EverHelp

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we’ve managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience.

EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

The Sales Development Representative (SDR) position is being introduced to strengthen EverHelp’s sales strategy by engaging potential clients and creating new business opportunities. This role is key to expanding the company’s market reach through personalized outreach, data-driven experiments, and effective lead generation.

The mission of the SDR is to identify and engage potential B2B clients, communicate the value of EverHelp’s services, and turn conversations into qualified meetings and opportunities for the sales team. This role combines proactive outreach, relationship building, and continuous experimentation to improve the effectiveness of our client acquisition process.

Your future responsibilities include:

• Identify and research potential clients using various tools, platforms, and market insights.
• Conduct personalized outbound outreach through LinkedIn, email, and other relevant channels.
• Build and develop conversations with prospects, handle objections, and convert initial contact into booked meetings.
• Qualify leads, schedule meetings, and provide the sales team with relevant context about each opportunity.
• Research the market, identify promising target segments and ideal customer profiles (ICPs), and explore new outreach opportunities.
• Use AI tools to research prospects, personalize communication, analyze results, and automate routine tasks while verifying the quality and accuracy of outputs.

Needed experience & skills:

• At least 1 year of experience in B2B outbound sales as an SDR, BDR, or in a similar role.
• English level: B2 or higher.
• Hands-on experience managing prospect communication from the first contact to booking a meeting.
• Experience analyzing sales or outreach metrics and using insights to improve performance.
• Familiarity with CRM systems and outreach tools such as HubSpot, Apollo, Instantly, HeyReach, or similar platforms.
• Flexibility and willingness to test new approaches, learn from results, and adapt based on data and feedback.

Nice-to-have skills:

• Experience with multichannel outreach and social selling.
• Experience testing new target segments, messaging, and prospecting strategies.
• Understanding of buying signals and email deliverability principles.
• Experience with workflow automation tools such as n8n, Make, or Zapier.
• Experience with cold calling.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• The possibility to work fully remotely;
• 20+ vacation days and 10 sick leave;
• Mental well-being support, including sessions with psychologists or therapists, psychiatric consultations, and mental health app subscriptions;
• Learning & Development support for courses, workshops, certifications, training, books, and professional materials,
• Health & Wellness support for medical services, preventive care, recovery, and wellness activities;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
• Career growth opportunities, including progression to Senior SDR or SDR Lead.

Submit your resume and join our team!

EverHelp is a team of professionals developing outsourcing support services for products all over the world at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We're against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We are looking for a Customer Support Representative (English Desk) to join our team and provide high-quality support for an international consumer technology business. In this role, you will help customers resolve their inquiries, deliver a positive customer experience, and collaborate with different teams to find effective solutions.

Your future responsibilities include:

• Handling customer inquiries through chats, support tickets, and outbound calls in a professional and empathetic manner;
• Investigating customer issues and providing accurate, timely, and effective solutions;
• Performing back-office tasks and maintaining accurate customer records and case documentation;
• Collaborating with internal teams and other departments to resolve complex customer requests;
• Managing multiple tasks and customer conversations while maintaining high service quality;
• Learning and applying company policies, procedures, and relevant consumer regulations.
• Location - Ukraine

Needed experience & skills:

• Preferably 6+ months of experience in Customer Support (motivated candidates without prior experience are also welcome);
• Advanced English proficiency: C1 written and B2+ spoken;
• Strong problem-solving, critical thinking, and decision-making skills;
• Genuine empathy, a customer-oriented mindset, and a willingness to help;
• Excellent written communication skills with the ability to provide clear, structured responses;
• Ability to multitask, prioritize tasks, and remain composed under pressure;
• Strong attention to detail, ownership, and accountability;
• Team-oriented attitude, adaptability, and eagerness to learn.

Nice to have skills:

• Experience handling multiple chats or support tickets simultaneously;
• Knowledge of additional European languages;
• Experience supporting international customers or working with complex products and services.

