Jobs Business Analyst

We are looking for a Salesforce Business Analyst with a good sense of quality and superior analytical and communication skills. If you are such a person, we invite you to join our team!


Responsibilities:
- Communicate with the customer to gather and understand requirements and customer needs;
- Processing and preparing technical documents;
- Participate actively in discovery and other sessions that are required to complete the Business Analysis phase of the project;
- Proactive stance to help pre-sales complete proposal and win the opportunities
- Understand business problems, critically evaluating of business ideas from a customer and a commercial point of view;
- Facilitating requirement discussions with key stakeholders to ensure decisions are made and understood by all;
- Stay current with Salesforce releases, features, and best practices through continuous learning and certifications.


Skills:
- Experience as a Business Analyst focusing on CRM systems projects (Salesforce, Dynamics, Netsuite, SAP, Sage, Hubspot)
- 2+ years of relevant and progressive BA professional experience
- Ability to gather requirements from stakeholders;
- Experience in documenting requirements;
- Ability to represent a workflow or process with the diagram;
- Wireframing skills;
- Great analytics skills;
- Good communication and presentation skills, ability to work as a team player;
- Skilled in critical thinking and problem-solving;
- Understanding of SDLC and agile development processes;
- English Upper-Intermediate level or higher, both verbal and written;

Will be Plus:
- BA certification;
- Understanding what’s possible with the Salesforce platform;
- Contribute to change management efforts to facilitate a smooth transition to Salesforce solutions;
- Salesforce Certificate.

We offer:
- Challenging and inspiring projects with the use of modern technologies;
- Well-being bonus after probation period (medical insurance, sport or mental health program);
- English and German classes;
- Personal development plan;
- Law agency support;
- Competitive salary and regular performance reviews;
- Paid business trips and relocation support;
- 18 working days paid vacation;
- Flexible working schedule, employee-friendly HR policy;
- Reimbursement of professional Salesforce certification;
- Possibility to develop as a certified mentor in Salesforce;
- Open communication and a friendly atmosphere within the team.

Awery invites Business Analyst to join the team.

We are an international company that has been successfully launching IT solutions for the aviation industry around the world for more than 15 years.

Join a rapidly growing and developing team!

www.awery.aero

Position: Business Analyst

Business Analyst role requires a proactive and meticulous individual with independent

and critical thinking. We are looking for a person who looks broadly at the project and

deeply into each problem and steps in to raise it and offers ideas and solutions. This

person is always focused on solving (better preventing) the problem. Whatever the aim

requires — analyzing multiple of documents, writing business requirements, spending

hours on calls with SME to clarify details, writing a query, educate customers' personnel,

building a rocket — the BA will do, ask how to do, learn how to do, or find the right person

to do it.

Description of responsibilities:

• Translate complex business ideas into clear technical requirements
• Get involved in all aspects of business intelligence and data analysis
• Drive models' tuning and achieving customers' automation goals; proactively look for

faults in the implementation and suggest improvements

• Work with data scientists' team on problem analysis
• Preparing dataset tagging instruction and working SME tagging team on datasets

creation

• Develop and maintain documentation
• Travel for trainings and meetings when needed

Qualifications/Experience:

• Written and spoken English (Upper-Intermediate level)
• An ability and willingness to learn new skills. If you don’t have the below nice-to-haves,

you must be able to learn them when they become necessary in a project

• Strong organizational and communication skills with the ability to translate from

business description to technical requirements

• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Quickly adapting, with ability to concentrate on multiple tasks in a dynamic work

environment, capable to work under stress

Nice to have but we ready to coach:

• Written and spoken English (Upper-Intermediate level)
• Experience in data analysis
• Experience in client communication
• Technical skills including Internet/Web -technologies, SQL, MS Excel with the ability

to query large and complex databases

• Experience of using reporting tools (Tableau, etc)

The development of our colleagues is the success of the company, so we have created the most comfortable conditions:

• Remote work (Work in the office Bulgaria, Sofia is possible)
• Working hours Mon-Fri 10:00—18:30.
• Official employment/FOP.
• Paid vacation and sick days.

About Awery

Awery is an international company building IT solutions for the aviation industry. We have been servicing clients all over the world for more than 15 years.

We help to manage aviation businesses with our ERP software platform. Our clients are Commercial Airlines, Cargo Airlines, Private Operators, Aviation Service Providers, Air Charter Brokers, Freight Forwarders & Cargo GSA, On Board Couriers, Cargo Handling Companies (https://awery.aero/customers) Awery aims at increasing productivity, reliability, and efficiency, reducing human intervention/errors, saving time and efforts, and boosting profitability.

