Jobs Delivery Manager

We are seeking a Senior Data Delivery Manager to join our progressive team.

Responsibilities

• Oversee end-to-end solution delivery for assigned account(s)
• Serve as a central point of accountability for senior management and client stakeholders concerning delivery-related topics, including escalations, account growth, and scope changes
• Ensure planned, robust, and scalable architecture while maintaining technical quality during implementation
• Facilitate collaboration between various disciplines and stakeholders
• Establish and sustain long-term client relationships
• Resolve client challenges and mitigate potential engagement risks
• Design delivery plans with defined timelines, resource allocations, and quality standards to drive successful project execution
• Develop and maintain strategies for continuous delivery risk management to enable proactive decision-making throughout the project lifecycle
• Support business development activities by contributing to proposals and sharing technical and managerial expertise to secure new opportunities

• Engage actively with EPAM’s data delivery management community.

   

Requirements

• 8+ years of hands-on experience in delivering projects related to Data and Analytics, Big Data, Data Warehousing, or Business Intelligence
• 5+ years of experience in analyzing and translating customer business needs into effective Data technology solutions
• Understanding of data engineering challenges and experience in data platform engineering, covering batch and streaming processes for ingestion, storage, processing, management, integration, and consumption
• Familiarity with diverse Data technology stacks
• Knowledge of industry best practices in Data
• Skills in data visualization and familiarity with multiple tools and technologies in the domain
• Understanding of classical analytics concepts and related theories
• Knowledge of various delivery frameworks, including a strong background in agile methodologies
• Multitasking capability to manage multiple projects effectively in a fast-paced setting
• Background in client-facing roles with extensive experience
• Proficiency in English at a C1 level or higher

About the Role:

Limestone Digital is looking for a Senior Account Manager to own long-term relationships with international clients and drive account growth. You will act as a strategic partner for clients, understanding business goals, shaping delivery approaches together with delivery leads, and ensuring consistent value delivery. 

We need a leader who can take the wheel, build the strategy, and execute it autonomously. This role combines client consulting, commercial ownership, and delivery leadership, with a strong focus on trust-based, long-term partnerships.

What we are looking for:

• 7+ years of strong experience in account management, consulting, or client services leadership in digital/software services
• A valid US visa is mandatory for onsite client meetings and business trips
• Background in both account management and project/delivery management
• Demonstrated ability to operate with high autonomy in a dynamic, unstructured environment, building processes from scratch
• Proven ability to manage complex client relationships and distributed delivery teams
• Demonstrated success in growing existing accounts (upsell/cross-sell, renewals)
• Strong commercial acumen: comfortable owning a margin and an account economics
• Mandatory experience running Quarterly Business Reviews and strategic planning sessions independently
• Ability to manage expectations, drive escalations when needed, and prevent overpromising
• Excellent negotiation, stakeholder management, and presentation skills
• Excellent spoken and written English (full professional proficiency)
• Experience working in international, multicultural environments
• Availability for business trips to Prague, approximately once every two months
   

Nice to have:

• Experience creating templates/playbooks for client engagement, escalation, and account growth
   

What you will do:

Client management & growth:

• Develop a deep understanding of each client’s business, priorities, budget cycles, and decision-making structure
• Build and maintain senior-level stakeholder relationships
• Maintain structured communication through regular calls, business reviews, and written follow-ups
• Independently design and run Quarterly Business Reviews and strategic sessions
• Identify and drive upsell/cross-sell opportunities within existing accounts by aligning our services with the client's long-term business roadmap
• Monitor satisfaction and gather both structured and informal feedback.
   

Delivery partnership:

• Maintain a clear, informed view of all active projects within your accounts
• Ensure transparent communication between clients and delivery teams
• Represent the client’s perspective internally and Limestone Digital’s perspective externally
• Identify risks early and coordinate resolutions with delivery leadership, Commercial & operational ownership
• Own account economics: revenue, margin, forecasting, invoicing, and payment collection (with Finance)
• Draft/review/manage client documentation: MSAs, SOWs, change requests, proposals
• Coordinate with client procurement teams on purchase orders and commercial processes
• Ensure contract-to-delivery clarity and operational professionalism across Engagements
   

About the project:

Limestone Digital is an outsourced software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups across industries such as FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, and LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.

EverREST is looking for an experienced Salesforce Consultant to lead a client-facing project end to end. You will own delivery, discovery, and communication, acting as the primary bridge between US-based clients, the delivery team, and the sales process. This is a role with real ownership, not execution under supervision.

Responsibilities

• Lead an active, domain-focused Salesforce project and coordinate delivery from requirements through implementation.
• Communicate directly with US-based clients and manage expectations, priorities, risks, and next steps.
• Work closely with Salesforce Developers, Admins, QA, Architects, and Project Managers.
• Translate business needs into clear tasks, user stories, and acceptance criteria.
• Facilitate discovery sessions, requirements workshops, solution discussions, and project planning.
• Take part in pre-sales activities: qualification calls, solution shaping, estimates, scope clarification, and proposals.
• Review delivery progress, surface blockers, and make sure the solution creates measurable business value.

