Jobs at Djinni

An international digital marketing agency focused on the iGaming niche is looking for a Project Manager to join our growing remote team.
 

✅ Requirements

• 1+ year of experience as a Project Manager in the iGaming industry
  or experience as Support / Customer Success / Account Manager in a digital company
• Strong communication & client-management skills
• Ability to manage tasks, priorities, timelines, and resources
• Confident English (written & spoken)
• Advanced Google Sheets user
• Understanding of (or motivation to learn) digital marketing processes: SEO, outreach, content
• Proactive problem-solver with structured and responsible approach
   

🎯 Responsibilities

• Act as the main communication link between clients and internal teams
• Fully manage the project lifecycle — from brief to final delivery and reporting
• Translate client requests into clear, structured tasks and priorities
• Create and manage tasks in a task manager (e.g., ClickUp / Asana / Notion)
• Coordinate internal teams and ensure on-time, high-quality delivery
• Prepare and share status and performance reports with clients
• Maintain project documentation, budgets, and control reports
• Ensure high levels of client satisfaction and communication transparency
   

💼 We offer

• Full-time remote position
• Schedule: Monday–Friday, 10:00–18:00 (GMT+2)
• Dynamic international environment with a proactive team
• Growth opportunities in the fast-evolving iGaming & digital marketing industry
• Internal training and continuous professional support
• Structured workflows & strong operational assistance
• Performance-based bonuses and rewards

About us:
VI Corp Consulting is a leading consulting firm specialising in global business formation, FinTech development, licensing and ready-made international company solutions. We help clients start international businesses quickly by providing ready-made companies an full-service offering: company registration, financial licensing, payment & crypto solutions and more. 

What you will do:
 • Find and contact potential business clients
 • Explain our services and help choose the right solution
 • Lead the sales process from first call to signed deal
 • Build long-term relationships with clients
 • Work closely with our legal and operations teams

We are looking for:
 • Experience in B2B Sales (consulting, finance or legal background is a plus)
 • Strong communication and negotiation skills
 • English at a confident working level
 • Legal education is a big advantage
 • Proactive, confident, result-oriented

What we offer: 
 • Stable base salary +high % from sales 
 • Modern office in the center of Warsaw
 • Growth in the international FinTech field

Interested? We would love to meet you!
Share your CV or a short message about yourself.
We will get back to you as soon as possible :) 

We are seeking a detail-oriented and technically proficient Data Engineer to join our team. This role focuses on structuring, modeling, and analyzing client data, primarily for use in graph-based environments such as Neo4j.

The ideal candidate will have strong data modeling skills, proficiency in Python and database technologies, and the ability to work closely with clients to deliver actionable insights.

Key Responsibilities

Data Structuring & Contribution
– Analyze, understand data structures, and interpret data files (e.g., CSV, PDF, Excel) received from clients.
– Organize and structure raw data into clean, usable formats for downstream modeling and analysis based on domain-driven design (DDD) or data mesh principles.
– Learn and adopt the internal data platform’s workflows and tooling.
– Contribute to platform improvements and maintain alignment with evolving technical standards.
– Work on data governance, metadata management, and documentation of models.
– Work closely with the team lead and development team, primarily on customer-facing, consulting-style projects and platform improvement.

Data Modeling
– Design and prepare data schemas and models, primarily for use with the Neo4j graph database.
– Map client data to the defined Neo4j schema using Pydantic models.
– Define and manage schema evolution, normalization/denormalization, data integrity constraints, and indexing strategies.
– Strong general data modeling skills are essential (Neo4j/graph modeling experience is a plus but not required).

Data Analysis & Visualization
– Perform exploratory data analysis using Neo4j Bloom or similar BI tools.
– Present insights and visualizations to internal teams and clients to support understanding and data-driven decision-making.

Client Interaction & Communication
– Join and participate in customer-facing meetings to gather data requirements and present findings.
– Communicate clearly with clients to discuss datasets, schemas, and analysis results.
– Participate in standups and sync meetings, typically held between 8 am – 1 pm PST.

