Jobs Account Manager

Account Manager- Sales & Customer Success

Ender Turing | AI / B2B SaaS | Remote in Europe

About Ender Turing

Ender Turing is a product-focused AI startup building conversation intelligence solutions used by international companies in real production environments.

We’re a small team of 12+ people across engineering, product and customer-facing roles, building an AI platform that processes millions of customer conversations across voice and chat.

Our technology helps companies turn conversations into actionable insights through speech-to-text, sentiment analysis, summaries and real-time analytics.

We work with international companies including UNIQA Insurance Group, OTP Bank, NovaPay, Fozzy Group, and  Dobrobut Hospitals, with customers across Europe, the US and Latin America.

Small team. Global customers. Real production systems.

We’re looking for an Account Manager - Sales & Customer Success to own the client journey from the first qualified lead to a long-term partnership.

This is a hands-on role at the intersection of Sales, Account Management and Customer Success. You’ll have a direct impact on customer success, account growth and revenue, with the freedom to shape how we work with clients. You’ll work with international B2B clients, senior decision-makers and operational teams, combining commercial thinking, relationship building and problem-solving.

What You’ll Do

Own the Full Client Journey

• Take ownership of qualified leads and move them through discovery, presentations and negotiations toward pilot launch and contract signing.
• Build strong relationships with decision-makers and operational stakeholders.
• Own the client relationship from pilot and implementation through adoption, expansion and renewal.

Drive Customer Success

• Understand the client’s business, goals, pain points and KPIs and translate them into clear priorities.
• Define and track pilot objectives, success criteria and business outcomes.
• Coordinate internal teams and keep projects moving.
• Identify risks, blockers and low adoption early and proactively solve them.
• Help client teams understand the value of Speech Analytics and turn product usage into real business results.

Drive Growth

• Lead post-pilot conversations and turn successful pilots into long-term contracts.
• Present results and build the business case for continued cooperation.
• Identify new use cases and opportunities for upsell, cross-sell and account expansion.
• Drive renewals and build long-term client partnerships.

Be Hands-On

• Learn the product quickly and work confidently with dashboards, data and product functionality.
• Investigate problems independently and involve the right people when needed.
• Work closely with Business Analysts, Project Managers and other internal teams.
• Prepare and present business updates, results and recommendations to clients.

You’ll work closely with Business Analysts, Project Managers and other internal teams — you won’t be expected to deliver everything yourself. Your role is to own the client relationship, coordinate the right people and make sure things move forward.

What We’re Looking For

• 3+ years of experience in Account Management, Customer Success, Consultative Sales, Business Development, Consulting or a similar B2B role.
• Experience working with B2B or enterprise clients.
• Strong commercial mindset and understanding of sales, retention and account growth.
• Experience with complex or consultative sales is a strong advantage.
• Strong communication and stakeholder-management skills.
• Analytical, proactive and comfortable solving problems independently.
• Ability to quickly understand complex products, business processes and client needs.

• Comfortable working across both strategic conversations and operational details.

   

Languages

• English & Ukrainian - bilingual.
• Experience working in an international environment is a strong advantage.
• We are looking specifically for a candidate who is bilingual in English and Ukrainian and can communicate professionally at a near-native/native level in both languages.
• The candidate should be able to confidently conduct business conversations, presentations, negotiations and client meetings in English, as well as communicate fluently in Ukrainian.
• This is a mandatory requirement, not an advantage.

Why This Role

This is not a pure Account Management role.

You will not simply receive a client request and pass it to another team.

You’ll own the relationship from the first qualified lead through discovery and pilot to adoption, expansion and renewal.

You will be expected to understand:

What does the client want to achieve?
Why did they buy the product?
Is their team actually using it?
Are they seeing the value?
What is blocking them?
What should we do next?
And how can we turn the current project into a long-term commercial relationship?

You will own the journey:

Lead → Discovery → Sales → Pilot → Implementation → Adoption → Post-Pilot Sale → Expansion / Upsell → Renewal

You are responsible for creating value for the client, making sure the client recognizes that value, and turning that value into a long-term commercial relationship.

How Success Looks

• Clients understand and realize the value of the product.
• Successful pilots convert into long-term partnerships.
• Accounts grow through expansion and new use cases.
• Risks and adoption issues are identified and addressed early.
• Client relationships develop into long-term commercial partnerships.

