Jobs 13

We are looking for an Delivery / Staff Manager / Employee Engagement and Performance Manager with a strong understanding of performance measurement in IT Operations, 2nd Line Support, Data, and AI teams. The ideal candidate should have experience or ideas on how to evaluate and enhance team efficiency in these non-production departments.
 

Key Responsibilities

• Develop and implement performance measurement methods to assess and improve team effectiveness.
• Conduct bi-weekly one-on-one meetings to track workload, provide feedback, and ensure team alignment.
• Manage hiring, onboarding, and personal development plans to support employee growth.
• Monitor and report on engagement levels, performance metrics, and team morale.
• Foster a collaborative work environment, resolve team conflicts, and drive continuous improvement.
• Leverage AI tools like ChatGPT for enhanced efficiency and automation.

Requirements

• Background in Management with experience in IT managerial roles (Project Manager, Team Lead, Scrum Master, etc.).
• Strong understanding of performance evaluation methods in IT support, data, and AI-driven teams.
• Proven expertise in people management, engagement strategies, and agile principles.
• Excellent leadership, communication, and conflict resolution skills.
• Proficiency in HRIS and performance management systems.
• Experience with AI tools like ChatGPT and key performance indicators for 2nd line support.
• English level B2+ (Upper Intermediate or higher).

What PLANEKS offers

0. Fast and comfortable hiring process.

1. 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.

2. Manage your compensation $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.

3. Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.

4. Everything to provide a good rest. YES: Paid vacation, national holidays, sick leaves(and support in case of serious diseases). NO: overtime, work on weekends.

5. Regular feedback, mentorship, code review. Friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.

6. Speaking clubs with a native speaker to constantly maintain your English level.

7. No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

We propose something more significant than a job. PLANEKS means developing a new lifestyle for our colleagues and clients. So take your part in it!

Requirements

- Business-driven personality.

- Understanding of how a software development company works and what business models it has.

- 5+ years of management/delivery experience in small outsourcing/outstaffing/client-facing companies.

- Experience in dev team management: hiring, growing, and people development.

- Experience in project management: budget, effort, scope, schedule, quality, customer relations.

- English - Advanced.

Ideally, we’re looking for a technical candidate with a web development background in Python and JS, but consider candidates with other languages or without an engineering background.

Responsibilities

Team management:

- Establish processes between clients and development teams.

- Ensure team members have clear goals, prioritised backlog.

- Administrative tasks such as reporting, metrics, timesheets.

- Coaching teams on implementing a continuous improvement

process.

Project management:

- Pre-sale phase, Discovery management.

- Estimating project development budget, preparing Proposals and Project roadmaps.

- Write tasks descriptions, including clear acceptance criteria.

- Manage refinement and sprint ready backlog.

Client management:

- Build a relationship with clients.

- Learn about clients' business, their products, and how we are

contributing through the code to making their businesses successful.

- Ensure that the developers' contributions are valued by collaboration between our team members and the client.

Would be a plus

- Professional certifications.

- Experience in handling several pre-sales at one time.

- Extensive background in development and delivering complex projects throughout the lifecycle.

- Understanding of company finance models and operations.

- Speaker in public conferences / courses (optional).

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products for the iGaming industry. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions. We are looking for Delivery Manager to join our team!

Requirements:

Hard Skills:
• Minimum 5 years of experience as a Delivery/Program Manager in IT outsourcing and product companies (2 of them in a senior position).
• Proven track record of successfully delivering at least one project/program from initiation to closure.
• Solid experience in project estimation, planning, and closure/transition.
• Strong experience in RAID and stakeholder management.
• Familiarity with both Agile and Waterfall methodologies.
• Proficiency in project management tools and software.
• Experience with Atlassian products (Jira/Confluence).
• Upper-intermediate English proficiency (B2 level).

• Professional Certifications (in priority order): PMP, PgMP, PMI-ACP, CAMP, or others
 

Soft Skills:

• Excellent written and verbal communication skills.
• Strong problem-solving, conflict resolution and leadership abilities.
• Exceptional organizational and analytical skills, with attention to detail and the ability to prioritize effectively.
• Strong presentation skills.

