Jobs at Djinni

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Sales Operation Manager to join our team!

Requirements:

– 3+ years of experience in Sales Operations, Revenue Operations, or Sales Enablement
– Strong understanding of B2B sales processes, funnels, and performance metrics
– Proven experience in standardizing processes and implementing sales frameworks across teams
– Hands-on experience with CRM systems (e.g., Salesforce, HubSpot) and sales automation tools
– Strong analytical skills; ability to monitor performance and identify gaps and inefficiencies
– Experience working with cross-functional stakeholders (sales, marketing, product)
– Strong organizational and communication skills; ability to enforce processes and drive alignment
– English — Intermediate (B1+) or higher

Responsibilities:

– Implement and enforce a unified sales operations framework (pipeline management, forecasting, activity tracking, conversion rates, deal velocity, win rate, average deal size, LTV, RR) across all business units
– Standardize and maintain sales processes and CRM usage; drive automation (workflows, templates, integrations) to ensure data accuracy and process compliance
– Monitor sales performance and funnel metrics; identify gaps, inconsistencies, and risks, and ensure corrective actions are taken
– Develop and maintain Sales Playbooks to ensure consistent execution across teams (scripts, discovery, value proposition, objection handling, cross-sell)
– Build and support onboarding programs for new sales hires to ensure alignment with standardized processes
– Create and maintain centralized sales materials and ensure their consistent usage across business units
– Collect best practices across business units and scale them; support cross-functional initiatives (marketing alignment, lead generation processes, incentive plan adjustments)

Our benefits to you:

- Modern corporate equipment based on macOS or Windows and additional equipment are provided;

- Paid vacations, sick leave, personal events days, days off;

- Referral program — enjoy cooperation with your colleagues and get the bonus;

- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

- Rewards program for mentoring and coaching colleagues;

- In-house Travel Service;

- Multiple internal activities;

- Other benefits could be added based on your location.

Requirements:

• Confident understanding of On‑page, Off‑page, and Technical SEO
• 1–2 years of experience as an SEO specialist
• Experience independently managing SEO projects
• Ability to conduct technical audits and identify growth opportunities
• Experience working with Google Search Console, GA4, Ahrefs / Seranking, Screaming Frog / Netpeak Spider
• Ability to work with semantics: collection, clustering, prioritization
• Understanding of link‑building logic (anchor lists, strategy, placement control)
• Strong skills in Excel / Google Sheets
• Basic knowledge of HTML and understanding of CMS logic (WordPress or similar)
• Understanding of Google algorithms and E‑E‑A‑T principles
• Experience in task setting and quality control of completed work

Will be plus

• Experience mentoring or training Junior SEO specialists
• Experience managing small teams (1–3 people)
• Experience working with PBNs and drop‑domains
• Experience automating reporting (API, Apps Script, etc.)
• Experience in the iGaming / affiliate niche
• Experience working with international markets

Responsibilities:

• Independent management of part of the SEO projects
• Oversight of tasks performed by Junior SEO specialists
• Quality control of completed tasks (semantics, technical specifications, link placements, reports)
• Training Junior specialists to work with tools and internal processes
• Explaining task logic from scratch
• Participation in the development and adjustment of SEO strategies
• Conducting technical and content audits
• Creating and overseeing the execution of the content plan
• Monitoring the link‑building strategy and donor quality
• Analyzing traffic and ranking dynamics
• Preparing project reports
• Participating in presale analyses for new projects

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a  Sales Manager to join our team!


Requirements:

• - At least 2 years of B2B sales experience in iGaming, digital marketing, media buying, or affiliate marketing
  - Strong understanding of performance marketing, including paid traffic, CPA/RevShare models, funnels, KPIs, LTV, and ROI
  - Ability to conduct consultative sales calls, present services, and clearly communicate value propositions
  - Confident spoken and written English
  - Strong discipline in CRM usage, pipeline management, and sales forecasting
  - Experience working with different types of clients, from small businesses to large iGaming operators

• Will be plus:

  - Existing network of contacts within the iGaming industry
  - Experience selling performance-based models (CPA, RevShare, Hybrid)
  - Participation in iGaming conferences (SiGMA, iGB, SBC, etc.)