What We Offer

• Competitive compensation: $2,000–3,000/month, depending on experience and expertise.
• Performance-based bonus.
• Fully remote work.
• Work on a real AI product used by international enterprise customers.
• Direct collaboration with Product, Engineering and AI teams.
• Direct exposure to founders and key decision-makers.
• Opportunity to influence product development through customer feedback.
• Opportunity to grow beyond traditional Account Management across Sales, Customer Success and commercial strategy.
• Professional development and mentoring.
• Small, fast-moving startup where your ideas can have a real impact.

This is a B2B role. You’ll need to have or be willing to register a sole proprietorship (FOP) or company.

Application Process

To move forward, please:

1. Send your CV in English.

2. Answer the following question:

Tell us about a situation where you had to convince a client’s team to adopt a product or solution that had already been purchased by the decision-maker. What was the challenge, what did you do, and what was the outcome?

3. One more question:

Tell us about a situation where you had to solve a client or business problem without a clear process to follow. What did you do, and what was the outcome?

We value ownership, curiosity, business thinking, and people who enjoy solving real customer problems.

Interview duration: approximately 30-45 minutes.

We are looking for a communicative and proactive Account Manager to help maintain and develop relationships with the company’s clients.
The main goal is to retain and grow the client portfolio, increase customer satisfaction, and identify opportunities for upselling and expanding cooperation.

You will work with existing accounts together with Project Managers and company leadership to ensure high-quality service, consistent communication, and long-term client relationships.

Your main responsibilities:

• Support clients and help them develop their projects.
• Identify new opportunities for upsell / cross-sell and business expansion.
• Monitor customer satisfaction, collect feedback, and initiate improvements.
• Track contract deadlines and proactively initiate renewals.
• Facilitate communication between clients and internal teams, helping to resolve issues quickly.
• Conduct onboarding for new clients and guide them through the first stages of cooperation.
• Build trusting, long-term relationships with clients.
• Maintain a positive company image, collect testimonials and referrals.

What will help you succeed:

• 3+ years of experience as an Account Manager or Customer Success Manager.
• Experience working with international B2B clients in IT.
• Ability to identify and effectively leverage upsell and cross-sell opportunities.
• Strong relationship-building skills and ability to grow client partnerships.
• Ability to explain technical concepts to non-technical clients.
• Excellent communication, presentation, and conflict resolution skills.
• Strong organizational skills, responsibility, and a results-oriented mindset and self-organization.
• Understanding of the software development process.
• English level: Upper-Intermediate or higher.

Will be a plus:

• Experience managing a team or handling large accounts.

Our benefits:

• Flexible schedule with the ability to work remotely.
• Optimal social package.
• Full financial and legal support.
• Paid vacation and sick leaves.
• Professional and Personal Growth.
• Work with a team of professionals, C-level and the latest technologies.
• Individual development plan.
• Mentorship and guidance.

Hiring process:

• Іntro call with a recruiter.
• Interview with HRD.
• Interview with CEO.
• Оffer.

We are looking for a Head of Account Management to lead our Account Management function, driving long-term partner success and sustainable business growth. In this role, you will own the entire client lifecycle, optimize account management processes, strengthen strategic partnerships,  and shaping a team committed to delivering high-quality service to our partners.

Responsibilities:

• Build, develop, and scale the Account Management department;
• Hire, mentor, and manage the Account Management team, ensuring high performance and professional growth;
• Own relationships with key partners, including operators, aggregators, and platform providers;
• Develop and optimize client management processes to improve operational efficiency and service quality;
• Drive revenue growth through upselling, cross-selling, and long-term partnership development;
• Collaborate closely with Sales, Product, Integration, Support, and Finance teams to ensure seamless partner experience;
• Monitor client satisfaction, service quality, and team performance against KPIs;

• Contribute to improving the company's brand reputation and overall customer experience.

   

Requirements:

• Experience in Senior Account Management, Partnerships, or other client-facing roles within the iGaming industry;
• A track record of building and improving Account Management teams and processes;
• Deep understanding of the iGaming ecosystem, including operators, aggregators and  platforms;
• Strong commercial and negotiation skills;
• Data-driven mindset (Tableau, Power BI);
• Solid understanding of key iGaming metrics, including GGR, NGR, LTV, and retention;

• English proficiency at Upper-Intermediate (B2) level or higher.

