Jobs at Djinni

About the Role

We are looking for a detail-oriented CRM Operations Manager to join our

growing iGaming team.

In this role, you will be responsible for building, executing, and optimizing

customer communication journeys across multiple channels to increase

player engagement, retention, and lifetime value.

You’ll work closely with the design, content, and marketing teams to deliver

personalized, high-performing campaigns that enhance the player

experience.

Key Responsibilities

• Develop and manage customer journeys and automated CRM workflows.
• Create and execute multi-channel communication campaigns, including Email, SMS, and In-App messaging.
• Manage and update promo pages, banners, and campaign assets, ensuring a seamless user experience.
• Collaborate with design and content teams to ensure consistency in messaging, visuals, and tone of voice.
• Ensure smooth CRM operations and data accuracy across all touchpoints.

Requirements

• Proven experience in CRM operations or lifecycle marketing, preferably in the iGaming industry.
• Hands-on experience with SoftSwiss and Customer.io platforms is essential.
• Familiarity with HTML email templates and basic design workflows.
• Strong understanding of multi-channel CRM communication (Email, SMS, In-App).
• Ability to create and manage automated player journeys and lifecycle campaigns.
• Experience working closely with creative teams (design, content, and development).
• Ability to work independently

We are a performance marketing agency managing mobile campaigns across multiple verticals - crypto, banking, and iGaming. We work with major brands, run multi-platform UA at scale, and operate with full ownership over results.

We are looking for an experienced Mobile Acquisition Manager who will own the full cycle of UA campaigns: from strategy and launch to optimization and scaling. You will work with established clients across iOS and Android, with real budgets and real accountability for results.

What you will do

• Plan, launch, and optimize performance campaigns on AppLovin, Meta, Google UAC, Unity Ads, Moloco, TikTok, Kaizen and other DSPs
• Manage and scale budgets across channels while maintaining target CPI, CPA, and ROAS
• Set up and maintain tracking via AppsFlyer or Adjust - MMP configuration, postback setup, cohort analysis
• Analyze campaign performance: break down by geo, placement, creative, audience - find levers and act on them
• Run creative testing: form hypotheses, brief the team, evaluate results, iterate
• Monitor attribution quality and flag anomalies - CTR spikes, install drops, ROAS shifts
• Communicate results and insights to clients; prepare performance reports

What we expect

• 2+ years of hands-on experience in Mobile UA with measurable results (based on real cases)
• Strong understanding of mobile attribution: last-click, view-through, probabilistic, SKAN, and where each model breaks
• Practical experience with AppsFlyer or Adjust: cohort reports, raw data pulls, reconciliation with ad platform data
• Experience with at least 2-3 platforms: AppLovin, Meta, Google UAC, Unity, TikTok, or similar DSPs
• Ability to read unit economics: CAC, blended vs paid, ROAS by cohort, LTV assumptions
• Structured thinking when forming hypotheses - not "let's try a new creative" but a testable assumption with expected outcome
• English at Intermediate level or above - for working with platforms, partners, and documentation

Nice to have

• Experience in crypto, fintech, or iGaming verticals
• Familiarity with GTM for mobile pixel/event setup
• Experience working in an agency environment with multiple simultaneous clients
• Basic use of AI tools for creative iteration or reporting automation

What we offer

• Full remote - work from anywhere, async-friendly
• Real budgets - work with meaningful spend, not test accounts
• Autonomy - no micromanagement, ownership over results
• Growth - diverse verticals, new markets, fast feedback loops

Our Helpdesk team is the foundation of the company’s internal IT infrastructure. We ensure secure access to resources, manage the device fleet, maintain network reliability, and support core corporate services, enabling teams across the organization to work efficiently and without interruption.

We are looking for a Helpdesk Lead who will take end-to-end ownership of this function: defining service standards, driving operational excellence, and automating routine processes to improve efficiency and scalability.

In this role, you will work across device fleet management for macOS, Linux, and Windows, identity and access management (IAM), asset lifecycle management, network infrastructure, and the administration of Google Workspace and Atlassian environments.

You will partner closely with Engineering, Security, and Leadership teams, playing a key role in building and maintaining a secure, reliable, and scalable internal IT environment that supports the company’s growth.

