Fidel Partners

Joined in 2024
50% answers

Fidel Partners — це динамічна компанія, що спеціалізується на перформанс-маркетингу у вертикалях iGaming. Ми об'єднали вже понад 1000 професіоналів з усього світу, руйнуючи обмеження та стереотипи у нашій сфері. Цінуємо твоє нестандартне мислення, креативність і пропонуємо конкурентну фінансову винагороду. Приєднуйся до нашої команди та розвивайся з нами.

  • · 93 views · 24 applications · 9d

    Finance Manager (iGaming)

    Full Remote · Worldwide · Product · 2.5 years of experience · B2 - Upper Intermediate
    Format: Remote Level: Middle/Senior Key Responsibilities Payroll calculation and reconciliation. Preparation of monthly, quarterly, and annual financial reports. Budgeting and variance analysis. Consolidation of planned reports. Preparing payment...

    Format: Remote

    Level: Middle/Senior

     

     

    📌 Key Responsibilities

    • Payroll calculation and reconciliation.
    • Preparation of monthly, quarterly, and annual financial reports.
    • Budgeting and variance analysis.
    • Consolidation of planned reports.
    • Preparing payment requests and controlling their execution.
    • Analyzing cost efficiency and providing recommendations for cost reduction.

       

    🛠️ Probation Period Tasks (2–3 months)

    • Create a payment schedule and audit current processes.
    • Develop and implement a payment control system.
    • Ensure timely fulfillment of all financial obligations.
    • Prepare management reports (P&L, Cash Flow, Balance Sheet).
    • Build a 6-month cash flow forecast.
    • Develop and approve the company’s quarterly budget.
    • Establish effective communication with other departments to coordinate financial processes.

     

    ⚡ Main Areas of Responsibility

    Payment Management

    • Preparing payment schedules and controlling execution.

    • Forecasting expense volumes.

     

    Financial Accounting and Reporting

    • Financial accounting, payment analysis, currency operations analysis.

    • Preparation of P&L, Cash Flow, Balance Sheet.

    • Internal audit of reporting and business processes.

     

    Planning and Budgeting

    • Developing and monitoring budgets.

    • Variance analysis.

    • Cash flow forecasting.

     

    Financial Analysis and Optimization

    • Analyzing financial metrics, managing P&L, identifying trends and financial risks.

    • Preparing financial models and evaluating investment projects.

     

    Communication and Coordination

    • Collaborating with departments to ensure financial transparency and efficiency.

    • Consulting and coordinating with external partners on financial matters.

     

    iGaming Specifics

    • Flexible financial processes, including working with cryptocurrencies.

    • Transaction management and payment security.

    • Optimization and adaptation of financial processes for High-Risk markets.

     

    ✅ Requirements

    • 1+ year experience as a Finance Manager or Analyst.
    • Experience in iGaming or IT.
    • Advanced user of Excel, Google Sheets, and financial tools.
    • Skills in planning, budgeting, and data analysis.
    • Understanding of financial accounting, including international environments.
    • English level: Intermediate or higher.
    • Experience working with cryptocurrencies.
    • Knowledge of unit economics and tax optimization principles.
    • Experience in preparing financial models and investment project analysis.

       

    Required languages

    English

    B2 - Upper Intermediate

    Ukrainian

    Native

     

    More
  • · 133 views · 40 applications · 9d

    HR Operations Specialist

    Full Remote · Worldwide · Product · 2 years of experience · A2 - Elementary
    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists. Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts...

    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists.
    Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
    The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.

    As we continue to scale, we’re looking for an HR Operations Specialist who will support the operational execution of key HR processes - onboarding, offboarding, organizational structure updates, leave management, and data transfer to finance and other departments.

     

     

    What's important to us:

    Must-Have Experience & Skills

    • 2+ years of experience in HR Operations / HR Administration / HR Coordination.
    • Practical experience with onboarding and offboarding processes.
    • Strong Excel / Google Sheets skills (formulas, pivot tables, data validation).
    • Experience working with org charts, headcount tables, and leave tracking systems.
    • High attention to detail and ability to work with large datasets without errors.


      Nice-to-Have

    • Experience in companies with 200+ employees.
    • English sufficient for working with documentation.
    • Familiarity with Jira, Confluence, PeopleForce, or similar systems.
    • Experience with HR process automation (HRM/HRIS).


