Jobs at Djinni

Job Title: Senior Architect – CRM Platform Ecosystem

Location: Remote
Reports to: СPO
Level: Senior / Principal 

About the Role

We are seeking an experienced Senior Architect to lead the architecture of our CRM Platform Ecosystem, driving the design and evolution of a scalable, modular, and API-first system that supports dynamic customer workflows, integrations, and analytics. You will play a strategic role in transforming our existing monolith into a maintainable, high-performing platform based on modern architectural principles such as Hexagonal Architecture, Event-Driven Design, and Domain-Driven Design.

You will work closely with the CO, engineering teams, product leaders, and external partners to create a CRM ecosystem that is future-ready, cloud-native, and deeply customizable.

Key Responsibilities:
• Design and oversee the implementation of the CRM platform architecture, ensuring alignment with business goals and technology strategy.
• Define architectural standards and lead the transition to a microservices or modular monolith architecture, as appropriate.
• Lead domain modeling and collaborate with product and engineering teams to apply Domain-Driven Design (DDD) practices.
• Architect and guide implementation of integration strategies including REST/GraphQL APIs, event buses (Kafka/RabbitMQ), and third-party services.
• Own decisions related to data architecture, including PostgreSQL modeling, replication, and performance optimization.
• Define and maintain architecture documentation, including diagrams, contracts, and interface specifications.
• Champion non-functional requirements such as performance, scalability, security, and fault-tolerance.
• Collaborate with DevOps to ensure the architecture is cloud-agnostic, containerized, and CI/CD friendly.
• Review and guide technical design decisions across multiple teams and enforce architectural best practices.
• Mentor developers, tech leads, and other architects in clean code, architectural thinking, and technical decision-making.

Requirements:

Must-Have 
• 8+ years of experience in backend or full-stack architecture, with at least 3 years in a senior or lead architect role. 
• Proven experience designing and evolving large-scale CRM platforms or complex enterprise systems. 

• Prior experience working with CRM-specific features such as workflows, custom fields, automation, or user segmentation. 
• Deep knowledge GoLang and PostgreSQL. 
• Hands-on experience applying Hexagonal Architecture, CQRS, Event-Driven Architecture, or similar paradigms. 
• Strong understanding of modular architecture, API versioning, and service orchestration. 
• Experience working in cloud environments (AWS, Azure, or GCP), with infrastructure as code principles. 
• Excellent communication skills and the ability to translate business needs into technical architecture. 

Nice-to-Have 
• Experience in  Flutter/Dart frontend architecture and integrating frontend with backend APIs. 
• Knowledge of PHP (Symfony), GraphQL, Redis, Kubernetes, and Elasticsearch. 

 
 We Offer:

• A fully remote role with flexible engagement (full-time or contract) – you can also choose to work in the office or in a hybrid format if you prefer
• An opportunity to influence and shape the architecture and overall direction of the AI product
• Work at a large product company with a wide range of in-house developed solutions, many of which have been leading the market for over 15 years
• Access to diverse internal projects, enabling you to develop various skill sets and show your potential in different areas
• A competitive compensation package that reflects your experience and skills, with opportunities for review based on performance

We are excited to offer you the opportunity to join our dynamic and free-spirit department, where experienced and talented individuals thrive. As a Web Analyst Trainee within our team, you’ll have the chance to showcase your skills and expertise.

In our team, we prioritize trust, creativity, and a results-oriented approach. We value continuous development, a money-making mindset, effective communication, and impact. Our mission is to attract the best experts in the field and ensure their success and satisfaction within our team.

WHAT YOU’LL DO

• Adding new brands into Data Base.
• Adding new brands / importing new brands from Data Base to websites.
• Setting Keitaro for new brands.
• Adding new brands into Voonix.
• Setting up postbacks.
• Monitoring of postbacks and fixing of dropped postbacks.
• Communication with partners (where necessary) regarding setting up postbacks.
• Checking the correctness of the transferred data.
• Setting and replacement of links in the tracker.
• Checking links for their correct statuses.

WHAT WE EXPECT FROM YOU

• English at the Upper-Intermediate level.
• Basic knowledge of SQL.
• Keitaro (or similar tracker) experience.
• Knowledge of Postman.
• Experience with Looker (Optional).
• Python (Optional).
• Voonix (Optional).
• Writing & maintaining documentation.
• Correct description of tasks according to the requirements of the stakeholders.
• Tasks creation, management and acceptance of deliverables.

