Jobs at Djinni

We are looking for an experienced Elixir Developer to join our engineering team. You will design, build, and maintain highly concurrent, fault-tolerant, and scalable systems using Elixir and the BEAM ecosystem. This role is ideal for someone who enjoys functional programming, distributed systems, and writing clean, maintainable code that runs reliably in production.

Responsibilities

• Design, develop, and maintain backend services and APIs using Elixir and Phoenix (or other Elixir frameworks)
• Build concurrent, resilient systems leveraging OTP (GenServers, Supervisors, Agents, Tasks, etc.)
• Write clean, idiomatic, and well-tested Elixir code
• Collaborate with product, design, and other engineering teams to deliver features end-to-end
• Optimize performance, reliability, and scalability of existing systems
• Participate in code reviews, architecture discussions, and technical decision-making
• Debug and troubleshoot production issues in distributed environments
• Contribute to continuous improvement of development processes, tooling, and best practices
• Mentor junior developers and share knowledge about Elixir/OTP patterns

Requirements

Must-have

• Strong professional experience with Elixir (2+ years preferred)
• Solid understanding of OTP principles and concurrency patterns
• Experience building production systems with Phoenix (or equivalent frameworks)
• Proficiency with Ecto and relational databases (PostgreSQL preferred)
• Experience writing tests (ExUnit, property-based testing is a plus)
• Familiarity with Git, CI/CD, and modern development workflows
• Strong problem-solving skills and attention to code quality
• Good communication skills and ability to work in a collaborative team

Nice-to-have

• Experience with distributed systems, clustering, or libraries such as Horde, libcluster, or Oban
• Knowledge of GraphQL (Absinthe), LiveView, or real-time features
• Experience with Docker, Kubernetes, or cloud platforms (AWS, GCP, Azure)
• Familiarity with other BEAM languages (Erlang) or functional languages (Haskell, F#, Scala, etc.)
• Contributions to open-source Elixir projects
• Experience with observability tools (Telemetry, Prometheus, OpenTelemetry, etc.)

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS & NOW AI (Anthropic) reduce their AI & cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and recently become a partner of Anthropic and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

We are looking for an Junior Partnership Manager (Anthropic, Claude) who will take care of our partnership panel with Anthropic.

Why it’s great to build your career around AI, Anthropic, Claude: 

• AI is becoming one of the most important technology shifts in the world, changing how companies build software, automate work, and operate their businesses.
• Anthropic is one of the leading AI companies globally, and Claude is becoming a major platform for AI coding, agents, and enterprise automation.
• AI expertise is highly valued and well compensated - professionals who understand Claude, AI agents, integrations, and real-world AI implementation are increasingly in demand.
• You can grow fast with us: there is a clear path from Junior to Senior-level roles within 3 years, with significant growth in technical expertise, responsibilities, and compensation along the way.
  
  What We Expect from an AWS Partner Manager:
• Huge energy, interest & ambition to grow in a specific area: Anthropic Partnership. 
• You should be able to research and explain what are the Tiers of partnership with Anthropic, and how to build it. 
• English both written and speaking
• You should show your previous achievements either in career, education or personal life
  
  Why Umbrelly is a Great Place to Work and Grow: 
• Clear way for career growth to Senior Roles.
• Potential to earn salary way higher then market average. We offer base salary + opportunity to earn uncapped Bonuses for Growing our Anthropic Partnership. Each badge, opportunity, cerfitication, new partnership level you helped to achieve would be covered with generous bonus.
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.
• We already maintain Advanced Level Partnership with an AWS and recently become Anthropic Partner.
• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

About the role

This is an on-site position in Abu Dhabi, UAE. We are looking for a hands-on Forward Deployed AI Engineer to build and operate production agentic AI systems within a complex operational business.

You will work directly with stakeholders and a cross-functional engineering squad to understand business challenges, translate them into practical technical requirements, and deliver solutions from discovery and design through implementation, deployment, operation, and continuous improvement. This is a build-first individual-contributor role with end-to-end engineering responsibility for assigned solutions.

What you will do

Understand before you build

• Collaborate directly with stakeholders to translate operational needs into clear technical requirements, constraints, and delivery priorities.
• Contribute across discovery and solution design, then implement, deploy, operate, and continuously improve the resulting systems.
• Challenge assumptions, identify underlying operational drivers, and recognize when AI is not the appropriate solution.

Agentic AI solution development

• Design, build, deploy, and continuously improve enterprise-grade agentic AI applications as the primary engineering approach.
• Develop AI agents capable of multi-step reasoning, tool and API orchestration, context management, exception handling, and human-in-the-loop workflows at enterprise scale.
• Implement Retrieval-Augmented Generation solutions, including data ingestion, chunking, vector representations, vector search, retrieval optimization, grounding, and source traceability.
• Connect AI systems to enterprise platforms through Model Context Protocol (MCP), REST APIs, OpenAPI specifications, webhooks, messaging, and event-driven architectures.
• Create reusable, self-service AI services and interfaces that can support multiple business domains.
• Apply structured LLM engineering practices, including tool calling, schema validation, retries, fallbacks, guardrails, and clear recovery paths.