Company website:

https://awery.aero

Hey! 👋

We’re looking for a skilled Business Analyst to join our dynamic team on an exciting Gambling project!

We are a young and ambitious outstaffing company that builds strong, dedicated teams for long-term collaboration with international clients. We value talent, responsibility, and a growth mindset.
 

🟢 Full Remote
🕘 Working hours: 9:00–18:00
 

What you'll be doing:

• Manage Product Backlog: Prioritize and organize tasks to align with key business objectives.
• Effective Communication: Act as a bridge between development teams and stakeholders, ensuring clarity in decisions and strategies.
• Handle Change Requests: Collect, prioritize, and add operational changes to the product backlog for future sprints.
• Define Acceptance Criteria: Set clear goals for features, validate them with stakeholders, and ensure they are met during QA.
• Conduct Gap Analysis: Identify areas for improvement by comparing current and target business states.
• Support Change Management: Assist in implementing change plans, provide training, and ensure smooth process transitions.
• Gather Requirements: Ensure all functional and non-functional requirements align with the Product Manager's expectations.
• Verify Requirements: Confirm that requirements meet stakeholder needs and are fit for purpose.
   

What we’re looking for:

• 2–3 years of experience as a BA or Product Manager in web development
• Solid understanding of product development architecture, Scrum, and Agile methodologies
• Knowledge of UX principles and product backlog management
• Bonus: Coding and design skills are a plus!
• English level: B2
   

What we offer:

✅ Fully remote work
🏝 18 vacation days per year
🎁 Birthday gifts
📚 Opportunities for learning and growth through challenging tasks
 

🚀 Ready to join us? Apply now!

We are looking for a System Analyst to join one of the best management team at Sigma Software!

Join our Stellar team and become a part of a group of over 300 experts in the AdTech domain. What is Stellar? It’s a community, a network, and a dedicated business unit within Sigma Software that specializes in advertising technology solutions. Over the years, we’ve had opportunities to work with some of the largest AdTech companies in the world. We brought tons of AdTech startups from an idea to a thriving business. Since 2008, we’ve worked with advertising technology companies to help them envision, build, and support their technology.

We are building a Competence Center where we stay focused on exploring our domain to become the best specialists in the industry. If you strive to build long-term cooperation, develop business and partnerships with the best Customers, and are ready to commit to joint business development, this could be a perfect match.

Requirements

• At least 5 years of proven experience as a System Analyst
• Solid grasp of software development life cycles (SDLC) and Agile methodologies (Scrum/Kanban)
• Experience working with RESTful APIs and an understanding of request/response cycles, authentication, and integration patterns
• Ability to write clear and concise technical documentation, user stories, and acceptance criteria
• Awareness of security best practices, data privacy regulations (e.g., GDPR), and secure development principles
• Experience with tools such as BPMN, UML, or process flow diagrams
• Familiarity with system architecture diagrams, data flow diagrams, and integration points
• Experience with discovery phases and contributing to the shaping and validation early-stage solution
• Strong understanding of the outsourcing model and ability to adapt product solutions to client needs
• Experience with product lifecycle management, including requirements gathering, solution design, and stakeholder management
• Strong communication and presentation skills and the ability to effectively engage with clients and internal teams
• Ability to work in a fast-paced, dynamic environment and manage multiple product solutions simultaneously
• Advanced level of English

Would be a plus

• Experience in the AdTech domain
• Experience with databases (SQL/NoSQL)
• Experience with cloud services such as AWS, Azure, or Google Cloud Platform
• Experience with pre-sales activities

Responsibilities

• Collaborate with the sales team during the pre-sales phase to understand client requirements, define product solutions, and help craft compelling proposals
• Work closely with clients to understand their business challenges and translate them into product solutions, ensuring alignment with client goals
• Gather and document client feedback to help refine proposals and offer tailored solutions
• Help negotiate project scope and timelines to ensure that product deliverables align with business expectations
• Create and maintain detailed product roadmaps, prioritizing features based on client needs and business value
• Translate business requirements into user stories and product specifications for development teams
• Work with the technical team to assess the feasibility and resources required to deliver the proposed solutions
• Collaborate with the delivery team to ensure a smooth handoff after the pre-sales phase, ensuring that all product details are properly transitioned for execution
• Help develop the overall delivery strategy to ensure that product solutions are scalable and can be successfully implemented by project teams

We are looking for a Middle Business Analyst with experience in Product Ownership to strengthen our delivery team and take a key role in shaping, documenting, and supporting complex eCommerce solutions for international client.