Requirements

• 3 to 4 years minimum of hands-on experience in the Salesforce ecosystem.
• Proven experience as a Salesforce Consultant, Business Analyst, Solution Consultant, or Project Lead in a client-facing role.
• English at C1 or higher, with strong spoken and written communication.
• Ability to work full-time in US Eastern Time, or maintain substantial daily EST overlap.
• Strong experience in direct client communication and stakeholder management.
• Experience coordinating with technical delivery teams.
• Ability to write clear tasks, user stories, acceptance criteria, process descriptions, and functional documentation.
• Practical involvement in Salesforce discovery processes.
• Experience supporting sales or pre-sales activities.
• Experience with complex business domains, ideally Financial Services or other established B2B industries.

Will be a plus

• Experience with Financial Services Cloud, Sales Cloud, Service Cloud, Experience Cloud, or industry-specific Salesforce solutions.
• Experience leading cross-functional or distributed Salesforce teams.
• Understanding of integrations, APIs, data migration, automation, security, and release processes.
• Salesforce certifications relevant to consulting, business analysis, architecture, or administration.

Work format

• Full-time, 40 hours per week.
• Remote.
• Working schedule aligned to US Eastern Time.
• Open to candidates in Latin America, North America, and Europe.

ChargerSystem builds a CPMS — a management platform for EV charging infrastructure. Our clients are charging network operators in Ukraine and abroad, and the platform is integrated with international roaming aggregators and payment providers.

We're looking for someone to become the single point of ownership for operational relationships with partners and integrations. The position sits at the intersection of technical expertise, operational execution, and managing external relationships.

You'll communicate with partners directly, coordinate the rollout of new functionality, and make sure agreements turn into working integrations.
 

What you'll own
 

Partners and integrations

• Day-to-day operational communication with partner companies (roaming aggregators, network operators, charge point discovery services) — 6–8 active partners & growing 
• Coordinating the rollout of new functionality: scope, timelines, release sequencing, customers & holder expectations, preparing external communications for releases & new features
• Integration delivery: status tracking, data import, configuration, launch readiness
• Running regular operational meetings with partners
• Advising partners on how the platform works: payment methods, billing algorithms, presets, station schedules
   

Payments and merchants

• Supporting merchant registration, activation, and configuration in payment systems
• Handling payouts, refunds, and refund dispute cases
• Coordinating the resolution of failed or incorrect transactions
• Evaluating new payment solutions and preparing recommendations
   

Analytics and reporting

• Preparing analytical reports on charging station performance at partner request
• Investigating charging session issues, abnormal consumption, and incorrect account balances
• Consumption statistics across station groups
   

Internal collaboration

• Creating and managing tickets in Jira, working with L2/L3 engineering teams
• Maintaining internal documentation on partners and processes
   

What we're looking for
 

Required

• 2+ years in a role managing B2B partners or clients in a technical product: technical account management, partner operations, integration management, or technical customer success
• Technical literacy: you understand REST APIs and webhooks, can read logs and documentation
• Experience with payment systems or financial flows (transactions, reconciliation, refunds, payouts)
• Upper-Intermediate English or above — daily written and spoken work with international partners
• Autonomy in external communication: you run a partner relationship without needing every message reviewed internally
• Follow-through: you close issues rather than reporting that you've emailed someone
   

Nice to have

• Background in EV charging, energy, IoT, or adjacent domains
• Familiarity with OCPP/OCPI
• Experience with Jira and Google Workspace administration
• Analytical skills: SQL or confident work with large data exports

What you get

• Direct ownership of a business area, not execution of someone else's decisions
• Direct access to the CEO, CTO and the product team — decisions get made fast
• Real product influence: the feature requests you bring from partners land on the roadmap
• A growing domain: EV infrastructure in Ukraine and new markets
• Market compensation
• Equity: we're setting up an ESOP for key roles, and this position is included. Specific terms are discussed at the final stage.

We are looking for an experienced Operations Delivery Manager who can introduce structure and predictability into operational delivery. You'll design and implement a scalable framework for managing tasks and projects across multiple operational teams, establish sprint-based execution, prioritization, and backlog management, and drive cross-functional delivery. This role is ideal for someone with hands-on experience implementing delivery methodologies in fast-paced environments who enjoys building processes, leading change, and continuously improving the way teams collaborate and execute.

HOW YOU WILL MAKE AN IMPACT

• Audit existing operational processes, team capacity, and resource allocation together with the Head of Operations.
• Design and implement a scalable delivery framework for operational teams, including sprint planning, backlog management, prioritization, roles, ceremonies, and delivery processes.
• Select, configure, and optimize tools such as Jira and Notion to support the delivery framework.
• Define resource requirements, identify capability gaps, and contribute to workforce planning.
• Present the proposed framework, implementation roadmap, timelines, and resource requirements to the Head of Operations.
• Adapt and roll out the framework across multiple operational departments, taking into account each team's specific workflows and needs.
• Train and support department Heads and Team Leads in adopting new ways of working.
• Facilitate sprint ceremonies, delivery planning, backlog refinement, reviews, retrospectives, and regular cross-functional syncs.
• Own and prioritize the cross-functional backlog in collaboration with the Head of Operations and department Heads.
• Coordinate cross-department dependencies and resolve delivery bottlenecks and priority conflicts.
• Support operational transformation initiatives, including CRM and communication platform migrations, AI implementation, and other process improvement projects.
• Establish documentation standards, including SOPs, knowledge bases, and process documentation as part of delivery implementation.
• Define and monitor delivery performance metrics such as sprint predictability, on-time delivery, backlog aging, workload variance, prioritization transparency, and unplanned work.
• Continuously analyze delivery performance and improve the framework based on data, feedback, and retrospective outcomes.
• Remain the long-term owner of the delivery framework, ensuring consistent execution and continuous improvement across the organization.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2–3+ years of experience as an Operations Manager, Delivery Manager, Process Manager, Project Manager, or similar
• Hands-on experience implementing or operating structured delivery frameworks (Agile, Scrum, Kanban, PMO, or proprietary methodologies)
• Experience in iGaming, FinTech, E-commerce, or other high-volume B2B/B2C operational environments
• Experience auditing operational processes and team capacity
• Proven experience implementing sprint-based delivery, backlog management, and prioritization frameworks
• Experience driving organizational change and gaining adoption across multiple teams
• Strong knowledge of Jira, Notion, and similar collaboration tools
• Upper-Intermediate English (B2+) or higher
• Strong systems thinking, stakeholder management, facilitation, and communication skills

