Jobs Business Analyst

About the Role

As a Business Systems Analyst (BSA) for CRM, you will play a pivotal role in shaping how we communicate with customers at scale. You’ll act as the primary business owner for Touchpoint, our in-house marketing automation platform, translating business communication and engagement needs into scalable, data-driven CRM capabilities.

This role sits at the intersection of Marketing, Product, Engineering, Analytics, and Branding. You’ll partner closely with stakeholders to define CRM strategy, prioritize initiatives, and deliver high-impact messaging experiences across email and SMS. You will balance day-to-day operational needs with longer-term platform evolution — including AI-driven personalization, experimentation, and cost efficiency.


 

What You’ll Do

CRM Platform Ownership & Requirements Management (20%)

• Act as the primary business owner for Touchpoint, our in-house marketing automation platform.
• Partner with stakeholders across Product, Marketing, Branding, Finance, and Engineering to gather, refine, and document detailed functional and non-functional requirements.
• Ensure CRM capabilities evolve to support AI-driven segmentation, personalization, and retention use cases.
• Balance operational needs with longer-term platform scalability and growth initiatives.

Support for Emerging Businesses & New Use Cases (20%)

• Support CRM communication requirements for emerging businesses (e.g., Fount), including onboarding flows, lifecycle messaging, and experimentation.
• Help define repeatable CRM patterns that can be reused as new businesses launch.

CRM Experimentation, Optimization & Cost Efficiency (30%)

• Partner with CRM and Branding teams to define, execute, and analyze A/B tests aimed at improving engagement, retention, and customer satisfaction.
• Continuously optimize email and SMS workflows to reduce messaging costs while maintaining or improving business performance (e.g. retention).
• Use data and experimentation results to inform prioritization and roadmap decisions.

Vendor & Third-Party Coordination (5%)

• Act as the liaison with third-party messaging providers (e.g., Twilio).
• Coordinate feature requests, issue resolution, and roadmap dependencies with external partners.
• Support vendor performance reviews and cost optimization initiatives.

Planning, Prioritization & Delivery Management (25%)

• Collaborate with stakeholders to define, negotiate, and prioritize quarterly OKRs for the CRM development team.
• Translate business priorities into clear, actionable backlog items.
• Identify and resolve implementation blockers.
• Run cross-functional status meetings and communicate progress, risks, and outcomes to stakeholders.

What We’re Looking For

• 3+ years of experience in Business Systems Analysis and/or Business Analysis and/or Product Manager including end-to-end business requirements identification and gathering.
• Hands-on experience with CRM or marketing automation platforms and designing/supporting email and SMS workflows.
• Familiarity with lifecycle messaging, segmentation, and experimentation concepts.
• Strong communication skills and ability to translate between business users and technical teams.
• Proven ability to prioritize, make trade-offs, and drive decisions across multiple stakeholders.
• Experience in cross-functional coordination with Product, Engineering, UX, QA, Marketing, and external partners.
• Ability to work with AI-enabled CRM features, translating business needs into clear requirements.
• Data analysis skills, including SQL querying, Excel, and BI tools (e.g., Power BI), are a plus.
• English proficiency (at least strong upper-intermediate level).

We are the creators of a new fintech era!

Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.

We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as Business Analyst!

Requirements:

Education & Experience
— Master’s degree in Business Administration, Economics, Computer Science, Engineering or related fields
— At least 3 years of experience as a Business Analyst (e.g. fintech, insurance, web3, crypto)
— Proven track record in delivering end-to-end IT projects in Agile environments

— Understanding of financial market fundamentals:

• Trading instruments (spot, futures, options)Order types (market, limit, and their variations)
• Trade lifecycle

• Structure of trading data (trades, tickers, order book)
  
  Hard Skills:
  — Strong expertise in requirements gathering, analysis, and documentation
  — Mastery of requirements elicitation, analysis, and validation techniques.
  — Proficiency with tools such as Jira, Confluence, and diagramming software
  — Knowledge of software development lifecycle (SDLC) and Agile frameworks (Scrum/Kanban).
  — Ability to create process models, workflows, wireframes, and use case diagrams.
  — Familiarity with APIs, integrations, and databases (SQL basics).
   

