Jobs Customer/Technical Support

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Job Responsibilities

• Processing deposits, withdrawals and refunds based on the established policies and procedures
• Ensuring compliance with the company’s anti-money laundering procedures
• Assisting internally all departments with any issues to client funds
• Performing other ad hoc tasks as requested
• Record keeping of executed transactions
• Identify potentially unusual, suspicious, or fraudulent transactions and refer these to the Compliance department
• Reconciliation between bank accounts and PSP to CRM
• Issue, review and follow up on various financial reports as per applied procedures (daily, weekly, monthly)

Job Requirements            

• Demonstrated work experience in a similar role
• Advanced Excel skills (dynamic tables, pivot tables and macros)
• Excellent verbal and written communication skills in English
• Efficient and strong detail oriented
• Computer and numerically literate
• Knowledge regarding how CRM works and how is linked with client transactions will be considered as an advantage
• Exceptional time-management and organizational skills
• Ability to work both independently and as a part of a team

What we offer:

Payment will be on crypto currency wallet.

Shifts - Monday - Friday: 
7am - 4pm
9am - 6pm
3pm - 12am

Vacation - unpaid

Location: Ukraine

Equipment: Yes

Aweb is an internet marketing agency that has successfully promoted clients' sites since 2006 using search engine optimisation (SEO) and contextual advertising (PPC). We help clients see how effective Internet marketing can benefit and help their businesses grow.

We invite a client success manager with experience in digital marketing to join our team.

Main Tasks:

• communicate with clients, build long-term trust relations;
• analyse customer needs;
• solve development tasks most optimally;
• coordinate the work of a team of technical specialists;
• control the project execution terms.

Requirements:

• mandatory expertise in communication, conducting complex negotiations with clients;
• the ability to quickly find answers to any questions;
• the ability to understand the client's needs, the ability to correctly transform his wishes into tasks;
• notable analytical abilities;
• the ability to accurately and clearly formulate thoughts - orally and on paper;
• multitasking, ability to switch quickly.
• It will be an advantage:
• knowledge of the basics of Internet marketing.

We offer:

• a decent salary;
• official employment;
• the loyal attitude of management;
• remote work.

Our job offer provides:

• an experienced mentor during the trial period;
• the opportunity to develop and realize your potential in interesting projects;
• regular seminars from Google employees, as well as the opportunity to attend Google conferences in Ukraine and abroad;
• participation in internal seminars and exchange of useful information with related departments in an informal setting;
• corporate library and virtual repository of knowledge and experience.
• flexible management, availability to discuss ideas and perspectives;
• efficient team and friendly atmosphere.

By joining our team, you can work with people motivated by success and involved in a common cause.

To get our job offer, you will have to:

• Send a resume with salary expectations;
• Complete a test task;
• Meet with the HRD and Head of Clients Service Department;
• Meet with the Head of Clients Service Department, HRD and CEO;
• Accept our offer)

See you soon!

Cleverbridge seeks a senior, hands-on Zendesk expert to accelerate execution of H1 2026 CXM roadmap initiatives. The focus is on implementing AI capabilities, expanding automation, increasing self‑service deflection, reducing manual workload, and driving measurable improvement in cost-to-contact metrics.

The primary focus will be on strategic roadmap initiatives and execution acceleration. 

Responsibilities

The contractor will rapidly ramp up on the existing Cleverbridge Zendesk environment, including architecture, workflows, automations, integrations, reporting setup, and AI configuration.

• Audit the current Zendesk configuration and identify opportunities to improve automation and deflection.
• Translate roadmap initiatives into structured, time‑boxed execution plans with milestones.
• Lead hands‑on configuration and implementation of AI and automation capabilities.
• Design scalable automation architecture and clean up existing configuration where necessary.
• Work alongside the internal Zendesk administrator and CXM team members who will continue owning BAU and maintenance.
• Assign and coordinate initiative-related tasks with internal team members where support is required.
• Provide weekly progress updates and highlight blockers or dependencies.

Required Expertise

• Advanced Zendesk Enterprise administration and architecture experience.
• Hands‑on experience implementing Zendesk AI features including AI Agents and Copilot.
• Strong experience building automation frameworks, triggers, workflows, and routing logic.
• Experience designing scalable support operations focused on deflection and cost‑to‑contact reduction.
• Ability to independently scope, structure, and execute complex CX technology initiatives.

About the Client

Our client provides comprehensive operational support and a wide range of expert services to leading insurers, brokers, fleet operators, and automotive manufacturers worldwide.

