Jobs at Djinni

As MacPaw continues to grow internationally, the complexity of our tax landscape grows with it across jurisdictions, regulations, and evolving global standards. This creates both responsibility and opportunity: to ensure smart, future-proof tax processes that not only warrant compliance but also furnish strategic business decisions.

We’re looking for a Senior Tax and Reporting Specialist to take ownership of key international tax and reporting areas within our Finance team. In this role, you’ll help shape our global tax framework, manage cross-border complexities, and turn structured financial data into clear insights that support decision-making at scale.

If you’re someone who combines deep tax expertise with a structured mindset, strong ownership, and a drive to improve processes, we’d love to meet you.
 

In this role, you will:

• Shape and evolve MacPaw’s Global Tax Policy, ensuring smart worldwide tax position while maintaining rigorous compliance.
• Proactively identify tax risks across complex transactions, operational changes, and cross-border activities, and turn them into well-managed, structured solutions.
• Partner with external tax advisors and auditors across the Group to align on key tax matters and drive high-quality, timely outcomes.
• Oversee Transfer Pricing documentation and ensure accuracy and alignment with global standards.
• Prepare and review Controlled Foreign Company (CFC) reports and other international tax documentation for Group entities.
• Contribute to financial statements and audits by preparing accurate tax disclosures and reviewing Group financial reports from a tax perspective.
• Build and maintain clear, insightful dashboards that translate complex tax and financial data into visual stories that support decision-making.
• Deliver ad hoc analytical reports by connecting data across multiple sources and uncovering meaningful insights.

Skills you’ll need to bring:

• 4+ years of experience in Taxation and International Accounting, preferably within a product IT company.
• Strong knowledge of international taxation with hands-on experience across multiple jurisdictions (US, UA, CY, UK).
• Solid understanding of IFRS and US GAAP reporting requirements.
• Proven experience working with large volumes of financial data and the ability to see patterns, risks, and opportunities within complexity.
• Advanced Excel and Google Sheets skills, with confidence in building structured models and reports.
• High level of independence and ownership.
• Strong problem-solving skills, attention to detail, and the ability to effectively multitask across parallel priorities.
• Advanced (С1) English and strong communication skills to collaborate with internal stakeholders and external advisors.
• A Master’s degree in Accounting or Taxation.

As a plus:

• ACCA, CPA, or relevant tax certifications (completed or in progress).
• Experience working in Big4 or other leading advisory firms.
• Hands-on experience with Transfer Pricing documentation, Group Tax policies, and CFC reporting.
• Experience reviewing prior periods and managing open tax years in cooperation with external consultants.
   

What we offer:

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  
  *Some benefits are under development, and new adjustments are possible.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client builds engaging gaming platforms in the sweepstakes and social casino space, combining free-to-play entertainment with real-money features. Their products include highly engaging casual games designed to attract and retain large audiences across digital channels.

Design plays a key role in business growth: creative assets are produced at high speed for user acquisition campaigns, social media, CRM, and promotional activities. The team works closely with performance marketing and product stakeholders to create visuals that not only look strong but also directly influence user engagement and campaign performance.

This is a fast-paced environment where creative work has visible impact and where strong design decisions contribute directly to product growth.

About the Role:

We are looking for a Marketing Graphic Designer to join a growing creative team and help shape the visual identity of multiple gaming brands.

In this role, you will own the full lifecycle of static creative production — from brief to final delivery — creating high-quality assets for marketing campaigns, social media, CRM, and promotional activities.

You will work closely with performance marketing, product teams, and external creative partners to turn ideas into visuals that support user acquisition, engagement, and retention. This role offers real creative ownership, room to bring new ideas, and the opportunity to influence visual direction in a fast-moving environment.

