Jobs at Djinni

We are seeking a UX writer to systematically improve the PayAdmit website: structure, copy, and user flows, impacting conversion and SEO.

What is critical for us Important:

• Experience in FinTech. Understanding the difference between PSP/EMI/acquiring.
• Ability to write about business value.
• Experience creating copy that converts.
• Excellent English (C1+), native-like commercial style.
   

Responsibilities:

• Writing SEO-driven landing pages (English, focus on the TIER-1 market)
• Page structure development:
• Hero (value proposition, ICP, pain → solution)
• Use cases / industries
• Feature → benefit mapping
• Trust blocks (security, compliance, scalability)

• CTA and lead-capture logic

   

Creation and improvement:

• Landing pages
• Solution pages
• Industry pages

• Product pages;

   

  SEO work: commercial semantics (high-intent keywords)

  Collaboration with:

- Marketing

- Product specialists

- Sales specialists

- Designer

- SEO specialist

What do we offer:

• Real influence on the product, its positioning, and conversion.
• Autonomy in decision-making and responsibility for results.
• Minimum micromanagement, maximum trust.
• Opportunity to grow with a scalable product.

Hey,

We are seeking a Lead Data QA Engineer to join the team that designs, builds, and deploys ML-powered solutions within the real estate and property management domain. In this role, you will work with data pipelines, logic functions, LLM prompt outputs, and UI applications that help business users automate business processes, extract insights, and make data-driven decisions. You’ll work closely with product managers, ML engineers, and data engineers to build business applications that drive real business outcomes.

Overview

We are delivering this project to one of the global leaders in commercial property management space.

We are looking for an experienced Data QA Engineer to ensure the quality, reliability, and performance of data-driven products built on Palantir Foundry.

In this role, you will validate data ingestion, transformation, aggregation, and analytics workflows, covering the full data lifecycle from raw data ingestion to AI-driven data extraction, reporting, and visualization in functional UI apps. You will leverage QA best practices to improve efficiency and test coverage, and work closely with data engineers, developers, prompt engineers, and other teams to deliver high-quality, scalable solutions that meet business, governance, and security requirements
 

Responsibilities

• Design and execute test plans, test cases, and test scripts for data pipelines in Palantir Foundry.
• Validate data ingestion, transformation, and processing workflows (e.g., ML/AI pipelines).
• Experience testing LLM-based data products (inputs/outputs, validation logic).
• Perform functional, integration, regression, and performance testing for data applications.
• Conduct data quality checks using SQL and Python notebooks.
• Validate datasets, metrics, and aggregations used for reporting and dashboards/visualization apps.
• Collaborate with Palantir developers and ML engineers to troubleshoot and resolve defects.
• Monitor and report defects, metrics, and quality trends using test management tools.
• Ensure compliance with data governance and security best practices.

• Participate in improving QA processes, standards, and documentation for data-driven products.

   

Qualifications

• 5+ years of experience in QA with strong focus on Data and BI apps testing.
• Experience mentoring junior QA engineers, providing technical guidance, onboarding support, and promoting testing best practices across teams.
• Proven ability to lead QA initiatives, coordinate testing activities, and collaborate with cross-functional teams to drive quality improvements.
• Hands-on experience in data platforms and BI/analytics layers, dashboards, or reporting solutions.
• Strong experience in testing data lineage, data migration, data security and compliance.
• Strong knowledge in SQL, Python, and data validation techniques.
• Experience testing APIs, ETL pipelines, big data systems, or data lakes.
• Strong understanding of data quality, data governance, and test practices.
• Experience working in Agile/Scrum environments

Would be a plus or nice to have:

• Exposure to Palantir Foundry or other data platforms. 
• Familiarity with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps)
• Familiarity with performance testing approaches and best practices.
• Knowledge of automation frameworks (PyTest, Robot Framework, or similar).

If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you 🎯

We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

• Simultaneously work with clients from a diverse list of industries;
• Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
• Manage annotation teams to guarantee smooth execution and timely delivery of projects;
• Monitor team discipline and ensure corporate culture within the team;
• Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization;
• Proactively mediate and resolve any clients’ and annotators’ concerns or issues etc.;

• Train annotation teams and supervisors.

