Jobs at Djinni

We are DRCT — a travel-tech product company building SaaS solutions for the aviation industry. We help travel agencies and airlines access flight content more easily, automate workflows, and increase profitability through modern technology.
 

Since 2016, we’ve grown from a Ukrainian startup into an international group of companies operating across Poland, Saudi Arabia, the Baltics, and other European markets.
 

Now we are looking for someone to join our team and take an active role in growing our presence in the Polish market.
 

What you will do:
 

• Learn DRCT products and how the aviation industry works.
• Proactively reach out to travel agents (outbound) and schedule demos.
• Work with email sequences and handle objections.
• Present the product to potential clients and drive contract signings.
• Onboard new clients.
• Persuade clients to start actively using the product.
• Support clients with any ongoing issues they may have.
• Upsell current partners to connect new channels and use other DRCT products.
   

Requirements:
 

• Polish advanced speaking skills: 
  You can confidently communicate with clients in Polish and clearly deliver value.
• Based in Warsaw:
  You are currently located in Warsaw and available for in-person meetings with customers.
• 1-2 years of experience in outbound sales:
  You know where to find leads, how to approach them, and feel confident in outbound — it motivates you rather than drains you.
• Strong ownership mentality: 
  You`re able to take responsibility for your actions, leads, and performance. You care about the final result, not just completing tasks.
• Active and high-energy: 
  You are easy to talk to, build rapport quickly, and bring positive, confident energy into every interaction.
• Interested in the aviation field:
  You are curious about the aviation industry, care about what you sell, and are ready to learn a complex product domain.
• Fast learner and self-educator:
  You quickly deep dive into new topics, independently search for answers, and adapt fast in complex environments.
• Highly responsible and disciplined:
  You can take responsibility and pay attention to detail.
• Communicative and empathetic:
  You can deeply understand the problems each client is facing and address them with a personalized approach.
   

Will be a big plus:
 

• Ukrainian advanced speaking skills.
• Passion for startups and technology.
• Experience in the aviation ticketing field (GDS, NDC).
   

What We Offer
 

• Enjoy a remote-friendly role with the possibility to work remotely, participate in industry events, meet clients in person, and use our co-working space in Warsaw whenever needed.
• Small, agile team — work in a fast-growing company where your ideas truly matter.
• No corporate BS — we focus on efficiency, results, and innovation instead of endless meetings and bureaucracy.
• Unlimited earning potential — with our top-tier bonus system, you can double your base salary. The more you sell, the more you earn!
• Results-focused environment — we prioritize performance over hours. You have the flexibility to control your working hours, as long as you're available for team communication when needed.
• Learning & development support — we cover courses and other learning opportunities that help you grow.
• Fast-track career growth — a clear path to managerial roles for top performers.
• Equipment provided when needed — laptop, power banks, and other work essentials to help you stay productive.
• Team buildings and corporate events — we make time to celebrate wins and spend quality time together.
• Work-life balance — enjoy 24 calendar days of vacation, public holidays, and 7 sick days, with no medical certificate required.
   

Join us and help reshape the future of airline ticket distribution!

Promin Apps is a product company with global ambitions. We build apps for Tier-1 markets that help thousands of people improve their health, well-being, and quality of life.

As we continue to grow, we’re looking for an Accounting Specialist to help keep our financial operations running smoothly and efficiently.
 

Why this role?

• Product with purpose: Yogio — a product that supports people’s well-being through expert-designed programs and a deeply personalized experience. It is rated 4.7/5 on Trustpilot, with users regularly sharing how it has positively impacted their health and lives.
• International scope: Take ownership of accounting and treasury operations across multiple international entities.
• Room to grow: Expand your ownership and influence as the company continues to scale.
• High ownership: Thrive in a flat, data-driven culture where strong ideas matter more than hierarchy.

• Fast-moving environment: Move quickly, make an impact, and work with minimal bureaucracy.

   

What you’ll do
 

Accounting & Record-Keeping:

• Maintain accurate and up-to-date financial records in ERP systems (e.g. QuickBooks, Xero, or similar);
• Post journal entries, reconcile accounts, and support month-end closing processes;
• Process and track accounts payable and receivable;
• Maintain supporting documentation for all financial transactions;
• Assist in preparation of financial reports and management accounts;
• Support external accountants and auditors with required documentation and data.

Treasury & Payments (we’ll teach you if you don’t have any previous experience in this area):

• Execute and monitor outgoing payments across multiple banks, EMIs, and payment platforms;
• Ensure all payments are processed accurately and on time;
• Manage cash balances across legal entities, bank accounts, and currencies;
• Reconcile transactions and maintain accurate payment records;
• Open and maintain corporate bank and EMI accounts;
• Coordinate with banks, EMIs, and payment providers on operational and compliance matters;
• Support treasury reporting and cash flow visibility for the finance team;
• Assist with KYC, onboarding, and compliance-related requests from financial institutions.
   

About you

• 2+ years of experience in Accounting, Finance Operations or a similar combined role;
• Experience in IT, fintech, e-commerce business environment;
• Hands-on experience with ERP or accounting systems (QuickBooks, Xero, NetSuite, or similar);
• Strong Excel / Google Sheets skills;
• High attention to detail and accuracy;
• Structured, organized, and able to work independently;
• Openness to AI, automation, and process improvement;
• English B1+.
   

Nice to have

• Experience managing payments and banking operations;
• Experience with payment reconciliation, transaction tracking, and journal entries;
• Ability to work across multiple legal entities, accounts, and currencies;
• Experience EMI platforms (Revolut Business, Wise, Payoneer, or similar);

• Background in international or multi-entity accounting.

