Jobs at Djinni

About us:
Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.
 

About the client:
Our client is an IT company that develops technological solutions and products to help companies reach their full potential and meet the needs of their users. The team comprises over 600 specialists in IT and Digital, with solid expertise in various technology stacks necessary for creating complex solutions.
 

About the role:
We are looking for an experienced Senior Data Scientist / NLP Lead to spearhead the development of cutting-edge natural language processing solutions for the Ukrainian LLM project. You will lead the NLP team in designing, implementing, and deploying large-scale language models and NLP algorithms that power the products.

This role is critical to the mission of advancing AI in the Ukrainian language context, and offers the opportunity to drive technical decisions, mentor a team of data scientists, and shape the future of AI capabilities in Ukraine.
 

Requirements:
Education & Experience:
- 5+ years of experience in data science or machine learning, with a strong focus on NLP.
- Proven track record of developing and deploying NLP or ML models at scale in production environments.
- An advanced degree (Master’s or PhD) in Computer Science, Computational Linguistics, Machine Learning, or a related field is highly preferred.

NLP Expertise:
- Deep understanding of natural language processing techniques and algorithms.
- Hands-on experience with modern NLP approaches, including embedding models, text classification, sequence tagging (NER), and transformers/LLMs.
- Deep understanding of transformer architectures and knowledge of LLM training and fine-tuning techniques, hands-on experience developing solutions on LLM, and knowledge of linguistic nuances in Ukrainian or other languages.

Advanced NLP/ML Techniques:
- Experience with evaluation metrics for language models (perplexity, BLEU, ROUGE, etc.) and with techniques for model optimization (quantization, knowledge distillation) to improve efficiency.
- Background in information retrieval or RAG (Retrieval-Augmented Generation) is a plus for building systems that augment LLMs with external knowledge.
ML & Programming Skills:
- Proficiency in Python and common data science libraries (pandas, NumPy, scikit-learn).
- Strong experience with deep learning frameworks such as PyTorch or TensorFlow for building NLP models.
- Ability to write efficient, clean code and debug complex model issues.

Data & Analytics:
- Solid understanding of data analytics and statistics.
- Experience in experimental design, A/B testing, and statistical hypothesis testing to evaluate model performance.
- Experience on how to build a representative benchmarking framework given business requirements for LLM.
- Comfortable working with large datasets, writing complex SQL queries, and using data visualization to inform decisions.

Deployment & Tools:
- Experience deploying machine learning models in production (e.g., using REST APIs or batch pipelines) and integrating with real-world applications.
- Familiarity with MLOps concepts and tools (version control for models/data, CI/CD for ML).
- Experience with cloud platforms (AWS, GCP or Azure) and big data technologies (Spark, Hadoop) for scaling data processing or model training is a plus.
- Hands-on experience with containerization (Docker) and orchestration (Kubernetes) for ML, as well as ML workflow tools (MLflow, Airflow).
Leadership & Communication:
- Demonstrated ability to lead technical projects and mentor junior team members.
- Strong communication skills to convey complex ML results to non-technical stakeholders and to document methodologies clearly.

Responsibilities:
- Lead end-to-end development of NLP and LLM models - from data exploration and model prototyping to validation and production deployment. This includes designing novel model architectures or fine-tuning state-of-the-art transformer models (e.g., BERT, GPT) to solve project-specific language tasks.
- Analyze large text datasets (Ukrainian and multilingual corpora) to extract insights and build robust training datasets.
- Guide data collection and annotation efforts to ensure high-quality data for model training.
- Develop and implement NLP algorithms for a range of tasks such as text classification, named entity recognition, semantic search, and conversational AI.
- Stay up-to-date with the latest research to apply transformer-based models, embeddings, and other modern NLP techniques in the solutions.
- Establish evaluation metrics and validation frameworks for model performance, including accuracy, factuality, and bias.
- Design A/B tests and statistical experiments to compare model variants and validate improvements.
- Deploy and integrate NLP models into production systems in collaboration with engineers - ensuring models are scalable, efficient, and well-monitored in a real-world setting.
- Optimize model inference and troubleshoot issues such as model drift or data pipeline bottlenecks.
- Provide technical leadership and mentorship to the NLP/ML team.
- Review code and research, uphold best practices in ML (version control, reproducibility, documentation), and foster a culture of continuous learning and innovation.
- Collaborate cross-functionally with product managers, software engineers, and MLOps engineers to align NLP solutions with product goals and infrastructure capabilities.
- Communicate complex data science concepts to stakeholders and incorporate their feedback into model development.

