Jobs Delivery Manager

About the Role

We are looking for a Delivery Manager to own the delivery of parcel locker solutions for our international B2B customers.

This is a client-facing role focused on understanding customer needs, shaping them into clear requirements, aligning delivery plans with business priorities, and ensuring successful delivery of projects and product capabilities.

The Delivery Manager acts as a key coordination point between the customer, Sales, Product, and internal technical teams.

Key Responsibilities

• Own customer projects and delivery from initial requirements through implementation, rollout, and further development
• Build and maintain strong relationships with international B2B customers and act as one of the key points of contact for delivery-related topics
• Gather, analyze, and structure customer requirements and translate business needs into clear requirements for internal teams
• Define and align project scope, priorities, milestones, and delivery plans with customers and internal stakeholders
• Track overall project progress, commitments, risks, dependencies, and delivery timelines
• Coordinate communication between customers and internal Software, Embedded, Hardware, QA, and DevOps teams
• Work closely with Sales Managers and Product Managers to align customer expectations with product strategy and technical capabilities
• Participate in customer workshops, discovery sessions, solution presentations, and project reviews
• Support pre-sales activities, including requirements clarification, solution discussions, high-level estimations, and implementation planning
• Coordinate customer-facing releases, rollouts, pilots, and launches
• Prepare and present project status updates, delivery plans, risks, and next steps to customers and internal stakeholders
• Contribute customer insights and delivery experience to product roadmap planning

Requirements

• 1+ years of experience in Delivery Management, Technical Project Management, Product Delivery, or a similar client-facing role
• Experience working with international B2B customers
• Strong understanding of software development and technical product delivery
• Ability to gather and structure business and technical requirements
• Experience coordinating multiple stakeholders across Product, Sales, Development, QA, and customer teams
• Understanding of APIs, integrations, and general system architecture principles
• Strong presentation, workshop facilitation, and stakeholder management skills
• English proficiency — Upper-Intermediate or higher
• Ability to manage multiple customer projects and priorities simultaneously

Nice to Have

• Experience with IoT, hardware/software products, self-service solutions, or enterprise platforms
• Experience in logistics, parcel lockers, smart devices, or last-mile delivery
• Experience participating in pre-sales and solution discovery
• Understanding of both software and hardware product delivery

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.
• English at the office

We are working on a large, high-priority software project under significant time pressure, with a team of >10 developers working in parallel. We are looking for an experienced, hands-on Technical Project Manager / Delivery Lead who takes full ownership of execution: tracking daily progress across the team, staying in sync with the business side on shifting customer demands, identifying where things are stuck, continuously re-setting priorities, and making sure the timeline holds even under demanding scope and a tight schedule.

This is not a role for someone who manages from a dashboard. We need someone who talks to developers every day, understands technical blockers well enough to challenge estimates, removes obstacles before they cost a day, and keeps constant pressure toward the deadline without letting quality slip. You are also the bridge to the business team: you know what customers are asking for right now, translate that into tickets and priorities, and keep both sides aligned on what's realistic. You are the person who knows at any given moment exactly where the project stands, who is behind, why, and what needs to happen today to fix it.

Our product is a complex SaaS solution in the ERP space, where many individual modules work together to form a complete solution for businesses. Accordingly, technical understanding that goes beyond pure project management is essential: you should be able to realistically estimate ticket effort yourself - particularly in PHP and Angular - so you can meaningfully challenge developers on time estimates and architecture decisions in conversation, rather than simply accepting them.
The ideal candidate has led development teams of comparable size before, understands the specifics of large, modular SaaS/ERP systems, can push people while keeping them motivated, is comfortable working closely with business stakeholders to keep tickets in sync with evolving customer needs, and treats an ambitious deadline as a problem to be solved rather than a reason to lower expectations.

Main responsibilities:
- Own the ongoing delivery of a project with highly specialized industry-specific processes
- Track progress against the timeline continuously, not just at sprint boundaries
- Stay in close exchange with the business team to understand where things stand and translate changing customer demands into synced, prioritized tickets
- Identify bottlenecks, blockers, and slipping tasks early, and resolve them directly
- Provide well-founded estimates of ticket effort (PHP/backend, Angular/frontend) to review and realistically challenge developer estimates
- Understand the architecture and dependencies between ERP modules to set priorities on solid technical grounds
- Continuously set and re-prioritize the backlog based on what actually moves the deadline and what the business/customers need
- Run daily check-ins / stand-ups and hold developers accountable to their commitments
- Resolve dependencies between backend and frontend work
- Communicate clear, realistic status upward, including bad news early
- Keep the team motivated and focused under sustained time pressure
- Push back on scope or technical decisions that put the timeline at risk
- Align with stakeholders on trade-offs between scope, quality, and deadline
 