NICE TO HAVE:

• Experience implementing AI solutions for customer support or operational automation
• Experience building delivery dashboards using Looker Studio, Power BI, or Tableau
• Agile, Scrum, or Kanban certifications
• Technical understanding of APIs, SaaS integrations, CRM systems, and AI tools

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

About us
 

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.  

Our global team of over 13,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.  

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.  

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed — while embracing every step of the journey.  

Be part of the future of iGaming with 13,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.  

ABOUT THE ROLE  

As a Delivery Manager, you will ensure smooth execution of technical deliveries by maintaining structure across tasks, builds, and milestones, while acting as a key coordination point between engineering, QA, and stakeholders. This is a hands-on role combining delivery coordination, build and deployment execution, and technical troubleshooting. You will work closely with teams to ensure builds are consistently delivered, tested, and available for review, while keeping communication clear and expectations aligned across all parties.  

WHAT YOU'LL BE DOING  

Delivery & Coordination  

• Maintain structure and visibility across ongoing deliverables, tasks, and milestones.   
• Track ownership and deadlines, follow up on progress, and ensure timely execution.   
• Participate in internal and external meetings to capture requirements, decisions, and action items.   
• Document outcomes of discussions to ensure clarity and continuity for the team.   
• Maintain clear visibility of delivery status, dependencies, and potential risks.   

• Support prioritization and coordination across teams without direct managerial authority.   

   

Technical Execution  

Work with existing tools and pipelines to:   

• Create and manage builds.   
• Deploy builds to target environments or devices.   
• Prepare builds for internal testing and stakeholder review.   
• Perform sanity checks, smoke testing, and basic validation of builds.   
• Distribute deliverables to stakeholders and collect feedback. 
• Troubleshoot build, deployment, or environment-related issues where possible.  

• Act as a practical technical support layer for delivery and release activities.   

   

Communication & Stakeholder Support  

• Serve as a point of contact for delivery updates and build availability.   
• Translate technical progress into clear, structured, and actionable updates.   
• Ensure alignment of expectations between technical teams and stakeholders.   

• Support transparent and consistent communication across all involved parties.

    

WHAT WE ASK OF YOU  

• Strong hands-on technical background (software, tools, or build systems relevant to the team).  
• Experience with build systems, deployment workflows, or CI/CD pipelines.  
• Ability to set up, run, and test builds independently.   
• Comfortable working with existing tools and adapting to new ones quickly .  
• Solid troubleshooting and problem-solving skills.  
• Professional proficient in spoken and written English (knowledge of English is required, as the company is international and it is necessary to communicate in English with foreign colleagues daily).  
• Excellent organization and task-tracking abilities .  
• Strong written and verbal communication skills.  
• Comfortable working across disciplines (engineering, QA, stakeholders)   
• High attention to detail and follow-through.  

• Proactive, self-driven, and reliable.   

   

NICE TO HAVE  

• Experience in game development, software delivery, or technical production roles.   
• Familiarity with Agile or iterative development workflows.  
• Previous experience acting as a bridge between technical teams and non-technical stakeholders.   

• Basic scripting or automation experience.  

   

WHAT WE OFFER IN EXCHANGE  

• Monthly salary from 3700 EUR to 5500 EUR gross/per month.  
• Health insurance from the first day of employment.  
• Paid parking next to the office as required.  
• On-site work model: 5 days from the office.  
• Opportunities for both professional growth and personal development.  
• Taking part in creating studios as part of an award-winning iGaming business.  
• Truly international experience and collaboration possibilities with impactful results. 

We are looking for a Delivery Manager / Technical Project Manager on behalf of our client — a global technology company building large-scale web data solutions for AI, analytics, market intelligence, and enterprise customers.

The team develops and operates high-volume web scraping infrastructure, browser automation platforms, and large-scale data collection pipelines that power AI models and business-critical applications. As demand continues to grow, the company is expanding its delivery organization and is looking for someone who can take ownership of execution across multiple technical projects.

This is a hands-on, execution-focused role with direct collaboration across engineering, QA, and leadership teams.

Responsibilities

- Own end-to-end delivery of multiple web scraping and data collection projects.
- Coordinate scraper developers, technical leads, QA engineers, and stakeholders.
- Translate business requirements into clear technical tasks and delivery plans.
- Manage project timelines, priorities, dependencies, blockers, and risks.
- Ensure work is properly scoped and prepared before development begins.
- Track project progress and keep stakeholders informed through clear, proactive communication.
- Ensure completed work meets quality standards before client delivery.
- Coordinate investigation and resolution of scraper failures, website changes, anti-bot issues, and data quality problems.
- Maintain project documentation and delivery status using Jira, ClickUp, Monday, Linear, or similar project management tools.
- Improve delivery processes, QA workflows, reporting, and operational efficiency.
- Support resource planning as the engineering organization continues to scale.
- Work closely with technical leadership to balance delivery speed, quality, and client expectations.