The company offers:
- Competitive salary.
- Equity options in a fast-growing AI company.
- Remote-friendly work culture.
- Opportunity to shape a product at the intersection of AI and human productivity.
- Work with a passionate, senior team building cutting-edge tech for real-world business use.

About the project:

We are building a corporate AI Assistant powered by Microsoft Azure and OpenAI technologies. The system helps employees search, analyze, and generate internal documents. The long-term goal is to extend AI Assistant capabilities across all company departments.

To strengthen our team, we are looking for an experienced ML Architect (Azure AI / RAG) who will design and implement the machine learning architecture, integrate AI models, and ensure production-level performance and reliability.

Responsibilities:

• Design and implement AI architecture on Microsoft Azure (Azure ML, Cognitive Search, OpenAI, Databricks). 
• Build and manage RAG pipelines (Retrieval-Augmented Generation) and vector search systems. 
• Develop and optimize ML pipelines for embeddings, data preprocessing, and model evaluation. 
• Collaborate with DevOps and Data Engineer teams to ensure seamless integration and deployment. 
• Establish and maintain MLOps practices (model versioning, evaluation, monitoring). 
• Define and track AI performance metrics (latency, precision, recall, cost per request). 
• Create documentation (ADR, architecture diagrams, experiment tracking).

Requirements:

• 3+ years of experience in Machine Learning / AI / Data Engineering. 
• Strong background with Microsoft Azure ML / Cognitive Search / Databricks / OpenAI. 
• Proficiency in Python, FastAPI, LangChain / LlamaIndex, MLflow, Airflow. 
• Hands-on experience with vector databases (FAISS, Pinecone, pgvector, Cognitive Search). 
• Understanding of RAG, embeddings, prompt optimization, LLM orchestration. 
• Experience building MLOps / CI-CD for ML models in production. 
• English — Upper-Intermediate+ (for documentation and collaboration).

Will be a plus:

• Experience with Azure OpenAI Service, Azure Document Intelligence. 
• Knowledge of data governance, PII protection, cost optimization. 
• Background in AI-driven enterprise automation or corporate assistants.

We offer:

• Opportunity to design a core AI architecture from scratch and influence all key technical decisions. 
• Participation in a high-impact AI transformation project that scales across multiple departments. 
• Remote or hybrid work format, flexible schedule. 
• Transparent B2B / contract cooperation. 
• Supportive and technically strong team (DevOps, Data, Product).

How to apply:

Send your CV.
We will contact you shortly.

We need an AI Engineer who can work autonomously on complex agentic AI systems while contributing to our growing AI practice. You’ll work directly on client projects involving LLM agents, RAG systems, and AI model integration - not just building prototypes, but production systems that scale.
 

This isn’t a research role. This is hands-on engineering: building, deploying, iterating, and supporting AI applications that solve real business problems.
 

What You’ll Actually Do

Core Responsibilities (70% of time)

• Build agentic AI systems using LangChain, LangGraph, or similar frameworks
• Implement and optimize RAG pipelines with vector databases (PGVector, Pinecone, etc.)
• Integrate multiple LLM providers (OpenAI, Google Gemini, Anthropic Claude)
• Fine-tune models when off-the-shelf solutions don’t meet requirements
• Develop Python backends (FastAPI/Flask) that power AI applications
• Write production-quality code with tests, documentation, and proper error handling

Technical Ownership (20% of time)

• Design AI system architectures for new client projects
• Make build/buy decisions on AI tooling and infrastructure
• Conduct technical discovery with clients to understand requirements
• Estimate project complexity and technical feasibility

Team Collaboration (10% of time)

• Code reviews for junior AI engineers
• Knowledge sharing on AI patterns and best practices
• Client communication on technical approaches and trade-offs

Our Current Tech Stack 

AI/ML:

• LangChain, LangGraph for agentic systems
• OpenAI GPT-4, Google Gemini, Anthropic Claude
• PGVector for embeddings and retrieval
• Fine-tuning pipelines (OpenAI, Gemini)