This role is ideal for someone who feels confident at the intersection of business, UX, and technology, has a strong understanding of web architectures, and is able to translate complex business ideas into clear, scalable technical requirements.
 

Key Responsibilities

• Own the preparation, maintenance, and evolution of BRD, FRD, technical, and integration documentation
• Collaborate closely with business stakeholders, UX/UI designers, QA, and development teams
• Participate in discovery phases, UX workshops, backlog grooming, and sprint planning
• Translate business requirements into clear, structured technical tasks for delivery teams
• Work with system integrations (ERP, PIM, CRM, payment systems, search, personalization)
• Support and scale delivery processes through high-quality documentation
• Participate in initiatives related to AI, personalization, and intelligent search
   

Required Qualifications

• 3+ years of experience as a Technical / Business Analyst in eCommerce projects (MUST)
• Strong understanding of eCommerce platforms (Magento / Adobe Commerce is a strong plus)
• Experience as a Product Owner 
• Hands-on experience with integrations (ERP, PIM, CRM, payment systems, search, personalization)
• Solid understanding of web solution architecture, APIs, and data flows
• Experience working in Agile / Scrum environments, including planning and grooming sessions
• English — B2-C1
   

Nice to Have

• Experience with AI, personalization, or intelligent search initiatives
• Familiarity with solutions such as Adobe Sensei, Algolia, Klevu, Hawksearch
• Experience with enterprise-level solutions and large US-oriented eCommerce projects

DataObrii is a tech consulting firm focused on Data Science, ML, and AI-powered IoT.

We’re looking for a hands-on SMM / Growth specialist who can combine two responsibilities:

1. Build and run a growth strategies and campaigns, including niche identification/reidentification, business materials (presentations, sales decks, case studies).
2. Support communications for a large-scale technical education initiative, focused on community growth and partnerships (the topic requires careful, responsible wording).
    

This role is perfect for someone who thinks strategically but also enjoys executing quickly and independently.

What you’ll do

A) Social Media Growth & Business Materials

• Plan and execute a content & outreach strategy to grow brand awareness and inbound interest.
• Prepare marketing/business materials: pitch decks, one-pagers, case studies, short presentations, potentially video materials.
• Improve consistency of messaging and brand voice across posts and materials.
• Support lead-generation experiments (organic growth, partnerships, outreach tools when appropriate).
   

B) Communications Support, Technical Education Initiative

• Help implement a communications plan aimed at attracting new participants and growing engagement.
• Support community activity (posting, moderation, online sessions/events, collaborations).
• Create simple content formats (posts, short videos, visuals, announcements).
• Track basic performance metrics and propose improvements.

What we’re looking for

• 1+ year experience in SMM / communications / marketing.
• Strong writing skills and ability to convert ideas into clear, persuasive content.
• Confident with content strategies, content creation and growth mechanics.
• Comfortable creating presentations and structured business materials.
• Organized execution: deadlines, content calendars, consistency.
• English: Intermediate+ (you’ll communicate both with Ukrainian and international audiences).
  
   

Nice to have

• Experience with educational programs / community building.
• Interest in engineering / hardware / IoT (or technical mindset in general).
• Experience with partnerships/collabs.
• Basic knowledge of paid ads (optional).

We are seeking a skilled Senior Business / System Analyst to join our team. In this role, you will support client discovery phases, identify pain points and improvement opportunities, and help translate business needs into clear functional requirements and delivery-ready specifications. This position requires hands-on experience in the manufacturing domain, with a solid understanding of operational workflows and business processes. 
Location: Toronto, Canada (ideally). We also consider candidates from Europe/UA with Canadian visa and ability to travel for crucial project phases. ​Can stick to European business hours.
Engagement: part-time or full-time, we are ready to discuss both.

Key Responsibilities: 
• Conduct process discovery workshops with business stakeholders and operational teams;
• Analyze current-state processes and identify:    
◦ inefficiencies;    
◦ bottlenecks;    
◦ repetitive/manual tasks;    
◦ opportunities for automation and optimization. 
• Document business requirements as:    
◦ functional specifications;    
◦ user stories / acceptance criteria;    
◦ process maps and workflow documentation. 
• Support delivery teams (engineering / DevOps / QA) by clarifying requirements and aligning expectations; 
• Assist in defining project scope, priorities, KPIs, and success criteria; 
• Contribute to solution validation, including supporting UAT preparation and feedback collection. 