Requirements

- 3+ years of experience as a Delivery Manager, Technical Project Manager, Project Manager, Technical Program Manager, Product Operations Manager, Business Analyst, or similar role.
- Proven experience managing web scraping, browser automation, web data extraction, or large-scale data collection projects.
- Experience coordinating software engineering teams delivering technical products.
- Strong understanding of HTML, CSS selectors, JavaScript, HTTP, REST APIs, JSON, browser behavior, and modern web applications.
- Understanding of common web scraping challenges, including dynamic websites, anti-bot protections, proxies, browser automation, and data validation.
- Experience managing multiple concurrent technical projects in a fast-paced environment.
- Excellent spoken and written English.
- Strong organizational skills and attention to detail.
- Excellent communication and stakeholder management skills.
- Ownership mindset with the ability to drive projects through to successful delivery.
- Availability to work with significant overlap with US East Coast business hours.

Nice to Have

- Experience with Bright Data, Apify, Playwright, Puppeteer, Selenium, Scrapy, Crawlee, or similar technologies.
- Experience delivering AI data, LLM training data, market intelligence, or large-scale data pipeline projects.
- Experience working with distributed engineering teams.
- QA or data validation background.
- Basic SQL knowledge.
- Experience managing high-volume operational delivery.

About the role

We are seeking an experienced Delivery Director to lead and scale our client delivery across automation and AI programmes. This is a senior role responsible for end-to-end client delivery oversight, client success, team leadership and ensuring our work delivers measurable business value. You will act as a trusted partner to senior client stakeholders, own programme governance, manage delivery risk, and help shape UAI Labs’ delivery standards, operating model, and growth trajectory.

Responsibilities

• Own end-to-end delivery across multiple client programmes, ensuring quality, value and outcomes
• Act as senior escalation point for delivery risks, dependencies and challenges
• Lead programme governance, planning and reporting across complex engagements
• Ensure AI solutions are delivered in accordance with Client’s governance, security, compliance, and ethical AI standards
• Partner with clients at senior leadership level to align delivery with strategic objectives and support Client’s with defining and tracking programme success metrics and business value realisation
• Oversee business cases, roadmaps and prioritisation of automation initiatives
• Manage and mentor business analysts and project teams
• Ensure consistent use of delivery standards, documentation and best practices
• Balance scope, timelines, budget and resource constraints across programmes
• Collaborate closely with technical leadership to align solution architecture design and technical delivery
• Support pre-sales, proposals and shaping of new engagements where required

• Continuously improve delivery frameworks, tooling and ways of working

   

Required Skills & Qualifications

• Bachelor’s degree (or higher academic qualification) in Business, Engineering, Information Systems or a related field
• 8+ years of experience in Management Consulting, Programme Management or Business Transformation roles
• Proven experience leading complex, multi-stream programmes or portfolios
• Strong background in client-facing delivery and senior stakeholder management
• Experience owning governance, financials, resourcing and delivery risk
• Ability to operate confidently with C-suite and executive stakeholders
• Strong commercial acumen and experience managing delivery budgets
• Excellent communication, leadership and decision-making skills
• Comfortable working in fast-paced, scaling environments

• Fluent in English, both spoken and written

   

Preferred Qualifications

• Experience delivering automation, digital transformation or AI programmes
• Exposure to operating models, process optimisation, or transformation initiatives as well as lean and six sigma frameworks
• Delivery experience running agile, waterfall or hybrid delivery methodologies
• Experience working in high-growth consultancies or scale-ups

• Familiarity with enterprise platforms such as ERP, CRM, ServiceNow or RPA tools

   

Who You Are

• A confident, calm leader who brings structure to complexity
• Commercially minded and outcomes-focused
• Comfortable making decisions and owning accountability
• Trusted by clients and respected by delivery teams
• Hands-on when needed, strategic when required
• Motivated by building teams, culture and scalable delivery models

About us

We're an official Odoo Global Partner based in London, delivering ERP implementation, support, and development services across manufacturing, logistics, financial services, and business services.

What we need

We're looking for a project manager/coordinator to join us on a part-time, contract basis, with room to grow into a larger role over time. This is about building out our project delivery capability more broadly, not a single fixed placement.

Responsibilities

• Track progress across multiple projects and keep stakeholders informed
• Identify and escalate risks or delays early, with clear reasoning
• Coordinate between internal teams and clients to keep delivery on schedule
• Maintain reporting and documentation to a consistent standard

What we're looking for

• Project management or coordination experience, ideally on ERP or software implementation projects
• Working knowledge of Odoo or a comparable ERP platform
• Understanding of organisational structure — how businesses actually run day to day
• Familiarity with a hybrid Agile/PRINCE2 delivery approach
• Early-to-mid career profile preferred; we provide structured mentoring and development rather than expecting someone fully independent from day one
   

What good looks like

• Disciplined, responsive communication
• Ownership of outcomes — flags clearly what's blocked and why, rather than deflecting
• Proactive rather than reactive; drives progress without waiting to be told
• Escalates issues early rather than letting them surface late
   

Arrangement

Contract, day-rate basis. Part-time to start, with scope to grow into a larger role as demand increases.

To apply

Please share relevant past project management/coordination experience — ideally including ERP or software implementation work — along with your day rate and availability.

