Jobs at Djinni

What We Seek:

- Proficiency in JavaScript programming.

- Hands-on experience with React and Node.js.

- Strong teamwork abilities.

- Upper-Intermediate level of English proficiency.

- Knowledge of React Native or Python would be a plus

What We Offer:

- Opportunity to bring your ideas to life and lead the entire process.

- Flexible 40-hour workweek with the option for hybrid or remote work

- Competitive salary featuring regular compensation reviews.

- Paid vacation (20 business days) and sick leave

- A cozy office located near the center of Lviv.

- Friendly, open-minded team with minimal bureaucracy

We are looking for a Full Stack Developer with solid experience in Python and React Native for a full-time outsource project.

What We Seek:

• 2+ years of commercial experience as a Full Stack Developer
• Strong experience with React Native and React
• Experience working with:
  • Expo
  • Zustand
  • TypeScript
• Backend experience with Python
• Hands-on experience with AWS, including:
  • AWS Lambda
  • AWS CDK
  • Amazon Cognito
  • RDS (PostgreSQL)
  • EventBridge
  • S3
• Understanding of RESTful APIs and modern application architecture

• Ability to work independently and collaborate within a team

   

Would be a plus:

• Experience with additional AWS services
• Mobile app publishing experience (App Store / Google Play)
• Experience with CI/CD pipelines

• Knowledge of testing frameworks and best practices

   

What We Offer:

• Opportunity to bring your ideas to life and lead the entire process.
•  Flexible 40-hour workweek with the option for hybrid or remote work
• Competitive salary featuring regular compensation reviews.
• Paid vacation (20 business days) and sick leave
• A cozy office located near the center of Lviv.
•  Friendly, open-minded team with minimal bureaucracy

What We Seek:

- Proficiency in JavaScript programming.

- Hands-on experience with React Native and Node.js.

- Strong teamwork abilities.

- Upper-Intermediate level of English proficiency.

- Knowledge of Python would be a plus

What We Offer:

- Opportunity to bring your ideas to life and lead the entire process.

- Flexible 40-hour workweek with the option for hybrid or remote work

- Competitive salary featuring regular compensation reviews.

- Paid vacation (20 business days) and sick leave

- A cozy office located near the center of Lviv.

- Friendly, open-minded team with minimal bureaucracy

Bitmedia Labs is an international product IT company that has been building ambitious innovative products for millions of users worldwide since 2014 - combining deep tech expertise with a creative mindset. 

Our ecosystem spans:
• Game Development — building the next generation of Web3 gaming, where gameplay comes first, players own their assets, and developers thrive within massive, engaged communities.
• Digital Marketing Ecosystem — building a unified ecosystem that combines a leading high-performance advertising platform with emerging media and affiliate solutions.

Requirements:
• At least 1 years of professional experience with Node.js and any modern frontend framework (React.js, Vue.js, Angular, etc.);
• Commercial experience with any database systems (SQL or NoSQL);
• Strong experience in creating adaptive and responsive layouts with HTML5 and CSS3, including pixel-perfect and flexbox layout techniques;
• Experience with at least one CSS preprocessor (such as Stylus, Sass, Less, or SCSS) or PostCSS;
• Proficiency in using Git as a code versioning tool;
• Solid understanding of networking, DNS, and sockets;
• Passion for continuous learning, with the ability to stay up-to-date with the latest technologies and incorporate them into your work;
•Excellent self-management skills, with a high level of autonomy;
• Strong critical thinking skills, with the ability to troubleshoot and solve problems independently;
• Excellent communication and collaboration skills.

Nice to have:
• Experience with Mongo DB;
• Experience with Next.js.
• Experience with Clickhouse, Cassandra;
• Experience with message brokers such as RabbitMQ or Apache Kafka.
• Experience with Jira/Confluence;
• Experience with containerization technologies, Docker in particular;
• Familiarity with Blockchain technology and its potential applications;
• Familiarity with CI/CD tools;

Hiring process:
• Intro call with a Recruiter - Technical Interview - Сollection of recommendations - Offer.
 

Join Bitmedia Labs to evolve, explore, and make a real difference - together.

