Jobs Customer/Technical Support
417
Customer Support Agent
$
TrueGroup
Verified Employer
Full Remote
·
Countries of Europe or Ukraine
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Product
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1 year of experience
·
English - B2
We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
HOW YOU WILL MAKE AN IMPACT
Provide professional and timely support to users via live chat and email
Handle player inquiries, complaints, and requests...
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62 views
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18 applications
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3d
Technical Customer Support Specialist
$$
B2BSoft
Top Employer
Responds Quickly
Full Remote
·
Countries of Europe or Ukraine
·
Product
·
1 year of experience
·
English - C1
Our requirements:
• Fluent/Advanced English (MUST!)
• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)
• Confident PC user with solid knowledge of Microsoft Windows
• Technical background or strong interest in exploring software and hardware products
• Strong organizational, training, and time-management skills
• Excellent communication and active listening abilities
• Understanding of conflict...
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298 views
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46 applications
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3d
Junior AML Officer
$
Adopy
Verified Employer
Responds Quickly
Full Remote
·
Ukraine
·
1 year of experience
·
English - B2
Job Responsibilities
Processing deposits, withdrawals and refunds based on the established policies and procedures
Ensuring compliance with the company’s anti-money laundering procedures
Assisting internally all departments with any issues to client funds
Performing other ad hoc tasks as requested
Record keeping of executed transactions
Identify potentially unusual, suspicious, or fraudulent transactions and refer these to the Compliance department
Reconciliation between bank accounts and PSP to CRM
Issue,...
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123 views
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33 applications
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3d
Client Solutions Manager
$
Авеб
Verified Employer
Responds Quickly
Full Remote
·
Countries of Europe or Ukraine
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0.5 years of experience
·
English - B1
Aweb is an internet marketing agency that has successfully promoted clients' sites since 2006 using search engine optimisation (SEO) and contextual advertising (PPC). We help clients see how effective Internet marketing can benefit and help their businesses grow.
We invite a client success manager with experience in digital marketing to join our team.
Main Tasks:
communicate with clients, build long-term trust relations;
analyse customer needs;
solve development tasks most optimally;
coordinate the...
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83 views
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21 applications
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3d
Senior Zendesk AI, Automation and Execution Lead
$$$$
N-iX
Verified Employer
Part-time
·
Full Remote
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Czechia, Spain, Poland, Portugal, Romania
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4 years of experience
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English - B2
Cleverbridge seeks a senior, hands-on Zendesk expert to accelerate execution of H1 2026 CXM roadmap initiatives. The focus is on implementing AI capabilities, expanding automation, increasing self‑service deflection, reducing manual workload, and driving measurable improvement in cost-to-contact metrics.
The primary focus will be on strategic roadmap initiatives and execution acceleration.
Responsibilities
The contractor will rapidly ramp up on the existing Cleverbridge Zendesk environment, including...
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45 views
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1 application
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4d
IT Support Specialist (with German)
$$$$
N-iX
Verified Employer
Full Remote
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Poland, Romania, Spain, Portugal
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3 years of experience
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English - B2
About the Client
Our client provides comprehensive operational support and a wide range of expert services to leading insurers, brokers, fleet operators, and automotive manufacturers worldwide.
With more than 3,300 employees across ten countries, the company delivers high-quality solutions at scale for over 1,200 clients. Our client helps the global insurance market handle millions of claims every year in the most efficient and cost-effective way.
The company is currently undergoing an exciting...
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28 views
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0 applications
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4d
Customer Success Manager
$$
Innovation Systems
Full Remote
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Countries of Europe or Ukraine
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Product
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2 years of experience
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English - C1
ArboStar is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our...
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70 views
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1 application
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4d
Customer Support (crypto 2/2)
to $1100
PointPay
Verified Employer
Part-time
·
Full Remote
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Worldwide
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Product
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2 years of experience
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English - B2
Format: Remote, Part-time (8:00-20:00 GMT3+ day shift CET) 16 shifts per month
Company: PointPay — global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)
Requirements
2+ years in customer support
1+ year in crypto/web3 (is a must)
English C1+, Russian or Ukrainian C1
Experience in Google Sheets (reports, formulas)
Customer care orientation
High writing grammar and attention to detail
Responsibilities
Customer support via Intercom
Managing and auditing user...