We're looking for a Senior Project Manager / Delivery Manager who will become a key operational leader responsible for managing complex production initiatives, building scalable delivery processes, and ensuring successful collaboration between our clients and internal production teams.

Blue Carrot is a full-service agency established in 2014, specializing in educational content creation and commercial video production. Since the very beginning, we’ve set ourselves in the global marketplace by creating content for esteemed clients like the United Nations, DNB, Takeda, University of Southern California, Charité Medical University, and others. With a diverse portfolio spanning over 300 clients globally, we handle projects of all sizes, from short 60-second explainers to extensive educational courses consisting of over 200 e-learning hours across four languages.

Requirements:

• 4+ years of experience managing complex digital production or software projects.
• Proven experience leading cross-functional teams.
• Experience building operational processes and workflows from scratch.
• Strong understanding of project planning methodologies and delivery management.
• Experience with project estimation, budgeting, and financial tracking.
• Excellent stakeholder management and communication skills.
• Strong organizational and prioritization abilities.
• Experience managing multiple concurrent projects.
• Analytical mindset with excellent problem-solving skills.
• Upper-Intermediate (B2+) English or higher.
• High level of ownership, accountability, and attention to detail.

It will be a strong advantage if you have:

• Experience in e-learning production.
• Experience working with international clients.
• Experience in creative agencies, digital production, SaaS, or software development.
• Familiarity with AI-powered production workflows and automation.

Responsibilities:

1. Project Leadership

• Lead multiple e-learning production projects simultaneously from initiation through delivery.
• Define project scope, objectives, timelines, priorities, and success criteria.
• Build implementation plans and ensure smooth execution across multidisciplinary teams.
• Monitor project health, identify delivery risks, and proactively resolve issues before they impact timelines or quality.
• Ensure projects are delivered on time, within budget, and according to quality expectations.

2. Process & Production Development

• Design and improve scalable production workflows.
• Build project architecture, delivery frameworks, and operational standards.
• Develop documentation, SOPs, production guidelines, and quality requirements.
• Identify bottlenecks and continuously improve production efficiency.
• Introduce new approaches that simplify collaboration and increase delivery capacity.

3. Client & Account Management

• Act as the primary operational contact for assigned clients.
• Lead discovery sessions, project planning meetings, and production briefings.
• Translate business goals into actionable production plans.
• Build long-term client relationships through transparent communication and reliable delivery.
• Ensure high levels of client satisfaction throughout the project lifecycle.

4. Financial & Resource Management

• Prepare project estimations, budgets, and delivery schedules.
• Perform capacity planning across production teams.
• Track project budgets and delivery costs.
• Prepare monthly financial reports and analyze project profitability.
• Optimize resource allocation while maintaining production quality.

5. Team Leadership

• Coordinate cross-functional teams including Project Managers, Instructional Designers, Learning Experience Designers, Developers, QA specialists, Video Producers, and external contractors.
• Support recruitment activities by participating in interviews and candidate evaluations.
• Facilitate onboarding for new team members.
• Provide ongoing feedback, mentorship, and performance evaluations.
• Foster a collaborative, accountable, and solution-oriented team culture.

6. Quality Management

• Establish quality standards across production processes.
• Monitor project deliverables throughout every production stage.
• Implement quality control procedures and continuous improvement initiatives.
• Analyze feedback and lessons learned to improve future delivery.

7. Communication & Reporting

• Maintain regular communication with internal teams and external stakeholders.
• Prepare weekly project status updates.
• Facilitate planning meetings, sprint reviews, retrospectives, and client calls.
• Ensure complete visibility of project progress, risks, priorities, and dependencies.

What We Offer

• Opportunity to work with global organizations and meaningful educational projects.
• A highly professional and collaborative international team.
• Freedom to improve processes and implement your ideas.
• Exposure to cutting-edge AI technologies and modern e-learning production methodologies.
• Challenging projects that require both strategic thinking and operational excellence.
• Flexible remote work environment.
• Long-term cooperation with opportunities for professional growth and increased responsibility.

Why Join Blue Carrot?

You'll have the opportunity to build production systems, influence operational strategy, work directly with international clients, and help shape how complex learning experiences are delivered around the world.

If you're passionate about operational excellence, continuous improvement, and leading projects that make a real impact, we'd love to hear from you.

We are looking for a Delivery Coordinator to join our team. In this role, you will support the delivery process by coordinating work across multiple technical tracks, including DevOps and Identity/Microsoft Administration teams. You will help maintain delivery transparency, ensure effective task management, facilitate team ceremonies, and provide reporting and analytics to support informed decision-making.  

Responsibilities: 

• Coordinate work across multiple technical tracks, including DevOps and Identity/Microsoft Administration teams. 
• Manage and maintain Azure DevOps Boards, ensuring tasks, statuses, and work item links are up to date. 
• Support task coordination and follow up on progress across different teams. 
• Participate in backlog grooming, priority review meetings, and delivery planning activities. 
• Prepare reports and analyze delivery metrics and team performance. 
• Assist in facilitating retrospectives, planning sessions, and other Agile ceremonies, including documenting action items and following up on outcomes. 
• Communicate with stakeholders to ensure transparency and timely information sharing. 
• Contribute to improving delivery processes and team collaboration. 

