Softsich

Hi!
We’re excited to introduce you to Softsich! We're a young, fast-growing company making our way in the iGaming market. You have a great opportunity to join us as a VIP Account Manager and grow to new heights together!
 

Key Responsibilities:

• Build trust-based, long-term, and strong relationships with product users through communication across various channels (email / messengers / calls), regularly collecting feedback and identifying client needs.
• Encourage clients to stay active and engage with additional services and promotional tools offered by the product and VIP service.
• Increase customer loyalty and service quality through a personalized communication approach.
• Handle objections with the goal of retaining clients.
• Work with automated reports to better understand VIP customer behavior patterns and use this data to provide top-tier service.
• Follow planned KPIs to improve personal performance.
   

Our Ideal Candidate Has:

• 1+ years of experience in Retention / Account Management or customer service (experience with VIP clients is a plus).
• Fluent English (German is a plus).
• Proactive attitude, strong listening skills, and the ability to understand both client and team needs.
• Experience working with clients from Europe, Canada, and Australia.
• Background in iGaming, financial services, or phone-based sales.
   

Why Join Us:

• Competitive salary with growth opportunities.
• An incredibly friendly team where everyone is open to sharing, helping, and supporting.
• 24 vacation days, holiday greetings, team-building events, and educational initiatives.
• No resources, partnerships, or energy tied to the aggressor state.
• Direct influence on overall company results.
   

Send us your CV now to learn more!

Hi!
We're excited to introduce you to Softsich! 
We are looking for an energetic and client-oriented VIP Support Manager who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service - this role is for you!

Key Responsibilities:

• Providing excellent customer service via online chat and email.
• Handling customer inquiries, including questions related to registration, bonuses, transactions, and other technical aspects.
• Supporting customers in resolving issues and conflict situations through effective communication and finding optimal solutions.
• Ensuring high-quality service in full compliance with internal procedures and service standards.
• Additionally motivating customers to make deposits and increasing brand retention.
   

Our Ideal Candidate Has:

• 1+ year of experience as a VIP / Customer Support Representative in the marketing industry.
• English level: Upper-intermediate+ 
• Experience using CRM tools such as LiveChat, Zendesk, Freshdesk, Intercom, or similar.
• Understanding of the marketing industry - basic knowledge of game rules, bonus systems, technical features, and responsible gaming principles.
• Strong problem-solving skills - the ability to analyze situations and quickly find effective solutions for customer issues.
• Excellent communication and teamwork skills.
• A high sense of responsibility and the ability to thrive in a fast-paced environment.
   

What we offer:

• Flexible schedule and freedom to choose your work format: remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations -  in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country - and we’re proud of that.
   

Send us your CV now to learn more!
 

 Softsich is a young, ambitious, and fast-growing company creating innovative digital products.
We’re looking for a CRM Specialist who can combine analytics, creativity, and a systematic approach to user engagement at Softsich.
 

Your key responsibilities will include:

 – Launch promo campaigns, tournaments, and seasonal events.
 – Organize raffles and engagement activities to retain and re-activate users.
 – Analyze the performance of campaigns and promotions.
 – Develop promotion mechanics and prepare technical requirements for developers.
 – Communicate with users via email, SMS, messengers, push notifications, and social media.
 – Set up trigger-based and automated communication flows.
 – Brief and coordinate design, copywriting, and analytics teams.
 – Conduct market and competitor analysis.

It’s a match if you have:

 – 1+ year of experience in CRM marketing.
 – English proficiency at the Intermediate level.
 – Experience working with email/SMS/Web-push channels.
 – Ability to create segments and automation flows.
 – Understanding of HTML/CSS for editing email templates.
 – Ability to work with analytical reports.

What we offer:

 – Flexible schedule and the choice to work remotely or from our offices in Kyiv or Warsaw.
– 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries in progress).
 – A friendly team where it’s easy to ask questions, learn, and be yourself.
 – Coverage of expenses for professional events.
 – Birthday greetings, team buildings, and plenty of real teamwork.
 – Zero support or cooperation with the aggressor country or any related businesses.
 

If this approach resonates with you — feel free to apply 🚀

Hi!
We're excited to introduce you to Softsich! 
We are looking for an energetic and client-oriented VIP Support Manager who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service - this role is for you!

Key Responsibilities:

• Providing excellent customer service via online chat and email.
• Handling customer inquiries, including questions related to registration, bonuses, transactions, and other technical aspects.
• Supporting customers in resolving issues and conflict situations through effective communication and finding optimal solutions.
• Ensuring high-quality service in full compliance with internal procedures and service standards.
• Additionally motivating customers to make deposits and increasing brand retention.
   

