Jobs Delivery Manager

Modern Expo is a leading international company specializing in the design and manufacture of retail and logistics solutions including software, hardware, consultancy, and deployment services.

With over 25 years of experience, we’ve grown into one of the largest retail equipment suppliers in Europe and a top global producer of parcel lockers. Our product portfolio includes parcel lockers, self-service vending machines, self checkout counters, shelving systems, refrigeration units, etc.

With headquarters in Ukraine and production facilities in Lutsk and Lublin, we support clients in 70+ countries across Europe, the Middle East, Africa, and Asia — and we’re continuing to grow globally.

The Head of Project Management will lead Modern Expo’s Out of Home Solutions Business Unit by developing and executing strategies that enhance project delivery, foster cross-department collaboration, and align with long-term organizational goals. This role is instrumental in scaling the organization’s capabilities across its diverse portfolio and international operations.

What you’ll be working on:

• Lead project teams in delivering strategic objectives aligned with Modern Expo’s OOH Solutions portfolio.
• Foster a collaborative environment among the company’s departments and international offices.
• Drive innovation in product and service delivery through continuous feedback loops and workshops with teams (retrospective, pyramid principle training, working backwards etc.).
• Ensure that all projects adhere to budget, timeline, and quality benchmarks.

Preferred requirements for this role:

• Minimum of 4 years of experience in leading complex projects within production, software deployment, R&D industries (experience in logistics or related industries will be a benefit).
• Strong background in project management with certifications such as PMP or Prince2 being a must.
• Strong understanding of hardware production and software solutions, and their integration into customers projects deployment.
• Exceptional communication and leadership skills to manage cross-functional teams.
• Experience working in multicultural environments and managing international teams.
• Willingness to drive continuous learning and quality of communications within Modern Expo.
• С1 English proficiency (both written and spoken).
• Availability to be based in Lutsk — Modern Expo’s Headquarters

• Pyramid principle and Working Backwards practical experience being an advantage.

   

Why work with us?

• Competitive salary and bonus system.
• Dedicated training budget for certified development programs and industry-recognized qualifications — investing in your long-term career growth.
• Daily collaboration with some of the most respected leaders in the global parcel locker and logistics space — learn from the best while shaping the future.
• Truly international exposure—with clients across Europe, ME and Australia, no two days are the same, and there’s zero risk of boredom.
• Fast-paced growth environment — be part of a business scaling 20-50% year over year, with the energy and ambition of a scale-up backed by the stability of an established enterprise.
• Collaborative and innovation-driven culture, where new ideas are encouraged and cross-functional teamwork fuels continuous progress.

Make a global impact by developing products that directly influence how millions of people receive goods daily.

We are looking for an experienced Delivery Director to lead and elevate the delivery function across all client projects. This role is critical for ensuring consistent delivery excellence, maintaining high client satisfaction, and driving operational maturity within the company. You will oversee Delivery Managers and Project Managers, uphold best practices, manage escalations, and collaborate closely with C-level leadership.

Responsibilities:
• Ensure Delivery Quality: Own and maintain high delivery standards across all projects in the company;
• Lead & Support Delivery Managers / PMs: Coordinate and mentor DMs and PMs, ensuring they follow best practices and have the support needed to execute effectively;
• Project Health Management: Review and analyze project health reports, ensure accuracy and timeliness of project metrics, and provide actionable guidance;
• Escalation Point: Act as the primary escalation point for clients in complex or non-standard situations; ensure issues are resolved proactively and professionally;
• Risk Management: Identify delivery and operational risks across the portfolio and propose mitigation strategies;
• Client Satisfaction Monitoring: Track and improve customer satisfaction scores; drive initiatives that strengthen long-term partnerships;
• Performance & People Management: Cooperate with Resource Manager by providing your input into performance reviews, salary reviews, and hiring decisions for delivery roles; support talent development;
• Reporting: Prepare and present delivery performance reports and insights to C-level leadership.

Requirements:
• 6+ years in software delivery management, including experience in the Delivery Manager/Delivery Director role;
• Technical competence to challenge estimates, participate in technical discussions, and validate solution feasibility. Previous experience as a software developer is very desirable;
• Proven success in managing multiple parallel software projects within an outsourcing environment.
• Strong understanding of delivery governance, SDLC, estimation, risk management, and resource planning; 
• Experience building and optimizing delivery processes and best practices;
• Strong leadership, mentoring, and conflict-resolution abilities;
• Ability to work with C-level stakeholders and provide data-driven insights;
• Upper-Intermediate or higher English level.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Screening Interview ➡️ Technical Interview ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

We are looking for a highly organized and detail-oriented Delivery Operations Manager to join our team. This role plays a key part in supporting delivery excellence and financial performance across multiple client accounts. You will play a key operational role within the delivery unit — ensuring efficient resource utilization, clean financial operations, and timely, high-quality reporting. 
 