• Soft Skills:

  - Ability to quickly navigate complex and non-standard situations
  - Strong relationship-building and client management skills
  - Ability to work effectively in a fast-paced, high-communication environment
  - Strategic thinking combined with a hands-on approach

• Responsibilities:

  - Prospect and acquire new iGaming clients (brands and operators)
  - Conduct initial discovery calls and qualify leads
  - Present the agency, its services, and case studies
  - Develop tailored marketing strategies based on client goals, channels, business models, and budgets
  - Close deals, launch partnerships, and drive upsell opportunities
  - Coordinate with media buying, affiliate, and operations teams
  - Manage CRM, track deal stages, and maintain accurate sales forecasts
  - Participate in industry conferences and work with inbound and offline leads

Our benefits to you:

• An exciting and challenging role in a fast-growing group of companies, with the opportunity to work alongside a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and other business areas
• A collaborative and inspiring work environment with passionate experts and leaders who foster a friendly culture and a success-driven mindset
• Modern offices in Warsaw, Limassol, Kyiv, Almaty, and Yerevan, with the flexibility to work remotely or on-site while building valuable professional connections
• Modern corporate equipment based on macOS or Windows, with additional equipment provided when needed
• Paid vacation, sick leave, personal days, and additional days off
• Corporate health insurance program to support your well-being
• Employee referral program with bonus opportunitie
• Learning and development programs, including regular internal training, compensation for external education, and attendance at international professional conferences
• Mentoring and coaching rewards program
• Free in-house English courses
• In-house Travel Service
• A wide range of internal activities, including an employee platform with quests, gamification, gifts, and company news, as well as RedCore clubs for movie, book, and pet lovers, and themed office events
• Corporate events and team-building activities

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Senior SEO Specialist to join our team!

Requirements:

• 5+ years of SEO experience with proven successful cases;
• 2+ years in iGaming;
• Strong understanding of search engine algorithms;
• English level B1+, Ukrainian/Russian;
• Experience in developing and executing SEO strategies (content, technical SEO, link building, UX);
• Basic HTML/CSS knowledge for SEO needs;
• Experience with high-load and multi-regional websites;
• Strong technical SEO expertise;
• Experience with SERM and Parasite SEO;
• Proficiency with SEO tools;
• Experience in A/B testing and bot behavior analysis;
• Cross-team collaboration (devs, content, link building);
• Understanding of business metrics and ability to justify decisions;
• Mentoring experience;
• Experience in automation of SEO processes.

Will be plus:

Experience working with AI agents (Claude Code, Codex, Cursor)

Responsibilities:

• Full ownership and independent management of projects;
• Steady growth in traffic and rankings across projects;
• Improvement of business metrics (registrations, FTD);
• Achievement of intermediate SEO strategy goals;
• Reduced dependency of projects on the team lead/manager;
• Scaling successful use cases across other projects;
• Initiating new ideas and approaches;
• Collaboration with the content team;
• Collaboration with the link-building team;
• Collaboration with the development team;
• Achievement of defined project KPIs;
• Budget control across projects;
• Testing hypotheses to improve project metrics and analyzing test results;
• Preparing pre-sale SEO audits for potential clients.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Team Lead SEO to join our team!

Requirements:

• Minimum 1 year of experience in a leadership role;

• 3–5 years of commercial experience in the iGaming industry;

   

  SEO Expertise:

• Deep understanding of how search engines work;
• Expert knowledge of ranking factors and Google algorithms, with the ability to adapt to updates;
• Experience in developing and implementing SEO strategies;
• Experience working in highly competitive niches;
• Experience managing large-scale projects;
• Ability to analyze traffic trends, identify causes of drops, and create recovery plans;
• Experience with iGaming-specific SEO challenges: blocks, dropped domains, migrations, satellite sites, cloaking;
• Ability to conduct technical audits and effectively define tasks for development teams;

• Experience with A/B testing of SEO hypotheses: ideation, execution, and evaluation;

   

  Strategic Thinking:

• Ability to build long-term SEO strategies;
• Understanding the impact of SEO on business metrics;
• Ability to identify growth opportunities and implement them;
• Data-driven decision-making skills;

• Strong understanding of business priorities;

   

  Team & Project Management:

• Experience managing an SEO team (or mentoring specialists);
• Skills in developing and growing team members;
• Experience conducting performance reviews and setting development goals;
• Hiring and evaluation skills;
• Ability to allocate projects based on team capacity and competencies
• Experience overseeing multiple projects simultaneously (focus on management rather than execution);
• Backlog management skills: prioritization, timeline control, and risk management;
• Ability to delegate effectively with quality control (without micromanagement);
• Process Management:
• Ability to implement best practices;
• Ability to improve team efficiency;
• Experience in process standardization.

