Simply Contact
Joined in
2021
Simply Contact is a dynamic leader in the customer support and customer care industry, providing services to clients around the world.
International experience and recognition: we are proud of our achievements, such as the Gold Winner in the Best Crisis Management Approach nomination at the European Contact Centre & Customer Service Awards (ECCCSAs) - 2022 and the Silver Stevie Award for Contact Centre of the Year - 2023.
Strong team: over 550 talented professionals across 5 locations in Ukraine and Poland, united by shared values and a commitment to excellence.
Global clients: our client list includes global international companies in the fields of airlines, delivery, fintech, transportation, etc.
International experience and recognition: we are proud of our achievements, such as the Gold Winner in the Best Crisis Management Approach nomination at the European Contact Centre & Customer Service Awards (ECCCSAs) - 2022 and the Silver Stevie Award for Contact Centre of the Year - 2023.
Strong team: over 550 talented professionals across 5 locations in Ukraine and Poland, united by shared values and a commitment to excellence.
Global clients: our client list includes global international companies in the fields of airlines, delivery, fintech, transportation, etc.
Website:
https://simplycontact.com/ua/
People Business Partner
Simply Contact
$$
Full Remote
·
Countries of Europe or Ukraine
·
3 years of experience
·
English - C1
·
Telecom / Communications
Strategic Responsibilities:
Be responsible for implementing and coordinating the “People Partnership” model across all teams;
Help increase engagement, improve retention, and enhance the employee experience based on data (surveys, analysis of turnover results);
Provide support on organizational structure, workforce planning, and talent development (assessments, succession planning);
Participate in initiatives to shape corporate culture and promote company values.
Operational Responsibilities:
Support...
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64 views
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4 applications
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2d
Junior Data Analyst
Simply Contact
$
Full Remote
·
Countries of Europe or Ukraine
·
1 year of experience
·
English - B1
·
Telecom / Communications
Junior position for a driven analyst looking to grow in Power BI and SQL. You’ll get hands-on support and mentorship from our lead analyst.
KEY RESPONSIBILITIES:
• Build and maintain Power BI dashboards and reports for management and stakeholders;
• Write SQL queries and perform data transformations for reporting;
• Develop and optimize DAX calculations for Power BI models;
• Create and improve data models under guidance of senior analyst;
• Connect to external data sources via APIs (with support);
•...
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208 views
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59 applications
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8d
Content Marketing Manager
Simply Contact
to $1350
Full Remote
·
Worldwide
·
3 years of experience
·
English - C1
·
Telecom / Communications
We are looking for a Content Marketing Manager to join our team and take ownership of key content and marketing initiatives across multiple channels. This role combines content strategy, personal brand development, and marketing project coordination.
You will work closely with the marketing team, leadership, and CX experts, contributing to both execution and planning of content-driven initiatives.
Key Responsibilities:
Plan and execute content initiatives aligned with overall marketing...
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37 views
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3 applications
·
8d
Client Relationship Manager (Czech-speaking)
Simply Contact
$$
Full Remote
·
Worldwide
·
1 year of experience
·
English - B2
·
E-commerce / Marketplace
You are our ideal candidate if you:
Have English proficiency at B2 level or higher;
Speak Czech fluently or at a native level;
Have strong communication skills and are willing to learn, grow, and quickly absorb new information;
Previous experience in customer support or sales will be considered an advantage.
What will you be responsible for?
Qualification of B2B leads: evaluating potential dealers to ensure they meet requirements and assessing their readiness for cooperation;
Classifying leads (qualified...
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38 views
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5 applications
·
8d