Jobs Sysadmin

The Defense Procurement Agency (DOT) is a national agency responsible for procuring ammunition, UAVs, military equipment, fuel, food, clothing, and other critical supplies for the Armed Forces of Ukraine and the Defense Forces.

Our mission: Strengthening Ukraine by ensuring reliable support for the Defense Forces while fostering the development of the national defense industry.

Our vision: To become the driving force behind the transformation of Ukraine's defense procurement ecosystem—not only operating the system, but continuously improving it.
 

We are looking for a System Administrator / Infrastructure Engineer who will be responsible for administering, maintaining, and developing our Microsoft-based IT infrastructure, ensuring system stability and availability, and supporting network infrastructure and security solutions.

Responsibilities

• Administer and maintain Microsoft-based IT infrastructure.
• Install, configure, and maintain software, server systems, and hardware components.
• Configure and maintain backup procedures to ensure data integrity, availability, and recoverability.
• Implement and maintain security solutions, including firewalls, antivirus software, and Endpoint Detection and Response (EDR) tools.
• Monitor systems for potential vulnerabilities and security threats, investigate issues, and ensure timely remediation.
• Administer and maintain server infrastructure, cloud environments, and virtualization platforms.
• Configure and support network infrastructure, VPNs, firewalls, and DNS.
• Respond promptly to system alerts and incidents, troubleshoot technical issues, and minimize service downtime.
• Create and maintain up-to-date technical documentation.
• Develop, test, and maintain disaster recovery plans and procedures.
• Automate routine administrative tasks using scripts.

• Provide technical support to users and help resolve IT-related issues.

   

Requirements

• Hands-on experience administering and supporting Microsoft 365, Exchange, Active Directory / Microsoft Entra ID, Intune, and IIS.
• Experience working with cloud infrastructure based on Microsoft Azure and the VMware virtualization platform.
• Experience administering Windows Server. Linux administration skills will be an advantage.
• Practical experience writing PowerShell scripts to automate routine administrative tasks.
• Understanding of networking fundamentals and the OSI model.
• Experience configuring and managing network equipment from vendors such as MikroTik, Cisco, or Aruba.
• Experience configuring and maintaining VPNs, firewalls, and DNS.
• Understanding of backup, recovery, and system restoration procedures.
• Ability to independently troubleshoot technical issues, analyze root causes, and implement effective solutions.

• Strong sense of responsibility, attention to detail, and readiness to respond to incidents promptly.

   

Will be a plus:

• Experience working with Docker and containerized environments.
• Experience administering and supporting security solutions such as DLP, NGFW, EDR/XDR, PAM, and SIEM.
• Experience working with relational databases, including Microsoft SQL Server and MySQL.
• Experience with infrastructure automation and Infrastructure as Code (IaC) tools such as Ansible and Terraform.
• Experience developing, testing, and improving IT infrastructure disaster recovery procedures.

What We Offer

• Meaningful work that directly contributes to strengthening Ukraine's defense capabilities.
• Official employment with competitive salary and full social benefits.
• Professional development, learning opportunities, and career growth.
• Structured onboarding and dedicated mentorship.
• A collaborative, supportive, and mission-driven team.
• Modern office near the metro with reliable internet and equipped shelter.

By joining our team, you will contribute to one of Ukraine's largest digital transformation initiatives in the defense sector and help build the future of defense procurement.

Ready to make a real impact? We'd love to hear from you. Apply today!

* By submitting your CV, you consent to the processing of your personal data in accordance with applicable legislation.

** Due to the high volume of applications, only candidates whose qualifications best match the position will be contacted.

About the client

Our client is a software product company. Its platform helps cloud and managed service providers keep their Microsoft licensing accurate, stay ready for audits and control infrastructure costs across hybrid environments. In this role you will be the technical point of contact who helps customers get the platform running in their infrastructure and keeps it working.

