Jobs at Djinni

We are an IT company looking for proactive and communicative teammates to help us achieve our big goals.
We enjoy solving complex challenges by focusing on results and continuously improving our team’s skills.

We are currently seeking a Junior SEO Specialist to join our dynamic marketing team and contribute to the growth of our company’s web presence in the software development domain.

Responsibilities:

– Assist in developing and executing SEO strategies for the company’s websites in the software development niche;
– Conduct keyword research and analyze search intent to identify new content opportunities;
– Prepare SEO briefs and content outlines for copywriters based on keyword data and SEO goals;
– Optimize on-page elements (titles, meta descriptions, headings, content, internal linking);
– Support link-building and outreach initiatives;
– Monitor website performance using SEO tools (Google Search Console, Ahrefs, Semrush, etc.);
– Prepare regular SEO reports and recommend improvements;
– Collaborate with content, design, and development teams to ensure the implementation of SEO best practices.

Requirements:

– Around 6 months of hands-on experience in SEO or digital marketing;
– Basic understanding of on-page and off-page SEO principles;
– Practical experience in link building and outreach;
– Experience preparing SEO briefs for writers and working with keywords - from research and clustering to integration into content;
– Hands-on experience using SEO tools such as Google Analytics, Google Search Console, Ahrefs, or Semrush;
– Strong analytical mindset and attention to detail;
– Confident level of English for keyword research and content coordination;
– Genuine interest in the software development and IT industry will be a strong advantage.

Will be a plus:

– Experience with WordPress, Webflow, or other CMS platforms;
– Basic understanding of HTML/CSS;
– Knowledge of content marketing and copywriting principles.

What the company offers:

– Opportunity to work on engaging international projects as part of a professional team;
– Friendly and open management style;
– 21 paid vacation days and paid sick leaves;
– Flexible working schedule (9 a.m.–6 p.m. or 10 a.m.–7 p.m.);
– Fully remote work format.

We are looking for a highly motivated Head of Marketing with a deep understanding of the software development market!

Key Responsibilities:
• In cooperation with C-level executives & sales team be the driver of ICP & further campaigns idea creation and validation;
• Manage PPC campaigns: idea and ICP development, coordination of a team of designers, a copywriter, and a PPC manager;
• Work with catalogues: select them, analyze the effectiveness of advertising campaigns, and generate ideas for their improvement;
• Interact with sales and lead gen team;
• Manage marketing campaigns for the company’s internal projects;
• Collect feedback from clients to improve marketing strategies;
• Monitor and analyze the advertising market and competitors;
• Conduct external content research to stay informed about industry trends.

Requirements:
• Proven work experience as a Marketing Manager or in a similar role in an IT outsourcing company;
• Excellent research and analytical skills;
• Confident written and spoken English (B2 level or above);
• Deep understanding of SDLC and possible challenges of software development services provision;
• Strong organizational skills, and being a great team player.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Work equipment, such as laptops, monitors, and accessories (only for candidates located in Ukraine);
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Technical Interview ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

US-based healthcare technology company building an FDA-compliant AI platform for pharmacy automation. We need a Lead Python Developer to architect and implement critical healthcare data integrations and AI agent orchestration systems.

Key Responsibilities

• Lead development of HL7 v2 message parsing and normalization system
• Design canonical data models for patient, medication, and prescription data
• Implement Python workers for real-time message processing via Pub/Sub
• Integrate AI agents for drug interaction analysis and RxNorm validation
• Build secure REST APIs for healthcare data access
• Develop integration with CoverMyMeds prior authorization API
• Create mappers for ADT, RDE_O11, and RDS_O13 message types
• Ensure HIPAA compliance in all data handling processes

• Mentor junior developers and conduct code reviews

   

Required Technical Skills

• 7+ years Python development experience
• 3+ years in technical leadership roles
• Strong expertise in:
  • FastAPI or similar Python web frameworks
  • Async Python programming (asyncio)
  • Message queue systems (Pub/Sub, RabbitMQ, Kafka)
  • RESTful API design and implementation
  • Database design (PostgreSQL, BigQuery)
  • Docker containerization
• Experience with healthcare standards (HL7, FHIR) highly valued
• Cloud platform experience (preferably Google Cloud)
• Clean code practices and design patterns