Work with EverHelp is about:

• Opportunity to join a Ukrainian company and support the Ukrainian economy;
• 20 paid vacation days and 10 paid health days for mental and physical recovery;
• Annual salary reviews;
• Systematic learning & development within a team and on an individual level.
• A team of professionals ready for knowledge sharing, internal professional communities, and team buildings;
• Corporate discounts on gym memberships and various services, including medical services, language schools, etc.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

Bilingual Customer Experience Specialist (French & English)

EverHelp is looking for a Bilingual Customer Experience Specialist (French & English) to join a new international e-commerce project serving customers across the US and Canada. In this role, you’ll support customers throughout their post-purchase journey, help resolve order and delivery-related issues, and provide an exceptional customer experience across multiple communication channels.

The working schedule is shift-based, Monday–Friday, covering 09:15–20:30 EST, which requires evening and night availability for candidates based in Ukraine.

Your future responsibilities include:

• Providing customer support in French and English via phone, email, and live chat;
• Assisting customers with product information, orders, deliveries, and other post-purchase inquiries;
• Handling challenging customer situations through effective de-escalation, proactive follow-up, and solution-oriented communication;
• Coordinating with courier, warehouse, and other external partners to resolve delivery and order fulfilment issues;
• Managing a high volume of customer requests while maintaining accurate, friendly, and professional communication.

Needed experience & skills:

• 1+ year of Customer Support experience, preferably within retail or e-commerce;
• French B2–C1, including the ability to understand Quebec French and communicate clearly with customers from Quebec;
• English B2–C1, both written and spoken;
• Confidence supporting customers across phone, email, and live chat;
• Strong de-escalation and problem-solving skills, with the ability to remain professional in challenging customer situations;
• Ability to multitask and perform effectively in a fast-paced, high-volume environment;
• Strong attention to detail and an analytical, solution-oriented mindset;
• Flexibility and ability to quickly reprioritize as new information or situations arise;
• Self-motivation, reliability, and ability to work independently in a remote environment;
• Strong customer orientation and genuine motivation to deliver an exceptional customer experience;
• Ability to troubleshoot and confidently work with browser-based and mobile applications;
• Stable internet connection and reliable remote working environment.

Nice to have:

• Previous retail or e-commerce support experience;
• Experience with Zendesk, ClickUp, Shopify, WooCommerce, or similar customer support and e-commerce tools;
• Previous experience working fully remotely.

Work with EverHelp is about:

• 20+ vacation days and 10 paid sick leaves;
• Ability to work fully remotely;
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities that foster continuous learning and development both within the team and on an individual level;
• Opportunity for career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

EverHelp is looking for a Bilingual Customer Experience Specialist (French & English) to join a new international e-commerce project serving customers across the US and Canada. In this role, you’ll support customers throughout their post-purchase journey, help resolve order and delivery-related issues, and provide an exceptional customer experience across multiple communication channels.

The working schedule is shift-based, Monday–Friday, covering 09:15–20:30 EST, which requires evening and night availability for candidates based in Ukraine.

Your future responsibilities include:

• Providing customer support in French and English via phone, email, and live chat;
• Assisting customers with product information, orders, deliveries, and other post-purchase inquiries;
• Handling challenging customer situations through effective de-escalation, proactive follow-up, and solution-oriented communication;
• Coordinating with courier, warehouse, and other external partners to resolve delivery and order fulfilment issues;
• Managing a high volume of customer requests while maintaining accurate, friendly, and professional communication.

Needed experience & skills:

• 1+ year of Customer Support experience, preferably within retail or e-commerce;
• French B2–C1, including the ability to understand Quebec French and communicate clearly with customers from Quebec;
• English B2–C1, both written and spoken;
• Confidence supporting customers across phone, email, and live chat;
• Strong de-escalation and problem-solving skills, with the ability to remain professional in challenging customer situations;
• Ability to multitask and perform effectively in a fast-paced, high-volume environment;
• Strong attention to detail and an analytical, solution-oriented mindset;
• Flexibility and ability to quickly reprioritize as new information or situations arise;
• Self-motivation, reliability, and ability to work independently in a remote environment;
• Strong customer orientation and genuine motivation to deliver an exceptional customer experience;
• Ability to troubleshoot and confidently work with browser-based and mobile applications;
• Stable internet connection and reliable remote working environment.