Required Skills & Experience:
• 4+ years of experience as Business Analyst / Product Analyst / Systems Analyst 
• Manufacturing domain experience (required) — e.g.:    
◦ production & operations:
◦ quality control;    
◦ supply chain / logistics;    
◦ warehouse operations ;   
◦ ERP / MES-related workflows.
• Strong experience in:    
◦ business process documentation (BPMN / flow diagrams);    
◦ writing user stories, epics, functional requirements;    
◦ working with cross-functional stakeholders.
• Solid communication skills and ability to work with both business and technical teams.

Nice to Have: 
• Understanding of enterprise IT systems and integrations (ERP, MES, CRM, WMS); 
• Knowledge of data reporting, analytics, and BI tools;
• Experience in regulated industries (finance, healthcare, etc.).

What We Offer
 

• 16 days of paid time off.
• Official public holidays.
• Participation in company events.
• Health insurance.
• A friendly environment and supportive team.
• Engaging projects with opportunities for career growth.

We are looking for an experienced and highly analytical Senior System Analyst with deep expertise in the ABS B2 banking system. In this role, you will bridge the gap between business requirements and technical implementation, ensuring our banking solutions are robust, scalable, and efficient.

Core Responsibilities

• Analyze complex business requirements and translate them into detailed technical specifications (SRS) and functional designs.
• Work extensively with the ABS B2 core banking system to optimize processes and implement new features.
• Design and document system architectures using UML and BPMN diagrams.
• Write clear and concise User Stories and Use Cases for development teams.
• Collaborate with developers and stakeholders to ensure seamless API integration (REST/SOAP) and data consistency.
• Perform data analysis and troubleshooting using SQL and PL/SQL.

Requirements

• Education: University degree in System Analysis, IT, Economics, or a related field.
• Experience:
  • 5+ years of proven experience in System Analysis.
  • 3+ years of hands-on experience specifically with ABS B2.
• Technical Skills:
  • Proficiency in modeling tools and methodologies: UML, BPMN.
  • Expertise in documentation: SRS, User Stories, Use Cases.
  • Strong database knowledge: Oracle (expert SQL/PL-SQL skills). Knowledge of MS SQL or PostgreSQL is a significant plus.
  • Deep understanding of integration technologies: API (REST, SOAP), and tools like Postman and Swagger.
• Tools & Frameworks:
  • Advanced user of Jira and Confluence.
  • Strong experience working within Agile/Scrum environments.

About the role: 

We are expanding our Business Analysis team and are looking for a Business Analyst with strong eCommerce experience who wants to move beyond execution and be closer to business and delivery decisions.

This role is a good fit for someone who already operates as a senior contributor and is ready to grow into a Lead role over time.

🔑 Responsibilities:

• Lead and own the Business Analysis practice
• Drive and oversee discovery phases from initiation to solution design
• Ensure consistent BA quality, standards, and best practices
• Mentor and guide Business Analysts; support team development
• Collaborate closely with delivery, sales, and clients
• Contribute to pre-sales activities (scoping, estimation, solution alignment)

Act as a trusted advisor during the discovery and delivery phases

🧩 Requirements :

• 4+ years of experience in Business Analysis, including senior or lead responsibilities
• Mandatory experience in eCommerce projects
• Strong background in discovery, requirements definition, and stakeholder alignment
• Experience in a service-based / delivery-driven environment
• Leadership mindset and ability to build processes and teams
• Strategic thinking beyond day-to-day delivery

Advanced English (spoken and written)

🌍 What We Offer:

• 🚀 A leadership role with real ownership — build and scale the BA function
• 🌍 International eCommerce projects with global clients
• 📈 Clear growth path toward Practice Lead / Head roles
• 🎓 Company-supported learning & leadership development
• 🌍 Fully remote work with a flexible schedule
• 🏝 Paid vacation & sick leave
• ❤️ Medical insurance & well-being support
• 💰 Competitive compensation
• 🔥 Transparent processes and a mature team culture
   

Project Description

A program of projects within the Energy domain. We will work on various applications covering generation control, distribution control, transmission control, and service crews control. The implementation area of these products is very high-scale (e.g. country-wide systems).