Quality, reliability and governance

• Take responsibility for the quality of assigned solutions through testing, evaluation, observability, structured logging, version control, and continuous feedback mechanisms.
• Optimize deployed solutions across accuracy, reliability, performance, security, latency, and cost.
• Apply security, privacy, access-control, auditability, responsible-AI, and governance requirements throughout solution design and operation.

Delivery and collaboration

• Work closely with product owners, AI architects, engineers, and business stakeholders across discovery and delivery.
• Implement robust multi-agent systems, agent-to-agent communication patterns, tool-orchestration flows, and evaluation frameworks within the agreed solution architecture.
• Contribute reusable components, documented patterns, implementation guidance, and operational runbooks that other engineers can adopt.
• Participate in design discussions, code reviews, testing, release preparation, production troubleshooting, and post-release improvement.
• Communicate delivery progress, technical risks, dependencies, and trade-offs clearly to technical and non-technical stakeholders.

Required skills and experience

• Demonstrated curiosity and a strong drive to understand complex business and operational challenges before proposing a solution.
• A business-first, human-centered approach that treats AI as a way to augment people rather than replace them.
• Excellent English communication skills and experience working effectively in diverse, international teams.
• Strong experience building production-grade software, including practical delivery with Generative AI, Large Language Models, or applied machine learning and hands-on experience designing and deploying agentic AI solutions.
• Proven ability to deliver AI applications from requirements and design through implementation, deployment, and production support.
• Strong Python programming skills and expertise in at least one additional language: TypeScript/JavaScript, Java, or C#.
• Hands-on experience or strong working knowledge of MCP for connecting AI agents with systems, tools, APIs, and data sources.
• Practical experience with one or more modern agent orchestration frameworks or enterprise AI platforms.
• Strong understanding of asynchronous programming, API development, typed data validation, CI/CD, testing strategies, source control, logging, and error handling.
• Experience with vector databases or search platforms and production RAG patterns.
• Experience integrating enterprise systems through APIs, managed identities, middleware, webhooks, messaging queues, and cloud-native architectures.
• Practical experience deploying containerized solutions in cloud environments with monitoring and observability.
• Strong judgment across quality, latency, reliability, security, governance, and cost trade-offs.

Will be a plus

• Experience in aviation, transportation, logistics, supply chain, cargo operations, customer service, or other complex operational environments.
• Background in classical machine learning, data science, or advanced analytics.
• Full-stack engineering experience across front-end, API, and back-end systems.
• Experience with Voice AI, email automation, CRM integrations, workflow automation, or multilingual AI solutions.
• Experience building evaluation frameworks, golden datasets, simulation-based testing, regression suites, and AI quality-measurement systems.
• Experience designing multi-agent architectures, agent registries, agent-to-agent communication, and tool-orchestration standards.
• Experience working effectively with external AI platforms, startups, or technology providers as part of a broader delivery team.
• Relevant certifications in cloud AI, Generative AI, agentic AI, MLOps, or related disciplines.

Work model and relocation

The role is full-time and onsite in Abu Dhabi, UAE, for an initial one-year assignment with possible extension. The selected candidate will be employed through the designated UAE company. Planned support includes the UAE employment visa, employee medical insurance, an initial flight to the UAE, a return flight at the end of the assignment, an approved broker fee, apartment-search assistance and local arrival support (subject to the final written offer).

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS reduce their cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

We are looking for an AWS Partner Manager who will take care of our APN (AWS Partner Network):
https://partners.amazonaws.com/partners/0018W00002XmWeCQAV/Umbrelly.Cloud 

What We Expect from an AWS Partner Manager:
- 1+ years practical experience working with an AWS APN Portal
- Develop, drive and execute a strategic partner plan with AWS to achieve revenue growth.
- Track progress on company-level AWS competencies and coordinate with internal teams to complete them.
- Manage new badges, certificate exams in the AWS APN Partner Console. 
- Build strong relationships with AWS partner managers, solution architects, and business development teams.
- Manage joint GTM initiatives, including co-selling, co-marketing, and solution development.
- Negotiate and structure strategic partnership agreements.
- Enable internal sales and customer success teams to leverage AWS partnerships effectively.
- You should be able to tell us something new about partnership with AWS, we previously don't know. 

It would be a plus: 
- Strong understanding of AWS marketplace, cloud economics, and consumption models.