Requirements: 

• Basic understanding of Agile project management methodologies (Scrum and/or Kanban), gained through coursework, training, or initial practical experience. 
• Strong organizational skills and high attention to detail. 
• Confident user of Microsoft Excel or Google Sheets for reporting and data analysis. 
• Good communication and interpersonal skills, with the ability to collaborate across technical teams. 
• Proactive mindset, willingness to learn, and ability to take initiative. 
• Ability to manage multiple tasks and priorities in a dynamic environment. 

Nice to have: 

• Experience working with Azure DevOps Boards or similar project management tools (Jira, Trello, etc.). 
• Basic understanding of IT infrastructure, DevOps, or Identity Management concepts. 
• Experience creating reports, dashboards, or delivery metrics. 
• Project management certifications or completed coursework (e.g., Scrum Fundamentals, CAPM, Google Project Management, or similar). 
• Experience supporting Agile delivery teams in a coordination or PMO-related role. 

The company offers: 

• Official employment with a competitive salary and transparent cooperation terms. 
• Paid vacation (24 calendar days per year) and paid sick leave. 
• Comfortable office in Lviv (on-site only) 
• Opportunities for professional growth, learning, and career development within a growing product company. 
• A collaborative, supportive, and open work environment where your ideas and initiatives are valued. 
• The opportunity to make a real impact on product quality and contribute to the success of a talented and experienced team. 

Are you looking for an opportunity to grow in people operations, staffing coordination, and resource management within the IT industry? We are looking for a Junior Resource Manager who enjoys working with people, data, and operational processes to join our team.

At Sigma Software, you will collaborate with Resource Managers, Delivery Managers, Recruiters, and employees to support staffing activities, reporting processes, and employee lifecycle operations.

Why join us? You will gain hands-on experience in resource management processes, work with cross-functional teams, and develop your analytical and coordination skills in an international IT company.

You will contribute to staffing coordination, employee data management, reporting, onboarding support, and operational resource management activities. The position combines communication, coordination, analytics, and process support responsibilities to ensure efficient people-related operations.

RESPONSIBILITIES

• Support resource management and staffing activities across multiple competency pools
• Maintain and update employee databases, staffing trackers, and resource allocation reports
• Prepare and update employee CVs according to business requests
• Support interview coordination and interviewer management processes
• Track probation periods and support adaptation activities for new employees
• Participate in onboarding follow-ups and feedback activities
• Prepare reports, dashboards, and analytics related to staffing and resource utilization
• Maintain accurate employee-related information across internal systems
• Coordinate follow-ups with employees, managers, recruiters, and other stakeholders
• Support Resource Managers in operational and administrative activities
• Identify data inconsistencies and ensure information accuracy

• Contribute to process improvements and reporting automation initiatives

   

REQUIREMENTS

• 1+ year of experience in coordination, HR support, recruiting support, staffing support, or similar roles
• Strong Excel and Google Sheets skills
• Good analytical skills and confidence working with data, trackers, and dashboards
• High attention to detail and accuracy
• Strong organizational and follow-up skills
• Basic understanding of HR and people-related processes, including onboarding, adaptation, probation period, and feedback cycles
• Strong interpersonal and communication skills
• Ability to work carefully with employee-related and staffing-related information
• Ability to coordinate follow-ups across multiple stakeholders
• High level of empathy, tact, and discretion
• Experience working with dashboards, Power BI, or reporting tools
• Ability to manage multiple parallel tasks and deadlines
• Ability to keep information structured, accurate, and up to date

• Upper-Intermediate

   

WILL BE A PLUS

• Experience in IT outsourcing or outstaffing environments
• Experience working with HR systems, ATS, ERP, or internal reporting tools
• Experience with Power BI

• Experience supporting process automation initiatives

   

PERSONAL PROFILE

• Detail-oriented and organized mindset
• Strong communication and coordination skills
• Analytical thinking
• Proactive and responsible approach to work
• Empathy and professionalism in communication
• Ability to work effectively in a team environment

_____________________________________________________________

Шукаєш можливість розвиватися у people operations, staffing coordination та resource management в IT-індустрії? Ми шукаємо Junior Resource Manager, якому цікаво працювати з людьми, даними та операційними процесами, щоб приєднатися до нашої команди.

У Sigma Software ти співпрацюватимеш із Resource Managers, Delivery Managers, Recruiters та співробітниками для підтримки staffing activities, reporting processes і процесів, пов’язаних із employee lifecycle.

Чому варто приєднатися до нас? Ти отримаєш практичний досвід у resource management processes, працюватимеш із cross-functional teams і розвиватимеш свої аналітичні та координаційні навички в міжнародній IT-компанії.

Ти долучишся до staffing coordination, управління employee data, reporting, onboarding support і operational resource management activities. Ця позиція поєднує обов’язки, пов’язані з комунікацією, координацією, аналітикою та process support, спрямовані на забезпечення ефективних people-related operations.

