Jobs at Djinni

Description:

Are you ready to take your Node.js career to the next level?

Ficus Technologies, a leader in cutting-edge tech solutions, is seeking a Node.js Developer to join our dynamic team.

Position Overview:

We are looking for a Node.js Developer (Middle level) to join our team and contribute to the development of a direct mail automation platform tailored for real estate investors and professionals in the U.S.

The system allows users to design, schedule, and manage high-conversion mail campaigns targeting property owners across the country. You’ll be part of a stable and experienced team, working on backend features, integrations, and scalable architecture.

About the project:

The platform offers robust features such as:

Campaign Management: Design and monitor mail campaigns with custom templates and targeting.

Smart Scheduling & Cadence: User-defined timing logic and delivery goals.

Address List Management: Upload, validate, and segment property owner lists.

Tracking & Reporting: Real-time insights on mail status, bounce rates, and performance.

Credit & Billing System: Stripe-based payments with flexible credit/refund handling.

The backend is built with Node.js, NestJS, PostgreSQL, Supabase, Cerbos (access control), deployed on Google Cloud Platform, and follows a monorepo architecture using TurboRepo.

Responsibilities:

-Implement backend functionality using Node.js/NestJS;

-Design and maintain scalable APIs following OpenAPI specifications;

-Work with PostgreSQL, Redis, and Supabase to manage and query data;

-Integrate and manage Stripe-based billing systems;

-Implement access control via Cerbos;

-Collaborate with frontend developers, QA, and PMs to ensure smooth delivery;

-Write tests using Jest and maintain a clean, modular codebase;

Contribute to CI/CD pipelines and containerized deployment via Docker.

Requirements:

-2+ years of experience with Node.js and related backend technologies;

-Solid knowledge of NestJS;

-Strong experience with PostgreSQL and understanding of relational data modeling;

-Familiarity with Redis and Supabase;

-Experience working in a monorepo (TurboRepo or similar);

-Understanding of OpenAPI for API contracts;

-Experience with Docker and cloud deployment (preferably GCP);

-Basic understanding of access control tools like Cerbos;

-Experience with Stripe or other payment integrations;

-English level B1+ or higher — ability to participate in team communication.

Will be a plus:

Experience with real-time data syncing (e.g., Supabase subscriptions);

Familiarity with gRPC, GraphQL, or serverless functions;

Experience working on fintech, CRM, or campaign-based platforms;

Public GitHub, LinkedIn, or portfolio links.

We offer:

Remote-first culture and flexible schedule;

Long-term cooperation and stable product development;

Tech-savvy team and supportive work environment;

Challenging tasks with room for professional 

Project Description:

Our client is a Swiss leader in online trading, serving over 500,000 clients who can trade more than 3 million products through highly performant and secure platforms. In addition to various online trading products, including stocks, bonds, funds, derivative products, and cryptocurrencies, we also offer Forex, Robo-Advisory, and Mortgage solutions.

Since 2012, we have partnered with the client to develop innovative and cutting-edge digital solutions that help customers achieve their investment goals. Our solutions are continuously evolving, transitioning into atomic microservices and self-contained systems.

We're looking for a responsible and proactive person who will help our products become better.

Responsibilities:

- Implementing user stories and technical tasks;
- Writing tests;
- Reviewing your teammates' code;
- Fixing maintenance and support bugs;
- Participation in meetings with the customer;
- Requirements refinement, sprint planning and task estimation

Mandatory Skills Description:

- 5+ years of commercial experience as a Java developer
- Solid knowledge of Java core, Spring, ORM, SQL, and Redis
- Firm understanding of Client-Server architecture, REST, Servlets
- Hands-on experience with Java Messaging and Microservices
- Experience with Maven, bash, Docker
- Good spoken English and solid communication skills overall
- Strong analytical and problem-solving skills

Nice-to-Have Skills Description:

- Education: Bachelor's / Master's degree in computer science or computer engineering
- Experience in using JavaScript, HTML, and CSS

Languages:

English: B2 Upper Intermediate

Mine Marketing is a digital marketing company.

