, insurance, English courses, corporate activities and gifts. Also, we actively support brave Armed Forces of Ukraine soldiers and donate to their needs together
   

Let’s stay strong! 

We look forward to welcoming you as part of our team.
 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Project Marketing Manager!

Requirements:

- 2+ years of experience as a Project Manager or Business Analyst;
- Knowledge of SDLC and project management methodologies (Scrum, Scrumban, Waterfall);
- Experience in analyzing and changing internal business processes and adapting tools (CRM/ERP) to them;
- Experienced user of Atlassian (Jira, Confluence);
- Experience in requirements analysis, resource assessment, project planning, risk and change management;
- Excellent communication skills and ability to resolve conflicts and conduct negotiations;
- Ability to take responsibility and make decisions quickly;
- Ability to work in multitasking mode;
- Upper-Intermediate English level.

Will be plus:

- Experience working with marketing teams or projects;
- Work experience in the field of betting;
- Work experience in the field of Media Buying.

Responsibilities:

- Analysis and change of internal processes and adaptation of tools for effective team work;
- Control and coordination of tasks in the department;
- Creation of tech task and coordination of the technical team;
- Analysis of team needs and construction of reports;
- Interaction with other teams in the department and holding.

What are the conditions and bonuses?

🍀An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

🧑‍💻Laptop & all necessary equipment for work according to the holding standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨‍⚕Medical insurance;

💵Referral program — enjoy cooperation with your colleagues and get a bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🤸‍♀Sport benefit;

🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;

🎳Company events, team buildings.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Data Engineer to join our team!

Requirements:
- 2+ years of experience in the role of data engineer;

- Experience in designing and implementing data processing systems;

- Good knowledge of Python basics (including SOLID design principles);

- HTTP;

- Git (GitLab);
 

Will be plus:

- Columnstore DBs (Clickhouse);

- Airflow;

Responsibilities:
- Communication with clients on the task requirements;

- Write high performance, testable and maintainable code to implement new functionality;

- Take part in technical discussions to come up with solutions for challenging issues;

- Participate in code reviews to ensure code quality and distribute knowledge.

Our benefits to you:
🔸An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🔸Modern corporate equipment based on macOS or Windows and additional equipment are provided
🔸Paid vacations, sick leave, personal events days, days off
🔸Referral program — enjoy cooperation with your colleagues and get the bonus
🔸Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
Rewards program for mentoring and coaching colleagues
🔸Free internal English courses
🔸In-house Travel Service
🔸Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🔸Other benefits could be added based on your location
 

Dataweb Global Group is looking for an experienced Customer Service Engineer to join our Client Service team. This role focuses on handling complex client issues, owning escalations, and ensuring high-quality infrastructure solutions are properly designed, validated, and delivered.
You will act as the highest technical escalation point for customer-facing teams, working closely with customers, L1/L2 support, and internal engineering teams to design/resolve advanced infrastructure challenges.

Dataweb Global Group is an international hosting and IaaS service provider delivering enterprise-grade infrastructure solutions, including Bare Metal, cloud platforms, and content delivery services (CDN).

We support customers operating high-load and mission-critical systems such as VoD platforms, AdTech/MarTech, FinTech, AI/ML workloads, gaming, and more.

Our mission is to provide personalized solutions for businesses and the people behind them.

Responsibilities:

• Act as a bridge between technical teams and the client, ensuring mutually beneficial collaboration
• Troubleshoot and resolve advanced problems involving servers, networks, storage, and cloud environments
• Analyze customer requirements and assist in designing robust, scalable infrastructure solutions
• Align proposed solutions with the client, clearly explaining technical parameters and trade-offs using best practices
• Coordinate and oversee the full internal workflow related to orders, ensuring effective communication with customers and technical teams at all stages
• Ensure that the final solution meets the initial client requirements
• Manage full documentation for each order (contracts, invoices, etc.) and maintain accurate records in internal systems
• Collect and analyze request data, generating insights and improvement proposals based on findings

Requirements:

