Jobs at Djinni

Who we are looking for:

We are seeking a strong Sales Manager to identify and pursue new business opportunities, leveraging industry contacts and market research. This role involves driving sales, developing market strategies, securing new clients, and maintaining long-term account relationships.

Responsibilities:

• Run Market Generation & Outreach
• Manage the Sales Pipeline Process
• Represent our brand at industry events and trade shows
• Promote our platform
• Achieve and exceed sales targets
• Gain and retain new clients through new deal opportunities and account management
• Identify and establish strategic partnerships
• Collaborate with BD and Product teams
• Lead and coach a team of salespeople
• Assign sales territories

• Develop and implement a sales plan

   

Requirements:

• Fluent in English (near native)
• +2 years of experience in B2B Sales or Business Development 
• Experience in iGaming industry
• Excellent negotiation and interpersonal skills
• Ability to perform under pressure
• Strong organisational and time management skills
• Strong attention to detail and teamwork skills

• Ability to meet deadlines in a fast-paced environment

   

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer.
 

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. What types of iGaming products (sports betting, casino, e-sports, etc.) have you sold before?
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4.  What is your notice period and how soon can you join ?

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We’re looking for a Technical Support Specialist who is highly adept in systems analysis, diagnostics, troubleshooting, and conflict resolution. Exhibits excellent organizational and problem-solving skills.

Responsibilities

• Manual test of web games, which are coming to release.
• Bug report to game providers.
• Work process with currencies: accept the requests from clients, where the client asks the Tech support team to enable the currency for determining game category.
• Enable clients to our platform. 
• Create client-game provider integrations.
• Resolve interrupted payments/transactions in games.
• Resolve the issues with the launch of the game.
• Provide the information about games to the client. 

Requirements:

• Degree in Computer Science, Engineering, or a related subject
• Work experience in software technical support would be an asset 
• General understanding of client-server architecture
• Knowledge of software methodologies, tools, and processes
• Experience with performance and/or security testing is a plus
• Strong attention to detail and teamwork skills.
• Ability to meet deadlines in a fast-paced environment.

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammate

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Can you share examples from your portfolio that showcase your Technical Support experience?
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4. What is your notice period and how soon can you join ?

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are seeking a Financial Statement and Audit Specialist based in Ukraine to be responsible for preparing regular financial reports and conducting audits to ensure accurate and timely accounting. 

Responsibilities:

• Prepare monthly financial reports
• Plan and perform audits to make sure that the financial records are fair and accurate.
• Develop process improvements to refine the quality and effectiveness of deliverables.
• Develop clear and complete reports of audit procedures and findings.
• Maintain financial and audit documentation according to established standards.
• Organize financial and audit training as required.
• Manage reconciliation and cash.
• Communicate with internal and external company’s partners.

Requirements:

• A bachelor's or master's degree in accounting or accounting sciences.
• Certification as a Certified Internal Auditor, Certified Financial Services Auditor, or similar.
• At least 2 years experience as a financial accountant, financial analyst, or business accountant in Ukraine.
• A thorough understanding of key areas such as risk, compliance, and financial legislation.
• Proficient at detailed report writing and presentation
• At least Intermediate English language proficiency
• Industry experience in slot games is a plus
• Strong attention to detail and teamwork skills
• Ability to meet deadlines in a fast-paced environment.

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

The recruitment process will include a three-day pre-trial period, during which we will test your skills. This period is paid. After successfully completing the pre-trial, an interview will follow. If the interview is successful, the next step will be an offer.

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Please explain to us your experience in accounting and audit.
3. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

Hi 
My name is Stan, and I’m the founder of GYRO Team - a mobile product for seafarers.

Important to note: this is a startup position, not a classic outsourcing role.
We are looking for a partner to join the team, not just a task-based contractor.

We are currently looking for a UI/UX Designer to join the project at an early stage, with a perspective of long-term collaboration and a full-time role.