Preferred Qualifications

• Experience with healthcare integrations or pharmacy systems
• Knowledge of HL7 v2 protocol and message structure
• Familiarity with RxNorm, NDC, or medical coding systems
• Experience with AI/ML integration (LangChain, OpenAI APIs)
• Understanding of HIPAA compliance requirements
• Experience with Google Cloud Healthcare API
• Background in building event-driven architectures

Technical Environment

• Languages: Python 3.10+, SQL
• Frameworks: FastAPI, LangChain, SQLAlchemy
• Cloud: Google Cloud Platform (Cloud Run, Pub/Sub, Healthcare API)
• Databases: Cloud SQL (PostgreSQL), BigQuery
• AI/ML: Integration with Claude, GPT-4, custom AI agents
• Protocols: HL7 v2, MLLP, REST APIs

We are seeking a proactive and detail-oriented HRBP to join our team.

The main responsibility of this role is to support and drive HR initiatives aligned with business objectives. You will act as a strategic partner to management, providing guidance on organizational development, talent management, employee relations, and performance improvement. This role requires close collaboration with department heads to ensure HR strategies effectively support operational goals.
 

Key Responsibilities:

• Drive performance management processes;

• Support managers in talent development;

• Lead employee relations, conflict resolution, and sensitive HR cases;

• Champion company culture, engagement initiatives, and change management.
 

Requirements:

• 5+ years of HR experience with 3+ years in HRBP or strategic HR role;

• Proven experience partnering with senior leadership and managing stakeholder relationships;

• Excellent problem-solving and conflict resolution skills;

• Experience managing organizational change and culture initiatives;

• Excellent communication skills and high emotional intelligence;

• English – Upper-Intermediate (B2) or higher.
 

Preferred Qualifications:

• Experience in product IT companies (300+ employees);

• Background in scaling organizations or hypergrowth environments;

• HR certifications (SHRM, HRCI, or equivalent);

• Coaching or mediation certifications.
 

The company offers:

• Official employment with a competitive salary and clear, transparent terms of cooperation;

• Paid vacation (24 calendar days per year) and paid sick leave;

• Support for your professional growth - the company is actively expanding, and you’ll have the opportunity to grow together with it;

• An atmosphere of trust, open communication, and leadership initiative is welcomed, ideas are brought to life, and the team supports your progress.

This position offers the opportunity to become an integral part of the HR team, directly contributing to employee engagement and the overall success of the organization. 

DevIT Group is a Ukrainian IT company providing a full range of IT services and business solutions to clients worldwide. We develop our own products, as well as custom websites and web applications for businesses in industries such as E-commerce, Media, Healthcare, Social Networks, Real Estate, and more. Our services include both outsourcing and outstaffing models, delivering end-to-end solutions and large-scale project implementation.

Requirements:

• 6+ months of experience in lead generation or IT sales on Upwork,
• 6+ months of proven experience in selling web development services, preferably in an outsourcing/outstaffing company,
• Experience in independently managing the full sales cycle (Upwork, LinkedIn, Clutch, GoodFirms, and other international platforms),
• Proficiency in English (Upper-Intermediate or higher),
• Motivation to grow in international B2B sales,
• Basic understanding of web development technologies (MERN, Python, PHP, UI/UX, Shopify, etc.),
• Experience working with CRM systems,
• Strong communication and written skills,

Nice to Have:

• Experience with LinkedIn, email outreach, Clutch, GoodFirms, or other platforms,

Key Responsibilities:

• Independently search for potential clients on Upwork (as well as LinkedIn, Clutch, Goodfirms, and other international platforms),
• Pre-qualify job posts according to the company’s criteria,
• Write creative and tailored cover letters to maximize response rates,
• Manage and close deals with leads from multiple channels (Upwork is the primary channel; LinkedIn, Email, and inbound leads are additional),
• Communicate with clients, analyze their needs, prepare commercial proposals and preliminary estimates in collaboration with the PreSale team,
• Negotiate, close contracts, and ensure ongoing client support, including upselling and cross-selling,
• Work closely with the PreSale and Project Management teams to ensure client satisfaction,
• Achieve individual sales targets and meet KPI requirements,

What We Offer:

• Remote work opportunity,
• Base salary + commission,
• Paid vacation and sick leave,
• Public holidays off,
• Standard working hours (9:00–18:00, with flexibility if needed),
• Salary is discussed individually based on experience and skill level

Interested in joining our team? We’d love to hear from you! Apply now or contact us for more details—let’s explore how we can grow together.