Our Ideal Candidate Has:

• 1+ year of experience as a VIP / Customer Support Representative in the marketing industry.
• English level: Upper-intermediate+ 
• Experience using CRM tools such as LiveChat, Zendesk, Freshdesk, Intercom, or similar.
• Understanding of the marketing industry - basic knowledge of game rules, bonus systems, technical features, and responsible gaming principles.
• Strong problem-solving skills - the ability to analyze situations and quickly find effective solutions for customer issues.
• Excellent communication and teamwork skills.
• A high sense of responsibility and the ability to thrive in a fast-paced environment.
   

What we offer:

• Flexible schedule and freedom to choose your work format: remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations -  in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country - and we’re proud of that.
   

Send us your CV now to learn more!
 

Softsich is a young and ambitious international product IT company that builds scalable digital B2B platforms. We are looking for an experienced Internal Auditor who will strengthen our internal audit and risk management system.
 

Your key responsibilities will include:

• Planning and conducting risk-based internal audits (finance, payments, operations, marketing, etc.)
• Auditing the full payment cycle: deposits, withdrawals, bonuses, commissions, chargebacks, crypto
• Assessing the effectiveness of internal controls and governance
• Analyzing fraud risks and abuses, including internal cases
• Auditing partners, PSPs, providers, and affiliates
• Verifying the accuracy of management and financial reporting
• Preparing audit reports for CFO / CEO / Board
• Developing and monitoring corrective action plans
• Providing advisory support to the business on risk and control matters
• Participating in the development and update of internal policies and procedures
   

It’s a match if you have:

• 3+ years of experience in internal audit / financial audit / risk & compliance
• Experience in fintech / payments / high-risk businesses is a strong advantage
• Hands-on experience with risk-based auditing
• Deep understanding of payment infrastructure (fiat + crypto)
• Experience working with multi-jurisdictional structures
• Experience interacting with C-level executives and/or the Board
• Strong independence in audit planning and decision-making
   

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
   

Send your CV and let’s get to know each other better!

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for a Lead Financial Analyst who will take ownership of financial analytics, lead a team, and provide clear insights for strategic decision-making at the C-level.
You don’t just analyze numbers - you drive business decisions.

This role is about deep analytics, structured reporting, and turning complex data into actionable business outcomes.

Your key responsibilities will include:

– Building and developing financial analytics across digital products.
– Managing a team of financial analysts: task setting, prioritization, and development.
– Ensuring high quality of management and financial reporting.
– Analyzing key financial and product metrics (GGR, NGR, EBITDA, LTV, ARPU).
– Preparing regular reports for CFO / CEO / C-level stakeholders.
– Financial modeling: budgets, forecasts, and growth scenarios.
– Analyzing unit economics across users, products, and traffic channels.
– Monitoring marketing efficiency and ROI.
– Analyzing payment costs, commissions, and conversion rates.
– Automating reporting and analytical processes, participation in building an internal ERP system.
– Close collaboration with internal departments across the company.

It’s a match if you have:

– 5+ years of experience in financial analytics / FP&A / business analytics.
– 2+ years of experience managing a team of analysts.
– Experience in high-transaction or digital businesses.
– Deep understanding of P&L, cash flow, and unit economics.
– Experience building or scaling management reporting.
– Strong experience working with large data volumes.
– Ability to translate numbers into clear business decisions.
– English level: Intermediate (written and spoken).

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv - you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV - we’d love to get to know you better!

Hi there!

We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.
We are looking for an Help Desk Specialist in Warsaw office.

Responsibilities

• Providing technical support to users via Help Desk (1st and 2nd line): handling incidents and service requests
• Supporting and configuring workstations on Windows/macOS/Linux
• Preparation, configuration, and formatting of new devices (laptops, PCs, peripherals)
• Equipment accounting: issuance, receipt, preparation for reuse
• Support for users in solving basic and intermediate IT problems (hardware/software)
• Consulting on software use and configuration
• Employee onboarding/offboarding (configuring access, equipment, work environment)
• Registering and configuring devices in MDM (enrollment, compliance check)
• Checking devices for basic vulnerabilities and compliance with security policies 

Skills & Qualifications

• Solid knowledge of Windows, macOS, and Linux operating systems
• Experience with Google Workspace
• Understanding of software installation, configuration, and optimization principles
• Practical experience in formatting and preparing equipment for use
• Understanding of IT support processes and working with users
• Experience with MDM/endpoint management is a plus
• Ability to work with ticket systems (Jira, Service Desk, similar)
• Understanding of ITSM processes (Incident, Request, Change — at a practical level)
• Skills in working with scripts/automation (PowerShell/Bash — a plus)
• Knowledge of networks: TCP/IP, DNS, DHCP, VPN (user-level troubleshooting)
• Ability to maintain technical documentation and user instructions
• Understanding of SSO/MFA/Conditional Access principles (at the level of use and basic settings)
• Experience with corporate SaaS services (password managers, collaboration tools)
   

 What We Offer:​

• Flexible schedule and freedom to choose: work from our office in Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.
   