   

We offer:

• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;

• Comfortable and easy management, no tyranny.

   

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.
1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage
 

Our project is an MGA-licensed slot provider. We’re looking for an Account Manager to look after our operator and aggregator partners after signing, grow revenue with each of them and support the sales team.

Responsibilities

• Manage a portfolio of partners (operators and aggregators) from onboarding to steady performance
• Coordinate integrations between partners and our tech team, keep launch timelines on track
• Monitor GGR and game performance per partner and find growth opportunities
• Negotiate game placement in lobbies, banners and featured sections
• Run promotions with partners: tournaments, free spins, prize drops
• Prepare monthly reports and reconciliations, support finance with invoicing
• Collect operator feedback on markets and games and share it with the product team
• Keep the CRM and all partner communication up to date
• Support the sales team: prepare decks and game lists, fill in provider questionnaires, join calls with new partners
• Handle follow-ups after meetings and trade shows, and help move leads to a signed agreement
• Find upsell opportunities with existing partners: new markets, brands and games

Requirements

• 2+ years as an Account Manager in iGaming B2B (provider, aggregator or operator side)
• Good understanding of GGR/NGR, revenue share, RTP and aggregator integrations
• English B2 or higher for daily emails and calls
• Comfortable with data: Excel or Google Sheets, partner back offices
• Proactive, detail-oriented, able to handle many partners at once

Nice to have

• Existing network of operators and aggregators
• Experience with regulated markets
• Experience running promo campaigns
• Willing to travel to trade shows (ICE, SiGMA, SBC)

We offer

• Flexible schedule

• Competitive salary and annual performance review

• 20 days of vacation, 5 days off, 15 sick leaves, weekends on public holidays

• Birthday gifts, new year bonuses, and bonuses on the occasion of important events in the life of employees

• Medical insurance from the UNIQA company

• The opportunity for career and professional growth

• Free participation in conferences and other professional events

• Personal work equipment

• The ability to work in the office in a comfortable environment

• Corporate discounts and merch

🏢 About the Company

Vita Guard is a growing U.S.-based dietary supplement and wellness brand founded in 2023. We develop science-oriented supplements focused on sleep, energy, focus, recovery, immunity, and general health.

Our mission is to create high-quality supplements with transparent formulas, clinically studied ingredients, and meaningful doses, helping customers better understand the products they use.

Our primary sales channel is Amazon US, alongside our own direct-to-consumer website.

Our international team is based across the U.S., Georgia, and China. We work with an in-house designer and specialized external partners supporting marketing, product promotion, and business operations.

Website: vitaguard.org
 

🚀 About the Role

We are looking for an Amazon Account Manager to manage daily marketplace operations for approximately 30 SKUs within one brand and identify opportunities to increase sales and profitability.

You will work closely with PPC specialists, a designer, and other team members, turning insights into practical improvements for our Amazon Private Label business.

We are looking for someone who actively seeks ways to improve performance and processes, with guidance from experienced colleagues and room to take on greater responsibility.

💼 Working Conditions

🏡 Format: Full-time, remote.

🕒 Schedule: 5 days per week, 8 hours per day.

🌐 Team time zone: GMT+3/+4.

⏱ Time tracking: Hubstaff.

🎯 Key Responsibilities

❇️ Manage daily Amazon Seller Central operations, monitor Account Health, and resolve technical and operational issues through Seller Support.

❇️ Optimize titles, bullet points, descriptions, keywords, images, and A+ Content to improve product visibility and conversion.

❇️ Monitor organic rankings and customer behavior, research competitors, and identify opportunities to strengthen product positioning.

❇️ Prepare design and video briefs, coordinate content updates with the designer, and run content and image tests.

❇️ Maintain and improve the Brand Store.

❇️ Monitor pricing, customer reviews, and listing health; plan and coordinate Deals and other promotions.

❇️ Track inventory levels and sales velocity, coordinating replenishment with the team to prevent stockouts.

❇️ Analyze sales, revenue, conversion, and margins. Collaborate with PPC specialists to assess advertising’s contribution to overall product profitability.

❇️ Support new product launches through listing preparation and coordination with the team.

❇️ Improve everyday workflows and prepare regular performance reports with findings and recommended next steps.

🔎 Requirements

✅ 1–3 years of hands-on Amazon Seller Central experience, preferably with Private Label brands.