We are looking for a talented Data Entry (Junior/Trainee Media Buyer) to join our team.
 

We are a match if you:

• 1 year+ of experience working remotely (Marketing or any related field will be a great plus); — Intermediate English or higher;
• Experience in Media Buying is preferred and will be a great plus;
• Experience with MS Office/Excel tables and data programs;
• Good analytical skills and experience working with numbers;
• Excellent knowledge of correct spelling, grammar and punctuation;
• Attention to detail;
• Self-organization and time management skills;
• Adaptability to changing priorities and assignments;
   

What will you do:

• Insert account data by inputting text based and numerical information from source documents within time limits;
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output;
• Establish and execute new campaigns, follow-up and measure, analyze the results and the effectiveness;
• Monitor campaign statistics, optimize the effectiveness of campaigns and investigate traffic drops;
• Assist Team Lead of Media Buying in daily tasks (in the future you’ll have an ability to grow to independent Media Buyer);
• Any other tasks assigned by the direct line manager or management.
   

What we offer:

• Opportunities for professional development and personal growth 🚀
• Competitive salary, reasonable and fair working conditions 💵
• A ridiculously awesome team and work environment 🎉
• Training opportunities, including paid courses and webinars 💻
• Remote working conditions 🏠
• Generous PTO and Holidays 🌴

Join us and let’s make some social media magic happen! Apply now!

Mine Marketing is a digital marketing company.

We are looking for a skilled Media Buyer with Leadgen/Search arbitrage Expertise to join our team.

Key Responsibilities
 

• Plan, execute, and optimize paid advertising campaigns across various platforms (Facebook, Google Ads, TikTok, etc.).
• Conduct market research to identify profitable niches and opportunities for growth.
• Collaborate with the creative and analytics teams to ensure consistent messaging and data-driven decision-making.
• Analyze performance metrics to make informed optimizations, ensuring ROI and other KPIs are consistently met.
• Stay updated with trends and platform updates to maintain a competitive edge.
   

Qualifications
 

• Proven experience as a media buyer with expertise in lead generation campaigns.
• Experience with Search Arbitrage
• Demonstrated success in managing high-budget advertising campaigns with positive ROI.
• Analytical mindset with the ability to interpret data and optimize campaigns effectively.
• Proficiency in advertising tools such as Google Ads, Facebook Ads Manager, and TikTok Ads.
• Excellent communication and collaboration skills, with the ability to work within a remote team environment.

• Upper Intermediate English is a MUST.
  
  What we offer:

   

• Opportunities for professional development and personal growth 🚀
• Competitive salary, reasonable and fair working conditions 💵
• A ridiculously awesome team and work environment 🎉
• Training opportunities, including paid courses and webinars 💻
• Remote working conditions 🏠
• Generous PTO and Holidays 🌴
  
  Join us and let's make some social media magic happen! Apply now!

We search for a «willing to learn» person who wants to learn and develop enterprise-level web applications/websites.

Skills & Requirements:

• You’ve got at least 1 year of experience in JavaScript

• You’ve worked with some of the modern JavaScript frameworks — Vue.js

• You have experience with Node.js

• You have experience with NoSQL databases (ideally MongoDB)

• You feel comfortable communicating in English

• You’re passionate about solving new problems

• You are always looking for the best solution

We are offering:

-Senior team;

-Regular review;

-Long-term employment;

-Challenging projects;

-Certifications;

Responsibilities:

-Code review.

-Functionality improvements to an existing solution

-Increasing system stability, testability, maintainability, and security

We are looking for a skilled Frontend Developer with strong experience in React and Next.js to join our team. 
 