🚀 Ready to join a team?
Then welcome on board — let’s grow smarter together!

Hi there!

We’re excited to introduce you to Softsich — a young, ambitious, and fast-growing product company that creates innovative digital products and confidently expands our presence in global markets.

We are looking for a Middler Talent Sourcer/Researcher  to strengthen our team and help us attract top talent to Softsich 🚀

Responsibilities:

• Active sourcing of candidates within Retention and Operations (VIP Account Managers, CRM Specialists, Customer Support, Sales, PSP, Anti-Fraud and others) via LinkedIn, Djinni, Dou and additional platforms, using Boolean searches and creative sourcing strategies.
• Managing incoming applications on relevant platforms and maintaining timely communication with candidates.
• Building high-quality shortlists aligned with requirements for roles within the Retention & Operations segment.
• Conducting initial outreach: LinkedIn campaigns, email campaigns and other channels for candidate engagement.
• Collaboration with recruiters: contributing to sourcing strategy development, clarifying candidate profiles and aligning priorities.
• Continuous updating and maintenance of the candidate database, working in ATS (PeopleForce) in line with internal standards.
• Providing regular reports on sourcing results, candidate statuses and overall sourcing effectiveness.

Requirements:

• 1.5–3 years of experience in sourcing or 1–1.5 years in recruitment (preferably within Retention, Operations or related domains in product companies).
• Experience in active candidate sourcing via LinkedIn, Djinni, Dou and other professional platforms.
• Proficiency in Boolean search, X-ray search, filtering techniques and other sourcing methods.
• Experience working with roles such as VIP, CRM, Retention, Customer Support, Sales, PSP, Anti-Fraud, KYC (one or several directions).
• Experience working with an ATS (preferably PeopleForce) and managing candidate pipelines.
• Skills in initiating and maintaining first-contact communication with candidates: LinkedIn campaigns, email outreach, messengers.
• English level sufficient for professional communication (primarily written).

We’ll be a great match if you:

• Are structured, responsible, and result-oriented.
• Value timely feedback and good communication.
• Love working in a team and have a sense of humor 🙂

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

👉 Sounds like you? Apply now and let’s grow together!

Hi!
We're excited to introduce you to Softsich! 
We are looking for an energetic and client-oriented Support Manager who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service - this role is for you!

Key Responsibilities:

• Providing excellent customer service via online chat and email.
• Handling customer inquiries, including questions related to registration, bonuses, transactions, and other technical aspects.
• Supporting customers in resolving issues and conflict situations through effective communication and finding optimal solutions.
• Ensuring high-quality service in full compliance with internal procedures and service standards.

• Additionally motivating customers to make deposits and increasing brand retention.

   

  Our Ideal Candidate Has:

• 1+ year of experience as a VIP Customer Support Representative.
• English level: Upper-intermediate+ 
• Experience using CRM tools such as LiveChat, Zendesk, Freshdesk, Intercom, or similar.
• Understanding of the marketing industry - basic knowledge of game rules, bonus systems, technical features, and responsible gaming principles.
• Strong problem-solving skills - the ability to analyze situations and quickly find effective solutions for customer issues.
• Excellent communication and teamwork skills.
• A high sense of responsibility and the ability to thrive in a fast-paced environment.
   

What we offer:

• Flexible schedule and freedom to choose your work format: remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations -  in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country - and we’re proud of that.
   

Send us your CV now to learn more!

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for a Frontend Developer who will help us build and evolve a modern frontend solution integrated with our partner’s backend systems.

In this role, you’ll work on a custom frontend application built with Remix (React) and TypeScript, focusing on performance, maintainability, and clean UI implementation. You’ll be part of a Scrum team with regular releases and real influence over technical decisions.