✅ Practical experience managing and optimizing Amazon listings, including keyword research and competitor analysis.

✅ Understanding of how organic ranking, conversion, pricing, promotions, product launches, and inventory work together to influence Amazon business performance.

✅ Understanding of Amazon PPC principles and key metrics: ACoS, TACoS, ROAS, CTR, and CVR. Independent campaign management is not required.

✅ Confident use of Excel / Google Sheets and Amazon reporting tools.

✅ Practical experience using AI tools, such as ChatGPT, for research, analysis, content development, or workflow optimization.

✅ English — B2.

❗ Russian — C1+ for day-to-day team communication.

💡 Personal Qualities

🔹 Responsibility: You take ownership of your work and follow tasks through to completion.

🔹 Initiative: You suggest ideas and are willing to test new approaches.

🔹 Curiosity and ambition: You ask questions, welcome feedback, and want to deepen your Amazon expertise, gradually taking on broader responsibilities and developing toward a Brand Manager role.

🔹 Analytical thinking and attention to detail: You use data to draw conclusions and notice issues that need attention.

🔹 Organization: You manage priorities, meet deadlines, and communicate clearly with the team.

You don’t need to know everything from day one. We are ready to share our experience and help you develop.

⭐ Would Be a Plus

🔹 Experience with dietary supplements, wellness, beauty, or health-related products.

🔹 Familiarity with Amazon Brand Analytics, Helium 10, or similar research tools.

🔹 Experience working across several Amazon marketplaces.

🔹 Familiarity with Shopify or other DTC e-commerce platforms.

🔹 A deeper understanding of Amazon FBA logistics and inventory forecasting.

🔹 Experience building AI-powered automations for repetitive tasks and business workflows.

🎁 What We Offer

🔹 Career development toward an Amazon Brand Manager role, with the opportunity to take ownership of the full product launch cycle in the future.

🔹 Direct collaboration with the company Owner and management team.

🔹 The opportunity to contribute ideas, implement improvements, and influence business results.

🔹 Guidance from experienced colleagues and company-supported professional training.

🔹 20+ paid vacation days per year.

🔹 Long-term cooperation in an international team that values creativity and independent thinking.

🚀 Have hands-on Amazon experience and want to grow with a brand where your contribution matters? Apply now — we’d love to hear from you!

We are looking for a tech-savvy B2B Casino Operations Specialist to support partner operators, manage game configurations, and ensure seamless day-to-day operations.
 

⚙️ Your Tasks:

• Operator Onboarding & Support: Conduct onboarding for B2B operators on Games functionality in Back Office and provide ongoing consultations on its usage;
• Game Configuration: Adjust game settings (e.g., min/max bets, RTP, etc.) according to operator requests;
• Big Wins Management: Process verification requests and coordinate marketing activities for Big Wins;
• Promo Coordination: Log operator requests for participation in promotional campaigns and pass the information to the Promo Manager;
• Incident Response: React promptly to operational incidents and system alerts;
• Troubleshooting: Resolve technical issues and restore game provider functionality during system failures or downtime;
• Data Provisioning: Gather and provide necessary information and reports upon request;

• B2B Operations: Handle various other operational B2B requests and day-to-day inquiries.

   

👤 Our Criteria:

• Experience: 1+ years of experience in the iGaming industry, specifically focusing on casino operations, product management, or game analytics;
• Casino Knowledge: Understanding of slot mechanics, live casino dynamics, casino mathematics (RTP, volatility, hit frequency), and player psychology;
• Analytical Mindset: Strong proficiency in working with data, using tools like Excel, Google Analytics, Tableau, or PowerBI to make data-backed decisions;
• Detail-Oriented: A sharp eye for UX/UI and the overall aesthetic presentation of the casino lobby;

• Tech-Savvy: Experience working with top casino back-office platforms, CMS, and bonus engines.

   

💪 Nice to have:

• Ticketing Systems: Experience working with Jira, Zendesk, Confluence, or similar issue-tracking and knowledge-base tools;
• Platform Familiarity: Previous experience working with major iGaming aggregators or back-office platforms (SoftSwiss, Soft2bet etc.);
• Data Handling: Advanced Excel skills for faster data gathering and reporting for B2B clients;

• B2B Account Management: Prior background in B2B technical support, VIP customer service, or Account Management within the iGaming industry

   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Own the close in a brand-new market. Client is the reference tool for construction SMEs in Italy, and Spain is already live from our Barcelona office. We're hiring one founding Account Executive to open Poland, a new market and a new challenge. You'll be first in line to build the team around you.