Required Experience:

• Experience with knowledge graphs in both production and non-production projects.
• Hands-on experience with Neo4j is preferable. Alternatively, experience with Amazon Neptune, OrientDB, JanusGraph, Azure Cosmos DB, or TigerGraph is also valuable.
• Candidates who have experimented with Neo4j and are willing to ramp up in graph technologies quickly are welcome.
• Proficient in Python, including libraries such as pandas, polars, pydantic, numpy, typing, and Jupyter Notebook.
• Proficient in SQL and Cypher queries.
• Strong background in conceptual, logical, and physical data modeling.
• Experience designing and implementing relational and non-relational (NoSQL/graph) schemas.
• Familiarity with modern AI tools, including LLMs, embeddings, agentic systems, and tooling for unstructured data processing and intelligent automation.

We are looking for a skilled VFX Animator to create high-quality skill animations for a 3D game built in Unity. The animations will represent player abilities, spells, and attacks — each with strong visual appeal and impact. An example reference of the expected level of detail will be provided.

The ideal candidate should have experience creating game-ready animations and VFX, and a solid understanding of animation production pipelines for Unity.

🔧 Responsibilities:

• Create high-quality skill and ability animations for a 3D character-based game in Unity
• Integrate and test animations directly within Unity (including timing, transitions, and effects)
• Collaborate with designers and developers to ensure gameplay readability and visual balance
• Optimize animations and VFX for performance while maintaining a high level of detail
• Deliver clean, game-ready animation files compatible with Unity’s animation system

✅ Requirements:

• Strong understanding of animation principles and VFX integration
• Familiarity with Unity Animator, Timeline, and particle systems
• Ability to balance visual detail and optimization for real-time performance

📦 Project Details:

• ~20 skill animations in total
• For now, we are collecting quotes per skill at a similar level of detail
• Reference examples will be shared upon discussion

N-iX is one of Ukraine’s fastest-growing and most recognized tech companies, partnering with global industry leaders and Fortune 500 clients. With major development centers in Lviv, Kyiv, Ivano-Frankivsk, and growing hubs across the country, we unite 2,400+ talented professionals globally. Enjoy flexible working formats, vibrant professional communities, extensive growth opportunities, and a supportive culture that has earned recognition from DOU and EY as a top IT employer in Ukraine.

N-iX is searching for a creative and skilled Content Specialist / SMM to join our HR Marketing team and play a vital role in building and enhancing our employer brand globally. The ideal candidate will focus on crafting compelling content for our website, social media platforms, and creative marketing campaigns. This role is an exceptional opportunity for individuals who are passionate about writing, fluent in English, and eager to be part of a dynamic team that drives N-iX’s global employer brand.

Responsibility:

• Develop and implement creative talent marketing strategies to strengthen N-iX’s employer brand across various digital platforms.
• Create engaging and innovative content for the company website, social media channels, and marketing campaigns tailored to attract top talent and showcase N-iX as an employer of choice.
• Collaborate with the HR and Marketing teams to identify key messages and themes that resonate with potential employees and reflect N-iX’s culture and values.
• Write and edit compelling copy for creative marketing materials, employee stories, company culture highlights, and other employer branding materials.
• Manage and optimize N-iX’s presence on social media and professional networks, ensuring consistent and impactful employer branding.
• Conduct market research and stay updated on the latest trends in employer branding and talent marketing.
• Work closely with designers and other stakeholders to create visually appealing and coherent branding materials.
• Measure and report on the effectiveness of marketing campaigns and content, using insights to continuously improve strategies.
• Engage in employer branding initiatives, including events, webinars, and workshops that promote N-iX as a great place to work.

Qualifications:

• 2+ years of experience in content creation, preferably focusing on employer branding.
• Advanced (C1) or higher level of English proficiency.
• Proven ability to craft engaging and innovative content that resonates with diverse audiences.
• Strong understanding of social media platforms, content management systems, and SEO principles.
• Excellent communication and collaboration skills, able to work effectively with cross-functional teams.
• Creative thinking and strategic planning abilities, with a knack for storytelling and employer branding.
• Experience in managing multiple projects with strict deadlines and a strong sense of ownership.
• Analytical skills to interpret performance metrics and adapt strategies accordingly.
• Familiarity with the tech industry and an understanding of what attracts top talent in this sector.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Requirements:

• Strong expertise with Google Cloud Platform (GCP) and the ability to troubleshoot and resolve platform challenges with ease
• Hands-on experience working with Cloud Run, Cloud Armor, GKE, and IAMs
• Expert-level skills in Terraform, designing and managing infrastructure as code at scale in enterprise environments
• Solid experience with HashiCorp Vault, especially in roles and permission management
• Proven track record in CI/CD pipelines using GitLab (enterprise-scale)
• A strong understanding of networking, including complex architectures
• Experience running and maintaining production-grade, high-load systems
• Knowledge of F5 load balancing (L5, L7)
• Good problem-solving and troubleshooting skills
• English – intermediate+

