Jobs Account Manager

dNovo Group is a Toronto-based digital marketing agency operating since 2011. We work with clients in the legal, medical, and construction industries, delivering a full 360-degree digital marketing approach.

We are looking for a Senior Technical Account Manager who can lead client relationships, own SEO strategy, oversee website launches, and act as the bridge between clients and our technical teams.

This is a senior client-facing role, not a pure support or traditional account management position. The ideal candidate combines strong account management skills with practical knowledge of SEO, website launches, WordPress, DNS, tracking, and common web-related issues.

Key Responsibilities

Client Relationship Leadership

• Serve as the primary strategic point of contact for assigned clients
• Lead regular client meetings, strategy sessions, and performance reviews
• Maintain consistent, proactive communication
• Respond to inbound client inquiries within 2 business hours during EST business hours
• Manage client expectations and resolve issues professionally
• Build long-term trusted relationships
• Ensure overall client satisfaction and retention

Strategy, Planning & Performance Ownership

• Develop and oversee SEO strategies aligned with client business goals
• Create clear digital marketing plans, including priorities, timelines, deliverables, KPIs, and recommended next steps
• Communicate strategies effectively through meetings, reports, and ongoing client updates
• Conduct advanced keyword research and content planning
• Identify technical SEO opportunities and growth areas
• Perform website audits and provide actionable recommendations
• Monitor rankings, traffic, leads, and engagement metrics
• Deliver clear and insightful performance reports
• Ensure implementation quality across internal teams

Website Launch & Web Project Support

• Oversee website launches from kickoff through go-live
• Act as the strategic bridge between clients and internal web project managers
• Review websites before launch to ensure alignment with approved scope, brand standards, SEO requirements, and marketing goals
• Coordinate launch timelines, communication, and stakeholder expectations
• Support pre-launch and post-launch client communication
• Assist with redirect planning, launch checklists, and post-launch monitoring

Technical Ownership

• Serve as the first point of contact for website-related technical questions and issues
• Troubleshoot common website, hosting, DNS, SSL, email, and tracking issues
• Coordinate with developers and technical teams to resolve issues efficiently
• Verify analytics, conversion tracking, redirects, and technical SEO implementations
• Assist clients during website migrations and launch-related technical activities
• Communicate technical concepts clearly to non-technical clients

Guidelines & Process Development

• Create and maintain written guidelines for web project managers and development teams
• Build SOPs and repeatable processes for website launches
• Develop and maintain pre-launch checklists, QA procedures, redirect planning processes, DNS handoff procedures, and launch communication standards
• Continuously improve internal workflows and client experience

Qualifications

• 3+ years of experience as an Account Manager within a digital marketing agency
• Proven experience managing digital marketing clients in an agency environment
• Strong hands-on knowledge of SEO strategy and execution
• Deep understanding of keyword research, technical SEO, and content optimization
• Experience managing or supporting website projects from kickoff to launch
• Working knowledge of WordPress, DNS, SSL certificates, website hosting environments, email deliverability, and website launch processes
• Ability to identify and troubleshoot common website and tracking issues
• Experience with Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, and related marketing tools
• Experience with project management platforms such as Asana, Monday.com, ClickUp, or similar tools
• Excellent English communication and presentation skills
• Strong analytical and problem-solving abilities
• Highly organized, detail-oriented, and proactive
• Ability to manage multiple client accounts in a fast-paced agency environment
• Consistent availability during EST business hours (9 AM–6 PM EST).

What We Offer

• Competitive salary
• Long-term career opportunity
• Supportive international team
• Performance-driven culture
• Ongoing professional development and training
• Opportunity to work with a diverse portfolio of growing businesses across North America

No agencies, please. We are looking for a full-time long-term team member.

For our partner BigD, the iG Leader in LATAM 2025, we are looking for a Junior CRM Manager. 

About Company:
 

BigD is a fast-growing iGaming operator with top-performing brands across LATAM. We combine strong product expertise with data-driven decision-making and deliver exceptional player experience across multiple regions.
 