Locations: Poland (remote), Italy (remote), Spain (remote)

Employment Type: Freelance

Level: Mid-Senior Level

Start: ASAP 

Polish - NATIVE/Fluent
English - Fluent

What you'll do

• Demos: Run demos that show how Pillar fixes real job-site problems.
• Pipeline: Own every deal, from qualified opportunity to signed contract.
• Commercials: Negotiate pricing and terms without giving away the store.
• Handover: Close and hand off cleanly to onboarding.
• Playbook: Shape the playbook with what you hear in the field.

What you bring

• Native-level Polish speaking skills plus working English.
• 3+ years closing in SaaS or tech. Construction, real estate or fintech is a plus.
• You've run full sales cycles solo: demo, negotiate, close.
• A builder, not a playbook-follower.
• A problem solver, not a closer-at-all-costs. Construction buyers spot the difference in thirty seconds.
• Based in Warsaw, Milan or Barcelona.

How we work

We row in the same direction: if one of us speeds up, we all do. We're ambitious, and we raise the bar and take ownership as we go.

This role isn't for you if you want to be a mere executor, want clearly defined boundaries, are looking for already-perfect processes, a calm pace, or someone to tell you exactly what to do every day.

• A small, fast team where the distance between an idea and shipping it is short.

• Genuine autonomy and visibility. Nobody here waits to be told what to do.

   

What we offer

• Compensation: base + OTE
• Freelance (B2B) contract, invoicing  monthly
• Real ownership of client's launch in Poland, with direct access to leadership
• A real path to grow for whoever earns it

Selection process

1. Intro call with our Talent Acquisition team
2. Interview with the Sales team: role play and a discovery and qualification simulation
3. Final conversation with our current Head of Expansion

Responsibilities:

- Maintaining, developing, and optimizing the client database and CRM, ensuring accurate client records, transparent tracking of all communications, and complete visibility of the client lifecycle across FINT products.
- Building and maintaining transparent reporting and CRM analytics, monitoring client activity, onboarding progress, operational performance, and key business metrics.
- Analyzing client needs and business requirements, identifying the most effective solutions and coordinating their implementation.
- Applying analytical skills to client and operational data, identifying trends, improving internal processes, and enhancing the overall client experience.
- Providing day-to-day support to clients, ensuring high-quality service, timely responses, and efficient resolution of payment-related issues and operational inquiries.
- Preparing and maintaining operational documentation, internal
procedures, and knowledge base materials to standardize workflows and improve team efficiency.
- Planning operational activities based on business needs and preparing regular reports for management and stakeholders.
- Developing in-depth expertise in company products and services to provide accurate consultation and deliver an exceptional client experience.

Requirements:

- 3+ years in Account Management, Operations or Customer Success
- Experience in FinTech, Payments, PSP, Banking or Crypto
- CRM experience (HubSpot, Salesforce, Odoo or similar)
- Crypto market knowledge
- Strong analytical mindset and ability to work with large datasets
- Experience building complex reports, dashboards, and KPI monitoring frameworks
- Experience designing alerts and monitoring systems for key business and operational metrics
- Excellent organizational and communication skills
- Fluent English

Our benefits to you:
- Paid annual leave
- Paid days off
- RedCore TEAM corporate gamification system
- Annual corporate events for employees
- Reimbursement of business travel expenses
- Flexible working format and start time
- Employee learning and development system
- Mentoring program
- Overtime compensation
- Referral program with a cash bonus
- Corporate psychologist
- Cafeteria benefit system: sports, insurance, language learning (depends on region)

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for an Account Manager Engineer!
 