HOW IT WORKS

• Stage 1: pre-screen with a recruiter.
• Stage 2: technical interview.
• Stage 3: test task.
• Stage 4: bar raising.
• Stage 5: reference check.
• Stage 6: job offer!

A trial period for this position is 3 months, during which we will get used to working together.

WHAT WE OFFER

• 28 business days of paid off
• Flexible hours and the possibility to work remotely
• Medical insurance and mental health care
• Compensation for courses, trainings
• English classes and speaking clubs
• Internal library, educational events
• Outstanding corporate parties, teambuildings

CoreWillSoft GmbH is a German-based company working on secure IoT software solutions and services. The mission of CoreWillSoft is to help businesses protect their assets, employees, and data by providing advanced software solutions and services in the security industry. 

We are looking for a Full-Stack Software Engineer (backend on Kotlin/Java) to work on our products and services that are being used by multiple businesses across Western Europe. Our team operates in a scaled agile approach across Europe with a headquarter in Bonn, Germany. It is responsible for the complete software development lifecycle; including ideation, implementation, and operation of the secure IoT software operating smart buildings and smart homes across the world. 

Join us to work on cool and innovative projects involving high-security hardware in a nice international and creative environment that allows you to learn and advance. 

We offer: 

• Great customer impact: the solutions you deliver will be used by thousands of large and small businesses. 
• Ability to shape the product, working, and delivery process 
• Great team spirit and Team Events 
• Agile and innovative environment 
• Cutting edge technology 
• Working on the latest Hardware 
• Convenient office or co-working, depending on your location 

Your skills: 

Backend: 

• 4+ years of experience with Kotlin and/or Java for backend development.  
• Strong experience with Spring Boot framework.  
• Experience with Docker and containerized applications.  
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.  
• Experience in designing and consuming RESTful APIs.  
• Knowledge of microservices architecture and patterns.  
• Experience with on-premise and cloud-based deployments.  
• Proficiency in secure coding practices and understanding of security best practices for backend systems.  
• Familiarity with scalability strategies and performance optimization in backend services.  
• Knowledge of monitoring and observability tools (e.g., Prometheus, Grafana, ELK).  
• Familiarity with CI/CD processes, including GitHub Actions, GitLab CI, or similar tools.  
• Experience with version control systems (e.g., Git).  
• Experience with database technologies, both relational (e.g., PostgreSQL) and NoSQL (e.g., MongoDB). 

Nice to have: 

•  Experience with React.js for building business applications (forms, lists, controls). 
• Experience with modern frontend development tools (e.g., Webpack, Babel, npm). 
• Strong understanding of HTML5, CSS3, and JavaScript/TypeScript. 
• Understanding of state management frameworks (e.g., Redux). 
• Knowledge of additional programming languages or tools. 
• Experience in system architecture design and understanding of distributed systems.   
• Proficiency in designing user interfaces with a focus on usability and performance. 
• Knowledge of building automation and physical access control systems.  

BAS Developer

Requirements:

• Over 4 years of experience
• Proficiency with BAS (Business Automation Software) platform
• Ability to work with HTTP requests (POST, GET)
• Experience in automating actions on websites and web services
• Skills in data extraction from websites and setting up interaction with web services

About Automated Communication Solutions LTD

We help design and automate the customer journey using artificial intelligence. As a result, our clients benefit from increased conversion rates and reduced business costs.

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions that allow building outstanding brands and fulfilling your business goals. We are looking for a PHP Developer (Laravel) to join our team.

What we expect from the candidate:

• At least 3 year of experience in a similar position;
• Deep understanding of PHP and its features in the context of Laravel;
• Experience with HTTP, REST, and API integrations;
• Also experience with Git, Gitflow;
• Basic knowledge of Linux, Nginx, Docker;
• English language level from Intermediate (B1). 
   

Your position will include:

• Developing program code for the company's products;
• Performing tasks in accordance with the work plan;
• Quality control of the written program code;
• Writing automated tests for previously developed program code;
• Support of the program code and its functions.