What we already have:

• A working mobile application (iOS / Android)
• Real users
• A development team

What you will do:

• Work with the existing mobile app design (redesign, UX improvements)
• Design new screens and features
• Gradually build and maintain the product’s design system

What we are looking for:

• Experience in UI/UX design for mobile applications
• Understanding of UX logic and user flows
• Ability to think like a product designer, not just “draw screens”
• Responsibility and a desire to grow together with the project

What we offer:

• Equity / % in the company (startup ownership share)
• Real impact on the product
• A full-time role perspective after funding stabilisation

If this sounds interesting to you, feel free to reach out via our website - I’ll be happy to connect and discuss the details.

Thank you for your attention. I wish safety to you and your loved ones.
Слава Україні. 

We are Dynamica Labs (Microsoft Gold Partner), an IT company focused on implementing Microsoft Dynamics 365 CRM for our clients.  
 
We are looking for a Founder’s Associate/Executive Assistant — someone who will work closely with the COO and co-founders on a daily basis, helping to maintain focus across multiple tasks and turn operational and management priorities into clear actions.  

You will be involved in various aspects of company management, including business processes, operational efficiency, team development, client relations, building the founder's personal brand, as well as financial and legal matters. This role is ideal for those who enjoy wearing multiple hats, thrive on efficiency, and hands-on work in a dynamic environment. It demands a high level of trust, autonomy, and direct engagement with real business challenges. 
 

Your responsibilities 

• Coordinate workflows and support collaboration across different departments. 
• Manage correspondence and communications efficiently. 
• Assist in client and partner interactions. 
• Prepare presentations and materials for internal and external meetings. 
• Handle documentation, reporting, and administrative tasks. 
• Support problem-solving and contribute to process improvements. 
• Manage calendars, meetings, and events. 
• Participate in special projects, tasks, and initiatives, including those that do not yet have a dedicated owner. 

What we expect from you 

• 2+ years of experience in Business Assistant / Executive Assistant with business focus, Operations, Project or related roles 
• Experience working in fast-growing or dynamic environments 
• Quick learner, able to quickly adapt to new tools and business contexts 
• Ability to organize and structure complex and changing contexts 
• Strong communication skills: concise, clear, and to-the-point in speaking and writing 
• Structured thinking and attention to detail 
• High level of autonomy — able to work independently without micromanagement 
• Responsibility in handling information 
• English level B2+ for emails and calls 

Benefits 

• Microsoft Gold Partner — experienced business system integrator 
• Work with UK and US clients 
• Opportunities for self-realization, professional development, and career growth 
• Skilled management and mature processes supporting your work 
• Exposure to interesting and diverse projects 
• Friendly and supportive team environment 
• Transparent payment system 
• Flexible work schedule and remote work 
• Paid public holidays, annual leave, and sick days 
• Guidance, mentoring, and training in Dynamics 365 and PowerApps 

About the role 

This position is ideal for someone who wants to work not just as support but as a partner in operational and management tasks, gradually becoming more involved in the business and taking on increasing responsibility. 
 

We are looking for a Full Stack Engineer to join our growing team.

DARLY SOLUTIONS is an international IT company specializing in delivering innovative solutions across Fintech, MedTech, SaaS, etc.
With years of experience in web and mobile development, UI/UX design, Quality Assurance, AI, and machine learning, we pride ourselves on creating impactful products that drive success for our clients. Since 2018,
we have successfully completed over 250 projects.
Examples of our work across various domains can be found on our website
- https://www.darly.solutions/
We leverage cutting-edge technologies to craft powerful, forward-thinking solutions tailored to our clients’ needs. Our team is proficient in a diverse range of tools, including Angular, NestJS, React, Vue, PHP, Ruby, Node.js, and many others.