Responsibilities

• Lead daily Help Desk operations and define the long-term strategy for the function, ensuring operational stability, SLA compliance, and service quality
• Maintenance and monitoring of the corporate network equipment, access control systems, and overall network performance
• Overseeing hardware lifecycle: procurement, setup, maintenance, and replacement
• Management and optimization of corporate software licenses
• Supervision of the configuration and support of macOS, Linux, and Windows environments
• Standardization of onboarding/offboarding process
• Develop the team through coaching, feedback, structured knowledge sharing and participation in hiring process

• Collaborate with management and cross-functional teams on operational and improvement initiatives

   

Requirements

• 5+ years of experience in SysAdmin / IT Support / HelpDesk roles
• 2+ year of team leadership
• Experience in process building, automation
• Solid understanding of networking (VLANs, IPsec, DNS, etc.)
• Strong experience with MacOS, Unix/Linux, and Windows administration
• Hands-on experience with Google Workspace, Jira/Confluence, and Access Control Systems
• Excellent troubleshooting, prioritization, and communication skills
• IT asset management

• English (B2)

   

Will be a plus

• VoIP
• Access Control Systems

• Advanced proficiency in Jira and Confluence

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Blackthorn Vision is looking for a Middle .NET Engineer. Our client, established in 2011 and based in Colorado, is a leading player in the U.S. application management market. We’ve had a successful partnership with this client and are seeking candidates who are eager to take ownership and improve a product already trusted by over 6,000 enterprises.

Please note: we’ll primarily consider candidates based in Lviv, as the project team is located there.

Requirements:

• 3+ years of commercial experience working on the backend as a .NET developer;
• Cloud systems development experience;
• Understanding of data access technologies, including Entity Framework and MongoDB;
• Experience with both SQL and NoSQL databases;
• Experience with microservice-oriented architecture, parallel, and asynchronous programming design patterns;
• Experience with Kubernetes, Docker, and RabbitMQ;
• Proven experience with Azure technologies: Azure Entra ID, Azure Storage accounts, Azure Service Bus, Azure Container Registry;
• Knowledge of design and architectural patterns;
• Proven ability to take ownership of features and drive them to production with minimal supervision;
• Product-oriented mindset: ability to see beyond implementation details and understand user impact and business value;
• Proactive and self-driven approach to problem-solving and decision-making;
• Experience collaborating with cross-functional teams (Product, Support, etc.);
• English level: Upper-Intermediate.

Responsibilities:

• Develop and maintain high-quality software solutions using .NET 8.0.
• Take end-to-end ownership of feature delivery: from requirements clarification and architecture design to implementation, testing, and release;
• Design scalable and maintainable solutions aligned with product goals;
• Drive technical decisions and take responsibility for their outcomes;
• Participate actively in Agile processes (sprint planning, refinement, reviews, retrospectives);
• Conduct and contribute to code reviews to maintain high code quality and consistency;
• Produce clear technical documentation, including architecture diagrams and feature specifications;
• Support onboarding of internal teams (e.g., Customer Support) to newly delivered functionality;
• Identify improvement opportunities in the system and proactively suggest solutions;
• Contribute to team knowledge sharing and support less-experienced engineers as needed.

Solomono is a Ukrainian product company building accessible and easy-to-use solutions for launching online stores. Our mission is to empower entrepreneurs around the world by providing reliable tools for starting and growing their businesses.

We are growing rapidly — expanding our client base, launching new projects, and continuously improving our product ecosystem. To support this growth, we are looking for a Project Manager who is ready to take ownership, work closely with customers, and grow together with the product.

If you want to influence real products, collaborate with international clients, and develop your project management expertise in a dynamic and product-driven environment — this role is for you.

Your Role

As a Project Manager at Solomono, you will manage multiple projects end-to-end, act as the primary communication bridge between customers and delivery teams, and ensure projects are delivered on time, within scope, and with high quality.

This role combines client-facing communication, project coordination, and process ownership, with clear opportunities for professional growth and increasing responsibility.

