Jobs

Technical skills needed:

• 4+ years of experience in a role Business or System or Functional Analyst;
• Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
• Experience of working with Restful APIs (writing requirements, API usage);
• Experience in Microservices architecture;
• Experience of working with Agile methodologies (Scrum, Kanban);
• Solid knowledge in DB and SQL;
• Knowledge of UML, BPMN;
• Understanding of key UX/UI practices and processes;
• Understanding of software development lifecycle;
• Understanding of architecture of WEB-based application;
• English Upper-Intermediate or higher.

Soft Skills:

• Excellent communication and presentation skills;
• Proactiveness;
• Organized, detail-oriented with ability to keep overall solution in mind;
• Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
• Good time-management skills, ability to handle multitasking activities.

As a plus

• Experience in writing requirements for reporting system, dashboards, DWH, ETL, etc
• Experience in enterprise software development or finance domain;
• Experience in delivery of desktop and web-applications;
• Experience of successful system integration project.

Responsibilities:

• Participation in discovery phases and workshops with Customer, covering key business and product requirements;
• Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
• Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
• Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
• Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers); 
• Preparing UAT scenarios, validation cases;
• User Acceptance Testing;
• Demo for internal stakeholders;
• Creating documentation (user guides, technical guides, presentations).
   

Project Description:

Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations. 

It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area. 
 

Few things that our product can do:

• Robust Online Reporting
• Repair Management Software
• 3rd Party Integrations
• Customer Connect Marketing
• Time and Attendance
• Carrier Commission Reconciliation

 As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.


 

Netevia - is one of the leading providers of bankcard payment processing services and value-add solutions in the United States. We enable small and medium size merchants to accept cashless transactions for their merchandise and services by providing point-of-sale equipment, transaction processing, merchant business analytics, risk management, fraud detection, 24 hours / 7 days a week merchant assistance, support and chargeback management services.

Our Head Office is located in Miami, USA

Requirements:

• Proficiency in analysis methodologies and techniques, such as requirement gathering, process modeling, and data modeling.
• Strong understanding of software development life cycle (SDLC) and relevant methodologies (e.g., Agile, Waterfall).
• Familiarity with database management systems and querying languages (e.g., SQL).
• Ability to analyze complex business requirements and translate them into functional system specifications.
• Strong problem-solving skills to identify issues, gather relevant information, and propose effective solutions.
• Attention to detail to ensure accurate and thorough analysis Active listening skills to gather requirements and feedback from end-users and other stakeholders.
• Collaboration and teamwork abilities to work effectively with cross-functional teams, including developers, project managers, and business stakeholders.
• Proficiency in creating clear and concise documentation, including requirements specifications, functional specifications, and system design documents.
• Experience in preparing reports, presentations, and diagrams to communicate findings and recommendations to stakeholders.

• Willingness to keep up with industry trends, emerging technologies, and best practices in system analysis and design.

   

Why us:

• Remote work with flexible hours;
• Corporate english classes
• Flexible processes where you can add your ideas;
• Annual KPI and performance review;
• Competitive salary paid in USD

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

Skills requirements:
- 1+ years of experience in system, functional, or business analysis;
- English: upper-intermediate and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

Nice to have:
- Experience in using SQL;
- Experience with integration projects.

Responsibilities:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We offer:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been shaping and developing the banking system of our country.

At Raiffeisen, more than 5,500 employees work together, including one of the largest product IT teams, consisting of over 800 professionals. Every day, we collaborate to ensure that more than 2.7 million of our clients receive quality service, use the bank’s products and services, and develop their businesses because we are #Together_with_Ukraine.