  Soft Skills:
  — Strong analytical, critical thinking, and problem-solving skills applied to business challenges.
  — Excellent communication and stakeholder management skills.
  — High attention to detail, with the ability to manage multiple priorities.
  — Team-oriented mindset with the ability to motivate and guide colleagues.
  — Comfortable working in fast-paced, dynamic environments.
  — Clear and persuasive communicator in both business and technical contexts.

Nice to have: 

• Knowledge of crypto specifics (CEX/DEX, spot, futures)
• Experience working with APIs and writing integration requirements
• Experience in writing technical documentation for high-load systems

Responsibilities:

— Act as a liaison between business stakeholders and IT team, ensuring clear understanding of requirements and priorities
— Gather, analyze, and document business and technical requirements (BRD, SRS, use cases, acceptance criteria)
— Translate complex business needs into functional and non-functional specifications
— Facilitate workshops, interviews, and discovery sessions with stakeholders
— Model and optimize business processes (BPMN, UML, flowcharts)
— Collaborate closely with product owners, developers, and QA to ensure requirements are correctly implemented
— Support backlog management, sprint planning, and prioritization
— Identify risks, gaps, and dependencies, proposing mitigation strategies
— Contribute to continuous improvement of analysis practices and methodologies

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 30 calendar days of paid leave.
— Additional days off for national holidays.
— Health insurance.

As Business Analyst Lead, your core mission is to organize and scale the business analysis function, ensuring complex business needs are translated into clear, high-quality requirements and effectively delivered by the team.
 

What you will do:

• Work with complex and large-scale business and system requirements;
• Organize, coordinate, and prioritize the work of Business Analysts;
• Build and improve business analysis processes and standards;
• Collaborate with stakeholders to gather, analyze, validate, and approve requirements;
• Support and mentor Business Analysts, helping them grow professionally;

• Work closely with developers, QA, and product teams to ensure solutions meet business and quality expectations.

   

Requirements:

• 5+ years of experience as a Business Analyst;
• Experience leading, mentoring, or coordinating other BAs;
• Upper-intermediate English level (B2 or higher), both written and spoken;
• Strong skills in eliciting, documenting, and managing business and system requirements;
• Ability to break down complex tasks into clear, structured, and manageable parts and describe algorithms for developers;
• Experience with system integrations (APIs, file exchange);
• Confident use of tools such as Jira, Confluence, Figma or similar, Postman, browser Developer Tools;
• Good understanding of data formats (JSON, XML, CSV);
• Basic knowledge of SQL;
• Ability to model processes and data using UML or similar notations.
   

Soft skills:

• Strong analytical and critical thinking skills;
• Ability to organize work and make decisions;
• Clear and effective communication with technical and non-technical stakeholders;
• Leadership mindset with focus on team efficiency and results;
• High level of responsibility and autonomy.
   

What would be a plus but not required:

• Experience in Fintech or CRM systems.

SBC Performance is a digital marketing and ad-tech ecosystem partnering with the world’s top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. 

We’re proud to be elite partners with TikTok (Top 1 globally), Meta, and Google.

With a team of 300+ professionals across the U.S., Czech Republic, Poland, Ukraine, and more, we are building a fast-moving, data-first performance culture.

Right now, we’re looking for a Business Analyst (Power BI) to join our Business Operations team to help build, scale, and maintain management analytics that directly impact business decisions.

Key Responsibilities:

• Power BI Ownership: Develop and maintain dashboards, manage user access, configure refresh schedules, gateways, and implement data privacy and performance optimization.
• SQL & Python Automation: Write and optimize SQL scripts, automate reporting and data workflows using Python, Power Query, and build API-based scripts.
• Data Streaming & Real-Time Systems: Create systems for automated streaming and real-time data processing.
• Business Analysis & Collaboration: Analyze business processes, test hypotheses, prepare ad-hoc reports, and collaborate with cross-functional teams to evolve reporting.
• User Support & Documentation: Provide Power BI support, improve existing reports based on user feedback, and maintain proper documentation.