Responsibilities:

• Take ownership of the assigned program of projects and ensure its successful delivery.
• Lead and manage subordinate program and project teams, coordinate and delegate cross-project initiatives.
• Oversee program/project management through all phases, including scoping, requirements definition, estimation, planning, implementation, monitoring, controlling and closure/transition to ensure project objectives are met.
• Develop and execute detailed program roadmaps and plans.
• Coordinate internal and external resources and stakeholders to maintain adherence to scope, schedule, and budget.
• Build and maintain strong relationships with key stakeholders, ensuring transparent communication and consistent updates per agreed standards.
• Lead and support the subordinate Project Managers to achieve maximum performance by providing clear direction, guidance, and motivation.
• Manage program risks, assumptions, issues, and cross-projects dependencies.
• Monitor program resources to ensure program and projects efficiency and maximize its deliverables.
• Facilitate program-related meetings/events and proactively escalate issues to address roadblocks or mitigate risks.
• Deliver program outcome reports under established standards.
• ​​Create and maintain comprehensive program documentation per agreed standards.
• Contribute to PMO initiatives as required.
 

Our benefits to you:

📍Beautiful offices in Warsaw, Limassol, Almaty, Yerevan – work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day.
🧑‍💻Laptop & all necessary equipment for work according to the ecosystem standards.
🏖Paid vacations, personal events days, days off.
🫖Paid sick leave.
👨‍⚕Medical insurance.
💵Referral program — enjoy cooperation with your colleagues and get a bonus.
📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy.
🗣Free internal English courses.
🤸‍♀Sport benefit.
🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc.
🎳Company events, team buildings.

We are looking for a highly motivated Service Delivery Manager (SDM) to oversee and optimize our Customer Support operations. As an SDM, you will be responsible for ensuring service excellence, meeting Service Level Agreements (SLAs), and aligning operational strategies with business objectives. This role is perfect for a proactive leader with a strong background in team management, service performance optimization, and client engagement.

Key Responsibilities:

1. Leadership & Team Management

• Lead and develop the service delivery team, including hiring, training, and performance management.
• Foster a positive and motivating work environment while ensuring a high-performance culture.
• Conduct regular 1:1 meetings with team leads to align on goals and address challenges.
• Identify and scale best practices across teams.
• Develop and oversee Individual Development Plans (IDPs) to support professional growth.
• Address team concerns, resolve conflicts, and facilitate open communication.

2. Service Performance & Quality Management

• Ensure SLAs are consistently met or exceeded across all projects.
• Analyze service metrics to identify trends and areas for improvement.
• Implement process improvements to enhance efficiency and customer satisfaction.
• Oversee service quality control, implementing corrective actions where needed.
• Ensure teams adhere to ISO 9001/27001 standards and industry best practices.

3. Client Management & Reporting

• Serve as the primary point of contact for client service discussions.
• Conduct weekly/monthly client meetings to review performance, challenges, and areas for improvement.
• Align service strategies with business goals and client needs.
• Provide detailed performance reports to the Head of Delivery.
• Contribute to project estimation and service readiness for new clients.
• Oversee cost allocation activities, including data analysis and optimization suggestions.

4. Financial & Budget Management

• Manage monthly compensation & benefits calculations.
• Plan and oversee the annual service delivery budget.
• Optimize profitability and cost efficiency, ensuring effective resource allocation.
• Develop pricing strategies for overtime, backup agents, and additional services.

5. Collaboration & Continuous Improvement

• Work closely with Recruitment, Onboarding, QA, HR, Finance, Sales, IT, and Customer Success teams to enhance service operations.
• Drive cross-functional initiatives to improve customer experience and efficiency.
• Lead automation and technology adoption efforts (e.g., AI, self-service, CRM enhancements).

6. Employee Retention & Engagement

• Continuously improve employee retention rates.
• Identify and mitigate attrition risks with proactive retention strategies.

• Implement mentorship programs and internal promotions to foster long-term career growth.