Backend:

• Python 3.11+ (FastAPI primary, Flask acceptable)
• PostgreSQL with PGVector extension
• Google Cloud Run, Cloud Functions

Infrastructure:

• Google Cloud Platform (BigQuery, Cloud SQL, Cloud Run, Vertex AI)
• Firebase/Supabase for user management
• Docker for containerization

Frontend Integration:

• REST APIs consumed by React/TypeScript frontends
• Real-time capabilities (WebSockets, Server-Sent Events)

Development:

• Git/GitHub for version control
• Linear for project management
• Bolt.new for rapid prototyping (you won’t use this much)

Must-Have Skills
 

Technical Requirements

• 4+ years of professional Python development - You’ve built production systems, not just scripts. You understand design patterns, testing strategies, and code that scales.
• 2+ years building production AI/LLM applications - Real systems serving real users, not just experiments or prototypes. You’ve handled model deployment, monitoring, and iteration based on production feedback.
• Expert-level Python engineering - You write clean, maintainable, testable code. You can explain the difference between "staticmethod" and "classmethod" and actually care about it. You’ve debugged memory leaks, optimized performance bottlenecks, and know when to use async/await.
• Deep LangChain/LangGraph experience - You’ve built multi-agent systems with complex orchestration. You understand the framework’s internals well enough to work around its limitations. You’ve debugged agent loops, optimized token usage, and handled error states gracefully.
• RAG implementation expertise - You’ve built RAG systems that actually work in production. You understand chunking strategies, embedding models, hybrid search, re-ranking, and when RAG isn’t the right solution. You’ve tuned retrieval quality beyond the tutorial examples.
• Vector database expertise - PGVector, Pinecone, Weaviate, or equivalent. You’ve designed schemas, optimized queries, and handled millions of embeddings. You understand the trade-offs between different distance metrics.
• Production LLM integration - OpenAI, Anthropic, Google Gemini in real applications. You’ve handled rate limiting, cost optimization, prompt engineering, context management, and fallback strategies. You know how to debug hallucinations and improve consistency.
• Backend API development - FastAPI or Flask in production. You’ve designed RESTful APIs, handled authentication, managed database connections, implemented error handling, and written API documentation. You understand HTTP status codes and when to use which one.
• SQL and database design - PostgreSQL specifically. You write efficient queries, design normalized schemas, use indexes appropriately, and understand when to denormalize. You’ve debugged slow queries and optimized database performance.

Working Style Requirements

• Self-managed QA mindset - You write unit tests, integration tests, and think about edge cases before they become production bugs. You don’t need a QA engineer to tell you something doesn’t work.
• Pragmatic problem-solver - You prefer “simplest thing that works” over perfect solutions. You know when to refactor and when to ship. You understand technical debt is a tool, not a failure.
• Comfortable with ambiguity - Client requirements evolve mid-project. You adapt architecture without rebuilding from scratch. You ask clarifying questions but don’t wait for perfect specifications before starting.
• Strong technical communicator - You explain technical trade-offs to non-technical stakeholders. You write clear documentation. You give useful code review feedback. You can justify your architectural decisions.
• European timezone - Core hours overlap with UK (GMT/BST). You’re available for morning standups and client calls during UK business hours.

About the Role

We are seeking a talented and charismatic Technical Onboarding Engineer to join our team and act as the technical bridge to our B2B clients. Your primary mission will be to ensure new customers are successfully onboarded onto our cutting-edge cybersecurity platform. You will serve as the expert guide, demonstrating the platform's capabilities and teaching administrators how to leverage its features to protect their most sensitive data effectively.

This is a critical, client-facing role that combines technical expertise with outstanding communication skills. If you love technology and enjoy helping people solve real-world security challenges, this is the perfect opportunity for you. 🚀

About Our Product

Our platform is revolutionizing data security. We provide a next-generation solution that integrates sophisticated encryption methods with a user-friendly, password-free experience. This delivers true file-level security that goes far beyond the protections offered by standard operating systems and cloud service providers, giving businesses unprecedented control and peace of mind.

