Jobs Sysadmin

Choice is a leading European food-tech B2B SaaS platform. We empower over 30,000+ restaurants across 20 countries to increase their revenue through a unified digital ecosystem: QR payments, online reservations, and delivery management.
With key offices in Prague and Warsaw, we are building a dynamic team of enthusiasts who value flexibility, zero bureaucracy, and the freedom to experiment. We are a start-up with a proven track record of success, actively scaling across Europe.
 

We’re looking for a Junior Integration Manager to join our growing team. In this role, you’ll work on integrating third-party systems and supporting partners to ensure everything runs smoothly.

You’ll collaborate closely with the team and act as a bridge between technical systems and business needs.

Key Responsibilities:

• Work on integrations with third-party systems (POS, payment gateways, marketplaces, and other partners).
• Support and troubleshoot integration-related issues.
• Read and analyze logs to identify and resolve problems.
• Communicate with partners and internal teams (Product/Tech) to ensure smooth integrations.
• Assist with setup, configuration, and testing of integrations.
• Monitor and ensure integrations are running correctly and efficiently.
   

Our Ideal Candidate:

• around 1 year of experience in a technical role (QA, Technical Support, Implementation, etc.).
• Has a basic understanding of APIs and integrations.
• Comfortable reading logs and troubleshooting issues (we’re happy to teach).
• Strong problem-solving mindset with attention to detail.
• Proactive, organized, and able to work independently in a remote setup.
• English level B2+

What We Offer:

• Opportunity to grow in an integration/technical role within a supportive team.
• Hands-on learning and development — we’ll help you build technical expertise.
• Company MacBook and all necessary tools for work.
• Vibrant team culture with regular team buildings and internal education.
• Stability and growth in a Forbes-listed international company.

Ready to start your journey with us? If you want to understand the heart of a SaaS business and grow alongside a top-tier team -let’s talk! Apply now and show us your drive.

Fluent Trade Technologies is a global fintech software firm at the forefront of providing state-of-the-art technology to the world's largest global banks and hedge funds. Specializing in ultra low-latency strategy and market data solutions, Fluent is committed to delivering cutting-edge innovations to the Financial Industry. With a prominent Israeli R&D center in Jerusalem and global development centers in Europe and Asia. Fluent is a dynamic and collaborative environment. 

Learn more about us at www.fluenttech.net.

Responsibilities:  

* handle all IT work [which includes FW, security, users VPN both from home and from office ] 

* work with all teams in the global company but also for any other requests to facilitate connectivity, access, permissions to various applications.

* work with the IT director on IT projects which includes new suggestions, overall design, reports are done via JIRA & emails.

* work hand in hand with devops/support people to solve all kinds of issues.

Skills & Experience:

• Experience of at least 5 years as IT staff
• Experience in 3rd party handling (suppliers, vendors, carriers, etc).
• fluent English
• Worked directly with US or EU customers.
• Sys Admin proficiency in main Linux OS flavors: Redhat / Centos 6,7,8, Ubuntu.
• Microsoft Windows Proficiency: Administration level, know and understand the latest Windows
• OS Releases, Windows 7/8/10, and Windows Servers 2008/2012: Remote desktop, Etc.
• Scripting: at least one of the following: BASH, Python, Perl
• Networking know-how: Fortigate firewall setup. Understanding the basics, Static routing, DHCP,
• basic WiFi knowledge.
• IT automation using the latest technologies for example Ansible.
• Solutions-oriented, fast-paced, job tracker, team player.

Advantage:

• Experience with working with development groups as an IT team leader
• Infrastructure maintenance: LAMP, monitoring tools,
• Bug management systems, e.g. Jira, Bugzilla, ...
• Server configuration tools, e.g. OMSA, PSP, …
• Monitoring skills: Nagios, Centreon, Zabbix, server configuration management: puppet/chef/salt.
• Configuration Management: Ability to understand and support software developers:
• Makefile, Scons, RPM building, compilation, and linkage, Phabricator.
• RHCE Certificate
• Networking: Ability to troubleshoot using advanced techniques. Understanding Wifi.
• Understanding fiber connectivity (Single-mode and Multimode), L3 routing protocol such as BGP, UDP unicast and multicast traffic
• Familiarity with firewall setup and configuration. Fortigate Appliances is a plus. VPN for clients.
• Familiarity with low latency switches such as Cisco Nexus Routers, Dell Force10, Arista
• Switches, Solarflare NIC cards is a plus.
• Worked with servers remotely or on-site.
• VOIP knowhow (SIP signaling, RTP stream (also in firewall), debug and phone troubleshooting of SIP Trunks and end products.
• Virtual machines: working & installing Cloud machines, QEMU, Docker, public Cloud suppliers: AWS,GCP. Cloud networking, etc.