• Experience in IT infrastructure (hosting, cloud, data centers, CDN)
• Deep understanding of:
  • Server hardware (CPU, RAM, storage, RAID, GPU)
  • Linux-based systems (strongly preferred)
  • Networking fundamentals (TCP/IP, routing, firewalls, load balancing)
• Experience supporting B2B customers and participating in designing technical solutions
• Experience designing technical solutions or configurations tailored to client needs
• Ability to explain complex technical concepts in a clear and simple way
• Experience working with documentation and technical specifications
• English proficiency at Upper-Intermediate level or higher
• Strong communication skills and structured thinking
• Results-oriented mindset with the ability to find optimal solutions

We offer:

• Competitive payment
• Opportunity to work from any place in Europe (we provide technical support)
• 25 working days for rest annually, and also paid sick leaves
• Different benefits: lunches, insurance, English courses, corporate activities and gifts. Also, we actively support brave Armed Forces of Ukraine soldiers and donate to their needs together

Let’s stay strong!
We look forward to welcoming you as part of our team.

We are looking for an ML Ops Engineer who will be responsible for building and maintaining infrastructure for ML systems in production.

What you will do

• Deploy and maintain ML systems in production
• Work with model serving frameworks and ensure their stable operation
• Operate and scale GPU workloads
• Set up and maintain MLOps processes (model registry, experiment tracking, deployment automation)
• Use infrastructure-as-code approaches to manage infrastructure
• Write and maintain Python code

What we expect

• 3+ years of experience in ML Ops, Platform Engineering, or SRE for ML systems
• Experience with model serving frameworks (vLLM, TGI, Triton, or similar)
• Strong experience with containerization and orchestration, including GPU workloads
• Hands-on experience with MLOps tools (model registries, experiment tracking, deployment automation)
• Proficiency in Python
• Experience with infrastructure-as-code

Nice to have / Important

• Ability to effectively use AI coding assistants for rapid prototyping, debugging, and refactoring
• Strong engineering judgment and the ability to maintain high standards when using AI tools

VIP Manager (iGaming)
 

Responsibilities
— Manage a portfolio of VIP clients following established scripts and guidelines.
— Maintain daily/weekly touchpoints (messengers / calls / email), based on individual client needs.
— Provide basic personalized offers using a bonus matrix (cashback / free spins / free bets / bonuses).
— Control bonus issuance and ensure compliance with terms & conditions.
— Collect and analyze client feedback.
— Handle escalations (payments / verification / risk / support).
— Prepare basic reports as required.
 

Requirements
— 1.5–2+ years of experience in iGaming / online casino.
— Proven experience handling client objections.
— Strong understanding of VIP customer service and communication.
— High level of responsibility and attention to detail.
— стрессоустойчивость, гибкость и адаптивность.
— Excellent communication skills.
— Ability to multitask and work in a fast-paced environment.
— Team player mindset.
— Results-driven with understanding of key KPIs.
 

Languages
— English: B2+
 

Nice to Have
— Experience working with iGaming B2B CRM systems.
 

Working Conditions
— Remote work.
— Flexible start of the working day.

• Project Description:

  Our client is a leading global Financial markets data provider that runs many change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high-frequency, and low-latency data management chain.
  We are seeking a Senior DevOps Engineer for Real Time Data Distribution System in the Real Time Core team. The successful candidate will combine strong technical and collaboration skills in a demanding and dynamic environment. You will work directly with your team and with groups across the organisation to ensure the best service for our client base.
  You will be a member of a multi-skilled team building and maintaining components for our market leading our system. We strive for our engineers to work within agile teams that emphasize standard process and believe quality is everyone's responsibility. They bring an enthusiastic attitude whilst making sure they share their knowledge while removing constraints.

• Responsibilities:

  Key Responsibilities:
  • Engaging with the product owner, team lead, architects and other members of the global team you'll help build world-class solutions to address our customer needs.
  • Demonstrating a consistent focus on quality and security, you'll deliver reliable, and robust solutions.
  • Manages own workload and promotes an inclusive and open culture.
  • Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
  • Actively participating in Scrum meetings, you'll give timely status updates to the Team Lead and/or Scum Master on areas for which you are responsible.
  • Through agile retrospectives and reviews, you'll analyse and adapt, finding innovative ways to enable your team work more effectively delivering on time to defined standards of quality.
  • You'll need to able to work well under pressure and be adept at taking problems and seeing them through to resolution with minimal supervision.
  • You'll be an excellent communicator and very client focused with strong interpersonal skills.
  • You'll ensure that the Knowledge Base is kept up to date with the team's knowledge and technical issues resolution.
  • Second line point of escalation in event of a major incident.
  • Occasional weekend or evening deployment work.