About the Role

We’re looking for a Marketing Specialist who’s curious, creative, and ready to learn fast. In this role, you’ll help us tell the 3DLOOK story, support campaigns that reach global brands, and attract new customers. You’ll work closely with the marketing, sales, and product teams to bring fresh ideas to life and see how marketing impacts real business growth.

What You’ll Do

• Support marketing campaigns across email, LinkedIn, and digital channels.
• Help create engaging content (case studies, posts, newsletters, etc.).
• Assist in managing paid ads, website updates, and social media activities.
• Research markets, competitors, and customer needs.
• Track campaign performance and prepare simple reports.
• Work with the sales team to support lead generation and outreach.
• Learn how to use professional tools like HubSpot, Google Analytics, and LinkedIn Campaign Manager.
• Collaborate with sales and marketing teams to keep CRM data accurate and up to date
  
   

What We’re Looking For

• 2+ years of marketing experience (internships or junior roles welcome).
• Basic understanding of B2B marketing and SaaS.
• Strong writing and communication skills in English.
• Interest in AI, technology, or digital products.
• Comfortable using tools like Google Workspace, Canva, or HubSpot.
• Organized, proactive, and eager to grow in a fast-paced global company.
• Analytical mindset and ability to work with structured data (LinkedIn, Apollo, or similar)
  
   

Nice to Have

• Familiarity with sales automation tools (Snaily, Closely, Instantly, etc.)
• Understanding of CRM systems and data enrichment
• Creative approach to storytelling and content creation

Why Join Us

• Work with a team building cutting-edge AI technology used worldwide.
• Learn from experienced professionals and grow your marketing skills.
• Gain hands-on experience with real campaigns and global clients.
• Flexible remote work environment and supportive team culture.

We’re looking for a Junior Gaming Manager— a detail-oriented and proactive specialist who will ensure the flawless release of new games, maintain the quality of game operations, and support the growing workload of our dynamic team.
 

🛠 Responsibilities

• Release new games on the website and verify their functionality, RTP accuracy, and potential fraud issues.
• Participate in promo plan preparation and assist in launching network promotions.
• Request, upload, and verify promotional banners across the site.
• Update all new game data across multiple projects.
• Perform regular functionality checks for game categories and titles on all platforms.
• Create and manage tickets to vendors in case of detected issues.
• Conduct regular competitor research and analysis.
• Support other game-related operational and one-time tasks as required.
   

🧠 Skills & Experience

• Understanding of slot game mechanics and basic game logic.
• Experience working with spreadsheets and structured data.
• Strong attention to detail and ability to multitask.
• Responsibility, initiative, and willingness to learn.
   

💡 Nice to Have

• Previous experience in iGaming or a related industry.
• Understanding of release management processes or QA workflows.
• Basic analytical mindset and familiarity with promo mechanics.
   

Why Join Us

🏡 Remote work (Mon–Fri, 10:00–19:00 UTC+2).
🏖️ Paid vacation & sick leave, plus a day off on your Birthday 🎂.
💸 Competitive salary – we value your effort and attention to detail.
🤝 Participation in internal company events & knowledge sharing.
🚫 No micromanagement, no rigid hierarchy – quick decisions & open communication.
📈 Real opportunity to grow into a Game Operations or Product role.
 

If you’re ready to dive into the iGaming world and help us deliver the best player experience — we’d love to hear from you! 🎉

• Project Description:

  Developed product is the leading software system in Energy domain covering all aspects of Oil&Gas production from geological exploration to optimization of ongoing production. Our technology solution helps geologists and geophysicists to research, visualize and interpret large volumes of geological data.
   Field Development Planning (FDP) is a comprehensive project aimed at optimizing the development and production of oil and gas fields. It involves the integration of geological, engineering, and economic data to create a detailed plan for the efficient extraction of hydrocarbons.
   Work supposes close cooperation with Customer team located in Houston and following Agile principles.
   Our team is senior, supportive and friendly.