Bulls Media

Bulls Media is an international digital company with offices in several countries. We are expanding our global IT team and are looking for a Junior IT Support who is motivated to start a career in IT infrastructure and system administration.

This role is suitable for graduates or entry-level candidates with a higher education in Computer Science or related fields, even without prior commercial experience.

Responsibilities:

• Assist in maintaining and supporting IT equipment (PCs, laptops, peripherals)
• Install, configure, and update operating systems and software
• Provide first-line technical support to employees (on-site and remote)
• Support Google Workspace (Gmail, Calendar, Docs, etc.)
• Assist with user account management and access rights
• Participate in employee on-boarding and off-boarding processes
• Troubleshoot basic hardware and software issues and document solutions
• Work with Windows OS and gain hands-on experience with Linux
• Assist in managing internal systems and tools (Slack, Monday, Freshdesk, automation tools)
• Learn and follow IT policies, security standards, and best practices

Requirements:

• Higher education in Computer Science, Information Technology, or a related field (or Student)
• Basic understanding of operating systems (Windows; Linux is a plus)
• Fundamental knowledge of networking concepts (TCP/IP, DNS, VPN — basic level)
• Willingness to learn and grow in System Administration
• Strong problem-solving and analytical skills
• Responsible, service-oriented, and proactive attitude
• Good time management and ability to prioritize tasks
• English level: Upper-Intermediate or higher

Nice to have:

• Basic familiarity with cloud platforms
• Knowledge of automation tools (Make / Zapier) or scripting basics
• Experience with ticketing systems (Freshdesk, Jira, etc.)

What We Offer:

• 21 days of paid annual leave
• 7 paid sick days
• Health insurance
• All necessary technical equipment provided
• English-speaking clubs
• Corporate events and team buildings
• Annual performance review
• Hybrid work format: 4 days on-site, 1 day fully remote
• Comfortable office environment and supportive IT team

Hiring Process:

1. Recruitment interview
2. Test task
3. Technical interview
4. Final interview with the CTO

ROLE OVERVIEW:

We are looking for a reliable Web Server Administrator to manage our server infrastructure and ensure the smooth operation of multiple high-traffic WordPress websites. This role focuses on utilizing cPanel/WHM to host, configure, and maintain a diverse portfolio of sites. If you are an expert at navigating the cPanel ecosystem, managing DNS, and troubleshooting WordPress performance issues, we want to hear from you.

KEY RESPONSIBILITIES:

• Server Administration: Manage multiple servers via cPanel & WHM, ensuring services (Apache/NGINX, MySQL, PHP) are running optimally.
• Website Management: Oversee the lifecycle of multiple WordPress websites, including installation, migration, and regular updates.
• Performance Tuning: Use cPanel tools (like MultiPHP Manager and Optimize Website) and caching plugins to ensure fast load times for high-traffic sites.
• DNS & Cloudflare: Configure and troubleshoot DNS records; manage Cloudflare integration for SSL, security, and CDN caching.
• Technical Support: Act as the go-to person for troubleshooting "White Screen of Death" errors, database connection issues, and email delivery problems.

TECHNICAL REQUIREMENTS:

• cPanel/WHM Expert: 2+ years of experience managing Linux servers specifically through the cPanel/WHM interface.
• WordPress Proficiency: Strong understanding of WordPress core, including manual migrations, wp-config tweaks, and plugin conflict resolution.
• Networking Basics: Solid experience with DNS (A records, CNAME, MX) and managing SSL certificates (AutoSSL/Let's Encrypt).
• Traffic Management: Experience using Cloudflare to manage traffic spikes and basic firewall rules.