Key Responsibilities:
- Develop modern, scalable frontend features using React and Next.js (SSR, SSG, ISR)

- Design and implement efficient GraphQL schemas, queries, and mutations; integrate with Apollo Client (cache management, pagination, error handling)

- Build and customize UI components using Material UI or similar libraries (e.g., Chakra UI, Ant Design, Mantine) with Styled Components

- Ensure responsive design and pixel-perfect implementation across devices

Write clean, maintainable code following best practices (SOLID, clean architecture)

- Set up and maintain linting/formatting tools (ESLint, Prettier)

Implement automated tests (unit, integration, e2e) using Jest, React Testing Library, Cypress or Playwright

- Optimize performance, including bundle-size tuning and advanced tooling (Turbopack, Webpack loaders)

- Apply accessibility (a11y) and internationalization (i18n) principles
 

Requirements:
- 3+ years of experience in modern frontend development

- Strong hands-on experience with React and production-grade Next.js applications

- Deep understanding of GraphQL and Apollo Client

- Proficiency with TypeScript and modern JavaScript (ES6+)

- Experience working with and customizing component libraries (Material UI or similar)

- Solid grasp of responsive design and adaptive layout techniques

- Familiarity with automated testing practices

- Experience with code quality tools and frontend architecture patterns

- English: Upper-Intermediate or higher (spoken and written)
 

We Offer:
- Competitive salary based on experience

- Flexible work hours and remote-friendly setup

- Opportunity to work on high-impact e-commerce solutions

- A friendly and professional team focused on quality and innovation

Summary

- Key skills: Python, Beautiful Soup, Scrapy, Selenium, Playwright, AWS (S3, Lambda, EC2, IAM, CloudWatch), Git;
- Focus: Scalable web scraping, configuration-driven data extraction, AWS-based data pipelines;
- Required experience: Web scraping on Python, AWS S3 integration, anti-scraping countermeasures, data parsing and cleaning, configuration frameworks;
- Start Date: ASAP (Pref. June 16th or 24th);
- Duration: approx. 2 months;
- Job Type: Full-time;
- Location: Europe (BST/ CET timezones ideally).

Job Description

About the company

A technology organization delivering software solutions for the construction sector, with a focus on digital project coordination, procurement workflows, and business intelligence. The platform offers modular capabilities to support operational efficiency and strategic planning. Recently revised its brand and product structure. Operates with a distributed international workforce.

About the role

We are seeking a skilled and motivated Web Automation Developer to join our dynamic team. The ideal candidate will be proficient in Python and experienced in developing and maintaining robust web scraping solutions. This role will focus on utilizing a configuration-based approach to extract data from a diverse range of websites. The developed solutions will be hosted on Amazon Web Services (AWS), with data stored in Amazon S3 buckets.

Key Responsibilities:

• Develop, deploy, and maintain efficient and scalable web scraping scripts and applications using Python;
• Implement and manage a configuration-based framework for web scraping, allowing for flexible and adaptable data extraction from various website structures;
• Utilize AWS services (primarily S3, and potentially Lambda, EC2, CloudWatch, and IAM) for hosting, managing, and monitoring web scraping solutions and data storage;
• Design and implement data pipelines to ensure reliable and timely data extraction and storage into Amazon S3;
• Troubleshoot and resolve issues related to web scraping, including changes in website structures, anti-scraping measures, and data quality;
• Collaborate with data analysts and other stakeholders to understand data requirements and ensure the delivery of accurate and relevant information;
• Develop and maintain documentation for web scraping processes, configurations, and codebase;
• Stay up-to-date with the latest web scraping techniques, tools, and best practices, as well as relevant AWS services;
• Ensure compliance with legal and ethical standards for web scraping and data privacy;
• Monitor the performance and reliability of scraping jobs, implementing alerts and recovery mechanisms to ensure optimal operation.