Required skills:
- Proven experience leading software delivery
- Experience with large, complex SaaS projects, ideally in the ERP space with multiple interacting modules
- Solid technical understanding of PHP backend and Angular frontend architecture, sufficient to judge effort estimates yourself
- Comfortable operating as the link between developers and business/customer-facing stakeholders, translating changing requirements into actionable tickets
- Experience with projects under hard deadlines and significant pressure
- Excellent prioritization skills and confidence in fast trade-off decisions
- Strong communication skills, able to give direct feedback and hold people accountable
- High ownership mentality - treats project success as personal responsibility
- Experience with agile/sprint-based workflows and project tracking tools (we use Jetbrain's YouTrack)
- Ability to work independently as a freelancer, self-organized, no hand-holding required

Nice to have:
- Own development experience in PHP and/or Angular before moving into a lead role
- Experience leading distributed/remote teams
- Experience with startups or projects under investor/client delivery pressure
- Experience working with international teams (Ukraine/Germany development teams)

Dataforest is looking for a proactive, organized, and detail-oriented Delivery Manager. Your task will include coordinating key functions within a project and ensuring their effective interaction. We are seeking a professional with strong experience in project management and account management who can maintain high project margins and delivery quality.
 

You'll be a great fit if you have:
- 5–7 years of experience as a technical leader or project manager, with a preference for candidates with 10 years of experience.
- Strong leadership and organizational skills with the ability to effectively manage a team.
- Experience working with project budgets and understanding financial metrics.
- Deep understanding of the project delivery process.
- Experience in IT outsourcing
- Understanding in Python, API, and SQL.
- Possession of project management tools.
- Experience in account management and building long-term relationships with clients.
- English language proficiency at the Advanced or Fluent level.

What you'll do:
- Manage and coordinate project teams, including PMs, developers, and resource functions.
- Ensure timely and high-quality delivery of projects.
- Maintain and develop long-term relationships with clients, striving to increase their satisfaction.
- Manage project budgets and ensure the achievement of set financial indicators.
- Oversee all aspects of project execution—from planning to delivery.
- Participate in identifying client needs and generating additional business opportunities.

We ensure your growth with:

- Working in a fast-growing company;
- Great networking opportunities with international clients, challenging tasks;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

## About us
 

Ktizo Labs is a small software development and email marketing agency based in Lithuania, working with international clients. We are the founder plus a team of about 4 freelancers: developers, a designer, an HTML email developer, and a project assistant. Our work spans custom web development, email campaigns (SendGrid), and technical consulting.
 

The founder currently runs all operations and client communication personally. We are hiring the person who will take that over.
 

## The role
 

This is not a coordination job. You will own delivery outcomes, not just pass messages between people. Our current team is good at executing what they are asked to do — your job is to define what "done" means, verify it is actually done, and make sure nothing reaches a client unchecked. The founder remains the primary relationship holder with clients; you keep the projects moving underneath that.
 

Concretely, you will:
 

1. Handle routine delivery communication with clients in written English — status updates, clarifications, scheduling, handoffs. Strategic and relationship-level communication stays with the founder.
2. Coordinate our freelancers: assign work, set deadlines, unblock people, follow through without being chased, manage Kanban boards well. 
3. Manage client WordPress sites hands-on: build new page sections out of existing elements, edit and update content, and handle routine site management — plugins, updates, users, backups.
4. Run email campaigns in SendGrid, including making small edits directly in HTML email code.
5. Perform final QA on everything before it reaches a client: websites, emails, social posts, designs. You are the last line of defense.
6. Handle hosting and infrastructure basics on Cloudways and Cloudflare — DNS records, deployments, small fixes.
7. Make small edits in Figma yourself, so minor changes go back to the client fast instead of waiting on the designer.
8. Verify scheduled social posts (LinkedIn, Instagram, Facebook) go out on the right account, at the right time, with zero typos.
9. Use AI tools as a daily working instrument to figure things out, draft, debug, and check your own work.
10. Build and maintain the checklists and SOPs that make all of the above repeatable.
 

## Who we are looking for
 

1. Proven detail obsession. Not "I'm a perfectionist" — we want to hear about the actual systems you have built for yourself to catch errors before anyone else sees them.
2. Ownership. When something is ambiguous, you ask before you guess. When something ships with a mistake, you change your process, not just apologize.
3. Excellent English. You will represent us to clients daily.
4. Digital agency experience, including with U.S. clients. You have juggled multiple clients and freelancers before, you know what falls through the cracks, and you understand the responsiveness, tone, and service standard that American clients expect.
5. Technical comfort. You can read and lightly edit HTML/CSS, navigate hosting panels and DNS without fear, and learn a new tool in days, not months.
6. Genuine AI fluency. You already use Claude, ChatGPT, or similar tools seriously in your work, and can show it.

Nice to have (not required): Google Analytics 4,  Meta ads familiarity, Vibe coding
 

## Practical details
 

1. Starting scope: Part-time to begin [PLACEHOLDER — e.g., 15–20 hrs/week], with availability overlapping European business hours (EET) and sometimes EST.
2. Process: Short interview → paid trial project (1–2 days of realistic work, including a QA task) → part-time engagement → full-time as the collaboration proves itself.
 

## Where this goes

Our intention is for this to become a full-time role. We're hiring someone to grow into effectively running the agency's operations — and as you take on more responsibility, your skills and your pay grow with it. We deliberately aren't promising timelines or numbers up front: the pace depends entirely on how well we work together. But the direction is real, and we're looking for someone who wants that trajectory, not just another gig.