Our culture is built on openness, trust, and support. We value initiative, ownership, and results. We work as one team - helping each other, celebrating wins, and learning from challenges together. 
We offer the freedom and space to grow:
• Professional growth and self-realization through ambitious products;
• The opportunity to bring your ideas to life, experiment, and directly influence the product’s development; 
• Collaboration with talented teammates united by a shared goal.

We also care about well-being and balance:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones.
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, run by volunteers from our team, we support the military, medics, and civilians across Ukraine — already delivering over $500,000 in aid. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you - send your CV and join us.
Let’s foster the world together!

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.
 

We are looking for a skilled Senior Flutter Developer.
 

✅ Responsibilities:
✔️ Development and improvement of crucial components of the platform
✔️ Make the product testable
✔️ Participate in grooming, planning, tech, and estimation sessions
✔️ Make your own decisions on the architecture level
✔️ Bring fresh and innovative ideas into the company’s processes
✔️ Support and improve product documentation
✔️ Couch Middle/Junior team members
✔️ Code review

✅ Requirements:

✔️ 4+ years of hands-on mobile development experience (Android or iOS)

✔️ 3+ years of hands-on Flutter development experience (at least 1 application released in the store)

✔️ Solid knowledge of Dart (including Dart streams / RxDart)

✔️ Solid knowledge of mobile architecture principles

✔️ Good knowledge of OOP/SOLID principles

✔️ Good knowledge of REST and Sockets

✅ Nice to Have:
✔️ Kotlin, Java, Swift

✔️ Experience with CI/CD process

✔️ Experience with Unit and Functional testing of mobile applications

✅ We offer excellent benefits, including but not limited to:

🚀 Career growth opportunities in an international and dynamic environment

📚 Opportunity to develop language skills with partial compensation for language courses

🎁 Special gifts for birthdays, weddings, and newborns

🏝️ 23 working days of paid annual vacation, plus paid sick leaves

🍲 Office snacks and refreshments

🏋️ Sports package to support a healthy lifestyle

🩺 Comprehensive medical insurance for you and your partner

📍 Comfortable office with great facilities in a prime location

🎉 Exciting corporate events, team-building activities, and international company parties.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, User Acquisition Manager at Headway by Headway Inc, we’re looking for a User Acquisition Specialist to take full ownership of Google Ads acquisition — one of our top strategic priorities.

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Thrive when you have full ownership — Google Ads acquisition is one of our top strategic priorities, and you’ll drive it end to end.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.

• Value strong partnerships — we work closely with Google, Meta, and TikTok. Our collaboration with Google’s Ukrainian office gives you access to offline interactions, summits, resources, and exclusive events.

   

What you will do:

• Scale Headway App’s user acquisition through Google Ads campaigns.
• Collaborate with the Product team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.

• Build and maintain automations and scripts to streamline campaign management and optimization.

   

What you need to join us:

• Proven experience with Google Ads (PMax, Search, Demand Gen, Display).
• Strong knowledge of analytical tools such as Google Analytics, Tableau, Mixpanel, Amplitude, etc.
• Solid understanding of marketing metrics
• Ability to analyze data and uncover causal relationships.
• Hands-on experience with scripts and campaign automation.
• Experience working on CRO initiatives with product teams is a strong plus.

• Alignment with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. Find out more about our projects here.

   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, User Acquisition Manager at Headway by Headway Inc, we’re looking for a User Acquisition Specialist to scale campaigns on Meta, TikTok & Applovin, and hit the ROI that drives our mission worldwide.

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Enjoy the freedom to test bold hypotheses, with the potential to fully own a channel or user acquisition flow in the future.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.

• Value strong partnerships — we work closely with Google, Meta, and TikTok. 

   

What you will do:

• Scale Headway App’s user acquisition through Meta and TikTok Ads.
• Collaborate with the Product team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.

• Build and maintain automations and scripts to streamline campaign management and optimization.

   

What you need to join us:

• Proven experience with Meta Ads, including campaigns optimized for Purchases or Subscriptions.
• Strong knowledge of analytical tools: Meta Ads Reporting, Meta Advanced Analytics, Tableau, Mixpanel, Amplitude, etc.
• Solid understanding of marketing metrics.
• Ability to analyze data and uncover causal relationships.
• Solid understanding of event tracking principles via pixel and server-side (CAPI).
• Hands-on experience with Meta Events Manager to verify real-time event delivery (PageView, AddToCart, Purchase, etc.).
• Experience working on CRO initiatives with product teams is a strong plus.