Nice to have:

• Knowledge of other cloud platforms (AWS, DigitalOcean, etc.)
• Experience with Docker, Helm

Responsibilities:

• Design, implement, and maintain infrastructure in GCP.
• Work closely with GCP support teams.
• Automate infrastructure provisioning and configuration using Terraform
• Deploy, scale, and monitor applications
• Ensure system reliability, security, and scalability
• Collaborate with developers, QA, and product teams to streamline CI/CD processes

About the project:

The company in question is a prominent player in the telecommunications industry, offering a comprehensive range of services such as internet, television, and mobile phone plans. Known for its expansive network coverage and reliability, this provider is highly regarded for its commitment to innovation and delivering advanced technology to enhance customer experiences. With a strong focus on customer satisfaction, the company continuously adapts to meet the evolving demands of the digital landscape.

To lead the comprehensive migration of on-premises data processing solutions to Google Cloud Platform (GCP), specifically from Hadoop and Hive to GCP native solutions. This role is critical for optimizing our cloud presence in terms of security, cost, and operational efficiency, requiring a blend of cloud computing, data management, and software development expertise.

Requirements:

• 3+ years of experience in backend or site reliability engineering
• Experience with Redis, PostgreSQL, and AWS services (DynamoDB, AuroraDB)
• Experience with Terraform, Nginx, and Datadog for infrastructure management and monitoring
• Solid understanding of distributed systems, backend performance, and fault tolerance
• Proven experience debugging production issues and improving system reliability
• Strong problem-solving, analytical, and troubleshooting skills
• Intermediate or higher level of English (written and spoken)

Would be a plus:

• Experience writing runbooks, automated mitigations, or self-healing systems
• Knowledge of observability best practices (metrics, logs, tracing)
• Experience with containerized environments (Docker, ECS, or Kubernetes)
• Prior work in on-call rotations and incident management
• Strong proficiency in Node.js and TypeScript

Responsibilities:

• Investigate and resolve complex system failures (e.g., SLO breaches or service degradation across regions)
• Root cause and fix production defects, ensuring long-term reliability improvements
• Develop automations, runbooks, and automated responses to reduce operational load and improve incident response
• Build optimizations and reliability enhancements for backend workloads
• Ensure proper testing, observability, and documentation for all changes
• Collaborate with cross-functional teams to share insights and prevent future incidents
• Continuously improve service performance, scalability, and monitoring coverage

About the project:

Project management platform. With the help of own API, it’s possible to do multiple integrations with communication, sales, analytics and other applications that are used by co-workers on a daily basis.

We are seeking driven and innovative software engineers with a strong background in, or passion for, Site Reliability Engineering (SRE) to help build the ultimate all-in-one productivity platform. As an SRE, you will play a key role in enhancing the stability, availability, and reliability of our globally distributed, cloud-based infrastructure that supports thousands of users daily.

We work with iGaming operators of all sizes to help them expand into new markets or strengthen their existing brands. As a casino software company, we provide solutions that help build outstanding brands and achieve business goals. Now, we are looking for a DevOps Engineer to join our team.

What will be your responsibilities:
 

• Optimize server-side technologies for high-load environments, including Nginx, PHP-FPM, MySQL, and Redis
• Configure and manage firewalls (iptables, UFW), VPNs, and reverse proxy servers
• Monitor systems and detect issues using APM tools (e.g., New Relic, Victoria Metrics) and log analysis
• Implement and maintain CI/CD pipelines following best practices
• Work with Docker for containerization and service isolation

What we expect from you:
 

• Strong understanding and hands-on experience with Linux systems (Debian, Ubuntu)
• Experience working with AWS cloud services, such as EC2, RDS, SQS, Auto Scaling Groups, etc.
• Proficiency with MySQL and Redis
• Practical experience with Jenkins for CI/CD automation
• Proficient in using GitHub or GitLab for version control and CI/CD automation
• Confident in working with Cloudflare services (DNS, caching, WAF, etc.)
• Experience with Infrastructure as Code (IaC) using Terraform and Ansible for provisioning and configuration management
  
  What we offer:
   
• Working hours: 09:00/10:00 - 17:00/18:00 (Kyiv time) (Mon-Fri);
• Remote work format;
• Timely payment of wages and official employment;

• A friendly team and a pleasant atmosphere without pressure, stress, and other negative things.