What we offer:

• Remote work format;
• Working hours from 10:00 to 18:00 (Mon-Fri);
• Interesting work in successful projects;
• Timely payment of salaries, official employment, 24 days of vacation and fun corporate events;
• A friendly team and a pleasant atmosphere without pressure, stress and other negative things.

We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.
 

We are waiting for you on our team!

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we're looking for:

We’re seeking a Middle Front-End Developer with a strong background in responsive web applications. You'll collaborate with various teams to build user-friendly, scalable systems while adhering to web standards. The ideal candidate is adaptable, detail-oriented, and passionate about software engineering, with a direct impact on enhancing user experience and performance for a global audience.

What you’ll be doing:

• Develop and optimize HTML5 games in collaboration with different teams.
• Write clean, efficient, and maintainable code with a strong focus on user experience.
• Ensure UI/UX designs are both creative and technically feasible.

• Stay ahead of web development trends, implementing innovative solutions to elevate the gaming experience.

   

Who you are and whom we’re seeking:

• 3+ years of experience as a JavaScript/TypeScript Developer;
• Strong knowledges: (Phaser 3 or Pixi.js)
• Strong knowledge of OOP fundamentals and game programming patterns;
• Experience in game development;
• Strong knowledge of Spine
• Proven experience with GSAP
• Ability to write clean code;
• Experience with git;
• Experience working in a team, good communication skills;
• At least intermediate English language proficiency.

Advantages:

• Experience with browser Dev Tools - for performance analysis and debugging

• Portfolio with your own projects on github

   

What we offer:

• A competitive salary
• Flexible work schedule
• Excellent opportunities for career advancement
• A long-term job with a prospect of financial and career growth

• A friendly and positive work environment with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. How many years of experience do you have in front-end development?
2. Please describe your experience and proficiency in HTML, CSS, and JavaScript, and specify your years of experience in HTML5 game development.
3. Please write details about your experience with each of:
   1. TypeScript
   2. Pixi.js
   3. GSAP
   4. Spine
4. Would you agree to do a test task before an interview? This would allow us to evaluate your skills and make an appropriate financial offer to you.
5. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

We are a global IaaS platform, and we treat our people as our customers - our approach to people relations is based on finding mutual interests, being transparent and respectful.

We are looking for a colleague who can support HR function with all aspects of our employees and contractor’s lifecycle.
It is important for us to find someone with excellent administrative skills who is able and enjoys working with people.

Our ideal candidate has a strong background in recruiting and is eager to expand their expertise across all HR functions, or has experience working in administrative roles and is looking to develop into an HR generalist role.

If you don’t have the mentioned background but have long wanted to change your career and become an HR professional working with people, and our approach to people aligns with your values, we encourage you to apply.

Essential Duties and Responsibilities

• Manage the entire recruitment process, including sourcing, initial selection, interviewing candidates for open vacancies, and offering consulting to hiring managers.
• Provide support to newcomers during the relocation and adaptation period.
• Oversee the onboarding and exit processes for all new hires and leavers.
• Conducting 1:1 interviews and providing updates to management.
• Organizing corporate events for different teams and the whole office.
• Maintain and update internal knowledge bases and systems.
   

Our expectations

• Experience in the recruitment agency will be an advantage.
• Excellent written and verbal communication skills. 
• Written and spoken English at the advanced level or above.

• Ability to analyze information, make conclusions, identify risks, and offer solutions.

   

What do we offer

• remote work from Dnipro with the possibility to visit our co-working space in Bratislava every three months; 
• relocation support to Slovakia and support of legalization if needed;
• excellent pay, the level of income discussed based;
• provision of all necessary hardware;
• corporate English Program Compensation;
• work in a team of professionals at international level.

Job Vacancy: Graphic and Web Designer

We are looking for experienced Graphic designer to join our team!

Responsibilities:

- Collage creation for banners;

- Development of landing pages;

- Assisting in preparing UI design interfaces;

- Creation of marketing materials for the project;

- Development of GIF animations.

Required Skills:

- At least 2 years of experience in graphic and web design;

- Advanced knowledge of Photoshop:

  •Color correction;

  •Retouching;

  •Ability to work with masks.

- Advanced knowledge of Figma:

  •Working with components;

  •Working with Auto Layouts;

  - Preparing responsive layouts.