Responsibilities

• Onboard new customers and guide them through rolling out the platform's data collectors on their servers
• Handle first and second line support requests through the ticketing system; customers expect a reply within minutes
• Investigate issues: analyse logs, find the root cause and reproduce customer setups in a test lab
• Diagnose connectivity between collectors and the central server: firewalls, proxies, open ports
• Keep customers informed with clear, structured updates during troubleshooting and incidents
• Explain technical problems and solutions to non-technical stakeholders 

Requirements

• Hands-on Windows Server administration: Active Directory, DNS, SQL Server, Exchange, SharePoint Linux administration experience
• Experience with Hyper-V and/or VMware
• Good networking fundamentals, especially firewall, proxy and port connectivity troubleshooting
• Strong analytical and critical thinking skills
• Customer-facing support experience and clear communication in English
• Background at an MSP or system integrator, with exposure to many different customer environments, is a strong advantage

Nice to have

• Basic knowledge of Azure, including hybrid server management and licensing scenarios 
• Basic understanding of CI/CD concepts
• Basic Docker and Docker Compose skills
• Experience with other platforms: Proxmox, KVM, Red Hat, OpenStack

🔹Who we are!

At Levi9, we are passionate about what we do. We love our work and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?
 

🔹About the project

We are looking for a Senior System Administrator for our internal needs. You will work with the company’s cloud systems, participate in internal projects, and help our SysAdmin team. Please note that this is a full-time, office-based role from our Kyiv office during the first three months. After successfully completing the probation period, you will be able to work in a hybrid format.
 

🔹Requirements

Infrastructure & Networking:

• Strong networking experience, including:
  • Routers — MikroTik
  • Switches — Juniper, HP
  • WLAN — Aruba, Ubiquiti (UBNT)
  • VPN tunnels, IPSec, EoIP
  • VLANs, 802.1X, RADIUS
  • Firewalls and firewall rule management
• Strong understanding of TCP/IP, DNS, DHCP, routing, NAT and network troubleshooting.
• Understanding of network security principles, firewall rules and security best practices.
• Experience with software and hardware load balancers.
• Experience with proxy and reverse proxy technologies.
• Ability to troubleshoot complex network and infrastructure issues and identify root causes.

Microsoft / Windows Infrastructure:

• Strong experience with Windows Server administration.
• Practical experience with:
  • Active Directory Domain Services (AD DS)
  • DNS / DHCP
• DFS
• WSUS
• SCCM / Microsoft Configuration Manager
• Group Policy
• Understanding of Active Directory security, Group Policy and identity management.
• Experience with enterprise Windows infrastructure and production environments.
• Experience managing Windows devices.

Virtualization & Cloud:

• Strong experience with VMware vCenter Server and virtualized environments.
• Practical experience with Microsoft Azure.
• Good understanding of Azure infrastructure, including:
  • Virtual Machines
  • Virtual Networks, Subnets and NSGs
  • Azure Storage
  • Azure Backup
  • Azure Monitor / Log Analytics
  • Azure RBAC
• Experience with hybrid on-premises / cloud infrastructure.
• Understanding of cloud security, availability, backup and disaster recovery principles.
• Experience with cloud migrations and infrastructure optimization is an advantage.

Identity, Microsoft 365 & Endpoint Management:

• Experience with Microsoft 365 / Office 365 administration.
• Experience with Microsoft Entra ID (Azure AD), including users, groups, MFA, SSO and Conditional Access.
• Understanding of endpoint security and device compliance policies.

Security:

• Strong understanding of infrastructure and network security principles.
• Experience with firewall configuration and security policies.
• Understanding of VPN/IPSec security.
• Understanding of RBAC, MFA, least-privilege access and Zero Trust principles.
• Experience with system hardening, patch management and security best practices.

Automation & Modern Infrastructure:

• Good PowerShell skills and experience automating administrative tasks.

Monitoring, Backup & Troubleshooting:

• Experience with infrastructure monitoring and log analysis.
• Experience with backup and restore solutions.

Communication:

• Intermediate English (B1–B2 or higher).
• Ability to communicate effectively with technical and non-technical teams.
• Ability to document infrastructure, configurations and technical solutions.
   