   

What We Need:

• Excellent Ukrainian & English skills (at least C1 for both spoken and written);
• 2-3 years of experience in tech service industry, ideally in account or project management;;
• Ability to manage multiple accounts and prioritize tasks effectively;
• Proved experience in long-term project planning;
• Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
• Strong leadership skills with a demonstrated ability to effectively manage and motivate a team;
• Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
• Mature and responsible attitude;

• Innovation mindset and the ability to be flexible.

   

Will be a great plus:

• Experience as a Team Lead or Supervisor in IT outsourcing companies;
• Experience in working with AI, data labeling, or machine learning projects;
• Desire to advance in AI & annotation services;
• Good sense of humor 😊

We offer:

• Competitive monthly rate in USD;
• Business hours;
• Opportunity to work fully remotely;
• Greenhouse conditions for self-development;
• Inclusive international environment;
• Amazing team connectivity;
• Paid intensive training and trial period;
• Responsive management interested in your growth and long-lasting cooperation.

🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!

*We celebrate diversity and are proud to be an equal opportunity employer.

Position

E-Commerce & Point of Sale Software Developer

About the Project

International SaaS company building unified commerce platform for retail, F&B, and wholesale distribution. Product integrates with Shopify, Magento, Square, and various POS systems. Serving enterprise clients globally.

Technical Requirements

Must have:

• JavaScript + TypeScript, 2+ years of experience
• Magento platform experience (Open Source or Adobe Commerce), 2+ years
• Shopify platform experience (Liquid, API), 2+ years
• Point of Sale (POS) systems experience
• Node.js debugging experience

Nice to have:

• ERP/CRM experience (NetSuite, Salesforce, Dynamics)
• SQL/NoSQL database experience
• Linux system administration, SSH
• CI/CD, version control, test automation
• Direct customer interaction experience

Responsibilities

• Develop and maintain e-commerce integrations
• Work on POS application components
• Perform unit, integration, and acceptance testing
• Communicate with distributed team and clients

Timezone

GMT+2 or later (Cyprus, Eastern Europe, Ukraine ideal)

Engagement

Part-time to start, potential to grow. Long-term project.

Priority

High. Client has immediate need for upcoming deployment.

Position

Senior Full-Stack Node.js/TypeScript Developer

About the Project

International SaaS company building unified commerce platform for retail, F&B, and wholesale distribution. Product includes POS systems, inventory management, warehouse management, and e-commerce integrations. Live deployments with enterprise clients (50-110+ store chains).

Technical Requirements

Must have:

• Node.js + TypeScript, 3+ years of experience
• Strong JavaScript ecosystem knowledge
• Experience with cloud providers (Azure preferred, AWS/GCP acceptable)
• SQL and/or MongoDB experience
• Git, Agile methodology

Nice to have:

• E-commerce platform experience (Shopify, Magento)
• React or Angular frontend experience
• Docker, Kubernetes
• CI/CD pipelines (Jenkins, CircleCI)
• ERP/CRM experience (NetSuite, Salesforce)

Responsibilities

• Develop, test, and deploy Node.js applications
• Work with cloud infrastructure (Azure)
• Participate in code reviews
• Collaborate with distributed international team

Timezone

GMT+2 or later (Cyprus, Eastern Europe, Ukraine ideal)

Engagement

Part-time to start, potential to grow. Long-term project.

Priority

High. Client has immediate need for upcoming deployment.

Location: Bucharest, 4 days office

We are fast-growing and innovative startup in the Gaming industry, specializing in managing online social casino games for the US market. Our team is passionate about data-driven, decision-making, creative promotions, and player retention strategies. 

We're looking for a talented and passionate Motion Designer to bring our brand and products to life through captivating visuals, storytelling, and animation. Whether it’s a product trailer, a viral social video, or a mesmerizing in-game animation—you’ll be the wizard behind the
motion magic.