Key Responsibilities

• Manage multiple projects simultaneously throughout their full lifecycle
• Communicate directly with customers: gather, clarify, and formalize business and technical requirements
• Manage expectations, scope, timelines, priorities, and delivery outcomes
• Plan project activities, milestones, dependencies, and resource allocation
• Maintain project plans, backlogs, and task flows using ClickUp
• Coordinate daily team activities and ensure alignment across all stakeholders
• Organize and facilitate Agile ceremonies (daily stand-ups, planning, retrospectives)
• Track risks, issues, and dependencies; proactively propose mitigation actions
• Prepare and maintain project documentation, status reports, and delivery summaries
• Support project kick-off, closure, and handover activities
• Drive continuous improvement through retrospectives and process optimization

Required Skills & Experience

• English: Upper-Intermediate or higher — confident spoken and written communication with customers
• Experience working with IT products and a solid understanding of the Software Development Lifecycle (SDLC)
• Practical or strong theoretical knowledge of Agile methodologies
• Strong organizational, planning, and prioritization skills
• Ability to manage multiple priorities in a fast-paced environment
• Well-developed communication and stakeholder management skills
• Analytical mindset with strong attention to detail
• Problem-solving attitude with a strong sense of ownership
• High level of self-organization and a result-oriented mindset
• Experience creating professional reports, roadmaps, and project documentation
• Ability to work effectively with cross-functional teams

Nice to Have

• Experience with ClickUp
• Experience in SaaS or e-commerce projects
• Participation in presales and discovery phases
• Hands-on experience with AI tools and services

Why Join Solomono?

• Real Impact: Direct influence on product development and internal company processes
• Strong Team: A professional, supportive, and collaborative team culture
• Growth & Mentorship: Ongoing support and guidance from leadership
• Flexibility: Fully remote work with a flexible schedule
• Work-Life Balance: 24 paid days off per year
• Full Support: Dedicated accounting support for FOP or Diia.City gig-contracts, with full tax coverage

Join a fast-growing California AI Startup 🚀

Ben AI is an innovative AI startup based in California, helping home service businesses automate customer communication and increase sales through AI.

We're looking for a highly organized, proactive, and detail-oriented Marketing Operations Assistant to become one of the first team members of our growing company.

You'll work directly with the founder, participate in launching new marketing campaigns, communicate with customers from the United States, and help scale an AI product used by businesses across the country.

Responsibilities

• Manage inbound leads from Meta Ads and other marketing channels

• Respond to customer inquiries via email and chat

• Schedule demo meetings with potential clients

• Follow up with prospects to maximize demo bookings

• Coordinate email marketing campaigns

• Monitor SMS marketing campaigns

• Maintain CRM and sales pipeline

• Organize daily marketing operations

• Assist with marketing research and business development tasks

• Work closely with the founder on exciting AI projects

Requirements

• Excellent written English (B2+)

• Strong organizational skills

• Excellent communication skills

• High attention to detail

• Comfortable working with AI tools such as ChatGPT

• Fast learner with proactive mindset

• Experience with CRM systems is a plus

• Experience with email marketing is a plus

• Remote work experience is a plus

We Offer

🚀 Work for a California AI startup

💻 Fully remote position

💰 Competitive salary

📈 Fast career growth

🤖 Daily work with cutting-edge AI technologies

🌍 International clients from the United States

👨‍💼 Direct mentorship from the founder

📚 Continuous learning and professional development

We are looking for someone who wants to grow with us for years—not just complete tasks.

We run content sites in the iGaming space that generate real revenue across multiple GEOs. We're growing fast and we need someone who can keep up.

We are a small team of young and quickly-adapting talented SEOs.

What the job actually is

You'll launch affiliate sites doing mostly on-page SEO optimisation, content QA and technical audits. No brand campaigns, no vanity metrics. Just rankings, traffic, and conversions.

You'll work directly with the team leads. No layers. No bureaucracy. Zero HR. You'll see the impact of your work in GSC within days.

Who we're looking for

We don't care if you've worked in iGaming before. We care about how you work.

You're the right fit if:

• You learn new things by doing them, not by waiting to be taught
• You can pick up a tool, a niche, or a brief and be productive within days
• You manage your own time and your own output - nobody will chase you
• You think in terms of what actually moves rankings, not what looks good in a report
• You're hungry. You want to grow fast and you prove it through output

3 months probation period (fully paid from day 1)

You probably have:

• 1–3 years of hands-on SEO experience (agency, affiliate, or in-house)
• Real familiarity with Ahrefs and GSC - you use them, not just mention them
• Some experience in competitive or commercial verticals (finance, health, legal, iGaming - anything where ranking is hard)
• A track record of pages you've worked on that actually moved

What we offer

• 💸 Salary tied to the results - we pay for output, not CVs
• 📈 Real progression - we promote fast when you deliver
• 🌍 Fully remote, async-friendly culture
• 🎓 Learning budget - tools, courses, whatever makes you better
• 🧠 Direct access to people who've been doing this for years - you'll learn a lot here

ABOUT VOLLNA

Vollna.com helps freelancers and agencies win clients on Upwork: job filtering, AI proposals, and auto-bidding. 10 years on the market, 3,000+ users. Small team, you'll work directly with the founder.