Your key responsibilities will include:

– Developing and maintaining a custom frontend application integrated with a partner’s backend.
– Building UI components using React, TypeScript, and Tailwind CSS.
– Implementing SSR-based solutions with Remix where needed.
– Collaborating closely with backend developers, designers, and product managers.
– Ensuring frontend performance, stability, and scalability.
– Participating in sprint planning, reviews, and regular weekly releases.
– Contributing to architectural discussions and improving frontend best practices.

It’s a match if you have:

– 5+ years of experience with React (must-have).
– 3+ years of experience with TypeScript (must-have).
– 1+ year of hands-on experience with Tailwind CSS (must-have).
– Solid understanding of modern frontend architectures and SSR concepts.
– Experience integrating frontend applications with external APIs and backend services.
– Confidence working in a Scrum-based development process.

Nice to have:

– Experience with Remix or Next.js and SSR-based applications.
– Familiarity with Jest and frontend testing practices.
– Experience using shadcn/ui or similar component libraries.
– Understanding of performance optimization and frontend best practices.

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV now — we’d love to get to know you better!

Hi there!
We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.
We are growing rapidly and looking for a Senior Project Manager who will help us develop processes, teams, and delivery systems to the next level.

Role Purpose
Manage multiple teams, improve processes and delivery quality, handle risks and change management, optimize resources, and implement effective solutions in a fast-paced environment.

Key Responsibilities

• Project planning: define goals, build schedules, and create detailed work plans.
• Resource management: coordinate human and technical resources; ensure effective task distribution.
• Delivery control: monitor task execution, ensure deadlines are met, and manage risks.
• Coordination & communication: interact with teams and stakeholders; prepare regular project status updates.
• Process implementation: build, optimize, and standardize internal project management processes.
• People management: develop, motivate, and support teams; build a strong and collaborative culture.
• Atlassian tools: configure and maintain Jira (projects, schemes, fields, workflows) and Confluence.
• Hiring participation: conduct technical and team interviews to expand the delivery teams.
  
   

Required Skills and Experience

• 5+ years of experience in IT project management.
• Proven experience working with product teams.
• Experience managing complex projects (multiple teams, integrations, external dependencies).
• Strong knowledge of Agile / Scrum / Kanban methodologies and their practical implementation.
• Hands-on experience with Jira and Confluence.
• Excellent communication and facilitation skills; ability to interact effectively with stakeholders.
• Critical thinking, accountability, and resilience in a dynamic environment.
• Intermediate English (written and spoken).
  
   

Nice to Have

• Experience managing teams in product-related (integrations, payments, bonuses).
• Understanding of ITSM / ITIL principles.
• Basic knowledge of cloud platforms (AWS, GCP).
• Experience building product development teams and implementing change management processes.
  
   

Hard Skills

• Project analysis, estimation, planning, and risk management.
• Practical application of Scrum, Kanban, and LeSS frameworks.
• Building Jira environments for project and delivery teams.
• Setting up quality control processes, SLA/OLA standards.
• Using tools for reporting and team performance tracking.
  
   

Soft Skills

• Initiative, proactivity, and strong leadership.
• High level of self-organization and ownership.
• Openness, empathy, and ability to maintain a positive team atmosphere.
• Flexibility, adaptability, and strong result orientation.
• Ability to build trust and foster professionalism within the team.
  
   

We Offer

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Softsich is a team that values structure, speed, and humanity.
If this approach resonates with you - we’d love to discuss the details! 🚀



 

Hi there!
Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. Right now, we’re looking for an Affiliate Manager who’s ready to take responsibility for developing and maintaining productive relationships with partners. You’ll optimize affiliate programs to increase traffic and attract new users to our products.

Responsibilities:

• Affiliate Relationship Management: Build and maintain relationships with existing affiliate partners, fostering a collaborative and mutually beneficial partnership.
• Affiliate Recruitment: Identify and onboard new affiliates to expand the affiliate network, negotiating and finalizing partnership agreements.
• Performance Monitoring: Monitor and analyze affiliate performance, ensuring they meet agreed-upon KPIs and targets.
• Commission Structuring: Develop and negotiate commission structures that align with business goals while motivating affiliates to deliver high-quality traffic.
• Campaign Management: Plan and execute marketing campaigns with affiliates to promote our brands effectively.
• Reporting and Analysis: Provide regular reports and performance analysis to assess the effectiveness of affiliate campaigns and identify areas for improvement.
• Compliance: Ensure that all affiliate activities comply with industry regulations and company policies.
• Budget Management: Manage the affiliate marketing budget effectively, maximizing ROI and controlling costs.
• Conferences: As a part of Softsich team you will represent the company in all events.