Nice to have:

• Previous retail or e-commerce support experience;
• Experience with Zendesk, ClickUp, Shopify, WooCommerce, or similar customer support and e-commerce tools;
• Previous experience working fully remotely.

Work with EverHelp is about:

• 20+ vacation days and 10 paid sick leaves;
• Ability to work fully remotely;
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities that foster continuous learning and development both within the team and on an individual level;
• Opportunity for career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

Submit your resume and join our team!

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we’ve managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500−4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp strengthens its technical support expertise, we are looking for a Technical Customer Support Agent (English desk) to join an international B2B SaaS project. In this role, you will work with international customers, investigate technical issues, troubleshoot product behavior, and collaborate with engineering teams to ensure an excellent customer experience.

The working schedule is Monday-Friday, 09:00—18:00 CET or 13:00—22:00 CET, including a 1-hour break.

Your future responsibilities include:

• Handling and resolving technical customer inquiries via email, chat, and voice;
• Investigating and troubleshooting product-related issues, including email deliverability, automations, workflows, and analytics;
• Reproducing bugs step by step, gathering relevant technical information and logs, and preparing clear cases for engineering teams;
• Escalating complex technical issues to engineers and following cases through to resolution;

• Maintaining high support standards while meeting key performance indicators related to response time, resolution time, quality, and customer satisfaction.

   

Needed experience & skills:

• 6+ months of hands-on Technical Support experience with a B2B product;
• English B2+, both written and spoken;
• Experience working with helpdesk, CRM, or ticketing systems;
• Basic understanding of web technologies and technical troubleshooting;
• Ability to reproduce technical issues step by step and clearly document them for engineering teams;
• Ability to understand and work with basic technical information and logs;
• Strong problem-solving skills and genuine interest in investigating issues and getting to the root cause;
• Excellent communication skills and a customer-oriented mindset;
• Strong attention to detail, ownership, and ability to work independently;
• Proactive approach and willingness to continuously learn the technical aspects of a product.
•  

Nice to have:

• Previous experience supporting a B2B SaaS product;
• Basic understanding of APIs and webhooks;
• Experience working with CRM and ticketing platforms.
•  

Work with EverHelp is about:

• 20+ vacation days and 10 paid sick leaves;
• Hybrid collaboration with a remote-first approach, with occasional presence in Warsaw when required by the project;
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities that foster continuous learning and development both within the team and on an individual level;
• Opportunity for career growth, including potential development from Technical Support Agent to Senior Technical Support Agent, Quality Control, or Team Lead roles. 32% of our teammates obtained a new role during their first year of work in our company, and 86% of our Team Leads have been our Customer Support Agents in the past.
•  

Submit your resume and join our team!

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.
 

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.
   

Your future responsibilities include:

• Build and test automated outbound workflows using low-code/no-code tools and LLMs.
• Connect CRMs, data sources, and outreach tools via APIs and webhooks.
• Automate lead collection, data enrichment, validation, and trigger tracking based on sales criteria.
• Use LLMs to analyze lead data and personalize outreach messages.
• Set up and test multichannel outreach flows and GTM hypotheses.
• Monitor integrations, fix errors, and keep data quality high.
• Sync data with the CRM and set up tracking to measure how well the infrastructure performs.
   

Why this role is exciting:

• Build from scratch: You get to design an interconnected outbound system using modern AI and low-code tools.
• Modern tech & real data: Working with up-to-date tools and real lead data.
• Technical freedom: You choose the best technical approaches and test your own ideas to solve business tasks.
• Direct impact: Your automations directly affect the number of qualified meetings and sales pipeline.
   

Needed experience & skills:

• At least 1 year of hands-on experience in automation, system integration, or a similar technical role (building, launching, and supporting workflows yourself).
• Good practical experience with n8n, Make, Zapier, or similar tools.
• Hands-on work with APIs, webhooks, and transferring data between platforms.
• Ability to build multi-step workflows with logic, branching, and error handling.
• Experience integrating AI/LLMs into workflows for specific practical tasks.
• Skills in structuring, validating, and cleaning data.
• Strong debugging skills — you can test, troubleshoot, and keep automations running smoothly.
• Ability to walk us through a workflow you’ve built, explaining the logic and technical choices.
• Upper-Intermediate English or higher.
• Technical mindset, autonomy, and a focus on practical business results.
   