We are seeking a Senior Data Delivery Manager to join our progressive team.

Responsibilities

• Oversee end-to-end solution delivery for assigned account(s)
• Serve as a central point of accountability for senior management and client stakeholders concerning delivery-related topics, including escalations, account growth, and scope changes
• Ensure planned, robust, and scalable architecture while maintaining technical quality during implementation
• Facilitate collaboration between various disciplines and stakeholders
• Establish and sustain long-term client relationships
• Resolve client challenges and mitigate potential engagement risks
• Design delivery plans with defined timelines, resource allocations, and quality standards to drive successful project execution
• Develop and maintain strategies for continuous delivery risk management to enable proactive decision-making throughout the project lifecycle
• Support business development activities by contributing to proposals and sharing technical and managerial expertise to secure new opportunities

• Engage actively with EPAM’s data delivery management community.

   

Requirements

• 8+ years of hands-on experience in delivering projects related to Data and Analytics, Big Data, Data Warehousing, or Business Intelligence
• 5+ years of experience in analyzing and translating customer business needs into effective Data technology solutions
• Understanding of data engineering challenges and experience in data platform engineering, covering batch and streaming processes for ingestion, storage, processing, management, integration, and consumption
• Familiarity with diverse Data technology stacks
• Knowledge of industry best practices in Data
• Skills in data visualization and familiarity with multiple tools and technologies in the domain
• Understanding of classical analytics concepts and related theories
• Knowledge of various delivery frameworks, including a strong background in agile methodologies
• Multitasking capability to manage multiple projects effectively in a fast-paced setting
• Background in client-facing roles with extensive experience
• Proficiency in English at a C1 level or higher

About the Role:

Limestone Digital is looking for a Senior Account Manager to own long-term relationships with international clients and drive account growth. You will act as a strategic partner for clients, understanding business goals, shaping delivery approaches together with delivery leads, and ensuring consistent value delivery. 

We need a leader who can take the wheel, build the strategy, and execute it autonomously. This role combines client consulting, commercial ownership, and delivery leadership, with a strong focus on trust-based, long-term partnerships.

What we are looking for:

• 7+ years of strong experience in account management, consulting, or client services leadership in digital/software services
• A valid US visa is mandatory for onsite client meetings and business trips
• Background in both account management and project/delivery management
• Demonstrated ability to operate with high autonomy in a dynamic, unstructured environment, building processes from scratch
• Proven ability to manage complex client relationships and distributed delivery teams
• Demonstrated success in growing existing accounts (upsell/cross-sell, renewals)
• Strong commercial acumen: comfortable owning a margin and an account economics
• Mandatory experience running Quarterly Business Reviews and strategic planning sessions independently
• Ability to manage expectations, drive escalations when needed, and prevent overpromising
• Excellent negotiation, stakeholder management, and presentation skills
• Excellent spoken and written English (full professional proficiency)
• Experience working in international, multicultural environments
• Availability for business trips to Prague, approximately once every two months
   

Nice to have:

• Experience creating templates/playbooks for client engagement, escalation, and account growth
   

What you will do:

Client management & growth:

• Develop a deep understanding of each client’s business, priorities, budget cycles, and decision-making structure
• Build and maintain senior-level stakeholder relationships
• Maintain structured communication through regular calls, business reviews, and written follow-ups
• Independently design and run Quarterly Business Reviews and strategic sessions
• Identify and drive upsell/cross-sell opportunities within existing accounts by aligning our services with the client's long-term business roadmap
• Monitor satisfaction and gather both structured and informal feedback.
   

Delivery partnership:

• Maintain a clear, informed view of all active projects within your accounts
• Ensure transparent communication between clients and delivery teams
• Represent the client’s perspective internally and Limestone Digital’s perspective externally
• Identify risks early and coordinate resolutions with delivery leadership, Commercial & operational ownership
• Own account economics: revenue, margin, forecasting, invoicing, and payment collection (with Finance)
• Draft/review/manage client documentation: MSAs, SOWs, change requests, proposals
• Coordinate with client procurement teams on purchase orders and commercial processes
• Ensure contract-to-delivery clarity and operational professionalism across Engagements
   

About the project:

Limestone Digital is an outsourced software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups across industries such as FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, and LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.

EverREST is looking for an experienced Salesforce Consultant to lead a client-facing project end to end. You will own delivery, discovery, and communication, acting as the primary bridge between US-based clients, the delivery team, and the sales process. This is a role with real ownership, not execution under supervision.

Responsibilities

• Lead an active, domain-focused Salesforce project and coordinate delivery from requirements through implementation.
• Communicate directly with US-based clients and manage expectations, priorities, risks, and next steps.
• Work closely with Salesforce Developers, Admins, QA, Architects, and Project Managers.
• Translate business needs into clear tasks, user stories, and acceptance criteria.
• Facilitate discovery sessions, requirements workshops, solution discussions, and project planning.
• Take part in pre-sales activities: qualification calls, solution shaping, estimates, scope clarification, and proposals.
• Review delivery progress, surface blockers, and make sure the solution creates measurable business value.

