Jobs

Your role will encompass a range of responsibilities; the main one is the delivery of projects at all life cycles.

You will work closely with developers, designers, QAs, and clients.

About you

A minimum of 2+ years of professional experience as a Project / Delivery Manager, especially with iOS, Android, and Web Apps in Outsource companies. *Respect yours and our time. Don't apply without experience above.

Experience in teams of 3-7 people.

Product management.
Project management.

Understanding of UX patterns of web and mobile apps.

Strong understanding of the project development life cycle.

Understanding of Agile/Scrum.

Level of English — intermediate+.

Responsibilities
 

Review a client's request > Find the best solution > Transfer to the designer and developers.

Collaborate with the design/development team and customers.

Conduct research: UX, products, tools (3rd parties); Analyze competitors and find the lean solution for projects.

Set up and lead daily/weekly meetings.

Be responsible for the result.

Create user stories and keep project documentation updated.

Ability to promote to COO and receive Stock options.

What we offer

Health Insurance.
GYM.
English classes.
22 days off and 12 sick days.
Paid national holidays.

Teambuilding twice per year.

Welcome box.

Please send your CV.

📍 Location: Remote (UK time zone )
💼 Company: Selena Courier Service — Boutique Courier Company in London
📌 Type: Self-Employed / Contractor Role

About Us:

Selena Courier Service is a boutique, high-quality courier company with 17 years of experience delivering excellence in London. We’re known for our personal approach, same-day and premium courier solutions, and now expanding into "Man and Van" services.

We plan routes manually using Google Sheets and Trello — no automated CRM systems — so strong map logic and adaptability are key. This is an excellent opportunity to join a growing company and take ownership of exciting new service lines.

What Makes This Role Unique:

• Self-employed setup with performance-based OTE bonuses (on web sales, phone orders, and client accounts you build)
• Freedom to contribute ideas and grow your responsibilities — especially with our new "Man and Van" service
• Opportunity to shape internal processes and collaborate directly with the CEO
• Seasonal business closure during Christmas (estimated to be confirmed 1 month in advance 20 Dec – 4 Jan), plus 2 additional weeks of holiday by agreement
• Able to work under deadlines and stress resilient

Key Responsibilities:

Courier & Route Coordination

• Plan and adjust delivery routes manually (training provided on UK roads & address logic)
• Communicate with drivers and clients in real-time
• Maintain up-to-date Trello boards and Google Sheets

Customer Communication & Admin

• Respond to delivery queries and updates
• Track order status, manage records, and ensure smooth delivery flow
• Support reporting and improvement of coordination processes

Sales & Marketing Support (Bonus Responsibility)

• Assist CEO in sales follow-up, generating leads, and closing orders
• Earn bonus commission on sales made via phone, website, and accounts you help grow
• Support occasional blog content, social media, or campaigns

Ideal Candidate:

• Strong organizational skills with ability to self-manage and prioritize
• Great with tools like Google Sheets, Trello, and basic online platforms
• Logical thinker who enjoys working with maps, addresses, and route planning
• Reliable communicator with excellent written/spoken English
• Comfortable working independently and within a small, dynamic team

Bonus If You Have:

• 2+ years in logistics, courier coordination, dispatch, or operations
• Admin or virtual assistant experience
• Background or interest in customer service and growth
• Understanding of London roads and delivery patterns

Role Details:

• 💼 Contract Type: Self-employed (No holiday/sick pay included)
• 💰 Compensation: Basic salary + performance bonuses (OTE)
• 🕒 Working Hours: Full-time (UK business hours )
• 📅 Holidays:
  • Seasonal break: 20 Dec – 4 Jan (business closed)
  • 2 additional weeks to be agreed with the manager

How to Apply:

Send your CV and a short message introducing yourself. 

Tell us why you're a great fit, what excites you about this role, and how you’d approach planning courier routes or supporting sales/admin tasks.

Work only full-time from the office in Kyiv.

About us:
Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D centre in Kyiv, and are looking for top talents to join our team.