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140 views
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13 applications
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4d
Trainee Technical Support / Systems Specialist — Video Streaming and Cloud Services
$
Teradek
Full Remote
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Worldwide
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Product
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1 year of experience
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English - B1
About the Role:
We’re looking for a smart, curious problem-solver who enjoys figuring out how things work. This role isn’t just following instructions - it’s about troubleshooting video streaming hardware, cloud systems, encoders/decoders, and networking setups. You’ll work with real-world systems and high-profile customers, learning fast and thinking logically to solve problems.
You’re a strong candidate if you:
Enjoy solving technical puzzles and figuring out “why”
Can follow networking and system logic...
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103 views
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22 applications
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6d
Customer Support Specialist (Spanish desk)
$
Bigd
Full Remote
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Argentina, Brazil, Chile, Spain, Peru
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Product
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1 year of experience
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English - B2
BigD is looking for a talented Customer Support Specialist to join our dynamic team.
BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.
Working Conditions
Current shifts: 08:00–16:00, 16:00–00:00, 18:00–02:00, 00:00–08:00
Main shift pattern: 4/2 (4 working days / 2 days off), with minor variations...
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30 views
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2 applications
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6d
Customer Care Representative (Night Shift)
$
StellarTech
Responds Quickly
Full Remote
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Countries of Europe or Ukraine
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0.5 years of experience
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English - B2
As a Customer Care Representative, you’ll be the friendly first point of contact for users of SmartyMe — our inspiring mobile EdTech app. You’ll help users navigate the product, answer questions, and resolve issues to ensure a positive and motivating learning experience.
You’ll work with our in-house automation system, which minimizes routine tasks and lets you focus on meaningful support and user communication. You’ll also collaborate with the Tech Support team to report issues and suggest improvements...
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164 views
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41 applications
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6d
VIP Manager
$
Uptowin
Verified Employer
Full Remote
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Ukraine
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Product
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1 year of experience
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English - B2
Where high-stakes experience meets human-first communication.
VIP — it’s not “support.” It’s working with a limited pool of top-tier players where attention, accuracy, and genuine human connection matter.
If you enjoy meaningful conversations, reading signals, and treating every detail with care — this role is for you.
What You’ll Be Doing
1. Managing VIP Players
Daily communication via chat & email (EN)
Warm, personal messages and soft-touch engagement
Celebrations, check-ins, answering questions,...
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78 views
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21 applications
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6d
Technical Support Agent
$$
Team In UA
Office Work
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Ukraine
(Kyiv)
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Product
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1 year of experience
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English - B2
We're looking for Technical Support Agents to join our 24/7 support team in Kyiv. You'll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.
This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energised by the fast-paced nature of live events. You'll learn a lot, work on real problems in real...
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83 views
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0 applications
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6d
Customer Support Project Manager
$$$
Simply Contact
Verified Employer
Full Remote
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Countries of Europe or Ukraine
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3 years of experience
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English - C1
We are looking for a Project Manager who acts as a true Project Owner — a leader fully responsible for project performance, client satisfaction, and team success.
This role combines strategic thinking, operational excellence, and the ability to turn insights into measurable results.
Key Responsibilities:
Day-to-Day Operations & Performance Management
Ensure consistent and high-quality delivery of project KPIs.
Analyze operational data, identify performance gaps, and develop and implement improvement...
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1203 views
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175 applications
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6d
Client Relationship Manager (Czech-speaking)
$$
Simply Contact
Verified Employer
Full Remote
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Worldwide
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1 year of experience
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English - B2
You are our ideal candidate if you:
Have English proficiency at B2 level or higher;
Speak Czech fluently or at a native level;
Have strong communication skills and are willing to learn, grow, and quickly absorb new information;
Previous experience in customer support or sales will be considered an advantage.
What will you be responsible for?
Qualification of B2B leads: evaluating potential dealers to ensure they meet requirements and assessing their readiness for cooperation;
Classifying leads (qualified...
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43 views
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8 applications
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6d