What You'll Do

• Lead Onboarding Sessions: Guide new B2B clients through the entire implementation and setup process via virtual meetings.
• Deliver Technical Training: Conduct detailed training sessions for platform administrators, explaining how to manage users, set policies, and monitor security events.
• Serve as a Product Expert: Act as the primary technical point of contact for clients during their initial weeks, answering questions and troubleshooting any setup issues.
• Translate Complexity into Clarity: Break down advanced cybersecurity concepts and platform features into simple, easy-to-understand language for both technical and non-technical audiences.
• Collaborate with Sales: Work closely with the account executives to ensure a seamless handover from the sales process to successful implementation.
• Gather Client Feedback: Collect insights from users to share with the product and engineering teams, directly contributing to the platform's evolution.

What You'll Bring

• IT & SysAdmin Experience: A strong, practical understanding of IT concepts, including system administration (Windows/macOS), file systems, user permissions, and general networking.
• Cloud Identity Experience: Specific experience with cloud identity and access management (IAM) platforms is essential. You must be comfortable with Microsoft Azure and Microsoft Entra ID (formerly Azure AD).
• Exceptional Soft Skills: You must be an excellent communicator, a patient listener, and a natural relationship-builder. Your ability to build trust and confidence with clients is paramount. 🤝
• Advanced English: Flawless written and verbal English communication skills are mandatory for interacting with our US-based clientele.
• Client-Facing Experience: Prior experience in a role like Technical Support, System Engineering, Technical Account Management, IT Consulting, or Integration Engineer.
• Problem-Solving Mindset: A proactive and analytical approach to identifying and resolving customer issues.
• Availability: The ability and commitment to work full-time during US business hours (EST) ⏰

Why You'll Love Working With Us

• Be at the Forefront of Cybersecurity: Work with a truly innovative product that is changing how businesses protect their data.
• Global, Remote-First Culture: Enjoy the flexibility of working from anywhere while being part of a connected and supportive team.
• High-Impact Role: See the direct results of your work as you successfully onboard clients and help secure their organizations.
• Medical Insurance in Ukraine;
• Multisport program in Poland;
• Offices in Ukraine and Poland;
• All official holidays;
• Paid vacation and sick leaves;
• Legal services and 24/7 lawyer protection;
• Tax & accounting services;
• The company provides all the necessary equipment;
• Fitness support upon request;
• English classes up to three times a week;
• The company pays 50% of the cost of refresher courses for any employee of the company;
• Workstation space;
• Mentoring and Educational Programs;

Project Description 

This is an all-in-one, AI-driven platform that replaces scattered tools and manual processes with a single, streamlined workspace, connecting people, data and systems in real-time. The product helps mid-market manufacturers, distributors and service companies move faster, work smarter, and scale sustainably. 

As part of our dedicated ProCoders delivery team, you’ll collaborate directly with project’s friendly, transparent leadership to raise the quality bar on a product that thousands of business users rely on every day. 

Must-Have Qualifications 

• 4+ years of experience with PHP. 
• Experience with PHP 8.1+ and Laravel 11+ 
• Understanding of OOP and SOLID principles 
• Experience with PostgreSQL, Redis. 
• Experience writing automated tests. 
• Good knowledge of Docker, Git, GNU/Linux. 
• Upper-Intermediate level of English. 

Nice-to-Have Skills 

• Experience with AWS, RabbitMQ, Elasticsearch, MongoDB, and LLM. 

Why you’ll love working here 

• People-first culture – founders foster an open, supportive atmosphere where every opinion counts.   
• Growth budget – certifications, courses, conferences (technical + soft-skills) on us.   
• Stable long-term project – a venture-backed product with a clear roadmap and modern tech stack (Laravel, Vue 3, AWS, Python).   
• Remote-first with flexible hours (overlap with US CT morning). 

What do we offer? 

• Remote work, at ProCoders, the result is all we care about, work from bed, the beach, or anywhere else you want. 
• Flexibility, we do not impose a strict schedule or mandatory attendance, you allocate your time taking into account your tasks on the project and at the company. 
• Stability, our employees work for ProCoders not for a project, so we continue to cooperate and offer new projects if the current one ends 
• Diversity, we welcome all people with diverse interests and hobbies. At ProCoders your colleagues will be musicians, artists, athletes, collectors, brave and unusual people. 
• PTO (14 days) and sick leave (7 days) are provided after 6 months since start working. 

Our client promoting two products the online casino is currently seeking a Data Analyst.