   

Requirements

Hard Skills

• Proven expertise in team management, process optimization, and KPI improvement (CSAT, AHT, resolution rate, etc.).
• Experience in workforce planning, resource allocation, and efficiency enhancement.
• Hands-on experience with customer service tools & CRMs (Zendesk, Freshdesk, Salesforce, etc.).
• Financial & budget management skills, with a strong focus on profitability control.
• 3+ years in Customer Support or Service Operations, ideally in a BPO or outsourcing environment.
• 2+ years in a leadership role (Team Lead, Operations Manager, Senior Account Manager, etc.).
• Advanced proficiency in Excel/Google Sheets (data processing, reporting, charts, etc.).
• Experience managing remote teams across different time zones.

• Advanced English (written and spoken).

   

Soft Skills

• Strong empathy, customer care, and emotional intelligence.
• Excellent communication & negotiation skills for client and executive interactions.

• Analytical & problem-solving mindset, with a data-driven approach to decision-making.

   

Nice to Have

• Experience working with BI tools (Tableau, Power BI).
• Knowledge of ISO 9001/27001 standards.
• Understanding of Project Estimation & Risk Mitigation best practices.

What We Offer

• 18 business days of paid time off per year.
• 8 public holidays & 15 sick leave days for your well-being.
• Opportunities to contribute to business strategies and mentor professionals.
• A diverse, international team with a dynamic work environment.

• Access to a Speaking Club with a native English speaker to enhance your language skills.

   

If you are passionate about service excellence, team leadership, and customer satisfaction, we would love to hear from you.

effie is an international software product company. We discover new and unconventional approaches to tackling business challenges by providing global cloud-based SaaS solutions, leveraging the sharing economy and AI capabilities.
In addition to developing innovative software products, we offer a full range of services, including deployment, training, administration, optimization, process automation, technical support, and business analytics consulting.
Our main expertise lies in optimizing business processes for manufacturers, distributors, merchandising agencies, and retail chains in the CPG (including FMCG) and pharmaceutical industries.
 

• 140+ team members;
• 100+ clients across 13 countries, including PepsiCo, Coca-Cola, Nestlé, Shell, Nemiroff, Philip Morris, and others;
• 27,000+ users of our services;
• Microsoft Gold Partner.
   

What We Value:
 

• Passion — You can only make customers happy if you truly love what you do;
• Trust — The foundation of all relationships, inside and outside the company;
• An Eye for Excellence — A deep appreciation for quality in every form;
• Simplicity — The best things don’t need extra explanation.

Description:
 

Delivery Manager is responsible for efficiently executing the product strategy by managing development processes and ensuring timely delivery of features. You’ll act as the bridge between the product vision and its technical implementation, ensuring smooth communication and coordination across all stakeholders.


 

Requirements:
 

• 5+ years of experience in managing software development processes;
• Deep understanding of Agile methodologies and practices;
• Experience working with product teams;
• Strong backlog management and prioritization skills;
• Experience coordinating cross-functional teams;
• Excellent communication and organizational skills;
• Experience with project management tools (Jira, Confluence);
• Analytical thinking and problem-solving skills;
• Proficiency in English.

Nice to have:

• Experience with SaaS products;
• Understanding of ML/CV development specifics;
• Relevant certifications;
• Experience implementing CI/CD practices;
• Experience working in product-based companies.

Responsibilities:
 

Development Process Management

• Coordinating development processes between teams;
• Organizing and conducting sprint planning and sprint reviews;
• Defining sprint goals and aligning release timelines;
• Implementing and optimizing development processes;
• Managing the release and hotfix process.

Product Backlog Management

• Creating and prioritizing the backlog according to business goals;
• Writing and detailing user stories;
• Ensuring the quality of requirements and their alignment with the product strategy;
• Participating in UAT and validating the implementation against the requirements.

People Management

• Managing team leads across development teams and coordinating their work;
• Conducting regular 1:1 meetings, supporting professional growth, and developing leadership skills;
• Evaluating team performance and implementing strategies for improvement;
• Ensuring transparency in team interactions and removing blockers.

Stakeholder Management

• Gathering and analyzing feedback from users;
• Preparing progress reports on development;
• Managing stakeholder expectations;
• Ensuring transparency in the development process.