   

What we offer

• Fully remote work with flexible hours (start 09:00–11:00, finish 18:00–20:00);
• Competitive salary with regular performance reviews;
• Standard benefits (vacation, sick leave) and access to a corporate library;
• Opportunity to work in a fast-growing international digital business;

• Collaborative, low-bureaucracy environment with a strong focus on innovation.

   

Ready to help build reliable and scalable treasury operations behind a growing global product business? Apply now and join us on this journey.

• досвід роботи у банках - від 2х років;
• практичний досвід роботи з АБС "Scrooge";
• знання методології обліку в банках, принципи впровадження банківських продуктів:
• знання етапу життєвого циклу розробки ПЗ;
• базові знання SQL.

• складання бізнес-вимог з інтеграції автоматизовних систем компанії з АБС «Scrooge»;
• взаємодія з відповідальними підрозділами компанії для визначення обсягу продукту, планування, розробки та підтримки процесу інтеграції;
• формалізація та специфікація вимог, написання технічних завдань на рівні функціональних вимог та програмної реалізації; написання нефункціональних вимог;
• управління технічними вимогами протягом життєвого циклу розробки програмного забезпечення;
• тестування реалізованих задач.

• роботу у інноваційній компанії в сегменті FinTech;
• можливість працювати в гібридному форматі, або віддалено
• турботу про твоє ментальне та фізичне здоров’я (медичне страхування, консультації психолога, корпоративні спортивні спільноти);
• навчання та розвиток (заняття з англійської мови, курси та тренінги для професійного зростання);
• зустрічі з відомими спікерами у Корпоративному клубі;
• програму наставництва та підтримку кожного нового співробітника;
• можливість проявити свої таланти (ми цінуємо творчу ініціативу і підтримуємо її).

Є проєкти, де потрібно підтримувати вже побудовану систему. А є ті, де на старті є ідея, бізнес-задача і багато запитань — а працюючу систему ще потрібно створити.

Саме для таких запусків шукаємо Project Launch Manager.

Компанія активно розвиває нові продукти та напрями: запускає виробництва, тестує нові моделі продажів, виходить у retail та на міжнародні ринки, створює нові сервіси.

І нам потрібна людина, яка вміє брати такі проєкти від ідеї до запуску.

Які проєкти можуть потрапити до вас

Наприклад:

• запустити новий сервіс: від концепції та тестового запуску до готової моделі;

• вивести продукт у retail і протестувати перші точки;

• запустити нове виробництво на базі існуючого майданчика;

• допомогти побудувати вихід компанії на ринок США;

• взяти існуючий продукт і перетворити його на окремий повноцінний бізнес-напрям.

Проєкти різні за масштабом і можуть тривати від кількох місяців до 8+ місяців.

Після запуску та налагодження проєкт передається в операційне управління і можна брати наступний.

Що буде головним

Вам не потрібно знати відповіді на всі питання на старті. Потрібно вміти їх знаходити.

Розібратися в новій темі, зрозуміти, що потрібно для запуску, побудувати план, залучити внутрішню команду, знайти потрібних експертів або підрядників, протестувати рішення і довести його до результату.

При цьому роль дає багато автономності: тут очікують не просто координації задач, а здатності самостійно рухати проєкт і приймати рішення.

Нам буде цікаво познайомитися, якщо ви

• вже запускали продукти, сервіси, виробничі або бізнес-проєкти з нуля;

• вмієте перетворювати нечітку задачу на зрозумілий план;

• комфортно почуваєтесь у ситуації, де немає готової інструкції;

• можете об'єднати навколо проєкту різних людей і довести його до результату;

• любите момент, коли «ми ще не знаємо, як це зробити» перетворюється на «готово, працює».

Індустрія попереднього досвіду для нас не є визначальною. Значно важливіші масштаб ваших задач, самостійність і реальні кейси запусків.

Що дає ця роль

Автономність. Не потрібно погоджувати кожен наступний крок — буде простір самостійно будувати шлях до результату.

Вплив. Проєкти запускаються не «для галочки»: з них мають виростати реальні продукти, сервіси та напрями бізнесу.

Різні задачі. Після завершення одного запуску можна переходити до наступного — іншого за ринком, продуктом і складністю.

Прямий контакт із бізнесом. Робота напряму з керівництвом та власниками компанії.

Ресурси для реалізації. Можна залучати внутрішню команду, зовнішніх експертів, партнерів і підрядників.

Формат

Повна зайнятість. Офіс, Київ.Роль передбачає роботу не лише «за ноутбуком»: залежно від проєкту потрібно буде взаємодіяти з виробництвом, партнерами, підрядниками та виїжджати на локації.

Робоча мова — українська, але є проєкти на англомовний ринок, тож вільна англійська буде плюсом.

Якщо вам цікавіше створювати нове, ніж підтримувати вже створене - давайте знайомитися!

IT Support & Operations Specialist — Europe

About the role

We are looking for an experienced and self-driven IT Support & Operations Specialist to build manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union or UK who can work independently, provide remote support to multiple locations, and travel to European offices if on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.

Key responsibilities

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.
• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.
• Coordinate escalations with internal engineering teams, software providers, and external vendors.

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.
• Monitor warranty status and coordinate repairs or replacement with vendors.

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.
• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.
• Look for opportunities to standardize equipment and reduce unnecessary costs.

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.
• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.
• Good written and spoken English.

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.
• Experience supporting office IT projects in several European countries.

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.
• Comfortable coordinating several vendors, offices, and requests simultaneously.

Location and working model

• The candidate must be based in the European Union.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.
• Availability during standard European business hours is required.

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.