  
  We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.
   
  We are waiting for you on our team!

CMaffs is looking for an ambitious and strong BizDev / Lead Generation Specialist ⭐️
 

About us
CMaffs is a Ukrainian company specializing in business growth and affiliate partnerships.
We combine deep business expertise with modern technologies to provide our partners with a reliable and effective platform for maximizing their revenue.
 

What you’ll do

• Search for potential partners on specific platforms.
• Use lead generation tools like Apollo.io, Hunter.io, Snov.io, Instantly.
• Identify decision-makers (e.g. owners, marketing managers, international patient coordinators).
• Write short outreach messages (email, LinkedIn, WhatsApp).
• Schedule short intro calls with partners in the calendar (via Google Meet).
• Keep track of contacts and statuses in Google Sheets / CRM.
   

Your role is to find and connect with potential partners in the medical field, reach out to them, and schedule short calls with the company founder.
You’re the hunter who opens doors — the rest of the deal is handled by the team.
 

We’ll be a perfect match if you have

• Experience in lead generation / appointment setting / B2B sales (international experience is a plus).
• English — confident level (B2+).
• Experience with LinkedIn, email outreach tools, and Google Sheets.
• Proactivity, structured thinking, and a true “hunter” mindset.

Nice to have:

• Spanish or Turkish language skills.
  
   

What we offer

• Fully remote format.
• KPI:
  • 80–100 new contacts per week.
  • 7–10 scheduled calls per week.
• Flexible schedule and result-oriented approach.
• A chance to work with a team that truly moves the Medical AdTech industry forward.
   

Ready for new challenges and professional growth? Send us your application!

We’re looking for a backend-focused software engineer with a strong interest in applied AI to help us integrate LLMs, RAG pipelines, and agentic workflows into our SaaS products. This role is not about building models from scratch - it’s about engineering production-grade systems that harness existing AI models and frameworks to deliver real product value.

You’ll collaborate with product managers, LLM specialists, and domain experts to design, build, and scale intelligent features powered by modern AI technologies.

Responsibilities

• Design and implement backend services that integrate LLM APIs (e.g., OpenAI, Claude) and retrieval-augmented generation (RAG) architectures
• Build and maintain prompt orchestration logic, agent frameworks, and tool integrations
• Work with vector databases (e.g., Pinecone, Weaviate, pgvector) to enable semantic search and retrieval
• Collaborate with product and validation teams to ensure outputs are reliable, safe, and aligned with domain expectations
• Implement monitoring, observability, and fallbacks for AI-driven services in production
• Contribute to internal SDKs, templates, and documentation for reusability across product teams

Requirements

• 3 - 5+ years of experience as a backend or platform engineer
• Strong skills in Python, TypeScript/Node.js, or similar backend stack
• Hands-on experience with AI/LLM APIs, RAG frameworks (LangChain, LlamaIndex), or vector stores
• Understanding of prompt engineering, agent design, or AI system patterns
• Comfort working with non-deterministic systems and building safeguards around them
• Strong software engineering fundamentals: clean architecture, testing, CI/CD, logging

Nice to Have

• Experience with agentic AI tools (LangGraph, CrewAI, etc.)
• Familiarity with LLM evaluation techniques or AI observability platforms
• Exposure to regulated environments (e.g., clinical, financial, legal tech)

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Project description

Our client is a leading global Financial Markets data provider runs a number of change programs to deliver of high-quality software that connects Financial Markets across the globe in a real-time, high frequency and low-latency data management chain. The projects are technically challenging in an environment that is very engaging.
We are looking for a full stack software engineer with experience in implementation of front-end and backend systems and services running under Linux, with capabilities to lead the development team, coordinate work with BA, QA, Operational, and cross-functional application teams, and bale to provide network analysis supporting ALL regions globally, with a primary focus either in the AMERS, EMEA, or APAC, within the Engineering and Technology group.

Responsibilities

Develop high-quality software (UI and backend), design, and functional documentation.

Implementation of user reports based on requests.

Development and maintenance tools and applications by producing clean, efficient code that follows open sourcing standards.

Build unit/acceptance tests for your code.