Required Skills and Qualifications:

• Proven experience as a Python Developer with a strong focus on web scraping;
• Proficiency in web scraping libraries and frameworks such as Beautiful Soup, Scrapy, Selenium, or Playwright;
• Solid understanding of web technologies including HTML, CSS, JavaScript, and DOM manipulation;
• Experience with APIs and data formats like JSON and XML;
• Demonstrable experience with AWS services, particularly S3 for data storage;
• Familiarity with other services like Lambda for serverless execution, EC2 for hosting, IAM for security, and CloudWatch for monitoring is highly desirable;
• Experience in designing and implementing configuration-driven systems/applications;
• Strong understanding of data extraction, data parsing, and data cleaning techniques;
• Familiarity with version control systems, preferably Git;
• Excellent problem-solving and analytical skills with strong attention to detail;
• Ability to work independently and as part of a collaborative team;
• Good communication skills, both written and verbal;
• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Desired Qualifications (Nice to Have):

• Experience with containerization technologies like Docker;
• Knowledge of database technologies (SQL or NoSQL);
• Experience with CI/CD pipelines;
• Familiarity with handling anti-scraping mechanisms (e.g., CAPTCHAs, IP rotation, user-agent management);
• Understanding of data warehousing concepts;
• AWS Certifications (e.g., AWS Certified Developer, AWS Certified Solutions Architect).

Atto Trading, a dynamic quantitative trading firm founded in 2010 and leading in global high-frequency strategies, is looking for an Infrastructure Engineer to join our team.

We are expanding an international, diverse team, with experts in trading, statistics, engineering, and technology. Our disciplined approach combined with rapid market feedback allows us to quickly turn ideas into profit. Our environment of learning and collaboration allows us to solve some of the world’s hardest problems, together. As a small firm, we remain nimble and hold ourselves to the highest standards of integrity, ingenuity, and effort. 

Position Highlights:

We are looking for an Infrastructure Engineer who has experience designing, building, and deploying infrastructure systems using containers, microservices, and other next-generation tools and services. As we are rapidly growing, this role is very important and will have a major impact on the future of our software systems. Less manual, more automation!

Responsibilities:

• Development of the Company's Infrastructure
• Support and Develop CI/CD Pipelines using Jenkins Pipeline DSL and Jenkins Job DSL
• Support and Develop Ansible Playbooks for various infrastructure tenants
• Deployment of Containerized Applications (using raw Docker and Docker Compose)
• Support and Deployment of SQL/NoSQL Database Servers (MySQL, PostgreSQL, Redis, Clickhouse, ElasticSearch)
• Monitor System Status with Grafana and Nagios, resolving issues promptly
• Maintain Data Network Storage
• Manage Self-Hosted and AWS Infrastructure
• Support and Administration of various products like GitLab, ELK, Grafana stack, etc.
• Proxmox Hypervisor Support: Manage VMs, automate routines, and handle backups
• Maintain Structured Knowledge Base and Documentation
• Conduct Root Cause Analysis for outages
• Facilitate innovative idea generation and collaboration to enhance development processes and ensure efficient project delivery
• Collaborate with the IT Infrastructure Lead (DevOps Lead) to drive automation initiatives and tackle complex challenges

Requirements: 

• Linux Operating Systems Administration with at least 3 years of experience
• Proficiency in Jenkins Pipeline DSL and Job DSL
• Experience with Linux Monitoring Systems
• Support and Deployment of Firewall Policies (Fortigate, Linux iptables)
• Manage VPN Access and Provide End-User Support
• Troubleshoot Networking Connectivity Issues

All of the above require deep knowledge of Bash scripting and intermediate Python skills.