   

• Responsibilities:

  Design, develop, and maintain Power BI dashboards and reports.
  Create high level architecture.
   Conduct data extraction, transformation, and loading (ETL) processes to integrate various data sources into Power BI.
   Optimize and improve existing Power BI reports for better performance and usability.
   Provide technical support and troubleshooting for Power BI-related issues.
   Document development processes, designs, and solutions for reference and reporting.

   

• Mandatory Skills Description:

  4+ years of experience
  PowerBI development
  SQL
  Load (ETL)
  Data Analysis
  Data Modeling
  Cloud Technologies

   

• Nice-to-Have Skills Description:

  Oli&Gas domain

   

• Languages:
  • English: B2 Upper Intermediate

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Primary responsibilities:

• Respond to customer inquiries and support requests promptly and professionally.
• Identify, troubleshoot, and resolve technical issues (within the scope of their knowledge and responsibilities) faced by Operators or their clients.
• Conduct analysis and analytics of the requested information.
• Report bugs, malfunctions, or any unpredictable behavior of the software.
• Provide step-by-step guidance and instructions to customers to resolve problems.
• Collaborate with cross-functional teams, such as account managers or technical support, to escalate and resolve complex issues.
• Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.
• Help Support peers with day-to-day tasks and professional development by sharing knowledge.

• Improve and keep up-to-date knowledge about the product, current support workflows, and procedures.

   

RNG Customer Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

Proficiency requirements:

• Bachelor’s degree (or equivalent work experience).
• Proven experience in customer service or related roles.
• Strong problem-solving and analytical skills.
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.
• Proficiency in using ticketing systems, CRM software, and other support tools.
• Knowledge of Microsoft 365 tools (MS Teams, Microsoft Word, SharePoint, etc.).
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong time management and organizational skills with the ability to prioritize tasks effectively.
• Customer-oriented mindset with a focus on providing exceptional service and satisfaction.
• Multitasking. Customer Support Engineers should be able to handle multiple customer inquiries simultaneously or juggle various tasks. They should be able to multitask efficiently, prioritize tasks, and manage time effectively.
• Tech-savvy. They should be an advanced PC user, being able to easily learn to work with any new tool or technology by using common guidelines and knowledgebases.
• English level Intermediate or higher.

Company offers:

• Long-term employment.
• Flexible timetable.
• Comfortable working conditions.
• Paid vacation and sick leaves.
• English lessons, gym.
• Competitive salary level.

About Yanarchy

Yanarchy is a Los Angeles–based talent agency that partners with unique, driven talents, helping them reach new heights and fulfill their dreams. We focus on cultivating individuality and providing full support so our talents can maximize their potential and achieve their goals.
Yanarchy is not just an agency — we are building a future ecosystem of services and monetization tools, developed as independent projects based on our expertise.

The Role

We are looking for a Video Editor who thrives on turning creative ideas into visually captivating stories. This role will focus on producing short-form vertical content — from Reels and TikToks to YouTube Shorts — for campaigns, content creators, and branded projects. If you have a strong sense of pacing, attention to detail, and passion for motion design, this is your chance to shape the visual identity of a fast-growing creative agency.

You Will

• Create visually engaging content that amplifies brand and creator identity.
• Collaborate closely with creative, marketing, and talent teams to bring ideas to life.
• Contribute to Yanarchy’s growing ecosystem of creative projects.

• Continuously learn and apply new editing techniques, tools, and trends.

   

Responsibilities

• Edit short-form vertical videos (Reels, TikTok, YouTube Shorts) — from raw footage to final delivery.
• Assemble and enhance footage: cutting, pacing, syncing with sound, applying transitions, color correction, and light sound design.
• Add motion graphics, captions, text animations, and effects to strengthen storytelling and retention.
• Ensure platform-specific optimization — correct aspect ratios, subtitles, hooks, and pacing for each platform.
• Maintain consistent brand identity across all videos — color grading, typography, tone, and editing rhythm.
• Collaborate with the creative team (producer, director, marketing, and client managers) to deliver edits that match the creative vision.
• Work with music and sound — select and sync soundtracks, balance levels, and enhance emotional tone.
• Implement feedback quickly and effectively, maintaining version control and project organization.
• Stay updated on editing trends and bring fresh creative ideas and styles.
• Deliver multiple edits under tight deadlines while maintaining top-quality standards.