Key responsibilities 

• Partner with teams and delivery leadership across the unit to ensure smooth operations and data accuracy. 
• Plan and monitor resource utilization based on contracts; proactively allocate available resources to billable roles. 
• Develop, update, and track contracts using SAP. 
• Manage and track client project portfolios — including budgeting, forecasting, and resource planning. 
• Prepare and distribute weekly/monthly reports for internal and client-facing purposes; manage client approval workflows. 
• Identify and resolve gaps in time tracking and billing processes to ensure high-quality data. 
• Provide operational support to help delivery leadership stay aligned with delivery and financial goals. 
• Support monthly financial closure routines and assist managers with related processes and issue resolution. 
• Respond to client inquiries and resolve billing issues promptly and professionally. 
• Create and maintain operational spreadsheets and dashboards to support data-driven decision-making. 
• Maintain consistent communication with stakeholders regarding budget status and delivery health. 
   

Requirements 

• Upper-Intermediate English (written and spoken) 
• 3+ years of experience in operational management, analytics, or delivery support roles 
• Experience in IT Outsoursing companies 
• Experience with Time & Materials, Fixed Price, and Retainer SOW
• Degree in Finance, Economics, or a related field is a plus 
• Strong knowledge of Microsoft Office, especially Excel (pivot tables, data analysis, etc.) 
• Strong coordination, organizational, and problem-solving skills 
• Excellent attention to detail and an analytical mindset 
• Ability to work with multiple teams and stakeholders simultaneously 
• Systems thinking — ability to navigate between portfolio, project, and team-level processes 
• Understanding of business communication and professional ethics 

What we offer 

• Paid training programs and English/Spanish language courses; 
• Medical insurance, sports program compensation, pet care and other benefits compensation program, which can be selected by each employee according to personal preferences; 
• Comfortable working hours; 
• Awesome team events and a wide variety of knowledge sharing opportunities. 

Responsibilities:
 

1. Warehouse Operations Control
   • Daily monitoring and accounting of warehouse inventory movements (receipts, write-offs, transfers, returns).
   • Working with internal spreadsheets and inventory systems (e.g., Google Sheets).
   • Timely updates of stock levels.
2. Inventory and Auditing
   • Conducting regular stock reconciliations: daily, weekly, monthly, and upon request.
   • Participation in scheduled and unscheduled inventory counts.
   • Identifying discrepancies between physical and system data, analyzing root causes, and proposing corrective actions.
   • Ensuring accurate warehouse data in Power BI: data preparation and verification, communication with analysts as needed.
3. Logistics and Shipment Management
   • Organizing and monitoring Amazon FBA shipments:
   • Preparing FBA shipments.
   • Ensuring packaging compliance with Amazon requirements (dimensions, weight, labeling).
   • Timely tracking of shipping and delivery timelines.
   • Managing Shopify and FBM (Fulfilled by Merchant) order shipments:
   • Overseeing packaging and order processing deadlines.
   • Coordinating local deliveries.
4. Procurement Planning
   • Analyzing current inventory and sales forecasts.
   • Determining stock replenishment needs for each SKU.
   • Creating purchase orders considering MOQs, lead times, and current stock.
   • Preparing procurement plans in quantity and value, coordinating them with the finance department.
5. Vendor Sourcing and Coordination
   • Assisting in searching for and selecting new suppliers, logistics partners, and service providers (including 3PL, packaging companies, etc.) primarily in the U.S.
   • Collecting and analyzing commercial proposals.
   • Supporting communication with new vendors during onboarding and the start of cooperation.
    

Requirements:

1. Working in the U.S. time zone
   Full-time schedule aligned with the U.S. market:
   8 AM – 5 PM EST
2. English B2+ level, sufficient for conducting calls
3. Google Sheets / Excel – advanced level: formulas, filters, pivot tables, conditional formatting, VLOOKUP/XLOOKUP
4. Preferably experience working in a warehouse and/or experience as an Operations Coordinator (inventory management, stock control, shipments)

We’re looking for a Senior Delivery Manager to join us on a maternity cover contract (6–9 months) and take full ownership of delivery excellence across multiple engineering teams and external vendors in a fast-moving scale-up environment.

You will act as the central orchestrator of our delivery engine — driving cross-team alignment, owning Scrum implementation, elevating delivery predictability, improving execution cadence, and enabling engineering teams to move from dependency-driven to fully self-sufficient.

This is a high-impact, hands-on role with full ownership and autonomy, covering a critical period of growth and execution for the company.