Requirements:

- 3 years of commercial experience in web development.
- Solid hands-on experience with React and modern frontend practices.
- Strong backend development skills with Node.js, preferably using NestJS (or Express).
- Good understanding of TypeScript in production environments.
- Solid experience working with PostgreSQL.
- Practical knowledge of Prisma ORM (migrations, relations, transactions).
- English - Intermediate or higher.

Responsibilities:

- Develop and maintain modern web applications using React and Node.js (NestJS/Express).
- Collaborate with the team to design, develop, and deliver new features.
- Participate in team and client communications.
- Contribute to estimates and technical planning of new projects.
- Assist in solving technical challenges on active projects.
- Participate in shaping the engineering setup for new initiatives.

Would be a plus:
- Experience with Redis, MongoDB, or Elasticsearch.
- Familiarity with Docker and basic DevOps practices.
- Experience with RabbitMQ, Kafka, or similar messaging systems.
- Understanding of architectural patterns like Clean Architecture or modular monoliths.
- Experience working with Next.js and Material UI (MUI).

What we offer:

- Flexible work format - remote, 8-hour working day without time trackers;
- Competitive salary;
- Tight-knit and friendly team;
- Personalized career growth;
- Up to 50% coverage of the cost of professional courses;
- Vacation time, sick-leaves, national holidays ;
- Competitive bonuses for a personal recommendation of new employees;
- Professional development tools (mentorship program, tech talks and workshops);
- English classes with a teacher;
- Corporate events and team buildings.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Security Officer to join our team!

Requirements:

- Higher education in Law or Economics;

- At least 3 years of experience in HR/internal and economic security within private enterprises;

- Proven experience in background checks of individuals and legal entities;

- Previous experience in law enforcement is a strong advantage;

- Knowledge of security systems and protocols;

- Experience collaborating with polygraph specialists;

- Strong experience working with databases;

- Proficient PC user;

- Ukrainian or Russian language C1 and above;

- Fluent English, including spoken communication;

- Willingness to travel abroad to ensure security at exhibitions and conferences.

Responsibilities:

- Conduct regular risk assessments to identify vulnerabilities and threats affecting the holding’s assets;

- Respond promptly to security-related incidents, including investigation and corrective measures;

- Prepare security status reports, analyze incidents, and develop recommendations for improvement;

- Collaborate with other departments to integrate security considerations into business processes;

- Ensure protection of personal data (GDPR compliance) and trade secrets;

- Conduct background checks during recruitment and support exit processes;

- Organize security measures during corporate events, exhibitions, and conferences.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

Ascendix builds CRM and PropTech solutions for commercial real estate. As our products scale, we are strengthening how we communicate product value to customers and internal teams. 

This role focuses on creating clear, structured, and value-driven product communication across Product, Marketing, Sales, and customers. 

You will own product updates, launches, and messaging end to end: translate product direction and features into customer-friendly value propositions, build a repeatable product launch framework, and ensure internal teams understand what’s new and why it matters.

Responsibilities:

• Own customer communications for product updates and releases
• Translate complex product features into clear customer value
• Coordinate product release emails, newsletters, and in-CRM notifications
• Build and manage a product launch tiering framework (Tier 1 / 2 / 3)
• Define launch assets (emails, decks, FAQs, enablement materials)
• Partner closely with Product Managers and Product leadership
• Support Sales with clear messaging and talking points
• Collaborate with Demand Gen and Content teams on launch campaigns

• Monitor market and competitive messaging in commercial real estate

   

Requirements:

• Experience in product marketing or product communications
• Ability to explain complex software in simple, customer-focused language
• Experience working with Product Managers
• Understanding of CRM systems (Salesforce or Dynamics) or ability to learn quickly
• Excellent English (written and spoken)
• High ownership and ability to work independently

Personal skills:

• Clear and proactive communicator
• Curious about how products work
• Ownership-driven and collaborative
• Able to summarize complex ideas
• Comfortable in a fast-changing environment

Nice-to-have:

• Experience in real estate, PropTech, or CRM consulting
• Experience in international, cross-functional teams
• Ownership of product launches or release communications

Backend Developer (Node.js) for the  international product IT company,  which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers and ad agencies worldwide. 