Key Responsibilities:

• Create on-brand visual assets for in-game interfaces, marketing campaigns, social media, email and CRM communications.
• Design logos, icons, typography and other branding elements to maintain a cohesive visual style.
• Ensure consistency of color, hierarchy and layout across multiple products and channels.
• Collaborate with performance marketing and product teams to adapt designs for user acquisition and promotional campaigns.
• Participate in brainstorming sessions, contribute concept sketches and design proposals.
• Optimize static graphics for technical requirements of advertising platforms and in-app environments.

Required Competence and Skills:

• 3+ years of professional graphic design experience, ideally in a digital or gaming context.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator) and experience with Figma or similar tools.
• Strong attention to detail and precision in visual execution.
• Proven creative thinking and problem-solving skills under tight deadlines.
• Effective communication and collaboration skills with cross-functional teams.
• A portfolio demonstrating high-quality design work across digital channels.
• Upper-intermediate level of English (written and spoken)

Nice to Have:

• Experience designing for performance marketing and user acquisition campaigns.
• Background in the gaming industry or familiarity with social casino mechanics.
• Degree in Graphic Design or related visual arts field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future.
We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA.

Join us as a Senior PR Manager!
 

Requirements

— 5+ years of experience in public relations, communications;
— Excellent writing, editing, and communications skills in Ukrainian and English;
— Experience developing and executing communications strategies across multiple markets or audiences;
— Strong understanding of media relations, reputation management, and strategic storytelling;
— Deep understanding of the Ukrainian media landscape and its specific dynamics;
— Ability to work effectively with senior stakeholders and cross-functional teams in a complex, fast-paced organizational environment;
— Strong cross-cultural communication skills, with the ability to collaborate effectively with colleagues and partners across different countries and cultural contexts;
— Results-oriented mindset with the ability to measure impact and continuously improve communication performance;
— Ability to think strategically and translate the strategy into concrete actions and measurable results;
— Proven ability to work independently, take ownership of projects, and drive initiatives from strategy to execution with minimal supervision;
— Background working in fast-paced industries such as technology, fintech, crypto would be an advantage;
— Experience working in international or multi-market environments would be an advantage.

Responsibilities

— Develop and lead the execution of PR strategy for WhiteBIT’s brand and reputation in Ukraine;
— Prepare and distribute communications materials including press releases, media statements, talking points, presentations, and executive briefings;
— Monitor media coverage, industry trends, and competitor activity to inform proactive communications planning and response strategies;
— Plan, manage, and oversee PR campaigns from concept through execution, measuring impact and optimizing performance;
— Build and nurture relationships with Ukrainian media and external partners to maximize coverage and reach;
— Identify and prepare spokespeople in Ukraine, including executives and product leads, on key messages and public appearances;
— Support crisis communications efforts, ensuring timely, accurate, and effective messaging in sensitive situations;
— Collaborate with internal stakeholders across marketing, product, legal, and leadership to align communications initiatives with business objectives;
— Oversee alignment of communications across other key markets with global PR and brand guidelines, maintaining consistency while allowing for local market adaptation;
— Advise executives and internal teams on communications strategies, media engagement, and key messaging to ensure consistent, impactful storytelling;
— Manage external PR agencies or consultants where applicable, providing clear briefs, guidance, and measurable outcomes;
— Perform additional duties and special projects as assigned to support WhiteBIT’s overall communications goals.

Strim Duo is a creative digital studio based in Limassol, Cyprus. We specialize in social game development, product engineering, UX/UI design, custom software solutions, mobile apps, and post-launch product support.
 

Our mission is to build products that work seamlessly across devices, delivering engaging experiences for millions of users worldwide.