🔹Nice to have

• Practical experience with Linux server administration, including Ubuntu Server, CentOS
• Basic understanding of Linux networking, services, permissions, logs and troubleshooting.
• Microsoft Azure certifications, especially Azure Administrator / Azure Solutions Architect.
• CCNA / JNCIA certification.
• Experience with Microsoft Defender.
• Experience with Terraform / Infrastructure as Code.
• Experience with Docker or Kubernetes.
• Experience with Azure DevOps / GitHub Actions.
• Experience with Windows Server Failover Clustering.
• Experience with enterprise firewall platforms.
• Experience with hybrid identity and Azure AD Connect / Entra Connect.
• Experience participating in cloud migration or infrastructure transformation projects.
• Experience with MDM / Endpoint Management solutions, like Microsoft Intune, Mosyle/Jamf

🔹9 reasons to join us:

1. Today we're working with the technology of tomorrow.
2. We don't wait for a change. We are the change.
3. We're experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what the high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, Professional trainings).
6. Here you can train your body and mind.
7. We've gathered the best locations - comfortable, cozy and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre) with regular offline internal events
8. We have master's degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering
    

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee;
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.
• Reservations are possible in accordance with applicable law and the company's internal procedures and based on the selection results.

We are open to candidates with minimal experience who are quick learners.

System Administrator
 

Salary: $800 per month
Work format: Fully remote
Schedule: Monday–Friday, 09:00–19:30
Employment type: Full-time
Industry: FinTech / Microfinance
Market: South Africa
 

About the Company

We are an international FinTech / microfinance company operating in the South African market.

We are looking for a System Administrator to maintain and support our office IT infrastructure and telephony systems.
 

Responsibilities

• Install, configure, and maintain Windows operating systems.
• Install and troubleshoot hardware drivers.
• Diagnose system issues and perform system recovery when necessary.
• Configure and maintain IP telephony systems.
• Provide technical support for office IT infrastructure.
• Troubleshoot basic network connectivity issues.
   

Requirements

• At least 1 year of experience as a System Administrator.
• Strong skills in Windows installation, configuration, driver management, and system recovery.
• Hands-on experience configuring IP telephony systems.
• Basic understanding of networking protocols and technologies, including TCP/IP, DHCP, DNS, and VLANs.
• Strong sense of responsibility and a proactive approach to problem-solving.
• Ability to explain technical concepts in simple, clear language.
   

What We Offer

• Salary of $800 per month.
• Fully remote work.
• Monday–Friday schedule, 09:00–19:30.
• The opportunity to work with an international FinTech company in the South African market.

Overview

Our partner is an international product-focused iGaming company and a B2B game provider with over 12 years of market experience, currently looking for a Service Desk Specialist/Support System Administrator.

The company’s primary focus is on regulated European markets, with its products available across more than 27 jurisdictions.

Main Responsibilities

– Provide IT support to employees (remote and on-site)

– Manage user accounts, permissions, and system access

– Handle onboarding and offboarding from the IT side

– Prepare and configure employee workstations

– Manage IT equipment procurement, delivery, and inventory

– Troubleshoot hardware, software, and system issues

– Maintain IT documentation and asset records

– Support internal tools (Google Workspace, Atlassian, GitHub)

– Assist with cloud access management (AWS / GCP / Azure basics)

Mandatory Requirements

– 3+ years in IT support / Service Desk / system administration

– Experience with access management, onboarding, equipment provisioning

– Experience supporting macOS environments is preferred, Linux/Windows systems will also be considered relevant

– Understanding of network basics (DNS, DHCP, VPN, TCP/IP)

– Experience with ticketing systems

– Basic understanding of cloud platforms (AWS / Azure / GCP)

– Basic understanding of GitHub access management

Nice to have

– Experience with MDM solutions

– Experience with VPN or LDAP

– Administration experience in Atlassian, GitHub, AWS

– Interest or experience in security topics (Zero Trust, access control, endpoint security)

We offer

– Competitive EUR salary

– Quarterly bonus system

– Flexible schedule

– Medical insurance

– Unlimited vacation and sick leave

– Budget for professional learning

– Modern hardware

About the role.