Why Umbrelly is a Great Place to Work and Grow: 

• Clear way for career growth. If you’re ambitious and consistently deliver strong results for 6 months, you’ll have an opportunity to get options & equity compensation. 
• Potential to earn salary way higher then market average. We offer base salary + opportunity to earn uncapped Bonuses for Growing our AWS Partnership. Each badge, opportunity, cerfitication, new partnership level you helped to achieve would be covered with generous bonus.
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.
• We already maintain Advanced Level Partnership with an AWS.
• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

We are looking for a Marketing Manager to join our growing team.

We are a friendly team of passionate professionals committed to delivering reliable software solutions for customers from all around the world.This role is a good fit for someone with a marketing background, an interest in B2B, and a desire to grow in IT services marketing.

Requirements

• 1+ year of experience in marketing.
• Experience in marketing, preferably in B2B or IT services.
• Understanding of B2B marketing and the software development market.
• Experience with organizing content processes: creating content plans, coordinating content production, managing deadlines, publishing, and distributing content across channels.
• Ability to write and edit LinkedIn posts, articles, case studies, and short marketing texts.
• Understanding of listing and rating platforms such as Clutch, GoodFirms, DesignRush, G2, or similar directories.
• Experience working with client reviews: collecting, organizing, publishing, and updating them on relevant platforms.
• Ability to coordinate work with copywriters, SEO specialists, designers, developers, and the sales team.
• Knowledge of SEO fundamentals, content marketing, GA4, and Google Search Console.
• English level from Intermediate, B1+, to work with content and communicate effectively.
   

Responsibilities

• Creating and maintaining content plans for marketing activities.
• Organizing the content production process: collecting inputs, coordinating tasks, tracking deadlines, and checking content before publication.
• Writing, editing, and publishing LinkedIn posts, articles, case studies, and other marketing materials.
• Managing content distribution across different channels 
• Working with listing platforms: updating company profiles, checking information, and improving content quality.
• Supporting the review collection process and keeping client reviews organized.
• Planning and launching marketing outreach campaigns: preparing ICPs, messaging ideas, supporting materials, and tracking results.
• Preparing briefs and tech assignments for copywriters, designers, developers, and other specialists.
• Managing SEO and tracking its performance.
• Working closely with the sales team to prepare relevant materials and collect insights about leads and clients.
• Supporting the marketing team with competitor research, market research, and content ideas.
   

Will be a plus

• Experience in service-based IT companies.
• Experience managing LinkedIn pages or personal brands.
• Experience working with Reddit, Quora, or similar platforms.
• Knowledge of email marketing.
• Experience preparing marketing materials for sales outreach.

We offer

• Flexible work format: remote, 8-hour working day without time trackers.
• Competitive salary.
• Tight-knit and friendly team.
• Personalized career growth.
• Up to 50% coverage of the cost of professional courses.
• Vacation time, sick leaves, and national holidays.
• Competitive bonuses for personal recommendations of new employees.
• Professional development tools: mentorship program, tech talks, and workshops.
• English classes with a teacher.
• Corporate events and team buildings.

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS reduce their cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

We are looking for an Junior Partnership Manager (AWS) who will take care of our APN (AWS Partner Network):
https://partners.amazonaws.com/partners/0018W00002XmWeCQAV/Umbrelly.Cloud 

Why it’s great to build your career around AWS: 

• AWS is the world’s largest cloud infrastructure provider, generating more than $120 billion in annual revenue.
• AWS is Amazon’s most profitable business segment and one of the most important technology platforms globally.
• Cloud expertise is highly valued and well compensated — professionals with strong AWS knowledge are in demand across the market.
• You can grow fast with us: there is a clear path from Junior to Senior-level roles within 3 years, with significant growth in responsibilities and compensation along the way.
  
  What We Expect from an AWS Partner Manager:
• Huge energy, interest & ambition to grow in a specific area: AWS Partner Network (APN).
• You should be able to research and explain what are the Tiers of partnership with AWS, what is competencies, certification exams
• English both written and speaking
• You should show your previous achievements either in career, education or personal life
  
  Why Umbrelly is a Great Place to Work and Grow: 
• Clear way for career growth to Senior Roles.
• Potential to earn salary way higher then market average. We offer base salary + opportunity to earn uncapped Bonuses for Growing our AWS Partnership. Each badge, opportunity, cerfitication, new partnership level you helped to achieve would be covered with generous bonus.
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.
• We already maintain Advanced Level Partnership with an AWS.
• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

About ELVTR

ELVTR is redefining online education by offering live, cohort-based courses led by top executives from global brands like Nike, Google, Netflix, and Meta. Our mission: to make elite career education accessible and transformational.Since launching in 2019, we’ve grown into a global team of 140+ innovators, serving 10,000+ students worldwide. Every course is designed not just to impart knowledge but to drive tangible career outcomes. And we’re just getting started.