We`re looking for a proactive and relationship-driven Retention Manager 

We’re looking for

• 3+ years of experience in account management, retention, or client success (B2B environment)
• Proven ability to manage client relationships and drive commercial outcomes
• Experience in the iGaming industry is a strong advantage
• Analytical mindset with the ability to identify performance gaps and opportunities
• Strong communication and negotiation skills
• Ability to work cross-functionally and manage multiple stakeholders
• Proactive, self-driven, and results-oriented approach

• Fluent English

   

Responsibilities

• Own the reactivation of inactive, underperforming, and churned B2B projects
• Re-engage operators that have fully stopped cooperation and understand reasons for churn and assess reactivation potential
• Analyze reseller and operator portfolios to identify activated but non-performing integrations
• Work closely with resellers to revive dormant operators within their networks
• Proactively reach out to inactive or churned partners to identify blockers
• Rebuild relationships and restart commercial activity through tailored reactivation approaches
• Coordinate internal teams (Product, Tech, Marketing) to support relaunch or reactivation scenarios
• Document churn reasons, reactivation outcomes, and recurring blockers for internal insights
• Transfer non-responsive or commercially blocked cases to the Sales team with full context and recommendations

Job Description

• Expertise in building data ingestion, ETL/ELT pipelines and orchestration on AWS
• Experience with Change Data Capture (CDC) and real-time streaming data architectures
• Experience with SQL and data modeling
• Understanding of distributed systems and big data processing
  Python for data transformations and scripting

• Hands-on experience with orchestration frameworks like AWS Step Functions or Data Pipeline

  Nice to Have:

• Experience with data quality frameworks and monitoring
• Knowledge of HIPAA or similar healthcare data compliance standards
• Experience working in highly regulated environments
• Amazon Web Services (AWS) – Kinesis, DMS, EMR, Glue, Lambda, Athena, Redshift, S3

Job Responsibilities

• Design and development of scalable and reliable data pipelines in AWS using tools such as Kinesis, DMS, Glue, EMR, Athena, and Lambda.
• Define the architecture of the data ingestion and processing layer, considering performance, cost-efficiency, and maintainability.
• Collaborate closely with business stakeholders and technical teams to gather requirements, validate solutions, and align data flows with business needs.
• Propose and validate technical approaches and best practices for CDC, ETL/ELT, orchestration, data storage, and query optimization.
• Own the implementation of key data workflows, ensuring quality, security, and adherence to architectural standards.
• Conduct technical reviews, mentor junior engineers, and foster a culture of continuous improvement.
• Participate in the strategic planning of the data platform and actively contribute to its evolution.
• Monitor and optimize performance of AWS-based data solutions, addressing bottlenecks and proposing enhancements.

Department/Project Description

The client is a pioneer in medical devices for less invasive surgical procedures, ranking as a leader in the market for coronary stents. The company’s medical devices are used in a variety of interventional medical specialties, including interventional cardiology, peripheral interventions, vascular surgery, electrophysiology, neurovascular intervention, oncology, endoscopy, urology, gynecology, and neuromodulation.
The client’s mission is to improve the quality of patient care and the productivity of health care delivery through the development and advocacy of less-invasive medical devices and procedures. This is accomplished through the continuing refinement of existing products and procedures and the investigation and development of new technologies that can reduce risk, trauma, cost, procedure time and the need for aftercare.

Responsibilities

• Developing functionality for personal accounts for webmasters and administrators.  
• Creation of a system for receiving and processing postback notifications from partners. 
• Integration of third-party services (SMS gateways, anti-fraud, Geo-IP).  
• Code coverage with tests (PHPUnit). 

Requirements

• At least 3 years of experience in commercial development on Symfony. 
• Ability to write clean, maintainable code (SOLID, DRY).  
• Experience with PostgreSQL (complex joins, indexes). 
• Experience with queues (Redis/RabbitMQ). 
• Attention to detail.  

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by a desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

We are looking for an Account Manager who will be responsible for developing existing clients, building long-term partnerships, and driving revenue growth within the client base.

Key Requirements:
• Experience in managing a client portfolio with a focus on retention and growth, including increasing LTV and implementing upsell and cross-sell strategies
• Ability to build long-term partnerships and work with clients at the C-level
• Client development mindset with the ability to turn services into a competitive advantage for partners
• Analytical mindset with the ability to assess client performance, volumes, and propose effective solutions
• High level of customer ориентація, empathy, and ability to build trust
• Focus on client retention and revenue growth from the existing client base
• Languages: Hungarian — C1 (fluent), English — B2+. Knowledge of Ukrainian or Russian is a plus, but not mandatory.

