Simply Contact

   We are looking for a Content Marketing Manager to join our team and take ownership of key content and marketing initiatives across multiple channels. This role combines content strategy, personal brand development, and marketing project coordination.

   You will work closely with the marketing team, leadership, and CX experts, contributing to both execution and planning of content-driven initiatives.

Key Responsibilities:

• Plan and execute content initiatives aligned with overall marketing strategy;
• Manage and develop personal brands of key team members on LinkedIn;
• Create and oversee content production across different formats (posts, videos, etc.);
• Coordinate content workflows with internal team members and external contributors;
• Support outreach and communication with target audiences and industry experts;
• Contribute to company presence across external platforms and directories;
• Participate in preparation of marketing initiatives such as events, awards, and campaigns;

• Track content performance and provide insights for improvement.

   

What We’re Looking For:

• Experience in content marketing, SMM, or a similar role;
• Strong experience with LinkedIn as a marketing and communication channel;
• Ability to create clear, engaging B2B content in English;
• Structured and proactive approach to managing multiple initiatives;
• Experience working in a team and coordinating cross-functional tasks;
• Background in B2B, IT outsourcing is a plus.

You are our ideal candidate if you:

• Have English proficiency at B1+ level or higher;
• Speak Czech fluently or at a native level;
• Have strong communication skills and are willing to learn, grow, and quickly absorb new information;
• Previous experience in customer support or sales will be considered an advantage.

What will you be responsible for?

• Handle complex requests from fleet partners and drivers, ensuring timely and accurate resolution;
• Collaborate with cross-functional teams (Technical Support, Billing, Customer Support, etc.) to investigate and resolve operational issues;
• Review driver and partner profiles, earnings, and account activity to identify discrepancies and support issue resolution;
• Attend meetings with fleet partners, document key outcomes, and follow up on action items;
• Maintain, update, and analyze operational reports to support the team's daily activities;
• Provide operational support to Fleet Specialists and assist with ad hoc projects and administrative tasks;
• Contribute to process improvements by identifying inefficiencies and suggesting practical solutions.
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What do we offer?

• Paid training;
• Stable and timely income (base salary + performance-based bonus tied to real KPIs);
• Career growth opportunities (development within the project as well as in other structural departments of the company);
• Working schedule: Monday–Friday, 09:00–18:00.

Key Responsibilities:

• First-line IT technical support for users;
• Managing and processing user requests in the Service Desk system;
• Configuring and administering Windows operating systems;
• PC setup, deployment, and maintenance;
• Working with system monitoring tools;
• Network equipment administration;
• Creating and maintaining technical documentation.

Requirements:

• Hands-on experience in configuring and administering Windows OS;
• Experience with network equipment administration;
• Strong hardware/PC maintenance and configuration skills4
• Proficiency in English (a plus);
• Experience administering Microsoft 365 (Office 365 EMS) and/or Google Workspace (a plus);
• Attention to detail, responsibility, and strong documentation skills;

What We Offer:

• Stable on-site position in Kyiv (120 Saksahanskoho St.);
• Comfortable work hours: Monday to Friday, 9:00 AM – 6:00 PM;
• Professional development opportunities;
• A friendly, supportive team culture.

Simply Contact is looking for a proactive Account & Sales Specialist to develop our IT Help Desk and Managed IT Services business across Europe.

Key Responsibilities

• Develop and expand the European client portfolio (IT Help Desk, Service Desk, Managed IT Services);
• Identify and attract new B2B clients through outbound sales, networking, and partnerships;
• Conduct client meetings, presentations, and commercial negotiations;
• Prepare proposals and support tender participation;
• Manage existing client relationships and identify upsell/cross-sell opportunities;
• Coordinate between clients and technical delivery teams.

Requirements

• 2+ years in Sales, Business Development, Account Management, or Customer Success;
• B2B sales experience with a focus on new business development;
• Understanding of IT services, outsourcing, or managed services — a strong advantage;
• Experience with international clients;
• Strong communication and negotiation skills;
• English advanced;
• Self-motivated and results-oriented.

We Offer

• Building a new business direction within an international company;
• European client portfolio;
• Professional growth and flexible work format;
• Competitive salary + performance-based bonus.

We are building a customer support team for our new project and are looking for a Customer Support Representative who is confident in both spoken and written German and English (B2 or higher).
 

You’re our ideal candidate if you:

• Are fluent in German (B2/C1 level);
• Have strong communication skills and are eager to learn, grow, and quickly grasp new information;
• Have previous experience in customer support (a plus, but not required).
   

What you’ll do:

• Providing customer service to German-speaking customers during incoming calls;
• Responding to inquiries about products in writing;
• Ensuring high-quality customer service and a positive experience when interacting with the service.
   

What we offer:

• Paid training;
• Stable and on-time salary (fixed pay + performance-based bonuses);
• Career development opportunities (within the project or in other company departments);
• Full-time employment;
• Work schedule: Monday to Friday, 10:00–18:00 (Kyiv time);
• Comfortable office or the option to work remotely (with a stable internet connection and backup power during outages);
• Supportive colleagues and a friendly, young team.