Nice to have:

• Experience with Kubernetes (bare-metal and cloud environments)
• Administration of RedHat-Based Linux Systems
• Experience with Big-Data Processing and Analysis Pipelines
• Knowledge of Network Technologies (Ethernet, TCP/IP, NAT, VLANs, Routing, ACL)
• Genuine Interest in Finance and Trading
• Experience Working in a Trading Company is a significant plus

Additional expectations:

• Passion for Continuous Learning
• Strong Sense of Responsibility
• Ability to Make Independent and Timely Decisions
• Skill in Finding Innovative Solutions in Critical Situations
• Service-Oriented Mindset

Benefits:

• Opportunity to develop professional competencies
• Interesting and challenging tasks
• Competitive rates of pay
• Paid time off
• Coverage of health insurance costs

Our motivation:

We are a company committed to staying at the forefront of technology. Our team is passionate about continual learning and improvement. With no external investors or customers, we are the primary users of the products we create, giving you the opportunity to make a real impact on our company's growth.

Ready to advance your career? Join our innovative team and help shape the future of trading on a global scale. Apply now and let's create the future together!

• Project Description:

  Our client is a Swiss leader in online trading, serving over 500,000 clients who can trade more than 3 million products through highly performant and secure platforms. In addition to various online trading products, including stocks, bonds, funds, derivative products, and cryptocurrencies, we also offer Forex, Robo-Advisory, and Mortgage solutions.
  
  Since 2012, we have partnered with the client to develop innovative and cutting-edge digital solutions that help customers achieve their investment goals. Our solutions are continuously evolving, transitioning into atomic microservices and self-contained systems.
  
  We're looking for a responsible and proactive person who will help our products become better.

• Responsibilities:

  - Implementing user stories and technical tasks;
  - Writing tests;
  - Reviewing your teammates' code;
  - Fixing maintenance and support bugs;
  - Participation in meetings with the customer;
  - Requirements refinement, sprint planning and task estimation

• Mandatory Skills Description:

  - 5+ years of commercial experience as a Java developer
  - Solid knowledge of Java core, Spring, ORM, SQL, and Redis
  - Firm understanding of Client-Server architecture, REST, Servlets
  - Hands-on experience with Java Messaging and Microservices
  - Experience with Maven, bash, Docker
  - Good spoken English and solid communication skills overall
  - Strong analytical and problem-solving skills

• Nice-to-Have Skills Description:

  - Education: Bachelor's / Master's degree in computer science or computer engineering
  - Experience in using JavaScript, HTML, and CSS

• Languages:
  • English: B2 Upper Intermediate
  • Ukrainian: C2 Proficient

We are looking for a Data Scientist (NLP & LLMs) to join our team and work on the development of AI-powered solutions using modern NLP, Deep Learning, and multi-agent systems.

Project description:

We are building AI-driven fintech solutions using LLMs, RAG, and autonomous agents to automate compliance, contracts, and risk analysis — streamlining workflows and boosting decision-making with intelligent insights.

Requirements:

• 3+ years of experience as a Data Scientist or in a related role
• Strong knowledge of Deep Learning and Natural Language Processing (NLP)
• Hands-on experience with Large Language Models (LLMs), RAG, and multi-agent systems
• Proficiency in Python and relevant libraries such as PyTorch, TensorFlow, Transformers
• Solid foundation in Computer Science, Mathematics, or Statistics (Bachelor’s or higher)

Responsibilities:

• Develop NLP tools for automated contract generation, review, and compliance analysis
• Build AI agents to generate and update legal documents based on input and regulations
• Implement systems for legal clause classification and risk/highlight detection
• Create pipelines for legal request analysis and decision support (e.g., asset seizure)
• Collaborate with legal teams to fine-tune models and balance AI vs rule-based outputs

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Poland and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!

We’re looking for a Product Owner to join our team and work on CRM-related projects. 

It’s very important that the candidate has experience working as a Product Owner, specifically with CRM systems.

✅ Key responsibilities:

🔹 Gather Functional and non-Functional requirements, maintain and verify requirements as well.

🔹 Manage Product Backlog: formulating the list of backlog items and prioritizing them as per the critical business objectives.

🔹 Backlog Refinement: ability to prioritize, enhance, and finalize the items with the team before the sprint planning.

🔹 Define Acceptance Criteria for their Product: the Product Owner must know what they want their product features to achieve.