Responsibilities:

    Project Performance Management:

• Oversee the development and execution of SEO strategies across projects;
• Identify and scale growth opportunities;
• Ensure achievement of KPIs across all SEO projects within the team
• Conduct regular audits of project status: rankings, traffic, and business metrics;
• Detect performance drops in a timely manner and organize recovery actions;

• Forecast results and adjust strategies proactively;

   

  SEO Team Management:

• Coordinate and manage SEO specialists (Senior, Middle) to achieve project KPIs;
• Distribute projects based on expertise level, workload, and growth areas;
• Ensure quality control of specialists’ work;
• Conduct regular 1:1 meetings;
• Drive the professional development of the team;
• Participate in hiring and onboarding of new employees;
• Provide high-level quality control of presale audits;

• Conduct performance reviews: competency assessment and goal setting;

   

     Process Management:

• Implement and maintain best practices within the team;
• Ensure all SEO activities are executed systematically, on time, and aligned with KPI achievement;
• Standardize and control project documentation
• Improve team efficiency;

• Identify process bottlenecks and initiate improvements;

   

  Budget & Resource Management:

• Monitor project expenses within the approved budget;
• Evaluate the efficiency of budget allocation;
• Cross-Functional Collaboration;
• Product team;
• Development team;
• Content team;
• Linkbuilding team;
• Marketing team;
• Management.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

We are looking for a NOC Engineer with Linux and monitoring skills to join our new Observability team.
In this role, you will monitor our production infrastructure, respond to alerts and incidents, troubleshoot issues, and help improve how we monitor and react. You will work closely with DevOps, QA, and engineering teams.
We hire for the long term. If you want to grow and you enjoy learning on real production cases, we will invest in your development and support your growth.

Key Responsibilities:

• Monitor the infrastructure using monitoring tools (Grafana, Prometheus, Icinga / Zabbix).

• Respond to alerts and incidents, and resolve issues following procedures and runbooks.

• Escalate serious production incidents to DevOps and engineering teams when no procedure exists.

• Work on follow-up tasks after incidents.

• Improve the observability and monitoring stack, including migrations between monitoring systems.

• Write and update runbooks and automate routine tasks with scripts.

• Collaborate with DevOps, QA, developers, and other engineering teams.

• Participate in the on-call rotation, which is introduced gradually.
 

Requirements:

• 2+ years of experience as a Linux Engineer, System Administrator, IT Specialist, NOC Engineer (Linux focus), or Junior DevOps Engineer with monitoring knowledge.

• Solid experience with Linux as the main focus of the role.

• Hands-on experience with monitoring systems (Grafana, Prometheus, Icinga / Zabbix).

• Troubleshooting skills and the ability to describe problems clearly and briefly..

• Willingness to learn and grow, with a responsible and transparent approach to work.

• English at B1 level.
 

Nice to have:

• Automation: Terraform, Ansible, Puppet, GitOps 
• Knowledge of Windows Server.
• Scripting (short scripts)
• ELK stack

• Python 

What we offer:

• 20 paid vacation days per year

• 10 paid sick leave days per year

• Public holidays as per the company’s approved Public holiday list

• Medical insurance

• Opportunity to work remotely

• Professional education budget

• Language learning budget

• Wellness budget (gym membership, sports gear and related expenses)

• Career growth

About the role

We are looking for a Promo Manager to join our iGaming team and take ownership of promotional campaigns aimed at increasing player engagement, retention, and reactivation.

The ideal candidate has experience in online casino or sportsbook products, understands player behavior, bonus mechanics, and knows how to develop promotional campaigns that contribute to business performance.

Responsibilities

- Develop and implement promotional campaigns for Casino and/or Sportsbook products.

- Create and manage promotional mechanics: Free Spins, Cashback, Reload Bonuses, Free Bets, Tournaments, and other bonus offers.

- Develop promotional strategies for different player segments, including New, Active, Inactive, and VIP players.

- Collaborate closely with CRM, Retention, VIP, and Marketing teams.

- Plan and maintain promotional calendars.

- Analyze campaign performance and optimize promotional activities.

- Monitor bonus costs, player engagement, retention rates, and campaign ROI.

- Develop reactivation campaigns for inactive players.

- Adapt promotional offers to different GEOs and player behaviors.

- Conduct A/B testing to identify the most effective promotional mechanics.

Requirements

- Previous experience as a Promo Manager, Promotion Manager, CRM Manager, or Retention Manager in iGaming.

- Understanding of Casino and/or Sportsbook products.

- Strong knowledge of bonus mechanics and promotional campaigns.

- Understanding of player segmentation and retention strategies.