THE ROLE

You'll own a portfolio of our paying clients: Automation agencies, Agency-plan teams, and established freelancers. Two goals: clients get results and stay, and the right clients move up to Automation. Your bonus is calculated from your portfolio's retention and MRR, so both count.

Upwork is tough right now. Clients who succeed are the ones whose profile, targeting, and proposals are set up right in the first two weeks. Your job is to make that happen.

WHAT YOU'LL DO

- Onboard new Automation clients: review their Upwork profile, tune job filters and AI qualifier settings, and set realistic expectations using our benchmarks.

- Run funnel reviews in the first month. Catch bad targeting, boost turned off, or a weak proposal template early.

- Spot Agency-plan clients who are ready for Automation and walk them through the upgrade.

- Build relationships with high-tier freelancers and agencies in the portfolio: quarterly check-ins, case studies, referrals.

- When a client is at risk, diagnose the problem and fix what's fixable.

- Document recurring problems so they become rules in our automated reports and Profile Audit, and the same fix doesn't need you twice.

- Pass client feedback to the founder and influence what we build next.

COMPENSATION

$700/month base, plus a monthly bonus as a % of your portfolio's MRR, tiered by portfolio churn.

Upgrades you drive raise your portfolio MRR, so expansion pays you the same way retention does. The portfolio is growing and your bonus grows with it. We'll review the tiers together after the first quarter.

On top of that: a one-time bonus for every new client you close from a demo.

Realistic total compensation at solid performance: $1,300-1,600/month and more.

YOU'RE A FIT IF

- You've personally done Upwork lead generation, as a bidding manager, lead-gen specialist, or agency operator, and you have before/after cases with numbers (profile improvements, reply-rate lifts, JSS recoveries).

- You know how connects, boosts, outbid rate, JSS, and proposal view rate work.

- You've used Upwork lead-gen tools. Knowing what annoyed you about them is useful here.

- 2+ years in a client-facing role: customer success, account management, or running lead-gen for clients.

- Fluent English, written and spoken. Our clients are in the US, EU, Pakistan, and India.

THIS IS NOT FOR YOU IF

- You want a fixed salary that doesn't depend on whether clients stay.

- You've done SaaS customer success but never actually worked on Upwork.

- You need tasks handed to you. There's a lot of autonomy here.

🚀 B2B Sales Manager (iGaming) | Remote

You must have B2B sales experience in iGaming and be fluent in both Russian and English (C1+) to be considered for this role.
 

Help iGaming companies stop losing revenue.

Every day, iGaming operators lose players, deposits, and revenue because of broken payment flows, poor onboarding experiences, and hidden conversion issues—often without realizing it.
 

At TGO.gg, we help them uncover these hidden revenue leaks through real-user testing and actionable insights, enabling them to improve conversion, optimize customer journeys, and grow their business. We're already trusted by companies such as SOFTSWISS, Betsson, Entain, and other leading industry players.
 

Now we're looking for a B2B Sales Manager to help bring this solution to even more iGaming businesses.

What you'll do

• Own the full sales cycle-from prospecting to closing
• Build your own outbound pipeline through LinkedIn, Telegram, referrals, and events
• Run discovery calls, present our solution, negotiate, and close deals
• Build long-term relationships with decision-makers in the iGaming industry
   

You're a great fit if you

• Have 1–2+ years of B2B sales experience in iGaming
• Speak Russian (required) and English (C1+)
• Enjoy outbound sales and confidently close cold leads
• Love hunting for new business rather than waiting for inbound opportunities
• Are proactive, independent, and driven by results
   

Why join TGO.gg?

• 🌍 Fully remote
• 🚀 Fast sales cycles with a product that solves a real business problem
• 🤝 Direct access to founders and quick decision-making
• 📈 Real ownership and the opportunity to grow with the company
• 🎯 Sell to international iGaming companies and make a measurable impact on their growth
   

If you're excited about building new business, closing deals, and helping iGaming companies grow, we'd love to hear from you.