Requirements:

• 2+ years of experience as a Business Analyst / BI Analyst / Data Analyst
• Strong experience with Power BI (DAX, data modeling, tenant administration)
• Solid SQL skills (DDL/DML, query optimization)
• Hands-on experience with ETL/ELT processes
• Experience working with large datasets and business metrics to drive business decisions
• Proactive, initiative-driven, deep-dive approach to data analysis and problem solving
• Comfortable working from an office (if based in Prague)
• English level B1 or higher

Nice to have:

• Python
• Experience with API integrations
• Knowledge of marketing analytics

What We Offer:

• Hybrid job in Prague or full remote 
• Competitive compensation 
• Flexible working hours: we start our operation day between 9:00 and 11:00 CET
• All necessary equipment
• Paid vacation and sick leaves
• Educational support: reimbursement of certification, training, and a knowledge-sharing atmosphere
• Company events and multiple internal activities
• Open feedback and transparent direct communication

Our Recruitment Process: 

1. CV check  
2. Recruiter Interview
3. Bar-raising soft skills check
4. Test task
5. Tech Interview
6. Final Interview with Head of Business Ops & Training

SBC is an inclusive employer that celebrates diversity. We welcome all qualified applicants.

To learn more about how we handle your personal data during the recruitment process, please read our Privacy Notice.

Lumitech is looking for a talented IT Business Analyst / PM / Product Owner to join our growing team. 

About the Project:
We are developing a local project for the UAE region, where innovation, efficiency, and modern approaches to work are highly valued.

If you enjoy analyzing complex systems, transforming business needs into clear, actionable requirements, and collaborating with cross-functional teams, we’d love to meet you!

What we’re looking for

• 3+ year of commercial experience as a Business Analyst
• Solid understanding of Agile software development principles
• Hands-on experience with requirements gathering and documentation
• Ability to translate business needs into functional and system requirements
• Experience collaborating with stakeholders and facilitating requirement elicitation sessions
• Strong analytical thinking and problem-solving mindset
• Excellent communication and interpersonal skills
• Upper-Intermediate or higher English (spoken and written)

Nice to have

• Familiarity with BPMN / UML and process modeling techniques
• Optimizing workflows using AI and other modern tools.
• Ability to create wireframes or mockups to support project specifications
• Basic knowledge of project and product management concepts
• Hands-on experience with tools like Jira, Trello, ClickUp, or Asana
• Technical background (QA, development, or data-related field)
• Experience working with SQL or NoSQL databases

N-iX is looking fro Senior Business Analyst for one of our clients.
Our US-based customer focuses on innovative online education and simulation platforms, primarily in healthcare and allied health.

We are seeking a Senior Business Analyst to join our core Data Team. This position is critical to the successful delivery of complex data projects. You will work closely with Product Owners, Project Managers, Data Engineers, and Data Analysts to flesh out project requirements, drive comprehensive documentation and testing, and support both project and change management processes.

Key Responsibilities:

• Collaborate with stakeholders to elicit, analyze, and refine complex data and business requirements
• Translate requirements into detailed documentation, including functional specs, user stories, and data/process flows
• Develop and maintain test cases, assist with UAT, and ensure traceability from requirements through delivery
• Support project and change management activities, identifying dependencies and managing change requests
• Facilitate workshops, requirements sessions, and walkthrough meetings with cross-functional teams
• Proactively address project risks, issues, and blockers related to requirements or delivery
• Create and maintain clear data dictionaries, process and data mapping, and documentation shared with the Data Team
• Coach and mentor junior analysts; foster knowledge-sharing within the team
• Contribute to the ongoing standardization of documentation and requirements management best practices

Requirements:

• Proven 5+ years’ experience as a Business Analyst, with at least 2 years in data-centric or analytics projects
• Immediate availability or short notice period (able to start ASAP)
• Demonstrated expertise in requirements engineering, documentation, and test case development
• Experience with business process and data modeling (BPMN, UML, or similar)
• Excellent writing and communication skills in English
• Strong experience supporting project and change management activities
• Familiarity with Jira, Confluence, and relevant BA and process modeling tools
• Experience working as part of a cross-functional data team (collaborating with Data Engineers, Analysts, PMs, Product Owners)
• Analytical mindset, strong attention to detail, and a data-driven approach
• Ability to deliver reliably in a fast-paced, agile environment

Nice to Have:

• Hands-on experience writing SQL queries (for data validation or reporting)
• Practical experience with Tableau (creating reports, supporting analytics delivery)
• Experience in cloud data environments (AWS, GCP, Azure) is a plus
• Previous experience in consultancy, finance, or the Customer's industry verticals
• Relevant certifications (e.g., CBAP, PMI-PBA)
• Experience supporting digital transformation, data governance, or MDM initiatives

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Help industries go greener while shaping the future of sustainable technology!

We’re looking for a Business Analyst to join a global initiative that improves data accuracy, boosts efficiency, and ensures compliance with international environmental standards.

As a Business Analyst, you will play a crucial role in bridging the gap between technical teams and project stakeholders to ensure that system enhancements meet both technical specifications and business requirements.

You will also be responsible for gathering requirements, defining project deliverables, and documenting processes. If you’re ready to use your expertise to deliver meaningful change on a global scale, this is your chance!

Customer

Our client is working on upgrading their environmental data management system, which is essential for providing transparent and reliable impact assessments across various product lines.
Aligning the system with current best practices reinforces the client’s commitment to sustainability and regulatory compliance.

Project
This initiative is a pivotal step in helping industries to make informed decisions that prioritize environmental responsibility. The project focuses on integrating the latest industry standards and guidelines to ensure compliance with international environmental regulations. The enhancements aim to refine data accuracy and elevate system efficiency.

Requirements

• At least 4 years of commercial experience as a Business Analyst
• Proven experience in eliciting requirements
• Meticulous approach to creating documentation
• Fair knowledge and understanding of technology concepts
• Ability to document test scenarios and acceptance criteria
• Understanding of basic mathematics and coding, as well as knowledge of Front-end, Back-end, and databases to communicate with the development team

• Advanced level of English

   

Personal Profile

• Excellent written and verbal communication skills, including presentation skills
• Analytical skills and attention to detail

• Ability to adapt quickly

   

   

Responsibilities

• Act as a liaison between business stakeholders and the technical team
• Understand business needs, and elicit, validate, prioritize, and manage requirements, and ensure that the delivered solution aligns with those requirements
• Translate business needs into clear, detailed, and unambiguous requirements
• Document, analyze, and visualize business processes, workflows, and systems
• Document requirements with sound acceptance criteria

About the Project:

We are building a global luxury travel and property exchange platform that connects owners of high-end vacation homes around the world. The platform allows members to exchange access to their properties using a flexible credit-based model, enabling stays in premium homes, villas, resorts, and unique destinations across 100+ countries.

The product serves a high-net-worth audience and focuses on seamless user experience, trust, security, and premium service. The system includes advanced booking flows, credit management, member verification, and customer experience tools.

About the Role:

We are looking for a Business Analyst to act as a key communication bridge between our US-based product team and our Australian business stakeholders.

Due to significant time zone differences, this role is critical for ensuring real-time collaboration, fast feedback loops, and smooth product delivery. You will gather requirements, clarify feature needs, handle incoming requests, and ensure alignment between business goals and product development.

This is a part-time position with a fixed working window from 09:00 to 12:00 CET (10:00–13:00 Kyiv time in winter / 11:00–14:00 in summer).

Responsibilities:

• Act as the main communication bridge between the Australian business team and the US-based product team.
• Gather, analyze, and document requirements, feature requests, feedback, and complaints.
• Translate business needs into clear product requirements, user stories, and acceptance criteria.
• Answer stakeholder questions about product features, roadmap, and system behavior.
• Facilitate discussions, clarify priorities, and manage expectations across teams.
• Maintain product documentation, meeting notes, and structured summaries.