With more than 3,300 employees across ten countries, the company delivers high-quality solutions at scale for over 1,200 clients. Our client helps the global insurance market handle millions of claims every year in the most efficient and cost-effective way.

The company is currently undergoing an exciting transformation program, where modern software solutions, cloud technologies, and advanced architectural approaches play a key role in driving the business forward.

Role Overview

Innovation Group is looking for an IT Support Specialist who will serve as the first point of contact for internal IT issues and requests.

In this role, you will provide technical support to users, maintain workplace systems and IT infrastructure, and collaborate with internal IT teams to ensure reliable and efficient operations across the organization.

This role is ideal for someone who enjoys troubleshooting, working with IT systems, and delivering high-quality support to internal users.

Responsibilities

• Act as the first point of contact for IT-related issues via phone, in person, or through the ticketing system
• Classify, prioritize, and assign incoming IT support requests and incidents
• Resolve IT tickets and maintain administrative and user documentation
• Collaborate with internal IT specialist teams (Client, Server, Voice)
• Install, configure, and maintain workstations, mobile devices, peripherals, and network components
• Manage user accounts, permissions, and system-related objects
• Monitor IT infrastructure using monitoring tools together with the team
• Support and maintain hardware environments, including client devices, servers, and mobile equipment
• Participate in IT projects and infrastructure improvements

Qualifications

• Higher education in IT, Computer Science, or a related field
• Several years of hands-on experience in IT support
• Experience with Windows domain administration
• Knowledge of network infrastructure and networking fundamentals
• Strong technical understanding of IT systems and troubleshooting processes
• Excellent communication skills (written and verbal)
• Strong problem-solving abilities
• Ability to work independently and responsibly
• Strong customer and service orientation
• Good German language skills
• Good English language skills

ArboStar is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.

As part of our Customer Success team, you’ll play a vital role in ensuring our clients get full value from Arbostar from onboarding and adoption to expansion and renewal.

Key Responsibilities:

• Own the client relationship post-sale, guiding SMB and VIP customers through training and ongoing success;
• Proactively manage a portfolio of customer accounts, ensuring strong adoption, health, and retention;
• Lead day-to-day communication with clients via email, phone calls, and our ticketing system to ensure timely responses and proactive support;
• Conduct quarterly business reviews (QBRs) with key accounts to highlight ROI, identify opportunities, and gather feedback;
• Partner with Sales and Product to drive upsell/cross-sell opportunities and capture client insights;
• Monitor customer health scores, usage trends, and support activity to detect early signs of risk or growth potential;
• Coordinate with Support and Product teams to resolve escalations and advocate for client needs;
• Maintain accurate records of account activity, notes, and tasks in the CRM (Pipedrive, PandaDoc, Google sheets).
   

Requirements:

• 2+ years in Customer Success, Account Management, Sales or a client-facing SaaS role (experience with SMBs is a plus);
• Strong understanding of customer lifecycle, onboarding, and retention best practices;
• Exceptional communication and relationship-building skills;
• Comfortable managing multiple accounts (100+) with varying levels of complexity;
• Experience with tools like Pipedrive, Salesforce, Zendesk or similar CRM/CX platforms;
• Problem-solving mindset and a passion for delivering value to customers;
• Ability to explain software features in a clear, engaging, and practical way;
• Advanced English proficiency (C1 level or higher) — both written and spoken — is required for effective client communication;
• Knowledge of SaaS metrics (NRR, churn, adoption, NPS, etc.).
   

What We Offer:

• Work schedule: 9:00 AM – 5:00 PM (EST);
• 10 paid vacation leaves per year;
• A paid day off on your birthday or special day;
• Only remote work;
• Opportunity to work in the green industry, helping to make our planet greener;
• Supportive, remote-first culture focused on growth and impact.

 📍 Format: Remote, Part-time (8:00-20:00 GMT3+ day shift CET) 16 shifts per month
💼 Company: PointPay — global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)

🔹 Requirements

• 2+ years in customer support
• 1+ year in crypto/web3 (is a must)
• English C1+, Russian or Ukrainian C1
• Experience in Google Sheets (reports, formulas)
• Customer care orientation

• High writing grammar and attention to detail

   

🔹 Responsibilities

• Customer support via Intercom
• Managing and auditing user accounts
• Manual transactions
• Reporting

Required domain experience

Blockchain / Crypto 1 year

Required languages

English C1 — Advanced

Russian C1 — Advanced OR Ukrainian Native

We offer:

Our team is 70% Ukrainians and people from EU, Mexico, Latam and Asia (Hong Kong, Singapore)

Remote work from anywhere according GMT 3+

Flexible working schedule — 2 days of work, 2 days of weekend) You work only 4 or 3 days per week ^_^