Your future responsibilities:

• Collecting, analyzing and documenting software requirements
• Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
• Prepare specification documents for approved decisions
• Develop a system level view to ensure consistency in requirements
• Facilitate the alignment of end user requirements with system capabilities
• Explore integration points with external/internal systems and help development teams with integration
• Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:

• 3+ years of relevant professional experience
• Excellent analytical skills, able to design complex data flows and business processes
• Knowledge about microservices, API, UML, BPMN, SQL
• Strong problem solving skills, attention to details and result-oriented mindset
• Excellent interpersonal communication, negotiation and meeting facilitation skills
• Passionate team player, committed and self-motivated
• English level — Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program for attracting new colleagues to Raiffeisen Bank.
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents at the birth of children.
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision of modern equipment.
• Wellbeing program: all employees have access to health insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount programs for sports and shopping; family days for children and adults; massage in the office.
• Training and development: access to over 130 online educational resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons.
• Cool team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in more than 15 professional communities, reading or sports clubs.
• Career opportunities: we encourage advancement within the bank between functions.
• Support program for defenders: we keep jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams about veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. One of the largest taxpayers in Ukraine, 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

Want to learn more? — Follow us on social media:

Facebook, Instagram, LinkedIn

_________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави. 

У Райфі працює понад 5 500 співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує понад 800 фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,7 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

 Твої майбутні обов’язки:  

• Збирати, аналізувати та документувати вимоги до програмного забезпечення
• Взаємодіяти з бізнес оунерами для уточнення вимог для нових або наявних бізнес процесів/продуктів
• Готувати документи для підтвердження рішень
• Розробляти в'ю на системному рівні, щоб забезпечити узгодженність вимог
• Сприяти узгодженню вимог кінцевого користувача з можливостями системи
• Досліджувати точки інтеграції із зовнішніми/внутрішніми системами та допомагати командам розробників з інтеграцією
• Співпрацювати з командами розробників, щоб зрозуміти наслідки архітектури для бізнес-рішень

Твій досвід та навички:  

• 3+ років відповідного професійного досвіду
• Відмінні аналітичні навички, здатність розробляти комплексні дата флоу і бізнем процеси
• Знання мікросервісів, API, UML, BPMN, SQL, Kafka
• Сильні навички вирішення проблем, увага до деталей та орієнтація на результат
• Відмінні навички комунікації, перемовин та фасілітації зустрічей
• Командний гравець з високим рівнем мотивації
• English level — середній або вище

Пропонуємо те, що має значення саме для тебе:  

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.  
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий «декрет» для татусів, та матеріальна допомога для батьків при народженні дітей.  
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою. 
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.  
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської.  
• Крута команда: наші колеги – це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.  
• Кар'єрні можливості: ми заохочуємо просування всередині банку між функціями. 
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. 
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк?  

 Наша головна цінність - люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення!  

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків  
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA  
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ)  
• Одна з найбільших ІТ-продуктових команд серед банків країни  
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень 

Можливості для всіх:  

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів   
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення!  

Бажаєш дізнатися більше? – Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn  

BETER is a rapidly growing product company. We create competitive content supplemented with analytics.
Our main product is sports content. We create and distribute sports content based on real sports matches (we make 45k+ matches monthly) and analytical data. Our content is watched in 150+ countries.
We have our own engineering team supporting businesses with innovative software on every level: sports tournament management, high-load analytical systems, video streaming tools, and product stores for our partners.

Our ideal candidate:

— Has 3+ years of experience in analytics in software development;
— Can identify requirements and constraints, as well as risks;
— He or she easily distinguishes between verification and validation of requirements, and also applies both :)
— Can synthesize several alternative solutions, and then evaluate them and choose the most optimal;
— Can decompose the task into smaller ones and build a roadmap taking into account dependencies;
— Tends to record information in documents;
— Likes and knows how to explain to others the details of the system;
— Willing to learn and develop.

Responsibilities:

— collaboration with stakeholders;
— requirements elicitation and management;
— requirements modeling and representation in the form of user stories, use cases, diagrams, etc.
— performing analysis of integration with 3rd party systems;
— synthesis of solutions to fulfill requirements and mitigate risks;
— task decomposition, roadmap creation;
— writing documentation to describe system behavior.

What and how do teams work?

— Issues in JIRA, documentation in Confluence;
— Work in microservice architecture with real-time messaging;
— Teams have the ability to choose technologies to effectively achieve results;
— Experienced and strong specialists in teams who are always ready to share knowledge;
— Teams are cross-functional and focused on their goals, and Tech Leads are proactive tech mentors and leaders;
— A minimum of bureaucracy, the ability to easily communicate with all levels of management;
— We strive to make decisions quickly, without months of discussions, if a person has analyzed the risks and alternatives, and understands the essence of his proposal.