- Experience in prompt engineering:

  •Ability to work with AI tools (Midjourney, ChatGPT);

- Basic knowledge of:

  •After Effects animation;

  •Illustrator;

  •Photoshop animation;

  •Prepress preparation;

- Proficiency in English.

Personal Qualities:

- Independence;

- Desire to learn;

- Responsibility.

**We offer:

-Remote work with a 5/2 schedule.

-Paid training (100% coverage for short courses, 30-50% for more advanced ones).

-English lessons for employees.

-20 vacation days + 5 additional day-offs, paid sick leave.

We are seeking a talented Talent Acquisition Specialist with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 1+ years of relevant full-cycle recruiting experience
• Experience with mass hiring position
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Join our team — here you will find unlimited opportunities for personal and professional growth!

We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. 

Currently, we are looking for an experienced Financial & Payment Analyst for Genesis.

Company domain: IT

Location: Kyiv/Remote

Job Type: Full-time

Genesis — is a full-cycle international product ІТ-company. Over 3000 people in 8 countries create products for 400 million users monthly. We are the most high-loaded company in the country and one of the largest partners of Facebook, Google, Snapchat, and Apple in the CEE region.

The rоle has a verу substantial & direct impact оn оverall financial perfоrmance, linked tо prоduct management & business develоpment (nоt related tо the classic treasurу functiоn).

Financial & Paуment Analyst is оne оf the keу pоsitiоns respоnsible fоr оverseeing & imprоving paуment оperatiоns bу analуzing large & cоmplex data sets, drawing insights & cоnclusiоns, cоllabоrating with crоss-functiоnal teams оn the C-level & negоtiating with external cоunterparts: banks, оther financial institutiоns. Yоu will have a verу impоrtant rоle in driving paуment efficiencу thrоugh sоurcing & implementing initiatives elabоrated thrоugh cооperatiоn with variоus prоduct teams.

If уоu are sоmeоne whо thrives in a start-up culture, enjоуs wоrking with crоss-functiоnal teams, enjоуs prоblem-sоlving mоde & result-оriented persоn we want tо hear frоm уоu!

What we оffer:

• Steep learning curve: wоrk оn new exciting Genesis prоduct with nо rоutine tasks — everу daу brings new challenges and оppоrtunities;
• High-impact cоllabоratiоn: Partner directlу with C-level executives frоm the prоject whо lead bу example, inspiring and driving future achievements;
• Career оppоrtunities: be part оf a rapidlу grоwing team, where уоu’ll have theоppоrtunitу tо lead E2E prоject tasks and cоntribute tо оur grоwth trajectоrу.

Respоnsibilities:

• Data analуsis: Analуze & interpret large data sets related tо financial and paуment data tо identifу trends, insights, and оppоrtunities fоr business grоwth.
• Prоcess Optimizatiоn: Develоp and implement streamlined financial and paуment wоrkflоws, leveraging technоlоgу, benchmarking knоwledge & insights tо enhance effectiveness & reduce inefficiencies.
• Business Develоpment: Market analуsis оf paуment prоviders & searching fоr оppоrtunities tо expand and diversifу the pоrtfоliо оf paуment methоds.
• Crоss-Departmental Cоllabоratiоn: Wоrk clоselу with the prоduct, technical & marketing teams tо prоvide financial & paуment insights, influence keу business decisiоns & implement initiatives.
• Repоrting: Create, maintain, and оwn cоmprehensive paуment repоrting, tracking paуment flоw, discrepancies & trends. Ensure repоrts are timelу, accurate, and actiоnable. Present findings and prоvide insights fоr imprоvement.

Hard Skills:

• 2+ уears оf experience in financial services (big-4), financial analysis, management cоnsulting, transactiоns suppоrt;
• Abilitу tо decоmpоse, analуze and interpret large data-sets, keу financial and оperatiоnal business metrics;
• High prоficiencу in Excel (including fоrmulas, pivоt tables, data analуsis tооls, etc.)
• Abilitу tо wоrk cоllabоrativelу with crоss-functiоnal teams.
• Strоng quantitative, analуtical and prоblem-sоlving skills;
• Upper-Intermediate level оf English.
• Knowledge/experience in the Paуment Domain wоuld be a plus.