RESPONSIBILITIES

Project Leadership:

• Assist cross-functional teams in the planning, execution, and delivery of projects using Agile methodologies

• Provide clear direction and guidance to team members, ensuring alignment with project goals and objectives

   

Agile Implementation:

• Select and tailor Agile methodologies, frameworks, and practices to best suit project and organizational needs
• Facilitate Agile ceremonies

• Coach and mentor colleagues and stakeholders on Agile principles and practices to promote understanding and adherence

   

Project Planning:

• Collaborate with stakeholders to define project/iteration scope, objectives, and deliverables
• Create and maintain detailed project plans, including sprint backlogs and release plans

• Maintain product roadmap with clear priorities in collaboration with Product and Business teams

   

Quality and Delivery:

• Ensure that projects are delivered on time, within scope, with high quality, and satisfy acceptance criteria
• Monitor and track project performance and adjust plans as needed to meet project goals
• Manage project risks, prepare risk mitigation plans, ensure timely escalation

• Foster cross-team collaboration and issues resolution within the company

   

Communication and Reporting:

• Maintain transparent and effective communication
• Provide regular status updates, progress reports, and project metrics to relevant stakeholders
• Escalate concerns or roadblocks to appropriate stakeholders promptly

• Empower team members to make decisions, take ownership of tasks, and collaborate effectively

   

REQUIREMENTS

• Proven experience (5+ years) as an Agile Project Manager or similar role in successfully delivering complex projects
• Strong knowledge of Agile methodologies, frameworks, and practices
• Proficiency in project management software and tools
• Hands-on experience in managing multiple priorities in a dynamic environment
• Excellent communication and leadership skills
• Problem-solving skills with a proactive and flexible mindset

• At least Upper-Intermediate English level

   

NICE TO HAVES

• Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or equivalent Agile certifications

• Technical or programming background/education

   

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health insurance with the broker which is available from the first month of cooperation
• Life insurance with the broker which is available from the first month of cooperation
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software, or SaaS solutions? Take your chance to become a mediator between our company, a group of our clients, and support teams.

Join our team as an Account Manager to provide high-level quality service for famous worldwide well-known companies. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Excited? Let's see what it takes 💛

What you will do:

• Take part in the new clients' integrations;
• Simultaneously manage clients from a diverse list of industries;
• Maintain constant communication with support teams and clients;
• Make sure that support processes in teams are built according to the company's and clients' standards (KPIs/SLAs/QA);
• Assist clients with improving their customers' support experience, incl. strategic planning and product development analysis;
• Maintain security standards within teams and also on the client's side;
• Proactively mediate and resolve any clients' and consultants' concerns etc.;
• Monitor service quality via internal or external Quality Assurance platforms;
• Monitor team discipline and ensure corporate culture within the team;
• Generate and maintain internal product documentation, ensure that legal and financial agreements are upheld by clients;
• Assist with hiring ideal candidates for your clients, train Team Leads, and set training for consultants;
• Help talented people from your teams grow and develop professionally;
• Work with diverse cultures and countries, and meet wonderful people;
• Find a permanent place to grow professionally;
• Be a leader, not a manager.

What you need to succeed in this role:

• Fluent in English (C1-C2 levels);
• 1+ years of experience in a similar position;
• Proven experience in team management is required;
• Critical thinker and problem-solver (worked with various professional business tools such as Keynote, PowerPoint, and Excel);
• Experienced with Intercom, Zendesk, Freshdesk, Hubspot, Aircall, or any other customer support platform and their analytics dashboards;
• Knowledgeable in Key Performance Indicators and SLAs in customer support or has familiarity with data analysis and statistics;
• Team player who worked on cross-departmental projects for further service delivery enhancements;
• Skilled in time management and has experience working with time management platforms (Wrike, Monday, Asana, Jira etc.);
• Having great interpersonal and communication skills (knowledge of Google Suite and/or Zoom functionality), excited about communicating with people;
• Excellent at organizing and multitasking, being able to work with several clients at the same time;
• Having a track record of taking responsibility;
• Love people and new technologies.

Benefits and Perks:

• Business hours;
• Opportunity to work fully remotely;
• Creative and unique art offices;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Mind-blowing corporate events and social activities;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.

Vimerson Health is creating the model for companies of the future. We are a 100% remote and happiness-led company that encourages self-empowerment and forward-thinking.
In just 10 years since our inception, Vimerson Health has sold more than 9 million bottles of supplements, and we are continuing to grow and expand. We’re a global team dedicated to helping customers find health and happiness, one supplement at a time. Our team spans 12 countries, bringing knowledge and expertise from all over the world.

Learn more about us - https://vimerson.com/

We’re looking for a highly collaborative and proactive individual to join our team in an Inventory Specialist role. This person should thrive in a dynamic, fast-paced environment and be eager to jump into conversations, spot issues, double-check details, ability to connect the dots and share ideas openly with the team.
While this role does involve working with data and generating reports, it's not a heads-down, solo role. The ideal candidate will enjoy using analytical skills and attention to detail to support decision-making, but they’ll also shine when working cross-functionally, communicating clearly, and bringing a team-first attitude to the table. They should approach challenges with a logical, solutions-driven mindset, always aiming to achieve results efficiently and in a way that directly supports the company’s growth.