Requirements:

• 1+ years of experience in affiliate marketing within the global markets
• Strong understanding of online marketing, affiliate tracking, and analytics tools.
• Excellent negotiation and communication skills. That requires an advanced English level.
• Data-driven mindset with the ability to analyze and interpret affiliate performance data.
• Proven ability to meet or exceed targets and KPIs.
• We only consider Ukrainian or Russian-speaking candidates.

We offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv - you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send your CV now to learn more!

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re looking for a Lead Financial Analyst who will take ownership of financial analytics, lead a team, and provide clear insights for strategic decision-making at the C-level.
You don’t just analyze numbers - you drive business decisions.

This role is about deep analytics, structured reporting, and turning complex data into actionable business outcomes.

Your key responsibilities will include:

– Building and developing financial analytics across digital products.
– Managing a team of financial analysts: task setting, prioritization, and development.
– Ensuring high quality of management and financial reporting.
– Analyzing key financial and product metrics (GGR, NGR, EBITDA, LTV, ARPU).
– Preparing regular reports for CFO / CEO / C-level stakeholders.
– Financial modeling: budgets, forecasts, and growth scenarios.
– Analyzing unit economics across users, products, and traffic channels.
– Monitoring marketing efficiency and ROI.
– Analyzing payment costs, commissions, and conversion rates.
– Automating reporting and analytical processes, participation in building an internal ERP system.
– Close collaboration with internal departments across the company.

It’s a match if you have:

– 5+ years of experience in financial analytics / FP&A / business analytics.
– 2+ years of experience managing a team of analysts.
– Experience in high-transaction or digital businesses.
– Deep understanding of P&L, cash flow, and unit economics.
– Experience building or scaling management reporting.
– Strong experience working with large data volumes.
– Ability to translate numbers into clear business decisions.
– English level: Intermediate (written and spoken).

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv - you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV - we’d love to get to know you better!

Hello! Softsich is a young and ambitious international product IT company building scalable digital B2B platforms for global partners.

Here, features don’t appear by chance - they are driven by data, hypotheses, and a clear understanding of goals. We’re looking for a Middle Product Manager who will help develop the product within a dedicated domain and contribute to improving key product metrics.

Responsibilities:

• Own product features end-to-end: from idea generation and requirements definition to release and post-launch analysis.
• Build and maintain the product backlog, actively participating in task prioritization.
• Prepare and validate product requirements for development and design teams.
• Work with product analytics, tracking the impact and effectiveness of implemented changes.
• Collaborate closely with design, engineering, QA, and business stakeholders.

We’re a great match if you have:

• 2–3 years of experience as a Product Manager.
• A solid understanding of the full product lifecycle: discovery → delivery → post-release.
• Experience working with requirements, backlog, and roadmap.
• Basic knowledge of product analytics and key performance metrics.
• Hands-on experience with Jira, Confluence, and analytics tools.
• The ability to work effectively in a cross-functional team.
   

What we offer:

• Flexible working hours and location: remote or office-based in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries coming soon).
• A friendly, mature team where it’s easy to ask questions, learn, and be yourself.
• Coverage of costs for professional events, learning, and development.
• Birthday greetings, team-building activities, and meaningful team interaction.
• A clear principle: no cooperation with the aggressor country or businesses associated with it.

When products grow through data, teamwork, and thoughtful decisions, real results follow. If this approach resonates with you, we’d be happy to receive your CV.

Softsich is a young and ambitious international product IT company that builds scalable digital B2B platforms. We are looking for an experienced Internal Auditor who will strengthen our internal audit and risk management system.

Your key responsibilities will include:

• Planning and conducting risk-based internal audits (finance, payments, operations, marketing, etc.)
• Auditing the full payment cycle: deposits, withdrawals, bonuses, commissions, chargebacks, crypto
• Assessing the effectiveness of internal controls and governance
• Analyzing fraud risks and abuses, including internal cases
• Auditing partners, PSPs, providers, and affiliates
• Verifying the accuracy of management and financial reporting
• Preparing audit reports for CFO / CEO / Board
• Developing and monitoring corrective action plans
• Providing advisory support to the business on risk and control matters
• Participating in the development and update of internal policies and procedures 

It’s a match if you have:

• 3+ years of experience in internal audit / financial audit / risk & compliance
• Experience in fintech / payments / high-risk businesses is a strong advantage
• Hands-on experience with risk-based auditing
• Deep understanding of payment infrastructure (fiat + crypto)
• Experience working with multi-jurisdictional structures
• Experience interacting with C-level executives and/or the Board
• Strong independence in audit planning and decision-making

What we offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv - you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send your CV and let’s get to know each other better!