    What you'll do:

    • Conduct onboarding and offboarding processes, ensuring all checklists, documentation, and access procedures are completed accurately and on time.
    • Maintain and regularly update HR databases, headcount tables, and organizational charts, ensuring data integrity and alignment with internal processes.
    • Administer and monitor employee leave and sick leave records, ensuring accuracy and timely updates in the relevant systems.
    • Prepare and deliver accurate HR data to the Finance Department, including headcount updates, salary changes, bonuses, and other employment-related information.
    • Coordinate internal HR initiatives and employee lifecycle activities, ensuring smooth communication and maintaining a structured approach to key HR events.

      Why You Should Join Us
    • Opportunity to build and optimize HR processes in a fast-growing international company.
    • Flat hierarchy, no micromanagement, fast decision-making.
    • Competitive compensation and performance-based bonuses.
    • Fully remote work format + coworking space coverage anywhere in the world.
    • Paid vacation and sick leave, plus an extra day off for your birthday 🥳
    • Access to internal company events, open product meetings, and top international conferences.
    • A dynamic, forward-thinking work environment where your contribution truly matters.

     

    Join the team that values structure, precision, and people!

    More
  • · 139 views · 37 applications · 9d

    HR Analyst / People Data Specialist

    Full Remote · Worldwide · Product · 2 years of experience · A2 - Elementary
    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists. Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1–3 countries. The company attracts...

    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists.
    Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1–3 countries.
    The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.

    As we continue to scale, we’re looking for an HR Analyst / People Data Specialist who will ensure systematic collection and analysis of HR data, development of key metrics, and preparation of reports for top management.

    What's important to us:

    Must-Have Experience & Skills

    • 1+ year of experience in HR Analytics or related analytical roles.
    • Proficiency in Excel / Google Sheets (formulas, pivot tables, data validation).
    • Experience building and managing key HR metrics (headcount, turnover, cost per hire, time to hire, retention).
    • Ability to prepare regular analytical reports for management.
    • Experience with workforce cost analysis and forecasting (headcount & payroll).
    • Strong attention to detail and ability to work with large datasets.

      Nice-to-Have
    • Experience in companies with 200+ employees (iGaming, IT, Digital).
    • Familiarity with BI tools (Power BI, Google Data Studio, Tableau).
    • Understanding of modern HR practices: engagement, retention, learning & development.
    • Experience preparing presentations and visualizing HR data for leadership.
    • English sufficient for working with documentation and reports.

      What you'll do:
    • Collect, structure, and analyze core HR data (headcount, turnover, retention, recruitment, training, engagement), ensuring accuracy and consistency across sources.
    • Develop and maintain key HR metrics and dashboards (headcount, FTE, turnover, cost per hire, time to hire, retention), providing regular updates for leadership.
    • Prepare regular HR reports and analytical insights for HRD and C-level management to support data-driven decision-making.
    • Analyze recruitment, onboarding, training, and retention processes, identifying patterns, risks, and opportunities for improvement.
    • Conduct workforce cost analysis and forecasting, including headcount planning and payroll budget projections.
    • Provide data-driven recommendations to optimize HR strategy, processes, and resource allocation.

     

     

    Why You Should Join Us:

    • Opportunity to shape the HR analytics function in a fast-growing international company.
    • Flat hierarchy, no micromanagement, fast decision-making.
    • Competitive compensation and performance-based bonuses.
    • Fully remote work format + coworking space coverage anywhere in the world.
    • Paid vacation and sick leave, plus an extra day off for your birthday 🥳
    • Access to internal company events, open product meetings, and top international conferences.
    • A dynamic, forward-thinking work environment where your contribution truly matters.


    Join the team that values structure, precision, and people!

     

    More
  • · 48 views · 15 applications · 1d

    Marketing Manager

    Full Remote · Worldwide · Product · 3 years of experience · B2 - Upper Intermediate
    We are a fast-growing iGaming company with over three years of experience and a team of more than 1,300 professionals worldwide. Our portfolio includes 11+ successful B2C brands that confidently operate across Tier 1–3 markets. We take pride in building...

    We are a fast-growing iGaming company with over three years of experience and a team of more than 1,300 professionals worldwide.

    Our portfolio includes 11+ successful B2C brands that confidently operate across Tier 1–3 markets. We take pride in building scalable processes, data-driven strategies, and empowering talented professionals to achieve ambitious goals.