Requirements:
- 5+ years of experience in Manual QA.
- 2+ years of experience leading QA teams.
- Experience testing HTML5 browser-based games or web applications.
- Proven experience designing and improving QA processes in a product environment.
- Experience defining QA strategies, testing standards, and release quality gates.
- Strong understanding of modern software quality practices, SDLC/STLC, and QA methodologies.
- Experience defining testing strategies, QA standards, and release quality gates.
- Experience establishing testing standards across browsers, operating systems, devices, screen resolutions, and responsive layouts.

Responsibilities:
- Lead, mentor and develop a team of 7 Manual QA Engineers with different seniority levels.
- Plan, organize and balance the QA team's workload across multiple parallel projects.
- Define, maintain, and continuously improve QA processes, standards, documentation, and best practices.
- Establish quality standards for testing across different devices, browsers, screen resolutions, and platforms.
- Define the QA automation strategy, identify automation opportunities, and collaborate with engineering teams on its implementation.
- Define the required testing environments, devices, browsers, and supporting services.
- Establish the mobile testing strategy, including device coverage based on customer usage and business priorities.

Work conditions:
- Medical insurance;
- Regular salary reviews and timely payments;
- Provision of necessary equipment for work as needed.
 

Professional development:
- Corporate English classes;
- Mentoring from experienced Team Leads;
- 50% reimbursement for courses/certifications/webinars, etc.;
- Development towards leadership positions within the company.
 

Work-life balance:
- Ability to work fully remotely;
- 20 days of vacation;
- Days off on public holidays;
- Paid sick leave;
- Informal online/offline events.

We are looking for an Integration Engineer to design, build, and maintain reliable integrations between our advertising platform and external marketing services.
 

What you will do

— Develop and maintain integrations with Meta Marketing API and LinkedIn Marketing API: rate limits, async reports, breakdowns, attribution windows.

— Build and support data synchronization pipelines from Ad Platform APIs to BigQuery/ClickHouse via Cloud Run Jobs and n8n workflows.

— Ensure reliability of data sync: error handling, retry strategies, monitoring and alerting.

— Work with API rate limits, OAuth flows, and webhooks across advertising platforms.

— Participate in new integration projects from API evaluation through production rollout.

— Write production-grade Python code: error handling, logging, tests, documentation.

— Actively use AI-assisted development tools (Copilot, Cursor, Claude Code) for code generation, debugging, and pipeline design.
 

Requirements

— 5+ years in backend or data engineering with focus on API integrations.

— Hands-on experience with Meta Marketing API and/or LinkedIn Marketing API: real work with rate limits, async reports, breakdowns, attribution windows.

— Strong Python skills: production-grade code with error handling, logging, and tests.

— Solid understanding of data pipeline patterns: idempotency, backfill, incremental sync, schema evolution.

— Experience with GCP or comparable cloud (AWS/Azure) at service level: Cloud Run, BigQuery, or equivalents.
 

Nice to Have

— Knowledge of Programmatic ecosystem: DV360, The Trade Desk, OpenRTB.

— Experience with BigQuery and/or ClickHouse.

— Pulumi / Terraform for IaC.

— Understanding of advertising metrics: impressions, clicks, conversions, ROAS, attribution models.

— Experience with n8n or similar workflow orchestration tools.
 

What We Offer

— Fully remote with flexible hours (aligned with EU timezones for syncs).

— AI-first tooling — Claude Code licenses and cutting-edge AI development workflows.

— A team with no bureaucracy, decisions are made fast.

About Digis
Digis is a European IT company with 200+ specialists delivering custom software development and staff augmentation services to clients in the US, UK, and EU.
We build long-term partnerships and focus on transparency, trust, and measurable business results.

About the Project
This role is part of Digis’ internal sales & lead generation department.
The team works with LinkedIn and email outreach to generate qualified leads for IT outsourcing and staff augmentation services.
The processes are mature, well-documented, and currently scaling. You will work closely with the Head of Sales and Lead Generation team, directly influencing the company’s sales pipeline.

Key Tools & Technologies

• LinkedIn Outreach
• Email Outreach (Gmail-based tools)
• Google Sheets / Google Docs
• AI tools for writing support: ChatGPT, Grammarly
• Lead verification & data tools: Apollo, Zerobounce, etc.