• Alignment with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. 

   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Description

GlobalLogic is searching for a motivated, results-driven, and innovative software engineer to join our project team at a dynamic startup specializing in pet insurance. Our client is a leading global holding company that is dedicated to developing an advanced pet insurance claims clearing solution designed to expedite and simplify the veterinary invoice reimbursement process for pet owners.
You will be working on a cutting-edge system built from scratch, leveraging Azure cloud services and adopting a low-code paradigm. The project adheres to industry best practices in quality assurance and project management, aiming to deliver exceptional results.
We are looking for an engineer who thrives in collaborative, supportive environments and is passionate about making a meaningful impact on people’s lives. If you are enthusiastic about building innovative solutions and contributing to a cause that matters, this role could be an excellent fit for you.

Requirements

• Strong hands-on experience with Azure Databricks (DLT Pipelines, Lakeflow Connect, Delta Live Tables, Unity Catalog, Time Travel, Delta Share) for large-scale data processing and analytics
• Proficiency in data engineering with Apache Spark, using PySpark, Scala, or Java for data ingestion, transformation, and processing
• Proven expertise in the Azure data ecosystem: Databricks, ADLS Gen2, Azure SQL, Azure Blob Storage, Azure Key Vault, Azure Service Bus/Event Hub, Azure Functions, Azure Data Factory, and Azure CosmosDB
• Solid understanding of Lakehouse architecture, Modern Data Warehousing, and Delta Lake concepts
• Experience designing and maintaining config-driven ETL/ELT pipelines with support for Change Data Capture (CDC) and event/stream-based processing
• Proficiency with RDBMS (MS SQL, MySQL, PostgreSQL) and NoSQL databases
• Strong understanding of data modeling, schema design, and database performance optimization
• Practical experience working with various file formats, including JSON, Parquet, and ORC
• Familiarity with machine learning and AI integration within the data platform context
• Hands-on experience building and maintaining CI/CD pipelines (Azure DevOps, GitLab) and automating data workflow deployments
• Solid understanding of data governance, lineage, and cloud security (Unity Catalog, encryption, access control)
• Strong analytical and problem-solving skills with attention to detail
• Excellent teamwork and communication skills

• Upper-Intermediate English (spoken and written)

   

Job responsibilities

• Design, implement, and optimize scalable and reliable data pipelines using Databricks, Spark, and Azure data services
• Develop and maintain config-driven ETL/ELT solutions for both batch and streaming data
• Ensure data governance, lineage, and compliance using Unity Catalog and Azure Key Vault
• Work with Delta tables, Delta Lake, and Lakehouse architecture to ensure efficient, reliable, and performant data processing
• Collaborate with developers, analysts, and data scientists to deliver trusted datasets for reporting, analytics, and machine learning use cases
• Integrate data pipelines with event-based and microservice architectures leveraging Service Bus, Event Hub, and Functions
• Design and maintain data models and schemas optimized for analytical and operational workloads
• Identify and resolve performance bottlenecks, ensuring cost efficiency and maintainability of data workflows
• Participate in architecture discussions, backlog refinement, estimation, and sprint planning
• Contribute to defining and maintaining best practices, coding standards, and quality guidelines for data engineering
• Perform code reviews, provide technical mentorship, and foster knowledge sharing within the team
• Continuously evaluate and enhance data engineering tools, frameworks, and processes in the Azure environment

Responsibilities

• Build and lead the Business Analysis function from scratch
• Hire, mentor, and develop a team of Business Analysts
• Design and implement business processes that will form the foundation of the ERP system
• Ensure business processes are driven by real users and business needs
• Establish BA standards, documentation practices, and ways of working
• Act as a key partner for C-level stakeholders and ERP owners
• Translate complex technical requirements into clear, business-friendly language

• Drive process standardization and continuous improvement initiatives

   

  Requirements

• Proven experience leading a BA team or Business Analysis department
• Strong background in business analysis and process management
• Hands-on experience with BABOK
• Confident use of BPMN 2.0
• Understanding of ISА 95 standards
• Result-oriented mindset with a pragmatic approach
• Strong communication skills and experience working with C-level stakeholders

• Ability to operate in a dynamic, changing environment

  Nice to have:

• Experience with ERP or accounting systems implementation
• Professional certifications in Business Analysis or ERP solutions
• Background in complex or regulated domains (banking, large enterprises, transformations)

We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working with the Microsoft technology stack and Atlassian , ensuring high-quality service delivery and resolving technical issues efficiently.