    As we continue to expand, we’re looking for a Senior Marketing Manager - a strategic and creative leader who will take ownership of multi-channel marketing, optimize conversion funnels, and drive the brand’s growth across global markets.

    You’ll have full decision-making freedom, access to all the necessary resources, and the opportunity to bring your ideas to life in a dynamic, forward-thinking team.

     

    Key Responsibilities

    • Develop and manage email and messenger marketing strategies (triggers, segmentation, automation).
    • Oversee marketing for all products, including campaign planning, budgeting, and reporting.
    • Analyze and optimize funnel performance to improve key conversion metrics.
    • Supervise the creation and optimization of landing pages and conversion points.
    • Manage official communication channels (Telegram, LinkedIn, and other social media).
       

      Core Areas of Responsibility

    • Full-cycle marketing - from strategy and execution to analytics and optimization.
    • Budget ownership and performance tracking across all channels.
    • Regular reporting: daily, weekly, and monthly marketing performance updates.
    • Ensuring data accuracy and tracking integrity across tools and systems.
    • Maintaining consistency in brand communication across all marketing touchpoints (email, messenger, social).

       

      Experience & Skills

    • 3+ years of marketing experience, preferably in the iGaming industry.
    • Strong background in CRM, email, and messenger marketing.
    • Hands-on experience with SendPulse or similar tools, Pipedrive/CRM, GA4, and GTM.
    • Proficiency in segmentation, A/B testing, and conversion analytics.
    • Detail-oriented, structured, and comfortable with data and routine tasks.
       

    Why you should join us:

    • You will have the chance to influence the product and assemble a team that fits your vision.
    • Absence of micromanagement, hierarchy, fast decision-making speed.
    • Competitive salary and incentives for your contribution and result.
    • Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
    • The opportunity to participate in the company's internal events: open negotiations and product meetings.
    • Attending top conferences around the world.
    • Perks such as paid sick leave and vacations, plus additional days off in honor of your birthday.
    More
  • · 54 views · 16 applications · 8d

    Team Lead of Marketing

    Full Remote · Worldwide · Product · 3 years of experience · B1 - Intermediate
    We are a fast-growing iGaming company with over three years of experience and a team of more than 1,300 professionals worldwide. Our portfolio includes 11+ successful B2C brands that confidently operate across Tier 1–3 markets. We take pride in building...

    We are a fast-growing iGaming company with over three years of experience and a team of more than 1,300 professionals worldwide.

    Our portfolio includes 11+ successful B2C brands that confidently operate across Tier 1–3 markets. We take pride in building scalable processes, data-driven strategies, and empowering talented professionals to achieve ambitious goals.

    As we continue to expand, we’re looking for a Marketing Team Lead — a strategic and creative leader who will take ownership of multi-channel marketing, optimize conversion funnels, and drive the brand’s growth across global markets.

    You’ll have full decision-making freedom, access to all the necessary resources, and the opportunity to bring your ideas to life in a dynamic, forward-thinking team.

     

    Key Responsibilities

    • Develop and manage email and messenger marketing strategies (triggers, segmentation, automation).
    • Oversee marketing for all products, including campaign planning, budgeting, and reporting.
    • Analyze and optimize funnel performance to improve key conversion metrics.
    • Supervise the creation and optimization of landing pages and conversion points.
    • Manage official communication channels (Telegram, LinkedIn, and other social media).
       

      Core Areas of Responsibility

    • Full-cycle marketing — from strategy and execution to analytics and optimization.
    • Budget ownership and performance tracking across all channels.
    • Regular reporting: daily, weekly, and monthly marketing performance updates.
    • Ensuring data accuracy and tracking integrity across tools and systems.
    • Maintaining consistency in brand communication across all marketing touchpoints (email, messenger, social).

       

      Experience & Skills

    • 3+ years of marketing experience, preferably in the iGaming industry.
    • Strong background in CRM, email, and messenger marketing.
    • Hands-on experience with SendPulse or similar tools, Pipedrive/CRM, GA4, and GTM.
    • Proficiency in segmentation, A/B testing, and conversion analytics.
    • Detail-oriented, structured, and comfortable with data and routine tasks.
       