The role combines Project Management, Delivery Leadership, Scrum Mastery, and cross-department coordination. You’ll collaborate with Engineering, Data, QA, GTM, Product, Customer Success, and multiple external development partners.

If you thrive in complexity, love enabling teams, and enjoy building scalable processes — you’ll love this role.

Teams You Will Lead & Coordinate

You will oversee delivery across:

• Data Team – 4 people + Team Lead
• Full Stack Team – 5 people + Team Lead
• QA Team – 2 people
• GTM Team – 3 people
• 5+ External Vendor Teams (each with their own PM)

You are the delivery owner ensuring alignment, dependency clarity, on-time execution, quality, and roadmap delivery.

What You’ll Do (Key Responsibilities)

Delivery & Execution

• Own delivery across all internal and external engineering teams
• Maintain and communicate a clear 90-day delivery plan
• Monitor blockers, risks, and cross-team dependencies
• Track budgets, vendor performance, and team utilization
• Ensure roadmap execution happens on time and with high quality

Project Management

• Manage multiple projects in parallel:
  • SaaS features, integrations, data pipelines, tracking, internal tools, automation, platform modernization
• Translate requirements into actionable work items
• Ensure backlog readiness for the next 3 sprints across all teams

Scrum Mastery & Process Leadership

• Lead all core Scrum ceremonies
• Enforce and elevate Scrum practices across engineering
• Coach teams toward independence, predictability, and velocity improvement
• Drive continuous improvement and process maturity

Cross-Department Collaboration

• Work closely with CS, Sales, Product, GTM, and Engineering
• Align business priorities with delivery timelines
• Facilitate communication across departments

Vendor Management

• Manage outsourced development teams, integrators, data & infra vendors
• Ensure vendors deliver against KPIs, scope, and timelines
• Own communication and coordination of external partners

Business Analysis

• Support Product with writing specifications
• Clarify requirements and maintain documentation in Jira & Confluence

Frameworks

• Scrum, OKRs, specification-driven development
• SAFe exposure is a plus

Who You Are (Must-Have Requirements)

Experience & Background

• 5–7+ years in Project Management / Delivery roles in tech
• Experience leading multiple engineering teams simultaneously
• Strong background working with external dev vendors
• Experience in data-driven engineering environments

Technical Acumen

• Mid-level technical understanding:
  • Can read and interpret API documentation
  • Understands cloud concepts (AWS / GCP)
  • Understands high-level architecture and data pipelines
  • Can challenge estimates and discuss technical constraints
• Coding not required — but strong technical confidence is essential

Methodology Mastery

• Deep understanding of Scrum and agile delivery
• Experience implementing or maturing agile processes
• Strong team coaching skills

Soft Skills

• High ownership and proactive mindset
• Exceptional communication & stakeholder management
• Ability to create structure in unstructured environments
• Strong negotiation & conflict-resolution skills
• Comfortable working cross-functionally across Engineering, GTM, Product, Sales, and CS

Nice to Have

• Experience in B2C marketing tech
• Background in product analytics or tracking
• Exposure to SAFe / scaled agile environments
• Previous experience in scale-ups or fast-growth companies

Success in This Role Means

Within 3 Months

• Healthy, prioritized backlog for the next 3 sprints
• Improved delivery predictability across engineering
• Clear and smooth cross-team communication
• Visible improvements in velocity and defect reduction
• Fully aligned 90-day roadmap

Within 6–9 Months (Contract Period)

• Stable, predictable delivery environment
• Consistent on-time roadmap execution
• Mature Scrum culture and increased team self-sufficiency
• Achieved OKRs related to delivery and operational excellence
• Well-documented, scalable delivery processes ready for handover

About Us

Tie is a fast-growing, venture-backed identity & data enrichment platform helping brands turn anonymous website visitors into real, actionable customer profiles — including demographics, emails, advertising IDs, and behavioral insights.

Founded in 2021, Tie now supports 300+ active clients and processes billions of identity data points across e-commerce and digital-first companies.

Our mission is to make customer identity accessible, accurate, and real-time, enabling smarter personalization and better marketing outcomes.

What We Offer

• 4 weeks of paid vacation per year (flexible scheduling)
• Unlimited sick leave — we trust your judgment and care about your health
• US Bank Holidays off (American calendar)
• Remote-first culture and flexible working hours
• Flat structure, no micromanagement, and full ownership
• Opportunity to make a real impact during a critical growth phase

Interview Process

1. Recruitment Screening Call
2. Technical & Soft Skills Interview (Head of Delivery, English)
3. Final Culture Fit Interview (COO & CTO, English)

Why Join Us?