The team brings together professionals from CRM, product, marketing, technology, and analytics, working collaboratively to build a scalable and high-performance ecosystem. At BigD, employee contributions are valued, decision-making processes are efficient, and tangible growth opportunities are provided.

The company is currently seeking a proactive Junior CRM Manager to optimize user engagement, retention, and overall LTV across its global brands.

Key Responsibilities

• Manage lifecycle communications across email, SMS, web-push, and in-app channels.
• Work daily with Greytech
• Create, set up, and launch CRM campaigns and automated flows.
• Develop content and promo strategies for different user segments.
• Execute A/B tests to optimize OR, CTR, CR, and overall efficiency.
• Build user segmentation and personalize communication flows.
• Collaborate with Product, Marketing, and BI teams to drive retention KPIs.
• Analyze campaign performance and propose improvements.
• Work with domains: setup, monitoring, and maintenance of domain health for email deliverability.

Requirements

• 1+ years of experience as CRM Manager / CRM Coordinator / Retention Specialist.
• Understanding of iGaming and the online casino player lifecycle.
• Experience managing email, SMS, web-push campaigns and automated flows.
• Knowledge and hands-on experience working with domains (DNS settings, domain warm-up, deliverability basics).
• Basic HTML knowledge for editing email templates.
• Ability to work with graphic editors (simple template adjustments).
• Analytical thinking, attention to detail, and time-management.
• English — Intermediate+
   

Company Offers

• Work with top experts in the iGaming industry.
• Stable remuneration in USDT + benefits package:
  • 21 days of annual leave & Public holidays
  • Paid sick leave
  • Compensation for courses & professional development
• Fully remote work — from any country.
• Fast decision-making, minimal bureaucracy, modern tools.

• Opportunity to grow within an international, multicultural team.

  We are waiting for you in cool ambitious team😉

Join us - a global leader in marketing solutions on platforms like Facebook and Google!

We offer a flexible schedule that includes remote evening, daytime, and weekend shifts.

Allowing you to keep things fresh and varied. 

Requirements:

• 2+ Years Prior experience in customer support, preferably in the affiliate marketing field.
• Experience in affiliate marketing or previous experience with ad launches will be a great advantage.
• B2 English level or above, both written and verbal.
• Strong communication skills and a genuine commitment to delivering outstanding service.
• Proven ability to take initiative and resolve issues independently.

Responsibilities:

• Provide prompt, effective support aligned with company standards via chat, with demo calls upon request.
• Manage ad accounts by monitoring status and balances, handling appeals, and processing ID reviews.
• Work closely with other departments to resolve customer queries efficiently.
• Identify areas for improvement to enhance customer experience and streamline processes.

We Offer:

🌍 Remote work from anywhere 🌴 Unlimited paid vacation days

⏱ Evening, daytime, and weekend shifts. 🤒 10 paid sick days 🗣 English classes 📚 Take part in conferences worldwide

DMT Business Development is a leading B2B lead generation and appointment setting agency. We create tailored & effective strategies for clients based on their needs and goals. Our team generated over 2m leads for hundreds of clients and booked 10k+ appointments with businesses of any scope.

Currently we have an open vacancy for Customer Success Manager.

Working conditions:
 

• Working hours: Monday-Friday, 2 PM to 10 PM (Kyiv time);
• 20 paid vacation days per year and company events.
• A young and friendly team environment.
• Benefits include company guarantees, bonuses, and corporate event.
  
  Responsibilities:
   
• Interact with existing customers;
• Get new projects started and develop strategies, manage campaigns;
• Organize customer service at the highest level;
• Assign tasks to the members of the team;
• Cooperate with other teams to reach goals;
• Provide feedback to the client about the work done;
• Ensure high team performance;
• Get feedback and scores from clients;
• Handle complaints and issues;
• Analyze the success of the project, search for the ways to improve company’s performance.
  