Requirements

• 3 to 4 years minimum of hands-on experience in the Salesforce ecosystem.
• Proven experience as a Salesforce Consultant, Business Analyst, Solution Consultant, or Project Lead in a client-facing role.
• English at C1 or higher, with strong spoken and written communication.
• Ability to work full-time in US Eastern Time, or maintain substantial daily EST overlap.
• Strong experience in direct client communication and stakeholder management.
• Experience coordinating with technical delivery teams.
• Ability to write clear tasks, user stories, acceptance criteria, process descriptions, and functional documentation.
• Practical involvement in Salesforce discovery processes.
• Experience supporting sales or pre-sales activities.
• Experience with complex business domains, ideally Financial Services or other established B2B industries.

Will be a plus

• Experience with Financial Services Cloud, Sales Cloud, Service Cloud, Experience Cloud, or industry-specific Salesforce solutions.
• Experience leading cross-functional or distributed Salesforce teams.
• Understanding of integrations, APIs, data migration, automation, security, and release processes.
• Salesforce certifications relevant to consulting, business analysis, architecture, or administration.

Work format

• Full-time, 40 hours per week.
• Remote.
• Working schedule aligned to US Eastern Time.
• Open to candidates in Latin America, North America, and Europe.

ChargerSystem builds a CPMS — a management platform for EV charging infrastructure. Our clients are charging network operators in Ukraine and abroad, and the platform is integrated with international roaming aggregators and payment providers.

We're looking for someone to become the single point of ownership for operational relationships with partners and integrations. The position sits at the intersection of technical expertise, operational execution, and managing external relationships.

You'll communicate with partners directly, coordinate the rollout of new functionality, and make sure agreements turn into working integrations.
 

What you'll own
 

Partners and integrations

• Day-to-day operational communication with partner companies (roaming aggregators, network operators, charge point discovery services) — 6–8 active partners & growing 
• Coordinating the rollout of new functionality: scope, timelines, release sequencing, customers & holder expectations, preparing external communications for releases & new features
• Integration delivery: status tracking, data import, configuration, launch readiness
• Running regular operational meetings with partners
• Advising partners on how the platform works: payment methods, billing algorithms, presets, station schedules
   

Payments and merchants

• Supporting merchant registration, activation, and configuration in payment systems
• Handling payouts, refunds, and refund dispute cases
• Coordinating the resolution of failed or incorrect transactions
• Evaluating new payment solutions and preparing recommendations
   

Analytics and reporting

• Preparing analytical reports on charging station performance at partner request
• Investigating charging session issues, abnormal consumption, and incorrect account balances
• Consumption statistics across station groups
   

Internal collaboration

• Creating and managing tickets in Jira, working with L2/L3 engineering teams
• Maintaining internal documentation on partners and processes
   

What we're looking for
 

Required

• 2+ years in a role managing B2B partners or clients in a technical product: technical account management, partner operations, integration management, or technical customer success
• Technical literacy: you understand REST APIs and webhooks, can read logs and documentation
• Experience with payment systems or financial flows (transactions, reconciliation, refunds, payouts)
• Upper-Intermediate English or above — daily written and spoken work with international partners
• Autonomy in external communication: you run a partner relationship without needing every message reviewed internally
• Follow-through: you close issues rather than reporting that you've emailed someone
   

Nice to have

• Background in EV charging, energy, IoT, or adjacent domains
• Familiarity with OCPP/OCPI
• Experience with Jira and Google Workspace administration
• Analytical skills: SQL or confident work with large data exports

What you get

• Direct ownership of a business area, not execution of someone else's decisions
• Direct access to the CEO, CTO and the product team — decisions get made fast
• Real product influence: the feature requests you bring from partners land on the roadmap
• A growing domain: EV infrastructure in Ukraine and new markets
• Market compensation
• Equity: we're setting up an ESOP for key roles, and this position is included. Specific terms are discussed at the final stage.

We are looking for an experienced Operations Delivery Manager who can introduce structure and predictability into operational delivery. You'll design and implement a scalable framework for managing tasks and projects across multiple operational teams, establish sprint-based execution, prioritization, and backlog management, and drive cross-functional delivery. This role is ideal for someone with hands-on experience implementing delivery methodologies in fast-paced environments who enjoys building processes, leading change, and continuously improving the way teams collaborate and execute.