What You’ll Do:
● Design and animate motion graphics across marketing assets—ads, trailers, and promotional content—from concept to final delivery
● Craft engaging videos for Performance creatives campaigns, social media, product launches, and internal communications
● Animate scripts, storyboards, and static visuals into dynamic video content
● Collaborate closely with the brand, creative, UA and product teams to ensure visual consistency and creative impact
● Support and enhance gameplay capture with editing, compositing, and effects
● Help shape and uphold our motion design language and visual storytelling style
● Review and refine creative outputs to ensure they align with brand standards and design quality

What You’ll Bring:
● 4+ years of hands-on experience in motion design, video editing, and/or animation (gaming or creative tech preferred)
● Proven portfolio dProficiency in Adobe demonstrating motion graphics, video editing, and storytelling for digital platforms
● After Effects, Premiere Pro, Photoshop, and ideally DaVinci Resolve
● Strong understanding of animation principles, pacing, and transitions
● Experience working in fast-paced, creative environments, with strong ownership and delivery skills
● Excellent visual instincts, eye for detail, and sense of timing
● Ability to work both independently and as part of a highly collaborative team

Nice to Have:
● Experience working in the gaming industry, ideally with casual or mobile games
● Skilled in 2D character animation using Spine and/or Unity
● Familiarity with creating, rigging, and skinning animations
● Experience with VFX, Blender, and animating UI elements and vector assets
● Passion for games and deep knowledge of the gaming/modding ecosystem
● Ability to optimize animation for mobile creative performance
Why Join Us?
● Be part of a fast-growing gaming startup with creative freedom and meaningful
impact
● Collaborate with top-tier designers, producers, and developers
● Help shape the visual storytelling for a community-first gaming brand
● Work in a dynamic, fun, and ambitious environment where your ideas matter

NetSuite Field Service Management (FSM) Consultant

We are looking for an experienced NetSuite Field Service Management (FSM / NextService) Consultant to join an international consulting team delivering ERP and field service solutions for global clients.

About the Role

In this position, you will design, implement, and optimize NetSuite FSM solutions that support end-to-end field service operations. You will work directly with customers, project managers, and technical teams to deliver scalable and efficient implementations.

Responsibilities

• Analyze client business processes and translate requirements into NetSuite FSM solutions
• Participate in full-cycle implementations (discovery → configuration → go-live → support)
• Configure NetSuite FSM / NextService:
  • work orders
  • scheduling & dispatch
  • routing
  • technicians & mobile workforce
  • service contracts, assets, inventory, SLAs
• Configure workflows, automation, and reporting
• Support integrations between FSM and other NetSuite modules
• Conduct user training and prepare functional documentation
• Provide post-go-live support and optimization recommendations

Requirements

• 3+ years of hands-on NetSuite experience
• Proven experience with NetSuite Field Service Management (FSM / NextService)
• Understanding of field service operations (technicians, dispatching, service lifecycle)
• Experience working with customers and translating business needs into system configuration
• Experience with NetSuite implementation and support
• English – Upper-Intermediate or higher

Nice to Have

• NetSuite certifications (SuiteFoundation / Administrator / Consultant)
• Experience with SuiteFlow and/or SuiteScript
• Experience integrating FSM with external systems or mobile applications
• Background in service-based industries (manufacturing, utilities, logistics, professional services)

What We Offer

• International NetSuite projects
• Fully remote work format
• Flexible working schedule (part-time)
• Professional growth and certification support
• Collaborative and professional environment

Project Manager 

We are looking for a proactive Project Manager to support the successful delivery of web and mobile products for international clients. If you enjoy organizing processes, collaborating with cross‑functional teams, working with requirements, and seeing real impact from your work, this role offers a strong opportunity to grow your career.

Candidates who have worked exclusively in grey niches are not considered, as this experience may not translate well to the structured processes required for Healthcare and other regulated projects.