  Requirements:
   
• Experience working in an equivalent position (preferably);
• Excellent communication skills;
• Advanced written and spoken English;
• Good understanding of how to work with clients;
• Experience working with native English speakers.
  
   We aim to build a team of like-minded people who strive to show great results and are ready to tackle the challenges of the dynamic market!

Hey there! 👋

Due to ongoing growth, Gamzix is looking for a Senior B2B Account Manager  to drive and support partnership initiatives in the iGaming industry. This is a unique opportunity to work with global operators, shape high-impact strategic partnerships, and directly contribute to the growth of a fast-scaling, innovative gaming company. You will gain international exposure, collaborate with senior stakeholders, and play a key role in expanding Gamzix’s presence across multiple markets.

Responsibilities:

• Assist in managing relationships with aggregators, platforms, and major operators; act as a first point of contact for partners on a daily basis
• Provide commercial and contract support:
  • Assist in preparation and follow-up of distribution agreements, NDAs, and amendments
  • Track contract timelines, renewals, and compliance requirements
  • Collect and organize partner documentation
• Work with CRM systems (create and maintain customer information)
• Prepare and deliver performance reports for Senior Partnership Managers
• Gather and flag partner feedback to support product and service improvements
• Support Senior Partnership Managers in client communication, including:
  • scheduling monthly meetings
  • coordinating expo meetings and event logistics
  • maintaining regular partner communication and updates
• Manage incoming partnership inquiries from the company website

Requirements:

• 2+ years of experience in iGaming, partnerships, business development, or account management (internships are also considered) - MUST
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills in English (B2+); additional languages (Spanish, Ukrainian, etc.) are a plus
• Basic understanding of iGaming products (slots, GGR, RNG, platforms, etc.) is a must
• Proficiency in MS Excel / Google Sheets and CRM tools (e.g., Monday, HubSpot, or similar)
• High attention to detail, strong sense of responsibility, and a proactive attitude

What we offer:

• Market-level salary in the IT/Gaming industry
• 7-hour working day (10:00–18:00, including lunch break)
• Hybrid work model in Warsaw or fully remote for other locations
• Relocation support to Warsaw
• Home office compensation
• Paid sick leave (up to 10 working days per year)
• Paid time off: 18 vacation days + 10 additional days off + public holidays
• Medical insurance
• Sports compensation
• Psychological support services
• Annual performance review
• Professional development support (courses, training, certifications)
• Corporate English classes (Business or General)
• Referral bonus program
• Buddy Program
• Internal Gamzix Store (earn coins and exchange for branded gifts)
• Corporate team-building activities
• Open and transparent communication, accessible C-levels, and a friendly team environment

Account Executive | Remote 

We’re looking for a high-performing Account Executive to drive enterprise growth for a leading OKR and strategy execution platform used by 3,000+ organizations globally. This is a full-cycle, execution-focused enterprise sales role with real ownership and growth potential. You will lead complex deals, engage senior stakeholders, and help scale our transition from product-led growth to a more enterprise-driven sales motion.

Salary: Competitive, discussed individually

Format: Full-time, Remote (Europe preferred; worldwide considered, except Russia and Belarus)

About the Role and the Project:

We’re building a B2B SaaS platform that helps organizations align strategy and execution through OKRs and KPIs — integrated with tools like Jira, Confluence, Salesforce, as well as our standalone platform. As an Account Executive, you will play a critical role in expanding our global enterprise presence, owning the full sales cycle and driving revenue growth across key markets (EU, US, LATAM, APAC). You will work closely with BDRs, Marketing, and Product teams to build a scalable and predictable enterprise sales engine.