We're growing FAST. There's a lot of opportunity to contribute to something special here. Join us!

Qualifications:
📦You have proven experience in inventory management, supply chain, or logistics roles - at least 2 years;
🎯Your attention to detail is beyond all expectations;
📊You have analytical and quantitative skills as well as extensive knowledge of Google Sheets and Excel;
🖥️Tech-friendly and quick to pick up new tools as needed;
🗣️You have excellent communication and coordination skills to work effectively with cross-functional teams and external partners;
🔄You can manage multiple priorities and adapt to changing business needs in a fast-paced environment;
🌙Ability to work in the evenings (when needed);
📚Upper-intermediate English;
🕑Located in CET timezone +/-2h.

Would be a plus:
🛒Experience with Amazon or similar e-commerce platforms

Key Responsibilities:

📦Inventory Management:
• Maintain and update inventory records, ensuring data accuracy and availability;
• Monitor and address discrepancies or issues in inventory numbers;
• Develop and execute shipment planning and allocation strategies to optimize stock levels and distribution for products at all warehouses, and avoid stockouts;
• Collaboration with Shipment Specialist to ensure timely and accurate product distribution, align shipment plans with inventory levels;
• Coordinate with Amazon support to address and resolve inventory discrepancies;
• Manage Amazon inventory health by resolving issues related to unfulfillable and stranded inventory, as well as overseeing removal orders;
• Get inventory prepared for shipment in case promotions, etc (request to pack with flyer and pill box);

🏷️Label Management:
• Manage the end-to-end process of ordering, producing, and distributing product labels;
• Collaborate with the Procurement Specialist to align label orders with production timelines and shipping schedules;
• Oversee the invoicing process for labels, ensuring accurate billing and timely payments;
• Maintain up-to-date label inventory to support uninterrupted operations;

📊Reporting and Analysis:
• Generate and maintain detailed monthly inventory reports to ensure accuracy and transparency across operations.
• Analyze key performance indicators (KPIs) related to inventory management, warehousing expenses, shipping costs, label pricing, and overall operational efficiency to support data-driven decision-making.

📜Other responsibilities:
• Negotiate pricing for company projects, such as kitting and bundling initiatives, to ensure cost-effective inventory solutions;
• Manage and negotiate warehouse service & price Agreements, ensuring optimal terms for storage, handling, and logistics support;
• Flexibility to take on additional duties as business priorities evolve.

✨ What We Offer:
• A full-time 100% remote job
• Work in the Central European Time Zone with flexibility of working hours
• Anniversary and Birthday bonuses
• 30 paid days off per year
• Parental leave
• Unlimited supply of Vimerson Health Supplements
• Charity Match Programme: The company will match any donations that you personally make to your charity of choice
• Recognition incentives and regular team-building activities
• Possibilities for personal and professional growth


❗️To ensure accurate reporting and efficient workflow management our company uses Time Tracker.❗️


📩 If you are passionate about procurement, enjoy fostering strong relationships, and are ready to take on diverse responsibilities, we invite you to join our dynamic team!

We are looking for an Delivery / Staff Manager / Employee Engagement and Performance Manager with a strong understanding of performance measurement in IT Operations, 2nd Line Support, Data, and AI teams. The ideal candidate should have experience or ideas on how to evaluate and enhance team efficiency in these non-production departments.
 

Key Responsibilities

• Develop and implement performance measurement methods to assess and improve team effectiveness.
• Conduct bi-weekly one-on-one meetings to track workload, provide feedback, and ensure team alignment.
• Manage hiring, onboarding, and personal development plans to support employee growth.
• Monitor and report on engagement levels, performance metrics, and team morale.
• Foster a collaborative work environment, resolve team conflicts, and drive continuous improvement.
• Leverage AI tools like ChatGPT for enhanced efficiency and automation.

Requirements

• Background in Management with experience in IT managerial roles (Project Manager, Team Lead, Scrum Master, etc.).
• Strong understanding of performance evaluation methods in IT support, data, and AI-driven teams.
• Proven expertise in people management, engagement strategies, and agile principles.
• Excellent leadership, communication, and conflict resolution skills.
• Proficiency in HRIS and performance management systems.
• Experience with AI tools like ChatGPT and key performance indicators for 2nd line support.
• English level B2+ (Upper Intermediate or higher).