• Mandatory Skills Description:

  • 8+ years of proven experience as a DevOps Engineer or similar role.
  • Recent 5+ years of hands-on experience in large-scale Azure projects.
  • Experience with AWS.
  • Good working knowledge of Terraform.
  • Experience with CI/CD tools and practices (Gitlab, Jenkins).
  • Knowledge of containerization tools such as Docker and Kubernetes.
  • Experience with Monitoring platforms (Datadog, Prometheus/Grafana, Cloudwatch, Azure Monitor)
  • Experience with Monitoring Integration (statsd, OpenTelemetry, APM) is a plus.
  • Working experience with scripting languages like Python.
  • Working experience with Memory safe languages (Java, Go, Rust) is a plus.
  • Strong knowledge of networking concepts and protocols (TCP/IP, UDP, multicast).
  • Strong written & verbal communication skills.

• Nice-to-Have Skills Description:

  • Financial domain experience.
  • Degree in Computer Science or Engineering or equivalent.

• Languages:
  • English: B2 Upper Intermediate

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for Full-Stack Developer (Node.js + Vue.js).

Requirements:

• 3+ years of commercial experience with Node.js
• Strong experience with Vue.js
• Solid knowledge of TypeScript
• Experience with MongoDB
• Hands-on experience with AWS (EC2, S3, etc.)
• Understanding of REST APIs and backend architecture
• Experience with Git
• Upper Intermediate English level

What the company offers:

• Constant and interesting work with foreign clients
• Flexible working hours
• 50% cost compensation of sports, English lessons
• Annual paid 30 days vacation and paid sick days
• Medical insurance policy

Responsibilities:

• Develop and maintain backend services using Node.js
• Build and improve frontend features using Vue.js
• Work with MongoDB databases
• Deploy and maintain applications in AWS
• Collaborate with cross-functional teams
• Participate in code reviews and technical discussions

VIP Lead 

We are looking for a VIP Lead to manage and grow our VIP segment (low, mid, high rollers). You will lead the VIP team, develop and optimize the VIP program, and drive retention and revenue growth from high-value players.
 

Responsibilities

• Lead and manage the VIP team, ensuring high performance.
• Develop and enhance the VIP program (levels, bonuses, privileges).
• Define VIP strategies to improve retention, upgrades, and revenue.
• Oversee key metrics: GGR, ARPU, LTV, retention, churn.
• Personalize VIP player journeys and communications.
• Collaborate with CRM, product, analytics, and payments teams.
• Analyze VIP program performance and implement improvements.

Requirements

• 3+ years in iGaming / betting / casino, with VIP experience.
• Proven experience managing a team of VIP or account managers.
• Strong understanding of key metrics: GGR, ARPU, LTV, retention, churn.
• Experience building or improving VIP programs.
• Analytical, strategic thinker with excellent communication skills.
• English B2+
   

Tools: Slack, Jira, Confluence, CRM systems.
 

Personal Traits: Proactive, independent, leadership mindset, team-builder.
 

KPIs / Goals

• VIP GGR growth
• Increase in VIP ARPU
• Improved VIP retention
• Reduced churn
• More upgrades to high-level VIP

Working Conditions

• Competitive salary
• 5/2 working schedule
• Flexible start time

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

We are located in Lviv and currently work in an office format. For candidates from other cities, we offer relocation (an apartment located near the office, this option is free).

What we expect from the candidate:

•Solid understanding and ability to the practical application of HTML/CSS, JavaScript and TypeScript. 

•Proofed experience in Node.js with Express.js and Nest.js frameworks.

 •Knowledge of MySQL, PostgreSQL, MongoDB and Redis.

•Deep knowledge and understanding of networking - REST API standards, HTTP/HTTPS methods. 