Key Responsibilities:

• Own the full sales cycle: prospecting → discovery → demo → negotiation → close

• Manage complex, high-value enterprise deals with multiple stakeholders

• Lead consultative conversations with C-level, Strategy, Operations, and HR leaders

• Conduct deep discovery to identify business challenges and execution gaps

• Translate customer needs into clear product value and measurable outcomes

• Build and manage a strong global pipeline across multiple regions

• Drive consistent revenue generation and achieve quota targets

• Collaborate with BDRs on pipeline generation and opportunity development

• Partner with Marketing to refine messaging and campaigns

• Maintain accurate CRM data (HubSpot) and track key sales metrics

• Continuously improve sales processes based on performance insights

Key Qualifications:

• 2–6+ years of experience in B2B SaaS sales (enterprise or mid-market)

• Proven track record in full-cycle / closing roles

• Experience selling to senior stakeholders and decision-makers

• Strong consultative or solution-selling skills

• Ability to manage complex sales cycles and multiple deals simultaneously

• Strong communication and negotiation skills

• High level of ownership and results-driven mindset

Nice-to-Have:

• Experience selling OKR / KPI / performance management solutions

• Understanding of strategy execution frameworks

• Experience working across international markets

• Familiarity with CRM tools (HubSpot or similar)

• Experience in scaling sales processes or GTM motions

Benefits:

• Direct impact on revenue and company growth

• Opportunity to shape enterprise go-to-market strategy

• Exposure to global enterprise sales and markets

• Competitive salary + performance-based bonuses

• Flexible schedule and remote work format

• Team of 20+ professionals across Marketing, Product, Engineering, and Leadership

• High level of ownership and autonomy

We are looking for an experienced Broker Manager / Affiliate Account Manager to join our team and help scale partnerships with Crypto and CFD brokers worldwide.

Our company specializes in high-volume lead generation and traffic arbitrage. In this role, you will be responsible for building strong broker relationships, negotiating profitable commercial terms, and optimizing lead distribution to maximize revenue and performance.

This position is ideal for someone who understands the Crypto/CFD affiliate ecosystem, enjoys negotiations, and can combine commercial thinking with data-driven decision-making.

Responsibilities

• Manage and grow relationships with Crypto and CFD brokers.
• Negotiate and optimize commercial agreements (CPA, CPL, Hybrid models).
• Increase broker caps, improve payouts, and maximize deal profitability.
• Monitor lead quality, conversion performance, and broker feedback.
• Allocate and distribute traffic based on GEO performance and broker demand.
• Optimize lead routing and rotation to maximize revenue.
• Analyze rejected leads and implement recovery/recycling strategies.
• Work closely with internal teams to improve lead monetization and operational efficiency.

• Track broker performance and identify new growth opportunities.

   

Requirements

• 1+ years of experience in Crypto, Forex, CFD, or Affiliate Marketing industries.
• Strong understanding of broker operations, lead generation, FTDs, and conversion funnels.
• Experience negotiating commercial terms with brokers, networks, or affiliate partners.
• Knowledge of lead distribution systems, APIs, S2S postbacks, and traffic routing logic.
• Strong analytical mindset and ability to make data-driven decisions.
• Excellent communication and relationship-building skills.

• Fluent English (written and spoken).

   

Nice to Have

• Existing network of Crypto/CFD brokers or affiliate partners.
• Experience with affiliate CRMs and lead distribution platforms.

• Understanding of media buying, traffic arbitrage, or performance marketing operations.

   

What We Offer

• Competitive fixed salary.
• Attractive performance-based commission structure.
• Fully remote work environment.
• Opportunity to work with high-volume traffic and leading brokers in the industry.
• Fast-paced environment with significant growth potential.

• Direct impact on company revenue and business development.

   

If you have experience in Crypto/CFD affiliate marketing and enjoy both negotiations and performance optimization, we'd love to hear from you.

Natural Links is a globally recognized SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

Why This Role Matters
 
As a Support / Account Manager, you are at the center of our client relationships. Your role is critical in ensuring projects are delivered on time, aligned with client goals, and executed to the highest standard. You:
 

• Build strong, trust-based relationships with clients
• Ensure seamless project execution and client satisfaction
• Directly influence client retention, long-term partnerships, and the growth of Natural Links
• Foster a culture of transparency, accountability, and collaboration across the team

Your work shapes how clients experience Natural Links and directly impacts our reputation as a trusted SEO partner worldwide.
 