Main Responsibilities:
• Relationship management: building and maintaining long-term, trust-based relationships with key clients
• Client development: identifying new client needs and expanding cooperation through upsell and cross-sell
• Contract renewal: ensuring timely renewal of existing agreements
• Issue resolution: proactively addressing client requests and issues, coordinating with internal teams
• Customer satisfaction: monitoring satisfaction levels, collecting feedback, and driving improvements
• Needs analysis: analyzing client business needs and adapting company solutions accordingly
• CRM management: maintaining accurate and up-to-date client data, interaction history, and opportunities in CRM
• Reporting: preparing regular reports on client portfolio performance and results
• Strategic planning: developing and implementing individual growth plans for key clients

We Offer:
Financial Compensation: Income consists of a fixed salary and a bonus system based on KPI fulfillment and economic standards.

Cooperation Model: Full-time employment (probationary period — 3 months).

Reporting Structure: Direct reporting to the Sales Director NPE (commerce and strategy) and the local Country Manager (operations).

Growth: The opportunity to influence processes and build a career in a rapidly growing international company.
 

Everything starts with the first step.
Submit your resume today — it’s time to create change together!

RESPONSIBILITIES

• Create accurate and detailed architectural drawings (sales plans) using Revit and/or AutoCAD
• Revise and update drawings based on feedback and design changes
• Convert architectural plans into clear, high-quality sales documentation following company standards
• Ensure all drawings adhere to established specifications, guidelines, and naming conventions
• Organize and maintain digital drawing files for easy access and version control
• Collaborate with internal teams across different time zones to align on project goals and updates
• Deliver high-quality work within set deadlines, demonstrating reliability and consistency
• Independently manage workload while maintaining attention to detail and precision in all outputs

REQUIREMENTS

• Minimum 2 years of hands-on experience in architectural drafting using Revit and/or AutoCAD
• Advanced proficiency in Revit and/or AutoCAD for creating detailed architectural drawings
• Strong understanding of architectural drawing standards and technical documentation
• Ability to interpret and convert architectural designs into high-quality sales plans
• Experience implementing revisions and maintaining drawing accuracy throughout iterations
• Solid organizational skills with experience managing digital files and adhering to naming conventions
• Comfortable working with remote collaboration tools and cloud-based file sharing systems
• Reliable internet connection and a well-equipped home office setup
• Proficient in written and verbal English for clear communication across global teams

Preferred Qualifications

• Degree or diploma in Architecture, Civil Engineering, Architectural Technology, or a related field
• Familiarity with Building Information Modeling (BIM) concepts
• Experience working on international or cross-border projects
• Knowledge of additional drafting or visualization tools is a plus

CLIENT REQUIREMENTS

• Strong Communication Skills: Ability to communicate clearly and effectively with team members across different time zones.
• Self-Motivated & Independent: Comfortable working remotely with minimal supervision while maintaining high productivity.
• Detail-Oriented: A strong focus on accuracy and quality in all aspects of drawing and documentation.
• Time Management: Proven ability to meet deadlines, prioritize tasks, and manage workload efficiently.
• Team Collaboration: Willingness to contribute to a collaborative, supportive team culture despite working remotely.
• Adaptability: Open to feedback and capable of implementing revisions quickly and accurately.
• Professionalism: Consistent, reliable, and committed to delivering work that meets company standards.

We are looking for Affiliate Manager in our team.

Main tasks:

• Search, attract and onboard affiliate partners (review sites, content platforms, tipsters, streamers, etc.);
• Build partnerships using the Revenue Share model (main focus);
• Maintain and develop active partners: FTD growth, partner retention, optimization of cooperation terms;
• Negotiation of terms: RS/CPA/Hybrid (understanding, priority - RS), individual terms for large partners;
• Traffic quality control together with the product and retention;
• Work with tracking, reporting and analytics (FTD, CR, NGR, churn);

• Interaction with internal teams: Product, Retention/CRM, Marketing, Finance / Analytics.