    Why you should join us:

    • You will have the chance to influence the product and assemble a team that fits your vision.
    • Absence of micromanagement, hierarchy, fast decision-making speed.
    • Competitive salary and incentives for your contribution and result.
    • Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
    • The opportunity to participate in the company's internal events: open negotiations and product meetings.
    • Attending top conferences around the world.
    • Perks such as paid sick leave and vacations, plus additional days off in honor of your birthday.
    More
  • · 62 views · 15 applications · 1d

    Sales Manager

    Full Remote · Worldwide · Product · 2 years of experience · B1 - Intermediate
    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists. Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts...

    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists.

    Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.  

    As we continue to scale, we’re looking for a Sales Manager who thrives in dynamic environments, understands the nuances of traffic and affiliate business, and is ready to take full ownership of their results.

    Key Responsibilities:

     

    • Search for and connect with new affiliates and partners globally.
    • Analyze partner traffic sources and business models to identify growth potential.
    • Negotiate and provide the best partnership conditions for each source.
    • Manage communication — from the first contact to the first deposit.
    • Reactivate inactive partners and scale existing collaborations.
    • Monitor traffic quality, coordinate with marketing and analytics teams.
    • Participate in the development of promotional activities and partnership offers.

     

    Requirements:

    • 2+ year in Sales / Affiliate Marketing / iGaming / Gambling.
    • Strong understanding of CPA / RevShare / Hybrid models and main traffic sources.
    • Excellent communication and negotiation skills.
    • Data-driven mindset, goal orientation, and proactivity.
    • A personal network or database of affiliates — will be a big plus.
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  • · 52 views · 7 applications · 8d

    Financial manager

    Full Remote · Worldwide · Product · 5 years of experience · B1 - Intermediate
    We are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists. Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and...

    We are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists. 
    Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.
    Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

     

    What You Will Do:

    • Ensure accurate, timely, and complete reconciliation of PSP statements
    • Perform daily reconciliation with PSPs and verify balance accuracy
    • Conduct daily reconciliation by project for the previous day: calculate FX losses, verify partner payments (marketing), and allocate expenses by category
    • Execute balance transfers between PSPs, including coverage on weekends
    • Analyze and close consolidated monthly cash flow reports
    • Maintain management reports by GEO (including losses, rolling, chargebacks, and FX differences)

       

    What Experience Is Important to Us:

    • 5+ years of relevant experience in finance
    • Advanced skills in Excel / Google Docs
    • Proven experience working with large datasets
    • Hands-on experience with PSP reconciliation
    • Background in preparing and maintaining management reporting

    Onboarding Tasks (First 2–3 Months):

    • Study PSP work regulations
    • Fill in test files for assigned PSPs within the first two weeks
    • Start reconciling PSP statements and conducting full audits
    • Learn the procedure for PSP balance transfers and execute transfers under the guidance of the Senior Finance Manager
    • Learn and apply the project reconciliation workflow

       

    Why you should join us:

    • We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.
    • Work equipment – everything you need for your productivity and comfort.
    • Paid vacation and sick leave – we care about your health and timely rest.
    • Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions.
    • Competitive salary – your contribution will be properly valued.
    • Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.
    • Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.
    • Referral program in the company – build a dream team with us and receive nice bonuses.
      100% guaranteed professional development and acquisition of new skills.

     

    As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

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  • · 43 views · 4 applications · 8d

    Finance Manager IGaming

    Full Remote · Countries of Europe or Ukraine · Product · 5 years of experience · B1 - Intermediate
    igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. Our mission is to help iGaming professionals find the...

    igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. 

    Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.


    What experience is important:

    • 5+ years of relevant experience in finance;
    • Advanced skills in Excel / Google Docs;
    • Proven experience working with large datasets;
    • Hands-on experience with PSP reconciliation;
    • Background in preparing and maintaining management reporting.
      Onboarding Tasks (First 2–3 Months):
    • Study PSP work regulations;
    • Fill in test files for assigned PSPs within the first two weeks;
    • Start reconciling PSP statements and conducting full audits;
    • Learn the procedure for PSP balance transfers and execute transfers under the guidance of the Senior Finance Manager;
    • Learn and apply the project reconciliation workflow.

       

    Responsibilities:

    • Ensure accurate, timely, and complete reconciliation of PSP statements;
    • Perform daily reconciliation with PSPs and verify balance accuracy;
    • Conduct daily reconciliation by project for the previous day: calculate FX losses, verify partner payments (marketing), and allocate expenses by category;
    • Execute balance transfers between PSPs, including coverage on weekends;
    • Analyze and close consolidated monthly cash flow reports;
    • Maintain management reports by GEO (including losses, rolling, chargebacks, and FX differences).