•Solid understanding of React/Next.js. 

•Experience with Git. 

what we offer:

- free study in our Corporate English Academy

- growth and development opportunities for young developers even if you have no commercial experience

- regular salary review (after the completion of each contract)

- provision of Apple equipment

- comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee, pastries).

- timely payment of salaries.

- corporate events, teambuildings, etc.

- working on projects side by side with Senior developers, which will give you the opportunity to learn and develop.

Project description

By applying for this position, you may join one of the most respected and rapidly growing institutional investors globally. Our client is a professional investment management organization that manages funds to ensure long-term sustainability. The company invests across all major asset classes, including public equity, private equity, real estate, infrastructure, and fixed-income instruments, with offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg, and Mumbai.

The client attracts and selects high-caliber individuals from top-tier institutions worldwide. Joining the team offers the opportunity to work with diverse and inspiring colleagues and approachable leaders, engage in stimulating work within a fast-paced and intellectually challenging environment, and gain accelerated exposure and responsibility. There are also global career development opportunities and the motivation of contributing to an important social purpose grounded in strong principles. The organization maintains a deeply rooted culture centered on integrity, partnership, and high performance.

If you are passionate about performance, value a collegial and collaborative culture, and uphold the highest standards of integrity, this opportunity may be right for you.

Responsibilities

The Technical Lead will oversee the technical strategy and execution of fintech projects, managing a distributed team of Python developers and ensuring seamless delivery on AWS infrastructure. This role merges technical leadership, people management, and client communication, requiring a proactive and empathetic approach to both technology and team development.

Key Responsibilities

Lead and coordinate a remote development team across multiple time zones to deliver high-quality fintech software solutions.

Oversee project architecture, development, deployment, and performance optimization using Python and AWS.

Ensure robust, scalable, and secure system design aligned with fintech industry standards and compliance requirements.

Build and maintain strong client relationships, providing regular progress updates and strategic technical insights.

Conduct regular performance reviews, one-on-one check-ins, and mood monitoring to foster engagement and well-being within the team.

Mentor engineers, support professional growth, and encourage knowledge sharing across teams.

Manage project timelines, risks, and dependencies in accordance with agile principles.

Identify and drive improvements in development processes, collaboration practices, and product quality.

Collaborate with product managers and business stakeholders to align technical solutions with strategic goals.

Skills

Must have

Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

8+ years of experience in software engineering with at least 2 years in a technical leadership role.

Proven expertise in Python development (Django, FastAPI, Flask, or equivalent).

Solid experience with AWS (ECS, Lambda, S3, CloudFormation, RDS or similar services).

Previous experience leading distributed or cross-cultural engineering teams.

Strong communication skills and ability to manage relationships with both internal and external stakeholders.

Demonstrated success delivering fintech systems (e.g., payment gateways, banking APIs, compliance tools).

Deep understanding of Agile/Scrum methodologies.

Fluent in English (written and spoken).

Nice to have

Knowledge of financial regulations (PSD2, AML/KYC, PCI DSS).

Experience with CI/CD pipelines, automated testing, and DevOps practices.

Experience with data security, encryption, and financial-grade API design.

Passion for innovation, continuous improvement, and building high-performing teams.

Languages

English: C1 Advanced

• Project Description:

  Our client is a leading global Financial markets data provider that runs many change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high-frequency, and low-latency data management chain.

  
  We are seeking a Senior DevOps Engineer for Real Time Data Distribution System in the Real Time Core team. The successful candidate will combine strong technical and collaboration skills in a demanding and dynamic environment. You will work directly with your team and with groups across the organisation to ensure the best service for our client base.

  
  You will be a member of a multi-skilled team building and maintaining components for our market leading our system. We strive for our engineers to work within agile teams that emphasize standard process and believe quality is everyone's responsibility. They bring an enthusiastic attitude whilst making sure they share their knowledge while removing constraints.