ОБОВ’ЯЗКИ

• Підтримувати resource management і staffing activities у межах кількох competency pools
• Підтримувати та оновлювати employee databases, staffing trackers і resource allocation reports
• Готувати та оновлювати CV співробітників відповідно до бізнес-запитів
• Підтримувати interview coordination та interviewer management processes
• Відстежувати probation periods і підтримувати adaptation activities для нових співробітників
• Брати участь в onboarding follow-ups і feedback activities
• Готувати reports, dashboards і analytics, пов’язані зі staffing та resource utilization
• Підтримувати актуальність employee-related information у внутрішніх системах
• Координувати follow-ups зі співробітниками, менеджерами, рекрутерами та іншими stakeholders
• Підтримувати Resource Managers в operational та administrative activities
• Виявляти невідповідності в даних і забезпечувати точність інформації

• Долучатися до process improvements і reporting automation initiatives

   

ВИМОГИ

• 1+ рік досвіду в coordination, HR support, recruiting support, staffing support або схожих ролях
• Сильні навички роботи з Excel і Google Sheets
• Хороші аналітичні навички та впевненість у роботі з даними, trackers і dashboards
• Висока уважність до деталей і точності
• Сильні організаційні навички та навички follow-up
• Базове розуміння HR і people-related processes, включно з onboarding, adaptation, probation period і feedback cycles
• Сильні interpersonal та communication skills
• Здатність уважно працювати з employee-related і staffing-related information
• Здатність координувати follow-ups між різними stakeholders
• Високий рівень емпатії, тактовності та discretion
• Досвід роботи з dashboards, Power BI або reporting tools
• Здатність керувати кількома паралельними задачами та дедлайнами
• Здатність підтримувати інформацію структурованою, точною та актуальною

• Рівень англійської — Upper-Intermediate

   

БУДЕ ПЛЮСОМ

• Досвід роботи в IT outsourcing або outstaffing environments
• Досвід роботи з HR systems, ATS, ERP або internal reporting tools
• Досвід роботи з Power BI

• Досвід підтримки process automation initiatives

   

ОСОБИСТИЙ ПРОФІЛЬ

• Уважність до деталей і організованість
• Сильні комунікаційні та координаційні навички
• Аналітичне мислення
• Проактивний і відповідальний підхід до роботи
• Емпатія та професіоналізм у комунікації
• Здатність ефективно працювати в командному середовищі

Ми шукаємо Delivery Manager, який мислить як власник наскрізного delivery апаратно-програмного продукту — від роботи з вимогами до інтеграції та запуску в серійне виробництво.

Це роль, що виходить за рамки координації: вона про побудову та керування delivery складних embedded/hardware систем, де критичною є синхронізація розробки, тестування, інтеграції та виробництва.

Ви виступаєте точкою зв’язку між Product, інженерними командами та виробництвом, забезпечуючи контрольований, прогнозований і якісний випуск продукту.

Основні задачі

• Управління end-to-end delivery: від збору та декомпозиції вимог до передачі продукту в mass production
• Координація та синхронізація крос-функціональних команд (Hardware, Embedded/Firmware, механіка, NPI, виробництво)
• Управління релізами: планування, контроль залежностей, синхронізація етапів, проведення демо, реліз-рев’ю та ретроспектив
• Впровадження та розвиток delivery-метрик і процесної аналітики: відстеження прогресу, ризиків і прогнозованості
• Інтеграція підходів до якості: quality gates, взаємодія з QMS, контроль відповідності стандартам
• Трансляція продуктового бачення у чіткі delivery-плани з урахуванням user needs та зворотного звʼязку
• Усунення блокерів та фасилітація ефективної роботи команд у складному технічному середовищі
• Постійне вдосконалення процесів для підвищення швидкості, якості та передбачуваності delivery
   

Вимоги

• 4+ років досвіду в Delivery / Project / Program Management у продуктах із сильною інженерною складовою (embedded, firmware, hardware, automotive, виробництво)
• Глибоке розуміння PDLC / SDLC та специфіки повного циклу продукту — від discovery до серійного виробництва
• Досвід роботи з крос-функціональними командами, які охоплюють hardware, software та виробничі процеси
• Практичне застосування Agile / Kanban / Lean для управління складними системами
• Розуміння QA, QMS, quality gates і роботи з метриками ефективності
• Сильні навички комунікації, фасилітації та лідерства в умовах високої складності
   

Буде перевагою

• Досвід у miltech, defense, manufacturing або hardware-продуктах
• Технічний бекграунд (embedded, електроніка, інженерія, автоматизація)
• Досвід побудови delivery-процесів або систем прогнозування delivery/performance

Хто ми?

Ми — Sirka, агенція, яка створює та масштабує e-commerce DTC бренди, affiliate CPA пропозиції. У нас є власні бренди, і ми ведемо кілька e-commerce проектів клієнтів.  

Команда знаходиться в США, Канаді, Україні, Франції та Іспанії. Працюємо з tier-1: США, Європа, Канада.
 

Кого шукаємо?

Ми шукаємо Supply chain manager з досвідом в e-commerce та з DTC-брендами.

Ключові сфери відповідальності:
- пошук та відбір контрактних виробників;
- укладення контрактів;
- перевірка формул і рецептур на відповідність технічним завданням, контроль дозувань та активних інгредієнтів;
- контроль якості;
- робота з fulfillment.

Обов’язковий досвід:
- 3+ роки в sourcing / supply chain для БАДів (dietary supplements);
- досвід виведення supplement-продукту на ринок США;
- підтверджений досвід роботи з фабриками в Китаї, плюсом — США та/або Європа;
- діюча база контактів контрактних виробників (не пошук з нуля через Alibaba);
- досвід повного циклу private label / OEM: від брифу до товару на складі;
- розуміння роботи Shopify — базовий рівень: як влаштований каталог, варіанти товару, інвентар, інтеграція з 3PL/фулфілментом;
- знання нормативної бази та compliance, вимог FDA до supplements, cGMP (21 CFR Part 111), панелі «Supplement Facts», дозволених FDA твердження (structure/function claims), розуміння того, що не можна вказувати.