Position Overview

We are looking for an Outbound Sales Representative to join our high-performing sales team. In this role, you will proactively identify, engage, and convert potential customers through outbound outreach. This is a high-ticket sales environment where strategic prospecting, strong communication skills, and consistent follow-ups are key to success. Strong performance is rewarded with competitive, performance-based bonuses.

This is a full-time, remote contract position.

This job is for you if:

• You’re a Hunter: You enjoy proactive outreach and know how to open conversations with new prospects.
  You’re a Strong Communicator: You can confidently engage decision-makers and clearly articulate value.
• You’re Results-Driven: You’re motivated by targets, metrics, and measurable outcomes.
• You’re Organized and Persistent: You understand that outbound success comes from disciplined follow-ups and pipeline management.
• You’re a Team Player: You collaborate effectively with marketing, sales, and customer-facing teams to drive results.
  
   

Key Responsibilities

• Outbound Sales Outreach: Proactively reach out to potential clients via calls, email, and other approved channels to generate interest and book qualified sales conversations.
• Pipeline Development: Build and maintain a healthy outbound pipeline through consistent prospecting and follow-ups.
  Sales Conversion: Qualify prospects, present ELVTR’s high-ticket educational offerings, and close deals.
• CRM Management: Accurately log all outreach activities, conversations, and outcomes in the CRM system.
  Performance Tracking: Monitor personal sales metrics and continuously work toward exceeding targets.
• Cross-Team Collaboration: Work closely with marketing and sales leadership to align outreach strategies and messaging.
• Market Feedback: Share insights from outbound conversations to help improve messaging, targeting, and product positioning.

Requirements

• Education: Bachelor’s degree in Business, Marketing, or a related field is preferred.
  Language Proficiency: Excellent English communication skills, both written and verbal.
• Outbound Sales Experience: Prior experience in outbound sales, lead generation, or prospecting—ideally in a high-ticket or consultative sales environment.
• Tech-Savvy: Comfortable using CRM systems, sales engagement tools, and modern online communication platforms.
• Strong Cognitive Skills: Ability to understand and discuss complex educational products with a well-educated audience.
• Time Management: Proven ability to manage time effectively in a fast-paced, target-driven environment.
• Remote Readiness: Reliable high-speed internet connection, a quiet workspace, and a phone/headset suitable for professional sales calls.

Benefits

What We Offer:

• Competitive Compensation: A competitive base salary with performance-based bonuses tied to results.
• Wellness & Learning Benefits: Gym membership reimbursement, mental health benefits, generous vacation allowance, and free access to all ELVTR courses.
• Collaborative Environment: Join a supportive, ambitious team that values transparency, ownership, and collaboration.

Why You Should Join ELVTR

• Innovative and Positive Culture: Work with passionate professionals driven by a shared mission.
• Career Growth: We actively promote from within—100% of our senior managers have progressed into executive roles.
• Purpose-Driven Work: Be part of a company transforming online education by connecting learners with world-class executives.

Join Us

If you thrive in outbound sales and are excited about building pipelines, closing high-ticket deals, and contributing to a fast-growing education company, we’d love to hear from you.

Due to the high volume of applications, only candidates selected for the next stage will be contacted. ELVTR is committed to equal opportunity and fostering a diverse, inclusive environment for all team members.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students.

Position Overview:

We are in search of a Sales Representative to join our high-performing sales team. This role focuses on closing deals with warm leads who have pre-booked their call times, rather than cold calls or lead generation. This is a high-ticket sales environment, and your performance will be generously rewarded with performance-based bonuses.

This is a full-time, remote contract position, open to candidates located anywhere in Ukraine.

This job is for you if:

• You're a Closer: You have a knack for sealing deals and thrive in a high-stakes, high-reward environment.
• You Build Relationships: You understand that sales are not just transactions but opportunities to build long-term relationships.
• You're Self-Motivated: You don't need external pressure to meet and exceed your targets—you bring your own drive.
• You're a Team player. You understand that while individual performance is important, teamwork is key to the company's overall success.

Requirements

• Close Sales: Engage with pre-booked warm leads to close high-ticket sales.
• Client Relationship Development: Maintain strong relationships with potential clients by understanding their needs and aligning our offerings accordingly.
• Performance Tracking: Monitor your sales metrics and continuously aim to exceed targets.
• CRM Management: Log call data and customer interactions in our CRM system to ensure accurate tracking and reporting.
• Team Collaboration: Work closely with the sales and customer service teams to ensure a seamless client experience.
• Feedback Loop: Provide actionable insights to the marketing and production teams based on customer feedback.