Requirements:

- 3+ years of experience in Account, Partner, or Provider Management within the iGaming industry
- Strong technical background with a good understanding of third-party integrations, APIs, and technical flows
- Experience managing the full provider lifecycle: requirements, integrations, bugs, improvements, releases, and escalations
- Strong communication, negotiation, and stakeholder management skills with the ability to coordinate Product, Tech, and external providers

- English - C1 or strong B2 (Upper-Intermediate), both written and spoken

Responsibilities:

- Provide technical and operational support on all matters related to Sports providers and their products
- Act as the main point of contact for existing providers, maintaining effective communication and supporting day-to-day cooperation
- Research key GEOs and market trends to identify new products, providers, and opportunities for portfolio development
- Сontact for product development with providers, including new features, integrations, improvements, and product enhancements
- Coordinate provider-side improvements and follow up on requests, issues, and development initiatives
- Research and establish relationships with new potential providers
- Attend industry conferences and exhibitions, represent the Sports Domain, and build relationships with current and potential partners
- Work closely with Product Managers and internal teams to align provider capabilities with product and business needs

Our benefits to you:
- Paid annual leave
- Paid days off
- RedCore TEAM corporate gamification system
- Annual corporate events for employees
- Reimbursement of business travel expenses
- Flexible working format and start time
- Employee learning and development system
- Mentoring program
- Overtime compensation
- Referral program with a cash bonus
- Corporate psychologist
- Cafeteria benefit system: sports, insurance, language learning (depends on region)

We are looking for a proactive and client-oriented Client / Account Manager who will become the first point of contact for clients of our online banking/payment system and take full ownership of the onboarding journey — from initial inquiry to account activation.

This role is ideal for someone who is responsive, organized, and focused on delivering results.

Key Responsibilities:

Handle incoming client requests (account opening, payment solutions)
Consult clients and help them choose the most suitable solutions
Guide clients through the entire onboarding process
Communicate with banks, payment providers, and internal teams
Maintain CRM records and track application statuses
Work with LinkedIn: respond to inquiries and build relationships with potential clients
Convert leads into active clients and ensure successful onboarding

What We’re Looking For:

Experience in client-facing roles (account management, sales, onboarding)
Strong communication skills and a customer-oriented mindset
Ability to work efficiently in a fast-paced environment
Experience in fintech, banking, or payments is a strong advantage
Self-driven, responsible, and well-organized

Languages:

Ukrainian — fluent
English — Upper-Intermediate or higher

What We Offer:

Opportunity to work in an international payment system
Consistent flow of inbound leads + ability to influence your results
Dynamic, fast-moving environment with minimal bureaucracy
Competitive compensation

 

Arounda is a design & development partner for enterprise platform modernization. Founded in 2016, we’re a multidisciplinary team of product designers, UX strategists, and front-end engineers.

Over the past 10 years, we’ve delivered 500+ platform initiatives for enterprises, SMEs, and Fortune 500 companies, including WordPress, ChaiHoub Group, Greif, Player’s Health, Myso Finance, and others.

We’re looking for an Account Manager who can become a trusted point of contact for our clients — someone who understands their business needs, keeps communication moving, spots risks early, and identifies opportunities to grow long-term partnerships.

This is a client-facing role for someone who knows how to understand clients’ business needs, proactively manage communication, spot potential risks, and create a great overall client experience.

     What you’ll do:

• Manage ongoing communication with active clients and ensure smooth collaboration throughout the engagement.
• Build and maintain strong, long-term relationships with clients.
• Conduct regular client calls to understand business goals, needs, expectations, blockers, and potential risks.
• Collect qualitative feedback and conduct regular client satisfaction / NPS calls.
• Proactively identify potential issues and coordinate with internal teams to resolve them.
• Keep communication professional, structured, and client-oriented, including situations where feedback, decisions, or payments are delayed.
• Identify opportunities for upselling, cross-selling, account expansion, and further cooperation.
• Reconnect with previous clients and identify potential opportunities for renewed cooperation.
• Conduct exit interviews with clients when cooperation ends and gather actionable feedback.
• Collect client testimonials and reviews for platforms such as Clutch and LinkedIn.

• Work closely with internal teams to ensure client expectations and business needs are aligned with delivery.

  
  What we expect:

• 2+ years of experience in B2B client-facing roles, such as Account Management, Customer Success, or Sales, preferably within tech, digital, design, or creative services.
• Upper-Intermediate+ / Fluent English, both written and spoken, as you’ll communicate directly with international clients.
• Experience conducting client and discovery calls and identifying business goals, needs, blockers, and risks.
• Understanding of upselling and cross-selling approaches.
• Experience working with CRM systems and client communication / collaboration tools.
• Strong communication skills — clear, structured, professional, and diplomatic.
• Client-oriented mindset and empathy.
• Ability to ask the right questions and dig deeper into clients’ needs.
• Proactive approach and ability to identify potential improvements or opportunities.
• Strong organization and prioritization skills, with the ability to manage several clients and priorities simultaneously.
• Ability to collaborate effectively with different internal teams.
  