Requirements

• Awareness of social-media trends and platform nuances (hooks, retention, subtitles, pacing).
• Proficiency in DaVinci Resolve or Adobe Premiere Pro — confident editing of short-form vertical content.
• Basic knowledge of Adobe After Effects for motion design and text animation.
• Strong sense of rhythm and storytelling through editing.
• Understanding of color correction, sound mixing, and composition.
• Adaptability to different styles — from cinematic to meme-style editing.
• Attention to detail and reliability under deadlines.
• Collaborative mindset and openness to feedback.

Nice to Have

• Familiarity with AI tools for editing (auto-captioning, sound cleanup, or visual enhancement).
• Experience with motion graphics and animation beyond the basics.
• Understanding of social media algorithms and engagement optimization (CTR, retention).

What We Offer

• Fully remote work in a creative and ambitious team.
• Competitive pay with room for growth.
• Paid vacation, sick leave, and personal days off.
• Fast feedback loop with minimal bureaucracy.
• Freedom to experiment and bring your creative ideas to life.

We’re looking for a CRM Manager — a proactive specialist who will plan, launch, and optimize multi-channel communications, enhance player engagement, and contribute to the company’s retention growth.
 

🛠 Responsibilities

• Set up and manage trigger-based campaigns and broadcast communications.
• Configure and launch multi-channel communication campaigns (SMS, Email, Push notifications).
• Segment user base and create personalized offers and communication flows.
• Conduct A/B testing, build hypotheses, and analyze results to improve engagement.
• Track and analyze deliverability and performance metrics (OR, CR, CTR, etc.).
• Ensure proper HTML/CSS formatting of email templates and maintain high visual standards.
• Collaborate closely with Retention, Marketing, and Design teams to ensure consistent messaging.
   

🧠 Key Skills & Experience

• 1+ year of experience as a CRM Manager or similar position.
• Strong knowledge and hands-on experience with Smartico (must-have).
• Experience setting up automated campaigns and multi-channel communications.
• Understanding of user segmentation and personalization logic.
• Familiarity with A/B testing and performance optimization.
• Basic knowledge of HTML & CSS for email layout adjustments.
• Analytical mindset with attention to detail and result orientation.
   

💡 Nice to Have

• Experience in the iGaming industry.
• Understanding of player lifecycle and retention mechanics.
• Familiarity with other CRM/ESP platforms.
• Willingness to grow into a Senior CRM or Retention role.
   

Why Join Us

🏡 Remote work (Mon–Fri, 10:00–19:00 UTC+2).
🏖️ Paid vacation & sick leave, plus a day off on your Birthday 🎂.
💸 Competitive salary – we value your expertise.
🤝 Participation in internal company events & knowledge sharing.
🚫 No micromanagement, no rigid hierarchy – quick decisions & open communication.
📈 Guaranteed professional growth and opportunity to develop within Retention.
 

If you’re a motivated CRM specialist ready to grow in a fast-paced iGaming environment — we’d love to hear from you! 🎉

The client is a product international company that provides a defence platform that enables development and security teams to protect critical workloads against emerging threats and undiscovered vulnerabilities with a lightweight agent that protects the organisation’s public, private and hybrid cloud deployments on-premises data centres managed. In addition, it is an advanced endpoint detection and response platform, which gathers as much information as possible to detect and analyse complex threats while being as non-intrusive as possible, minimising the impact on the network and the endpoint.

Requirements:

• Working on at least one of Mac/Linux/Windows: 4+ years of experience
• At least 4 years of experience in C++.
• Passion for problem-solving and debugging complex issues
• Ability to understand other people’s code quickly and effectively
• Experience in Software Design and Object-Oriented programming
• Experience with complex SW multi-threaded environments.
• High attention to details
• Good interpersonal and communication skills

Job responsibilities:

We are looking for an experienced Software Engineer for our Anti-Malware engine team. The team is responsible for advanced technologies across our supported platforms – Mac, Linux, Windows.
We supply effective business logic and enhancements for the engines in our system. In this position you will:

• Write high-performance and critical-path code for sensitive situations in production under Linux, Mac and Windows
• Write high-quality code considering as many edge cases as possible
• Investigate complex multiple author code in production & research to understand the full extent and impact of issues found
• Collaborate with various teams and stakeholders across the organization (R&D, Support, Operations, product, etc.)
• Participate in customer and support calls as the technical authority.
• Get familiar with real customer challenges and gain a deep understanding of the balance between UX and security value

Our client is a rapidly growing technology leader in digital accessibility software that helps enterprises make their web and mobile offerings accessible to everyone. 