🔹 Define Sprint Objectives.

🔹 Review and approve the work done by the development team: the product owner inspects the product increment made by the development team in each iteration, from design preparation to production release verification.

🔹 Provide effective communication to the stakeholders of the project: the Product Owner is the central communicator between the development team and the stakeholders.

🔹 Create and Maintain Epics, Stories, Use and Edge Cases.

🔹 Participate in OKR planning.

✅ Requirements:

🔹 Experience: At least 3 years as a Product Owner or similar role (Business Analyst, System Analyst, Quality Assurance Analyst).

🔹 Skills Requirements:

To execute tasks, technical understanding is required in the following areas:

- Requirements lifecycle

- Product backlog management

- Product development architecture

- API integrations

- Scrum and Agile development methodologies

- User experience principles

- Coding and designing (nice to have)

🔹 Communication Skills (Proficient in English).

🔹 Analytical Skills: ability to analyze various issues and find workable solutions as quickly as possible.

🔹 Organizational skills.

🔹 Leadership: You will lead a team (without being a manager), therefore you must be able to demonstrate effective leadership techniques.

🔹 Professional Certification: PSPO level 1 or similar, but not a requirement.
 

Bold moves start here. Make yours. Apply today! 

Project description

We are looking for a Senior Front-End Developer to join our team and contribute to mobile (Flutter) and web front-end development. You will work alongside an existing front-end developer, collaborating to ensure a consistent, high-quality user experience across platforms.
You'll play a critical role in shaping our front-end ecosystem, setting standards, and delivering polished, user-centric experiences across mobile and web.

Responsibilities

Key Responsibilities

Design, develop, and maintain front-end features for both Flutter mobile apps and web applications.

Collaborate with our current front-end developer to ensure codebase quality, reusability, and maintainability.

Collaborate with back-end development team

Take responsibility for front-end architectural decisions and implementation standards.

Translate UI/UX designs into clean, performant, and accessible code.

Work closely with back-end engineers to integrate APIs and ensure a seamless user experience.

Identify and address performance and usability improvements.

Participate in code reviews, testing, and documentation to support team-wide best practices.

Share knowledge and help elevate the front-end capabilities of the team.

Skills

Must have

5+ years of front-end development experience.

Strong experience with Flutter for mobile development.

Solid experience building web applications using React, Angular, or Vue.js.

Strong understanding of responsive design, state management, and component architecture.

Experience integrating APIs (REST or GraphQL).

Proficient in Git, CI/CD, and Agile methodologies.

Passion for clean, maintainable, and scalable front-end code.

Excellent communication and problem-solving skills.

Nice to have

Experience with Flutter Web or progressive web apps (PWAs).

Experience with web front-end (Angular)

Knowledge of mobile deployment (App Store, Google Play).

Familiarity with Firebase, analytics, or push notifications.

Experience working in a startup or small product team environment.

We're not looking for just a BA — we're looking for a smart, sharp thinker with a creative twist and a value-driven mindset.

    Who we're looking for

    You’re a person who:

• Can dive into any topic independently and deeply research it
• Knows and loves to turn chaos into clarity through structure 
• Pays close attention to detail while thinking strategically
• Learns fast by absorbing best practices and adapting them
• Understands not only how a product works, but how it should work

    What you'll need to succeed:

• Business analyst experience
• Experience in logistics and supply chain domain
• Experience in FinTech or Digital Wallet domains will be a plus
• Confident in all major types of business analysis documentation (BRD, SRS, User Stories, Use Cases, Acceptance Criteria, User Flows, BPMN/Flowcharts, ERD, Glossary, RACI Matrix etc.) 
• Proficiency in service design and behavior-driven product design — creating user flows and UX strategies grounded in behavioral analytics and aligned with product goals.
• Skilled in user interviews, stakeholder communication
• Analytical and detail-oriented mindset
• Creative problem-solver, not just a requirement gatherer
• Deep understanding of value-first product thinking
• Business and product research capabilities
• Adaptability to fast-paced, evolving environments
• Upper-Intermediate level of English
   