Vimerson Health is creating the model for companies of the future. We are a 100% remote and happiness-led company that encourages self-empowerment and forward-thinking.
In 10 years since our inception, Vimerson Health has sold more than 8 million bottles of supplements, and we are continuing to grow and expand. We’re a global team dedicated to helping customers find health and happiness, one supplement at a time. Our team spans 12 countries, bringing knowledge and expertise from all over the world.

Learn more about us - https://vimerson.com/

Our Supply Chain team currently includes four key roles: Manager, Procurement Specialist, Inventory Specialist, and Shipping Specialist. We're now excited to expand the team with an additional Procurement Specialist position. We value remote work flexibility and take pride in our proactive approach, ensuring tasks are completed efficiently and on time. We don't wait for assistance – we take ownership to keep things running smoothly.
Please continue reading if you find fulfillment in working closely with others and maintaining precise data.
While you may not meet every requirement listed below, if you're committed to learning, advancing, and striving for excellence, we encourage you to apply for the role!

Who are you?
📦You have at least 2 years of experience in the procurement
🧠You can process a lot of information, connect the dots, and take action
💡You are a great problem-solver and decision-maker
📊You have advanced analytical and quantitative skills
📅You have great project management skills
📝You have good knowledge of Google Sheets
🗣️You like negotiations and enjoy this process
📚Your English level is Upper-intermediate and above
🕑Located in CET timezone +/-2h.

As a Procurement Specialist, your responsibilities will include:
📦 Order Management:
• Monitor inventory and sales levels
• Request and evaluate quotes
• Negotiate pricing and purchase terms
• Prepare and send purchase orders
• Submit invoices for payment

🚛 Production Management:
• Track production processes to ensure the timely delivery of goods
• Handling situations with manufacturers regarding orders that have any production concerns, such as delays in raw materials or increased sales, to prevent stockouts

🤝 Supplier Relationship Management:
• Meet with manufacturers on a weekly/ bi-weekly basis to get production updates, discuss necessary questions, and build great relationships
• Monitor supplier performance - be the main point of contact for our manufacturers, addressing any concerns with a forward-thinking attitude

🏷️ Label Order Management:
• Monitor labels quantity and timely order labels
• Track printing processes to ensure the timely delivery

🛠️ Other:
• Close collaboration with the Quality Manager
• Close cooperation with the Product Growth Manager
• Lead or participate in other projects related to the position

Would be a plus:
🎓A bachelor’s degree in business administration, supply chain management, or a similar field is preferred
🛒Experience with Amazon or similar e-commerce platforms

✨ What We Offer:
• A full-time 100% remote job
• Work in the Central European Time Zone with flexibility of working hours
• Anniversary and Birthday bonuses
• 30 paid days off per year
• Parental leave
• Unlimited supply of Vimerson Health Supplements
• Charity Match Programme: The company will match any donations that you personally make to your charity of choice
• Recognition incentives and regular team-building activities
• Possibilities for personal and professional growth


❗️To ensure accurate reporting and efficient workflow management our company uses Time Tracker.❗️


📩 If you are passionate about procurement, enjoy fostering strong relationships, and are ready to take on diverse responsibilities, we invite you to join our dynamic team!

Job description, responsibilities and duties

We are looking for a Junior Delivery Manager with strong communication skills and a solid understanding of business processes to join our growing team. This role is ideal for someone with proven experience in managing projects and working with clients, who is eager to develop their expertise in IT project delivery.

Main requirements: 

• Master’s degree in Business, Management, IT, or a related field (Mandatory).
• At least 1 year of experience in IT field (Mandatory). 
• Fluent German & English (Mandatory).
• Proven experience in any professional field with a solid understanding of business operations.
• Experience in managing projects, client communication, and business processes.
• Strong problem-solving, communication, and negotiation skills.
• A strategic mindset with the ability to handle complex business environments.

​
Desirable requirements

• Experience as a Relationship Manager or Client Success Manager.
• Familiarity with Agile methodologies and IT service management.
• Background in budget management and strategic planning.
   

​

Functions

• Oversee the delivery of IT projects, ensuring they align with client expectations, deadlines, and budgets.
• Act as the main point of contact for clients, managing relationships and ensuring smooth communication.
• Coordinate internal teams and stakeholders to ensure seamless project execution.
• Manage project scope, potential risks, and maintain alignment with business objectives.
• Oversee budgeting, resource planning, and performance tracking.
• Continuously improve project workflows and contribute to process optimization.

Ми - крос-функціональна команда, яка розробляє масштабний продукт із фокусом на надійність, автоматизацію та високі навантаження. У нас сильний технічний стек і команда, яка вміє робити складні речі просто. Зараз ми шукаємо Delivery Manager, який допоможе нам ефективніше організовувати роботу, тримати фокус і підтримувати темп розвитку.