Responsibilities

• Contribute to project planning, including defining scope, objectives, timelines, and resource needs.
• Organize and maintain project boards to ensure full visibility of tasks and priorities.
• Track progress, monitor deadlines, and escalate risks when needed.
• Maintain clear and structured project documentation (meeting notes, status reports, schedules).
• Participate in daily stand‑ups and support team alignment.
• Collaborate with Senior PMs and Product Managers to balance scope, schedule, and quality.
• Perform preliminary testing of features before releases to ensure they meet acceptance criteria.
• Act as a communication bridge between the development team and senior project leadership.
• Provide timely updates to internal stakeholders regarding progress, changes, and potential delays.

• Assist in estimating effort and resource requirements together with Senior PMs and the development team.

   

Requirements

• Understanding of project management fundamentals and agile methodologies.
• Ability to work with user stories, acceptance criteria, and user flows.
• Basic technical awareness and willingness to dive into product details.
• Strong organizational and communication skills.
• Attention to detail, responsibility, and a collaborative mindset.

• For Middle level: experience independently managing multiple projects simultaneously.

   

What We Offer

• Opportunity to work on global‑market products with international clients.
• Supportive, friendly team and access to mentorship from senior specialists.
• Clear processes, modern tools, and a flexible work environment.

• Professional growth and the ability to influence product outcomes.

   

Interview Process

• Initial prescreen with our recruiter
• Interview with HR and the Head of Project Management
• Live practical test challenge
• Final interview with the COO and CTO

OpenMinds is seeking a skilled and curious Data Engineer who’s excited to design and build data systems that power meaningful insight. You’ll work closely with a passionate team of behavioral scientists and ML engineers on creating a robust data infrastructure that supports everything from large-scale narrative tracking to sentiment analysis.
‍

In the position you will:
‍
— Take ownership of our multi-terabyte data infrastructure, from data ingestion and orchestration to transformation, storage, and lifecycle management

‍

— Collaborate with data scientists, analysts, ML engineers, and domain experts to develop impactful data solutions

‍

— Optimize and troubleshoot data infrastructure to ensure high performance, cost-efficiency, scalability, and resilience

‍

— Stay up-to-date with trends in data engineering and apply modern tools and practices

‍

— Define and implement best practices for data processing, storage, and governance

‍

— Translate complex requirements into efficient data workflows that support threat detection and response
‍

We are a perfect match if you have:
‍
— 5+ years of hands-on experience as a Data Engineer, with a proven track record of leading complex data projects from design to production

— Experience with Google Cloud Platform (GCP) and its data ecosystem (BigQuery, GCS, Pub/Sub, Cloud Run, Cloud Functions, Looker)

‍

— Highly skilled in SQL and Python for advanced data processing, pipeline development, and optimization

‍

— Deep understanding of software engineering best practices, including SOLID, error handling, observability, performance tuning, and modular architecture

‍

— Ability to write, test and deploy production-ready code

‍

— Extensive experience in database design, data modeling, and modern data warehousing, including ETL orchestration using Airflow or equivalent
‍
— Open-headed, capable of coming up with creative solutions and adapting to frequently changing circumstances and technological advances
‍

— Experience in DevOps (docker/k8s, IaaC, CI/CD) and MLOps
‍

— Fluent in English with excellent communication and cross-functional collaboration skills

‍
We offer:
‍

— Professional development within a multidisciplinary team with backgrounds in academia, tech, and defence sector.

‍

— Competitive market salary with room for performance-based progression.

‍

— Work in a fast-growing company with proprietary AI technologies, solving the most complex problems in the domains of information resilience and national security.

‍

— Participation in Tier-1 international industry conferences, events, and closed briefings.

‍

— Flexible work arrangements — adjustable hours, location, and hybrid/remote options.

‍

— A work culture that values focus, speed, experimentation, strategic thinking, and elegance in the proposed solutions.

We are looking for a reliable and detail-oriented Data Operator to support our results and live timing operations. This role involves entering, verifying, and maintaining racing data and live timings in our system with high accuracy and strictly following the timeline. 
Due to the global nature of motorsport events, races take place around the clock, so candidate availability across different time slots is important.