PREFERRED QUALIFICATIONS:

• Experience with Nginx integration within cPanel.
• Familiarity with DigitalOcean Droplets or similar VPS providers.
• Basic command-line (SSH) skills for tasks that go beyond the GUI.

BENEFITS:

• Challenging work in a developing company
• Exciting projects involving the latest technologies
• Professional skills development
• Friendly, modern, and comfortable office
• 15 working days of vacation and 10 sick leaves per year
• Flexible working hours
• In-house English lessons
• Company outings and teambuilding

Responsibilities:

• Provide technical support to employees
• Select and purchase equipment
• Prepare equipment for new employees
• Maintain equipment records
• Support office network
• Improve and automate IT department processes

Requirements:

• Advanced knowledge of MacOS, Windows, Linux
• Basic command line knowledge (sh, bash, cmd\powershell)
• Basic understanding of network models (OSI, TCP/IP)
• Understanding of how network protocols work (DHCP, DNS, HTTP, SSL, SSH, VPN)
• Problem identification and resolution skills

Would be a plus:

• Basic knowledge of the Bash and/or Python programming languages
• Basic knowledge of Jenkins, AWS

Who We Are:
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.  

About the Product:
This is a hyper-scale fintech platform trusted by over 40 million users worldwide, offering access to multi-asset trading – including stocks, indices, currencies, and digital assets.

The product operates as a regulated, data-intensive financial ecosystem, processing massive volumes of transactions and real-time customer interactions daily. It’s well-funded, profitable, and known for pushing innovation in AI, automation, and data governance across its operations. Advertising presence is strong (especially in the UK), but behind the scenes is a serious engineering culture solving hard, real-world problems at scale.

About the Role:
This is a hybrid role where you’ll act as both the architect for complex BizOps initiatives and the leader of the integration engineering team, guiding the implementation of your blueprints and driving hands-on decisions with internal platforms.

You’ll report directly to the Director of BizOps, shaping architecture for AI-first automation, overseeing API and integration patterns, and ensuring alignment across cross-functional domains like security, IT, compliance, trading, and customer support.

This isn’t about maintaining legacy systems. You’ll design new architectures from scratch, define standards, challenge assumptions, and build a reusable platform of services that internal teams can scale on.

Every initiative touches multiple business domains – from R&D to Data to Security. You won’t be siloed into one stack, tool, or domain. You’ll be trusted to make end-to-end architectural calls, balance technical elegance with delivery, and operate as a multiplier across the company.

Key Responsibilities:
 

Architecture & Design

• Own the technical architecture of internal BizOps platforms – spanning applications, integrations, and automation systems.
• Design scalable, modular solutions that serve diverse business domains (compliance, support, trading, finance).
• Define and evolve the company’s AI architecture: from RAG pipelines and agent orchestration to latency, security, and performance design.
• Build reusable frameworks for APIs, data pipelines, and internal automation – with strong observability and operational hygiene.
• Ensure every design balances delivery speed with long-term scalability and cost-efficiency.

Leadership & Collaboration

• Lead a compact, senior Integration Engineering team – set direction, review architecture, and guide delivery.
• Provide architectural guidance across BizOps squads; coach developers and unblock projects.
• Collaborate cross-functionally with BAs, solution architects, data teams, R&D, and security to align architecture with business needs.

Integration & Data Ownership

• Own architecture and delivery of integrations – internal tools, external APIs, CRM, data lake, and BI pipeline.
• Design integration patterns (event-based, ETL, real-time) that serve business-critical workflows.
• Drive automation and orchestration across teams using data-driven and AI-enhanced designs.

Governance & Continuous Improvement

• Define development standards and architecture review processes across BizOps engineering.
• Ensure security, compliance, and reliability across systems and integrations.
• Bring in new tools, frameworks, or platforms when they accelerate the team’s ability to deliver smarter and faster.