Benefits:

• Services оf a cоrpоrate dоctоr, and after the prоbatiоnarу periоd — health insurance in Ukraine;
• 20 wоrking daуs оf paid vacatiоn per уear, unlimited sick leave;
• All equipment necessarу fоr wоrk;
• Access tо tоp-tier cоurses, cоrpоrate оnline meetups, lectures, a cоmprehensive librarу, and 11 prоfessiоnal internal cоmmunities fоr career develоpment;
• Cоmfоrtable оffices in Kуiv’s Pоdil district with secure shelters. In the оffices, уоu dоn’t have tо wоrrу abоut the rоutine: breakfasts, lunches, lоts оf snacks and fruits, lоunges, massages and оther benefits оf оffice life are waiting fоr уоu 🙂

We’ll review your CV and everything you have sent us within five working days. If your background meets our needs — we’ll set up a call to get to know each other better. Otherwise, we aren’t quite ready for you at this moment. But no worries — our journey has just started, and we’d love to stay in touch as our team grows and more opportunities emerge. We wish you the best of luck with your aspiration.

BigD is looking for a talented Customer Support Specialist to join our dynamic team.
BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 08:00–16:00, 16:00–00:00, 18:00–02:00, 00:00–08:00
• Main shift pattern: 4/2 (4 working days / 2 days off), with minor variations possible
• Shifts per month: 20–22
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for career growth within the team based on your performance and success as an agent
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2
• Multitasking skills
• Basic experience with CRM systems, customer databases or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in the improvement of processes and service quality within the team

What we offer:

• Direct communication with the core TEAM.
• 28 calendar days of vacation.
• Paid sick leave.
• Sports compensation.
• Training and course compensation.
• Birthday day off.
• Flexible working hours.
• Regular salary reviews.
• Favorable salary payment terms.
• A non-toxic, bureaucracy-free work environment.
• Stable salary payments.

Join a fast-growing team at the forefront of online gaming, where your expertise will directly contribute to the company’s growth and success.

Requirements:

• Strong backend development experience with Python and PostgreSQL (SQL Alchemy + Alembic)
• Proficiency with React and TypeScript for frontend development
• Solid understanding of infrastructure-as-code tools like Terraform
• Experience with Kubernetes and maintaining Helm charts
• Comfortable creating new microservices from scratch, including API design and deployment pipelines
• Ability to work proactively with minimal supervision, owning features end-to-end
• Excellent communication and collaboration skills in distributed teams

Nice-to-Have:

• Familiarity with FastAPI
• Experience with Bazel build system (training can be provided)
• Exposure to CI/CD practices and observability tools

Key Responsibilities:

• Build and deliver full-stack solutions using React, TypeScript, Python, and FastAPI
• Take ownership of features from idea to production (including design, development, testing, deployment, and monitoring)
• Design and implement scalable backend systems using PostgreSQL
• Build new microservices from scratch, including infrastructure configuration using Terraform and Helm
• Maintain and extend Kubernetes Helm charts for service deployment
• Collaborate with team members during weekly syncs to discuss progress, blockers, and demos
• Conduct code reviews, participate in design discussions, and handle ad-hoc support when needed
• Work independently and proactively drive tasks forward, coordinating across time zones

About the Project:

We’re hiring a Full-Stack Software Engineer (Python + React) to join a fast-paced, highly autonomous team. This role is ideal for an engineer who is comfortable working across the stack, passionate about writing clean and scalable code, and capable of driving features end-to-end — from design to infrastructure provisioning to production monitoring.

You will work closely with cross-functional teams to build new features, create microservices from scratch, and manage infrastructure using modern DevOps practices.

Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner, we deliver hands-on DevOps and FinOps and GenAI support that drives real results.

We work across EMEA, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Solutions Architect to join our team and help customers succeed with AWS. In this role, you will conduct Well-Architected Reviews and define remediation projects with clear scope and estimations, support customers in publishing their solutions on the AWS Marketplace, and work closely with both existing and prospective clients. This position requires combining technical expertise with strong consulting skills to deliver practical solutions aligned with AWS best practices.

If you are interested in this opportunity, please submit your CV in English.