We’re looking for an experienced Backend Engineer to join our client's innovative team. In this role, you’ll be responsible for designing and implementing scalable, distributed backend solutions for a SaaS platform.

Job Description

• Design and implement scalable, distributed backend solutions for a SaaS platform 
• Architect and deliver complex systems focused on accessibility compliance 
• Plan, execute, and maintain large-scale software delivery systems
• Monitor and optimize all aspects of product performance 
• Research, evaluate, and integrate cutting-edge technologies into the backend architecture 
• Troubleshoot issues across various backend services and infrastructure 
• Collaborate on evolving the product's core architecture to meet performance and scale requirements 
• Lead or contribute to hands-on technical architecture and SaaS infrastructure decisions

Qualifications

Must-have Qualifications:

• 5+ years of experience with Golang or JVM languages.
• Proficiency with at least one major cloud provider (GCP, AWS, or Azure), including serverless and container-based deployments. 
• Expertise in modern software design practices. 
• Experience with multiple data stores/services (SQL, NoSQL, ElasticSearch, BigQuery, etc.).
• Knowledge of high-scale stream/batch processing systems (e.g., Flink, Spark, Kafka). 
• Extensive experience in managing and maintaining production systems. 
• At least Upper-Intermediate level of English.

Would be a plus: 

• Understanding of distributed systems and microservices architecture.
• Familiarity with Kubernetes and container orchestration platforms. 
• Experience with ClickHouse or other high-performance databases. 

We are looking for a Chinese speaking Technical Support Specialist to join our team. 

If you’re passionate about solving problems, thrive in a fast-paced tech environment, and want to make an impact at a rapidly growing company - we want to meet you.

Responsibilities

• Provide Tier 2/3 support for internal and external stakeholders, ensuring top-tier service and minimal escalations to R&D
• Communicate directly with customers via email, Zendesk, and video calls
• Build and manage customer-facing support resources, including FAQs and playbooks
• Troubleshoot and resolve technical issues across a range of environments, using best practices and cross-team collaboration
• Interface with engineering, product, and customer success teams to investigate and resolve complex issues
• Monitor and prioritize incoming technical issues to ensure timely resolution
• Manage and lead critical customer escalations, including during off-hours on-call rotations

Requirements

• 2+ years of experience in a technical, customer-facing role
• Excellent verbal and written communication skills in English
• Strong troubleshooting skills with a results-driven, customer-first mindset
• Hands-on experience with logging and monitoring solutions like New Relic, Coralogix, Logz.io, Datadog, or similar
• Solid understanding of web technologies and client/server architecture
• Familiarity with web debugging tools (e.g., Chrome DevTools, Fiddler, etc.)
• Highly organized, independent, and comfortable working in a fast-moving startup environment
• Willingness to participate in a 24/7 on-call rotation for critical incidents
• Experience with SQL - Advantage
• Previous experience supporting SaaS or SDK-based platforms - Advantage
• Bachelor’s degree in Computer Science, Software Engineering, or a related field - Advantage

Project description

Developed product is the leading software system in Energy domain covering all aspects of Oil&Gas production from geological exploration to optimization of ongoing production. Our technology solution helps geologists and geophysicists to research, visualize and interpret large volumes of geological data.
Field Development Planning (FDP) is a comprehensive project aimed at optimizing the development and production of oil and gas fields. It involves the integration of geological, engineering, and economic data to create a detailed plan for the efficient extraction of hydrocarbons.
Work supposes close cooperation with Customer team located in Houston and following Agile principles.
Our team is senior, supportive and friendly.

Responsibilities

Design, develop, and maintain Power BI dashboards and reports.

Create high level architecture.

Conduct data extraction, transformation, and loading (ETL) processes to integrate various data sources into Power BI.

Optimize and improve existing Power BI reports for better performance and usability.

Provide technical support and troubleshooting for Power BI-related issues.

Document development processes, designs, and solutions for reference and reporting.

Skills

Must have

4+ years of experience

PowerBI development

SQL

Load (ETL)

Data Analysis

Data Modeling

Cloud Technologies

Nice to have

Oli&Gas domain

Languages

English: B2 Upper Intermediate