Required Competence and Skills:

• 7+ years designing and owning application or platform architecture across multiple domains.
• Proven experience building and scaling internal or product platforms serving multiple teams or business units.
• Strong hands-on system design capability – able to design practical, production-ready solutions (not just conceptual diagrams).
• Experience in designing and delivering AI-driven systems in production.
• Hands-on experience with LLM-based solutions such as RAG pipelines, agent-based architectures, orchestration, and performance considerations.
• Ability to explain architectural trade-offs in AI systems (latency, cost, reliability, hallucination handling, observability).
• Defined integration architecture patterns across multiple systems or domains (API-based, event-driven, real-time, ETL).
• Comfortable working in integration-heavy environments (CRM, data platforms, internal tools, external APIs).
• Strong understanding of full application lifecycle (backend, frontend, data, testing, orchestration).
• Experience designing systems that support real business workflows (Ops, Finance, Risk, Compliance, Support, etc.).
• Ability to translate business problems into scalable architectural solutions.
• Thrives in fast-moving environments and can bring structure to evolving systems.
• Comfortable balancing delivery speed with long-term scalability and cost-efficiency.

Nice to have:

• Experience in regulated industries (FinTech, compliance-heavy environments).
• Exposure to enterprise platforms (Salesforce, MuleSoft, Databricks, Azure, etc.).
• Experience designing internal developer platforms or AI frameworks.
• Strong build-vs-buy evaluation experience.

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 2+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 2+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation
• Ukrainian required, basic English

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft ERP and CRM systems, Power Platform solutions, and delivering secure cloud IT infrastructure.

For almost 25 years our team has successfully completed more than 500 projects in Ukraine and across 17 other countries. Our clients include well-known companies such as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, and many other valued partners.

We are looking for a Systems Engineer with hands-on experience in Microsoft Cloud Solutions and a strong interest in further developing expertise in this area.

Key stack:

• Cloud Solutions: Microsoft Azure, Microsoft 365.
• Server products: Windows Server, SQL Server.
• Automation: programming in PowerShell.

Key tasks

External/client tasks:

• Participating in projects of implementation, configuration, upgrades of Microsoft cloud services and server software – developing and implementing solutions in accordance with clients' business needs and the functionality of Microsoft solutions. The main geography of clients is Ukraine and the EU.
• Participating in meetings with clients, presenting and discussing solution options.
• Maintaining and supporting client infrastructure.
• Participating in writing project documentation and technical specifications.

Internal support (in different periods it takes from 30 to 50% of the time):

• Maintaining the internal IT infrastructure.
• Implementing technical solutions based on security best practice; supporting and maintaining compliance with ISO 27001.
• Conducting IT onboarding and offboarding of colleagues, including preparation of office equipment.

Training and certification: with us, you'll learn the latest versions of Microsoft cloud services and get the correspondent international certification.

Qualification:

• At least 2 years of experience at an engineering position – Systems Engineer, Data Engineer, System Administrator, etc.
• Experience with Microsoft on-premises and hybrid infrastructure: Windows Server, Active Directory DS, Exchange Server, IIS, RDS, GPO, SQL Server.
• Experience in administering Microsoft 365 and Microsoft Azure (SharePoint Online, Exchange Online, Teams, Microsoft Defender, Intune, Azure VM services, Azure VPN, Azure AD Connect, etc.).
• PowerShell programming skills.
• Understanding of basic information network technologies: DNS, DHCP, VPN, IP stack.
• Experience in ensuring the security of IT infrastructure.
• Experience in automating administrative tasks.
• Ability to process and close technical requests from users.
• Experience in writing technical documentation.
• English: Intermediate / B1 or higher, including spoken; fluency in Ukrainian.
• University degree (technical or IT).
• Experience or understanding of the basics of Power Automate and Azure Automation.
• Python and/or JS programming skills.
• Microsoft certificates.

Nice to have, but not a mandatory requirement: 

Soft skills: responsibility, consistency, initiative, interest in professional development.

We offer you:

• Conditions for professional development and training.
• Microsoft certification at the company's expense.
• Various and challenging tasks, including non-standard and new ones even for us.
• Work with solutions from the leading international vendor – Microsoft.
• Participation in ensuring compliance with ISO 27001 together with the Information Security Manager and other teammates.
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.