• High-impact delivery leadership role during a critical period
• Real ownership and autonomy
• Opportunity to shape delivery across the entire engineering organization
• Exposure to SaaS, data, integrations, automation, and platform work
• Collaboration with global teams and vendors
• A strong product with real scale and momentum

Responsibilities

• Own end-to-end solution delivery on the assigned account(s)
• Assure governance of processes in delivery management and production as per selected delivery model
• For the top management and client - act as a single point of responsibility over any delivery-related matters, including escalations, upsells, ramp-downs, etc
• Take responsibility for resources needed for delivery - assure sound skills and seniority staffing according to the delivery roadmap
• Accountable for the technical leadership regarding the delivery. Ensure a sound and future-proof architecture is planned and the implementation meets the technical quality standards
• Coordinate between multiple disciplines and stakeholders
• Establish and manage long-term partnerships with the client(s). Address clients’ issues, identify and manage engagement risks
• Coordinate the preparation of client proposals and statements of work
• Ensure that projects are delivered in line with EPAM processes and methodologies;
• Make sure that the client executes their responsibilities on the engagements
• Build up delivery plan along with estimations on timeframes, quality and quantity of resources required to successfully deliver projects
• Establish a strategy of continuous delivery risk management that enables proactive decisions and actions throughout the delivery life cycle
• Support sales activities: participate in the bid process, and provide technical and management expertise to win bids
• Ensure EPAM delivery standards while bringing to life the best products for our clients
• Manage your team via KPIs around delivery, local Data Practice growth and technology proficiency

Requirements

• Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence, LLM
• Knowledge of corresponding technological solutions and industry best practices
• Good understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption)
• Familiar with multiple Data & Analytics technology stacks
• Aware of various Data & Analytics tools and techniques (e.g. Python, data mining, predictive analytics, machine learning, data modeling, etc.)
• Experience with data visualization, aware of various tools and technologies
• Understanding of data-related security challenges
• Experience with one or more leading cloud providers (AWS/Azure/GCP); leading role in on-prem to cloud migration projects
• Experience executing from ground-up solutions
• A thorough understanding of how to plan, resource, and deliver large-scale technical projects
• Knowledge of software development/Product lifecycle methodologies (Scrum, Kanban, etc.)
• High degree of comfort to present both to large and small audiences
• Ability to manage multiple tasks and projects in a fast-moving environment
• Excellent interpersonal skills, and ability to work with diverse personality types
• Excellent business communication skills
• Fluency in English with a proficiency level of B2 or higher

About the role

We’re looking for a reliable and thoughtful Project / Delivery Manager to join UXRS. Reliable means: you take ownership of your words, your time, and your commitments. Thoughtful means: you’re able to bring clarity where things are unclear, think in systems (not just tasks), and communicate like a human.

It’s a delivery ownership role inside a boutique UX/UI studio working with clients from the US, Europe and Australia. You’ll work closely with the Founder/Team Lead to help us build a delivery system that’s predictable, calm and ready to scale.

Core Responsibilities

🔹 Client communication and status updates
🔹 Scope and deadline management (especially Fixed Price projects)
🔹 Building and maintaining a clean project backlog
🔹 Turning messy input into clear, actionable tasks
🔹 Tracking progress and blockers on a daily basis
🔹 Balancing team load across client and internal work
🔹 Maintaining structure in task manager and project documentation
🔹 Ensuring projects are easy to understand, follow, and revisit

Professional skills & mindset

🔸 Strong ownership and accountability
🔸 Clear written and verbal communication
🔸 Ability to work with incomplete or changing information
🔸 Systems thinking (seeing the whole picture, not just tasks)
🔸 Ability to spot risks early and escalate them clearly
🔸 Calm, respectful communication style

What you will NOT do

♦️ Make UX/UI or design decisions
♦️ Judge visuals, layouts, or design quality
♦️ Lead creative direction or art decisions
♦️ Micromanage designers
♦️ Promise deadlines or scope changes on your own

Nice to have (not mandatory)

▫️ Experience working with design or product teams
▫️ Experience communicating directly with clients
▫️ Understanding of product development or digital projects
▫️ Legal ability to work as a contractor (preferred, not required)

Work format & growth

▫️ Part-time to start
▫️ Flexible schedule
▫️ Fully remote
▫️ Clear path to full-time if collaboration works well
▫️ Growth based on trust, results, and ownership

What we offer

▫️ Work on real products and real client projects
▫️ Small, focused team with visible impact
▫️ Calm, zero-bullshit communication culture
▫️ Freedom of action no micromanagement
▫️ Support from the Founder/Team Lead
▫️ Opportunity to grow into a senior delivery role

Instructions

Please send:

1. Your CV
2. A short motivation letter 
3. Answers on questions 
   1. Case #1
      You’re running a fixed-price UX/UI project. The client starts calculating the cost as “weeks × rate” and questions the value of early exploratory work. They also take several days to provide feedback, which delays the timeline, but still expect the project to stay within the original timeframe and price.
      1. Question, how would you:
         1. Reframe the project back to fixed-price/value-based logic,
         2. Set clear feedback expectations, and
         3. Protect the timeline without escalating conflict?
   2. Case #2
      You join a fixed-price project 4 months after start. Discovery was delayed by the client. The team worked in parallel on future milestones to avoid idle time. Only the first milestones are paid. Several deliverables are done, but not formally accepted. The client says: “We can’t commit to feedback dates, approvals depend on stakeholders, and payments only happen after formal acceptance.”
      1. Question, What would you do from this point forward to:
         1. stop further financial risk,
         2. unblock the next payment, and
         3. make sure the project does not continue under open-ended timelines?

You can use any language you’re comfortable with. If you use AI tools (including ChatGPT), please make it obvious. If we feel there’s a potential fit, we’ll reach out with next steps.

Interview stages

▶️ Initial screening → Practical discussion / case → Trial period (part-time) → Full-time offer (if aligned)

We are looking for Operation/ Technical Specialist for Automating Mass Website Creation. 

About the role

We are looking for a strong operation/technical specialist to design and build a scalable system for mass website production. Our goal is to automate the creation of ~3,000 websites per month, taking into account SEO requirements and various customization nuances.

This is not a manual website-building role. We are looking for someone who can think in terms of systems, pipelines, and internal products, and take ownership of the entire automation flow.

Responsibilities

• Design and implement an automated workflow for mass website creation
• Build or adapt internal tools/scripts/services to support large-scale site generation
• Develop and manage a templating system (including generation of new templates when needed)
• Integrate SEO requirements into the automation flow
• Optimize performance, scalability, and reliability of the system
• Proactively propose technical solutions and improvements
• Document the architecture and workflows clearly

Requirements

• Strong technical background (backend, automation, or full-stack)
• Experience with automation, scripting, or building internal tools
• Understanding of templating systems and content generation at scale
• Ability to design scalable, maintainable systems
• Experience working with APIs, databases, and deployment pipelines
• Solid problem-solving skills and ownership mindset
• English proficiency sufficient for technical communication

Nice to have

• Experience with SEO-driven projects
• Experience with mass content or website generation
• Product-oriented mindset (thinking beyond just implementation)
• Experience building tools for non-technical users

What we offer

• Challenging technical problem with real scale
• High level of autonomy and ownership
• Opportunity to build an internal product from scratch
• Direct impact on business growth
• Flexible work format

We are looking for an experienced VP of Delivery to own, scale, and stabilize our fintech delivery organization. This role carries full accountability for delivery feasibility, portfolio economics, predictability, and long-term delivery excellence across all client engagements. You will be the final authority on delivery decisions, leading complex portfolios in a regulated fintech environment and representing the company in critical escalations and strategic client discussions.

Details:

Grade: Senior / Lead

Deadline: February 6, 2026

Work Format: Full time B2B Contract 

Location: Remote or office

Location: Candidates located outside Ukraine or with the ability to cross the border

Business Trips: Yes (London, Budapest)

English: Fluent 

Department Structure: 

• 2 Program Managers
• 3+ Project Managers
• Portfolio Managers reporting into the VP of Delivery

Key Responsibilities

• Manage, mentor, and scale the Portfolio & Program Management function (Portfolio Managers, Program Managers, Project Managers). 
• Ensure consistent delivery standards and best practices across engagements.
• Take full responsibility for portfolio P&L: gross margin, utilization strategy, staffing mix, ramp-up curves, and bench cost control.
• Maintain real-time visibility into delivery health: costs, burn rate, scope elasticity, staffing risks, and delivery predictability. Proactively intervene in at-risk projects.
• Act as the ultimate decision-maker for complex, high-risk, or non-standard delivery situations. Lead resolution strategies while protecting contractual, financial, and reputational interests.
• Establish and enforce delivery governance frameworks, risk identification processes, mitigation strategies, and accountability models across the portfolio.
• Prepare and present delivery performance reports, insights, and corrective actions during MBRs and executive-level reviews.