  You’ll be a great fit if you:
• genuinely enjoy communicating with clients and building long-term relationships;
• can balance client expectations with business goals;
• don’t wait for problems to escalate and prefer to identify risks early;
• are comfortable taking ownership of client communication;
• can confidently handle difficult or sensitive conversations;
• naturally look for opportunities to bring additional value to clients.

    What we offer:

• Interesting international projects.
• Market-level compensation depending on experience and level.
• Flexible working hours: 8:00/12:00 to 16:00/20:00.
• Partial compensation for education and professional training.
• A well-coordinated and supportive team.
• Remote-first work environment.

ClickDealer is hiring an Account Manager

ClickDealer is one of the top-5 CPA networks worldwide! Since 2012, the company has been operating in performance marketing, partnering with over 10,000 publishers across more than 40 verticals.

We're looking for an Account Manager to join our team! If you already have some experience in account management or affiliate marketing and want to take the next step in your career, this could be a great opportunity. You'll work closely with advertisers and internal teams, grow partnerships, and get hands-on experience in the international performance marketing industry.

What you'll be doing:

• Manage relationships with existing and newly assigned advertisers, acting as their main point of contact and identifying opportunities to grow partnerships;
• Launch and manage advertiser campaigns across affiliate platforms, including offer setup, promotions, creatives, and tracking;
• Work closely with Sales and Affiliate Managers to promote offers, coordinate campaigns, and keep partners updated on new opportunities;
• Monitor campaign performance, analyze key metrics, and identify trends, issues, and opportunities for improvement;
• Coordinate with internal teams on operational and financial matters.

What we expect:

• At least 1 year of relevant experience in account management, affiliate marketing, or a related field;
• Fluent written and spoken English;
• Strong analytical skills and confidence working with data and performance metrics;
• Good communication and relationship-building skills;
• A proactive approach, strong sense of ownership, and attention to detail.

We offer:

• Competitive fixed salary + performance-driven bonuses;
• 20 paid vacation days + paid sick leave;
• 50% coverage for sports, therapy, courses, and language classes;
• Opportunities for professional growth in an international company.

We are looking for an experienced VIP Account Manager to work with premium clients and provide a high level of personalized service.

Responsibilities:

• Manage and grow the VIP client portfolio.

• Provide personalized support and high-level service to VIP clients.

• Analyze client behavior and create tailored offers based on individual needs and preferences.

• Collaborate with internal teams to ensure a seamless VIP experience.

• Participate in developing VIP campaigns, bonus programs, and exclusive promotions.

Requirements:

• Experience in VIP client management or Retention (iGaming) 

• English level B2 or higher, both written and spoken.

• Understanding of customer behavior analytics and segmentation.

•  Strong communication and relationship-building skills.

• Customer-focused mindset and ability to work effectively under pressure.

Company offer:

• Work in an international team.

• Fully remote work.

• Competitive salary and performance-based bonuses.

• Opportunities for professional and career growth.

• Paid vacation and sick leave.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a PSP Account Specialist to join our team!

Requirements:

- 2+ years on similar position;
- Strong communication, negotiation and interpersonal skills;
- Upper-Intermediate business oriented English, both written and oral;
- Proactive, result-driven approach;
- Ability to work in a high-pressure fast-growing global company;
- Readiness to travel (if needed)

Responsibilities:

- Day to day communications with payment providers;

- Negotiating with existing and potential providers on conditions, offers and terms;

- Resolving issues and handling queries connected to payments operational activity;

- Analysing and determining most efficient solutions for a particular geo or payment method;

- Supporting all stages of PSP onboarding: from intro to going live;

- Planning in accordance to business inquiries and subsequent reporting.

Our benefits to you:

• Paid annual leave.
• Paid days off.
• RedCore TEAM corporate gamification system.
• Annual corporate events for employees.
• Reimbursement of business travel expenses.
• Flexible working format and start time.
• Employee learning and development system.
• Mentoring program.
• Overtime compensation.
• Referral program with a cash bonus.
• Corporate psychologist.
• Cafeteria benefit system: sports, insurance, language learning (depends on region).