Working conditions:

• Full remote format with the opportunity to work and meet with colleagues at Innoware’s Kyiv office – we’ll be happy to see you whenever you choose to come.
• Everything for work-life balance: paid vacation and sick leave (we know it’s obvious, but we want you to be sure), additional days off for selected public holidays. We’re dedicated to our work, but we also take time to rest 😉.
• Permanent full-time contract.
• Competitive remuneration, revised according to your performance.

If you are motivated to grow and develop in cloud technologies, we invite you to apply with your detailed CV in Ukrainian or English. We’ll contact you if the information in the CV meets the qualification requirements.

Join us, develop your skills and implement projects together with the experienced Innoware team! 

Find out more about Innoware: https://innoware.com/about/ 

Discover more Innoware vacancies: https://innoware.com/career/ 

GR8 Tech builds B2B iGaming platforms for operators who play to lead.
 

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
 

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:
 

This role exists to keep our internal IT environment stable, secure, and friction-free so teams can focus on building products instead of dealing with technical disruptions.
You’ll help us maintain a reliable workplace infrastructure by ensuring that devices, networks, meeting rooms, and internal services run smoothly for everyone across the office.

THE POSITION REQUIRES ONSITE WORK IN THE KYIV OFFICE.
 

What you’ll work on:
 

You’ll support the day-to-day operation of the company’s workplace infrastructure in the Kyiv office. This includes endpoint devices, local networks, meeting room systems, and internal IT services used by employees.

The role combines hands-on technical support with ownership of workplace systems and asset management, ensuring everything from laptops to conference room technology works reliably.
Complexity comes from supporting a fast-moving environment with multiple internal tools, integrations, and a growing number of users.
 

What you’ll drive:
 

Workplace infrastructure & reliability

• Maintain and support office infrastructure including printers, Wi-Fi networks, meeting room equipment, and endpoint devices.
• Monitor LAN connectivity and troubleshoot network issues to ensure stable office operations.
• Maintain meeting room systems (TVs, AppleTV, HDMI, AirTame, Zoom Room, Jabra devices, projectors) and ensure they remain fully functional.
• Manage and update cable setups and hardware installations across office workspaces.
   

Device lifecycle & user support

• Prepare and configure laptops and peripherals for new employees, internal transfers, and replacements.
• Troubleshoot hardware and software issues for Windows and macOS environments.
• Provide technical support to employees and resolve issues efficiently to minimize downtime.
• Process offboarding activities including device wiping and access removal to ensure data security.
   

IT systems & infrastructure support

• Manage Active Directory users, groups, and policies.
• Support OS deployment processes and system updates using tools such as MDT and WDS.
• Configure and troubleshoot VPN access and internal connectivity issues.
• Support security tools including antivirus deployment and endpoint protection policies.
   

Asset management & operations

• Maintain accurate inventory records for all IT equipment including stock, deployed devices, and incoming hardware.
• Coordinate delivery and transfer of IT equipment between users, service centers, and offices.
• Keep server rooms, service desk areas, and hardware storage organized and documented.
• Maintain up-to-date documentation for printers, meeting rooms, and network infrastructure.
   

What makes you a GR8 fit:
 

• 2+ years of experience in Service Desk, IT Support, or similar roles.
• Strong troubleshooting skills in Windows (Windows 10 / Windows Server) and macOS environments.
• Hands-on experience with Active Directory (user/group management, policies, OU structure).
• Understanding of networking fundamentals (OSI model, TCP/IP, DHCP, DNS).
• Experience troubleshooting connectivity and remote access (VPN, RDP, SSH).
• Familiarity with OS deployment tools and patch management systems.
• Experience working with IT ticketing systems (JIRA or similar ITSM tools).
• Solid communication skills and ability to support users in a fast-paced environment.
• Experience managing print servers and implementing self-service printing solutions.
• Familiarity with endpoint security tools such as CrowdStrike.
• Experience with Google Workspace tools (Gmail, Drive, Calendar).
• Understanding of ITIL / ITSM practices.
• Experience supporting meeting room technologies and AV equipment.
• Intermediate+ English.
   

Why you’ll love working here: 
 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:
 

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Keep IT operations seamless. Build structure. Drive automation.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.

This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.
Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.