HOW YOU WILL MAKE AN IMPACT

• Audit existing operational processes, team capacity, and resource allocation together with the Head of Operations.
• Design and implement a scalable delivery framework for operational teams, including sprint planning, backlog management, prioritization, roles, ceremonies, and delivery processes.
• Select, configure, and optimize tools such as Jira and Notion to support the delivery framework.
• Define resource requirements, identify capability gaps, and contribute to workforce planning.
• Present the proposed framework, implementation roadmap, timelines, and resource requirements to the Head of Operations.
• Adapt and roll out the framework across multiple operational departments, taking into account each team's specific workflows and needs.
• Train and support department Heads and Team Leads in adopting new ways of working.
• Facilitate sprint ceremonies, delivery planning, backlog refinement, reviews, retrospectives, and regular cross-functional syncs.
• Own and prioritize the cross-functional backlog in collaboration with the Head of Operations and department Heads.
• Coordinate cross-department dependencies and resolve delivery bottlenecks and priority conflicts.
• Support operational transformation initiatives, including CRM and communication platform migrations, AI implementation, and other process improvement projects.
• Establish documentation standards, including SOPs, knowledge bases, and process documentation as part of delivery implementation.
• Define and monitor delivery performance metrics such as sprint predictability, on-time delivery, backlog aging, workload variance, prioritization transparency, and unplanned work.
• Continuously analyze delivery performance and improve the framework based on data, feedback, and retrospective outcomes.
• Remain the long-term owner of the delivery framework, ensuring consistent execution and continuous improvement across the organization.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2–3+ years of experience as an Operations Manager, Delivery Manager, Process Manager, Project Manager, or similar
• Hands-on experience implementing or operating structured delivery frameworks (Agile, Scrum, Kanban, PMO, or proprietary methodologies)
• Experience in iGaming, FinTech, E-commerce, or other high-volume B2B/B2C operational environments
• Experience auditing operational processes and team capacity
• Proven experience implementing sprint-based delivery, backlog management, and prioritization frameworks
• Experience driving organizational change and gaining adoption across multiple teams
• Strong knowledge of Jira, Notion, and similar collaboration tools
• Upper-Intermediate English (B2+) or higher
• Strong systems thinking, stakeholder management, facilitation, and communication skills

NICE TO HAVE:

• Experience implementing AI solutions for customer support or operational automation
• Experience building delivery dashboards using Looker Studio, Power BI, or Tableau
• Agile, Scrum, or Kanban certifications
• Technical understanding of APIs, SaaS integrations, CRM systems, and AI tools

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

About us
 

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.  

Our global team of over 13,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.  

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.  

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed — while embracing every step of the journey.  

Be part of the future of iGaming with 13,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.  

ABOUT THE ROLE  

As a Delivery Manager, you will ensure smooth execution of technical deliveries by maintaining structure across tasks, builds, and milestones, while acting as a key coordination point between engineering, QA, and stakeholders. This is a hands-on role combining delivery coordination, build and deployment execution, and technical troubleshooting. You will work closely with teams to ensure builds are consistently delivered, tested, and available for review, while keeping communication clear and expectations aligned across all parties.  

WHAT YOU'LL BE DOING  

Delivery & Coordination  

• Maintain structure and visibility across ongoing deliverables, tasks, and milestones.   
• Track ownership and deadlines, follow up on progress, and ensure timely execution.   
• Participate in internal and external meetings to capture requirements, decisions, and action items.   
• Document outcomes of discussions to ensure clarity and continuity for the team.   
• Maintain clear visibility of delivery status, dependencies, and potential risks.   

• Support prioritization and coordination across teams without direct managerial authority.   

   

Technical Execution  

Work with existing tools and pipelines to:   

• Create and manage builds.   
• Deploy builds to target environments or devices.   
• Prepare builds for internal testing and stakeholder review.   
• Perform sanity checks, smoke testing, and basic validation of builds.   
• Distribute deliverables to stakeholders and collect feedback. 
• Troubleshoot build, deployment, or environment-related issues where possible.  

• Act as a practical technical support layer for delivery and release activities.   

   

Communication & Stakeholder Support  

• Serve as a point of contact for delivery updates and build availability.   
• Translate technical progress into clear, structured, and actionable updates.   
• Ensure alignment of expectations between technical teams and stakeholders.   

• Support transparent and consistent communication across all involved parties.

    

WHAT WE ASK OF YOU  

• Strong hands-on technical background (software, tools, or build systems relevant to the team).  
• Experience with build systems, deployment workflows, or CI/CD pipelines.  
• Ability to set up, run, and test builds independently.   
• Comfortable working with existing tools and adapting to new ones quickly .  
• Solid troubleshooting and problem-solving skills.  
• Professional proficient in spoken and written English (knowledge of English is required, as the company is international and it is necessary to communicate in English with foreign colleagues daily).  
• Excellent organization and task-tracking abilities .  
• Strong written and verbal communication skills.  
• Comfortable working across disciplines (engineering, QA, stakeholders)   
• High attention to detail and follow-through.  

• Proactive, self-driven, and reliable.   

   

NICE TO HAVE  

• Experience in game development, software delivery, or technical production roles.   
• Familiarity with Agile or iterative development workflows.  
• Previous experience acting as a bridge between technical teams and non-technical stakeholders.   

• Basic scripting or automation experience.  

   

WHAT WE OFFER IN EXCHANGE  

• Monthly salary from 3700 EUR to 5500 EUR gross/per month.  
• Health insurance from the first day of employment.  
• Paid parking next to the office as required.  
• On-site work model: 5 days from the office.  
• Opportunities for both professional growth and personal development.  
• Taking part in creating studios as part of an award-winning iGaming business.  
• Truly international experience and collaboration possibilities with impactful results. 