     

    Why you should consider this opportunity

    • Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
    • Paid vacation & sick leave, plus an extra day off for your birthday.
    • Competitive compensation that fairly reflects your expertise and impact.
    • Engaging corporate events to learn, share experience, and grow with like-minded professionals.
    • No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
    • Ongoing professional development: continuous support to build new skills and advance your career.
    • Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

     

    🚀 Join one of the strongest teams in iGaming and unlock your full potential!
     

    More
  • · 122 views · 27 applications · 6d

    Chief Operating Officer (COO)

    Full Remote · EU · Product · 5 years of experience · B2 - Upper Intermediate
    We are looking for a Chief Operating Officer (COO) to build and optimize cross-functional processes between country managers and centralized functions (Finance, Legal, HR, etc.). We seek an experienced leader with a strong background in operational...

    We are looking for a Chief Operating Officer (COO) to build and optimize cross-functional processes between country managers and centralized functions (Finance, Legal, HR, etc.).

    We seek an experienced leader with a strong background in operational management within the iGaming industry.
     

    Responsibilities

    • Manage operational and administrative functions of the business.
    • Oversee all aspects of operations, including finance, legal, HR product development, and technical infrastructure. Ensure operational efficiency through regular team meetings, task tracking, and deadline monitoring.
    • Drive international growth and expand our operations in global markets.
    • Build and lead a high-performing team to execute the company’s strategic objectives.
    • Ensure financial sustainability and growth of the company, including budgeting and financial resource management.
    • Develop and continuously improve business processes.
       

    Requirements

    • At least 3 years of senior leadership experience, preferably in online casino/iGaming.
    • Deep understanding of the casino industry and current market trends.
    • Experience in international startups and knowledge of the global iGaming landscape.
    • Proven track record of launching projects from scratch and/or leading major initiatives within companies.
    • Strong background in project management.
    • Solid understanding of business processes in commercially driven companies.
       

    Why you should consider this opportunity

    • Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
    • Paid vacation & sick leave, plus an extra day off for your birthday.
    • Competitive compensation that fairly reflects your expertise and impact.
    • Engaging corporate events to learn, share experience, and grow with like-minded professionals.
    • No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
    • Ongoing professional development: continuous support to build new skills and advance your career.
    • Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

      🚀 Join one of the strongest teams in iGaming and unlock your full potential!
    More
  • · 51 views · 10 applications · 6d

    Product Content Manager

    Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · B1 - Intermediate
    igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. Our mission is to help iGaming professionals find the...

    igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. 

    Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.

     

    We are looking for Product Content Manager to join our team and take responsibility for managing and optimizing website content for our casino products in India and Bangladesh. 

     

    Key Responsibilities:

    • Manage content across product pages
    • Fill and maintain the website footer, add pop-ups
    • Create and update website content
    • Work with HTML/CSS for basic page adjustments
    • Upload sliders, banners, and other visuals
    • Optimize game placement and sorting on the platform
    • Collaborate with the marketing team on promotional campaigns
    • Work with designers to produce visual content
    • Coordinate with support and development teams to fix issues or implement improvements

     

    Requirements:

    • 3+ years of experience in content management (preferably in gaming or product sectors)
    • Experience with various CMS platforms
    • Proficiency with Strapi (CMS)
    • Experience with business analytics tools
    • Understanding of HTML/CSS and basic layout structure
    • Technical understanding of content management workflows
    • Experience in content optimization and game placement

     

    Why you should consider this opportunity

    • Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.
    • Paid vacation & sick leave, plus an extra day off for your birthday.
    • Competitive compensation that fairly reflects your expertise and impact.
    • Engaging corporate events to learn, share experience, and grow with like-minded professionals.
    • No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
    • Ongoing professional development: continuous support to build new skills and advance your career.
    • Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

     

    🚀 Join one of the strongest teams in iGaming and unlock your full potential!

    More
  • · 57 views · 9 applications · 6d

    VIP Customer support team lead

    Full Remote · Mexico · Product · 3 years of experience · C1 - Advanced
    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists. Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts...