Risk Management

• Identifying and assessing risks;
• Developing risk mitigation strategies;
• Proactively addressing issues impacting development;
• Monitoring and controlling the roadmap execution.

Key Performance Indicators

• Timely delivery of features;
• Quality of requirement implementation;
• Efficiency of development processes;
• Stakeholder satisfaction;
• Responsiveness to critical situations.

We offer:
 

• Remote work;
• Outstanding office (if you choose it);
• Office in Kyiv, a 15-minute walk from Sviatoshyn metro station, featuring a shelter and all necessary amenities for uninterrupted work during power outages and blackouts;
• Work schedule: Monday to Friday, from 9:00 AM to 6:00 PM;
• Free parking for cars, motorcycles, and bicycles;
• Partial reimbursement for medical insurance upon successful completion of the probation period;
• 21 working days of paid vacation, plus paid sick leave;
• 12 additional days off per year;
• Exclusive discount card for the WineTime retail chain.
  
  
  _________________________________________________________________________

• Project Description:

  The UX & Innovation team is a crucial part of our client's Global IT organization, tasked with designing user-centric solutions that are relevant, inclusive, and easy to use for our workforce. This ultimately adds value for product owners. Due to high demand exceeding our capacity, we are looking to extend our core team with additional UX team, for which we are looking for Delivery Manager/UX Architect role.

• Responsibilities:

  A senior role with experience in Interaction design or Service design or Research. As the primary point of contact for our customers, serve as receiver's advocate by supporting business requirement gathering, facilitating product strategy decision, and integrating human-centric design throughout the E2E product lifecycle.
  
  In the role of UX Delivery Manager/Architect you will be responsible for:
  1) UX design strategy discussion
  2) design execution supervision
  3) communication with the business stakeholders worldwide on the UX design requests
  4) estimation of UX efforts needed
  5) establishing the processes within the UX team
  6) selecting and onboarding of the new team members
  7) team capacity management and tasks distribution, review the results, reporting to the DXC and client's management

• Mandatory Skills Description:

  1. At least a strong UX expert (3 years of experience minimum)
  2. Ready to initiate UX design activities and push validation and research to the product team when it is needed
  3. Experiences in participative practice: feature prioritization and requirements gathering through workshops
  4. Good time management and estimations skills
  5. Good presentation skills
  6. Experience in user research or user interface design or product strategy / ecosystem design
  7. Takes control of implementation quality through design review

• Nice-to-Have Skills Description:

  Experience with front-end development or familiarity with HTML, CSS, and JavaScript.
  Knowledge of design thinking and agile development methodologies.

Ми шукаємо досвідченого Delivery Manager-а, який буде відповідальним за управління ініціативами з автоматизації бізнес-процесів, координуючи роботу команди автоматизації від етапу ініціації до впровадження в планову експлуатацію. Ідеальний кандидат має досвід управління невеликими командами та розуміння роботи з IT-системами.

Основні обов'язки:

• Виконувати роль основної точки входу для команди автоматизації: стейкхолдери повинні спершу звертатися до Delivery Manager-а.
• Активна участь у пріоритизації ініціатив разом IT і Process департаментів.
• Управління беклогом команди автоматизації та забезпечення його відповідності бізнес-потребам.
• Розподіл завдань між бізнес-аналітиками та командою імплементації.
• Управління повним циклом SDLC ініціатив з автоматизації: від ініціації до впровадження.
• Впровадження кращих практик SDLC з урахуванням специфіки компанії та використовуваних технологій.
• Забезпечення ефективної комунікації між технічними командами та бізнес-одиницями.
• Управління очікуваннями стейкхолдерів, регулярне звітування про прогрес проєктів та ключові показники ефективності (KPI).

• Пошук можливостей для оптимізації процесів і автоматизації в межах організації.

   

  Основні вимоги:

• Досвід роботи на позиції Delivery Manager, або аналогічних позиціях у невеликих командах (до 10 осіб).
• Бажаний досвід управління командами розробки SharePoint/Jira.
• Знання Agile методологій (Scrum, Kanban) та досвід роботи з відповідними інструментами.
• Розуміння IT-систем, таких як Jira, Confluence, SharePoint, Power Automate, Power Apps.
• Досвід роботи з моделюванням та аналізом бізнес-процесів.
• Аналітичне мислення та здатність до вирішення проблем.
• Високі комунікаційні та організаційні навички.
• Вміння працювати в динамічному середовищі та адаптуватися до змін.