Nice to have skills:

• Basic SQL, Supabase, JavaScript, or Python.
• Prior experience automating sales, marketing, or CRM processes.
• Familiarity with B2B outbound (segmentation, sequences, qualification, meeting booking).
• Background in GTM, RevOps, or working at an automation agency.
   

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.
   

Submit your resume and join our team!

Over the past 3 years, recruitment at EverHelp has grown from one person to a team of 9 specialists. As our business grows, so does the scope of our work, and we’re looking for another Talent Acquisition Specialist to strengthen our team.

Founded in 2021, EverHelp provides companies with a full customer support ecosystem — talent, technology, processes, automation, reporting, and operational ownership. Through our Result-as-a-Service approach, we shape support processes around specific business goals: the metrics to improve, the priorities to address, or the risks to manage.

In 2026, EverHelp received 9 international employer awards. The company ranked 1st in Europe’s Top 30 Inspiring Workplaces, became the No. 1 employer among European companies with 500–4,999 employees, and received Best-in-Class recognition in 6 special categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group, an international award recognising companies with strong cultures and supportive working environments.

Our statement:

• We stand against war and unjustified aggression.
• We evacuated our employees and their loved ones from combat zones, helped them find housing, and provided financial support.
• We equipped the entire team with portable power stations and batteries.
• We continue to operate reliably for Ukraine’s future.

Your focus as a Talent Acquisition Specialist:

You’ll help our clients’ international support teams grow by hiring multilingual Customer Support Agents and Technical Support specialists. Your main focus will be roles requiring Italian, French, German, Spanish, Dutch, and other languages, tailoring your search to each project and market.
 

What you’ll do:

• Manage full-cycle recruitment for multilingual Customer Support and Technical Support roles, from kick-off to the candidate’s start date.
• Source and engage candidates across international markets, tailoring channels and outreach to each role.
• Conduct screening interviews to assess experience, motivation, and alignment with the role’s workload, schedule, and compensation.
• Partner with hiring managers to align requirements, coordinate interviews, and gather timely feedback.
• Keep candidates informed and ATS records up to date throughout the process.
• Track funnel performance and test new sourcing approaches and AI tools to improve hiring.
• Occasionally support hiring for Quality Control, Team Lead, and entry-level roles in core teams.
   

About you:

• You have at least 1 year of hands-on recruitment experience, ideally around 1–2 years.
• Your English is Upper-Intermediate or higher, and you can conduct interviews and handle professional communication in English.
• You have successfully filled non-tech roles and can independently manage the full recruitment cycle.
• You can proactively source and engage candidates beyond inbound applications.
• You conduct structured interviews and provide evidence-based candidate assessments.
• You understand basic recruitment funnel metrics and use them to identify areas for improvement.
• You can manage several vacancies at once and prioritise effectively.

Experience recruiting Customer Support or multilingual specialists, hiring across international markets, or working in outsourcing / BPO would be a plus.
 

You’ll enjoy being part of our Talent Acquisition team if you share our values:

• Agility: You enjoy a dynamic environment, adapt to change, and feel motivated by new challenges.
• Ownership: You take responsibility from start to finish and understand how your ideas and actions shape the final result.
• Excellence: You’re eager to learn, share your expertise with the team, and dig deeper when you don’t yet understand how something works.
   

Working at EverHelp means:

• The opportunity to join a Ukrainian company and support our country’s economy.
• The option to work fully remotely.
• 20+ days of annual leave and unlimited sick leave.
• Medical insurance and 10 additional Healthcare days off to rest and recharge, plus access to a company doctor and psychologist.
• Continuous learning and development, both within the team and individually, with reimbursement for conferences, webinars, and professional courses.
• A professional team ready to share its expertise, internal communities, and team activities.
• Corporate discounts on gym memberships and a wide range of services beyond fitness.
   

Send us your CV and join EverHelp!