    What you'll be doing:

• Collaborate closely with the Engagement team (tech and non-tech experts supporting pre-sale and onboarding processes)
• Participate in discovery phases — conducting user interviews, performing deep research, structuring insights
• Collaborate with design and sales teams to shape the right product for the right user
• Possible involvement in company projects
• Document the full product lifecycle — BRD, SRS, user stories, acceptance criteria, diagrams etc.
• Map out user flows, customer journeys, functional specs, and pain point analysis
• Service Design — define service architecture, touchpoints, and value delivery
• Product Design:
  • Analyze user behavior (heatmaps, session recordings, analytics)
  • Identify UX/UI improvement opportunities and form hypotheses

  • Develop product design strategies based on real data and business goals

     

     What you’ll get:

• Flat hierarchies and short decision paths, openness to new ideas
• Flexible working schedule
• Reimbursement for professional certification
• Annual paid vacation — 18 working days
• Paid sick leave — 10 working days
• English classes
• IT club card — applicable to the Lviv region
• Sport classes compensation
• Comfortable office locations or remote work

Senior JavaScript Developer

Remote | Full-time

Artigaming is a product iGaming company building fast, stable, and scalable platforms for online entertainment. Our products serve thousands of users worldwide every day, and we are looking for a developer who can help us grow even faster.
We invite a Senior JavaScript Developer with strong experience in React and a modern frontend stack to join our team.
Responsibilities:

• Develop and maintain modern user interfaces following internal standards
• Participate in frontend architecture design, technology stack selection, and process setup
• Analyze UI/UX mockups and assess implementation complexity
• Ensure code quality through code reviews and refactoring
• Apply development best practices (CI/CD, modularity, performance)
• Collaborate with cross-functional teams: designers, backend developers, product managers
• Mentor junior engineers, share knowledge, and contribute to team growth

Requirements:

• 5+ years of commercial experience with React and TypeScript
• Strong knowledge of HTML/CSS, preprocessors, and layout methodologies
• Application state management (Redux, Context API, or others)
• Understanding of HTTP, REST API, WebSocket
• Experience with design patterns, OOP, and modern development principles
• Experience with module bundlers (Webpack, Vite, Parcel, etc.)
• Comfortable working in Agile teams
• English level — Intermediate or higher

Nice to have:

• Understanding of software testing principles (unit, integration, e2e)
• Experience with Git, Jira
• CI/CD pipelines experience
• Experience with iFrame, Canvas, Web Workers
• Steam account with CS lvl 10 ;)

We offer:

• Remote work and flexible schedule
• Paid vacations, sick leave, and public holidays
• English language courses
• Friendly and open team with no bureaucracy
• Gifts and day-offs for special occasions

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Customer Service Agent with at least Upper-Intermediate level of English language to join our international team and add more diversity into the mix.

In this role your main aim will be to make the customers happy by providing live chat support, addressing their inquiries promptly and effectively, troubleshooting issues, and ensuring a positive customer experience.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.?

We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

- To acquire some technical and end-user understanding of our products so you can respond to customers quickly and accurately (don't worry, we will provide the training).

- To report on common issues and flag anything urgent.

- To approach customers proactively about select promotions.

- To support with some translations as our "go-to" native speaker.

A FEW MUSTS ❗

- Be fluent in written and spoken English (this is the official office language).

- Be interested in learning about iGaming and increasing your tech knowledge.

- Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 3 night shifts from 5, or only night shifts, as you prefer).

WHAT WE OFFER 💎

-Remote work format — the ability to attend the office in case you are Lviv-based, in the city center (which is absolutely pet-friendly 🐶).

- Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).

- Diverse paid times off.

- Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

Про компанію BetCareHi, we’re BetCare
The company that specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies.
Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.