We are looking for an experienced Project Manager/Technical Delivery Manager with deep understanding of management principles, bright organization, analytical abilities, technical background and successful 3+ years of experience in the IT field. 

You are expected: 

• Profound theoretical and practical knowledge in the field of project management; 
• Ability to put into practice modern approaches on project management and quality control; 
• Extensive background in development and delivering complex projects throughout the lifecycle. 
• Researching and evaluating hardware and software technology options for each project 
• Strong understanding of SDLC and Architecture. 
• Ability to decompose the strategy in a set of the operated actions and provide their performance; 
• Ability to understand customer’s requirements and transform them into the structured documents; 
• Ability to predict challenges and seek to proactively head-off obstacle; 
• Ability to speak the same language with all stakeholders, especially from business side; 
• Ability to work with constant change requests; 
• The perfected skills of interaction coordination between the customer and internal divisions, ability to communicate and speak the same language with the Project Team; 
• Experience mentoring, coaching and developing rising talent in the technology department; 
• Ability to motivate the Project Team and find an individual approach to each performer; 
• Be psychologically balanced and resistant to the fast-changing environment; 
• Excellent Team and Communication Skills; 
• Advanced level of English; 
• Agile and Scrum practices, and American outsource working experience are welcomed. 

Will be a plus: 

• Experience of work with enterprise level companies. 
• Developer/Architect experience. 

Responsibilities: 

• Responsible for successful project delivery; 
• Set-up and tailor delivery process; 
• Help to define project scope, goals and deliverables; 
• Planning project resources; 
• Assembling and leading project team up to 10 members; 
• Motivate team members and create comfort and friendly atmosphere; 
• Create schedule and project timeline; 
• Project estimation, time and scope management; 
• Risk management; 
• Implement and manage change when necessary; 
• Ensure constant process improvement; 
• Track deliverables; 
• Monitor and report on project status; 
• Resolve project issues; 
• Ensure project and product quality as well as customer satisfaction. 
• Interact with Lead Delivery Manager. 

 
What you gain: 

• Timeous and competitive salary; 
• Experience exchange with American colleagues; 
• Career advancement, personal growth and personal self-fulfillment; 
• Friendly team, where everyone is a key part of the mechanism; 
• Paid leave and employment benefits. 

Head of Delivery  / Lead Solutions Architect / Technology Delivery Head

Company Overview:

InsulaLabs is a leading IT outstaffing company specializing in providing dedicated teams to iGaming businesses worldwide. With a team of 200 employees, we are committed to delivering excellence in software development, project management, design and technical support.

We are looking for a Head of Delivery  / Lead Solutions Architect with a strong background in iGaming, strong tech expertise and client engagement experience to oversee and optimize the delivery processes of our outstaffed teams.

Key Responsibilities:

• Delivery Oversight & Process Optimization: Lead and manage Project Managers (PMs) to coordinate team efforts, monitor project progress, and guarantee successful delivery of key milestones.
• Team Capability Assessment: Evaluate team skills and competencies, identifying strengths, weaknesses, and critical gaps to enhance performance and ensure teams meet project demands.
• Client & Stakeholder Collaboration: Maintain regular syncs with client teams to align on priorities, evolving business needs, and project roadmaps, ensuring our teams provide maximum impact.
• Resource & Workforce Planning: Anticipate future skill needs and proactively align talent acquisition and staffing with the client’s growth trajectory and business goals.
• Client Consulting & Solution Selling: Act as a trusted advisor to clients, articulating the value of our solutions, addressing their pain points, and ensuring a seamless partnership.
• Strategic Delivery Leadership: Oversee the end-to-end delivery of multiple IT projects for iGaming clients, ensuring alignment with business goals, technical feasibility, and timely execution.