Assist with the analysis and design of complex solutions and requirements definition together with engineering teams (network/infrastructure).

Automate tasks through appropriate tools and scripting.

Provide estimates for specific software feature implementation.

Identify, prioritize and execute tasks in the software development life cycle.

Ensure software is up-to-date with latest technologies and standards.

Collaborate with internal teams and vendors to fix and improve products.

Supports analysis, definition, design, construction, testing, installation, and modification of small to medium scale infrastructures.

Research and analyze problems with minimal supervision and escalate issues as appropriate.

Work on multiple projects simultaneously.

Skills

Must have

7+ years of full life-cycle software development experience.

Strong knowledge of Core Java 8-11, 7+ years.

Web Services (SOAP, SOAP-UI, WSDL, REST, JSON).

Application / Web Servers Framework (some of the following: JSP 2.2, Servlets, JDBC 4.2, XSD, SAX, DOM, AJAX, Dojo, MVC).

Proficiency with JavaScript.

Ability to create reports with some of CSS, HTML, XHTML, XML, XSLT.

Scripting (some of the following: sh, bash, perl, python).

Oracle DB 12c/18c/19c or Postgresql 9.x / 11.x.

TCP/IP, Authenticated putty, DNS, DHCP, NFS, SSL+TLS 1.2/1.3.

Experience developing under Linux/Docker/AWS.

Operating Systems (any of listed Linux RH /7.x/8.x, Windows 10, Windows Server 2012R2/2016).

wasp, XSS, SQL-Injection, XXE, ClickJacking, ContentSniffing, Surface attack.

Good knowledge and troubleshooting experience in the TCP/IP networks.

Good communication skills

both verbal and written.

Nice to have

Design Methodologies (MVC, Singleton, Data Access Object).

Languages

English: C1 Advanced

Description:

We are looking for an R&D Senior Software Developer to drive innovation and solution development in Grid Automation. In this role, you will collaborate with dynamic global technology teams with niche competencies and cutting-edge technology. You will develop the power grids of the future, creating software that is used in crucial infrastructure and in real-time. The product is designed to last a long time while also being very efficient and secure. AI tools will be actively integrated into SDLC.
 

Requirements:

We’re looking for a Senior DevOps in the GridOps team:

– application deployment for Kubernetes: Kustomize – must have;
– Kubernetes deployment and management (on-prem deployment, cluster RBAC/security/networking/storage);
– Linux administration with a focus on containers;
– Terraform, Docker, Linux, AzureDevOps pipelines, Postgress, Keycloak, RabbitMQ, Grafana, LOKI, PowerShell, Bash;
– AI tools awareness: Perplexity, VelocityAI, Cursor, etc.

Job responsibilities:

– Kubernetes: provisioning, maintenance, and operation of multiple Kubernetes clusters and their components
– Support of 3 existing environments: Development, Staging, and Demo.
– Creating and managing pipelines for the on-prem installation: VCloud (internal cloud), and bare metal in the lab;
– Automate repetitive tasks by scripting and developing software tools;
– Working in a cross-functional team using the Agile development methodology.

We are scaling our iGaming product and looking for a Promo & Bonus Manager to join our Retention department.

You will own bonus mechanics, promotional strategy, player incentives, and work closely with CRM to increase engagement, conversion, and LTV.

Responsibilities

• Manage casino bonus systems, segmentation, limits, and budget
• Create and launch promotional mechanics:
  • Daily & weekly promos
  • Tournaments (daily and long-term)
  • Missions, quests & gamification flows
  • Giveaways & free spins campaigns
  • Partner / affiliate special bonuses
  • Internal promos & SMM activations
• Monitor and analyze player behavior to craft personalized incentives
• Optimize bonus mechanics based on ROI, bonus cost, and engagement results
• Conduct market & competitor analysis to adopt best promo practices
• Collaborate with CRM, Marketing, Design, Copywriting, Support
• Create promotional pages and bonus briefs for design/content teams

• Prepare performance reports and improvement suggestions

   

Requirements

• 1.5–3 years in iGaming (Promo / Bonus / CRM / Retention)
• Experience working with CRM/Back Office (setting bonuses, segmentation)
• Understanding of bonus economics:
  • bonus cost, bonus rate, budgets, ROI
• Strong knowledge of casino products & bonus mechanics
• Experience analyzing promo KPIs & competitive monitoring
• Good understanding of player behaviors and motivation structures
• English B1+ (written & spoken)
• Proactive mindset, creativity, attention to detail, growth attitude