About the role

We are seeking an experienced Delivery Director to lead and scale our client delivery across automation and AI programmes. This is a senior role responsible for end-to-end client delivery oversight, client success, team leadership and ensuring our work delivers measurable business value. You will act as a trusted partner to senior client stakeholders, own programme governance, manage delivery risk, and help shape UAI Labs’ delivery standards, operating model, and growth trajectory.

Responsibilities

• Own end-to-end delivery across multiple client programmes, ensuring quality, value and outcomes
• Act as senior escalation point for delivery risks, dependencies and challenges
• Lead programme governance, planning and reporting across complex engagements
• Ensure AI solutions are delivered in accordance with Client’s governance, security, compliance, and ethical AI standards
• Partner with clients at senior leadership level to align delivery with strategic objectives and support Client’s with defining and tracking programme success metrics and business value realisation
• Oversee business cases, roadmaps and prioritisation of automation initiatives
• Manage and mentor business analysts and project teams
• Ensure consistent use of delivery standards, documentation and best practices
• Balance scope, timelines, budget and resource constraints across programmes
• Collaborate closely with technical leadership to align solution architecture design and technical delivery
• Support pre-sales, proposals and shaping of new engagements where required

• Continuously improve delivery frameworks, tooling and ways of working

   

Required Skills & Qualifications

• Bachelor’s degree (or higher academic qualification) in Business, Engineering, Information Systems or a related field
• 8+ years of experience in Management Consulting, Programme Management or Business Transformation roles
• Proven experience leading complex, multi-stream programmes or portfolios
• Strong background in client-facing delivery and senior stakeholder management
• Experience owning governance, financials, resourcing and delivery risk
• Ability to operate confidently with C-suite and executive stakeholders
• Strong commercial acumen and experience managing delivery budgets
• Excellent communication, leadership and decision-making skills
• Comfortable working in fast-paced, scaling environments

• Fluent in English, both spoken and written

   

Preferred Qualifications

• Experience delivering automation, digital transformation or AI programmes
• Exposure to operating models, process optimisation, or transformation initiatives as well as lean and six sigma frameworks
• Delivery experience running agile, waterfall or hybrid delivery methodologies
• Experience working in high-growth consultancies or scale-ups

• Familiarity with enterprise platforms such as ERP, CRM, ServiceNow or RPA tools

   

Who You Are

• A confident, calm leader who brings structure to complexity
• Commercially minded and outcomes-focused
• Comfortable making decisions and owning accountability
• Trusted by clients and respected by delivery teams
• Hands-on when needed, strategic when required
• Motivated by building teams, culture and scalable delivery models

About us

We're an official Odoo Global Partner based in London, delivering ERP implementation, support, and development services across manufacturing, logistics, financial services, and business services.

What we need

We're looking for a project manager/coordinator to join us on a part-time, contract basis, with room to grow into a larger role over time. This is about building out our project delivery capability more broadly, not a single fixed placement.

Responsibilities

• Track progress across multiple projects and keep stakeholders informed
• Identify and escalate risks or delays early, with clear reasoning
• Coordinate between internal teams and clients to keep delivery on schedule
• Maintain reporting and documentation to a consistent standard

What we're looking for

• Project management or coordination experience, ideally on ERP or software implementation projects
• Working knowledge of Odoo or a comparable ERP platform
• Understanding of organisational structure — how businesses actually run day to day
• Familiarity with a hybrid Agile/PRINCE2 delivery approach
• Early-to-mid career profile preferred; we provide structured mentoring and development rather than expecting someone fully independent from day one
   

What good looks like

• Disciplined, responsive communication
• Ownership of outcomes — flags clearly what's blocked and why, rather than deflecting
• Proactive rather than reactive; drives progress without waiting to be told
• Escalates issues early rather than letting them surface late
   

Arrangement

Contract, day-rate basis. Part-time to start, with scope to grow into a larger role as demand increases.

To apply

Please share relevant past project management/coordination experience — ideally including ERP or software implementation work — along with your day rate and availability.

Диригент Hardware, Embedded та складних інженерних систем 🛰⚡

📍 Локація: Київ (комфортний офіс)
🛰 Продукт: інноваційні Radar Systems / радіолокаційні системи
🛡 Формат: офіційне працевлаштування + гарантоване бронювання

Важливо: це НЕ software-only delivery роль

Ми шукаємо не Scrum Master, не PMO і не software-only Project/Delivery Manager.

Ця роль — для людини, яка вже працювала з hardware або hardware + software продуктами, розуміє специфіку R&D, embedded-розробки, інтеграції фізичних компонентів, тестування, валідації та запуску продукту у масштабування.

Тут потрібно вміти працювати не лише з roadmap чи Jira, а з реальними інженерними обмеженнями, ризиками hardware, залежностями між командами та delivery фізичного продукту.

Ми шукаємо Delivery Manager, який мислить як інтегратор повного циклу — людину, здатну провести продукт через весь шлях:

idea → discovery → prototype → MVP → validation → production readiness → scaling

і синхронізувати навколо цього hardware, software, embedded, RF та production-команди.