   

Requirements:

• Experience as an Affiliate Manager in iGaming (casino and/or sportsbook);
• Work with Tier-1 GEO (UK, CA, AU, NL, etc.);
• Real-world experience with the Revenue Share model;
• Understanding the economics of traffic: FTD, NGR, LTV, the impact of bonuses and retention on partner income;
• Experience in attracting partners both through traffic purchase and through partnership;
• Negotiation skills and building long-term relationships;
• Ability to work for results and with KPI;
• Independence, responsibility, stress resistance;
• Experience working with CPA/Hybrid (at the level of negotiations and risk assessment);
• Understanding media buying logic, but without transitioning to buying;
• Experience in interacting with buying teams and spend model;
• Experience in pre-launch / soft-launch projects;

• Understanding legal / compliance restrictions in iGaming.

   

Working conditions:

• Full-time: Monday–Friday, 10:00–19:00
• Remote work format
• Access to all necessary tools for a productive workflow
• Professional development with the support of the company (courses, seminars, new projects)
• Support in learning corporate English
• Career growth opportunities in various projects and in various positions

Hello!
We are looking for CRM Manager in our team :)

Requirements:
iGaming experience required;
• Working specifically in a casino + sportsbook;
• Understanding the difference between:
 casino bonuses
 sports bonuses (free bets, odds boosts, etc.);
• Experience with the player lifecycle after registration;

Experience with Tier-1 markets (preferred)
Understanding:
• Regulation
• the bonus approach in Tier-1
• player behavior in the UK / CA / AU / NL / NZ

Responsibilities:
The manager will be responsible for the implementation and support of all bonus products:
• Welcome bonus
• Reload / re-deposits
• Cashback
• Freebet / odds boost (sports)
• Segmented bonuses
• Temporary promotions for sporting events
• Reactivation offers
 

Tasks:
• Transferring approved bonus rules to the platform
• Setting up conditions: wagering, terms, limits
• Testing the correctness of mechanics
• Daily monitoring of accruals
• Monitoring bonus costs and anomalies
• Working with anti-abuse logic (in conjunction with analytics)

Dexis Development

We are looking for a strong Solution Architect to join a technically complex MedTech product with an on-premise setup, geospatial data processing, secure integrations, and web/mobile components.

This role is for someone who can see the full picture, make solid architecture decisions, and align business goals with scalable technical solutions.

What you will do

• Design end-to-end architecture across backend, frontend, mobile, data, and integrations
• Drive architecture decisions and improve system scalability, security, and maintainability
• Work closely with engineering, product, and stakeholders
• Translate business needs into clear technical solutions
• Support discovery, estimations, planning, and architecture reviews
• Help teams build clean, reliable, and production-ready systems

Must have

• Strong experience as a Solution Architect / Software Architect / Lead Engineer
• Solid background with PHP / Symfony
• Good experience with Python
• Strong understanding of React.js and modern frontend architecture
• Experience with REST APIs, system integrations, SSO, RBAC
• Strong knowledge of PostgreSQL, caching, and performance-oriented systems
• Experience with Docker and production environments
• Good understanding of secure and data-sensitive systems
• Ability to work in a complex architecture with multiple domains and stakeholders

Nice to have

• PostGIS, GeoJSON, OpenStreetMap, QGIS, OpenRouteService
• Apache Airflow
• Flutter
• Apache Superset
• Experience in MedTech / Healthcare / regulated products
• Experience with on-premise environments