Key Responsibilities
• Enter and update race results and related data in internal database
• Verify data accuracy and consistency
• Monitor official sources for result updates
• Correct data discrepancies when identified
• Follow internal data standards and workflows
• Maintain proper work of live timings
• Use data parsers and automated tools for data collection

Requirements
• Strong attention to detail and accuracy
• Good typing and computer skills
• Basic knowledge of Excel or Google Sheets, Adobe Fine Reader
• Ability to work with repetitive and time-sensitive data tasks
• Basic English communication skills
• Availability to work flexible hours, including nights and weekends
• Understanding of data parsers and grabbers
• Ability to configure and manage data grabbers
• Familiarity with motorsport series and terminology (Formula 1, MotoGP, Formula E, WEC, World Rally Championship (WRC), IMSA, F1 Academy, BTCC, DTM, NASCAR, IndyCar etc)

Nice to Have
• Previous data entry or data processing experience 
• Experience working with databases or CMS systems

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with the organization of the first Data Science UA conference, setting the foundation for our growth. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the role:
We are looking for a Computer Vision / Machine Learning Engineer to develop offline CV models for industrial visual inspection.

Your main task will be to design, train, and evaluate models on inspection data in order to:

• Improve discrimination between good vs. defect samples
• Provide insights into key defect categories (e.g., terminal electrode irregularities, surface chipping)
• Significantly reduce false-positive rates, optimizing for either precision, or recall
• Prepare the solution for future deployment, scaling, and maintenance
•  

Key Responsibilities:
Data Analysis & Preparation
- Conduct dataset audits, including class balance checks and sample quality reviews
- Identify low-frequency defect classes and outliers
- Design and implement augmentation strategies for rare defects and edge cases
Model Development & Evaluation
- Train deep-learning models on inspection images for defect detection
- Use modern computer vision / deep learning frameworks (e.g., PyTorch, TensorFlow)
- Evaluate models using confusion matrices, ROC curves, precision–recall curves, F1 scores and other relevant metrics
- Analyze false positives/false negatives and propose thresholds or model improvements
Reporting & Communication
- Prepare clear offline performance reports and model evaluation summaries
- Explain classifier decisions, limitations, and reliability in simple, non-technical language when needed
- Provide recommendations for scalable deployment in later phases (e.g., edge / on-prem inference, integration patterns)

Candidate Requirements:
Must-have:
- 1-2 years of hands-on experience with computer vision and deep learning (classification, detection, or segmentation)
- Strong proficiency in Python and at least one major DL framework (PyTorch or TensorFlow/Keras)
- Solid understanding of:

• Image preprocessing and augmentation techniques
• Classification metrics: accuracy, precision, recall, F1, confusion matrix, ROC, PR curves
• Handling imbalanced datasets and low-frequency classes

- Experience training and evaluating offline models on real production or near-production datasets
- Ability to structure and document experiments, compare baselines, and justify design decisions
- Strong analytical and problem-solving skills; attention to detail in data quality and labelling
- Good communication skills in English (written and spoken) to interact with internal and client stakeholders

Nice-to-have:
- Experience with industrial / manufacturing computer vision (AOI, quality inspection, defect detection, etc.)
- Familiarity with ML Ops/deployment concepts (ONNX, TensorRT, Docker, REST APIs, edge devices)
- Experience working with time-critical or high-throughput inspection systems
- Background in electronics, semiconductors, or similar domains is an advantage
- Experience preparing client-facing reports and presenting technical results to non-ML audiences

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- 40 days of PTO;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.

On behalf of our client, we are looking for a Senior Drupal / PHP Developer

Responsibilities:

- Develop and maintain Drupal-based websites and resident portals.

- Create bespoke Drupal modules and implement existing modules.

- Integrate Drupal systems with third-party services.

- Own full streams of work, including entire resident portals.

- Collaborate with project managers, customer success teams, developers, and occasionally clients.

- Follow best coding practices, documentation standards, code reviews, and testing (unit and integration).

- Contribute to resilient, maintainable, and high-quality software delivery.