  The company develops white-label platforms for enterprise clients—custom turnkey solutions to automate and optimize digital advertising.

Products company : SSP, DSP, Ad Exchange platforms.

Main markets - Tier 1-2 

The technical team - up to 30 people (CTO, Team Lead, Back-end -10, Front-end developers, QA, DevOps )

Project stack: Node.js (backend), NoSQL, SQL, Redis, MongoDB,  Linux.

Locations/Offices - Kyiv, Lviv, Odesa, Mykolaiv or remote.

 Requirements:

• At least 3 + years of backend development experience, with a strong focus on Node.js
• Deep understanding of asynchronous programming in Node.js and event loop
• Knowledge or  experience with high-load systems
• Familiarity with SQL, NoSQL, and in-memory key-value databases for data storage and optimization;
• Knowledge of network protocols such as HTTP, TCP, and FTP;
• Expertise in identifying and resolving issues efficiently;
• Experience or understanding unit testing;
• Experience with Linux servers, handling basic administration tasks;
• Performance optimization skills;

Responsibilities:

• Write clean, efficient, and maintainable code following best practices
• Develop and maintain scalable backend services using Node.js 
• Debug and resolve issues in the backend systems
• Manage and optimize SQL and NoSQL databases 
• Write and maintain unit tests to ensure code quality
• Collaborate with team lead, frontend developers, CTO, Delivery Coordinator and other team members
•  Continuously learn and apply new technologies to improve backend systems

We offer:

• Vacation 21 calendar days per year (15 working days) - cumulative, the balances are 

           carried over from year to year

• medical insurance
• days off - 7 days per year
• additional 1 day of absence per year on the occasion of celebrating Birthday
• 15 paid sick leave per year
• 15 unpaid leave per year
• days off on public holidays
• referral bonuses
• coworking compensation
• corporate technology

We are looking for a detail-oriented and responsible Junior Verification Specialist (Validation Specialist). If you're looking for a stable job with opportunities for growth and learning, we invite you to join our Back office team.

Responsibilities

• Check the compliance of the information that users indicate in their profiles and the identification documents
• Analyze and identify documents that do not meet the company’s requirements
• Request proper copies of documents
• Identify falsifications
• Determine duplicate client profiles by explicit or indirect signs
• Find out the reasons and eliminate duplicates of user’s profiles

• Maintain customer profiles according to the requirements of regulatory documents

   

Requirements

• Experience in working with documents and processing large amounts of electronic data
• Attention to detail, responsibility, accuracy, and punctuality

• English level: Pre-intermediate

   

We offer

• 160 paid vacation hours per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking in TrueGroup for a Sales Manager (iGaming - Reactivation & Deposits) who knows how to work with a warm customer base and directly influence players’ deposit activity.
This is not cold calling and not support - this is active sales, reactivation, and growth of the deposit cycle.
If you want to see clear results from your work, earn based on performance, and work in a healthy schedule, this role is for you.
 

HOW YOU WILL MAKE AN IMPACT:

• Communicate with already registered players (reactivation and active base).
• Move players from the 1st to the 2nd deposit, from the 2nd to the 3rd, and further along the deposit funnel.
• Sell personalized bonuses and offers based on player behavior.
• Work with metrics such as deposits, ARPPU, and conversions.
• Collaborate with VIP and Support teams to improve results.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales, account management, or retention. (iGaming, betting, or entertainment industry preferred).
• Spoken French В2
• Understanding of player psychology, motivations, and triggers.
• Analytical skills, ability to work with large volumes of data, and CRM tools.
• Excellent communication skills for building trusted relationships.
• Clear understanding that sales is about numbers and results.
  This is an active sales role with clear KPIs.
   