- Experience working with CRM platforms and promotional tools.

- Ability to analyze campaign performance and understand key metrics (GGR, NGR, Bonus Cost, ROI, Retention).

- Analytical mindset and attention to detail.

- Good communication and cross-functional collaboration skills.

Will be a plus

- Experience working with multiple GEOs.

- Experience with VIP and high-value player segments.

- Knowledge of bonus abuse prevention.

- Experience with A/B testing and campaign optimization.

We offer

- Competitive salary based on experience.

- Remote work.

- Opportunity to influence promotional strategy and product performance.

- Professional team and development opportunities.

About the Project:

We are looking for a QA Engineer to join a team building a real-world asset (RWA) tokenization platform that connects issuers and investors. The platform lets users create, issue, mint, burn and transfer tokens using the ERC-3643 standard on Ethereum.

The product sits at the intersection of digital assets and traditional finance and operates in a highly regulated space, so compliance and security are top priorities. It includes role-based access control, approval quorums, KYC/KYB identity verification, AML transaction and wallet monitoring, and self-custodial wallet integration, with institutional non-custodial wallets planned next.

The testnet is already live, and the team is preparing a restricted mainnet launch in mid-November, followed by a full launch next year.

Responsibilities:

• Own end-to-end testing of the platform, from requirements analysis to release validation;
• Test core blockchain flows: token issuance, minting, burning and transfers, wallet connections and on-chain transactions on testnet and mainnet;
• Test compliance-related functionality: KYC/KYB onboarding, role-based access, approval flows and AML integrations;
• Design and maintain test documentation (test cases, checklists, test plans);
• Develop and maintain automated UI and API tests with Playwright + TypeScript;
• Perform regression, smoke, integration and exploratory testing;
• Identify, document and track bugs in Jira or similar tools;
• Collaborate closely with developers, product managers and the client team;
• Support release processes, including the testnet-to-mainnet launch and post-release verification.

Requirements:

• 4+ years of professional experience in QA;
• Commercial experience testing Web3 / blockchain products (must have): crypto wallets, tokens, transactions, Ethereum or EVM testnets;
• Commercial experience with test automation using Playwright + TypeScript (Cypress is acceptable);
• Strong manual testing skills for web applications;
• Experience with API testing (Postman, Swagger);
• Basic SQL knowledge for data validation;
• Understanding of client-server architecture and SDLC;
• Experience working in Agile/Scrum teams;
• English: Intermediate or higher (written and spoken).

Nice to have:

• Experience with ERC-20 / ERC-3643 tokens or smart contract testing (Hardhat, ethers.js);
• Experience testing KYC/KYB, AML or other compliance flows;
• Fintech or financial services background;
• Mobile testing and mobile automation (Appium or similar).

We are looking for an experienced Backend Developer to join our team and work on a transportation-domain platform with a strong focus on EDI integrations.
 

What you will do:

• Develop and maintain backend services in Python.
• Build and support integrations with external systems and partners.
• Work with EDI/X12 messages, mappings, validation, and processing.
• Develop asynchronous and event-driven services.
• Work with AWS-based infrastructure and services.
• Design and maintain APIs and integrations.
• Troubleshoot integration and production issues.
• Work closely with the rest of the engineering team on architecture and implementation.
   

Requirements:

• Strong commercial experience with Python.
• Experience with AWS.
• Experience with backend APIs and system integrations.
• Experience with message-driven/event-driven architecture.
• Experience with relational databases.
• Solid understanding of distributed backend systems.

• Strong debugging and problem-solving skills.

   

EDI / X12:

Hands-on experience with EDI / ANSI X12 is highly important for this position.

Transportation-domain experience is preferred, particularly:

• X12 214 — Transportation Carrier Shipment Status.

• X12 210 — Motor Carrier Freight Details and Invoice.

   

Strong X12 experience from other industries is also highly relevant. For example:

• Retail / supply chain: 850, 856, 810
• Healthcare: 837, 835, 270/271

• Other EDI-heavy domains

   

We are looking primarily for someone who understands X12/EDI concepts and has practical experience with message structures, parsing, validation, mapping, acknowledgments, trading-partner differences, and integration troubleshooting. Direct experience with 210/214 is a strong advantage, but solid X12 experience in another domain is transferable.

Nice to have:

• NATS or another message bus; NATS preferred.
• Transportation or logistics domain experience.
• Direct experience with X12 210/214.
• Rust.
• Frontend/UI development experience.