We're hiring a mid-level Linux System Administrator in Wrocław to run our on-premise infrastructure: our own physical servers in Stockholm. You'll keep the servers, the operating system, and our core services healthy and secure, work alongside our developers, and travel to  Stockholm several times a year to install and replace hardware.
 

• Seniority: Mid (3+ years)
• Location: Wrocław, Poland. Hybrid: remote + office in Wrocław, flexible office days. We’re looking for someone based in or near Wrocław (or willing to relocate).
• Contract: B2B with DomainCrawler AB, Sweden
• Rate: 3,000–3,500 EUR net per month (B2B invoice)
• Travel: Stockholm, several times a year , costs covered
   

DomainCrawler is a Swedish company that provides structured domain name data to businesses. Our database covers more than 1.4 billion registered and unregistered domains, with a wide range of data on each: DNS, SSL certificates, ownership, hosting, technologies and more. Domain registries and registrars, brand protection agencies and

OSINT investigators use it to fight counterfeiting, uncover threats and research markets.
 

Responsibilities:

• Monitor the health of the servers and services, and fix issues when they come up.
• Patch and update Debian, including major release upgrades.
• Keep our self-hosted CI/CD and source control tools running: upgrades, backups runners and agents, plugins. Developers own the pipelines.
• Keep the runtime environment for our services working: OS packages, systemd and logs.
• Run backups, test restores regularly, and keep the disaster recovery plan up to date.
• Manage the network: switches, firewalls, VPN.
• Handle security: hardening, vulnerability scanning, and access management (SSH keys, sudo, onboarding and offboarding).
• Extend our Prometheus and Grafana monitoring, and bring all servers under configuration management.
• Look after hardware: catch failing disks, memory and other components early (SMART, ECC and kernel errors), firmware and BMC updates, RAID health.
• Coordinate on-site remote-hands support between visits.
• Travel to Stockholm several times a year to install and replace hardware.
• Keep documentation up to date: hardware inventory , network diagrams and runbooks.
• Work with developers on what they need from the infrastructure, and contribute to capacity planning.
  
  Must-have:
• 3+ years administering Linux servers in production, with hands-on Debian or Ubuntu experience: apt, systemd, unattended-upgrades and major release upgrades.
• Hands-on work with physical servers: racking, cabling, replacing components, IPMI or iDRAC, and both hardware and software RAID.
• Networking fundamentals: TCP/IP, VLANs, routing, DNS, firewalls (nftables or iptables).
• Configuring managed switches from at least one major vendor.
• Configuration management with Ansible or a similar tool.
• Prometheus and Graf ana: exporters, dashboards and alerting rules.
• Designing backups and testing restores.
• Security practice: hardening, patch management, access management.
• Administering self-hosted CI/CD tools such as GitLab or Jenkins.
• English good enough for documentation and daily communication.
• Willingness to travel to Stockholm several times a year and to do physical work such as lifting and racking servers.
  
  Nice-to-have:
• Enterprise network equipment such as Juniper or Cisco.
• OpenVPN, WireGuard or another VPN technology.
• Centralized logging (ELK, Loki or Graylog).
  
  What we offer:
• 3,000–3,500 EUR per month on a B2B contract with DomainCrawler AB, Sweden, paid in EUR.
• 24 paid days off per year.
• Hybrid work with flexible office days at our Wrocław office.
• Travel to Stockholm several times a year, with travel costs covered.

We are looking for a Network Infrastructure Engineer to develop, maintain, and improve our network infrastructure across data center and cloud environments.

In this role, you'll take ownership of network solutions from design and configuration to deployment, troubleshooting, and ongoing support. 

We're looking for someone who enjoys hands-on engineering, automation, and solving technical challenges independently.

You'll have the opportunity to work on diverse infrastructure tasks, implement practical solutions, and directly contribute to network reliability and continuous improvement.