• Proactively identify risks, dependencies, and opportunities for improvement.

   

Requirements:

• 3+ years of experience as a Product Manager, Business Analyst, or similar role.
• Strong communication and stakeholder management skills.
• Proven experience working with distributed, cross-time-zone teams.
• Excellent written and spoken English.
• Strong analytical, documentation, and problem-solving skills.

• High level of autonomy and ownership.

   

Nice to Have:

• Experience in travel tech, marketplaces, SaaS, or luxury consumer products.
• Familiarity with Agile / Scrum methodologies.
• Technical background or strong technical understanding.

We are seeking a results-oriented Business Analyst to join our FinTech team. You will play a pivotal role in maintaining and expanding our Payday Loan software platform, which is already live in several countries and being launched in new markets. Your work will directly influence how we deliver fast, compliant, and customer-centric lending experiences across regions.

Main Responsibilities

• Describe company-plan initiatives and backlog tasks for development teams.
• Own and implement tasks (prioritized backlog items) end to end from business requirements to production release
• Drive the launch of the platform in new countries, adapting features and workflows to meet local regulatory, operational, and customer needs.
• Develop and maintain a  roadmap of the product features, ensuring alignment with business strategy and regional growth objectives.
• Collaborate closely with engineering, risk, data, operations, marketing, and compliance teams to deliver seamless product enhancements and new market rollouts.
• Lead requirements refinement sessions, actively participate in managing and prioritizing the product backlog, and ensure effective collaboration with development teams.

Professional Qualifications

• 5+ years of prior experience as a Business Analyst
• 1+ years of experience of working in a FinTech or lending-focused organization (Payday loan or short-term credit experience preferred)
• Strong understanding of credit products, loan origination, and repayment flows.
• Excellent communication and leadership skills, with the ability to translate complex business needs into clear technical requirements.
• Proficiency with Agile methodologies and tools such as Jira and Confluence.
• Fluency in English (B2 level) and Ukrainian.

Additional Qualifications

• Proven experience in integrating and managing third-party KYC, payment, and data verification providers.
• Bachelor’s degree in Business, Finance, Computer Science, or a related field.
• An internationally recognized Systems Analyst or similar certification is a strong plus

What We Offer:

• Join a fast-scaling FinTech company where your decisions shape the business and your contributions truly matter.
• Attractive salary package aligned with your experience and performance, plus performance-based incentives.
• Enjoy 20 vacation days, full 100% sick leave compensation, and a supportive, people-first culture.
• Comprehensive medical coverage to keep you and your family protected.
• Work in an international, agile team with ambitious goals, modern tools, and a strong sense of purpose.

About the role:

Our client is seeking four experienced Business Analysts (BAs) with a strong background in EdTech, particularly Learning Management System (LMS) development. The ideal candidates will have extensive experience in Customer Journey Mapping, Agile Scrum Development, Agile Backlog Management, and User Story Mapping. This role requires strong collaboration with cross-functional teams, including product managers, UX designers, and development teams, to define and enhance LMS solutions that align with user needs and business goals.

Responsibilities:

• Requirement Discovery & Analysis: Lead stakeholder discussions, elicit, document, and analyze business and technical requirements for LMS development.
• Customer Journey Mapping: Design and optimize learner/user journeys to enhance the overall learning experience.
• Agile Backlog Management: Define, prioritize, and manage the product backlog, ensuring clear and actionable user stories with well-defined DoR and DoD.
• User Story Mapping: Collaborate with stakeholders to structure and refine user stories for seamless functionality and end-user satisfaction.
• Stakeholder Collaboration: Engage with Product Owners, UX/UI teams, and Development teams to ensure alignment with business and technical goals.
• Agile Best Practices: Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives), supporting iterative development cycles.
• Process Optimization: Recommend improvements based on data analysis and best practices in Agile and EdTech.
• Interoperability & Compliance: Ensure LMS solutions comply with SCORM, xAPI, LTI, and other industry standards.