Tech stack

Backend: PHP, Symfony, Python, TypeScript, REST API
Frontend: React.js, React 19, Vite, Shadcn/ui, Radix UI, Zustand, TanStack Query, React Hook Form, Zod
Mobile: Flutter
Database: PostgreSQL, PostGIS, Redis
GIS: OpenStreetMap, GeoJSON, QGIS, OpenRouteService, Kepler.gl
BI: Apache Superset, deck.gl
DevOps / Data: Docker, docker-compose, Apache Airflow
Security / Compliance: GDPR, SSO, RBAC
Architecture: on-premise only, two-server model, schema contract, staging ingestion

Languages

• English — mandatory
• Russian or Ukrainian — mandatory

Why join us

• Challenging architecture tasks
• Real product impact
• Long-term collaboration
• Direct communication and fast decisions
• Strong engineering environment

About the position:

We are looking for a Database Developer to join our team and contribute to the development and support of a large-scale enterprise application. In this role, you will work on a mission-critical system, ensuring stability while also driving the implementation of new features and performance improvements. You will collaborate closely with cross-functional teams, participate in architectural discussions, and apply best practices throughout the full software development life cycle.

Key Responsibilities:

• Design stable, reliable and effective database structure.
• Optimize and maintain legacy systems.
• Modify database structure according to user requests and perform tests.
• Solve performance issues.
• Liaise with developers to improve systems and establish best practices.
• Gather user requirements and develop new features.
• Provide support to users of our systems.
• Ensure all business system meet company to performance requirements.

Requirements:

• Deep understanding of database design process (tables, indexes).
• Knowledge of query perfomance tuning mechanisms.
• Ability to work with query and database metrics.
• Experience in writing complex stored procedures.
• Knowledge of ETL processes.
• Experience of 3 years working with IBM DB2 or Oracle, or MS SQL (complex databases).

We Offer:

• Competitive salary package and performance-based motivation system.
• Opportunity to work in a financially strong, fast-growing multinational company.
• Constant interaction with global teams of professionals.
• Access to continuous professional development: training, certification programs, events, and team buildings.
• Gifts and bonuses for significant life events, corporate awards, and long-service recognition.

Join ArboStar — Revolutionize Tree Care with Us!
ArboStar is the leading all-in-one business management platform crafted by arborists, for arborists. Since 2013, we’ve been empowering tree care companies to streamline operations, reduce costs, and boost profits. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction.
At ArboStar, we pride ourselves on fostering a dynamic and supportive work environment. We value creativity, collaboration, and dedication to excellence. Join our team and help us transform the tree care industry with cutting-edge technology and outstanding service.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the tree care industry with innovative technology and outstanding service.

We are seeking a Technical Support Specialist to lead client support during implementation, resolve technical challenges, and improve overall service quality under Customer Success. In this role, you will act as a key liaison between clients and internal teams, ensuring a seamless user experience while driving continuous improvements in our technical support processes.

Key Responsibilities

Client Support During Implementation

• Collect and assess technical issues from newly signed clients to ensure a smooth and efficient onboarding process.
• Lead troubleshooting meetings and provide real-time technical support via Google Meet, phone calls, and recorded training materials to ensure effective issue resolution.
   

Technical Support & Client Assistance

• Act as the first point of contact for clients experiencing technical issues.
• Manage client requests via emails, calls, and CRM systems.
• Address customer queries via live chat quickly and effectively.
• Diagnose and troubleshoot technical problems, escalating complex cases to developers while maintaining a high level of client satisfaction.
• Create and manage bug reports, tracking issues using CRM platforms such as Jira, Pipedrive, or similar systems.
• Work closely with the QA department to reproduce and analyze errors for effective resolution.
   

Ongoing Client Success & Engagement

• Proactively check in with clients to ensure continued system usage, resolve potential issues, and enhance customer satisfaction.
• Assist in developing user guides, FAQs, and other training materials to improve client self-sufficiency.

Requirements

Technical & Industry Experience

• Experience in the IT industry (client onboarding, technical support, or customer success in a B2B SaaS environment).
• Strong technical troubleshooting skills and ability to communicate complex concepts clearly to non-technical users.
• Familiarity with CRM platforms such as Pipedrive, Jira, Zendesk, or similar systems is preferred.
   

