Academy SMART

Our client is seeking for experienced Business Analysts (BAs) with a strong background in EdTech, particularly Learning Management System (LMS) development. The ideal candidates will have hands-on experience in requirement discovery, backlog management, Agile methodologies, and a deep understanding of interoperability standards in educational technology.

This role requires close collaboration with cross-functional teams, including product managers, UX designers, and development teams, to define and enhance LMS solutions that align with user needs, compliance requirements, and business goals.

Requirements:

✅ 4+ years of experience as a Business Analyst
✅ Strong experience in requirement discovery and artifact creation (e.g., BRDs, user flows, wireframes, workflow diagrams).
✅ Proficiency in Customer Journey Mapping, Agile Backlog Management, and User Story Mapping.
✅ Deep understanding of Agile frameworks, including SAFe, LeSS, DAD, and Scrum methodologies (Scrum models N, N-1, N+1).
✅ Expertise in backlog management: Definition of Ready (DoR), Definition of Done (DoD), acceptance criteria writing.
✅ Familiarity with estimation approaches in Agile (e.g., story points, T-shirt sizing, WSJF).
✅ Experience working with educational technology solutions (LMS, CA, SIS) and understanding of interoperability standards (e.g., SCORM, xAPI, LTI).
✅ Technical BA skills are a plus (e.g., understanding APIs, REST/JSON, Postman, Swagger).
✅ Proficiency in BA tools such as JIRA, Confluence, Miro, Figma, Lucidchart, or equivalent.
✅ Excellent stakeholder management skills, bridging business and technical teams.
✅ Strong analytical and problem-solving skills with experience working on large-scale enterprise projects.

✅ Experience with EdTech will be a big plus

Responsibilities:

📌 Requirement Discovery & Analysis: Lead stakeholder discussions, elicit, document, and analyze business and technical requirements.
📌 Customer Journey Mapping: Design and optimize learner/user journeys to enhance the overall learning experience.
📌 Agile Backlog Management: Define, prioritize, and manage the product backlog, ensuring clear and actionable user stories with well-defined DoR and DoD.
📌 User Story Mapping: Collaborate with stakeholders to structure and refine user stories for seamless functionality and end-user satisfaction.
📌 Stakeholder Collaboration: Engage with Product Owners, UX/UI teams, and Development teams to ensure alignment with business and technical goals.
📌 Agile Best Practices: Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives), supporting iterative development cycles.
📌 Process Optimization: Recommend improvements based on data analysis and best practices in Agile.
📌 Interoperability & Compliance: Ensure LMS solutions comply with SCORM, xAPI, LTI, and other industry standards.
📌 Documentation & Reporting: Maintain requirement specifications, workflow diagrams, and process documentation in Confluence or similar collaboration tools.