• Documentation & Reporting: Maintain requirement specifications,
  workflow diagrams, and process documentation in Confluence or similar collaboration tools.

   

Requirements:

• 4+ years of experience as a Business Analyst in LMS-related projects.
• Strong experience in requirement discovery and artifact creation (e.g., BRDs, user flows, wireframes, workflow diagrams).
• Proficiency in Customer Journey Mapping, Agile Backlog Management, and User Story Mapping.
• Deep understanding of Agile frameworks, including SAFe, LeSS, DAD, and Scrum methodologies (Scrum models N, N-1, N+1).
• Expertise in backlog management: Definition of Ready (DoR), Definition of Done (DoD), acceptance criteria writing.
• Familiarity with estimation approaches in Agile (e.g., story points, T-shirt sizing, WSJF).
• Experience working with educational technology solutions (LMS, CA,
  SIS) and understanding of interoperability standards (e.g., SCORM, xAPI, LTI).
• Technical BA skills are a plus (e.g., understanding APIs, REST/JSON, Postman, Swagger).
• Proficiency in BA tools such as JIRA, Confluence, Miro, Figma, Lucidchart, or equivalent.
• Excellent stakeholder management skills, bridging business and technical teams.
• Strong analytical and problem-solving skills with experience working on large-scale enterprise projects.

Description

A program of projects within the Energy domain. We will work on various applications covering generation control, distribution control, transmission control, and service crews control. The implementation area of these products is very high-scale (e.g. country-wide systems).
 

Requirements

• 3+ years of experience as a Business analyst
• Knowledge of SDLC and software development methodologies
• Ability to create clear requirements documentation (English writing, diagrams, UML, BPMN)
• Knowledge of system analysis, business process analysis and optimization
• Strong attention to details, strong logic skills, ability to identify corner cases and provide the solution for the product
• Good understanding of UX and design
• Knowledge in practices and techniques of business analysis, requirements gathering and solutions assessment
• Understanding and ability to identify the customer need
• Communication skills demonstrating a proactive approach at all levels with Developers, QA and other Stakeholders
• Good interpersonal, communication and facilitation skills
• Good negotiation skills
• Upper intermediate English (written and verbal)

Nice to have:
 

• Experience with Energy domain
• Experience working in an enterprise environment with multiple stakeholders
• Technical background – understanding of modern programming concepts, database design principles, etc

• Experience in pre-sales activities as BA, experience taking part in or leading workshops

   

Job responsibilities

• Work closely with product, architecture, development, and testing teams to understand how the system currently works, how data moves between components, and how business logic is implemented while functionality is being migrated from third-party middleware into the company’s own product.
• Document product behavior, data structures, and workflows in a clear and structured way to support development, testing and onboarding. The client provides high-level goals, but detailed requirements are mainly based on existing system behavior and insights from developers who analyze the legacy code.

Help industries go greener while shaping the future of sustainable technology!

We’re looking for a Business Analyst to join a global initiative that improves data accuracy, boosts efficiency, and ensures compliance with international environmental standards.

As a Business Analyst, you will play a crucial role in bridging the gap between technical teams and project stakeholders to ensure that system enhancements meet both technical specifications and business requirements.

You will also be responsible for gathering requirements, defining project deliverables, and documenting processes. If you’re ready to use your expertise to deliver meaningful change on a global scale, this is your chance!

Customer

Our client is working on upgrading their environmental data management system, which is essential for providing transparent and reliable impact assessments across various product lines.
Aligning the system with current best practices reinforces the client’s commitment to sustainability and regulatory compliance.