Рекрутинг в EverHelp за останні 3 роки виріс з 1 людини до команди з 9 спеціалістів. Разом із бізнесом масштабуються і наші задачі, тому ми шукаємо ще одного Talent Sourcer, який посилить команду.

EverHelp - це команда професіоналів, яка розвиває аутсорсингову службу підтримки для багатьох клієнтів по всьому світу в наростальному темпі: проєкт створено у 2021 році, але за останній рік ми виросли на 82%. Наразі наші співробітники знаходяться у безпеці, ми зберегли усі робочі місця, на додаток - продовжуємо посилювати нашу команду і зберігати Retention Rate на рівні не нижче 90%.

У 2026 році EverHelp отримала 9 міжнародних відзнак як роботодавець. Компанія виборола 1 місце в Top 30 Inspiring Workplaces у Європі, стала №1 роботодавцем серед європейських компаній з штатом від 500 до 4999 працівників та отримала Best-in-Class визнання у 6 спеціальних категоріях: Культура та Мета, Лідерство, Інклюзивність та Приналежність, Добробут, Голос Працівника та Досвід Працівника. EverHelp також увійшла до списку 28 Best Places to Work за версією Business Intelligence Group - міжнародної премії, що відзначає компанії з сильною культурою та комфортним робочим середовищем.

Наша позиція:

• Ми проти війни та невиправданої агресії,
• Ми евакуювали співробітників компанії та їх близьких із зон бойових дій, допомогли в пошуку житла і забезпечили фінансовою підтримкою,
• Забезпечили всю команду мобільними станціями та батареями,
• Ми продовжуємо стабільно працювати для майбутнього України.

Основний фокус позиції - це пошук кандидатів для Customer Support напрямів у різних країнах та за різними мовами: German, Italian, Spanish, Dutch та іншими. Ми шукаємо бажання тестувати різні канали та інструменти, працювати з новими географіями й поступово самостійно будувати стратегію пошуку.
 

Ти будеш:

• шукати кандидатів на Customer Support, Quality Control та Team Lead позиції;
• працювати з різними країнами, ринками та мовними напрямами;
• будувати пошук під конкретну вакансію: визначати цільовий профіль, географію та канали пошуку;
• працювати в парі з рекрутером - спілкуватись щодо профілю, результатів пошуку та наступних кроків;
• використовувати AI для оптимізації сорсингу;
• працювати з LinkedIn Sales Navigator, Apollo, Heyreach, ATS та іншими інструментами.

Про тебе:

• маєш від 1 року досвіду саме в сорсингу в IT-компанії або агенції;
• володієш англійською на рівні B2 або вище;
• маєш досвід активного пошуку кандидатів на різних платформах;
• знаєш Boolean та X-Ray пошук і вмієш самостійно будувати пошукові запити;
• працював/ла з LinkedIn Sales Navigator;
• можеш працювати з кількома вакансіями одночасно та швидко перемикатися між ними;
• не зупиняєшся, якщо перший пошуковий запит не дає результату, а шукаєш альтернативні підходи;
• цікавишся новими інструментами, AI та способами зробити сорсинг ефективнішим;
• комфортно працюєш у динамічному середовищі, де географії, пріоритети та вимоги можуть змінюватися.

Буде плюсом:

• досвід міжнародного сорсингу;
• досвід пошуку Customer Support, Sales або інших non-tech спеціалістів.

Робота в EverHelp - це:

• можливість долучитись до української компанії та допомагати економіці нашої країни;
• можливість працювати повністю віддалено;
• 20+ днів відпустки й лікарняні без обмежень;
• медичне страхування і +10 додаткових Healthcare вихідних для відновлення свого стану і ресурсів, корпоративний лікар і психолог;
• постійне навчання та розвиток як в команді, так і індивідуально (компенсація конференцій, вебінарів, професійних курсів);
• професійна команда спеціалістів, які готові ділитися своєю експертизою, внутрішні спільноти й командні активності;

• корпоративні знижки на абонементи в тренажерні зали й на широкий спектр послуг не про спорт.
   

  Відправляй своє CV і приєднуйся до EverHelp.