Format: Remote, Part-time ( 08:00-20:00  CET day shift)

Salary 5$ per hour (900$) from start, after trial 6$ per hour (1100$)

Right now we don’t cover vacation and sickleaves, but we have possibility of salary review after approbation period and 2 times a year

Career and professional development in deep Web3 direction

Learning and support from our friendly team :)

Hiring steps:

1. Test Task

2. Interview with Recruiter

3.Interview with Team Lead of Web3 Support department

4. OFFER ^_^

If you are interested, please, send your full and updated CV with telegram link ;)

About the Role:
We’re looking for a smart, curious problem-solver who enjoys figuring out how things work. This role isn’t just following instructions - it’s about troubleshooting video streaming hardware, cloud systems, encoders/decoders, and networking setups. You’ll work with real-world systems and high-profile customers, learning fast and thinking logically to solve problems.

You’re a strong candidate if you:

• Enjoy solving technical puzzles and figuring out “why”
• Can follow networking and system logic without getting lost
• Stay calm when things go wrong under pressure
• Learn new systems quickly and independently
• Communicate clearly with both customers and engineering teams
• Don’t give vague answers and take ownership of problems

Required Skills:

• Comfortable troubleshooting hardware and cloud-based systems
• Able to read and understand system logs
• Strong written and spoken English
• Quick to learn and adapt
• Able to work independently and think logically

This Role Matters because you help connect:

• Devices (encoders, decoders, streaming hardware)
• Networking environments
• Cloud infrastructure and services
• Engineering teams
• High-stakes production environments

Your work helps prevent failures at live events, film sets, news broadcasts, and corporate productions.

Important:
Onboarding may take up to 3 months due to the complexity of our systems. This role is perfect for someone who enjoys learning, problem-solving, and thinking critically, even if you’re just starting your career.

BigD is looking for a talented Customer Support Specialist to join our dynamic team.
BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 08:00–16:00, 16:00–00:00, 18:00–02:00, 00:00–08:00
• Main shift pattern: 4/2 (4 working days / 2 days off), with minor variations possible
• Shifts per month: 20–22
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for career growth within the team based on your performance and success as an agent
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2
• Multitasking skills
• Basic experience with CRM systems, customer databases or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in the improvement of processes and service quality within the team

What we offer:

• Direct communication with the core TEAM.
• 28 calendar days of vacation.
• Paid sick leave.
• Sports compensation.
• Training and course compensation.
• Birthday day off.
• Flexible working hours.
• Regular salary reviews.
• Favorable salary payment terms.
• A non-toxic, bureaucracy-free work environment.
• Stable salary payments.

Join a fast-growing team at the forefront of online gaming, where your expertise will directly contribute to the company’s growth and success.

As a Customer Care Representative, you’ll be the friendly first point of contact for users of SmartyMe — our inspiring mobile EdTech app. You’ll help users navigate the product, answer questions, and resolve issues to ensure a positive and motivating learning experience.

You’ll work with our in-house automation system, which minimizes routine tasks and lets you focus on meaningful support and user communication. You’ll also collaborate with the Tech Support team to report issues and suggest improvements that help make SmartyMe even better

Responsibilities:

• Managing web and app user requests in Zendesk;
• Escalating user issues to the technical team;
• Tagging user requests to gather analytics;
• Ensuring response times are within our SLA;
• Processing PayPal/Stripe disputes;

Requirements:

• Proficiency in English;
• Previous experience in customer support and familiarity with Zendesk are a plus but not required.

Schedule:

- Work hours: 8 hours a day, 40 working hours a week
- Work days: on a rotational basis, 5/2
- Night shifts: 02-10am EET 
- Breaks: 1 hour per shift

- Cooperation type: Freelance

Where high-stakes experience meets human-first communication.

VIP — it’s not “support.” It’s working with a limited pool of top-tier players where attention, accuracy, and genuine human connection matter.
If you enjoy meaningful conversations, reading signals, and treating every detail with care — this role is for you.