Project
This initiative is a pivotal step in helping industries to make informed decisions that prioritize environmental responsibility. The project focuses on integrating the latest industry standards and guidelines to ensure compliance with international environmental regulations. The enhancements aim to refine data accuracy and elevate system efficiency.
Responsibilities

• Act as a liaison between business stakeholders and the technical team
• Understand business needs, and elicit, validate, prioritize, and manage requirements, and ensure that the delivered solution aligns with those requirements
• Translate business needs into clear, detailed, and unambiguous requirements
• Document, analyze, and visualize business processes, workflows, and systems
• Document requirements with sound acceptance criteria

Requirements

• At least 4 years of commercial experience as a Business Analyst
• Proven experience in eliciting requirements
• Meticulous approach to creating documentation
• Fair knowledge and understanding of technology concepts
• Ability to document test scenarios and acceptance criteria
• Understanding of basic mathematics and coding, as well as knowledge of Front-end, Back-end, and databases to communicate with the development team
• Advanced level of English

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a Product Manager ⭐️ who will take full ownership of the product from the client side and ensure smooth delivery and strong client relationships. 

For a perfect match, we expect  🎯

• 2+ years of experience as Product Manager / Project Manager / Business Analyst in IT projects
• Strong experience in client communication (calls, demos, status updates, expectation management)
• Experience working with international clients (US / EU markets)
• Hands-on experience with product delivery and ownership of outcomes
• Ability to gather, analyze, and document business & product requirements
• Experience working with Agile / Scrum / Kanban
• Understanding of software development lifecycle (web & mobile projects)
• Experience with product discovery, MVP definition, roadmap planning
• Strong analytical thinking and structured approach to problem-solving
• Upper-Intermediate+ English (spoken & written)

Nice to have 💎

• Experience working in outsourcing / agency environment
• Background in Healthcare, Real Estate, or E-commerce projects
• Basic understanding of UX/UI principles

Duties & Responsibilities 💼

• Act as the main point of contact for the client and take full ownership of the product delivery and final results
• Own the product outcome: be responsible not only for the process, but for delivering measurable value and client satisfaction
• Lead the discovery phase: clarify business goals, client expectations, needs, and success metrics
• Translate client needs into clear requirements, user stories, and actionable tasks for the development team
• Manage product backlog, priorities, and roadmap, ensuring alignment with business goals
• Ensure smooth project delivery: timelines, scope, risks, dependencies, and delivery commitments
• Facilitate clear and transparent communication between client and development team
• Conduct regular status calls, demos, reviews, and alignment sessions with clients
• Control scope changes and proactively manage client expectations
• Ensure product quality, delivery consistency, and client satisfaction from project start to release

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact 

PIN-UP Global is an international company specializing in developing and implementing advanced technologies, B2B solutions, and innovative products.

We ensure certification and licensing of our products, providing customers and partners of the holding company with high-quality and reliable solutions.

We’re looking for a sharp and driven Senior Business Analyst to join our team!

Requirements:

– 5+ years of experience as a Business Analyst, with proven expertise in requirements elicitation, analysis, and documentation in complex environments.
– In-depth knowledge of business analysis best practices, including writing user stories, acceptance criteria, and creating process flow diagrams.
– Experience with various requirement management frameworks and tools like Jira, Confluence, or equivalent.
– Practical experience conducting workshops, stakeholder interviews, and brainstorming sessions to gather and prioritize requirements.
– Strong experience with data analysis and modeling techniques, including interpreting complex datasets and translating them into actionable insights.
– Proven ability to identify gaps in processes or systems and propose effective business solutions.
– Hands-on experience creating and managing backlogs in Agile/SAFe environments, ensuring high-quality refinements and readiness for development.
– Experience of work on cross-functional projects, particularly in FinTech domains like payment systems, transfers, accounting systems or digital wallets.
– A candidate should have proven, hands-on experience in developing, securing, and maintaining payment card, blockchain and cryptocurrency projects.
– Understanding of financial products, particularly in areas such as accounting systems for payment solutions.
– Experience working with or analyzing payment processing systems, including blockchain-based solutions.

Will be plus:
– Experience with accounting systems, Card Issuing systems would be a plus.
– Knowledge of compliance and regulatory requirements in the FinTech industry.
– Experience with Payment Systems (any/few of these options: crypto payments, cards payments, SWIFT/SEPA payments)
– Familiarity with user flows and customer experience in payment platforms or transfer services, with a focus on delivering seamless and secure transactions.
– A genuine interest in financial innovation and emerging trends.