Responsibilities

• Design, implement, and maintain network infrastructure across data centers and cloud environments.
• Take ownership of network solutions end-to-end, from planning and configuration to deployment, troubleshooting, and ongoing support.
• Configure and maintain VLAN, LACP, vPC, routing, BGP, and VPN connectivity.
• Manage and troubleshoot network equipment, including Cisco Nexus switches and Palo Alto firewalls.
• Build and maintain connectivity between data centers, providers, and partners.
• Configure and maintain AWS Direct Connect and Azure ExpressRoute / VPN connectivity.
• Automate network configurations and routine operations using Ansible and scripting tools.
• Manage cloud network infrastructure using Terraform / Infrastructure as Code.
• Troubleshoot production network issues, including latency, packet loss, routing, firewall, VPN, and physical connectivity problems.
• Organize data center cross-connects and coordinate with providers and remote hands.
• Support network connectivity for Windows and Linux servers.
• Monitor network availability, maintain technical documentation, and improve infrastructure reliability.
• Participate in designing and implementing fault-tolerant and highly available network solutions.

Requirements

• 5+ years of experience in a Network Infrastructure Engineering role.
• Strong knowledge of TCP/IP, VLAN, STP, LACP, NAT, ACL, DNS, and routing.
• Hands-on experience with BGP.
• Experience with Git and CI/CD practices for Infrastructure as Code.
• Experience administering Cisco network equipment, preferably Cisco Nexus.
• Hands-on experience with enterprise firewalls.
• Experience configuring and troubleshooting IPsec site-to-site VPNs.
• Understanding of data center networking and cross-connect connectivity.
• A systematic approach to troubleshooting and experience handling production incidents.
• Experience with network monitoring and logging tools.
• Professional proficiency in English.

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

DevCom is looking for a responsible and proactive System Administrator to support our office infrastructure. If you want to grow in system administration, work on real tasks with modern technologies, and learn alongside an experienced team, we’d love to hear from you!

Still studying? That’s fine too. We also consider 4th-year students (and beyond) of technical universities who are available for full-time work.

Location: Lviv, office

Schedule: Mon—Fri, 09:00–18:00 or 10:00–19:00 (agreed individually). You should be available in case of critical technical issues (rare, but possible)

Probation period: 3 months

What you need to join us:
▪️ Higher education in IT or related fields; final-year students are welcome
▪️ Experience administering Windows; basic Linux skills and confident use of the command line (cmd, PowerShell, bash)
▪️ Understanding of networking (TCP/IP, DHCP, DNS, VPN) and the ability to troubleshoot network issues
▪️ Experience assembling and repairing PCs, installing operating systems, and setting up peripheral devices
▪️ Knowledge of Active Directory, Office 365 / Google Workspace administration, and remote access tools
▪️ Understanding of cybersecurity basics and data backup principles
▪️ Ability to find solutions on your own (yes, googling counts)
▪️ English at a level sufficient to read technical documentation

Would be a plus:
▪️ Experience with Helpdesk / Service Desk ticketing systems
▪️ Basic understanding of virtualization (VMware, Hyper-V), Docker, and cloud services
▪️ Writing simple scripts (bat, ps1, bash)

Your responsibilities will include:
▪️ Helping colleagues resolve technical issues, analyzing problems, and finding solutions
▪️ Installing and configuring operating systems (Windows, Linux) and connecting peripheral devices
▪️ Supporting basic network services (TCP/IP, DHCP, DNS, VPN)
▪️ Monitoring core cybersecurity aspects and data backup practices
▪️ Assembling, upgrading, and repairing office PCs
▪️ Managing user accounts and access in Active Directory and Office 365 / Google Workspace

About you:
▪️ Responsible, a fast learner, and comfortable with routine tasks
▪️ Patient and able to explain technical things in plain language to non-technical colleagues
▪️ Stress-resistant and able to set priorities

What do we offer:
Salary — $500 gross during the 3-month probation period, $800 gross after it
Annual performance review
Real infrastructure work from day one: networks, workstations, user accounts, backups and the generator-powered systems that keep our office running
Mentorship from experienced colleagues who’ll help you grow as a SysAdmin
Professional development in a team of highly qualified specialists
Recognition gifts and awards
Employee referral program
Benefit program that covers expenses of your choice:
— Sports activities (one-time sessions or monthly/annual subscriptions)
— Medical expenses (dentist, doctor consultations, medical examinations and tests)
— Psychologist consultations
— Medical insurance
— Professional training (hard and soft skills), including IT certifications like CCNA or Microsoft [?] and the books you need
— Courses in traditional arts and creativity (drawing, music, photography)
— Individual English classes
21 working days of paid vacation
10 paid sick leaves
IT club membership

If you would like more details, please feel free to contact me or submit your resume through the site.