Технічні навички
- читання та перевірка CoA, MSDS/SDS, специфікацій;
- Інкотермс, зовнішньоекономічна діяльність, митне оформлення, експедирування вантажів;
- робота з 3PL та фулфілмент-провайдерами (Amazon FBA / власний склад);
- розрахунок landed cost, юніт-економіки постачання;
- розуміння термінів придатності, обліку партій, відстеження партій (lot tracking).

Soft skills:
- сильні навички ведення переговорів;
- самостійність;
- увага до деталей у контрактах та на етикетках.
 

Буде перевагою:
- досвід проведення власних аудитів фабрик, поїздок на виробництво;
- робота з інспекційними компаніями (SGS, QIMA, Bureau Veritas, NSF);
- досвід роботи з сертифікацією NSF / Informed Sport;
- досвід роботи з брендом Shopify у DTC-моделі;
- досвід запуску на Amazon US (лістинги, вимоги до харчових добавок);
- контакти у конкретних нішах: капсули, порошки, гаміси, рідкі харчові добавки.

Що пропонуємо?

- віддалену роботу;

- крутий колектив;

- індивідуальний графік;

- повноцінний онбординг на проєкт;

- оплачуваний випробувальний термін 1 місяць з чітко визначеними KPI, за якими оцінюватиметься успішність його завершення;

- можливість кар’єрного росту всередині компанії.

Диригент Hardware, Embedded та складних інженерних систем 🛰⚡

📍 Локація: Київ (комфортний офіс)
🛰 Продукт: інноваційні Radar Systems / радіолокаційні системи
🛡 Формат: офіційне працевлаштування + гарантоване бронювання

Важливо: це НЕ software-only delivery роль

Ми шукаємо не Scrum Master, не PMO і не software-only Project/Delivery Manager.

Ця роль — для людини, яка вже працювала з hardware або hardware + software продуктами, розуміє специфіку R&D, embedded-розробки, інтеграції фізичних компонентів, тестування, валідації та запуску продукту у масштабування.

Тут потрібно вміти працювати не лише з roadmap чи Jira, а з реальними інженерними обмеженнями, ризиками hardware, залежностями між командами та delivery фізичного продукту.

Ми шукаємо Delivery Manager, який мислить як інтегратор повного циклу — людину, здатну провести продукт через весь шлях:

idea → discovery → prototype → MVP → validation → production readiness → scaling

і синхронізувати навколо цього hardware, software, embedded, RF та production-команди.

Що буде у зоні відповідальності

- Full-cycle Delivery

- Управління повним циклом delivery складного hardware-продукту: від збору вимог і discovery до готовності продукту до масштабування та передачі у виробництво.

- Оркестрація HW + SW + Embedded + RF

- Синхронізація міжфункціональних команд:

• hardware engineers
• embedded developers
• software engineers
• RF / radar engineers
• testing & validation teams
• production stakeholders

- Delivery orchestration & release management

- Планування delivery, управління залежностями, пріоритизація, release planning, demos, reviews, retrospectives, synchronization across streams.

- Risk & Change Management

- Побудова процесу управління ризиками та змінами — у hardware помилка коштує дорого, тому важливо бачити вузькі місця наперед.

- Quality & Predictability

- Інтеграція quality gates, KPI, delivery metrics, predictability metrics, взаємодія з testing / validation процесами.

- Product-to-engineering translation

- Переклад продуктової візії, фідбеку користувачів та бізнес-пріоритетів у зрозумілі технічні delivery-плани.

Наш ідеальний кандидат

Must-have (критично важливо)

• 5+ років досвіду у Delivery / Project / Program Management саме в hardware / embedded / R&D / industrial / engineering environments
• Практичний досвід роботи на стику:
  HW + SW + Embedded + testing / validation
• Розуміння різниці між:
  PDLC (Product Development Lifecycle) та
  SDLC (Software Development Lifecycle)
• Досвід delivery продуктів від:
  discovery → MVP → production readiness → scaling
• Досвід координації міжфункціональних інженерних команд
• Практичне використання Agile / Kanban / Lean як робочих інструментів, а не теорії
• Досвід роботи в міжнародному середовищі, крос-культурна комунікація
• Готовність до відряджень (у тому числі міжнародних)

Великий плюс

• MilTech / Defense / Radar / RF domain
• Embedded systems, telecom hardware, avionics, robotics, IoT, industrial engineering
• Технічна освіта (радіоелектроніка, радіолокація, embedded, hardware, електроніка)
• Досвід побудови delivery-процесів або систем прогнозування delivery performance

Кого ця роль, на жаль, не match’ить

• Software-only Project / Delivery Managers
• Scrum Masters без hardware / embedded domain
• PMO / Agile Coaches без R&D delivery experience
• Delivery experience лише у web/mobile/SaaS/enterprise software

Що пропонує компанія

🛡 Надійний тил: Офіційне працевлаштування + гарантоване бронювання.

🏢 Комфортний офіс у Києві
Робота поруч із сильною інженерною командою.

🚀 Реальний вплив
Ви будете працювати над фізичним продуктом, який можна побачити, протестувати й масштабувати — а не лише над тасками у Jira.

🤝 Сильне експертне середовище
Топові інженери, hardware thinking, мінімум бюрократії, максимум відповідальності та швидкості.

Якщо вам близька ідея синхронізувати hardware + embedded + software у складних технологічних продуктах і драйвити delivery того, що реально працює в полі — будемо раді знайомству 🚀