*This is a full-time hybrid role that combines the flexibility of remote work with the collaboration of office days.
 

Location: Dnipro (2 days in the office minimum / 3 days remote)

Working Hours: 12:00 — 20:00 Kyiv time

Commute: Fully covered corporate taxi for all your office days.
 

Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us — even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the IT & Cybersecurity making that happen.
 

Your impact.

• Handle the imaging and deployment of user IT equipment (Laptops, Monitors, Keyboards, Mice, etc.)
• Execute excellent support for new and existing employees both onsite and remotely, ensuring that all support requests are addressed promptly and effectively
• Maintain Inventory of IT equipment for users on-site
• Monthly SaaS audits for users/licenses not using tools
• Manage and handle tickets within the IT ticketing system as well as communication platform(s) via Email and Slack; Serve as Tier 1 and 2 contact points for IT issues
• Proactively identify opportunities for process improvements and contribute to the overall efficiency and effectiveness of our support operations
• Perform on site maintenance of IT equipment including network equipment, security cameras, and smartboards
• Engage with team members, sharing insights, best practices, and troubleshooting techniques to collectively enhance our support capabilities
• Proactively seek solutions and independently manage workload by efficiently prioritizing tasks, conducting thorough research, and utilizing available resources to resolve technical issues promptly
• Be a trusted and reliable team member and peer for cross-functional colleagues
   

Your Experience

• 6+ months of experience in Technical Support (strongly preferred)
• Upper-Intermediate (B2+) level of English proficiency
• Familiarity with troubleshooting OS Windows/Mac and SaaS applications
• Basic Network Troubleshooting knowledge
• Ability to work with hardware vendors and service centers
• Willingness to learn new skills in IT Support and Remote First technical environments
• Strong problem-solving skills and resourcefulness
• Excellent communication skills both written and verbal
   

Total Rewards

Work should be meaningful and rewarding. HealthJoy offers a robust package of employee perks and benefits, including:

• Employment: HealthJoy LLC is part of the Ukraine Diia City legal framework. On your first day, you will sign a Gig-Contract via the Vchasno system, gaining the status of a Gig-Specialist.
• Remote Work: Being a remote-first company, we do not require employees to be in office on a regular basis. Additionally, we provide the needed essential work equipment for comfortable work from home.
• Flexible Paid Time Off Programs: Prioritising efficient collaboration and communication, we offer flexibility with time off requests for vacations or personal matters leaves, trusting you to manage your time and take the breaks you need to be your best.
• Growth and Development as a Priority: We foster a culture of continuous growth through open feedback, fair performance evaluations, and ongoing development opportunities. Our annual Performance & Compensation Review Cycle recognizes each person’s contributions and supports their growth in line with business priorities.
• Learning Opportunities: Benefit from company-sponsored English classes, a corporate learning platform “Udemy Business” for professional development, and internal/external educational events.
• Healthcare: As a healthcare-focused company, we provide 100% health insurance coverage for our teammates, with the option to insure their family members at a reduced rate.
• Mental Health Support Program: Individuals have the opportunity to apply for personal therapy sessions sponsored by company or review additional virtual lectures to keep awareness around mental health support.
• Wellness Support: Access to special corporate discounts and offers at Sport Life, one of Ukraine’s largest sports hubs.

We are looking for a Help Desk Specialist (L1) to join our team and ensure uninterrupted technical support in the office and for our specialists, keeping our workspace and team productive.

Your main responsibility will be to provide timely and effective technical support to the team, ensure smooth onboarding and offboarding processes, and promptly resolve all IT requests within your scope. You will be responsible for the technical condition of office equipment and software, managing inventory, coordinating equipment orders and deliveries, and maintaining accurate records.

In addition to day-to-day support, you will work on project tasks such as creating a FAQ for common technical questions, resolving equipment tracking issues, and compiling a complete list of services used within the company. You will also work with office security systems, access control (ACS), and video surveillance cameras.

If you want to be the backbone of the team’s technical stability and grow your skills in IT operations and support, this role is an ideal next step in your career.