The next step is a short interview with me, 15–30 minutes.
Then — an interview with your future manager — 60 minutes.In case of success — offer!

I will organize all stages ASAP

We highly value transparency and communication. Our recruitment process includes feedback at every stage, ensuring you are consistently informed and engaged.

So if you’re a person who loves teamwork and communicating with interesting people, you’re more than welcome to our team :)

Olha Melnychuk

Функції:

·         техпідтримка (рівень L2+L3) та забезпечення розвитку (аналіз, проектування, впровадження, оптимізація) мереж та мережевих сервісів  Enterprise-рівня: LAN, WAN, WLAN WiFi, DATACENTER, всі різновиди VPN.

Вимоги:

·         Неповерхневі (на рівні, реально еквівалентному CCNP Enterprise/Routing&Switching + CCNP Security) знання механізмів та протоколів L2/L3 комутації, маршрутизації (BGP, OSPF, EIGRP), QoS, Network Monitoring/Logging/Troubleshooting/Management, відмовостійкості, автоматизації, забезпечення захисту мереж, та т.і.

·         Досвід роботи (від 4 років) з Cisco Catalyst (провідні та безпровідні мережі) та з Fortinet FortiGate (OSPF, BGP, створення, аналіз та оптимізація політик, функціонал Unified Threat Management, інспекція трафіку, IPS, SD-WAN, всі підтримувані різновиди VPN).

Режим роботи та особливі умови:

Офіс/гібрид

Boosty Labs is a leading software development company specializing in Web3, Blockchain, Fintech, AI, and Cloud solutions, with a team of 150+ skilled experts. Since 2017, we have completed over 250 projects for industry leaders like Ledger, Consensys, Near, and many others, delivering custom solutions for businesses of any size.

Requirements:

● 2+ years of experience as a System Administrator
● Experience with Atlassian products, Google Workspace (G Suite), Slack, and Replit
● Experience with monitoring systems
● Strong troubleshooting skills, including network and computer-related issues
● Experience with software installation and configuration
● Knowledge of system security, including intrusion detection and access controls
● Knowledge of data backup and recovery
● Intermediate English

Responsibilities:

● Manage network servers, systems, and technology tools
● Set up and manage user accounts and workstations
● Monitor system performance and maintain systems according to business
requirements
● Troubleshoot technical issues, network problems, and system outages
● Ensure system security through access controls, backups, and firewalls
● Install, configure, and upgrade systems, software, and hardware
● Stay up to date with new technologies and system releases
● Develop expertise and provide training to employees on new technologies and tools
● Build and maintain an internal IT wiki with technical documentation, manuals,
troubleshooting guides, and IT policies
● Maintain and improve backup and recovery processes
● Support the company in maintaining a secure, stable, and efficient IT environment

 

What we offer:

• Remote working format
• Flexible working hours
• Informal and friendly atmosphere
• The ability to focus on your work: a lack of bureaucracy and micromanagement
• 20 paid vacation days
• 7 paid sick leaves
• Education reimbursement

 

Recruitment process: Recruitment Interview — Final interview

Project Description

We are looking for a sys admin to cover the US time zone. Working hours: 7 PM to 3 AM.

IT System Administrator (Evening/Night Shift, 7 PM – 3 AM)

Responsibilities:

• Device fleet: set up, maintain, and update Windows and macOS machines; handle hardware onboarding and offboarding.
• User access: manage accounts, roles, permissions, MFA, password resets, and access revocation for departing employees.
• Endpoint updates and security: apply OS and software patches, manage antivirus/EDR, enforce disk encryption (BitLocker, FileVault) and security policies.
• Monitoring: track device health and corporate services, respond to alerts during the shift.
• Backups: oversee backups of workstations and user data.
• Troubleshooting: resolve OS, software, network, VPN, and peripheral issues.
• Developer support: configure local environments (Docker, SDKs, IDEs, repository and VPN access), perform initial diagnosis of deployment issues, and escalate to DevOps.
• Tickets: handle user requests, maintain documentation, and prepare shift handovers.