Required Professional Skills

• 5+ years of experience in software delivery within IT outsourcing
• 2+ years in executive delivery roles (Head of Delivery, Director of Delivery, VP of Delivery, or equivalent)
• Proven ownership of multi-project delivery portfolios
• Strong technical competence to:
• Challenge delivery estimates
• Participate in technical discussions
• Validate solution feasibility
• Deep understanding of: SDLC & delivery governance
• Estimation & capacity planning
• Risk & resource management
• Experience building: Accountability frameworks
• Performance standards
• Succession and leadership pipelines
• Strong background in fintech delivery, including: PSPs, KYC/AML
• Card issuing platforms
• Core banking systems
• Compliance-heavy or regulated environments
• English level: C1 or higher

Nice to Have

• Experience scaling delivery organizations across multiple geographies
• Strong financial and margin optimization mindset
• Experience working with enterprise or regulated financial clients

Your role will encompass a range of responsibilities; the main one is the delivery of projects at all life cycles.

You will work closely with developers, designers, QAs, and clients.

About you

A minimum of 3+ years of professional experience as a Project / Delivery Manager, especially with iOS, Android, and Web Apps in Outsource companies. 
*Respect yours and our time. Don't apply without experience above.
 

Experience in teams of 3-10 people.

Product management.
Project management.

Understanding of UX patterns of web and mobile apps.

Strong understanding of the project development life cycle.

Understanding of Agile/Scrum.

Level of English — intermediate+.

Responsibilities
 

Review a client's request > Find the best solution > Transfer to the designer and developers.

Collaborate with the design/development team and customers.

Conduct research: UX, products, tools (3rd parties); Analyze competitors and find the lean solution for projects.

Set up and lead daily/weekly meetings.

Be responsible for the result.

Create user stories and keep project documentation updated.

Ability to promote to CDO and receive stock options.

What we offer

Health Insurance.
GYM.
English classes.
22 days off and 12 sick days.
Paid national holidays.

Teambuilding twice per year.

Welcome box.

Please send your CV.

About Us

We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.

We Are Looking For

We are looking for an Operations Manager in the Delivery Department — someone who will ensure smooth operational workflows, infrastructure stability, and high service quality. You will support technical processes, manage resources, work closely with providers, and maintain the operational backbone that powers our AI Voice technology.

About You

You’re detail-oriented, highly responsible, and comfortable working in a fast-paced environment. You enjoy structured processes, learn quickly, and are not intimidated by technical tasks. You stay organized under pressure and can make decisions with confidence. Reliability, self-management, and precision define your workflow.

What Awaits You

A results-driven team, high operational velocity, no bureaucracy, and an opportunity to influence how our internal infrastructure evolves. You will have a clearly defined scope, transparent processes, and room for professional growth. We value initiative and appreciate people who propose improvements, not just execute tasks.

Requirements

• Strong attention to detail and high sense of responsibility
• Ability to work under deadlines and manage a high task volume
• Fast learning ability and structured thinking
• Basic documentation and reporting skills
• Strong teamwork and communication abilities
• Technical aptitude is a plus

Nice to Have

• Experience with Jira / YouTrack / Monday
• Experience working with VoIP or SMS providers
• Understanding of performance marketing workflows
• Experience with payment infrastructures (including crypto accounts)
• English proficiency

🐾 About The Company

Beloved Pets Inc. is an international e-commerce company headquartered in the United States, with operations across Canada, the UK, and Asia. We develop and manage our own pet care brands, selling primarily through Amazon, Walmart, and other online platforms.

🎯 Role Overview

We are looking for an experienced Logistics & Supply Chain Manager who will take full ownership of inventory flows, international logistics, and operational coordination across multiple regions.

This role requires a hands-on, responsible professional with strong import/export experience, confidence working with automation and document management systems, and the ability to manage and coordinate a small team.

Your goals will be: minimizing out-of-stock situations, reducing logistics costs per unit of goods, and ensuring 100% accuracy of customs documentation.

Employment type: full-time

Salary: $2000-2500

✅ What We Expect From You

• 3–5+ years experience in logistics / supply chain / operations in e-commerce or near e-commerce industries.

• Proven experience with international logistics, including import from China and export to the USA.

• Experience working with automation systems and digital document workflows.

• Experience with inventory planning software (e.g., Inventory Planner, Forecastly) or ERP systems (NetSuite, Odoo).

• Previous team management or coordination experience. 

• Ability to clearly set tasks and describe processes in Notion/Slack.

• Strong attention to detail, ability to manage multiple moving parts and work independently.

• English (B2+) for communication with suppliers and other specialists.

🧩 Key Responsibilities

• Manage inventory movement and stock levels, ensuring product availability and quick response to shortages.

• Coordinate imports from China and exports to the USA, including communication with brokers and logistics partners.

• Control internal and external shipments, ensuring accuracy, timeliness, and correct documentation.

• Support shipments to third-party sales channels beyond Amazon and Walmart.

• Manage claims with carriers and warehouses in case of damage or loss of cargo.

• Checking and reconciling invoices from logistics providers, optimizing and reducing transportation, freight and storage costs. 