    We are an iGaming company with over three years of experience and a team of more than 1300+ specialists.
    Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
    The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.
    Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

    About the Position:

    We are looking for a VIP Customer Support Team Lead with experience in the gambling or betting industry. You’ll be helping users via live chat and ticket systems, resolving technical and functional issues, and improving customer experience through your feedback and insights.

    Role Purpose
    Lead and develop the VIP customer support department to deliver exceptional, high-quality support for VIP clients, ensuring quick responses, accurate solutions, and a personalized customer experience. Drive improvements in VIP engagement, satisfaction, and retention through strategic leadership and process optimization.

    Trial Period Goals (First 3 Months)

    • Build & Optimize VIP Support to Increase LTV of current clients.
    • Get familiar with current VIP support processes, CRM systems, internal knowledge base, and VIP-specific protocols.
    • Develop VIP knowledge base.
    • Build Infrastructure & Reporting for VIP Support.

    Achieve SLA targets:

    • First response time ≤ 30 seconds
    • VIP satisfaction score ≥ 8/10
    • VIP retention rate of ≥85%
    • Reactivation of ≥30% dormant VIP users

    Key Responsibilities

    • Communicate with VIP customers via live chat and phone, ensuring timely and personalized responses to VIP inquiries.
    • Reactivate VIP customers through outbound calls, ensuring smooth usage of our platform and services.
    • Manage VIP support channels (chat, phone, email) and ensure high service quality.
    • Monitor and analyze VIP support metrics, pricing, and customer feedback to identify areas for improvement.
    • Escalate complex cases to relevant departments and handle VIP escalations effectively.
    • Develop and implement VIP-specific support procedures, tiered service levels, and outreach strategies.
    • Collaborate with Product and Marketing teams on VIP programs, promotions, and feedback gathering.
    • Provide regular reporting on main VIP Support metrics (Response times, Satisfaction scores, Reactivation, Retention & Churn rates, LTV).
    • Maintain VIP support metrics within targets.

    Required Experience & Skills

    • Proven experience in customer support with VIP or high-value segments.
    • Native Spanish and Fluent English (oral and written).
    • Excellent communication skills (oral and written).
    • Strong leadership and team management skills.
    • Computer literacy; experience with chat tools (e.g., Zendesk, Intercom, Freshdesk) is a plus.
    • Data-driven mindset with ability to analyze VIP support KPIs and customer feedback.

    Schedule
    5 day shift system – 5 days on / 2 days off

    Format: remote

    We offer:

    -Full remote work flexibility

    -Paid vacation and medical care days

    -Creative gifts for holidays and significant employee events

    -Work equipment provided

    -Opportunities to participate in company decision-making and internal processes

    -Access to training and development for soft skills

    -Attendance at top conferences worldwide

    More
  • · 85 views · 20 applications · 6d

    Senior Product Owner

    Full Remote · Countries of Europe or Ukraine · Product · 3 years of experience · B1 - Intermediate
    We are looking for an experienced Senior Product Owner who will take full ownership of the development and optimization of our iGaming platform. Your influence will cover the entire product lifecycle — from MVP launch to product scaling and continuous...

    We are looking for an experienced Senior Product Owner who will take full ownership of the development and optimization of our iGaming platform.
    Your influence will cover the entire product lifecycle — from MVP launch to product scaling and continuous improvement.
    Your goal is to build a strong, high-quality product with excellent UX and steady metric growth.

    What you will do

    • Own the product roadmap: Define and execute the development strategy — from MVP to full-scale product — ensuring timely delivery and alignment across teams.
    • Manage and prioritize backlog: Take full control of tasks, set priorities, and maintain clarity and progress for development, design, and QA teams.
    • Develop key modules: Drive the evolution of UI/UX, game modules, bonus systems, and payments — from concept to production.
    • Ensure release quality: Oversee releases, acceptance testing, and post-release performance metrics.
    • Conduct market research: Track key market trends, user funnels, bonus systems, and retention tools to identify new opportunities for growth.
    • Optimize user journeys: Analyze and improve the player experience — from registration and deposit to engagement and retention — through A/B testing and UX hypotheses.
    • Collaborate cross-functionally: Work closely with development, QA, design, marketing, retention, and analytics teams.
    • Monitor product metrics: Analyze KPIs (FTD, ARPU, LTV, Retention, Churn, Conversion) and provide actionable insights and recommendations.
    • Run experiments and hypotheses: Launch and validate experiments aimed at improving UX, conversion, and retention.