Responsibilities:
• Performing ad-hoc research requests from stakeholders.
• Conducting product experiments. Making forecasts.
• Analyze ad-hoc requests and tasks.
• Automate routine queries and share data with other team members.
• Share user insights with different teams (marketing, retention, SEO, product, development).
• Apply new approaches to data visualization, data-driven storytelling, and share successes and failures with the analytics team.
• Take part in improving data infrastructure.

Qualifications:
• A minimum of 2+ years of experience as a Product/Data Analyst, relevant experience in data analytics with a focus on product metrics.
• Monitoring and analyzing key product and payment funnel metrics
• Working with user segments (incl. high-value customers)
• Identifying anomalies in KPIs and finding their root causes
• Generating hypotheses and uncovering growth opportunities
• Supporting the development of our BI infrastructure (database + dashboards)
• Contributing to business planning and modeling
• Knowledge in mathematical statistics and probability theory AB testing experience
• Advanced level of SQL.
• Advanced experience using Looker Studio, Power BI, Tableau, etc.
• Python.
• High level of communication skills.
• High level of self-organization, discipline, strategy, and result orientation.

Nice to have:
• Machine learning and other AI experience
• Experience with mobile games or gambling
• Experience in implementing a product metrics system or part of it.
• Amplitude, MixPanel.
• Participation in the creation of an analytical data warehouse.
 

Due to the launch of a new project, we are looking for a Strong Junior / Middle Automation QA Engineer (JS) with 1+ years of experience to join our technical team and ensure stable product quality.

Responsibilities:

• Develop and maintain automated tests to ensure product stability;
• Create and execute test cases, covering critical areas with API/UI automation;
• Support and enhance the existing test automation framework based on new requirements;
• Work closely with developers and manual QA engineers to improve product quality.

Required Skills:

• 1+ years of experience with JavaScript/TypeScript and Playwright in test automation;
• Understanding of QA methodologies, tools, and processes;
• Basic programming skills and familiarity with OOP principles;
• Hands-on experience in automation testing;
• English (Intermediate+ level, written and spoken).

Nice to Have:

• Experience with Linux, Docker;
• Knowledge of CI/CD processes;
• Experience working with SQL;
• Ability to integrate API calls with UI tests.

What We Offer:

• Work with experienced colleagues who are ready to share their knowledge;
• Opportunities for professional development and career growth;
• Involvement in various projects covering different areas of software development;
• Free English courses and daily language practice with colleagues;
• Paid vacation and sick leave.

We are seeking a Senior Engine Engineer with deep expertise in Unreal Engine graphics pipelines, rendering optimization, and console performance tuning. Our first title is an ambitious 3rd-person smart shooter with unique visual and gameplay mechanics - this is not your typical shooter! Your mission will be to push visual fidelity while maintaining peak performance across current generation consoles.

IN THIS ROLE, YOU WILL

• Profile GPU and CPU performance to identify and resolve performance bottlenecks and stability issues.
• Collaborate with Engineering and Tech Art teams to optimize rendering pipeline.
• Improve frame pacing, memory usage, shading complexity, and material performance.
• Dive deep into Unreal Engine’s RHI, Niagara, lighting, and post-processing systems.
• Propose and implement scalability strategies for different console performance modes (quality/performance).
• Share rendering knowledge and mentor team members in graphics best practices.
• Provide accurate performance targets and delivery timelines to production.
  
   

EXPERIENCE AND SKILLS WE LOOK FOR

• 7+ years of engineering experience, including 2+ years in Unreal Engine.
• Strong knowledge of Unreal Engine rendering architecture (UE4/UE5).
• Proven experience shading, lighting, and material performance optimization.
• Hands-on experience profiling and optimizing on PS5 and/or Xbox Series X (preferably both).
• Experience working with Nanite, Lumen, Virtual Shadow Maps, Niagara, or custom shaders is a major plus.
• Familiarity with GPU debugging tools (PIX, RenderDoc, Nsight, Razor, etc.).
• Ability to work independently and take ownership of rendering systems.
• Prior console or AAA experience strongly preferred.
  
   

WHY WORK WITH US?

• Competitive salary.
• Fully remote with flexible hours.
• A visually exciting prototype already in motion.
• Open-minded team that values autonomy, creativity, and humor.
• Inclusive environment - we want you to bring your full personality to the table.
• We’re serious about quality, not about corporate nonsense.
• More about the project can be shared under NDA!