We are seeking an experienced Senior/Lead BA to join our program team. The BA will play a pivotal role in driving business analysis activities, ensuring accurate requirement gathering, and bridging the gap between business stakeholders and the technical team. The ideal candidate will have proven expertise in conducting discoveries, both onsite and remotely, with experience in the energy and/or manufacturing domains.

Requirements:

• 4+ years of experience as a Business Analyst, with at least 2 years in a Senior/Lead role.
• Strong experience in gathering, analyzing, and specifying requirements.
• Proven experience with discovery phases, both remote and onsite.
• Deep understanding of customer needs and ability to translate them into business/technical requirements.
• Excellent communication skills and advanced English proficiency (both written and spoken).
• Experience in energy and/or manufacturing domains.
• Ability and willingness to travel abroad for short-term business trips.

Job Responsibilities

Lead requirements gathering, analysis, documentation, and validation for the project(s).
Conduct discovery workshops (onsite and remote) with business stakeholders and SMEs to identify needs and expectations.
Translate business needs into clear and detailed functional and non-functional requirements.
Anticipate and identify corner cases, edge scenarios, and potential gaps in requirements, proposing solutions.
Act as a bridge between stakeholders and delivery teams, ensuring alignment of business goals with technical solutions.
Support prioritization of requirements and manage the product backlog where required.
Ensure compliance with client's internal processes.
Participate in client meetings, presentations, and workshops, including international travel.

About the Project

We are looking for a skilled Business Analyst to join our team and contribute to an exciting project in the esports domain. The project focuses on building innovative digital solutions that enhance player experience, audience engagement, and business performance across the global esports ecosystem.

This role is a great fit for someone who has relevant experience in similar digital products and is passionate about esports, gaming, or interactive entertainment.

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders.
• Translate business needs into clear, structured functional and non-functional requirements.
• Collaborate closely with Product Managers, Designers, and the Development team to ensure a shared understanding of goals and scope.
• Define and maintain product backlog items, user stories, and acceptance criteria.
• Support stakeholders throughout the requirement clarification and product development lifecycle.
• Participate in solution design and validate that delivered functionality meets business objectives.
• Analyze existing business processes and identify opportunities for optimization and improvement.
• Prepare and maintain project documentation (BRD, SRS, User Stories, Use Cases, etc.) in accordance with company standards.
• Contribute to discovery phases, helping shape product vision, scope, and high-level solutions.
• Support pre-sale activities, including requirement clarification, solution framing, and documentation preparation.

Requirements

• 3+ years of experience as a Business Analyst in IT projects.
• Proven experience working in an Agile/Scrum environment.
• Strong analytical thinking and problem-solving skills.
• Hands-on experience with tools such as Jira, Confluence, Figma, or similar.
• Excellent communication and stakeholder management skills.
• Ability to translate complex business needs into clear, actionable requirements.
• Upper-Intermediate English (B2) or higher — confident communication with international teams and clients.
• Experience with pre-sale activities, discovery phases, and project deliverables.
• Experience or strong interest in the esports industry will be a significant advantage.
• Relevant experience with digital platforms, gaming, media, or entertainment products is a plus.

About

EdSpan is an innovative EdTech company dedicated to creating cutting-edge learning experiences that empower the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. Our current focus includes an AI-guided tutoring experiences, a peer-to-peer tutoring platform, and a custom learning management system.

We operate within a framework of clearly defined processes supported by automation for routine tasks, and open, productive collaboration across the team. Our workflows are based on Agile principles, with daily stand-ups, bi-weekly sprints, and other key Scrum practices. At the same time, we keep meetings to a minimum to ensure everyone can stay focused on delivering high-quality results and continuing to grow professionally.

Who you are

We’re looking for someone who enjoys working with complex systems — someone who understands how things connect together, handles edge cases, and makes new features fit flawlessly into existing logic.

This role is not like other traditional Business Analyst positions that focus heavily on interaction with stakeholders. On the opposite, this position is about deep, focused work: analyzing changes, mapping flows, and writing clear, complete specifications for engineers — few meetings and lots of thinking. You bring structure, clarity, and a sharp analytical mindset.