   

• Responsibilities:
  • Engaging with the product owner, team lead, architects and other members of the global team you'll help build world-class solutions to address our customer needs.
  • Demonstrating a consistent focus on quality and security, you'll deliver reliable, and robust solutions.
  • Manages own workload and promotes an inclusive and open culture.
  • Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
  • Actively participating in Scrum meetings, you'll give timely status updates to the Team Lead and/or Scum Master on areas for which you are responsible.
  • Through agile retrospectives and reviews, you'll analyse and adapt, finding innovative ways to enable your team work more effectively delivering on time to defined standards of quality.
  • You'll need to able to work well under pressure and be adept at taking problems and seeing them through to resolution with minimal supervision.
  • You'll be an excellent communicator and very client focused with strong interpersonal skills.
  • You'll ensure that the Knowledge Base is kept up to date with the team's knowledge and technical issues resolution.
  • Second line point of escalation in event of a major incident.
  • Occasional weekend or evening deployment work.

   

• Mandatory Skills Description:

  • 8+ years of proven experience as a DevOps Engineer or similar role.
  • Recent 5+ years of hands-on experience in large-scale Azure projects.
  • Experience with AWS.
  • Good working knowledge of Terraform.
  • Experience with CI/CD tools and practices (Gitlab, Jenkins).
  • Knowledge of containerization tools such as Docker and Kubernetes.
  • Experience with Monitoring platforms (Datadog, Prometheus/Grafana, Cloudwatch, Azure Monitor)
  • Experience with Monitoring Integration (statsd, OpenTelemetry, APM) is a plus.
  • Working experience with scripting languages like Python.
  • Working experience with Memory safe languages (Java, Go, Rust) is a plus.
  • Strong knowledge of networking concepts and protocols (TCP/IP, UDP, multicast).
  • Strong written & verbal communication skills.

Job Description

Must have requirements:

• Overall 5+ years of commercial experience;
• Overall 3 + years of Kernel and Linux development experience;
• Experience with Linux System development (C/linker gcc/clang);
• Experience with Linux Kernel drivers (in tree/out of tree) development;
• Understanding of Linux internals knowledge (device drivers, interrupt handling, synchronization, memory management, processes, etc.);
• Experience with Kernel space and user space debugging;
• Git (github/gerrit) or any large source code management experience;
• Experience with build systems (make/Cmake/Yocto/OpenEmbedded technology);

Nice to have:

• Linux optimization techniques;
• Expirience with Kernel versions 4x-6x;
• Experience with python/bash/perl/lua;
• Contribution to various open-source projects will be a plus;

Job Responsibilities

• Develop Linux system-level patches for customer's internal distro based on OpenEmbedded/Yocto;
• Support and migration of an internal Linux distro to new versions of OpenEmbedded;
• Develop and maintain system software (libraries);
• Linux kernel versions migration;
• Develop and maintain build systems;
• Analyze product failures, fixing bugs and identify potential solutions;
• Software components integration (drivers, system libraries, applications);
• Customer-specific features development and upstreaming;
• Close interaction with opensource community;
• Collaborate with the other departments for requirements capture and clarification;
• Analyze system/subsystem performance and suggest optimization;

Department/Project Description

The American multinational technology company that designs, manufactures, and sells networking equipment. It's the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected.

As part of our team, you'll be involved in various Linux kernel and userspace development, migration to new Linux kernels and OpenEmbedded versions, new features development, upstreaming features and patches to the community, and customer internal team support. Our team works closely with the community, and everyone contributes there.

Skill Category

Linux Kernel

Keyskills - Must Have

• C-Linux
• Linux
• C
• Linux Kernel
• Kernel development

Keyskills - Nice to Have

• Yocto
• Python
• Bash
• Perl
• Clang

We are inviting an experienced and analytical Product Manager (Partnership) to join our team and take ownership of our global partner ecosystem.

This role is for a proactive product leader who can scale IB portals and affiliate programs, optimize partner onboarding flows, and improve tracking, payout, and reward systems. You will work closely with business development, design, and engineering teams to drive partner growth, enhance the partner experience, and deliver measurable business impact.

Join our team to influence a global partner network and shape the future of partner-driven trading growth!