In this role, you will

• Participate in all meetings and processes requiring the involvement of a System Administrator
• Provide technical support to specialists, organize onboarding and offboarding for new employees
• Configure, administer, and ensure the proper functioning of employee devices and office equipment
• Create user accounts and manage necessary licenses
• Serve as first-line technical support
• Order, ship, track, and manage depreciation of equipment
• Work with documentation and spreadsheets
• Maintain backup/power systems: Starlink, EcoFlow, and generators

It’s all about you

• 6+ months of experience in system administration
• Familiar with the modern market of computer components, laptops, and smartphones
• Able to service hardware: disassemble and maintain PCs/laptops, install and configure software, and connect office equipment
• Experience managing equipment inventory and proficient in working with documents and large spreadsheets (Word/Excel)
• Basic knowledge of information security and networking
• Experience supporting a large number of specialists
• Strong communication skills, attentive, detail-oriented, and comfortable working in a team
• Able to work effectively under dynamic workloads and handle multiple tasks simultaneously
• Eager to learn and grow in this field
• English — Intermediate or higher
• Reside in Kyiv and able to attend the office for the first two weeks, after which hybrid work is possible

Would be a plus

• Basic knowledge of Google Workspace and Atlassian (Jira, Confluence, Service Management)

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical Interview
• Final interview
• Reference check
• Offer

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Oleksandr Kushchynskyi, our Product Manager, we’re looking for a System Engineer to join our team of superstars transforming the EdTech industry.

What team will you be a part of?

Infrastructure Squad ensures smooth operations and scalable growth for the business. The team designs and implements solutions to enhance the daily experience of everyone at Headway Inc.
 

This job is perfect for you if you:

— Want to own and scale corporate IT infrastructure end-to-end, not just “support tickets.”
— Are an A-player who takes initiative, prioritizes well, and thrives in a high-volume, fast-paced environment.
— Enjoy communicating with business stakeholders, translating needs into secure, scalable solutions, and documenting them clearly.
 

What will you do:

— Own and scale on-prem IT infrastructure and network architecture (WiFi, LAN/WAN, VPN, DNS), including backup systems (UPS, hardware backups).
— Administer the corporate SaaS ecosystem end-to-end (Google Workspace, Slack, Notion) and optimize how teams use it.
— Implement and manage security foundations: IAM (Google Workspace, Okta), device management (Jamf), and security policies across all corporate devices.
— Design and build IT process automations to eliminate manual work and improve efficiency.
— Manage IT assets and software licenses lifecycle, maintaining accurate inventory and operational readiness.
— Lead the Jira ITSM environment and maintain a high-standard Internal Knowledge Base.
— Optimize IT operations to a level where they can be smoothly managed by a team (and help shape what that team should look like).
 

What do you need to join us:

— 4+ years of experience in System Administration / IT Operations (or similar roles).
— Strong networking knowledge and hands-on experience managing corporate networks (protocols, VPN, DNS, WiFi).
— Advanced administration of Google Workspace, Slack, and Jira (including ITSM practices).
— Security mindset and experience with MDM (Jamf) and IAM configuration (Google Workspace, Okta).
— Ability to script or use low-code/no-code tools to automate IT workflows and reduce manual operations.
— A strong documentation culture: you enjoy creating clean, structured, and useful docs.
— High ownership, ability to prioritize business needs, and motivation to build/lead a team in the future.
— Alignment with the values of our team (SELECT).
 

What do we offer:

— Work within an ambitious team on a socially impactful education product.
— An office with a reliable shelter, generators, satellite internet, and other amenities.
— Access to our corporate knowledge base and professional communities.
— Personal development plan.
— Compensation for English language learning, external training, and courses.
— Medical insurance and full sick leave compensation.
— Sports activities: running, yoga, boxing, and more.
— Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year. Besides that, we provide 20 paid vacation days per year.
— Supporting initiatives that help Ukraine. Find out more about our projects here.
 

Working schedule:

This is a full-time position. During the 3-month probation period, we ask you to work full-time from our office to get fully onboarded, build strong cross-team collaboration, and dive deep into our IT environment.

After probation, you’ll switch to a hybrid format — you’ll mainly work from the office, with the option to work from home occasionally when needed.
 

Are you interested?
Send your CV!

Who We Are:
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.  