Requirements:

- 5+ years of commercial PHP experience.

- 3+ years of hands-on experience with Drupal.

- 1+ year of experience with Laravel or Symfony.

- Experience creating custom Drupal modules and custom templates.

- Strong SQL and JavaScript skills.

- Experience with testing frameworks.

- Experience using Git and version control systems.

- Comfortable working with command line tools.

- Experience working with macOS or Linux systems.

- Upper - Intermediate or higher level of English

- Self-starter with ownership mindset and attention to detail.

Company offers:

- Long-term employment with possibilities for professional growth

- Fully remote work

- Reasonably flexible schedule

- 15 days of paid vacation

- Regular performance reviews

Who we are  

MINT is the leader in Advertising Resource Management (ARM) software, driving marketing transformation in the age of agentic AI. At the core of our innovation is an open enterprise platform that deploys autonomous AI agents to augment human teams across the marketing and advertising value chain, connecting marketing performance with enterprise growth and real business impact. 

Thanks to a diverse team of over 300 professionals worldwide, we integrate technology, data, and agentic intelligence to redefine how global brands and agencies plan, execute, and optimize their advertising investments. 

With the recent acquisitions of technology leaders Redmill Solutions and info³, MINT has further expanded its unified ecosystem, completing the long-awaited connection of media planning, buying, and execution within one intelligent environment. 

The Role 

We’re looking for a Data Science Associate to support the development of a cutting-edge agentic AI suite for full cycle media operations, from media planning, activation to financial reconciliation. Your job will focus on designing, developing and deploying end-to-end data initiatives - from data ingestion to data presentation, from proof of concept to production. In this role, you'll have the opportunity to shape product direction and technical development.  

This is a consultancy engagement, not an employment contract. The selected consultant will work independently, bringing their specialized knowledge and experience to our projects. 

What you'll be doing  

• Contribute to the design, development, and deployment of data science solutions, from exploration to production 
• Work closely with product, engineering and solution consultants’ teams to translate business challenges into scalable data products 
• Develop, evaluate, and deploy machine learning models and data pipelines for real-world applications 
• Explore and integrate new technologies such as LLMs, MCP/A2 and AI agents to enhance our products 
• Explore building a standalone agentic workforce for media operations  
• Ensure data quality and integrity across multiple sources and processing stages 
• Communicate findings and insights clearly to technical and non-technical stakeholders 
• Assist in identifying and implementing SOTA and emerging AI/ML techniques  
• Contribute to team-wide technical decisions, planning, and long-term strategy 

This role will be a great fit if you have:  

• 1+ years of experience in data science with a solid foundation in statistics and machine learning 
• Proficiency in Python (and its core data/ML libraries) and SQL 
• Hands-on experience with ETL processes, large datasets (1M+ rows), and data cleaning and validation 
• Knowledge of frameworks like LangChain, Langraph 
• Ability to design and customize AI agents using RAG and similar techniques 
• Familiarity with AWS or another major cloud platform 
• Experience with time-series forecasting, recommender systems, NLP, or optimization problems  
• Strong communication and presentation skills, with the ability to bridge technical and non-technical perspectives 
• Self-driven and comfortable handling tasks independently in a remote setup 

We would also appreciate: 

• Familiarity with Docker or Kubernetes, CI/CD pipelines, monitoring tools, and Git 
• Previous experience with setting up MCP/A2 integrations is desired but not required 
• Background or interest in the advertising or marketing technology space 

Interview Process 

Candidates can expect the following steps in our interview process: 

• HR Video Interview (30 minutes): A virtual interview with HR to provide an overview of the company and the role, as well as to gain insight into your experience and background. 
• Technical Interview with Tech team (1 hour): A virtual interview with the Data Science Team Lead and/or other Team members, focused on your technical expertise, past experience, and problem-solving approach. 
• Offer: after completing the interview process, successful candidates will receive an offer. 

MINT is committed to a diverse and inclusive workplace. MINT AI is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, immigration status, medical condition, protected veteran status, disability, genetic information, political views or activity, or other legally protected status.  