Responsibilities

• Conduct AWS Well-Architected Reviews and provide clear, actionable recommendations.
• Define the scope and estimations for remediation projects based on review findings.
• Support customers in publishing and managing their solutions on AWS Marketplace.
• Support the DevOps team's efforts in implementing designed solutions.
• Design and present cloud architecture solutions aligned with AWS best practices.
• Act as a trusted advisor, building long-term relationships with customers and internal stakeholders.

Requirements

• 3+ years of hands-on experience in an AWS environment, including implementation, migration, and maintenance, designing solutions end-to-end
• Experience in conducting meetings with customers as a Solution Architect/DevOps Team Leader
• Excellent written and verbal communication skills in English
• In-depth knowledge of AWS's main services, with an emphasis on Kubernetes and Containers
• Experience with Infrastructure as code (i.e. Terraform, CloudFormation, etc.)
• Experience with Version Control systems (i.e. Git or similar)
• Understanding of SDLC
• Be an innovative teammate who is excited to learn new tools, systems, and best practices

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team

We are searching for a talented AI Creative Content Specialist to enhance content generation and AI-driven processes across our various projects in our digital ecosystem.
 

Key Requirements:

• Proven experience working with generative AI tools (e.g., ChatGPT, Midjourney, HeyGen, Claude, Copy.ai)
• Strong command of prompt engineering and content generation workflows
• Solid understanding of AI-powered SEO content creation and optimization
• Experience producing AI-generated video content using tools like HeyGen, D-ID, or similar platforms
• Basic knowledge of automation tools and content publication flows (e.g., Zapier, Notion AI)
• Excellent command of English, proficiency in other Western European languages will be considered an advantage
• Highly creative mindset with strong attention to detail and quality
• Basic understanding of visual content standards and graphic tools (Canva, Figma, or equivalents)
• Self-organized, reliable, and able to work independently in a remote environment
• High emotional intelligence

• Familiarity with data visualization or using AI for business analytics will be a plus

   

The selected candidate will be responsible for:

• Producing AI-generated video content and avatars for social media and marketing
• Collaborating with marketing and design teams to ensure consistent brand messaging and tone
• Automating parts of the content pipeline for faster delivery and publication
• Creating and refining prompts to generate high-quality content for SEO articles, blogs, and landing pages
• Optionally assisting with AI-based dashboards or internal data projects

• Keeping up-to-date with the latest tools and features in the AI content space

   

Languages:

The main languages of communication in the company are English, Italian, Russian, and Ukrainian. Since our team has many people from the CIS, we also use Russian for better understanding. We do not cooperate with aggressor countries.

Conditions:

• Remote work, flexible schedule

• Long-term collaboration

   

Benefits of working with us:

• Decent salary with opportunities for review based on performance and willingness to take on additional tasks
• No unnecessary distracting meetings, only the essential ones
• Project diversity ensures horizontal rotation opportunities

• Access to a budget for professional development, including relevant external courses, conferences, and seminars

   

And a few very important things to know about us:

We're a small but successful team of professionals fostering a "family-like" culture. However, this isn't the kind of family that gathers a few times a year to celebrate something. It's a union of individuals bound by common interests and a sense of belonging to a shared mission, a desire to see a magnificent result of joint efforts.

We have a flat company structure, which means that your ideas and suggestions will not go unnoticed by management.

We take a highly responsible approach to the selection of our team members: no matter what position we hire someone for, the main quality we look for is a people-first attitude. That's why in our team you won't meet indifferent bureaucrats, but you will definitely meet like-minded buddies.

Convinced this is the right fit? Apply now and let's make it happen!

BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 01:00–13:00, 13:00–01:00 (may vary in the future)
• Main shift pattern: 2/2 (2 working days / 2 days off), with minor variations possible
• Shifts per month: 16–18
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for growth as a specialist within the team based on your performance and success
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Personal experience: over 2 years in customer support, preferably in VIP service
• Experience in the iGaming or gambling industry (considered a plus)
• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2 (mandatory)
• Multitasking skills
• High level of self-organization, autonomy, and decision-making ability
• Strong experience with CRM systems, customer databases, or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in process and service level improvements within the team
• Analyze the customer database to identify potential VIP candidates (based on defined metrics)
• Regularly review your current customer base, develop specific communication strategies, follow their preferences, and collect feedback to maximize their satisfaction