Innovation Systems is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.
 

Why Innovation Systems? At Innovation Systems, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.
 

As part of our Customer Success team, you’ll play a vital role in ensuring our clients get full value from Innovation Systems from onboarding and adoption to expansion and renewal.
 

Key Responsibilities:

• Own the client relationship post-sale, guiding SMB and VIP customers through training and ongoing success
• Proactively manage a portfolio of customer accounts, ensuring strong adoption, health, and retention
• Lead day-to-day communication with clients via email, phone calls, and our ticketing system to ensure timely responses and proactive support
• Conduct quarterly business reviews (QBRs) with key accounts to highlight ROI, identify opportunities, and gather feedback
• Partner with Sales and Product to drive upsell/cross-sell opportunities and capture client insights
• Monitor customer health scores, usage trends, and support activity to detect early signs of risk or growth potential
• Coordinate with Support and Product teams to resolve escalations and advocate for client needs
• Maintain accurate records of account activity, notes, and tasks in the CRM (Pipedrive, PandaDoc, Google sheets)
   

Requirements:

• 2+ years in Customer Success, Account Management, Sales or a client-facing SaaS role (experience with SMBs is a plus)
• Strong understanding of customer lifecycle, onboarding, and retention best practices
• Exceptional communication and relationship-building skills
• Comfortable managing multiple accounts (100+) with varying levels of complexity
• Experience with tools like Pipedrive, Salesforce, Zendesk or similar CRM/CX platforms
• Problem-solving mindset and a passion for delivering value to customers
• Ability to explain software features in a clear, engaging, and practical way
   
• Advanced English proficiency (C1 level or higher) — both written and spoken — is required for effective client communication
• Knowledge of SaaS metrics (NRR, churn, adoption, NPS, etc.)
   

What We Offer:

• Only remote work
• Work schedule: 16:00 — 00:00 (Ukrainian Timezone)
• Paid vacation (10 days);
• An opportunity to significantly influence the direction of the company;
• Steep learning curve and personal growth opportunities;
• Access to courses and training;
• Corporate English language training;
• Competitive salary.

Вимоги до володіння мовами

English

C1 – Просунутий

BrainRocket is a software development company and digital solutions provider. The company has created over 40 cutting-edge products spanning 20 different markets. Our team of around 670 tech-savvy professionals successfully delivers scalable projects that are custom-made to the customers’ needs. We also strive to create a culture centered around personal and professional growth for employees, in a positive and welcoming environment.

We're looking for Senior Automation QA Engineer  to join our team. 

✅ Responsibilities:
✔️ Develop and maintain automated test scripts;
✔️ Create test strategies, execute test runs, and prepare detailed test reports;
✔️ Conduct regression, smoke, and performance testing;
✔️ Collaborate closely with developers to ensure fast and accurate bug resolution;
✔️ Continuously improve and expand the automation test framework;
✔️ Take part in building innovative, scalable, and reliable automation solutions;

✅ Requirements:
✔️ 3+/5+ years of experience in automation QA;
✔️ Strong hands-on experience with Python;
✔️ Experience in requirements testing, REST API testing, data validation, and end-to-end testing;
✔️ Solid knowledge of SQL;
✔️ Practical experience with Jenkins and Docker;
✔️ Strong understanding of object-oriented programming (OOP) concepts;
✔️ Experience with Git version control;

✔️ Experience with Selenium/Playwright;
✔️ Excellent communication skills and ability to collaborate with both local and remote teams;
✔️ English: Intermediate level or higher (spoken and written).

✅ Nice to have:

✔️ Experience with GraphQL;
✔️ Background in billing systems testing;
✔️ Experience testing mobile applications.

✅ We offer excellent benefits, including but not limited to:

🚀 Career growth opportunities in an international and dynamic environment;

📚 Opportunity to develop language skills with partial compensation for language courses;

🎁 Special gifts for birthdays, weddings, and newborns;

🏝️ 26 working days of paid annual vacation, plus paid sick leaves;

🍲 Office snacks and refreshments;

🏋️‍♂️ Sports package to support a healthy lifestyle;

🩺 Comprehensive medical insurance for you and your partner;

📍 Comfortable office with great facilities in a prime location;

🎉 Exciting corporate events, team-building activities, and international company parties.