✅ Що важливо:

1. Досвід роботи на позиції Delivery Manager / Project Manager / Team Lead від 3 років;
2. Розуміння повного циклу розробки програмного забезпечення;
3. Вміння спілкуватися як з розробниками, так і з бізнесом;
4. Технічний бекграунд буде + (знання PHP, NodeJS, Python, Linux тощо);
5. Досвід у продуктових компаніях;
6. Робота над масштабними релізами або оптимізацією процесів;
7. Розуміння DevOps-підходів.
8. Самоорганізованість, ініціативність, вміння тримати фокус команди.

👥 Над проектом працює 40 людей, серед яких: 4 бекенд-розробники; 2 фронтенд-розробники; Тестувальник; DevOps; Продакт менеджер, який формує бачення продукту та roadmap; Маркетинг команда, що просуває продукт; Команда саппорту, яка підтримує користувачів і передає фідбек від них.

🛠️ Технології, з якими працює команда:

• Бекенд: PHP 8.x, Yii2, NodeJS, Python
• Бази даних: MySQL 8.x, ElasticSearch
• Інтеграції: REST API, RabbitMQ
• DevOps: Docker, docker-compose, Linux
• Тестування: PHPUnit
• Контроль версій: Git (гілки, pull-requests, code review)

🔍 Що потрібно буде робити:

1. Керувати процесом delivery: від ідеї до продакшену;
2. Організовувати роботу команди: планування, щоденні стендапи, демо, ретро;
3. Слідкувати за дедлайнами та якістю виконання завдань;
4. Вчасно знаходити та прибирати блокери;
5. Комунікувати з продуктовими та технічними стейкхолдерами;
6. Документувати процеси, ризики, залежності;
7. Балансувати інтереси бізнесу та команди розробки.

🚀 Насолоджуйся свободою віддаленої роботи, приєднавшись до нашої команди:

• Full-time, remote.
• Гнучкий графік.
• Справедлива оплата.
• Оплачувана відпустка, лікарняні, святкові дні.
• Відкрита культура – ми цінуємо співпрацю більше, ніж ієрархію
• Ви працюватимете в сприятливому середовищі, яке надає можливості.

We are looking for a highly motivated Service Delivery Manager (SDM) to oversee and optimize our Customer Support operations. As an SDM, you will be responsible for ensuring service excellence, meeting Service Level Agreements (SLAs), and aligning operational strategies with business objectives. This role is perfect for a proactive leader with a strong background in team management, service performance optimization, and client engagement.

Key Responsibilities:

1. Leadership & Team Management

• Lead and develop the service delivery team, including hiring, training, and performance management.
• Foster a positive and motivating work environment while ensuring a high-performance culture.
• Conduct regular 1:1 meetings with team leads to align on goals and address challenges.
• Identify and scale best practices across teams.
• Develop and oversee Individual Development Plans (IDPs) to support professional growth.
• Address team concerns, resolve conflicts, and facilitate open communication.

2. Service Performance & Quality Management

• Ensure SLAs are consistently met or exceeded across all projects.
• Analyze service metrics to identify trends and areas for improvement.
• Implement process improvements to enhance efficiency and customer satisfaction.
• Oversee service quality control, implementing corrective actions where needed.
• Ensure teams adhere to ISO 9001/27001 standards and industry best practices.

3. Client Management & Reporting

• Serve as the primary point of contact for client service discussions.
• Conduct weekly/monthly client meetings to review performance, challenges, and areas for improvement.
• Align service strategies with business goals and client needs.
• Provide detailed performance reports to the Head of Delivery.
• Contribute to project estimation and service readiness for new clients.
• Oversee cost allocation activities, including data analysis and optimization suggestions.

4. Financial & Budget Management

• Manage monthly compensation & benefits calculations.
• Plan and oversee the annual service delivery budget.
• Optimize profitability and cost efficiency, ensuring effective resource allocation.
• Develop pricing strategies for overtime, backup agents, and additional services.

5. Collaboration & Continuous Improvement

• Work closely with Recruitment, Onboarding, QA, HR, Finance, Sales, IT, and Customer Success teams to enhance service operations.
• Drive cross-functional initiatives to improve customer experience and efficiency.
• Lead automation and technology adoption efforts (e.g., AI, self-service, CRM enhancements).

6. Employee Retention & Engagement

• Continuously improve employee retention rates.
• Identify and mitigate attrition risks with proactive retention strategies.

• Implement mentorship programs and internal promotions to foster long-term career growth.