Key Responsibilities
 
 

• Act as the primary point of contact for existing clients via video calls, email, live chat, and messenger platforms
• Ensure the timely and successful delivery of solutions aligned with client goals
• Monitor project performance and profitability using key metrics, making strategic adjustments when needed
• Stay updated on industry trends to improve client and project management approaches
• Collaborate with internal teams to resolve technical or operational issues efficiently
• Lead regular internal meetings to communicate project updates and collect feedback
• Manage ongoing communication with clients, including:
  • Sharing promotional offers and service updates
  • Discussing new orders and clarifying specific requirements
     

Requirements
 
 

• Minimum 1.5 years of experience in a Support Manager role; experience in Project or Account Management is highly preferred
• Excellent English communication skills (written and verbal)
• Strong interpersonal skills with the ability to build trust and rapport with clients and teams
• Exceptional organizational and time management skills with great attention to detail
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Strong analytical thinking and problem-solving skills
• Motivation to learn, adapt, and grow in a dynamic digital environment
   

Preferred Skills & Qualities
 
 

• Familiarity with SEO practices
• Experience working with clients from fast-evolving or regulated industries, such as fintech, SaaS, iGaming, or crypto
• Proficiency in Google Sheets / Excel
• Hands-on experience with CRM platforms (preferably Pipedrive)
• Highly responsible, proactive, detail-oriented, and accountable
   

What We Offer
 
 

• Competitive salary with quarterly growth opportunities based on performance
• Flexible working hours focused on results (no micro-management)
• Clear career progression paths in a fast-growing company
• Full support for professional development, training, and education
• A friendly and collaborative team culture built on mutual support and open communication
• Performance-based monthly bonus tied to overall company revenue, reflecting your impact
   

Be part of our success story and help businesses achieve top Google rankings through ethical and effective SEO. Join us, grow with us, and make your mark in the digital marketing industry.

 

The role

You'll be one of the first Account Managers we hire. You take ownership of a portfolio of ~50–75 paying customers — your job is to keep them happy, grow their revenue, and convert hot inbound leads into new paying accounts. You'll work directly with the Head of Customer Growth and the founders.
 

What you own

• Customer portfolio health — your assigned accounts stay active, healthy, and growing
• Expansion revenue — upgrades to higher plans, additional channels (WhatsApp / RCS / SMS), additional sender names
• Retention — proactively identify at-risk accounts, run save calls, recover them
• Referrals — turn happy customers into a referral pipeline
• Inbound conversion — hot leads that come in via our chat / website land on your desk; you discover, qualify, demo, and close
   

You're a fit if

• 2+ years in B2B SaaS Customer Success, Account Management, or Sales (NOT support / consulting / agency)
• Strong written and spoken English (C1+) — daily calls with US customers
• Comfortable with API / developer products (you don't code, but you understand what our customers build)
• Data-driven — you can read a CRM dashboard, articulate why a metric is moving, prioritize accordingly
• Self-starter — small team, no micromanagement
• Open and curious about AI tools  — we use them daily. 

Nice to have

• Worked at an API / infrastructure / dev tools SaaS 
• Direct experience with US-based B2B SaaS customers
• Already using AI tools in customer-facing workflows

What we offer

• $2,000 base + performance bonus (OTE $3,000 from Month 4)
• Remote. Direct collaboration with founders and Head of CS
• Modern stack
• Real ownership: your accounts, your numbers, your impact

Adwa is a team of innovators with deep expertise in delivering customized business solutions in the IT sector. We are looking for an outgoing extrovert and a communication skills guru to join us for inspiring projects and unlimited opportunities. Our passion for teamwork and ability to create exceptional experiences for our clients is the key to a successful future.
So, let’s get ready to rewrite the rules of the IT world!

Requirements:

• English proficiency at B2 level or higher;
• Experience in the gambling industry;
• Client-oriented mindset, empathy;
• Previous language practice at work (both verbal and written);
• Understanding of sales.
   