We’re looking for a Traffic Monetization Specialist who knows how to turn SEO traffic into a profitable business. Someone who understands both sides of the equation: what users need and what advertisers are ready to pay for.
Your mission will be to find the right offers and partners, negotiate better deals, test placements and funnels, and continuously improve monetization performance.
 

Requirements: 

• 2+ years of traffic monetization or affiliate marketing experience within iGaming, sports betting, or digital media.
• Deep understanding of sports audiences, betting products, and commercial models (CPA, RevShare, Hybrid, Flat Fee).
• Hands-on experience with tracking tools (Keitaro or similar), postback setups, SubIDs, and traffic distribution rules.
• Strong analytical skills with a focus on funnels, lander testing, and core metrics (EPC, CR, LTV, ROI).
• English proficiency at B1–B2 level or higher.
  Strong self-management skills with a result-oriented mindset.

Will be plus: 

• Publisher-side experience monetizing organic SEO, news, or social traffic.
• Working knowledge of local compliance regulations in key target GEOs.
• Proficiency in French.

Responsibilities: 

• Monetization & Partner Management: Source, evaluate, and onboard affiliate networks, direct betting advertisers, and monetization platforms.
• Negotiate commercial terms (CPA, RevShare, Hybrid, Flat Fee).
• Funnel & Placement Optimization: Select and test optimal offers based on GEOs, content sections, and sports events. Plan CTA placements, pre-landings, and creatives to maximize conversion rates.
• Tracking & Analytics: Set up and maintain campaign tracking, traffic distribution, and postbacks in Keitaro (or similar tools).
• Analyze funnel performance (EPC, FTD, LTV, ROI) and eliminate data discrepancies.
  Testing & Scaling: Run systematic A/B tests on landing pages, offer splits, and ad formats.
• Scale top-performing combinations and replace underperforming ones
• Cross-Functional Collaboration: Partner with Content, SEO, Product, and Analytics teams to align monetization setups with organic traffic growth and brand safety.

Probation Goals: 

• Conduct an audit of current monetization (offers, GEOs, Keitaro tracking, data discrepancies) and stabilize critical flows within the first month. 
• Build and maintain an up-to-date offer matrix by GEO, content sections, and sporting events; onboard at least 10–15 new or improved partner offers. 
• Run and complete systematic A/B tests (landing pages, CTAs, offer splits) with documented results and scaling of top-performing combinations. 
• Deliver growth in key metrics (EPC, FTD, revenue per visit) in at least one priority GEO vs. the baseline at the start of the probation period.
• Establish regular reporting and own monetization end-to-end: incident handling, analytics, and coordination with SEO, Product.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Brand Manager to join our team!

Requirements

• 4+ years of marketing experience. At least 2 years in a Brand Manager, Marketing Manager, or similar role
• Experience in iGaming, Betting, Gambling
• Experience creating and maintaining positioning, brand platform, Brand Book, Tone of Voice, brand guidelines
• Experience managing 360° brand campaigns involving multiple teams
• Understanding of the marketing mix from a brand perspective: Brand, Creative, Content, PR, Influence, SMM (communications side)
• Experience conducting marketing research (Competitor Analysis, Brand Health, CustDev, etc.)
• Experience developing and implementing positioning and brand strategies
• Experience working with ambassadors, influencers, sports clubs
• Skills in managing budgets for brand campaigns and special projects
• Solid command of analytics and understanding of key brand metrics
• Experience setting tasks, prioritizing, and coordinating cross-functional teams
• Strong communication and process organization skills
• English Upper-Intermediate (B2) or higher

Responsibilities

Brand strategy and positioning
– Developing and updating product positioning, Brand Book, Tone of Voice
– Owning the brand’s Visual/Content Direction, ensuring consistency across all channels
– Implementing brand strategy across cross-functional teams, accounting for regional specifics

Brand campaigns and special projects
– Launching brand and 360° campaigns, coordinating launches together with cross-functional teams
– Initiating and participating in special projects, sponsorship activations, and merchandise
– Overseeing workflow: timelines, quality, and alignment with brand strategy

Cross-team collaboration
– Working closely with Design, Copywriting, SMM, Product, Analytics, Country Management, and other teams
– Coordinating tasks between teams and monitoring execution of brand plans
– Removing operational blockers in brand workstreams

Brand project management
– Managing brand projects from task setup through final launch, including reviewing deliverables from cross-functional teams
– Creating briefs, assigning tasks, and monitoring execution
– Managing priorities and statuses of brand projects