Communication & Training Skills

• Excellent English communication skills (C1 or higher), both written and verbal.
• Strong presentation and training skills, with the ability to conduct client sessions via Google Meet or phone.
   

Professionalism & Organization

• Highly organized and self-motivated, capable of handling multiple tasks and shifting priorities.
• Customer-focused approach with a commitment to providing excellent service.
   

Flexibility & Work Schedule

• Ability to work from 16:00 to 00:00 (Kyiv time).
• After three months of employment, a schedule from 08:00 to 16:00 (Kyiv time) may be available, depending on the position.
   

Preferred, but not required

• Experience in technical writing.
   

What We Offer

• Fully remote work.
• An opportunity to significantly influence the direction of the company.
• Steep learning curve and personal growth opportunities.
• Access to courses and training.
• Corporate English language training.
• 10 days paid vacation.
• Competitive salary.
• Work in a green industry.

We are a product-focused iGaming company with a fast-paced development environment and high-load B2C products.

We are currently looking for an experienced Senior Python Developer.
 

Responsibilities:

• Participate in the design and development of new functional modules and services in Python
• Maintain and optimize existing code, fix bugs
• Work with relational databases (PostgreSQL, MySQL), NoSQL storage (Redis), and message queues (RabbitMQ, Kafka)
• Implement and support testing (unit tests, integration tests)
• Collaborate with frontend, QA, and DevOps teams to ensure application quality and performance at all stages of development
• Participate in code reviews and architectural discussions
• Document code and maintain technical documentation / interact with system analysts
   

Requirements:

• 5+ years of commercial experience with Python
• Experience with asynchronous programming (aiohttp, asyncio)
• Strong knowledge of FastAPI
• Confident use of version control systems (Git)
• Experience with relational databases and writing complex SQL queries
• Solid understanding of OOP principles and design patterns
• Understanding of architectural principles (SOLID, DDD, Clean Architecture)
• Experience writing unit and integration tests
• Basic knowledge of Docker and understanding of CI/CD fundamentals
   

Nice to have:

• Experience with cloud platforms (AWS, GCP, Azure)
• Experience with monitoring and logging tools (Prometheus, Grafana, Sentry)
• Understanding of Event-Driven Architecture
   

Conditions:

• Fully remote work format, Monday–Friday schedule
• Opportunities for growth and development in a strong team
• Paid vacation and sick leave + additional days off

At SoftButler, we believe that quality is built, not tested.
We’re looking for a Junior Automation QA (Mobile) who is motivated to grow in mobile automation and work with modern tools in a supportive team.

What you’ll do:

• Automate mobile UI & API tests using WebdriverIO + Appium (JavaScript / TypeScript)
• Build a test automation framework from scratch
• Configure test reporting systems (TestRail, Zephyr, Testomat, or similar)
• Set up and maintain CI/CD pipelines (Jenkins, GitLab CI/CD, GitHub Actions)
• Work with Git (version control, branching, pull requests)
• Work with BrowserStack (real devices, environments, test execution)
• Perform manual testing using Postman, Proxyman

Requirements:

• Experience with WebdriverIO + Appium (mobile UI/API automation)
• Knowledge of JavaScript / TypeScript
• Experience with test reporting tools (TestRail, Zephyr, Testomat, etc.)
• Experience with CI/CD tools (Jenkins, GitLab CI/CD, GitHub Actions)
• Experience building or understanding test automation frameworks
• Experience with Git
• Experience with BrowserStack
• Experience in manual testing using Postman, Proxyman

What you’ll get:

• Mentorship and support from experienced QA engineers
• Hybrid work format (remote + Kyiv office with generator and stable working conditions)
• Opportunity to grow into a Middle Automation QA (Mobile)
• Friendly and supportive team

✨Join SoftButler and grow your mobile automation skills on real projects.