Рекрутинг в EverHelp за останні 3 роки виріс з 1 людини до команди з 9 спеціалістів. Разом із бізнесом масштабуються і наші задачі, тому ми шукаємо ще одного Talent Sourcer, який посилить команду.

EverHelp — це команда професіоналів, яка розвиває аутсорсингову службу підтримки для багатьох клієнтів по всьому світу в наростальному темпі: проєкт створено у 2021 році, але за останній рік ми виросли на 82%. Наразі наші співробітники знаходяться у безпеці, ми зберегли усі робочі місця, на додаток - продовжуємо посилювати нашу команду і зберігати Retention Rate на рівні не нижче 90%.

У 2026 році EverHelp отримала 9 міжнародних відзнак як роботодавець. Компанія виборола 1 місце в Top 30 Inspiring Workplaces у Європі, стала №1 роботодавцем серед європейських компаній з штатом від 500 до 4999 працівників та отримала Best-in-Class визнання у 6 спеціальних категоріях: Культура та Мета, Лідерство, Інклюзивність та Приналежність, Добробут, Голос Працівника та Досвід Працівника. EverHelp також увійшла до списку 28 Best Places to Work за версією Business Intelligence Group - міжнародної премії, що відзначає компанії з сильною культурою та комфортним робочим середовищем.

Наша позиція:

• Ми проти війни та невиправданої агресії,
• Ми евакуювали співробітників компанії та їх близьких із зон бойових дій, допомогли в пошуку житла і забезпечили фінансовою підтримкою,
• Забезпечили всю команду мобільними станціями та батареями,
• Ми продовжуємо стабільно працювати для майбутнього України.
   

Основний фокус позиції це пошук кандидатів для Customer Support напрямів у різних країнах та за різними мовами: German, Italian, Spanish, Dutch та іншими. Це не позиція, де ти просто отримуєш вакансію та готовий запит для пошуку. Ми шукаємо бажання тестувати різні канали та інструменти, працювати з новими географіями й поступово самостійно будувати стратегію пошуку.
 

Ти будеш:

• шукати кандидатів на Customer Support, Quality Control та Team Lead позиції;
• працювати з різними країнами, ринками та мовними напрямами;
• будувати пошук під конкретну вакансію: визначати цільовий профіль, географію та канали пошуку;
• працювати в парі з рекрутером - спілкуватись щодо профілю, результатів пошуку та наступних кроків;
• використовувати AI для оптимізації сорсингу;
• працювати з LinkedIn Sales Navigator, Apollo, Heyreach, ATS та іншими інструментами.
   

Про тебе:

• маєш від 1 року досвіду саме в сорсингу в IT-компанії або агенції;
• володієш англійською на рівні B2 або вище;
• маєш досвід активного пошуку кандидатів на різних платформах;
• знаєш Boolean та X-Ray пошук і вмієш самостійно будувати пошукові запити;
• працював/ла з LinkedIn Sales Navigator;
• можеш працювати з кількома вакансіями одночасно та швидко перемикатися між ними;
• не зупиняєшся, якщо перший пошуковий запит не дає результату, а шукаєш альтернативні підходи;
• цікавишся новими інструментами, AI та способами зробити сорсинг ефективнішим;
• комфортно працюєш у динамічному середовищі, де географії, пріоритети та вимоги можуть змінюватися.
   

Буде плюсом:

• досвід міжнародного сорсингу;
• досвід масового найму;
• досвід пошуку Customer Support, Sales або інших non-tech спеціалістів.
   

Робота в EverHelp - це:

• можливість долучитись до української компанії та допомагати економіці нашої країни;
• можливість працювати повністю віддалено;
• 20+ днів відпустки й лікарняні без обмежень;
• медичне страхування і +10 додаткових Healthcare вихідних для відновлення свого стану і ресурсів, корпоративний лікар і психолог;
• постійне навчання та розвиток як в команді, так і індивідуально (компенсація конференцій, вебінарів, професійних курсів);
• професійна команда спеціалістів, які готові ділитися своєю експертизою, внутрішні спільноти й командні активності;
• корпоративні знижки на абонементи в тренажерні зали й на широкий спектр послуг не про спорт.
   

Відправляй своє CV і приєднуйся до EverHelp.