HOW WE WILL KEEP YOU SMILING

• We work 8 hours per day, 5 days per week (flexible start of the day)
  We follow a work-life balance approach - overtime is not the norm.
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• Compensation consists of a fixed base plus performance-based bonuses. There is a direct link between your actions and your income.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• Wellness benefits and co-working space reimbursement.
• We are growing and scaling, which creates opportunities for both vertical growth within the team (Team Lead, Head roles) and horizontal growth across the company into VIP, Support, Product, and other areas of the gambling business.
  Growth is based on performance and involvement, not on fixed timelines.
• You work with a warm customer base, not a cold market.
• Goals are clear and results are transparent.
• You work in a fast-growing industry with real career potential.
  
  👉 Send your resume immediately!

Join our Back Office team!

We are looking for a responsible and motivated Junior Financial Operations Specialist (Funding Specialist) who is ready to grow and acquire new knowledge.

Responsibilities:

• Handling requests from clients/partners and resolving issues related to transactions and other operational matters
• Communicating with clients/partners via email
• Interacting with merchants and suppliers to resolve disputes

• Performing additional technical tasks related to work processes

   

Requirements:

• Knowledge of Excel, Google Sheets
• Confident PC skills
• Strong analytical skills

• English level: at least Strong Pre-Intermediate

   

We offer:

• We are open to candidates with minimal experience
• 160 paid vacation hours per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Position:
Product / Project Manager (IT, Mobile Apps)

Format: Remote
Salary: $1,000–2,000 per month (with growth potential)

Responsibilities:

• Manage development of mobile apps and web products
• Create and track tasks for developers, designers, contractors
• Control timelines and delivery quality
• Implement growth experiments (onboarding flows, funnels, A/B tests)
• Maintain product backlog
• Focus on onboarding optimization
• Growth experiments
• Analytics-driven decisions
• Improve user experience and conversion flows
• Work with product analytics and user behavior data
• Coordinate team and report to founders

Requirements:

• Experience in IT projects (mobile apps or web services)
• Understanding of product development lifecycle
• Ability to work with developers and write clear tasks
• Basic UX/UI understanding
• Strong organizational and communication skills
• Result-oriented mindset

Nice to have:

• SaaS or subscription product experience
• Analytics tools experience (Firebase, GA, Amplitude, etc.)
• Growth experimentation background

Main goal:
Turn founders’ ideas into structured execution and scalable product growth.

Ringostat — українська AI-платформа для бізнесу, що надає інструменти телефонії, колтрекінгу та аналітики дзвінків. Наш успіх підтверджує довіра понад 3000 компаній, серед яких відомі бренди Peugeot, Olx, Ajax та багато інших. Ми маємо широку партнерську мережу з більш ніж 250 топових digital агенцій, інтеграторів та інших компаній, які щодня використовують наш продукт у своїй роботі та покращують результати свого бізнесу.

💚 Наша місія: зробити бізнес клієнтів раціональним та ефективним.

Ми шукаємо Менеджера, який не просто “закриває звернення”, а будує відчуття підтримки.

🔍 Якщо для тебе важливо, щоб клієнт пішов із розмови задоволеним, і ти хочеш розвиватися в IT-середовищі — давай знайомитись :)

🔥 Чому з нами цікаво:

1. Робота з відомими брендами, великими клієнтами.
2. Чітко прописані кар'єрні сходи, зрозумілий план розвитку та зростанням матеріальної частини.
3. Прогресивні, молоді та професійні керівники. Ми допомагаємо вийти на результат, якщо щось не виходить і не заважаємо працювати, якщо все гаразд.
4. Системний підхід до адаптації: у нас структурований план щодня, в який вкладено 9-річний досвід нашого продукту у різних форматах. А ще в тебе буде особистий куратор — один із найкращих наших співробітників.
5. Власний всесвіт: закритий форум, свою Вікіпедію та власну бібліотеку, систему гейміфікації, внутрішню валюту (нетпікси) та магазин (Netpeak Store), мемогенератор :)

🎯 Що для нас важливо:

1. Досвід спілкування з клієнтами від 6 місяців.
2. Вільне володіння українською мовою та письмова грамотність.
3. Здатність швидко засвоювати великий обсяг інформації.
4. Клієнтоорієнтованість: вмієш слухати та підтримувати бесіду, маєш почуття гумору.
5. Цікавишся сучасними технологіями, IT.