Brand processes
– Maintaining and improving internal processes of the Brand Management team
– Optimizing cross-departmental collaboration on brand matters
– Ensuring documentation, briefs, and workflows stay up to date

Research and market
– Monitoring competitors and market brand activities
– Analyzing trends and identifying new opportunities for brand development
– Participating in research: Competitor Analysis, Brand Health, CustDev

Reporting
– Preparing regular status updates on brand projects
– Reporting on brand KPIs and campaign timelines
– Maintaining project documentation and keeping work trackers up to date
– Monitoring brand metrics: Brand Awareness, Brand Equity, Share of Voice/Search, CPM of brand campaigns

Benefits

• 🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
• 🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
• 📍Beautiful offices in Warsaw, Limassol, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
• 🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
• 🏖Paid vacations, sick leave, personal event days, days off;
• 👨‍⚕️Corporate health insurance program for your well-being;
• 💵Referral program — enjoy cooperation with your colleagues and get a bonus;
• 📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
• 💁🏼‍♀️Rewards program for mentoring and coaching colleagues;
• ✈️In-house Travel Service;
• 🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
• 🎳Company events, team buildings.

Every first deposit starts a story. You decide how it goes.

Most CRM roles hand you a platform and a calendar and ask you to send more. This one hands you two iGaming brands across Tier 1 markets and asks a bigger question: what would player retention look like if it were built properly, from the data up?

We've been operating successfully for over 6 years, backed by ambitious industry innovators with a strong multi-regional presence. Now we're rebuilding CRM into an omnichannel, automated, AI-assisted engine that is measured down to the cohort. We need the person who can design it, build it with their own hands, and teach a team to run it. You'll lift engagement, retention and lifetime value through segmented communications, localised campaigns and smart automation, and you'll see your impact directly in deposit activity, average deposit size and player retention.

What you'll build

• The strategy. You'll develop and run the omnichannel CRM strategy, product mechanics and communications for both brands, covering onboarding, retention, engagement and monetisation.
• The CRM architecture. Email, SMS, push, in-app, on-site and messengers, all working as one system. You'll set up the data model, events, journeys, frequency caps and channel priority, and you'll ship it.
• The player journey, end to end. Registration, first deposit, the critical second deposit, at-risk, lapsed, VIP. You'll map every touchpoint, track it and make every step count, starting with early onboarding.
• Innovate user engagement formats. You'll invent them, work out the numbers and prove they pay back.
• Campaigns that land. You'll plan, coordinate and run multi-channel campaigns hands-on, with promo mechanics matched to player psychotypes, behavioural triggers and traffic source.
• Real personalisation. More than a first name in the subject line: the right offer, game, moment and channel for each player, driven by behaviour and predictive scores.
• Every market in its own voice. CRM tailored to local languages, cultural nuances and player preferences. You'll oversee multi-language content and keep deliverability healthy in every channel.
• Automation and AI at the core. You'll move manual campaigns into triggered journeys and put AI to work on copy, translation, creative, segment discovery and send-time optimisation, with smart guardrails.
• Data you can trust. You'll analyse player behaviour, define the dashboards with BI, run the test pipeline and show uplift against holdout groups.
• A team that levels up. You'll hire, coach and train CRM Managers, Specialists and Juniors across geos, and leave playbooks behind so the knowledge stays with the team.
• Strong partnerships. You'll work closely with Product, Development, Marketing, BI, Customer Success and Support so that CRM drives the business goals.

Why this role is different

• Clear, honest targets from day one. Within your first two weeks you'll co-write a KPI roadmap tied to your bonus, so you'll always know what winning looks like.
• Real ownership. Architecture, promo budget, test roadmap and team are yours to shape.
• Room to experiment. New formats and AI pilots every quarter are part of the job description. Stay ahead of iGaming CRM trends and bring them to life.
• Visible impact. Your work shows up directly in retention, churn, deposit frequency, average deposit size, LTV and payback.
• Engagement done responsibly. Responsible gambling safeguards are built into the data layer, not added at the end.

You're probably who we're looking for if…

• You have 5+ years in CRM or retention, including 3+ in iGaming (casino and/or sportsbook), ideally in Tier 1 markets.
• You bring deep, hands-on Customer Journey Optimisation and have implemented and tested strategies across multiple channels.
• You've worked hands-on in Customer.io, Optimove, Smartico, Xtremepush, Braze or similar, at admin level, with strong segmentation and personalisation skills.
• You've implemented or migrated an omnichannel CRM: event specs, data mapping, QA and go-live.
• You've solved deliverability and localisation issues in multi-channel engagement.
• You write SQL, live in a BI tool, are strong at A/B testing and campaign optimisation, and can't let a campaign go without measuring its incremental impact.
• You use AI every day in your work and can show results.
• You can run multiple CRM projects at once in a fast-paced organisation.
• You've lifted FTD retention, reactivation or CRM revenue share, and you have the numbers to prove it.
• Your English is Upper-Intermediate (B2) or higher.