Requirements

• 1+ year of experience in Lead Generation / Outreach (outsourcing/outstaffing companies)
• Hands-on experience with LinkedIn and email outreach
• Ability to write manual, personalized outreach messages
• Familiarity with ChatGPT / Grammarly as writing assistants
• Clear understanding of the staff augmentation model
• Strong analytical thinking and attention to detail
• Upper-Intermediate+ English

Responsibilities

• Build ICP-based company lists
• Find and verify contact data (emails, LinkedIn profiles) of decision-makers
• Write personalized outreach messages (email + LinkedIn)
• Log and maintain data in tracking sheets / CRM
• Continuously improve outreach quality and conversion rates
• Collaborate closely with the Head of Sales and Lead Gen team

We Offer

• 20 paid vacation days per year
• 5 paid sick leaves per year (no medical documents required)
• Personalized development plan with training compensation
• English courses compensation
• Work equipment if needed (PC / laptop / monitor)
• Flat and transparent internal communication
• Opportunity to switch between projects and technologies within Digis
• Full accounting and legal support

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

We are seeking a Senior DevOps Engineer with experience or strong knowledge in working within teams or leading workstreams involving DevOps for a global network of professional services firms, with emphasis on the following areas:

• Linux/Unix environment / System administration;
• Configuration Management;
• Multiple scripting languages on Linux platform (Bash, Awk, Sed, Python);
• Cloud-hosted systems;
• Hardware capabilities;
• Transport security, SSH and certificates;
• Docker containers for application deployment;
• Relational databases;
• NoSQL data stores;
• Distributed/clustered or grid computing systems.

Skills required:

• Administering and configuring Linux OS including network and software application setups;
• Setting up and managing CI/CD pipelines using tools such as GitHub Actions, Azure DevOps, or Jenkins;
• Automating repetitive development, deployment, and operational tasks;
• Documenting systems, refining requirements, identifying solutions independently, and effectively communicating within the team;
• Database management including design, creation, query optimization, and manipulation;
• Utilizing enterprise orchestration tools (e.g., BPM, ESB) and messaging queues (e.g., RabbitMQ) to manage services and workflows efficiently.

Key Responsibilities: 

• Administration of Linux/Unix environments, including network and software configuration;
• Configuration management and automation of deployment processes;
• Development and maintenance of automation scripts on Linux platforms;
• Support and administration of cloud systems and infrastructure;
• Deployment of applications in Docker containers and support of containerized environments;
• Setting up and maintaining continuous integration (CI) and continuous deployment (CD) processes using tools like GitHub Actions, Azure DevOps, etc;
• Automation of routine development, operations, and deployment tasks.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Не просто код, а твій вплив на мільйони українців

Nova Digital — це технологічне серце екосистеми NOVA, де твій код стає частиною щоденного життя цілої країни.

Про масштаб наших сервісів:

• 50+ млн запитів щодня проходять через наші системи
• 10+ млн активних користувачів покладаються на наші рішення

Ми будуємо не просто продукт — ми створюємо технологічну інфраструктуру, яка об’єднує людей, бізнеси та можливості вже майже по цілому світу.

Ми шукаємо Business Analyst в команду "Інформування". Інформування - це система сповіщень для користувачів, де ми створюємо ефективні push, Viber, SMS та email-розсилки, що допомагають клієнтам отримувати актуальну інформацію про посилки в процесі доставки як в Україні, так і за її межами.

Твій ідеальний профіль:

• Системне мислення: здатність тримати в голові велику кількість взаємозв’язаних процесів і шукати зв’язки між бізнес-проблемою та технічним рішенням.
• Проактивність та ініціативність: ми шукаємо не просто виконавця, а аналітика, який думає, ставить під сумнів, пропонує покращення та аргументує свої ідеї.
• Комунікаційні навички: чітке та логічне донесення думки — як письмово, так і усно; вміння пояснити складне простими словами як для розробників, так і для non-tech учасників.
• Досвід роботи у крос-функціональних командах (аналітики, продакт-менеджери, девелопери, QA, маркетинг).
• Готовність працювати в умовах швидкого масштабування, невизначеності та зміни пріоритетів.