About the Product:
This is a hyper-scale fintech platform trusted by over 40 million users worldwide, offering access to multi-asset trading – including stocks, indices, currencies, and digital assets.

The product operates as a regulated, data-intensive financial ecosystem, processing massive volumes of transactions and real-time customer interactions daily. It’s well-funded, profitable, and known for pushing innovation in AI, automation, and data governance across its operations. Advertising presence is strong (especially in the UK), but behind the scenes is a serious engineering culture solving hard, real-world problems at scale.

About the Role:
This is a hybrid role where you’ll act as both the architect for complex BizOps initiatives and the leader of the integration engineering team, guiding the implementation of your blueprints and driving hands-on decisions with internal platforms.

You’ll report directly to the Director of BizOps, shaping architecture for AI-first automation, overseeing API and integration patterns, and ensuring alignment across cross-functional domains like security, IT, compliance, trading, and customer support.

This isn’t about maintaining legacy systems. You’ll design new architectures from scratch, define standards, challenge assumptions, and build a reusable platform of services that internal teams can scale on.

Every initiative touches multiple business domains – from R&D to Data to Security. You won’t be siloed into one stack, tool, or domain. You’ll be trusted to make end-to-end architectural calls, balance technical elegance with delivery, and operate as a multiplier across the company.

Key Responsibilities:

Architecture & Design

• Own the technical architecture of internal BizOps platforms – spanning applications, integrations, and automation systems.
• Design scalable, modular solutions that serve diverse business domains (compliance, support, trading, finance).
• Define and evolve the company’s AI architecture: from RAG pipelines and agent orchestration to latency, security, and performance design.
• Build reusable frameworks for APIs, data pipelines, and internal automation – with strong observability and operational hygiene.
• Ensure every design balances delivery speed with long-term scalability and cost-efficiency.

Leadership & Collaboration

• Lead a compact, senior Integration Engineering team – set direction, review architecture, and guide delivery.
• Provide architectural guidance across BizOps squads; coach developers and unblock projects.
• Collaborate cross-functionally with BAs, solution architects, data teams, R&D, and security to align architecture with business needs.

Integration & Data Ownership

• Own architecture and delivery of integrations – internal tools, external APIs, CRM, data lake, and BI pipeline.
• Design integration patterns (event-based, ETL, real-time) that serve business-critical workflows.
• Drive automation and orchestration across teams using data-driven and AI-enhanced designs.

Governance & Continuous Improvement

• Define development standards and architecture review processes across BizOps engineering.
• Ensure security, compliance, and reliability across systems and integrations.
• Bring in new tools, frameworks, or platforms when they accelerate the team’s ability to deliver smarter and faster.

Required Competence and Skills:

• 7+ years designing and owning application or platform architecture across multiple domains.
• Proven experience building and scaling internal or product platforms serving multiple teams or business units.
• Strong hands-on system design capability – able to design practical, production-ready solutions (not just conceptual diagrams).
• Experience in designing and delivering AI-driven systems in production.
• Hands-on experience with LLM-based solutions such as RAG pipelines, agent-based architectures, orchestration, and performance considerations.
• Ability to explain architectural trade-offs in AI systems (latency, cost, reliability, hallucination handling, observability).
• Defined integration architecture patterns across multiple systems or domains (API-based, event-driven, real-time, ETL).
• Comfortable working in integration-heavy environments (CRM, data platforms, internal tools, external APIs).
• Strong understanding of full application lifecycle (backend, frontend, data, testing, orchestration).
• Experience designing systems that support real business workflows (Ops, Finance, Risk, Compliance, Support, etc.).
• Ability to translate business problems into scalable architectural solutions.
• Thrives in fast-moving environments and can bring structure to evolving systems.
• Comfortable balancing delivery speed with long-term scalability and cost-efficiency.

Nice to have:

• Experience in regulated industries (FinTech, compliance-heavy environments).
• Exposure to enterprise platforms (Salesforce, MuleSoft, Databricks, Azure, etc.).
• Experience designing internal developer platforms or AI frameworks.
• Strong build-vs-buy evaluation experience.

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of the country you are based in).

We provide full accounting and legal support in all countries in which we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.