Responsibilities:

• Communicating with clients via email, chat, and phone (in the future);
• Diligent management of the CRM system;
• Providing high-quality service and transferring potential clients to the retention team;
• Meeting assigned plans and targets;
• Constantly improving expertise (we have a coach who is always happy to help).
   

We offer:

• 24 paid vacation days and three weeks of sick leave;
• National holidays — on-call mode for queries, if any;
• 2 Day Offs per year;
• Remote work: Mon – Fri (9:00 AM – 6:00 PM Kyiv time);
• Corporate English lessons, 75% compensation for relevant courses;
• If needed, we provide equipment (after the probation period);
• We operate without micromanagement — we trust each of our specialists, and all team members are open for communication.

Ever wanted to be the person who directly influences how millions in traffic are monetized?

Where every negotiation can increase revenue, every routing decision impacts profitability, and every broker relationship can unlock new growth opportunities?

Do you understand how the Crypto, Forex, and CFD affiliate ecosystem works behind the scenes? Can you negotiate higher payouts, optimize lead distribution, manage broker relationships, and think commercially while making data-driven decisions every day?

If you're equally comfortable discussing deal structures with brokers and analyzing lead flow performance dashboards, this role may be exactly what you're looking for.

About the Company

We are an international performance marketing company operating in the Crypto, Forex, and CFD affiliate marketing space.

Our business is built around large-scale lead generation and traffic arbitrage across multiple GEOs and acquisition channels. We work with leading brokers and financial advertisers worldwide, constantly optimizing traffic distribution, deal structures, and monetization strategies to maximize performance.

We move fast, make decisions based on data, and value people who can combine relationship management, commercial thinking, and operational execution.

The Role

We're looking for an experienced Broker Manager / Affiliate Account Manager to join our team full-time.

This is not a traditional account management position.

You'll be responsible for managing broker relationships, negotiating commercial terms, optimizing lead distribution, increasing monetization efficiency, and ensuring that every lead generated delivers maximum value to the business.

What You'll Do

• Build and maintain strong relationships with Crypto, Forex, and CFD brokers
• Negotiate and optimize commercial agreements, including CPL, CPA, and Hybrid models
• Identify opportunities to increase payouts, traffic caps, and overall account profitability
• Monitor lead quality, conversion performance, and broker feedback on a daily basis
• Manage lead distribution across multiple brokers, balancing GEOs, capacities, and performance metrics
• Implement strategies to recover and redistribute rejected leads, minimizing traffic waste
• Coordinate with media buying, operations, and technical teams to ensure smooth lead delivery and campaign performance
• Resolve operational issues related to lead acceptance, tracking, integrations, and broker capacity
• Identify new broker partnerships and support the onboarding of new accounts
• Track key performance metrics and provide recommendations to improve monetization and operational efficiency

What You Bring

• 1–2+ years of experience in Crypto, Forex, CFD, or affiliate marketing
• Strong understanding of broker operations, lead generation, and FTD funnels
• Experience managing advertiser, broker, or affiliate relationships
• Proven negotiation skills and a commercial mindset
• Ability to analyze performance data and make revenue-driven decisions
• Understanding of lead distribution systems, APIs, S2S postbacks, and traffic routing logic
• Strong English communication skills
• Ability to work independently in a fast-paced environment

Nice to Have

• Existing network of Crypto/CFD brokers
• Experience with affiliate CRMs or lead distribution platforms
• Background in media buying, traffic arbitrage, or performance marketing
• Experience working with high-volume lead generation campaigns

What You Get

• Remote Full-Time Position: Work from anywhere with an international team.
• Performance-Based Compensation: Competitive base salary plus commission tied directly to business results.
• High Revenue Impact: Your decisions directly affect company profitability and growth.
• Fast-Paced Industry: Work in one of the most dynamic sectors within performance marketing.
• Career Growth: Opportunity to grow into Head of Broker Relations, Commercial Director, or Business Development leadership roles.
• International Environment: Collaborate with brokers, advertisers, and internal teams across multiple markets worldwide.