Founded in 2009, Chern & Co is a corporate services company helping international entrepreneurs and businesses establish and manage their companies in Ireland.

We support startups, SMEs, and e-commerce businesses with company formation, tax registration, accounting, and ongoing corporate compliance. Our role is to make the administrative and regulatory side of running a business clearer and easier for our clients, allowing them to focus on growing their businesses.

With an established presence in Ireland and plans to expand into the UK, we continue to develop our services and support businesses operating across borders.
 

🚀 About the Role

We're looking for a Documentation & Case Processing Specialist (Company Formation) to help ensure that company registration and related administrative processes run smoothly from start to finish.

You'll work primarily behind the scenes, handling client documents, preparing applications, coordinating submissions, and keeping each case organised and on track. You'll also communicate with clients when needed to collect missing information, clarify details, and keep the process moving.

This is a detail-oriented role where accuracy, consistency, and following procedures really matter. You'll be working with official documents, sensitive information, and multiple cases at different stages, so staying organised and keeping track of deadlines will be essential.

You don't need prior experience with Irish company formation — we'll provide training on the relevant procedures. What matters most is your existing experience working with documents, your ability to learn quickly, and your willingness to take ownership of your work.
 

📋 Key Responsibilities

✅ Company Formation & Documentation: Prepare and process documents, applications, and official forms required for company registration, tax registration, and ongoing corporate compliance in Ireland. Ensure all paperwork is accurate, complete, and submitted on time.

✅ Client Communication & Support: Communicate with clients via email and messaging platforms to collect documents, clarify information, provide updates, and coordinate registration processes. Respond to requests and help resolve issues when needed.

✅ Case & Service Coordination: Manage client cases from document collection to service completion, track deadlines, send reminders, and coordinate with government offices, banks, external specialists, and service providers to ensure everything runs smoothly.

✅ CRM & Reporting: Maintain accurate client records in Bitrix24, update case statuses, tasks, deadlines, and documentation. Prepare regular reports for the Supervisor and COO and work towards agreed performance KPIs.

✅ Quality Control & Process Improvement: Check documents and completed work for accuracy and compliance, monitor the quality and timeliness of external providers, identify process improvements, and help maintain internal procedures and service standards.

✅ Additional Support: Assist with client proposals and relevant service recommendations, support sales and marketing initiatives, and participate in industry events when needed.
 

💻 What We're Looking For

🔹 2+ years of relevant experience in documentation, administration, case processing, client onboarding, legal or accounting support, banking, compliance, or a similar field.

🔹 Hands-on experience with documents: You know how to prepare, review, and process paperwork carefully, and you understand why small details matter.

🔹 Strong organisational skills: You'll manage several cases, deadlines, and follow-ups at once. You can prioritise tasks, keep track of outstanding items, and make sure nothing gets overlooked.

🔹 English C1, particularly strong written communication skills for client correspondence and documentation.

🔹 Experience with CRM systems, databases, or case-management tools. Bitrix24 experience is a plus.

🔹 Ability to learn quickly: There will be plenty of new information, procedures, and details to absorb, especially at the beginning. You don't need to know everything from day one, but you should be comfortable learning and applying new information.

🔹 Responsibility and independence: You can follow established procedures, handle routine tasks consistently, and take ownership of your work without constant supervision.

🔹 Discretion and reliability: You understand the importance of handling confidential client and financial information responsibly.
 

🌟 It Would Be a Plus If You Have

🔸 Experience in corporate services or company formation.

🔸 Knowledge of KYC/KYB, AML, tax registration, or corporate compliance.

🔸 Experience with government portals, company registries, or official filing systems.

🔸 A background in banking, insurance, or immigration services.
 

🎁 What We Offer

💶 Salary: €1,100–€1,300 gross/month, potentially higher for directly relevant experience.

💰 Quarterly performance bonus linked to additional-service sales.

🏡 Full-time, fully remote position (independent contractor agreement).

🌴 20 paid vacation days, increasing to 30 after one year (pay structure to be discussed).

📚 Professional development budget of up to €500/year after six months.

🎓 Full onboarding, professional training, and mentorship.

🌍 Long-term opportunity in an international company.
 

💌 Interested in Joining Us?

Does this sound like the kind of role you'd enjoy? If you're organised, responsible, and ready to learn, we'd be happy to hear from you.