Qualifications:

• Educational Background: A Bachelor’s degree, preferably in Business, Marketing, or a related field.
• Language Proficiency: Excellent English communication skills, both written and verbal, are mandatory.
• Tech-Savvy: Must possess a broad understanding of modern online sales-enabling technology to efficiently navigate various platforms and tools integral to the role.
• High Cognitive Skills: Ability to engage intellectually with our educated customer base, demonstrating a deep understanding of our sophisticated educational products.
• Time Management: The ability to manage time effectively, especially in a fast-paced, high-stakes environment,

Benefits

What We Offer:

• Competitive Salary and Bonuses: We value your dedication and expertise, offering a competitive salary, performance-based bonuses, and a range of company perks and benefits that reflect our commitment to excellence.
• Exciting Benefits: Enjoy gym membership reimbursements, mental health benefits, a generous vacation allowance, and free access to all our courses. We believe in continuous learning, both for our customers and our team.
• Collaborative Work Environment: Join a team of passionate, like-minded individuals. At ELVTR, collaboration isn't just a buzzword; it's how we grow, innovate, and excel together.

Why You Should Join ELVTR:

• Innovative and Positive Culture: Join a team of passionate individuals who are driven by a common vision.
• Growth Opportunities: At ELVTR, we not only believe in nurturing talent but also in providing abundant opportunities for professional development. In fact, 100% of our senior managers have been promoted to executive roles within the company.
• A Mission You Can Be Proud of: Be part of a brand that stands for quality, innovation, and inspiring education. Be part of a company that’s changing the face of online education, connecting students with top-tier executives.

Join Us:

Do you have the drive and skill set to excel in a high-ticket sales environment? Are you ready to be part of a team as committed to closing deals as they are to transforming the landscape of online education? If so, apply now and elevate your career with ELVTR.

Due to the high volume of applications, we will only be able to respond to candidates with whom we are interested in moving forward. We appreciate your understanding and look forward to reviewing your application.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.

Join One of the Fastest-Growing Online Education Companies in the World

At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.

Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.

Now we're looking for an experienced Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.

This is a full-time, remote role with a working schedule of 9:00 AM to 6:00 PM EST.

Why This Role Is Different

At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.

You'll Love This Role If You:

• Enjoy solving complex customer challenges with creative solutions
• Thrive in a fast-paced, KPI-driven environment
• Are an exceptional negotiator who can create win-win outcomes
• Love using data to improve processes and business performance
• Enjoy coaching others and sharing best practices
• Are highly organized and take ownership of your work
• Communicate confidently with customers and cross-functional teams
• Believe outstanding customer experiences drive long-term business success

What You'll Do

• Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
• Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
• Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
• Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
• Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
• Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
• Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
• Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
• Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
• Identify opportunities to automate retention processes and improve operational efficiency
• Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses

What We're Looking For

• 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
• Excellent English communication skills, both written and spoken
• Proven experience supporting customers in the US market
• Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
• Experience managing refund requests, payment recovery, billing issues, and installment collections
• Ability to navigate difficult customer conversations with empathy while protecting company interests
• A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
• Strong ownership, problem-solving, and decision-making skills
• Excellent organizational skills and attention to detail
• Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
• Previous leadership, mentoring, or process improvement experience is a strong plus

Nice to Have

• Experience in the online education or EdTech industry
• Experience in high-ticket B2C sales environments
• Previous experience leading or mentoring a retention team
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
• Experience working with subscription or installment payment models
• Knowledge of billing operations, chargebacks, and payment recovery processes
• Experience analyzing customer retention metrics to drive business improvements
• Comfortable working in a fast-paced, performance-driven environment
• Experience collaborating across Sales, Finance, Product, and Customer Success teams
• Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms

What We Offer

• Competitive Compensation:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
• Learn and Grow:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
• Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
• Health & Wellbeing:Gym membership reimbursement,Mental health support, Generous paid vacation allowance

Why Join ELVTR?

• Make an Impact:Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
• Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
• Join a Winning Team:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.

Ready to Help Shape the Future of Online Learning?

If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.

Apply today and become part of ELVTR's next chapter of growth.

ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

Overview

We are looking for an experienced UAV Pilot-Technician (multirotor) to join the flight team responsible for testing our flagship R&D product — a GPS-denied alternative navigation system. The candidate must confidently operate drones, be technically literate, have a deep understanding of UAV core components, and hands-on experience with Ardupilot-based systems.

The role combines hands-on piloting of multirotor UAVs with testing and technical support of all flight-related aspects.