Requirements

• At least 4 years in a Business Analyst role and fluency in spoken English;
• Deep theoretical and practical knowledge of BA methodologies and tools — to choose the right approach for each complex case;
• Ability to write concise, clear, and structured user stories in the rule-oriented format;
• Strong interpersonal skills and experience navigating complex stakeholder structures — to align diverse perspectives into one consistent solution;
• Proven skill in documenting and diagramming complex flows (hundreds of elements), in order to make sophisticated systems understandable and maintainable;
• Familiarity with relational databases, to analyze data structures and identify the right points for change;
• Experience working on AI-driven products (AI agents, or AI workflows) is highly desirable — or a strong understanding of agentic systems, prompting, and evals;

• Bachelor’s degree in Computer Science, Information Technology, or a related field — for a strong analytical and technical foundation.

   

Would be a plus

• Familiarity with Mobile platforms and experience delivering applications from concept to successful App Store launch;

• Experience defining and implementing complex API integrations: Payment Service Providers, video streaming platforms, and other.

   

What will you do

• Prepare user stories / change requests based on the collected requirements while working with the Product team and Business stakeholders:
  • analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps;
  • prepare or modify existing BMPN diagrams to supplement specifications;
  • thoroughly polish user stories to cover every little detail to minimize product defects;
• Work with the Engineering team during all SDLC stages to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Proactively work with stakeholders to identify different types of requirements (business, solution, transition requirements, and other);
• Conduct research and analyze the business domain, including competitor analysis, market research, etc.

Description

The client is one of the largest global independent private equity fund administrators, administering over $300 billion of private capital on behalf of its clients with offices in New York, San Francisco, Boston, Stamford, Dallas, and Luxembourg. They offer private fund sponsors a best-in-class combination of people, process, and technology, enabling fund sponsors to most effectively manage their operational infrastructure, financial reporting, and investor communications.
The client represents the most experienced and longest-tenured team in the private equity fund administration industry, with broad expertise across buyout, funds of funds, real estate, energy, infrastructure, credit, co-investment, hybrid funds, feeder funds, venture capital, retail, and managed accounts.
The project aims to provide well-prepared and formatted analytic data for the customer.

Requirements

0-1 year of Business Analyst experience.
Good analytical skills.
Good relationship-building, facilitation, communication, and presentation skills.
Basic knowledge of Business Analysis foundation theory.
Basic understanding of software development lifecycle e.g., planning and analysis, designing the product architecture, developing and coding, testing, etc.
Proactivity and willingness to learn.
Strong prioritization and time management skills
At least upper-intermediate level of English.

Job responsibilities

Gathering, analyzing, and prioritizing business and system requirements
Communicating with stakeholders to clarify needs and align expectations
Applying requirements elicitation and analysis techniques, including UML modeling, use case analysis, Gherkin language, BPMN, and stakeholder interviews
Developing and maintaining documentation, including System Requirements Specification (SRS) templates, diagrams, and calculation templates in Excel
Writing and refining Jira user stories; supporting the development team during sprints
Performing basic manual calculations and data analysis in Excel
Organizing and facilitating Agile ceremonies: daily stand-ups, sprint planning, and retrospectives

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills.
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.

What you’ll own

• Analyzing sales results (Cross-sell/Up-sell), building metrics and reports, and providing recommendations to optimize team processes.
• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
•  

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

About Fintech Farm

We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.

Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise.

One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base.

We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.

We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.
 

Why Fintech Farm is a great place to be

Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.

Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.

People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the We over Me culture.

What you will do

• Analyze anti-fraud and payment performance metrics, including Approval Rate for card transactions, decline statistics, and their impact on business processes
• Identify, analyze, and investigate root causes of transaction declines during the authorization stage
• Work with large-scale datasets (Big Data) to detect trends, anomalies, and fraud-related patterns
• Apply statistical analysis techniques and build clear, actionable data visualizations for stakeholders
• Collaborate closely with product, engineering, risk, and operations teams to improve payment and anti-fraud flows
• Analyze and optimize payment processing flows, including authorization, network processing, clearing, and transaction confirmation

What we are looking for

• 2–3+ years of experience in a similar Business Analyst role, preferably in financial services, banking, payments, or transaction analysis
• Hands-on experience working with large volumes of data (Big Data)
• Strong understanding of Approval Rate, transaction decline reasons, and their business impact
• Solid knowledge of statistical analysis methods and data visualization techniques
• Good understanding of payment processing principles and flows
• Experience working with payment systems and protocols such as 3D Secure, EMV, PCI-DSS
• Strong analytical mindset, attention to detail, and a results-oriented approach

What we are offering

• Competitive salary, negotiable depending on the candidate’s level
• Share options
• A fast-growing start-up environment — with more benefits on the way