• Work with automation and document management systems (WebEDI, Google Sheets, etc.), identify data discrepancies, and resolve issues at first level.

• Manage and coordinate a small logistics team (2+ people).

• Ensure compliance with customs, legal, and operational requirements.

⭐ Nice to Have

• Experience working with Amazon logistics or FBA.

• Experience with WebEDI or similar EDI systems.

• Understanding of multi-channel fulfillment (Amazon, Walmart, third-party platforms).

💼What We Offer

• Fully remote position.

• Flexible schedule with the main working hours from 10:00 to 16:00 CET (UTC+1).

• 2 weeks paid vacation after one year of employment.

• Work with a growing global pet care brand in the U.S. & Canadian markets.

• Supportive, ambitious, and collaborative team.

• Real opportunities for growth in a results-driven environment.

📩 If you are a hands-on logistics professional who is ready to take full ownership of inventory and supply chain operations in an international e-commerce business — we’d love to hear from you!

About the Role
At Scrambly, we are revolutionizing the rewarded advertising space, currently serving over 4 million users in the USA. Over the past few years, we've grown rapidly, and we’re looking for incredible people to help us continue pushing boundaries and delivering top-tier digital solutions.

As our Delivery Manager, you will be the operational backbone of Scrambly’s product and engineering organization. You will work closely with the CTO, engineering leads, product, QA, and design teams to ensure that all initiatives — from core features to experiments — move from idea to production efficiently and with high quality.

It is a high-impact, execution-focused position for someone who thrives in fast-paced environments and enjoys building structure, removing chaos, and driving teams toward effective delivery. You will define and run processes, coordinate releases, lead estimation and planning, ensure documentation hygiene, and help maintain smooth operational execution.

Key Responsibilities

• Execution & Delivery Management
  • Own and run the end-to-end delivery process across backend, frontend, mobile, QA, and design teams
  • Lead sprint planning, backlog grooming, refinement sessions, and daily coordination to maintain clarity and momentum
  • Ensure accurate estimations, proper task breakdowns, and realistic commitments.
  • Track progress, identify delivery risks early, and remove blockers before they impact timelines
  • Maintain a predictable release schedule, coordinating tightly with engineering, QA, and product
• Operational Excellence
  • Build, maintain, and refine delivery workflows, documentation standards, and internal processes
  • Ensure clarity and consistency in task descriptions, acceptance criteria, and requirements
  • Maintain a structured, organized backlog in collaboration with product and engineering leads
  • Establish clear communication flows and streamline handoffs between teams
  • Support post-release reviews, retrospective insights, and continuous improvement initiatives
• Cross-Functional Coordination
  • Facilitate alignment between product priorities, engineering capacity, and design readiness
  • Ensure teams have the right information, context, and materials at every stage of delivery
  • Coordinate closely with designers to ensure UI/UX assets arrive on time and match feature scope
  • Work with QA to ensure test coverage, clear acceptance criteria, and quality in every release
  • Support operational tasks that keep the development organization running smoothly day-to-day
• Team Support & Structure
  • Promote accountability, clarity, and transparency across teams
  • Improve execution rhythm by helping teams stay organized and focused
  • Identify inefficiencies, bottlenecks, and gaps, and find process improvements
  • Help onboard new team members through clear workflows, documentation, and structure

Requirements

• 3+ years of experience in Delivery Management, Project Management, Product Operations, or a similar role in a fast-paced tech environment
• Strong understanding of software development processes across backend, frontend, and mobile
• Hands-on experience running sprints, planning releases, managing estimations, and coordinating multidisciplinary teams
• Excellent organizational and communication skills — able to create clarity for others and manage multiple parallel streams of work
• Highly operational mindset — you thrive on execution, structure, and efficiency
• Ability to work closely with engineering leads, product teams, designers, and executives
• Experience in startups or high-velocity environments strongly preferred
• Proficiency with project management tools (e.g., ClickUp, Jira, Notion, Linear, or similar)
• Strong English communication skills (B2+); ability to work in multicultural teams

What We Offer

• A critical execution-focused role in a global digital product used by millions of users
• A chance to build and shape the delivery and operational processes of a fast-growing company
• High ownership, real impact, and an opportunity to influence how Scrambly ships product

Ми шукаємо Delivery Manager, який мислить як інтегратор повного циклу продукту — від ідеї та вимог до передачі в маспродакшн.
Це не просто координація задач — це управління життєвим циклом продукту, де з’єднуються розробка, інтеграція, тестування, виробництво та користувацький фідбек.
Ви — точка узгодження між продактами, інженерними командами й продакшном, що забезпечує ефективний і прогнозований delivery складних технологічних продуктів.