We offer:

— Ability to work remotely;
— Competitive and timely payment for services;
— Flexible work schedule;
— Personal mentoring and coaching;
— Team building and corporate events;
— 100% paid sick leave;
— 20 working days of paid vacation;
— Paid child care leave;
— Modern office in Kyiv near Klovskaya metro station.

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBET Entertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.
FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

Main areas of work:

• Betting/Gambling Platform Software Development — software development that is easy to use and personalized for each customer;
• Highload Development — development of highly loaded services and systems;
• CRM System Development — development of a number of services to ensure a high level of customer service, effective engagement of new customers and retention of existing ones;
• Big Data — development of complex systems for processing and analysis of big data;
• Cloud Services — we use cloud technologies for scaling and business efficiency.

Responsibilities:

• Establish and maintain strong relationships with business stakeholders and executives.
• Contribute to and provide inputs for a clear product vision, strategy, and roadmap aligning with the customer’s objectives and priorities.
• Participate in hiring of candidates, and onboarding newcomers.
• Team management, mentoring, coaching, supporting
• Planning and BA resourсe management
• Track and report on delivery progress according to roadmap, and adjust roadmap in case of changes in priorities or dependencies are revealed.
• Elicit business and user needs, capture high-level requirements, and prioritize them with the product team.
• Lead a team of business analysts, fostering a collaborative and high-performing culture.

Skills:

• 5+ years of experience in product management or Lead business analysis, preferably with a focus on enterprise-level projects..
• Knowledge in theoretical and practical aspects of Business/Systems Analysis.
• Understanding of SDLC methodologies.
• Strong communication, negotiation, presentation, and facilitation skills.
• Solid knowledge of software product architecture and design.
• Skills in leading and motivating a team of analysts, the ability to resolve/mitigate conflicts and build productive working relationships within the team and with external stakeholders
• Analytical mindset, technical writing skills, attention to detail, design thinking.

Technical stack:
UML, ERD, BPMN
OOP concept
REST API, WebSocket
3rd party integrations
SMDB, SQL
UX/UI principals
Understanding microservice, monolith architecture
Experience with Web/Mobile/Cloud platforms (optional)
Architecture of Android/iOS applications (optional)

We can offer:

• 30 days off per year (vacation and sick days) — we value rest and recreation. We also comply with the national holidays.
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership.
• Remote work; after Ukraine wins the war — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station).
• Flexible work schedule — we expect a full-time commitment but do not track your working hours.
• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

During the war, the company actively supports the Ministry of Digital Transformation of Ukraine in the initiative to deploy an IT army and has already organized its own cyber warfare unit, which makes a crushing blow to the enemy’s IT infrastructure 24/7, coordinates with other cyber volunteers and plans offensive actions on its IT front line.

Hiring a Business Analyst for our AI-powered Retention Intelligence Platform in the iGaming industry.

• Product focus: optimizing player engagement and retention for online slot players using advanced AI technology.
  Our product focuses on optimizing player engagement and retention specifically for online slot players by harnessing advanced AI technology. It helps casino platforms gain deep insights into user behaviors, create personalized experiences through customized interactions, and implement proactive AI-driven solutions to keep players engaged and loyal.

   

• Requirements:
  • At least 2 years of experience as a Business or Systems Analyst.
  • Strong analytical and problem-solving skills to understand complex workflows.
  • Excellent written and verbal communication for stakeholder interaction and information transfer.
  • Experience in requirements elicitation via interviews, workshops, observation, and document analysis.
  • Ability to document and manage functional and non-functional requirements.
  • Proficiency in requirements documentation (BRDs, use cases, user stories, acceptance criteria).
  • Knowledge of process modeling tools and notations (BPMN, UML).
  • Skills in gap analysis and impact assessment.
  • Solid understanding of SDLC and Agile methodologies (Scrum, Kanban).
  • Understanding of APIs, their functionality, and system integrations.
  • Ability to understand and map data structures for system interoperability.
  • Structured, results-oriented approach with practical problem-solving skills.