Ready to Drive Revenue Through Smart Partnerships?

If you understand the Crypto and CFD ecosystem, enjoy negotiations, think commercially, and know how to maximize value from every lead and every broker relationship—

👉 Apply now and help scale a high-performance affiliate marketing business.

Шукаємо Affiliate Manager для роботи з in-app трафіком (mobile apps, SDK networks, DSP, direct publishers).

Що потрібно робити:

• Пошук та розвиток affiliate-партнерів у mobile/in-app
• Запуск, оптимізація та масштабування кампаній
• Робота з CPI / CPA / RevShare моделями
• Аналіз CR, ARPU, LTV, ROI, retention
• Робота з AppsFlyer / Adjust
• Контроль якості трафіку та антифрод
• Узгодження кап, ставок та ексклюзивів
• Співпраця з BI, media buying та product team

Вимоги:

• 1+ рік досвіду в affiliate/mobile marketing
• Розуміння mobile performance marketing
• Досвід з AppsFlyer / Adjust
• Розуміння attribution, postback, deep links
• Навички комунікації та переговорів
• English для роботи з партнерами

Що пропонують:

• Великі бюджети
• Remote формат
• Вплив на розвиток напрямку
• Можливість будувати власну команду

TechBlaze is a well-established international AdTech company developing advanced white-label solutions: SSP, DSP, and AdExchange.

They started the journey 7 years ago as a venture-backed project, and for the past 2 years, they have been operating as a fully independent company. Their business is actively scaling, doubling in size every year, and today our team counts over 100 professionals.

They work with the global market (the US, Europe, LATAM), and their ICP includes top-tier American and international companies, publishers, and DSP clients that work with high-level brands.

They have clearly established processes and a portfolio of ~60 stable clients, so you will be joining a structured, system-driven business rather than a chaotic startup.

Right now, TeqBlaze is expanding their Client Service team and looking for an autonomous Technical Support Specialist. This is a purely reactive role: no cold outreach, sales targets, or upselling involved. Your primary focus will be high-quality technical troubleshooting and client assistance.

What you will be doing:

• act as the primary point of contact for B2B clients, building and maintaining strong working relationships;
• communicate with partners via Slack, email, and Google Meets;
• investigate and resolve technical and operational issues reported by clients;
• create bug reports and technical tasks in Jira, monitor deadlines, and keep clients updated on progress;
• guide clients through platform features and settings, consulting them on AdTech best practices;
• actively collaborate with the technical (Dev), product, and growth teams to ensure fast case resolution.

Your background:

• 1+ year of experience in AdTech (DSP, SSP, programmatic ecosystem);
• 2+ years of experience in technical support or a similar role;
• fluent written and spoken English for confident day-to-day calls;
• readiness to work evening shifts (from 2:00pm to 11:00pm or 3:00pm to 12:00am) to overlap with client hours in the US and LATAM markets;
• proficiency in Excel / Google Sheets for data analysis;
• ability to explain complex technical concepts in a simple and clear manner, strong team spirit, and excellent multitasking/prioritization skills.

Nice to have:

• direct experience working with B2B clients;
• knowledge of Spanish at any level.

TeqBlaze offers:

• fully remote work within Ukraine or the EU, with optional office access in Kyiv or Lviv;
• work with international clients and well-known brands across global markets;
• paid vacation and sick leaves, and covered medical insurance;
• hands-on experience with large-scale programmatic products and cutting-edge advertising technologies;
• participation in team building activities, corporate parties with colleagues beyond work.

Let`s talk.

SmartyAds is a product IT company in the AdTech industry. 

They specialize in programmatic advertising and develop their own ecosystem of products: SSP, DSP, and AdExchange. The platform is connected to more than 200 SSPs and DSPs worldwide.

Their largest and most established product is AdExchange. DSP is currently growing very fast and has become a real rising star for us. SSP is currently the smallest direction, but they are now actively relaunching and scaling it.