Requirements:

• Proven experience in iGaming—understanding industry-specific products, technologies, and business models is a must.
• Strong expertise in team management, delivery oversight, and stakeholder communication.
• Technical Expertise: Hands-on experience with backend and frontend technologies.
• Sales & Communication Skills: Ability to effectively communicate complex technical concepts to clients, stakeholders, and decision-makers, demonstrating the value of our services.
• Experience in staffing strategy & workforce planning within a fast-paced, dynamic environment.
• Ability to assess and optimize team skills for effective project execution and scalability.
• Hands-on experience in agile methodologies, project frameworks, and delivery processes.

Why Join Us?

• Work with leading iGaming brands.
• Lead and optimize high-performing teams in a dynamic, growing company.
• Be at the forefront of delivery strategy and workforce planning in the iGaming space.

If you’re passionate about iGaming and have a strong background in team management, delivery processes, and strategic planning, we’d love to hear from you!

Job Description

- 6+ years in software development
- Proficiency in managing technical teams (30+ engineers)
- Experience in staffing engineering teams
- Experience in competence development
- Experience in financial planning and tracking
- Telecom/RAN domain experience (preferred)
- Experience with complex communication systems
- Understanding of SDLC of an enterprise-grade scale
- Technical Higher Education, preferable Software development or Telecom
- Strong written and spoken English

Job Responsibilities

- Lead technical teams who contribute to the design, development, testing, and integration of software components
- Support Agile development environment & processes
- Assure smooth delivery process
- Facilitate inter-team communication and cooperation
- Ensure effective communication between GlobalLogic engineering teams and Customer parties
- Handle project stakeholder management
- Work with niche technologies in the Telecom/RAN domain
- Identify and fix competence gaps in the teams
- Run staffing activities
- Handle project financials

Department/Project Description

GlobalLogic communication delivery unit is looking for manager to lead software engineering teams in the radio access network domain to develop cutting-edge telecommunication products. By becoming a part of the program you will be focusing on end-to-end delivery of the modern RAN system enriching your professional experience through participation in dynamic, innovative and challenging assignment. If you are passionate about software engineering, Agile ways of working, and communication systems that change the world for the better, we invite you to join our friendly and dynamic team

Skill Category

Management

Keyskills - Must Have

• Customer Relationship Management
• Staffing
• People Development
• Project Management

 
Шукаємо Delivery Manager, який буде відповідати за координацію процесу розробки, управління релізами та забезпечення ефективної роботи команд. Кандидат повинен мати глибоке розуміння Agile-методологій, досвід управління крос-функціональними командами та вміння усувати перешкоди в процесі розробки. 

Основні задачі: 

• Управління релізами – планування, синхронізація команд, проведення демо, оглядів, оцінок. 
• Забезпечення узгодженої роботи всіх команд у рамках релізу. 
• Очолювання покращень у процесах, усунення перешкод у роботі команд та ескалація проблем за потреби. 
• Моніторинг статусу релізу та оновлення інформації за допомогою чеклиста. 

• Планування та управління активностями в рамках спринту: 

  планування, 

  синхронізації, 

  актуалізація беклогу, 

  огляди, 

  ретроспективи. 

• Контроль результатів спринту та забезпечення його відповідності бізнес-цілям. 
• Фасилітація співпраці між командами, забезпечення ефективної комунікації. 
• Контроль прогресу роботи команди та контроль створення необхідних артефактів. 

Вимоги до кандидата: 

• 5+ років досвіду у сфері Delivery Management. 
• Глибоке розуміння Agile-методологій  та досвід їх впровадження. 
• Досвід управління крос-функціональними командами (інженери, QA, дизайнери, продакт-менеджери). 
• Вміння усувати перешкоди, фасилітувати командні процеси та підтримувати продуктивну взаємодію. 
• Досвід координації релізів та роботи зі складними технічними проєктами. 
• Відмінні комунікаційні та лідерські навички. 

Буде перевагою досвід роботи з проєктами, сфокусованими на апаратні рішення або інтеграцію програмного та апаратного забезпечення. 

De7 Partner Consulting Company, a partner of a leading IT consulting firm in Europe, is looking for an Account Executive (SAP S4/HANA) to join our team. We implement cutting-edge ERP solutions, helping businesses scale and grow. If you are a dynamic sales professional, understand complex B2B sales, and want to work with the best—join us!