Що буде у зоні відповідальності

- Full-cycle Delivery

- Управління повним циклом delivery складного hardware-продукту: від збору вимог і discovery до готовності продукту до масштабування та передачі у виробництво.

- Оркестрація HW + SW + Embedded + RF

- Синхронізація міжфункціональних команд:

• hardware engineers
• embedded developers
• software engineers
• RF / radar engineers
• testing & validation teams
• production stakeholders

- Delivery orchestration & release management

- Планування delivery, управління залежностями, пріоритизація, release planning, demos, reviews, retrospectives, synchronization across streams.

- Risk & Change Management

- Побудова процесу управління ризиками та змінами — у hardware помилка коштує дорого, тому важливо бачити вузькі місця наперед.

- Quality & Predictability

- Інтеграція quality gates, KPI, delivery metrics, predictability metrics, взаємодія з testing / validation процесами.

- Product-to-engineering translation

- Переклад продуктової візії, фідбеку користувачів та бізнес-пріоритетів у зрозумілі технічні delivery-плани.

Наш ідеальний кандидат

Must-have (критично важливо)

• 5+ років досвіду у Delivery / Project / Program Management саме в hardware / embedded / R&D / industrial / engineering environments
• Практичний досвід роботи на стику:
  HW + SW + Embedded + testing / validation
• Розуміння різниці між:
  PDLC (Product Development Lifecycle) та
  SDLC (Software Development Lifecycle)
• Досвід delivery продуктів від:
  discovery → MVP → production readiness → scaling
• Досвід координації міжфункціональних інженерних команд
• Практичне використання Agile / Kanban / Lean як робочих інструментів, а не теорії
• Досвід роботи в міжнародному середовищі, крос-культурна комунікація
• Готовність до відряджень (у тому числі міжнародних)

Великий плюс

• MilTech / Defense / Radar / RF domain
• Embedded systems, telecom hardware, avionics, robotics, IoT, industrial engineering
• Технічна освіта (радіоелектроніка, радіолокація, embedded, hardware, електроніка)
• Досвід побудови delivery-процесів або систем прогнозування delivery performance

Кого ця роль, на жаль, не match’ить

• Software-only Project / Delivery Managers
• Scrum Masters без hardware / embedded domain
• PMO / Agile Coaches без R&D delivery experience
• Delivery experience лише у web/mobile/SaaS/enterprise software

Що пропонує компанія

🛡 Надійний тил: Офіційне працевлаштування + гарантоване бронювання.

🏢 Комфортний офіс у Києві
Робота поруч із сильною інженерною командою.

🚀 Реальний вплив
Ви будете працювати над фізичним продуктом, який можна побачити, протестувати й масштабувати — а не лише над тасками у Jira.

🤝 Сильне експертне середовище
Топові інженери, hardware thinking, мінімум бюрократії, максимум відповідальності та швидкості.

Якщо вам близька ідея синхронізувати hardware + embedded + software у складних технологічних продуктах і драйвити delivery того, що реально працює в полі — будемо раді знайомству 🚀

Ми будуємо цифрові сервіси, якими щодня користуються мільйони українців — і робимо це швидко, злагоджено та з фокусом на якість. Наша delivery-команда — це міст між бізнесом, продуктом, розробкою та партнерами, що перетворює амбітні ідеї на реальний функціонал у застосунку Дія.

Наші цінності:
Ми віримо в інакШОмислення, що формує майбутнє та відкриває шлях до постійного розвитку. Клієнтоцентричність для нас — не просто підхід, а щоденна практика розуміння й перевершення очікувань людей, для яких ми працюємо. Ми діємо в культурі кооперації та відкритості, де чесність і доброчесність є незмінними орієнтирами. А наша наполегливість дозволяє долати складні виклики та досягати амбітних цілей разом.

Ваша основна місія:
Delivery Manager у команді Дія — це людина, яка забезпечує своєчасну та якісну доставку функціоналу від старту проєкту до виходу в продакшн. Ви координуєте внутрішні та зовнішні команди розробки, усуваєте блокери та тримаєте під контролем усі залежності між стейкхолдерами. Ваша робота безпосередньо впливає на те, скільки якісних сервісів отримають мільйони громадян України у своєму смартфоні.

У фокусі роботи:
– планування та координація реалізації партнерських і внутрішніх сервісів від старту до продакшну;
– управління кількома проєктами одночасно з контролем термінів, залежностей і домовленостей між командами;
– організація та супровід онбордингу зовнішніх команд, контроль готовності середовищ, доступів і технічної документації;
– менеджмент проходження функціоналу через етапи Sandbox – Code Review – Stage – Production;
– виявлення блокерів та організація їх оперативного усунення;
– проведення регулярних статус-зустрічей із партнерами та підготовка звітності для внутрішніх стейкхолдерів;
– координація релізного процесу та контроль готовності до релізів.

Від вас очікуємо:
– вища освіта;
– 3+ роки досвіду в Project Management або Delivery Management в ІТ;
– готовність працювати в офісі протягом випробувального терміну з подальшим гібридним форматом;
– досвід управління ІТ-проєктами за Agile-підходами та розуміння SDLC;
– досвід координації роботи кількох команд одночасно та взаємодії з великою кількістю стейкхолдерів;
– розуміння процесів мобільної розробки (iOS, Android) та базове розуміння архітектури сучасних веб- і мобільних систем;
– впевнена робота з Jira та Confluence;
– розвинені навички ризик-менеджменту, планування та вирішення конфліктів.