Основні задачі:

• Управління повним циклом delivery: від прийому вимог від продакта до готового продукту в mass production.
• Оркестрація крос-функціональних команд (HW, SW, Embedded, QA, механіка, NPI, виробництво).
• Управління релізами: планування, синхронізація команд, контроль залежностей, демо, реліз-огляди, ретроспективи.
• Процесна аналітика: моніторинг статусів, ризиків, прогнозування прогресу та впровадження метрик продуктивності, ефективності й прогнозованості.
• Робота з якістю: інтеграція quality gates, взаємодія з QMS системами, участь у перевірках відповідності QA-критеріям.
• Узгодження з продуктом: трансляція бачення продакта в конкретні delivery-плани, розуміння користувацьких потреб і фідбеку, що лежать в основі вимог.
• Фасилітація та усунення перешкод: допомога командам фокусуватись, усунення організаційних чи технічних блокерів.
• Постійне вдосконалення процесів: ініціювання і впровадження змін, що підвищують швидкість і передбачуваність розробки.

Вимоги до кандидата:

• 4+ років досвіду у Delivery / Project / Program Management у R&D, hardware або продуктових командах.
• Розуміння PDLC / SDLC та ключових фаз продуктового життєвого циклу (від discovery до mass production).
• Досвід управління крос-функціональними командами в середовищі з апаратною, програмною та виробничою складовими.
• Практичне знання Agile / Kanban / Lean як інструментів мислення і системного покращення.
• Розуміння принципів Quality Assurance / QMS / quality gates та досвід роботи з метриками продуктивності.
• Високий рівень фасилітації, комунікації та лідерства, здатність вести команду через складність.
• Сильне системне мислення: уміння бачити взаємозв’язки між продуктовими, технічними та виробничими процесами.
   

Буде плюсом

• Досвід у miltech, defense, manufacturing або hardware product development.
• Технічний бекграунд (інженерія, embedded, електроніка, автоматизація).
• Досвід побудови процесів delivery або впровадження систем прогнозування ефективності.

Хто ми?

BitHide - це повністю конфіденційний криптовалютний гаманець для бізнесу. Ми допомагаємо компаніям безпечно, швидко та конфіденційно працювати з криптовалютами. Наша команда створює продукт, що поєднує інноваційні технології, високі стандарти безпеки та зручність у використанні.

Кого шукаємо?

Ми шукаємо Delivery Manager’a, який відповідатиме за розгортання продукту після укладення угоди. Твоя місія - забезпечити smooth onboarding клієнта: від організації старту до повного запуску та передачі проекту в супровід.

Ти станеш ключовим лінком між клієнтом і внутрішніми командами, щоб продукт запрацював у строк, без технічних блокерів і з повним розумінням процесів з боку клієнта.
 

Обов’язки:

• Організовувати kick-off зустріч із клієнтом і формувати план розгортання продукту (етапи, відповідальні, терміни).
• Контролювати таймлайн та дотримання SLA на всіх етапах впровадження.
• Бути головною контактною особою між клієнтом і внутрішніми командами (Dev, Support, L2).
• Забезпечувати технічне впровадження продукту та перевірку відповідності налаштувань і інтеграцій.
• Проводити первинне навчання та онбординг клієнтської команди.
• Фіксувати ризики та блокери, своєчасно їх усувати або ескалювати.
• Забезпечувати перехід клієнта до етапу post-onboarding (до Account Success Manager).
   

Ключові показники ефективності (KPI):

• Продукт запущено у клієнта вчасно та відповідно до умов угоди.
• Всі технічні й операційні задачі виконані без критичних відхилень.
• Клієнт отримав повноцінний функціонуючий продукт і пройшов онбординг.
   

Що ми очікуємо:

• Досвід роботи у ролі Delivery / Implementation / Project Manager (B2B SaaS, fintech або tech-продукт буде плюсом).
• Розуміння технічних процесів інтеграції продукту (API, інтерфейси, базові принципи роботи систем).
• Сильні організаційні та комунікаційні навички - ти з’єднуєш команди, клієнтів і дедлайни.
• Вміння працювати з таймлайнами, SLA, ризиками та документацією.
• Англійська - Upper-Intermediate+.
   

Компанія пропонує:

• Конкурентну заробітну плату за результатами співбесіди
• Віддалену зайнятість у будь-якому зручному для вас місці
• 8-годинний робочий день з можливістю вибрати час початку та кінця робочого дня залежно від ваших біоритмів
• Роботу у великій команді професіоналів, готових допомогти
• 50% оплату навчання, підвищення кваліфікації
• Компенсацію спорту та інші бенефіти
• Оплачувану відпустку та лікарняні