Where high-stakes experience meets human-first communication.

VIP — it’s not “support.” It’s working with a limited pool of top-tier players where attention, accuracy, and genuine human connection matter.
If you enjoy meaningful conversations, reading signals, and treating every detail with care — this role is for you.

🎯 What You’ll Be Doing

1. Managing VIP Players

• Daily communication via chat & email (EN)
• Warm, personal messages and soft-touch engagement
• Celebrations, check-ins, answering questions, and guiding players through their journey

2. Working With Bonuses

• Issuing SC/FS within clear, structured limits
• Keeping accurate records of every decision
• Following the no–double-subsidizing policy

3. Player Monitoring & Activity Tracking

• Watching for purchase patterns, drops in activity, and unusual behavior
• Handling players across Tier 4 → Tier 1
• Updating player profiles, adding notes, preferences, and risk insights

4. Anti-Abuse & Anti-Fraud Awareness

• Spotting red flags early
• Avoiding bonus allocation to questionable accounts
• Escalating suspicious cases to Head of VIP / Compliance

5. Cross-Team Collaboration

• Passing cases to Support, Finance, Compliance when needed
• Following internal VIP flows smoothly and consistently
   

🌟 What We Expect From You

• Excellent, calm, and clear communication with players
• English at Upper-Intermediate level or higher — confident written communication in EN
• Ownership of your decisions and actions
• Strong attention to detail — especially in text
• Desire to grow beyond simple ticket handling
• Openness to learning the VIP style: tone, communication, tier logic
• Confidence and stability when working with high-value players
   

💚 What We Offer

• Higher financial motivation compared to support roles
• Competitive salary with potential to grow as you take on more responsibility
• A role where your decisions directly influence VIP retention and revenue
• Structured schedule:
  • Start: 5/2, 8-hour shifts + 1-hour break
  • Later: possible transition to 2/2, 12-hour shifts

Welcome to ApexTech 🙌

We’re looking for a Salesforce Administrator who takes ownership of architecture and enjoys building scalable, high-quality user interfaces. You’ll play a key role in shaping frontend decisions and delivering a polished product experience.

Requirements:
• 4+ years of experience as a Salesforce Administrator in complex Salesforce environments
• Strong understanding of Salesforce environments (sandboxes, production) and release management processes
• Experience working with Git branches and CI/CD pipelines (SFDX-based deployments preferred)
• Solid knowledge of metadata deployment and change management best practices
• Hands-on experience with custom fields, validation rules, and impact analysis
• Ability to assess dependencies and risks before implementing changes on heavily used objects
• Strong understanding of Salesforce automation tools (Flow, Process Builder) and when to escalate to Apex/Triggers
• Good knowledge of Salesforce security model: profiles, permission sets, field-level security, sharing rules
• Experience working with custom settings and custom metadata for configuration management
• Strong analytical skills and structured troubleshooting approach
• Good communication skills and ability to work with product owners and developers

Responsibilities:
• Safely manage and deploy changes from development environments to production using sandbox strategy, Git branching, and CI/CD pipelines
• Perform impact analysis before implementing changes to core objects and ensure minimal disruption to business processes
• Configure and maintain custom fields, validation rules, and automation according to business requirements
• Evaluate and choose appropriate automation tools (Flow vs existing automation vs Apex) in collaboration with developers
• Ensure proper testing, documentation, and rollback strategies for all changes
• Troubleshoot access and feature visibility issues by analyzing profiles, permission sets, and configuration settings
• Maintain system stability, data integrity, and security standards
• Collaborate with product owners and technical teams to continuously improve Salesforce processes and governance

Interview process:
1. Intro-call with the Recruiter.
2. Technical Interview.
3. Client Interview

What do we offer?
💻 Full remote work and meetings for brainstorming.
💡Freedom and flexibility.
🚀A team of top experts and synergy of the entire organization.
💸Competitive salary.
🌿 Vacation and sick leaves.
🙏Therapy sessions with our psychologist.
📚Budget for professional development.
💃Corporate events and team building.