    What experience is important

    • 3+ years of experience in iGaming (Casino / Betting) as a Product Owner or Product Manager.
    • Proven experience managing a product from MVP to scale.
    • Deep understanding of product metrics: FTD, ARPU, LTV, Retention, Churn, Conversion.
    • Strong backlog management and roadmap planning skills.
    • Experience collaborating with development, QA, design, marketing, and retention teams.
    • Ability to work autonomously and deliver results — from analysis to release.
    • English — Upper-Intermediate or higher (required for communication with partners and providers).

    Nice to have

    • Experience working with Tier 3 markets.
    • Hands-on experience in competitive analysis within iGaming.
    • Knowledge of UX patterns and experience improving user flows.
    • Experience running A/B tests and implementing product hypotheses.
    • Experience with betting platforms (in addition to casino).
    • Familiarity with BI tools (Looker, Tableau, Power BI).
    • Experience integrating with game providers and payment systems.
    • Spanish language skills are a plus.

    Why you should join us

    • Full ownership of the product and direct influence on company strategy.
    • Fast communication, zero micromanagement, and close collaboration with the executive team.
    • Competitive compensation package with performance bonuses.
    • Fully remote work with coworking reimbursement and flexible 10:00–19:00 (UTC+2) schedule.
    • Paid vacations, sick leave, and an extra day off on your birthday.
    • Participation in leading iGaming conferences (SiGMA, ICE, iGB) and continuous investment in your professional growth.

    Join a profitable, international team that builds ambitious products and sets new standards in the iGaming industry.


     

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  • · 56 views · 7 applications · 6d

    Financial Manager

    Full Remote · Countries of Europe or Ukraine · Product · 1 year of experience · B1 - Intermediate
    We are looking for an experienced iGaming Financial Manager who will take full ownership of the company’s financial operations in the Philippines market, including payments, reporting, budgeting, and financial analysis. Your goal is to ensure accuracy,...

    We are looking for an experienced iGaming Financial Manager who will take full ownership of the company’s financial operations in the Philippines market, including payments, reporting, budgeting, and financial analysis. Your goal is to ensure accuracy, transparency, and efficiency across all operations, including crypto transactions.

    What you will do

    • Manage payments and payroll: calculate and reconcile salaries, build payment schedules, and control the execution of all financial obligations.
    • Financial reporting: prepare monthly, quarterly, and annual reports (P&L, Cash Flow, Balance Sheet), and consolidate plan reports for management.
    • Budgeting and analysis: develop and monitor budgets, perform plan-fact analysis, and optimize resource allocation.
    • Expense optimization: analyze costs and implement measures to improve efficiency.
    • Forecasting: prepare 6-month cash flow forecasts and support investment planning.
    • Cross-functional collaboration: work closely with other departments to ensure smooth coordination of financial processes.
    • Control and security: maintain accurate records, manage crypto and fiat transactions securely, and implement internal audit processes.

    What experience is important

    • 1+ year as a financial manager or financial analyst.
    • Experience in iGaming or IT.
    • Advanced user of Excel, Google Sheets, and other financial tools.
    • Skills in planning, budgeting, and data analysis.
    • Knowledge of international financial accounting.
    • English — Intermediate or higher.
    • Understanding of crypto integration into payment processes.
    • Knowledge of unit economics and tax optimization principles.
    • Experience preparing financial models and analyzing investment projects.

    Why you should join us

    • Full ownership of the financial vertical and direct influence on company strategy.
    • Fast decision-making, zero micromanagement, and close collaboration with the executive team.
    • Competitive compensation package with performance incentives.
    • Fully remote work with coworking reimbursement and flexible 10:00–19:00 (UTC+2) schedule.
    • Paid vacations, sick leave, and an extra day off on your birthday.
    • Participation in top iGaming conferences (SiGMA, ICE, iGB) and continuous investment in professional growth.

    Join a profitable international team that launches ambitious projects and sets new standards in the iGaming industry in the Philippines.

     

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  • · 12 views · 1 application · 5d

    Head of Acquisition (IGaming)

    Full Remote · Worldwide · Product · 2 years of experience · B1 - Intermediate
    We are an innovative iGaming company with over three years of experience and a growing team of 1300+ specialists. Our success includes 13+ major projects, which are highly popular with clients and operate successfully in Tier 1–3 countries. Our company...