Responsibilities

• Pilot multirotor UAVs & fixed-wings in field-testing scenarios
• Perform pre-flight checks and UAV setup
• Maintain airframes and supporting equipment
• Support flight planning and adherence to safety procedures
• Troubleshoot and repair UAV hardware issues
• Record and report flight data as needed
• Collaborate with engineers during testing and development of new platforms

Requirements

Must-have

• Real flight time on multirotor UAVs
• Solid understanding of how core UAV components work
• Advanced-user level of Ardupilot
• Experience with mission-planning software (Mission Planner)
• Ability to safely operate a drone in field conditions
• Diagnostic and repair skills for UAVs and supporting equipment

Nice to have

• STEM (Science, Technology, Engineering, Mathematics) education
• Experience with fixed-wing UAVs
• Combat experience
• English at B1 level or higher

Personal qualities

• Responsibility
• Attention to detail
• Communication skills and ability to work in a team
• Initiative

We offer

• Competitive salary
• Reservation from mobilization
• On-site work with access to hardware and lab facilities
• Office in Kyiv with shelter access, generator and Starlink
• Impact on improving our country's defense capabilities
• 21 days of vacation + public holidays, sick leaves

About us

DroneOps is a company creating innovative UAV-related products, focused on UAV autonomy and navigation, founded in 2023. We are a team of innovators and inventors who take on the duty to help the armed forces of Ukraine defend our country and democracy by providing reliable advanced systems that simplify their work, improve personnel safety, and enable more cost-effective and precise UAV mission execution.

Overview

We are looking for a Middle / Senior Computer Vision / Deep Learning Engineer to extend our onboard navigation capabilities with modern perception and learning-based methods.

This is a hands-on R&D role: you work from research and prototypes to production on edge hardware, collaborate with software, and flight teams, and help shape how new CV/DL features are built and shipped. The role suits someone who can follow state-of-the-art work, implement what fits our constraints, and care about real-world performance—not only offline benchmarks.

Responsibilities

Relocalization & navigation

• Design and develop satellite, map, and semantic navigation capabilities that improve the overall quality of our navigation
• Build and maintain pipelines for map and reference-data preparation before missions
• Extend the existing visual-inertial navigation stack with relocalization and map-based aiding features
• Develop training pipelines for these tasks (data preparation, training, evaluation, and iteration)
• Create utilities that make map preloading and mission setup convenient for operators and integrators
•  

Research & implementation

• Track relevant research and industry approaches; prototype and adopt methods where they clearly improve the product
• Reimplement or adapt algorithms when off-the-shelf solutions do not fit our data, hardware, or latency requirements
• Define evaluation metrics and acceptance criteria for new features before field and deployment rollouts
•  

Edge deployment & production

• Optimize models and inference for target onboard hardware
• Integrate new features into the production codebase with stable APIs, logging, and failure handling
• Take part in architecture decisions, code review, and team practices that keep production quality high as the stack grows
•  

Required skills & experience

• 3+ years of practical experience in computer vision and deep learning
• Strong Python; ability to write clear, maintainable code for experiments and production paths
• Experience with training and deploying deep learning models (PyTorch)
• Familiarity with model optimization for edge or embedded devices (pruning, quantization, ONNX/TensorRT-class tooling, or equivalent)
• Comfort working with geospatial or map-related data and preprocessing pipelines
• Practical production mindset: reproducible experiments, versioning, and validation on real data
• English B2+ for documentation and technical discussion; Ukrainian for day-to-day team communication
•  

Nice to have

• Experience with deep learning keypoint detection and matching approaches
• Comfortable with geometric computer vision (camera models, epipolar geometry, robust estimation)
• Multi-sensor fusion / SLAM / EKF background
• UAV, robotics, or aerospace field experience
• Experience with satellite or aerial imagery, semantic segmentation, or visual place recognition
•  

What we offer

• Competitive salary
• Reservation from mobilization
• Impact on improving our country's defense capabilities
• 21 days of vacation + public holidays, sick leaves

About us

DroneOps is a company creating innovative UAV-related products, focused on UAV autonomy and navigation, founded in 2023. We are a team of innovators and inventors who take on the duty to help the armed forces of Ukraine defend our country and democracy by providing reliable advanced systems that simplify their work, improve personnel safety, and enable more cost-effective and precise UAV mission execution.

Overview

We are looking for a Junior / Middle Software Engineer to strengthen our product software team.

This is a hands-on role on onboard navigation product software: you support and extend the system, build and improve tooling, and help keep releases reliable through simulation, replay, and hardware-in-the-loop validation.

The role suits someone who likes understanding how complex software behaves end to end, writes clear code and tests, and wants to work on real UAV systems with experienced engineers.