Nice to Have

• Experience in tiered VIP mechanics, tournaments, and gamification
• Knowledge of LATAM & EU casino markets
• Experience with A/B testing bonus strategies

What We Offer

• Fast-growing international project
• Freedom to build promo mechanics from scratch and test new ideas
• Strong team: CRM, Product, Marketing, Design, BI
• Competitive compensation
• Dynamic culture & no bureaucracy

• Project Description:

  Our client is a Swiss leader in online trading, serving over 500,000 clients who can trade more than 3 million products through highly performant and secure platforms. In addition to various online trading products, including stocks, bonds, funds, derivative products, and cryptocurrencies, we also offer Forex, Robo-Advisory, and Mortgage solutions.
  
  Since 2012, we have partnered with the client to develop innovative and cutting-edge digital solutions that help customers achieve their investment goals. Our solutions are continuously evolving, transitioning into atomic microservices and self-contained systems.
  
  The team is a distributed cross-functional group working as a single unit across onshore and offshore locations. It owns the full delivery lifecycle: from feature design and implementation to support and maintenance. Work is split between developing new functionality and evolving existing systems, with rotation based on project priorities. Engineers participate in technical discussions, contribute to design decisions, and are expected to deliver maintainable code and thoughtfully designed solutions.
   

• Responsibilities:

  - Design and develop modern web applications.
  - Extend and refactor existing systems as part of ongoing product evolution.
  - Implement business features and actively contribute to architectural and design decisions.
  - Participate in estimations and drive technical improvements as part of the team's development process.
  - Conduct code reviews and collaborate with peers to maintain codebase standards.
  - Analyse and resolve issues in test and production environments.
  - Writing tests
  - Requirements refinement, sprint planning, and task estimation
   

• Mandatory Skills Description:

  - 3+ years of commercial experience as a React Frontend developer
  - Solid knowledge of React, JavaScript, Typescript, HTML/CSS
  - Good spoken English and solid communication skills overall
  - Strong analytical and problem-solving skills
   

• Nice-to-Have Skills Description:

  - Education: Bachelor's / Master's degree in computer science or computer engineering
  - Experience with backend technologies like Java or Node.js
  - Experience with Linux systems, bash, Docker, Maven is nice to have
  - Desire to learn Java and become a Full Stack developer

We are expanding our retention team and looking for a VIP Retention Specialist who will build strong relationships with high-value players and drive loyalty, LTV, and long-term engagement.

This role is all about personalization, analytics, communication, and VIP-level care.

Responsibilities

• Build and maintain long-term relationships with VIP players across multiple markets
• Develop personalized player journeys & communication flows (email, SMS, in-app, chat)
• Increase player engagement & loyalty via:
  • Custom bonuses & rewards
  • Exclusive promotions & cashback mechanics
  • Tailored VIP missions, tournaments & events
• Monitor VIP behavior and create tailor-made offers for reactivation, upselling, and retention
• Generate segmentation lists and prepare content for CRM campaigns
• Work closely with CRM, Marketing, Support, and VIP teams to enhance the VIP lifecycle
• Conduct weekly reporting on:
  • Promo performance
  • ROI
  • Engagement and profitability
• Continuously optimize VIP flows through A/B testing and data insights

• Support VIP players through proactive communication and timely request handling

   

Requirements

• 2+ years in Email Marketing / CRM / Retention Marketing
• Proven success in executing retention campaigns (cashback, tournaments, missions, bonuses)
• Hands-on experience with Customer.io (mandatory)
• Solid knowledge of bonus mechanics, budgets, ROI, and reward systems
• Strong analytical skills + experience with reporting & BI tools
• Experience with LATAM region
• Experience managing VIP or high-value customer segments (big plus)
• HTML/CSS — ability to edit templates
• English B1+
• Familiarity with iGaming, customer support, VIP handling — advantage

• Understanding player psychology, motivations, and retention drivers

   

Nice to Have

• Experience in casino VIP account management
• Experience with Telegram-based VIP flows

• Knowledge of LATAM culture & players' behavioral patterns

   

What We Offer

• Role in a fast-growing international iGaming project
• Freedom to develop and execute VIP strategies
• Global team, strong retention infrastructure
• Competitive compensation & KPI bonuses
• Dynamic, no-bureaucracy environment