We’re looking for a Business Development Manager to expand our partnerships across crypto, DeFi, and fintech, open new markets, and help shape Balancify’s global growth strategy.

Your Role

• Build strategic partnerships with crypto exchanges, DeFi projects, payment gateways, and fintech companies.
• Develop go-to-market strategies and identify new business opportunities across emerging markets.
• Manage the full partnership lifecycle — from outreach to deal closure.
• Collaborate with internal teams to align product and business goals.

• Represent Balancify within the market and across Web3 communities.

   

Requirements

• 3+ years of experience in Business Development, Partnerships, or Growth.
• Understanding of Web3, DeFi, or crypto payments.
• Proven track record in building B2B partnerships and closing deals.

• English — Upper-Intermediate or higher.

   

Nice to Have

• Existing network within the crypto / fintech ecosystem.
• Experience working in startups or fast-scaling projects.

• Understanding of SaaS + Web3 monetization models.

   

We Offer

• Competitive compensation (base + performance bonus).
• Fully remote and flexible schedule.
• High autonomy and ownership in decision-making.
• A small, ambitious team where initiative matters more than titles.

Requirements:

• 5+ years of experience in development
• Strong knowledge of Javascript and TypeScript
• Strong knowledge of Angular 2+
• Strong analytical and problem-solving skills
• Experience working with RxJS, NgRx, signals, and new angular syntax template
• Basic understanding of React
• Good understanding of asynchronous and reactive programming
• Confident working with the Git version control system
• Upper-Intermediate level of English

Would be a plus:

• Understanding of GraphQL
• Experience working with Websockets
• Experience building large-scale SaaS platforms supporting millions of users.

Responsibilities:

• Build features and systems with attention to detail and performance.
• Own end-to-end development, from conception to production.
• Build and maintain unit and integration tests
• Engineer not only solutions but also tools to understand the problem.
• Work closely with cross-functional stakeholders to deliver a world-class product.
• Identify and implement improvements to our existing systems.

About the project:

Project management platform. With the help of own API, it’s possible to do multiple integrations with communication, sales, analytics and other applications that are used by co-workers on a daily basis.

We are looking for a front-end engineer to improve the beautifully crafted product that helps millions of people to enjoy their remote work! You will be responsible to deliver production-ready functionality in a cross-functional team and will be able to reach millions of people with your best effort and working time as part of a multinational team of highly skilled developers.

About the project: 
💳💼A crypto-to-crypto exchange service with API integrations, widgets, and listings for aggregators and wallets.

Responsibilities:
Lead management: Engage and nurture both inbound and outbound leads.
Client acquisition: Drive outreach to new prospects and maintain contact with existing leads.
Prospecting: Identify, qualify, and engage leads at different stages of the funnel.
Sales outreach: Handle communication with warm and cold prospects throughout the sales cycle.
Networking: Represent the company at conferences and industry events.
Deals: Close sales related to API integrations, widget placement, and listings.

Requirements:
Experience: 2+ year in B2B Sales or Tech Product Sales.
Closing deals: Practical experience in closing B2B deals.
Language: English level B2–C1.
Domain: Knowledge of cryptocurrency.
Tools: Proficiency in HubSpot.
Soft skills: Self-driven, responsible, flexible, and strong communication skills.

Nice to have: 
Background: Experience in cryptocurrency.

Terms, conditions and compensation package:
💫Compensation: Salary+bonus part, 24 days of vacation, 10 sick days.
✈️ Type of work: Remote-first with the possibility of business trips
📈Growth opportunities: Take advantage of paid training, support for certifications, and participation in professional events.
💚Reliable conditions: Mental health support (psychotherapy compensation) and coworking reimbursement.

About the Role

We are seeking a highly analytical and technically skilled Marketing Operations Lead to drive the efficiency, scalability, and performance of our marketing organization. This role is critical in ensuring that all marketing processes, tools, and systems are optimized to support sustainable lead generation, customer retention, and cross-functional alignment.

The ideal candidate will bring a systems-oriented mindset, deep understanding of marketing technologies, and a strong ability to execute agile frameworks. You will collaborate with multiple departments, implement automation strategies, streamline workflows, and deliver actionable insights that support data-driven decision-making. This is a senior, hands-on role at the intersection of marketing, operations, and technology.
 