• Від 3-х років в ролі BA/SA (переважно з продуктом або платформою, що працює з логістикою, e-commerce, або великими обсягами користувацьких даних).
• Досвід роботи в системному аналізі.
• Активність та комунікабельність, бажання працювати в команді.
• Досвід роботи з робота з Jira, Confluence, Draw.io, Google Workplace.
• Досвід збору та аналізу вимог.
• Знання технік моделювання бізнес-процесів (BPMN), діаграм класів (UML), sequence-діаграм, user-story, use-case.
• Навички написання ТЗ, специфікацій та інструкцій для користувачів.
• Розуміння принципів інтеграції (REST API, JSON/XML, webhooks) та досвід роботи з технічними командами щодо зовнішніх/внутрішніх інтеграцій.
• Постійна робота з REST API.
• Аналіз даних: SQL, MySQL, PostgreSQL, Excel.
• Знання технологій і досвід проєктів інтеграції інформаційних систем;
• Досвід побудови складних логістичних або системних процесів — наприклад, відстеження життєвого циклу посилки, управління статусами, SLA, поверненнями тощо.

Що робитимеш як Business Analyst:

• Збір вимог до програмного забезпечення та їх аналіз.
• Написання технічних завдань та мануалів.
• Керування технічними вимогами.
• Прийом реалізованих задач.
• Співпрацювати з командами розробки, дизайну, QA.
• Працювати з логістичними API та інтеграціями з поштовими операторами.
• Валідувати та оптимізувати нові фічі на основі даних, користувацького фідбеку та логів.
• Підтримувати документацію продукту.

Nice-to-have:

• Досвід роботи в сфері логістики або системі інформування буде перевагою.
• Знання технічних аспектів розробки програмного забезпечення.

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.

We're building Project, a multiplatform Al-powered document system serving hundreds of thousands of users every month: We need a  Engineer who ships end-to-end: someone who thinks like a product owner, codes like a craftsperson, and reaches for Al-native tooling by default.

What You Will Do

• Build and maintain the core multiplatform document system. You'll own features end-to-end, from idea to production, React frontends, Node.js/Express backends, and PostgreSQL, Databricks integration & data layers.

• Ship to learn. Proactively instrument features, measure impact, seek user feedback, and iterate or kill based on what you discover. You treat metrics as a compass, not a report caro

• Design and orchestrate agentic Al workflows using modern frameworks (LangGraph, Claude Agent SDK, MCP protocols) and integrate LLMs into product features via prompt chains, tool calling, and function

• Collaborate with engineers, designers, and leadership to shape the product roadmap. You'll have a real voice in what gets built and why.

• Build, maintain, and extend automation pipelines and connect them with Al agents, extermal APis, webhooks, and cloud services on GCR

• Contribute to database schema design (PostgreSQL, BigQuery), build and maintain RESTful APls, and help manage our cloud infrastructure on Google Cloud Platform.

What You Will Bring

• Python fluency, you can quickly build and utilise a wide range of libraries when the task calls for it.

• 2-5 years of full-stack experience in a high-output team. You know how to balance speed with quality and when to choose one over the other.

• Deep Python, TypeScript & React proficiency (Hooks, Context API, Vite, Shadcn Ul) and backend (Node.js, Express, REST APls, PostgreSQL).

• You have taste. You can distinguish between good and bad UX, and you can share examples to demonstrate it.

• You're Al-native. You reach for agents by default, understand MCP and agentic orchestration patterns, and have built guardrails to trust them more and more. Python proficiency for rapid prototyping is a must.

• You're self-driven and business-aware. You care about solving real problems and moving the needle on metrics, not just shipping features. Give you context, and you'll find the leverage.

Bonus Points

• Previous hands-on experience with LLMs in production, prompt tuning, RAG pipelines, vector databases (Pinecone, Weaviate), or agentic frameworks (Lang Graph, CrewAl).

• Familiarity with LLM observability tools (Langfuse, LangSmith) and cloud platforms (GCP).

• A genuine passion for Al and a habit of staying on the frontier: new models, protocols (MCP, A2A), and developer tooling.

Why You'll Love Working With Us

• High-impact role in a small, agile team building a greenfield product with real scale potential.

• Modern, carefully selected tech stack with Al at the core, not bolted on.

• Startup energy backed by the resources and stability of a large, successful company.

• A collaborative culture that values open communication, ownership, and a shared passion for building exceptional products.