What we offer

• A competitive salary and real growth within a forward-thinking team.
• Fully remote work with flexible environment.
• 20 paid vacation days a year, plus learning and development programmes.
• A high-performing product with strong market traction.
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Junior Dev & Data Analytics Specialist  

UA, Lviv 

Hybrid work for Lviv region candidates, remote for other Ukrainian locations. 

Nestlé Business Solutions (NBS) is a global team delivering smart, efficient solutions that keep Nestlé running worldwide. We combine technology and collaboration to simplify processes and create real business value. 

  
Are you ready to join a multinational company and a dynamic team?   

We’re excited to offer an opportunity for Jnr. Dev & Data Analytics Specialist  to join our Development & Data Analytics team. 

With you we will:     

• Create Power BI Dashboards using DAX, Power Query, and data models; 
• Maintain Power BI dashboards and other analytical reports to ensure data integrity; 
• Write and optimize SQL/Snowflake queries for data extraction and reporting; 
• Support citizen development of Python-based automation scripts and data pipelines; 
• Automate simple business reporting processes through KNIME or Power Automate flows; 
• Work with Jira for task tracking and updates statuses of incoming requests;  
• Communicate with stakeholders and different NBS departments to collect proper data related to the projects; 
• Provide support to the partners as the data analytics expert during relevant meetings; communicate with databases owners to ensure data delivery and/or issues resolution. 

Key requirements:   

• University degree preferably in Computer Science, Information Systems, Economics, or Business; a background in BI, databases, or analytics is an advantage; 
• At least 1 year of analytical, BI development, or data-related experience (internship or academic project counts); 
• Skilled in Microsoft Power BI, Power Query (Basic knowledges of DAX and SQL), Strong knowledge of Excel (VBA strongly preferred); 
• Good analytical skills and attentive to details; 

Preferable: 

• Power Automate or KNIME; 
• Basic knowledge of Agile concepts and frameworks such as Scrum or Kanban is a plus; 
• Python: basic scripting for data manipulation (pandas, openpyxl, or similar libraries) 
• English level: Intermediate / Upper‑Intermediate, sufficient for effective verbal communication with international business stakeholders. 

Let’s Talk Benefits:    

• Competitive package: annual salary review and annual bonus, 28 paid vacation days, paid sick leave, medical insurance, IT Club discounts  
• Work arrangements: hybrid in Lviv region or fully remote across Ukraine, official employment, standard schedule 9:00–18:00 with a flexible lunch break,  
• Сompany-provided equipment  
• Corporate culture: international environment, diverse and inclusive teams, strong     internal communities, knowledge sharing.  
• Well-being: mental health support program  
• Grow with us: onboarding & mentorship from day one (buddy program for newcomers), professional development opportunities  
• Stay active: support for sports and wellness activities  
• We care socially responsible company values 

Nestlé Business Solutions Lviv is where innovation meets opportunity. Join us and help create value for Nestlé and for millions of consumers worldwide.  

At Nestlé, we are committed to fostering an inclusive and respectful hiring experience from the very first interaction. We aim to make our recruitment process accessible for everyone, and we continuously work to create a fair and welcoming experience for all candidates. 

Individuals with disabilities are encouraged to apply, and we are open to offer support confidentially throughout the interview, assessment, and onboarding process. 

Join Nestlé and become part of a culture defined by respect, inclusion, and equity. Our commitment to these values ensures that everyone feels valued and accepted. 

Your Journey with Us:  

CV review - Interview with Recruiter - Interview with Hiring Manager - (Test Task) Job offer - Welcome aboard!  

We're looking for a commercially sharp payments professional to own our PSP and payment-provider ecosystem from the business side - spotting the next great provider before competitors do, negotiating terms that actually move the needle, and making sure every contract we sign is one we're happy to live with.

This is a business development and relationship role, not a technical one. You won't be configuring gateways - you'll be researching the market, building the pipeline, sitting across the table in negotiations, and keeping our contracts and compliance position airtight. You'll work closely with our PSP Integrations Manager (who owns the technical build) plus Legal, Compliance and Finance.