Буде плюсом:

1. Досвід роботи в IT-сфері на подібній посаді (відділ клієнтської підтримки, відділ турботи про клієнтів, відділ продажу та супроводу клієнтів, персональний менеджер).

📌 Чим будеш займатися:

1. Відповідати на вхідні звернення клієнтів (50% месенджери, 25% телефонні дзвінки, 25% відео-зустрічі).
2. Навчати клієнтів правильному та повноцінному використанню сервісу.
3. Допомагати у впровадженні додаткових інструментів Ringostat для вирішення завдань клієнтів.
4. Комунікувати з клієнтами та розуміти рівень їхньої задоволеності сервісом.
5. Проактивно й оперативно реагувати на проблеми клієнтів та їх вирішення (система «алертів» у нашій CRM).

🎁 Що ми пропонуємо:

1. Гнучкий графік роботи з можливістю починати робочий день із 8:00 до 10:00 та завершувати з 17:00 до 19:00.
2. Можливість працювати повністю віддалено або в офісі (Одеса, Київ, Харків та Черкаси). Офіси автономні на випадок відключення світла.
3. Оплачувану відпустку — 18 робочих днів, 8 оплачуваних лікарняних на рік без довідок та 11 державних вихідних.
4. Компенсацію 50% професійного навчання: курси, тренінги, вебінари й т.д.
5. Соціальний пакет у форматі Cafeteria Plan — 3000 грн на квартал, які ти можеш витратити на навчання, спорт, здоров’я, хобі та інше. Компанія компенсує 50% витрат, а вибір залишається за тобою!
6. Додаткові оплачувані day off, які надаються при настанні певних життєвих обставин.
7. Наявність прозорої політики Sabbatical (тривала відпустка на 1-3 місяці).
8. Можливість навчання та розвитку: досвід та підтримку наших співробітників, допомогу в професійній адаптації під кураторством протягом усього випробувального терміну.
9. Внутрішні корпоративні знижки на замовлення їжі, розваги, побутові послуги, техніку, навчання, книги, здоров’я, спорт і фінансові сервіси.
10. Швидке прийняття рішень та тестування ідей — відсутність зайвої бюрократії та мікроменеджменту.
11. Профільні івенти та чати для обміну досвідом у рамках групи компаній.
12. Командні заходи, щоб навіть у складні часи підтримувати один одного.
13. Чітку позицію та конкретні дії задля наближення Перемоги. Від початку повномасштабного вторгнення ми виділили понад 4 000 000 $ на мілітарний та гуманітарний напрямок.

І вважаємо однією з найвагоміших переваг — роботу в компанії, у якій тебе чують і до тебе прислухаються, а керівник та команда відкриті до діалогу та пропозицій 😉

Ringostat — українська AI-платформа для бізнесу, що надає інструменти телефонії, колтрекінгу та аналітики дзвінків. Наш успіх підтверджує довіра понад 3000 компаній, серед яких відомі бренди Peugeot, Olx, Ajax та багато інших. Ми маємо широку партнерську мережу з більш ніж 250 топових digital агенцій, інтеграторів та інших компаній, які щодня використовують наш продукт у своїй роботі та покращують результати свого бізнесу.

💚 Наша місія: зробити бізнес клієнтів раціональним та ефективним.

Ми шукаємо Менеджера, який не просто “закриває звернення”, а будує відчуття підтримки.