Project Description

We are looking for a System/Business Analyst to join a product team working on the development and support of internal products.

General Knowledge and Experience Requirements:
- At least 2 years of experience on IT projects in a systems/business analyst role with a focus on backend development.
- Proven experience in writing technical and project documentation, including BRD, SRS, API Specifications, and Admin Guides.
- Experience formalizing functional requirements using techniques such as functional decomposition, use cases and scenarios, user stories, and state modeling.
- Experience in UML notation for modeling functional requirements (behavioral diagrams: activity, sequence, state, use case; structural diagrams: component).
- Understanding of and experience with data protocols, particularly REST over HTTP and SMPP, including API description (must).
- Experience in managing the full requirements lifecycle: prioritization, agreement, and ongoing maintenance.

Responsibilities:
- Lead new integrations from concept through implementation (supporting tasks aligned with the current product roadmap).
- Develop technical documentation from scratch for new features and updates to existing ones.
- Maintain and update current technical documentation for products and systems.
- Support client systems in defining integration requirements for the product.
- Build a knowledge base for the product's events library (product event model) at both system and company levels.
- Future support for the Sales Team in gathering external client requirements for product customization (the product is currently internal, with plans for a global launch).

Key Soft Skills:
- Systems thinking.
- Client-oriented approach to supporting internal client systems.
- Strong communication skills for interacting across all company levels.
- Proven multitasking skills across multiple contexts.

Experience with Tools:
- Requirements management: Confluence, Jira, GIT, CI/CD tools.
- Modeling: Enterprise Architect.
- Analysis: soapUI, Postman, IntelliJ IDEA, SQL Developer.

Will be plus:
- General UX design for Admin tools.

About BotsCrew

BotsCrew helps companies transform how they work using AI. We design and deliver AI-powered solutions that solve real business problems — from automation and data analysis to entirely new AI products. You’ll join a team that moves fast, works on cutting-edge technology, and partners with global brands to make AI real.

Role Overview

We’re looking for a Junior Business Analyst eager to dive into the world of AI and digital transformation. You’ll work closely with our founders and product teams to gather requirements, understand business needs, and help shape AI solutions for primarily US-based clients — including big, well-known brands.

You’ll also contribute to crafting proposals for inbound new business opportunities, turning interest into concrete projects. This is a hands-on learning role where you’ll gain valuable experience in AI product development, stakeholder communication, and business analysis — all while working on projects at the forefront of innovation.

What You’ll Do

• Support Requirements Gathering
  • Assist in interviews, workshops, and research to uncover client needs.
  • Document business processes, pain points, and AI opportunities.
  • Draft user stories, process diagrams, and feature lists.
• Collaborate with Founders & Teams
  • Join meetings with founders, clients, engineers, and designers.
  • Ensure business needs are clearly understood by technical teams.
  • Take detailed meeting notes and track action items.
• Work with US Clients & New Business
  • Participate in calls with US-based clients, including major household-name brands.
    Help prepare proposals, presentations, and scope documents for inbound leads.
  • Assist in tailoring AI solutions to specific industry and client needs.
• Contribute to AI Product Development
  • Research AI tools, frameworks, and market trends.
  • Help prepare feature specifications and test scenarios.
  • Support quality checks and collect feedback for improvement.
• Learn & Grow
  • Build skills in business analysis, product management, and AI concepts.
  • Learn to translate business challenges into AI-powered solutions.
     

What We’re Looking For

• Experience & Education:
  • 0–2 years in business analysis, product, or tech-related roles.
  • Degree in business, technology, or a related field (or equivalent practical experience).
• Skills:
  • Fluent English is a must.
  • Strong communication and presentation abilities.
  • Curiosity about AI and digital products.
  • Highly organized, detail-oriented, and proactive.
  • Comfortable using tools like Google Docs, Excel, and ChatGPT.
• Mindset:
  • Eager to learn and grow in a fast-paced, innovative environment.
  • Collaborative, open-minded, and adaptable.
     