Requirements:

• Experience: 2+ years as an IT Administrator or IT Support (L2).
• Windows: solid administration of Windows 10/11, including Group Policy.
• macOS: hands-on experience supporting and configuring macOS.
• MDM: Microsoft Intune, Jamf, Kandji, or similar.
• Identity and access: Entra ID (Azure AD) or Active Directory, Google Workspace or Microsoft 365, SSO (Okta, JumpCloud, etc.).
• Networking (end-user level): DNS, DHCP, Wi-Fi, VPN.
• Scripting: PowerShell and Bash/zsh for automating routine tasks.
• Ticketing systems: Jira Service Management, Freshservice, or similar.
• English: B1 or higher.

Nice to Have

• Basic understanding of Docker, Git, and CI/CD to communicate effectively with DevOps.
• Experience with EDR tools (CrowdStrike, SentinelOne, Defender for Endpoint).
• Basic AWS or Azure knowledge at the access-management level (IAM).
• Certifications: Microsoft (MD-102), Apple (ACSP), CompTIA A+/Network+.
• Familiarity with ITIL processes.

Night Shift Specifics

• Autonomy: able to resolve user issues independently without team backup.
• Escalation: clear judgment on when to escalate an incident to on-call DevOps and when it can wait until morning.
• Communication: clear written handovers for the day shift.
• Schedule: consistent availability from 7 PM to 3 AM with an agreed rotation of days off.

We are looking for an experienced System Administrator who will efficiently support the company's IT infrastructure and partially perform network administrator functions.

This is a full-time position based in our Lviv office.

KEY RESPONSIBILITIES:

User technical support:

• Administration and support of macOS and Windows devices;
• Diagnosing and resolving hardware and software issues on laptops/MacBooks;
• Setting up workstations and issuing equipment to new employees.

Network infrastructure administration:

• Configuration and support of Ubiquiti (UniFi) equipment — access points, switches, VLANs;
• Administration of Cisco network equipment;
• Ensuring stable operation of the local network and internet connection.

Device management systems administration:

• Working with ManageEngine, MDM, Microsoft Intune, Jamf — deployment, policy management, updates;
• Centralized management of the company's device fleet.

Monitoring and logging systems administration:

• Configuration and support of Zabbix, Wazuh;
• Log analysis, incident detection and response.

License management:

• Tracking, renewal, and control of software licenses.

Jira/Confluence administration:

• Managing users, access rights, projects, and workflows.

JOB REQUIREMENTS:

Must have:

• 3+ years of experience as a System Administrator;
• Advanced user and administration experience with Google Workspace, Slack;
• Experience with macOS and Windows devices;
• Experience with device management and administration systems (ManageEngine, MDM, Intune, Jamf);
• Skills in administering Jira/Confluence;
• Readiness for multitasking and ability to make quick decisions;
• Strong communication skills and a high level of self-organization;
• Understanding of basic information security and information hygiene standards;
• At least Intermediate level of English;
• Experience with network equipment: configuration, firmware upgrades/updates, understanding of DNS and DHCP server principles.

Nice to have:

• Experience administering monitoring/logging systems (Zabbix, Wazuh);
• Experience with license management;
• Skills with cloud platforms (AWS);
• Experience with Claude Code (MCP connectors, API).

INTERVIEW STAGES:

1. Call with a recruiter;
2. Interview with the Head of Support and Infrastructure and a recruiter;
3. Interview with the CEO of the company.

We are looking for an experienced and self-driven IT Support & Operations Specialist lead to manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union who can work independently, provide remote support to multiple locations, and travel to European offices when on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.

Key responsibilities:

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.

• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.

   

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.

• Coordinate escalations with internal engineering teams, software providers, and external vendors.