What do we need?

• 3-5 years of experience in IT solution sales (ERP, CRM, or similar products).
• Understanding of complex B2B sales (sales cycle 6-12 months).
• Knowledge of business processes across industries and the ability to offer tailored solutions.
• Excellent communication, analytical, and relationship-building skills.
• English—B2+ (C1 is a plus).

Who are you?

• You are proactive and independent—no need for constant supervision because you know how to achieve results.
• You are customer-oriented and understand that long-term relationships are built on trust and expertise.
• Your strengths are flexibility and adaptability—you quickly respond to changes, find creative solutions, and take responsibility.
• You have an analytical mindset and a structured approach to work—you can organize information, identify patterns, and build effective strategies.
• You communicate effectively, both verbally and in writing, easily connecting with clients and colleagues.
• You have high emotional intelligence, manage your emotions well, and navigate even the most challenging negotiations.
• You love learning and self-improvement, thrive in an international environment, and work well in a fast-paced setting.
• You are a team player, ready to support colleagues and share your expertise.

And also:

• Position level: Junior / Middle.
• If you lack some knowledge but are eager to learn, we are happy to train and support your growth!

What’s waiting for you?

• Full sales cycle of SAP S/4HANA—from first contact to deal closure.
• Leads provided! Work with marketing to generate demand and handle inbound inquiries.
• Presentations and negotiations—convince top managers and business owners, demonstrating the value of SAP solutions.
• Long-term client relationships—support clients after the sale, upsell & cross-sell.
• Tenders and commercial proposals—participate, win, and sign contracts.
• Presales team—collaborate with consultants, architects, and PMs to create WOW products.
• Process improvements—enhance CRM: participate in transitioning to a new system, optimize processes, and make your work even more efficient.

What do we offer?

• International team—work in a dynamic environment full of energy, support, and inspiration.
• Global best practices—learn from top experts in consulting and business process management.
• Hybrid format—work remotely but be ready for offline meetings with clients.
• Location—Kyiv—we expect candidates from the capital as we meet clients in person.
• Business trips—be prepared for travel across Ukraine and abroad.
• English courses—improve your language skills with corporate training.
• Corporate events—we don’t just work hard, we celebrate together!
• Stable income—salary linked to the euro exchange rate.
• Medical insurance—after 3 months.
• Everything for work—corporate laptop, paid vacation, and sick leave.
• Annual sales bonus.
• Possible military reservation.

Values we share:

• Team spirit—only strong teams create outstanding projects.
• Care—we support and help each other.
• Commitment—we always keep our promises.
• Entrepreneurship—initiative and creativity are highly encouraged.
• Respect—we value ourselves, our clients, and our colleagues.
• Product expertise—we know and love what we do.
• Global vision—we think big and look to the future.

Ready to join us? Apply now!

Dataforest is looking for a proactive, organized, and detail-oriented Delivery Manager. Your task will include coordinating key functions within a project and ensuring their effective interaction. We are seeking a professional with strong experience in project management and account management who can maintain high project margins and delivery quality.

Responsibilities:
- Manage and coordinate project teams, including PMs, developers, and resource functions.
- Ensure timely and high-quality delivery of projects.
- Maintain and develop long-term relationships with clients, striving to increase their satisfaction.
- Manage project budgets and ensure the achievement of set financial indicators.
- Oversee all aspects of project execution—from planning to delivery.
- Participate in identifying client needs and generating additional business opportunities.

Requirements:
- 5–7 years of experience as a technical leader or project manager, with a preference for candidates with 10 years of experience.
- Strong leadership and organizational skills with the ability to effectively manage a team.
- Experience working with project budgets and understanding financial metrics.
- Deep understanding of the project delivery process.
- Understanding in Python, API and SQL.
- Possession of project management tools.
- Experience in account management and building long-term relationships with clients.
- English language proficiency at Advanced or Fluent level.


We offer:

- Working in a fast growing company;
- Great networking opportunities with international clients, challenging tasks;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves, medical insurance;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.