🔍 Якщо для тебе важливо, щоб клієнт пішов із розмови задоволеним, і ти хочеш розвиватися в IT-середовищі — давай знайомитись :)

🔥 Чому з нами цікаво:

1. Робота з відомими брендами, великими клієнтами.
2. Чітко прописані кар'єрні сходи, зрозумілий план розвитку та зростанням матеріальної частини.
3. Прогресивні, молоді та професійні керівники. Ми допомагаємо вийти на результат, якщо щось не виходить і не заважаємо працювати, якщо все гаразд.
4. Системний підхід до адаптації: у нас структурований план щодня, в який вкладено 9-річний досвід нашого продукту у різних форматах. А ще в тебе буде особистий куратор — один із найкращих наших співробітників.
5. Власний всесвіт: закритий форум, свою Вікіпедію та власну бібліотеку, систему гейміфікації, внутрішню валюту (нетпікси) та магазин (Netpeak Store), мемогенератор :)

🎯 Що для нас важливо:

1. Досвід спілкування з клієнтами від 6 місяців.
2. Вільне володіння українською мовою та письмова грамотність.
3. Здатність швидко засвоювати великий обсяг інформації.
4. Клієнтоорієнтованість: вмієш слухати та підтримувати бесіду, маєш почуття гумору.
5. Цікавишся сучасними технологіями, IT.

Буде плюсом:

1. Досвід роботи в IT-сфері на подібній посаді (відділ клієнтської підтримки, відділ турботи про клієнтів, відділ продажу та супроводу клієнтів, персональний менеджер).

📌 Чим будеш займатися:

1. Відповідати на вхідні звернення клієнтів (50% месенджери, 25% телефонні дзвінки, 25% відео-зустрічі).
2. Навчати клієнтів правильному та повноцінному використанню сервісу.
3. Допомагати у впровадженні додаткових інструментів Ringostat для вирішення завдань клієнтів.
4. Комунікувати з клієнтами та розуміти рівень їхньої задоволеності сервісом.
5. Проактивно й оперативно реагувати на проблеми клієнтів та їх вирішення (система «алертів» у нашій CRM).

🎁 Що ми пропонуємо:

1. Гнучкий графік роботи з можливістю починати робочий день із 8:00 до 10:00 та завершувати з 17:00 до 19:00.
2. Можливість працювати повністю віддалено або в офісі (Одеса, Київ, Харків та Черкаси). Офіси автономні на випадок відключення світла.
3. Оплачувану відпустку — 18 робочих днів, 8 оплачуваних лікарняних на рік без довідок та 11 державних вихідних.
4. Компенсацію 50% професійного навчання: курси, тренінги, вебінари й т.д.
5. Соціальний пакет у форматі Cafeteria Plan — 3000 грн на квартал, які ти можеш витратити на навчання, спорт, здоров’я, хобі та інше. Компанія компенсує 50% витрат, а вибір залишається за тобою!
6. Додаткові оплачувані day off, які надаються при настанні певних життєвих обставин.
7. Наявність прозорої політики Sabbatical (тривала відпустка на 1-3 місяці).
8. Можливість навчання та розвитку: досвід та підтримку наших співробітників, допомогу в професійній адаптації під кураторством протягом усього випробувального терміну.
9. Внутрішні корпоративні знижки на замовлення їжі, розваги, побутові послуги, техніку, навчання, книги, здоров’я, спорт і фінансові сервіси.
10. Швидке прийняття рішень та тестування ідей — відсутність зайвої бюрократії та мікроменеджменту.
11. Профільні івенти та чати для обміну досвідом у рамках групи компаній.
12. Командні заходи, щоб навіть у складні часи підтримувати один одного.
13. Чітку позицію та конкретні дії задля наближення Перемоги. Від початку повномасштабного вторгнення ми виділили понад 4 000 000 $ на мілітарний та гуманітарний напрямок.

І вважаємо однією з найвагоміших переваг — роботу в компанії, у якій тебе чують і до тебе прислухаються, а керівник та команда відкриті до діалогу та пропозицій 😉