Responsibilities:

Stakeholder and Cross-Team Communication.
- Act as the main liaison between business stakeholders and development teams to translate business needs into actionable requirements.
- Actively contribute to the long-term strategic planning and development of the Accounting System project. Support the Product Owner in maintaining and updating the project roadmap in Jira to ensure alignment with business initiatives. Own and manage the jira backlog, ensuring it is well-groomed and prepared at least one sprint ahead to facilitate smooth sprint planning. 
- Facilitate effective communication across teams to ensure alignment on business goals and technical implementation.
- Represent business requirements and progress in leadership meetings, ensuring alignment on priorities and objectives.
 

Requirements Gathering and Analysis
- Collaborate with stakeholders to identify and clarify business needs and translate them into detailed functional and non-functional requirements.
- Analyze and model current and future state processes to identify opportunities for improvement and efficiency.
- Ensure requirements are prioritized, structured, and aligned with business objectives.

Sprint Support and Backlog Management
- Collaborate with Product Owners and development teams to refine and manage the product backlog, ensuring items are ready for development.
- Assist in sprint planning sessions by ensuring clear requirements and priorities for the sprint.
- Continuously review and refine backlog items to ensure alignment with evolving business needs.
- Actively support sprint ceremonies, including daily stand-ups, backlog grooming, and retrospectives, providing clarification on requirements when needed.

Project Documentation and Knowledge Management
- Maintain up-to-date documentation in Confluence, ensuring all requirement-related information is easily accessible and current;
Collaboration with Technical Teams.
- Work closely with developers and QA teams to ensure requirements are fully understood and implemented correctly.
- Provide ongoing support during the development and testing phases, answering questions, and clarifying requirements.
- Validate developed features against business needs and requirements to ensure they meet acceptance criteria.

Risk Management and Issue Resolution
- Proactively identify potential risks or issues that could impact requirement fulfillment or project timelines.
- Act as a problem solver to address requirement-related challenges and ensure delivery stays on track.

What are the conditions and bonuses?

🍀An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;

🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;

🧑‍💻Laptop & all necessary equipment for work according to the holding standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨‍⚕Medical insurance;

💵Referral program — enjoy cooperation with your colleagues and get a bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🤸‍♀Sport benefit;

🦄Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;

🎳Company events, team buildings.

We are looking for a proactive and growth-oriented Business Analyst to join our team and help shape the future of technology.

Requirements:

• 4+ years of experience as a Business Analyst in software development.
• Strong understanding of business process modeling, requirement gathering, and Agile methodologies.
• Proven ability to gather, document, and manage requirements (both functional and non-functional), including writing user stories, use cases, and acceptance criteria.
• Proficiency in Jira, Confluence, or similar tools.
• Practical experience with 3rd party integrations.
• Hands-on experience with a discovery phase.
• Strong communication skills to liaise with both technical and non-technical stakeholders.
• Upper-Intermediate English or higher.
• Previous experience in the IoT domain and fixed-price projects will be a plus.

Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Manage stakeholders and collaborate around needs, objectives, and product strategy.
• Define and refine workflows, user stories, and system integrations.
• Work closely with the development team to ensure seamless implementation.
• Provide regular updates and insights on project progress.
• Product Backlog: Help fill the product backlog by working with stakeholders to turn their ideas and expectations into features and requirements.
• Research and Suggestions: Assist stakeholders with competitor research and suggest different solutions and tradeoffs.
• Requirements Documentation: Document and maintain product requirements, and help the development team with any clarifications they need.
• Keep product and project documentation up-to-date.

Our Benefits:

• Professional growth: Individual development plan, mentorship, reimbursement for professional certifications and English lessons, access to professional courses in Corporate Learning Management System.
• Community: Tech community and knowledge-sharing events, English speaking club, corporate library and book club, volunteering and charity initiatives.
• Wellbeing: Medical insurance, regular medical check-ups, sport reimbursement, paid vacation and sick leave, mental health support and events.
• Work environment: Fully-equipped offices, top-notch equipment, flexible work format, activities both in-office and online, Y-bucks and access to the Yalantis store.