Key Responsibilities

Planning & Research

• Evaluate and recommend marketing technologies, tools, and processes for improvement.

• Conduct user research across marketing and business units to gather insights for tool development and process enhancements.

• Map the full customer journey, including all touchpoints and associated technology stacks.

Process Optimization & Development

• Identify operational inefficiencies and implement scalable solutions across departments.

• Lead the development or integration of software tools that enhance marketing workflows.

• Implement and optimize CRM systems and marketing automation workflows.
 

Analytics & Reporting

• Configure and manage marketing analytics platforms for accurate performance tracking.

• Design and maintain automated, real-time reporting systems to support strategy and operations.

• Ensure data reliability and clarity to guide tactical and strategic decisions.
 

Cross-Departmental Collaboration

• Maintain continuous communication with departments to identify and address bottlenecks.

• Align marketing operations with broader organizational processes and goals.

• Coordinate the planning and allocation of internal and external resources.

Knowledge Management & Enablement

• Maintain comprehensive documentation for all marketing tools and systems.

• Develop training materials, user guides, and tutorials to ensure successful adoption of technologies.

• Build and manage a centralized knowledge base for processes and technical assets.
 

Technology & Asset Management

• Oversee marketing infrastructure including domains, hosting, VOIP systems, listings, and access credentials.

• Maintain and monitor system integrations for consistency, compatibility, and efficiency.

• Serve as the primary contact for technology-related marketing issues and resource administration.
 

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

• Proven experience in marketing operations, growth marketing, or technical project management.

• Strong technical proficiency with CRM systems, analytics platforms, and marketing automation tools.

• Experience with agile methodologies and systems thinking.

• Excellent problem-solving skills with the ability to drive projects from concept to completion.

• Deep understanding of marketing performance metrics and growth frameworks (e.g., AAARRR).

• Strong communication and collaboration skills with a proactive, solutions-focused mindset.

We are seeking an IT Support Specialist (Product Support) to join the team. The primary focus of this role is to support end-users with product-related questions, troubleshoot issues, and ensure a smooth user experience. You will be the first line of support, communicating directly with users and collaborating with Product and Engineering teams to resolve issues quickly and clearly.

Strong English communication skills are essential, as most interactions will be through email, chat, or ticketing systems. You should also have the ability to adapt to different user cultures, particularly the British business context, as many of the company's clients are based in the UK. Experience studying or working in the UK will be a plus.

It’s important to note that most of your internal “clients” will be real estate agency staff, as they are primary product users. This is closer to a B2B2C environment, so prior experience in supporting B2B products or at least a solid understanding of how B2B support differs from B2C will be highly valuable.

Key Responsibilities

• Act as the first point of contact for product support queries from end-users (primarily real estate agencies).
• Provide clear, timely, and professional responses to user inquiries.
• Troubleshoot product issues, escalate when necessary, and track resolution.
• Maintain accurate documentation of issues, solutions, and FAQs.
• Collaborate with Product and Engineering teams to share feedback and improve the user experience.
• Support onboarding of new users by answering product-related questions.
• Contribute to building a knowledge base of support articles and guides.
  Organized

Requirements

• Strong communication skills in fluent English (a must).
• Excellent customer service mindset with empathy and patience.
• Understanding of British business culture and ability to communicate with UK-based clients (experience working or studying in the UK is a strong plus).
• Basic understanding of IT support and troubleshooting (e.g., login issues, connectivity, product use).
• Experience or strong awareness of B2B product support (vs. B2C).
• Organised, detail-oriented, and proactive in solving problems.
• Comfortable working in a remote, fast-paced startup environment.
   

Nice to Have

• Previous experience in product support, IT helpdesk, or customer support.
• Exposure to SaaS products, CRM systems, or property tech platforms.
• Familiarity with tools like Jira, Zendesk, or similar ticketing systems.

This is a fully remote job with the working schedule in the European timezone.

Company offers:

• Competitive salary with the potential for equity options based on performance, recognizing exceptional contributions to the company's integration success.
• Fully remote role – work from anywhere.
• Opportunity to learn and grow within a scaling company.
• Be part of a collaborative, international team.
• Shape the user experience of a fast-growing product.