What you'll do

• Continuously research the payments landscape and competitor payment offerings - know who's entering the market, who's improving pricing, and where we have a gap before it becomes a problem.
• Build and manage a pipeline of prospective PSPs, acquirers, aggregators and local payment-method providers, and represent us at industry events.
• Lead commercial negotiations - processing fees, FX, reserves, settlement terms, SLAs - backed by real market benchmarking.
• Own contract and business-terms management end to end: coordinate redlines with Legal, track renewals well ahead of expiry, and maintain a single source of truth for every provider's commercial terms.
• Coordinate with Compliance on licensing fit and KYB onboarding for every new provider, before anything reaches signature.
• Manage ongoing commercial relationships with key providers, including quarterly business reviews.
• Report regularly to Payments leadership on pipeline, negotiation status, renewal risk and market intelligence.

What we're looking for

• 4+ years in payments business development, commercial partnerships or PSP/vendor relationship management - ideally in iGaming, fintech or another regulated high-risk online sector.
• A track record of negotiating and closing provider contracts, with real, quantifiable outcomes.
• Contract-literate: comfortable reading and challenging fee schedules, reserve terms, SLAs and termination clauses.
• A researcher's instinct - you build market intelligence proactively, not just react to what lands in your inbox.
• Working knowledge of the payments landscape relevant to iGaming (card acquiring, APMs, wallets, open banking, crypto, local methods).
• Comfortable coordinating with Compliance/Legal as a routine part of the job.
• Strong written and verbal negotiation skills.

Nice to have

• An existing network of PSP/acquirer/aggregator contacts in iGaming.
• Negotiation experience across multiple Tier-1 markets (UK/IE, Canada, ANZ, DACH, Nordics, Benelux).
• Experience with vendor KYB/compliance onboarding processes.
• Experience building a market-intelligence or competitor-tracking function from scratch.

What's on offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

The Role

We're looking for a strategic, data-driven Head of VIP to own the design, performance, and continuous optimization of our VIP retention program across T1 and T2 casino markets. You'll set the strategy, bring innovation, novel ideas, own the numbers, and lead through a dedicated VIP Team Leader who runs day-to-day execution. You'll spend your time on segmentation, cohort analysis, program design, and cross-functional influence, stepping into the player-facing world only for your top 10–20 Tier-1 accounts and genuine crisis escalations.

What You'll Own

• Strategic Analytics: Design and maintain our multi-tier segmentation (Mass Market / Pre-VIP / VIP) and cohort framework (Active, Churn, Reactivated, New), and deliver 7-day, 14-day, and monthly performance intelligence across every project and market.
• Program Strategy and Tactics: Own the annual VIP Retention Marketing Calendar — campaign design, offer mechanics, seasonal activations, and a structured testing roadmap.
• Retention & Reactivation: Build predictive churn early-warning capability, design win-back mechanics, and personally step in on high-stakes closure situations escalated by your Team Leader.
• Business Performance: Own retention rate, churn reactivation, NGR/deposit growth, LTV, bonus efficiency ratio, and surplus margin — and report on them monthly to leadership.
• Cross-Functional Leadership: Partner with Product, Marketing, CRM, Compliance, and Finance to keep VIP strategy aligned with the wider business, and represent the segment at board level.
• Team Leadership: Set the department's KPI framework and give strategic direction to your VIP Team Leader — who owns scheduling, coaching, QA, and the day-to-day player relationship.

What We're Looking For

• Proven track record building or scaling a VIP program in iGaming/gambling, ideally across regulated T1/T2 markets.
• Fluency with the metrics that actually run a VIP book: NGR (not just GGR), cohort-based LTV, LTV:CAC, bonus efficiency, and surplus margin.
• Experience leading through a manager layer rather than running a desk personally — comfortable setting direction and holding a Team Leader accountable to KPIs, not doing the coaching yourself.
• Strong cross-functional influence — you've shaped Product, Marketing, and Compliance decisions with data, not just requested changes.
• Working knowledge of the regulatory constraints that shape VIP marketing in T1/T2 markets (e.g. UK affordability checks, MGA/EU advertising rules, responsible gambling obligations).

🎓 Education & Experience:

• Bachelor’s degree in Business, Marketing, or a related field.
• A minimum of 3 years of experience in VIP management or a similar role, with at least 2 years in a leadership position.

🌍 Why You Should Join Us

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the iGaming industry.

Ready to take your VIP expertise to the next level? Apply now and help us redefine the VIP experience, shape the future of player engagement, and make a lasting impact in the iGaming world.

🚀 Apply today and become part of something truly special! 🚀