   

Requirements

Hard Skills

• Proven expertise in team management, process optimization, and KPI improvement (CSAT, AHT, resolution rate, etc.).
• Experience in workforce planning, resource allocation, and efficiency enhancement.
• Hands-on experience with customer service tools & CRMs (Zendesk, Freshdesk, Salesforce, etc.).
• Financial & budget management skills, with a strong focus on profitability control.
• 3+ years in Customer Support or Service Operations, ideally in a BPO or outsourcing environment.
• 2+ years in a leadership role (Team Lead, Operations Manager, Senior Account Manager, etc.).
• Advanced proficiency in Excel/Google Sheets (data processing, reporting, charts, etc.).
• Experience managing remote teams across different time zones.

• Advanced English (written and spoken).

   

Soft Skills

• Strong empathy, customer care, and emotional intelligence.
• Excellent communication & negotiation skills for client and executive interactions.

• Analytical & problem-solving mindset, with a data-driven approach to decision-making.

   

Nice to Have

• Experience working with BI tools (Tableau, Power BI).
• Knowledge of ISO 9001/27001 standards.
• Understanding of Project Estimation & Risk Mitigation best practices.

What We Offer

• 18 business days of paid time off per year.
• 8 public holidays & 15 sick leave days for your well-being.
• Opportunities to contribute to business strategies and mentor professionals.
• A diverse, international team with a dynamic work environment.

• Access to a Speaking Club with a native English speaker to enhance your language skills.

   

If you are passionate about service excellence, team leadership, and customer satisfaction, we would love to hear from you.

Привіт, ми в пошуку Delivery Manager, який або яка долучиться до нашої команди та допоможе ефективно керувати процесами розробки й розвитку нашого продукту

Чим ви будете займатись:

1. Повне управління процесом delivery проєктів: планування, координація, контроль якості та своєчасності delivery, робота з технічними та бізнес-командами.
2. Адаптація та впровадження гнучких методологій на проєкті.
3. Технічна участь у проєктах: участь у технічних обговореннях, рев’ю архітектури, аналіз інцидентів та refinement технічних вимог. 
4. Активна комунікація з клієнтами: стратегічні сесії, управління очікуваннями, презентація рішень і т.д.
5. Ведення аналітики та метрик проєкту. 
6. Управління ризиками та кризовими ситуаціями
7. Фінансовий контроль та контрактний менеджмент: відповідальність за бюджет, прогнозування витрат, робота з Change Requests і SoW. 
8. Участь у пресейл-активностях та discovery-фазах: формування стратегії delivery, оцінка ресурсів і архітектури, проведення воркшопів, формування спільного бачення з клієнтом.

Професійні навички, які ми очікуємо бачити у нашого майбутнього колеги:

 1.    Досвід у ролі Delivery Manager / Technical Project Manager / Program Manager:

• 3+ роки у сфері IT на позиціях, пов’язаних із повним циклом управління delivery-процесом.
• Робота з декількома клієнтами одночасно або великими клієнтами enterprise-рівня.

 2.    Глибоке розуміння SDLC та гнучких методологій розробки (Agile, Scrum, Kanban, SAFe)

• Досвід впровадження або адаптації процесів у проектах з різною структурою (fixed scope, time & materials, hybrid).
• Побудова delivery-процесу з нуля або трансформація існуючого фреймворку під бізнес-контекст замовника.

  3.    Технічний бекграунд

• Розуміння технологічних стеків (Java, React/Angular, AWS/GCP/Azure, microservices).
• Досвід участі у технічних дискусіях: архітектурні рев’ю, production-інциденти, refinement технічних задач.
• Базові навички читання коду або створення технічної документації (буде перевагою).

  4.    Досвід роботи з enterprise-клієнтами

• Ведення стратегічних сесій з VP/CTO/Product Owners.
• Вміння працювати з бюрократичними або зарегульованими структурами (banking, healthcare, telecom).
• Навички делікатного управління очікуваннями, обґрунтованої відмови, презентації складних рішень.

5.   Управління крос-функціональними командами та мульти-потоками

• Delivery координація в командах 10-15 осіб, у тому числі з географічною розподіленістю.
• Балансування roadmap, багфіксів, інфраструктурних ініціатив та кастомер-саппорту.

6.    Інструментарій управління та аналітики

• Jira (Advanced Roadmaps, Structure, Tempo), Confluence, Miro, Notion.
• Робота з Excel/Sheets для capacity planning, velocity tracking, фінансових моделей.
• Побудова delivery-дешбордів, basic reporting (burndown, throughput, lead time).