Responsibilities

• Own the product lifecycle for the Partnership domain: from strategy and roadmap optimization to feature rollout and iteration
• Conduct regular CustDev sessions with key regional partners globally to understand their operational bottlenecks and needs
• Write detailed PRDs to refine complex backend logic (e.g., optimizing how a multi-tier rebate is calculated when a trade is partially closed)
• Collaborate with the Business Development/Partnership team to deliver product enhancements that help them pitch and onboard large affiliate networks

• Continuously optimize the partner onboarding flow, reducing friction for new IBs to start operating and referring traffic

   

Requirements

• 3+ years of Product Management experience, with a proven track record in developing and optimizing B2B/B2B2C products, Affiliate Platforms, IB Portals, or AdTech solutions
• Deep understanding of partnership reward models (CPA, Revenue Share, Rebates, CPL) and multi-level commission structures typical for financial services
• Strong technical grasp of marketing tracking systems: cookies, attribution models, Server-to-Server (S2S) postbacks, API integrations, and tracking links
• Experience in improving or managing complex billing, financial calculation, or payout engines
• Excellent data analytics skills to measure product usage and optimize the partner experience
• B2B Empathy: Deep understanding of a partner’s mindset. You know that for an IB, your product is their core business infrastructure
• Commercial Acumen: Ability to align product improvements with the business goals of both the company and the partners to maximize mutual revenue
• Cross-functional Collaboration: Proven ability to work tightly with Business Development (Sales), Finance, Legal, and Engineering teams

• Problem-Solving under Pressure: Affiliate tracking and payouts involve high stakes; you must be able to resolve critical edge cases calmly and structurally

   

Will be a plus

• Direct experience working with IB programs in the CFD, Forex, or Crypto exchange industries
• Experience scaling custom-built, in-house partnership ecosystems and tracking solutions from the ground up

• Understanding of global regulatory and compliance nuances regarding partner payouts and affiliate marketing in the financial sector

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Our client is a leading global Financial markets data provider that runs many change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high-frequency, and low-latency data management chain.
We are seeking a Senior DevOps Engineer for Real Time Data Distribution System in the Real Time Core team. The successful candidate will combine strong technical and collaboration skills in a demanding and dynamic environment. You will work directly with your team and with groups across the organisation to ensure the best service for our client base.
You will be a member of a multi-skilled team building and maintaining components for our market leading our system. We strive for our engineers to work within agile teams that emphasize standard process and believe quality is everyone's responsibility. They bring an enthusiastic attitude whilst making sure they share their knowledge while removing constraints.

• Responsibilities:

  Key Responsibilities:
  • Engaging with the product owner, team lead, architects and other members of the global team you'll help build world-class solutions to address our customer needs.
  • Demonstrating a consistent focus on quality and security, you'll deliver reliable, and robust solutions.
  • Manages own workload and promotes an inclusive and open culture.
  • Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
  • Actively participating in Scrum meetings, you'll give timely status updates to the Team Lead and/or Scum Master on areas for which you are responsible.
  • Through agile retrospectives and reviews, you'll analyse and adapt, finding innovative ways to enable your team work more effectively delivering on time to defined standards of quality.
  • You'll need to able to work well under pressure and be adept at taking problems and seeing them through to resolution with minimal supervision.
  • You'll be an excellent communicator and very client focused with strong interpersonal skills.
  • You'll ensure that the Knowledge Base is kept up to date with the team's knowledge and technical issues resolution.
  • Second line point of escalation in event of a major incident.
  • Occasional weekend or evening deployment work.

• Mandatory Skills Description:

  • 8+ years of proven experience as a DevOps Engineer or similar role.
  • Recent 5+ years of hands-on experience in large-scale Azure projects.
  • Experience with AWS.
  • Good working knowledge of Terraform.
  • Experience with CI/CD tools and practices (Gitlab, Jenkins).
  • Knowledge of containerization tools such as Docker and Kubernetes.
  • Experience with Monitoring platforms (Datadog, Prometheus/Grafana, Cloudwatch, Azure Monitor)
  • Experience with Monitoring Integration (statsd, OpenTelemetry, APM) is a plus.
  • Working experience with scripting languages like Python.
  • Working experience with Memory safe languages (Java, Go, Rust) is a plus.
  • Strong knowledge of networking concepts and protocols (TCP/IP, UDP, multicast).
  • Strong written & verbal communication skills.