    We are an innovative iGaming company with over three years of experience and a growing team of 1300+ specialists.
    Our success includes 13+ major projects, which are highly popular with clients and operate successfully in Tier 1–3 countries.
    Our company attracts and values highly qualified professionals, allowing us to efficiently build processes and expand our presence in new markets.
    Join our team to help launch new projects in various regions and shape the future of the iGaming industry.

    We are prepared to support you, provide all necessary resources, and create conditions where your experience and skills will be fully appreciated.
    Join our team and reach new heights with us!

    What You’ll Be Doing:

     

    • Build the acquisition department from scratch: team, structure, processes
    • Drive only high-quality traffic, using BI tools for fraud detection and traffic analysis
    • Hire and lead a high-performing team: Affiliate Managers, Head of B2B
    • Manage and scale key channels: Facebook, SEO (brand/cross/non-brand), UAC, ASO, PPC, Influencer & Streamer marketing, affiliate networks
    • Negotiate and improve partner deals, payout models, and performance terms
    • Develop and execute a strong inbound & outbound acquisition funnel
    • Build local partnerships via forums, groups, and personal networks
    • Collaborate with the product team: landings, pre-landings, A/B testing, funnel localization
    • Take charge of financial planning: manage $300K+ monthly budgets, channel allocation, track ROI/CPA/ARPU
    • Analyze user CJMs to find friction points and boost conversions

      What Experience Matters to Us:
    • 5+ years in gambling/betting verticals
    • 2+ years in a leadership role in acquisition marketing
    • Strong knowledge of different GEOs and best-performing traffic sources
    • Proven record in scaling acquisition through strong partner relationships
    • Experience in building departments from scratch
    • Deep understanding of traffic quality metrics: FTD %, deposit frequency, ARPU, LTV
    • Hands-on with: Paid Social (FB, TikTok, etc.), Google Ads / UAC, ASO / SEO, Influencer & Streamer marketing, Affiliate / CPA networks
    • Strong partner management and deal optimization skills
    • Confident managing $300K+ monthly budgets, reaching 10K+ FTDs
    • Analytical thinker with solid BI tools knowledge & media planning
    • Understanding of unit economics, CJM & funnel optimization
    • Clear knowledge of compliance and nuances in gambling promotion in emerging markets

      Why you should join us:

      We work remotely: Mon-Fri, from 10:00 to 19:00 (UTC+2) – save time by avoiding commuting.

      Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday. 
      Competitive salary – your contribution will be properly valued. 
      Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise. 
      Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.
      100% guaranteed professional development and acquisition of new skills.
      As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

      📩 Ready to build a high-impact affiliate program from the ground up? Send us your CV — let’s talk!
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  • · 42 views · 9 applications · 2d

    Product Manager — iGaming (Mexico)

    Full Remote · Worldwide · Product · 3 years of experience · B1 - Intermediate
    Responsibilities: Develop and implement product strategies aligned with the company’s business goals. Manage the full product lifecycle — from ideation to launch and scaling. Analyze the iGaming market, trends, and competitive landscape to implement best...

    Responsibilities:

    • Develop and implement product strategies aligned with the company’s business goals.
    • Manage the full product lifecycle — from ideation to launch and scaling.
    • Analyze the iGaming market, trends, and competitive landscape to implement best practices.
    • Lead and coordinate product managers, designers, and analysts.
    • Optimize user experience (UX/UI) to improve key product metrics (LTV, Retention, GGR).
    • Collaborate closely with developers, marketing, BI analysts, and other teams.
    • Monitor product KPIs, run A/B tests, and work with analytics to make data-driven decisions.
    • Implement new gaming mechanics, bonus systems, payment solutions, and features.
    • Manage product P&L, control budgets, and ensure cost efficiency.
    • Scale and enhance existing platforms by adopting innovative technologies.

    Requirements:

    • 3+ years of experience in iGaming (casino, betting) as Head of Product or Senior Product Manager.
    • Strong understanding of the iGaming market, user behavior, and business models.
    • Experience with product analytics, A/B testing, and UX research.
    • Proven track record of managing cross-functional teams and Agile processes.
    • Experience implementing innovative solutions that impact key product metrics.
    • Strategic mindset, strong analytical skills, and leadership qualities.
    • Upper-Intermediate+ English level.
    • Experience working in Mexico or LATAM is a plus.
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