  7.    Управління ризиками, кризами та ескалаціями

• Впровадження risk register, постійний моніторинг delivery health, превентивні дії.
• Фасилітація RCA (root cause analysis) та post-mortem’ів після інцидентів.

 8.    Фінансова грамотність та контрактне управління

• Контроль за виконанням бюджету, маржею, прогнозуванням витрат.
• Досвід зміни умов контракту (Change Requests, SoW amendments) разом із клієнтом.
• Вміння поєднати бізнес-інтереси компанії та очікування клієнта.

 9.    Участь у пресейлах та discovery-фазах

• Формування delivery-стратегії на етапі пресейлу (оцінка команд, архітектури, процесів).
• Участь у технічних воркшопах, презентаціях для клієнта, alignment очікувань та ролей.

10.    Вільна англійська (Upper-Intermediate+)

• Проведення мітингів, фоллоуапів, документації, презентацій англійською мовою.
• Впевнена письмова та усна комунікація з англомовними замовниками.

Що ми пропонуємо:

• Можливість розвивати свої професійні компетенції завдяки участі в масштабних проектах всеукраїнського та міжнародного рівня;
• Графік: понеділок – п’ятниця, основний час роботи команд з 9:00 до 18:00;
• 25 робочих оплачуваних day off на рік;
• Корпоративне медичне страхування після проходження випробувального терміну (2 місяці);
• Супровід бухгалтера;
• Корпоративні курси англійської мови.

Етапи проведення співбесід:

• Спілкування з HR менеджером; 
• Знайомство з менеджментом;

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate та E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for an Operations Manager ⭐️ to collaborate closely with our CEO and CTO. This position plays a key role in maintaining efficient administrative operations across all departments, optimizing workflows, and supporting company-wide initiatives.

For a perfect match, we expect  🎯

• 1+ experience as an Operations Manager
• Familiarity with IT outsourcing company operations.
• Experience in improving or automating internal processes.
• Strong project management mindset, and ability to prioritize, plan, and execute multiple initiatives simultaneously.
• Excellent organizational and time-management skills.
• Understanding the fundamental concepts of financial accounting.

Duties & Responsibilities 💼

• Collaborate closely with the CEO and CTO to organize and optimize administrative workflows across all departments.
• Establish and improve operational processes.
• Oversee company documentation, ensuring regulatory compliance.
• Work with department heads to identify operational bottlenecks and implement solutions.
• Continuously evaluate and enhance internal processes to boost productivity and ensure alignment with strategic goals.
• Support the strategic planning and execution of critical business initiatives.
  
   

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results. 

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system.
• Access to an internal knowledge library.
• Career growth opportunities with a clear development plan.
• A budget for improving work processes and implementing new ideas.

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model.
✅Paid Time Off – 20 vacation days + 10 sick leave days per year.

Hiring steps: Screening — СTО Interview — Job Offer 🔥


If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact.

Продуктова компанія в пошуку Delivery Manager у Львові.

Великий холдинг, в який входить більше 10 різнопланових бізнесів. Також є одною із найбільших мереж автозаправних комплексів України, яка включає понад 400 АЗК, 10 нафтобаз та 19 лабораторій контролю якості нафтопродуктів і 35 ресторанів, які працюють під брендами A la minute, Pasta Mia та Meiwei.

ІТ-команда складається із 140 фахівців.

Компанія увійшла до рейтингів найкращих роботодавців України, посівши 9 місце у «ТОП-100. Рейтинги найбільших» та 28 місце в рейтингу Forbes Україна у воєнний час.

На даний момент відбувається трансформація бізнесу, тому у вас буде можливість першим зайняти посаду Delivery Manager у компанії.

Пропонують: можливість бронювання, медичне страхування, внутрішні навчання, оплачувані відпустку та лікарняні.

Вимоги: досвід на позиції Delivery Manager, досвід Retail та Fintech, технічний бекграунд.

Concert.ua — компанія, яка надає сервіс з продажу квитків та покликана задовольняти культурні потреби людей: як творців видовищного мистецтва, так і його поціновувачів.

Чесність у взаєминах, компетентність кожного співробітника, синергія у співпраці та пристрасть до того, що ми робимо — це цінності, які надихають нашу команду. Для нас це не просто слова, а принципи, яких ми дотримуємося щодня, роблячи все можливе, щоб надавати нашим клієнтам найкращий сервіс.