Why Join Us

• Work directly with founders on real AI projects.
• Collaborate with leading US brands on impactful AI digital transformation initiatives.
• Learn from industry experts in AI and product development.
• Be part of a team building technology that’s shaping the future.
• Flexible working hours and the option to work remotely.
• 20 working days of paid vacation plus 5 days of paid sickness
  
   

How to Apply

Please send your CV and a 60-second video in English introducing yourself and explaining why you’d like to join this role.

If you are a current student or alumnus of the Faculty of Applied Sciences at the Ukrainian Catholic University (UCU) or UCU Business School, you can fast-track your application by starting your video with “UCU”.

Impulse is a brain training app that helps people keep their brains sharp with bite-sized fun games and logic puzzles. Impulse is the world’s most downloaded app in the Brain Training category with over 100 million downloads. The app is trusted by users worldwide, with a 4.7 rating on the App Store, and has been featured as App of the Day in over 50 countries, including the UK, Canada, and Australia.
 

Impulse is a part of Headway Inc, a global tech company that revolutionises lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine.
 

The core of our achievements is our team. That’s why, together with Liana, Operations Manager at Impulse, we’re looking for a Junior Operations Specialist to join our team of superstars. Together, we’ll be shaping the growth of Impulse — driving user acquisition for our web funnels, the fastest-growing and most high-impact stream in Impulse. Today, our operations team is also a key contributor to Headway Inc.'s global achievements. So we are seeking someone who is passionate about optimising processes, exploring new tools, and helping teams work more efficiently — someone who enjoys combining research, documentation, and a bit of analytics to make a real impact.
 

This job is perfect for you if you want to:

• Directly impact business results and contribute to the growth of a leading product in its niche. Your ideas and actions will shape operational workflows and drive real improvements in team efficiency.
• Be part of an EdTech company building socially impactful products for international markets. You’ll work on solutions that matter and make a difference beyond the business itself.
• Collaborate with purpose-driven professionals who value teamwork and shared success. You’ll work closely with different teams, exchange insights, and co-create new approaches.
• Gain hands-on experience with cutting-edge tools for automation, process management, and AI-driven solutions. You’ll research, test, and integrate tools that unlock new levels of productivity.
• Thrive in a culture of freedom and autonomy, where your initiative and creativity are appreciated.
• Grow in a supportive professional team, where it’s safe and easy to learn, experiment, and advance your skills.
• Escape routine tasks. Instead, you’ll dive deep into diverse processes, collaborate across functions, and find creative solutions for complex challenges that improve the efficiency of the whole company.
   

What you will do:

• Analyse team processes and share recommendations to improve efficiency and productivity.
• Collaborate with team managers, domain experts, and top management to enhance both new and existing processes.
• Stay up to date with tool updates and create automations to optimize existing technical workflows.
• Work with documentation and analytics to ensure accuracy, clarity, and continuous improvement.
• Conduct team surveys — design questionnaires, collect feedback, analyze results, and highlight bottlenecks.
• Manage system access, documentation workflows, and process compliance.
• Research and test tools, software, and AI solutions to support marketing and operational needs.
• Provide daily operational support to the marketing team, ensuring smooth workflow and task execution.
   

What do you need to join us:

• 1+ year of experience in operations, analytics, or process management.
• Confidence with Excel/Google Sheets and working with large datasets.
• Analytical mindset and problem-solving skills.
• Proactive, curious, and ready to learn fast.
• Comfortable working in a dynamic, multitasking environment.
• English at Intermediate level or higher.
• Alignment with the values of our team.
   

Will be a plus:

• Familiarity with databases, Notion, and FigJam, as well as basic programming skills (vibe-coding).
• Understanding of performance marketing metrics.
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays.
• Supporting initiatives that help Ukraine.
   

Working schedule

This is a full-time position with a hybrid option. It means that we will prefer you to attend office 2-3 times per week
 

Are you interested?

Send your CV!