Responsibilities

System development

• Implement and maintain parts of the onboard product software and supporting services
• Develop internal tools, automation, and utilities used across development and release workflows
• Integrate new features into the production codebase with stable behavior, logging, and configuration

Product software support & verification

• Support, test, and debug components of the onboard navigation product software
• Verify algorithm and integration changes before release: unit tests, simulation scenarios, replay workflows, and hardware-in-the-loop checks
• Investigate failures from CI, field logs, and developer reports; reproduce issues and help resolving them
• Extend test coverage and internal utilities where routine checks can be automated

Engineering quality & delivery

• Improve and maintain CI/CD for the product codebase (builds, Docker images, automated test pipelines, release checks)
• Optimize hot paths and tooling where profiling shows clear wins
• Follow team code standards, participate in code review, and help keep the codebase maintainable

Simulation & replay tooling

• Run and maintain simulation and replay-based validation (software-in-the-loop, logged flight replay, autopilot estimator replay)
• Help expand test scenarios and regression checks as the product and integration surface grow
• Work with flight and navigation teams to turn real incidents into repeatable test cases
   

Required skills & experience

• 1+ years of professional software development experience, or strong equivalent from internships, pet projects, or open source with evidence of shipped work
• Solid Python: reading & extending existing codebases, writing tests, debugging
• Experience with multi-threading, multi-processing, or async applications
• Comfort with Linux as a daily development environment
• Experience with Git and collaborative workflows
• Basic understanding of automated testing (pytest or similar) and why regressions matter in production systems
• Ability to read logs, configs, and stack traces and communicate findings clearly to the team
• Docker for local and CI environments
• GitHub Actions or similar CI/CD
• English B2+ for documentation and technical discussion; Ukrainian for day-to-day team communication

Nice to have

• YAML-driven configuration (e.g. Hydra-style setups)
• MAVLink, drone autopilots, or robotics middleware
• Simulation experience (SITL, game-engine or physics simulators, recorded-data replay)
• HDF5 or other structured telemetry / time-series data
• C++ or willingness to work alongside C++ components when replay or autopilot tooling requires it
• Interest in embedded or resource-constrained targets

What we offer

• Competitive salary
• Reservation from mobilization
• Impact on improving our country's defense capabilities
• 21 days of vacation + public holidays, sick leaves

About the role

We're looking for a middle DevOps / SysOps engineer to take care of the infrastructure our product runs on: on-prem virtualization, network and VPN connectivity between sites, and the delivery pipelines on top of it. The team is small, so you get real ownership from the start — and room to grow into your own areas of responsibility.

Responsibilities

* Operate and develop on-prem virtualization: VMware ESXi + vCenter (clusters, resource pools, storage, patching and version upgrades)

* Administer network infrastructure: MikroTik, Cisco, pfSense — VLANs, routing, NAT, firewall policies

* Build and maintain WireGuard site-to-site and client VPN topologies between offices, labs and cloud

* Maintain Ubuntu servers: systemd, journald, configuration management, hardening, monitoring and alerting

* Support Docker-based build and deployment workflows

* Develop and maintain CI/CD pipelines in GitHub Actions

* Manage S3-compatible object storage for backups and build artifacts

* Own backup and restore procedures, including regular recovery testing

* Write technical documentation and runbooks for what you build

* Participate in incident response and on-call rotation

Requirements

* 2+ years of commercial experience in DevOps / system administration / infrastructure

* Production experience with VMware ESXi and vCenter

* Hands-on experience with at least two of: MikroTik RouterOS, Cisco, pfSense / OPNsense

* Networking fundamentals: L2/L3, VLAN, static and dynamic routing, NAT, firewall policies, DNS, DHCP, TLS, SSH

* WireGuard (or IPsec / OpenVPN): configuring tunnels and routing between sites, troubleshooting asymmetric routing

* Docker and Docker Compose: builds, registries, networking, volumes

* CI/CD with GitHub Actions (or GitLab CI with readiness to move to GHA)

* Linux (Ubuntu): confident CLI, systemd, journald, bash scripting

* Basic experience with S3-compatible storage or a public cloud provider (AWS / Azure / GCP / Hetzner)

* Monitoring and logging basics: Zabbix, Prometheus + Grafana, or ELK

* English for technical communication (reading docs, written async communication)

Nice to have

* Cisco FTD / FMC, Cisco ISE (802.1X, NAC, posture)

* Certifications: VCP-DCV, CCNA / CCNP Security, MTCNA / MTCRE / MTCINE, LFCS / RHCSA, AWS SAA

* Other VMware products: vSAN, NSX, Horizon (VDI), VCF, Site Recovery Manager, Veeam Backup & Replication

* Automation and IaC: Ansible, Terraform, Python

* Information security fundamentals: PKI, secrets management, hardening baselines (CIS), secure boot

* Bare-metal / Raspberry Pi / embedded Linux

* Experience with isolated or air-gapped environments

What we offer

* Competitive salary

* Reservation from mobilization

* Office in Kyiv with shelter access, generator and Starlink

* Possibility of hybrid work format

* Impact on improving our country's defense capabilities

* 21 days of vacation + public holidays, sick leaves

DroneOps specialises in advanced navigational systems for UAV operations. Our focus is on developing robust solutions that enhance UAV autonomy and reliability, facilitating operations in environments where traditional GPS may be compromised. Our technology is designed to be integrated across a range of UAV platforms, delivering precision, resilience and cost-effective enhancements to existing hardware.