Key Responsibilities:

• Technical Support:
  • Provide Level 1 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
  • Troubleshoot and resolve hardware, software, and network-related issues.
  • Escalate complex problems to higher-level teams as needed.
• Systems Maintenance:
  • Perform routine system monitoring, updates, and maintenance for IT systems and applications.
  • Manage user accounts, permissions, and group policies in Active Directory and Azure AD.
• Collaboration & Communication:
  • Work closely with other IT teams to ensure seamless integration of services.

  • Communicate effectively with stakeholders to understand and resolve issues.

     

Required Qualifications:

• Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
• 2+ years of experience in a technical support or similar role.
• Familiarity with Atlassian for documentation and collaboration.
• Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.

Would be a Plus:

• Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
• Experience with ITIL processes for incident and problem management.
• Knowledge of scripting languages like PowerShell.

We are an iGaming company with over three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our clients and successfully operate in Tier 1-3 locations.

Due to the expansion of our department, we are looking for a Business Development / PSP

Main tasks:

🔥 Search for PSP providers, discussion of cooperation terms (understanding of commercial terms and their agreement, signing the contract, understanding which points and conditions need to be paid attention to: additional %, turnover)

🛠 Conducting the compliance process

🛠 Conducting the process of preparation of necessary documentation for PSP integration

🛠 Understanding the market of payment systems, knowledge of current PSP providers, reputation of payment partners

🛠 Analysis of competitors

🛠 Management of existing partners

🛠 Control of the conversion of the work of PSP providers

🛠 Solving issues in the process of maintaining PSP providers

What we expect from you:

💎 Work experience of 2 years or more in forex, gambling, crypto or fintech

✔️ Ability to negotiate, analyze the market

✔️ Understanding the legal process of compliance

✔️ EXPERIENCE of effective search channels for PSP providers - MUST

✔️ Experience working with quarterbacks, understanding the rebounding process

✔️ Regular attendance at conferences

✔️ Experience setting up processing for brands "from scratch"

✔️ Activity, sociability, readiness to work with large volumes of data

Why you should join us:

🔸 We work remotely: Mon-Fri, from 9:00 to 18:00

🔸 Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.

🔸 Competitive salary – your contribution will be properly valued.

🔸 Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.

🔸 100% guaranteed professional development and acquisition of new skills.

🔸 As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company.

BITTE is a health & wellness brand focused on developing supplements based on superfoods, with a strong emphasis on body health and immune support. Our core products are built around soursop, a powerful natural ingredient known for its nutritional and functional benefits. We focus on quality, compliance, and long-term brand growth on Amazon.
 

About the Role
 

We’re looking for a creative junior who writes clearly and naturally, understands TikTok/UGC culture, and wants to grow in creative strategy.
 

You’ll join Bitte’s creative team and work on content for TikTok, Meta (Instagram/Facebook), YouTube Shorts, and UGC projects.
 

What You’ll Do
 

• Generate ideas, angles, and concepts for UGC and short-form ad videos.

• Write simple, engaging, structured scripts for creators and influencers.

• Prepare clear creative briefs for editors, designers, and production teams.

• Track TikTok/Reels trends and analyze what is currently working in the US market.

• Research competitor content, identify new approaches, hooks, and formats.

• Build a reference library, moodboards, and a structured bank of creative ideas.

• Work closely with the Senior Creative Strategist and the UGC team.
 

What You Bring
 

• Interest or experience in UGC, short-form video, or content creation.

• Understanding of TikTok/Reels culture and what creates a “scroll-stopping” moment.

• Ability to write in a clear, concise, emotionally engaging style.

• Creativity + the ability to follow structured guidelines.

• English level B1–C1.

• Willingness to learn and grow in performance-driven creative work.
 

Nice-to-Haves
 

• Experience creating content for US audiences.
• Understanding of performance creative fundamentals — hooks, angles, POV, CTA.
• Familiarity with the wellness/supplements niche and clean aesthetic.
• Experience with paid traffic campaigns (Meta Ads / TikTok Ads targeting).
• Strong working knowledge of Excel and/or Google Sheets (basic analysis & reporting).
• Experience working with Notion for task management and documentation.
 