Буде плюсом:
– досвід роботи з mobile-продуктами у продуктових компаніях;
– сертифікації PMP, PSM, CSM, AgilePM або аналогічні;
– знання англійської мови на рівні B2+ і вище.

Ми шукаємо талант, який:
– діє проактивно — шукає рішення і залучає експертів, а не просто ескалює проблему далі;
– вміє працювати з конфліктами в команді, а не уникати їх, знаходячи конструктивний вихід;
– сміливо визнає власні помилки, робить ретроспективу і виправляє курс — без перекладання відповідальності на команду;
– тримає в голові десятки залежностей і стейкхолдерів, не втрачаючи фокусу на кінцевому результаті. 

Ми пропонуємо:
– можливість впливати на продукт, яким користуються мільйони українців щодня;
– роботу на стику бізнесу, продукту, дизайну та розробки в одній з найбільших цифрових екосистем країни;
– динамічне середовище з реальною відповідальністю та простором для самостійних рішень;
– команду професіоналів, де цінують проактивність, відкритість і здатність вчитися на помилках;
– офіс з генератором та безперебійним інтернетом;
– бронювання працівників за умови актуального військового обліку.

Готові до виклику?
Ми шукаємо не просто менеджера процесів — ми шукаємо людину, яка бере на себе відповідальність за результат і не зупиняється перед складними викликами. Якщо ви готові доставляти якісні продукти для мільйонів українців і будувати цифрову державу разом з нами — чекаємо на вас у команді "Дія".

Що за компанія Workhold.AI — AI Product Studio. Будуємо власні продукти і виводимо їх на ринок самі. Стадія: post-seed, $2.25M залучено Портфель: Holdra.ai (AI Invest Agent, крипто/фінтех), Getworknet.ai, ViralDrop, Uboros (MarTech / AI SaaS) Ринок: США та Західна Європа Команда швидко масштабується, і саме тому нам потрібен порядок у процесах, а не ще один хаос.

Що ти отримуєш Повний мандат на back-office. Рекрутинг, доступи, системи, документообіг, контроль фінансів — усе це твоя зона. Прямий контакт з CEO. Ти працюєш поруч із засновником і бачиш, як влаштована компанія зсередини. Простір будувати. Регламенти, шаблони, реєстри, флоу — багато чого ще не існує, і це твоє поле для системної роботи.

Зони відповідальності

Recruitment

• Публікація вакансій, первинний скринінг, контроль строків по етапах.
• Збір і ведення даних по кандидатах, база і статуси в порядку.
• Підготовка і написання оферів, ведення підписання, онбординг чек-листи, доведення кандидата до виходу.
• Підтримка шаблонів листів і стандартів описів вакансій.

Дисципліна процесів

• Follow-ups, прозорість, відповідальність, ніщо не губиться.

Системи, доступи, IT

• Контроль ключових систем компанії за регулярним циклом: Hurma, Google Drive, Google Workspace, OpenRouter, OpenAI, Claude та інші сервіси.
• Ведення листів онбордингу і оффбордингу, доведення кожного чек-листа до кінця.

Контроль фінансів

• Нагляд за роботою Fin Manager: звітність вчасно, платежі через флоу, баланси й інвойси в порядку.
• Ескалація фінансових ризиків і розбіжностей на CEO.

Legal і документообіг

• Шаблони договорів, NDA, SOW, базовий документообіг з клієнтами і підрядниками.
• Контроль підписань, зберігання, реєстр договорів, строки, продовження.

Внутрішні системи

• Ведення і підтримка роботи HR.
• Telegram-бот expenses: підтримка і коректність роботи.
• Можливі майбутні задачі і системи по мірі появи.

Компенсація Фікс: 1500 USDT/міс. Прямий репортинг CEO, робота поруч із засновником.

Must-have:

• Системність, акуратність, любов до порядку і регламентів без бюрократії.
• Сильний follow-up: доводиш до результату, нагадуєш, фіксуєш, контролюєш.
• Впевнена робота з таблицями, документами, шаблонами, реєстрами.
• Досвід у back-office, операційці, HR-адміністративці або BA-ролі.
• Дискретність і надійність у роботі з доступами і документами.
• Комунікація коротко, ясно, по суті, з фіксацією рішень.
• Англійська від B2.

Плюс:

• Досвід у продуктовій студії або стартапі на ранній стадії.
• Розуміння фінансових процесів (інвойси, платежі, звітність).
• Робота з AI-інструментами в щоденних задачах.
• Досвід побудови процесів і регламентів з нуля.

Не підійдеш, якщо:

• Потрібні готові процеси, щоб почати, а будувати самому некомфортно.
• Губиш деталі і не любиш доводити до кінця.
• Хаос у документах і доступах для тебе норма.
• Не готовий тримати відповідальність за порядок у грошах, доступах і людях.