We are looking for an embedded software engineer to own the platform layer of our onboard computing: the Linux images our navigation software ships on, the provisioning and secure boot chain that protects it in the field, and the tooling that turns a bare Raspberry Pi Compute Module into a flight-ready device. Our team is small and cross-functional. You will work close to the hardware and close to the people writing the algorithms that run on it, with real ownership of the platform from the first week.

MUST HAVE SKILLS

• 3+ years of commercial experience with embedded Linux (for the Senior level; from 2 years for Middle)

• Strong Linux internals: boot flow, initramfs, systemd, journald, udev, device tree and overlays, kernel modules

• Hands-on experience with Raspberry Pi as a production platform, not only as a dev board — Compute Module 4 / 5, EEPROM and bootloader configuration, rpiboot / usbboot

• Building custom OS images: pi-gen, rpi-image-gen, or an equivalent stack (Yocto, Buildroot, debootstrap)

• Secure boot in practice: signed boot images, key management, OTP-fused key hashes, encrypted or verified rootfs (dm-crypt / LUKS, dm-verity)

• Experience with device provisioning pipelines: key injection, per-device identity, factory-side automation

• Flashing and mass-provisioning workflows: reproducible builds, image verification, recovery from a bricked device

• Confident CLI, bash and Python scripting for build and provisioning automation

• Cross-compilation and toolchain fundamentals (ARM64)

• Git and CI-driven builds (GitHub Actions)

• Reading schematics and datasheets well enough to talk to hardware engineers

• At least Intermediate English (reading docs, written async communication)

NICE TO HAVE SKILLS

• A/B (dual-slot) update schemes and OTA frameworks: RAUC, Mender, SWUpdate

• U-Boot, custom kernel configuration and patching, PREEMPT_RT

• Peripheral bring-up: UART, I2C, SPI, GPIO, CSI cameras, PPS/GNSS receivers

• ArduPilot, PX4, MAVLink or another autopilot stack

• Other SoM platforms: NVIDIA Jetson, i.MX, Rockchip

• Hardware-accelerated video and computer vision pipelines on ARM (V4L2, GStreamer, VPU/GPU offload)

• Information security fundamentals: PKI, HSM or KMS-backed signing, secrets handling, threat modelling for physically accessible devices

• Self-hosted GitHub Actions runners for image build pipelines

• Docker for reproducible build environments

• Power management and thermal constraints on airborne platforms

• Experience with restricted or air-gapped development environments

YOUR TASKS MAY INCLUDE

• Designing and maintaining the Raspberry Pi OS images our navigation software runs on — minimal, reproducible, versioned

• Building and operating the secure boot and provisioning chain: signing keys, OTP key programming, encrypted rootfs, factory provisioning stations

• Automating image build, signing and flashing in CI, so a release is an artifact rather than a manual procedure

• Bringing up new hardware revisions and peripherals together with the hardware team

• Implementing and testing a safe field update mechanism, including rollback

• Debugging boot, driver and performance issues on real devices — serial console, ftrace, perf, kernel logs

• Hardening the platform: attack surface reduction, secrets storage, protecting IP on a device that can be physically captured

• Writing the technical documentation and runbooks for the platform you own

WHAT WE OFFER

• Competitive salary

• Reservation from mobilization

• Office in Kyiv with shelter access, generator and Starlink

• Possibility of hybrid work format

• Impact on improving our country's defense capabilities

• 21 days of vacation + public holidays, sick leaves

We are looking for a Content Team Lead who will become a key driver of our content strategy with a strong focus on modern AI tools! If you know how to craft effective prompts, generate and masterfully refine AI content, and understand the specifics of the gambling niche — this role is tailor-made for you.
 

Key Responsibilities:

• Hands-on work with AI content: generating, editing, fact-checking, and humanizing texts created with AI tools.
• Creating, adapting, and publishing textual content for websites, PBNs, and affiliate resources within the gambling niche.
• Generating graphics and video assets using neural networks for articles and landing pages.
• Crafting clear and effective prompts to solve various content tasks.
• Maintaining high text quality, uniqueness, and readability.
• Collaborating with SEO specialists to optimize content for search queries and key GEOs.
   

Requirements:

• 1+ years of experience as a Content Team Lead in the iGaming vertical.
• Mandatory: iGaming experience in your most recent position.
• Fluent in AI tools for text, image, and video generation, with a deep understanding of how to get high-quality outputs from neural networks.
• English proficiency level: Upper-Intermediate (B2) or higher.
• Solid understanding of basic SEO copywriting principles and content structures for affiliate marketing.
   

Nice-to-Have:

• Degree in Linguistics, Philology, or a related field.
• Knowledge of additional foreign languages.
• Hands-on experience with CMS platforms (WordPress, etc.).