What We Offer
 

• Competitive salary.

• Fully remote work with a flexible schedule.

• Opportunity to collaborate with a passionate and dynamic team.

• Professional development and growth opportunities.

• Coaching and consultations with industry experts.

• Cross-functional experience across different projects.

• Supportive, friendly team atmosphere.

‼️We’re Hiring: Recruiter (E-commerce, US Market)

📢 About the Company

We are a fast-growing fund of e-commerce brands operating in the Health & Wellness niche on the U.S. market.
Our portfolio includes subscription-based, superfood-focused brands that support gut health, liver health, immunity, and overall metabolism.
As we scale multiple brands, we’re expanding our team and building strong internal people processes.

📃 About the Role

We’re looking for a Recruiter to support hiring across our portfolio of e-commerce brands.
This role is ideal for someone who wants to grow beyond recruitment and develop into an HR Manager as the company scales.

What You’ll Do
✔️ Own the full recruitment cycle (sourcing → interviews → offers) 
✔️ Partner with hiring managers to understand hiring needs 
✔️ Source candidates via LinkedIn, job boards, and direct outreach 
✔️ Conduct initial interviews and assess candidate fit 
✔️ Maintain a positive candidate experience 
✔️ Support onboarding and basic HR-related processes 
✔️ Help improve hiring workflows as the company scales 

What We’re Looking For 
🔹 1+ year of recruiting experience in E-commerce (U.S. market) 
🔹 Understanding of e-commerce roles (marketing, Amazon, operations, etc.) 
🔹 English level B2+ 
🔹 Strong communication and organizational skills 
🔹 Comfortable working remotely and independently 

Growth Opportunity 
📈 Clear career path to HR Manager as the team and company grow. 

What We Offer
✨ Fully remote work — from anywhere in the world
✨ International team and a friendly, supportive atmosphere
✨ Real opportunities for professional growth as the company expands
✨ Compensation discussed individually based on interview results

👉 Does this sound like you? Apply or message us — we’d love to connect.

An international agency providing advertising accounts and

infrastructure for media buying teams, affiliate arbitrage, and performance agencies. We

work with key platforms (Meta, Google, TikTok, DSP, Native) and a large pool of

providers of accounts, cards, proxies, and technical tools.

We are looking for a Supply Manager who will operationally complete tasks from Account Managers,

work with providers, support account issuance, replenishment, replacement, and technical

cases.

Account operations

-Processing requests from account managers: opening accounts, replacements, replenishments,closures

Communication with providers on current tasks

-Monitoring account statuses: ordered / in progress / issued / banned / replaced

-Verifying the correctness of access and account data

-Working with providers

Correspondence with agencies and platforms on current accounts

-Requesting and clarifying conditions for specific cases

-Monitoring response times and fulfillment of obligations on the part of the provider

-Transferring updates on terms, structure, or work specifics to your team lead

(penalties, bans, delays, schedule, provider holidays, etc.)

Incidents and replacements

-Working with account bans and replacement cases

-Replacing accounts according to approved regulations

-Transferring information to Finance if the case affects the financial side of the business

-Recording and transparency

-Maintaining tasks in CRM using templates

-Updating statuses and comments on tasks

-Recording key information, distributing data from chats in the database

Requirements
Optimal

-Experience working with advertising accounts/providers/agencies
-Understanding of basic terms: setup fee, adspend, commission, ban, refund, SLA
-Ability to correspond with providers and bring tasks to completion
-Attention to detail and responsibility for the final outcome of the task
-Willingness to work with a large flow of operational tasks
Would be a plus

-Experience in affiliate/agency
-Understanding of iGaming, apps, DSP, or Facebook accounts
-Experience working with Asana/CRM/spreadsheets
 

Work format and conditions

-Work from the office in Barcelona (hybrid: 3 days in the office, 2 days at home) OR Remote
-Fixed salary
-Clear regulations, task templates, and areas of responsibility
-Work in conjunction with a strong supply team and a clear company structure
-Opportunity for growth towards senior/specialization (providers, infrastructure,
sources)

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written communication skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

HOW WE WILL KEEP YOU SMILING

• We provide paid vacation days and paid sick leave benefits.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.