They are a relatively small but very dynamic company with around 50 people on the team. Most of the team is Ukrainian, though they already have some international colleagues as well (for example, Ramiro from Latin America).

All products are proprietary in-house developments. The company works exclusively with mainstream traffic and operate in white hat niches globally: USA, LATAM, Europe, and other markets.

They are looking for a strong, autonomous, and driven Account Manager to reinforce their team, help balance the workload, and elevate client relations to the next level. They need a natural communicator who loves proactive connection, knows how to find common ground with partners worldwide, and is ready to directly impact business results through excellent account performance.

What you’ll be doing:

• manage a portfolio of active DSP and SSP partners. Your focus will be on proactively developing cooperation, spotting upsell opportunities, and driving budget growth — not just maintaining contact;
• deep dive into key platform metrics, find growth areas, and implement optimizations on the fly;
• handle Excel analytics and manage traffic or billing discrepancies like a pro;
• take care of technical setups for new integrations, configure endpoints, and handle the initial triage/escalation of tech issues.

What we are looking for:

• 2+ years in Account Management or Customer Success within an AdTech company, with direct experience handling both DSP and SSP partners;
• a solid practical understanding of the OpenRTB protocol (bid request/response structure, auction mechanics, and key objects: device, app, site, imp);
• a genuine passion for numbers: you can independently interpret platform data and spot drops, spikes, and their root causes using Excel/Google Sheets;
• upper-Intermediate English or higher (most of our communication is in English);
• high autonomy (we hate micro-management), strong organizational skills for a large portfolio, and a clear orientation toward results. We are looking for an established specialist, not a junior.

Nice to have:

• hands-on experience with ad server admin panels e.g., Springserve, Magnite, Xandr) or proprietary SSP/DSP platforms;
• familiarity with privacy frameworks (GDPR/TCF, GPP, COPPA, LMT/DNT signals);
• knowledge of specific programmatic formats (Video, CTV, or Mobile);
• experience with CRMs (Salesforce, HubSpot) and traffic quality verification tools (Pixalate, Human, DV, etc.).

SmartyAds offers:

• fully remote, hybrid, or from our comfortable offices in Kyiv, Lviv, or Lisbon;
• medical insurance, sports compensation, paid vacation, and paid sick leave;
• learning budget for courses and conferences, plus access to our digital corporate library;
• compensation for ChatGPT and other AI tools to optimize your workflow;
• out-of-office parties, team buildings, sports events, and cool corporate gifts.

Let`s talk.

We are a payment intelligence company operating in the high-risk/iGaming space. Through a global network of 2,000+ testers, we help operators understand how their payment flows actually perform across local markets.

Our mission is to bring transparency to global payments and remove friction from real user transactions.

We are looking for an Account Manager to work with international clients, support ongoing communication, and help grow long-term partnerships.

The ideal person knows how to build trust quickly, maintain strong relationships, and naturally identify upsell opportunities.
 

What You’ll Do

• Conduct intro and proposal calls with clients
• Build and maintain client relationships
• Support clients throughout the communication process
• Identify upsell and cross-sell opportunities
• Coordinate with internal teams
• Follow up with leads and ongoing conversations
• Maintain CRM and communication records
• Represent the company professionally on calls and in messaging
 

We’re Looking For Someone Who

• Has strong communication skills
• Feels confident on video calls
• Builds trust naturally
• Is organized and responsive
• Speaks fluent English and Russian
• Has experience in fintech, payments, iGaming, SaaS, affiliate marketing, or B2B client-facing roles
 

Nice to Have

• Experience in high-risk industries
• Account management or customer success background
• Upselling or retention experience
• Experience working with international clients
 

What We Offer

• Fully remote work
• International team and clients
• Fast-moving environment
• Growth opportunities inside the company
• Competitive compensation + bonuses

If this sounds like the kind of environment where you’d thrive, send us your CV and a short intro about yourself. We’d love to connect.