   

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.

• Monitor warranty status and coordinate repairs or replacement with vendors.

   

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.

• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.

   

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.

• Look for opportunities to standardize equipment and reduce unnecessary costs.

   

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.

• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.

   

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.

• Good written and spoken English.

   

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.

• Experience supporting office IT projects in several European countries.

   

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.

• Comfortable coordinating several vendors, offices, and requests simultaneously.

   

Location and working model

• The candidate must live in Poland (Kraków) and be able to visit the office several times a week.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.

• Availability during standard European business hours is required.

   

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.

What this role actually is

This is a hands-on operational role. Your customers are our employees. The work is a mix of live support, access administration, endpoint and MDM management, onboarding and offboarding, equipment logistics, and documentation, plus improving those processes so the same problems stop coming back.

You will own requests end-to-end rather than passing them along, work directly with non-technical colleagues, and handle several things at once on a busy day. Routine service work is a permanent part of the job, not a temporary phase before something else.

Key Responsibilities

• Own employee IT requests end-to-end: prioritize by impact and urgency, keep people informed, resolve, document, and prevent recurrence.
• Administer user accounts, permissions, and access across Google Workspace, Atlassian, GitHub, and AWS, applying least privilege.
• Run IT onboarding and offboarding: accounts provisioned on day one, access revoked promptly on exit, devices recovered.
• Prepare, configure, and maintain macOS and Windows workstations through MDM: policies, software deployment, patching, encryption, and recovery.
• Own IT equipment procurement, delivery, returns, and inventory accuracy for employees across supported locations, including international shipping and vendor coordination.
• Troubleshoot hardware, software, network, and SaaS issues methodically: reproduce, isolate, verify.
• Maintain IT documentation, knowledge-base articles, and asset records so support does not depend on one person being online.
• Reduce repetitive work through practical scripting and automation, and improve support processes without weakening security controls.
• Enforce IT security and access policies; recognize and escalate suspicious activity and access gaps.
   

Requirements

• 3+ years of hands-on experience in IT support, Service Desk, or system administration, with personal ownership of the areas above (not adjacent exposure while other teams handled them).
• Practical experience supporting macOS in a production employee environment.
• Hands-on MDM administration (Jamf, Kandji, Intune, JumpCloud, Hexnode, or similar): enrollment, policies, software deployment, compliance.
• Administration of Google Workspace, plus at least two of: Atlassian, GitHub access management, or cloud IAM (AWS / GCP / Azure).
• Demonstrated ownership of access lifecycle — joiners, movers, leavers — including approval flows and least-privilege practice.
• Experience with equipment provisioning, inventory, and remote/international delivery.
• Solid understanding of network fundamentals (DNS, DHCP, VPN, TCP/IP) and endpoint security basics (encryption, EDR, MFA/SSO).
• Experience working in a ticketing system with SLAs, and maintaining written documentation.
• Ability to handle a high volume of concurrent requests, interruptions, and difficult support situations while communicating calmly and clearly.
• At least one concrete example of automating or redesigning a repetitive support process, where you can explain your own contribution and the measurable outcome.
• Ukrainian: fluent. English: B1 or higher — enough to support colleagues, write tickets, and maintain documentation in an international company.

Nice to Have

• Scripting and automation (Bash, PowerShell, Python).
• Apple Business Manager, Zero-Touch / automated device deployment.
• Experience with VPN, LDAP, or ZTNA solutions.
• Exposure to ISO 27001 / SOC 2 processes or security audits.
• Interest in security topics (access control, endpoint security, Zero Trust).
• iGaming industry experience.
• Relevant certifications (CompTIA A+/Network+, Google Workspace, Microsoft, Apple, or similar).

What We Offer

• Competitive Salary
• Quarterly Bonuses
• Unlimited Paid Time Off
• Unlimited Paid Sick Leave
• Remote & Flexible Working
• Private Medical Insurance
• Financial Support for Life Events
• Professional Development Budget
• International Exposure
• Regular Company Events

Recruiting Process

• HR Interview
• Technical Interview
• Final Interview
  
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