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Ajax Systems is an international technological company and Europe’s largest security system manufacturer. Fire&Safety business part is rapidly growing. In 2025 we have launched totally new, revolutionary commercial fire alarm system for European market. And we are going to expand it rapidly to all our markets.

Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists.

This is a great opportunity to join the team who continuously improving fire&safety, security, cctv industries.

 

Qualifications:

— 1-3 years of experience in a Business/System Analyst role, preferably in a software/hardware company.

— Intermediate or Upper-intermediate English proficiency with strong communication skills.

— Strong analytical and problem-solving skills.

— Basic understanding of data collection and interpretation.

— Familiarity with UI/UX principles and desktop/mobile application development processes.

— Self-motivated, well-organized, and capable of working in a fast-paced environment.

— Ability to work collaboratively within a team and contribute to a positive work environment.

Preferred Skills:

— Experience with requirements gathering and documentation.

— Knowledge of system diagram creation, wireframing, and prototyping tools.

— Basic understanding of project management principles.

— Technical background (Education/working experience) in hardware/firmware or strong knowledge of products in IoT.

Key Responsibilities:

— Assist in the collection and analysis of business requirements from stakeholders.

— Create and maintain clear and concise business requirements, specifications, use cases, user stories, and acceptance criteria.

— Support the creation of technical documentation, system diagrams, wireframes, and prototypes.

— Collaborate with cross-functional teams to ensure the accurate interpretation and implementation of business requirements.

— Participate in the development and enhancement of Fire&Safety product line.

— Continuously improve processes and propose innovative solutions to business challenges.

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a Business Analyst ⭐️ with to strengthen our team and help us deliver even greater results.

For a perfect match, we expect  🎯

• 2+ years of proven experience in business analysis or a related role
• Strong analytical thinking, problem-solving skills, and attention to detail
• Experience in requirements gathering, documenting user stories, acceptance criteria, and process flows
• Ability to structure and present ideas clearly to both business and technical stakeholders
• Knowledge of SDLC and Agile frameworks (Scrum/Kanban)
• Hands-on experience with Jira, Confluence, and Figma
• Excellent communication skills and team-oriented mindset

Nice to have 💎

• Domain expertise in E-commerce, Healthcare, or FinTech
• Basic SQL knowledge and data analysis skills
• Experience working with API documentation

Duties & Responsibilities 💼

• Gather, analyze, and document business and functional requirements
• Act as a liaison between clients and development/design teams
• Be responsible for managing client requirements and ensuring they are properly implemented
• Proactively generate ideas and suggest new features to clients that could add value to their products
• Create user flows, specifications, and system documentation
• Support the delivery team throughout the project lifecycle

• Participate in backlog refinement, sprint planning, demos, and retrospectives

   

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact 

Position Summary

The FinTech Business Analyst will be responsible for defining and driving business requirements, as well as communicating them to key stakeholders, including the CEO, CPMO, and partners, for PayStream.com's platform. This role involves close collaboration with engineering, design, and business teams to deliver innovative and scalable solutions that meet market needs.

Responsibilities

• Business Requirement Elicitation with the main stakeholders, form the proper PDR and prepare for solution design:
  • Perform initial product analysis to assess the need and impact of changes.
  • Drive consumer intelligence through internal and external data sources.
  • Develop and adopt research tools and methods for product marketing intelligence.
  • Ensure compliance with relevant legislation, regulations, and ethical standards.
  • Identify and manage product rationalisation.
  • Ensure third-party compliance with business processes and policies.
• Monitor the market, competitors, and prices, and provide recommendations to support decision-making discussions based on best Agile practices.
  • Support product decisions with quantitative data.
  • Create and monitor metrics to evaluate user satisfaction with the product direction.
  • Understand metrics and the reasons behind changes.
  • Understand users, including why a product works for some and not others.
• Liaise with other departments, such as IT, design, and the product office, to improve the efficiency of price changes.

Qualifications

• Proven experience in the FinTech industry.
• Strong understanding of the technology industry, API, and software development.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced and dynamic environment.

Reporting Structure

This role reports to the CPMO.

Key Relationships

• Engineering Team
• Design Team
• Business Development Team
• Marketing Team