🎯 What You’ll Be Doing

1. Managing VIP Players

• Daily communication via chat & email (EN)
• Warm, personal messages and soft-touch engagement
• Celebrations, check-ins, answering questions, and guiding players through their journey

2. Working With Bonuses

• Issuing SC/FS within clear, structured limits
• Keeping accurate records of every decision
• Following the no–double-subsidizing policy

3. Player Monitoring & Activity Tracking

• Watching for purchase patterns, drops in activity, and unusual behavior
• Handling players across Tier 4 → Tier 1
• Updating player profiles, adding notes, preferences, and risk insights

4. Anti-Abuse & Anti-Fraud Awareness

• Spotting red flags early
• Avoiding bonus allocation to questionable accounts
• Escalating suspicious cases to Head of VIP / Compliance

5. Cross-Team Collaboration

• Passing cases to Support, Finance, Compliance when needed
• Following internal VIP flows smoothly and consistently
   

🌟 What We Expect From You

• Excellent, calm, and clear communication with players
• English at Upper-Intermediate level or higher — confident written communication in EN
• Ownership of your decisions and actions
• Strong attention to detail — especially in text
• Desire to grow beyond simple ticket handling
• Openness to learning the VIP style: tone, communication, tier logic
• Confidence and stability when working with high-value players
   

💚 What We Offer

• Higher financial motivation compared to support roles
• Competitive salary with potential to grow as you take on more responsibility
• A role where your decisions directly influence VIP retention and revenue
• Structured schedule:
  • Start: 5/2, 8-hour shifts + 1-hour break
  • Later: possible transition to 2/2, 12-hour shifts

We're looking for Technical Support Agents to join our 24/7 support team in Kyiv. You'll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energised by the fast-paced nature of live events. You'll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organised and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

Nice to Have

• Previous experience in customer support, technical support, or a help desk environment
• Interest in or familiarity with live streaming, video, or sports broadcasting
• Exposure to ticketing systems, CRMs, or support tooling
• Basic understanding of APIs, web technologies, or streaming protocols

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

We are looking for a Project Manager who acts as a true Project Owner — a leader fully responsible for project performance, client satisfaction, and team success.
This role combines strategic thinking, operational excellence, and the ability to turn insights into measurable results.

Key Responsibilities:
Day-to-Day Operations & Performance Management

• Ensure consistent and high-quality delivery of project KPIs.
• Analyze operational data, identify performance gaps, and develop and implement improvement plans.
• Lead the project team, taking full responsibility for both external results and internal operations.
• Manage workforce planning: recruitment, training, scheduling, and resource allocation.
• Oversee project financials — control budgets, ensure cost efficiency, and prepare reports for internal and client use.
• Maintain clear and timely communication within the team and with stakeholders.

Client Relationship & Partnership

• Act as the primary owner of the client relationship — not only participating in, but leading and facilitating strategic meetings, Weekly/Monthly Business Reviews, and regular syncs.
• Build trust-based, partner-level relationships with key decision-makers.
• Proactively manage client expectations, identify risks, and ensure Key Client Satisfaction through transparency, reliability, and continuous improvement.

Strategic Management & Development

• Define and execute the long-term project strategy, fully aligned with client goals and company vision.
• Identify and implement opportunities for scaling, process optimization, and innovation.
• Translate strategic goals into actionable roadmaps with measurable outcomes.
• Anticipate operational challenges and design preventive actions to ensure sustainable delivery.

Cross-functional Leadership

• Collaborate effectively with internal departments — Operations, Training, QA, IT, and People teams.
• Ensure alignment and smooth communication between client and internal teams.

• Promote a culture of ownership, accountability, and continuous improvement across the project.

   

Requirements:

• 2+ years of experience as a Project Manager, Delivery Manager, or similar role in customer support, e-commerce, ride-hailing, or delivery projects.
• Proven track record of owning project results and managing large-scale operations.
• Strong analytical mindset and ability to make data-driven decisions.
• Excellent communication, negotiation, and leadership skills.
• Confident user of MS Power Suite (Excel, Power BI, PowerPoint, Teams, etc.).
• English — Fluent / Advanced level (verbal and written) — communication with a British decision-maker and key stakeholders.

You are our ideal candidate if you:

• Have English proficiency at B2 level or higher;
• Speak Czech fluently or at a native level;
• Have strong communication skills and are willing to learn, grow, and quickly absorb new information;
• Previous experience in customer support or sales will be considered an advantage.

What will you be responsible for?

• Qualification of B2B leads: evaluating potential dealers to ensure they meet requirements and assessing their readiness for cooperation;
• Classifying leads (qualified / unqualified) and recording results in the CRM system;
• Conducting cold outbound calls to attract new dealers;
• Presenting the company’s business model and identifying interest during the first contact;
• Processing inbound leads and converting interest into full registration;

• Supporting dealers throughout the registration process, explaining cooperation terms, and transferring qualified partners to the next stage of the process.

   

What do we offer?

• Paid training;
• Stable and timely income (base salary + performance-based bonus tied to real KPIs);
• Career growth opportunities (development within the project as well as in other structural departments of the company);
• Working schedule: Monday–Friday, 09:00–18:00.