Ми в пошуках IT Delivery Manager'а, який долучиться до нашої команди та допоможе ефективно керувати процесами розробки й розвитку наших цифрових продуктів 😍

В нашій співпраці МИ ГАРАНТУЄМО:

• Натхненну команду: кожен у нас викладається на максимум і очікує такої ж віддачі. Рівень залученості становить 88%, що свідчить про спільні цінності й цілі.
• Підтримку та навчання: менторство від колег і чіткий план адаптації з перших днів твоєї роботи.
• Стабільну виплату зарплати: ми дотримуємося всіх домовленостей, маємо прозорі процеси впливу на власну фінансову винагороду та щорічний перегляд компенсацій.
• Можливості для професійної реалізації: у нас можна будувати кар’єру всередині компанії, поглиблюючи експертизу в професії й у сфері. Маємо корпоративну бібліотеку та компенсуємо витрати на навчання.
• Комфортний офіс: оснащений для безперебійної роботи будь-якої пори року, а також гібридний/віддалений формат роботи для збереження work-life балансу.
• Відпустку та day-off: 24 календарні дні відпустки та додаткові 5 day-off на різноманітні події у твоєму житті.
• Причетність до культурної сфери: можливість передавати свою любов до концертів і подій іншим завдяки системі лояльності, що дозволяє відвідувати заходи разом із друзями.

ЩО МИ ОЧІКУЄМО ВІД КАНДИДАТА?

• 3+ років досвіду на позиції Delivery Manager / Project Manager / Scrum Master в ІТ, бажано у продуктових або high-load проєктах, e-commerce чи B2C-сфері.
• Досвід управління командами в межах розвиненої ІТ-екосистеми: розробники, QA, UI/UX, техпідтримка.
• Розуміння SDLC, CI/CD, Agile (Scrum/Kanban), DevOps-процесів.
• Практичний досвід роботи з JIRA, Confluence та іншими таск-трекерами.
• Навички координації ресурсів, пріоритезації, вирішення конфліктів та покращення внутрішніх процесів.
• Комунікабельність, проактивність і готовність брати відповідальність за результат.
• Досвід впровадження систем OKR/KPI, розуміння мікросервісної архітектури та роботи з API-інтеграціями буде значною перевагою.

ЯКІ У ТЕБЕ БУДУТЬ ЗАДАЧІ?

• Управління процесом delivery — від планування до релізу.
• Координація роботи між командами: розробка, QA, дизайн, техпідтримка.
• Забезпечення ефективної комунікації між стейкхолдерами та продуктовою командою.
• Контроль за виконанням задач у спринтах, усунення блокерів, допомога команді в досягненні цілей.
• Постійне вдосконалення процесів, пошук точок росту та ініціювання змін.
• Участь у стратегічному розвитку цифрових продуктів компанії разом із продакт-менеджерами.

Domain: Banking & Finance
Location: Remote
Eligible Countries: Romania, Hungary, UK, Moldova, Albania, Czech Republic, Ireland, Poland, Slovakia, Slovenia, Bulgaria, Serbia, Croatia
Client: Bank

Work Hours: 09:00 – 17:00 CET (GMT+1)

Business Travel: Up to once per quarter within Europe
 

About the Project

This is a long-term data transformation initiative for a major European bank, with a strong focus on Data Quality & Remediation (DQ&R). The ideal candidate will take ownership of the delivery strategy, working closely with Finance leadership and other cross-functional teams.

Key Responsibilities

• Lead and develop a distributed team (5–10 people) across Ireland and other locations to ensure high-quality and predictable delivery.
• Collaborate with Finance leaders, peer delivery teams, and cross-bank functions to maintain and drive the Finance DQ&R strategy.
• Partner with the Group Data Office to align Finance Data initiatives with broader enterprise goals.
• Oversee and execute core project plans to provide stakeholders with full transparency.

Must-Have Qualifications

• 10+ years of experience delivering enterprise IT projects.
• 7+ years working directly with end users in financial institutions.
• 7+ years in leadership roles, with a clear ability and motivation to continue growing in this direction.
• Expertise in databases, SQL, and ETL tools.
• Strong hands-on experience in delivering production-ready systems, ideally in regulated financial environments.
• Ability to manage, influence, and collaborate across onshore and nearshore teams in a matrixed setup.
• Strategic mindset with a hands-on approach to coaching and delivery.

Preferred Qualifications

• Experience delivering outcomes in Agile environments.
• Familiarity with Informatica (including IDQ) and Axon.
• Knowledge of BCBS data standards and compliance.

Tech Stack

• Required: SQL, ETL tools
• Preferred: Informatica PowerCenter

If you're a hands-on leader with a strong background in data delivery within financial services and are passionate about driving strategic transformation—this opportunity is for you.